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Holiday Inn Express & Suites White Haven - Poconos, an IHG Hotel
View Map Reservations: 1-800-760-7718
2.5 Star Property IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
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Average
3.0/5
Based on 703 guest reviews
- Free comp. breakfast
- Access to gym on-site
- Hotel has 75 rooms
- 3 floors in property
- Check in time: 3:00 pm
- Check out time: 11:am
- Group score of 10.0/10
- Hotel has 2 meeting rooms
Standard prices by room type for the next 60 days
Room Types
Check RatesGovernment Rate Must Be Traveling or Working On Government Business Will Not Be Honored 1 King Stand
Non-Smoking
Check RatesGovernment Rate Must Be Traveling or Working On Government Business Will Not Be Honored 1 King Suite
Non-Smoking
Check RatesGovernment Rate Must Be Traveling or Working On Government Business Will Not Be Honored 2 Queen Stan
Non-Smoking
Check RatesGovernment Rate Must Be Traveling or Working On Government Business Will Not Be Honored Standard Roo
Non-Smoking
Check RatesMilitary Appreciation Leisure Rate For U S and Canadian Active Duty Veterans Retired 1 King Standard
Non-Smoking
Check RatesMilitary Appreciation Leisure Rate For U S and Canadian Active Duty Veterans Retired 1 King Suite So
Non-Smoking
Check RatesMilitary Appreciation Leisure Rate For U S and Canadian Active Duty Veterans Retired 2 Queen Standar
Non-Smoking
Check RatesMilitary Appreciation Leisure Rate For U S and Canadian Active Duty Veterans Retired Standard Room W
Non-Smoking
Check RatesSenior Discount Standard Room When You Arrive At The Hotel We Will Do Everything Possible To Satisfy
Non-Smoking
Check RatesState Government Must Be Traveling On State Government Business For State Rate To Be 1 King Standard
Non-Smoking
Check RatesState Government Must Be Traveling On State Government Business For State Rate To Be 2 Queen Standar
Non-Smoking
Local Attractions
White water ratfting, Paintball, Pocono Raceway, Camelbeach, Big Boulder and Jack Frost Ski area, Camelback Ski Area, Golfing, Splitrock resort, Mohegun Sun Casin, Mount Arie Casino.
Landmarks and Location of Holiday Inn Express & Suites White Haven - Poconos, an IHG Hotel
Verified Reviews of Holiday Inn Express & Suites White Haven Poconos An Ihg Hotel
Below are the verified reviews from guests that we have booked recently: "Comfy & Clean"
Overall Score4.0/ 5
Room was clean and beds were comfy.
Norman E. (Individual traveler, booked 1 room), from 
26-Jul-2022 Verified Review, stayed from Sat Jul 23 to Sun Jul 24 2022 at a $219.24 average nightly rate. 
"Excellent Service & Room"
Overall Score5.0/ 5
Excellent service; great room. Friendly, helpful and courteous.
Terrance B. (Individual traveler, booked 1 room), from
20-Nov-2021 Verified Review, stayed from Fri Nov 19 to Sat Nov 20 2021 at a $172.99 average nightly rate. "In the Poconos."
Overall Score3.0/ 5
Nice staff, comfortable beds, budget friendly. Good stop while in the beautiful Poconos mountains.
Peggy S. (Individual traveler, booked 1 room), from
29-Sep-2021 Verified Review, stayed from Fri Sep 24 to Sun Sep 26 2021 at a $197.49 average nightly rate. "Expected Better"
Overall Score3.0/ 5
Arrived twenty minutes early (2:40 pm),check in receptionist had an attitude that I was expecting the room to be ready,gave me a chuckle! Came back at 3:20,different check in personal,they were a lot more accommodating. There were not enough towels and wash clothes for four adults, no tissues, air conditioner was noisy and people in the hallway were very loud.
Gerard C. (Individual traveler, booked 1 room), from
26-Jul-2021 Verified Review, stayed from Sat Jul 24 to Sun Jul 25 2021 at a $264.00 average nightly rate. "The prices were excruciating HIGH 191.00for one night unbelievable."
Overall Score3.0/ 5
You must at least have extra stools for those that cannot climb easily on your beds., your beds are way too high. And easily to fall off at night and difficult to get into, for all ages except for giants.!
Maria T. (Individual traveler, booked 1 room), from
18-Apr-2021 Verified Review, stayed from Fri Apr 16 to Sat Apr 17 2021 at a $191.91 average nightly rate. "The prices were excruciating HIGH 191.00."
Overall Score3.0/ 5
You must at least have extra stools for those that cannot climb easily on your beds.
Maria T. (Individual traveler, booked 1 room), from
18-Apr-2021 Verified Review, stayed from Fri Apr 16 to Sat Apr 17 2021 at a $191.91 average nightly rate. "The prices were excruciating HIGH."
Overall Score4.0/ 5
You must at least have extra stools for those that cannot climb easily on your beds.
Maria T. (Individual traveler, booked 1 room), from
18-Apr-2021 Verified Review, stayed from Fri Apr 16 to Sat Apr 17 2021 at a $191.91 average nightly rate. "No hot water."
Overall Score2.0/ 5
When we were walking to our room at midnight the hallway smelled of weed and you could hear music in the hallway. That wasn't the worst part of our stay. In the morning when we were trying to take showers there was no hot water. We had the water run for a half hour. I called downstairs with no resolution. Upon checkout I told the woman behind the desk again. She said that maybe it was everyone taking a shower at the same time. The hotel wasn't close to capacity and I'm sure that you have enough hot water heaters that this should never be a problem. She then said that she can give me any sort of refund for my wife and mine inconvenience. It shouldn't be surprising that I will never use the holiday in hotel chain again and I'll make sure if asked I will tell my friends about my experience. If you want to contact me more about my experience please feel free to contact me. Email. [email protected] Cell #. 347 937 0463 Thank you Steven Francese.
Steven F. (Individual traveler, booked 1 room), from
27-Dec-2020 Verified Review, stayed from Sat Dec 26 to Sun Dec 27 2020 at a $80.99 average nightly rate. "The right place, the right price."
Overall Score5.0/ 5
Clean and reasonable.
Richard H. (Individual traveler, booked 1 room), from
10-Nov-2020 Verified Review, stayed from Sat Nov 07 to Sun Nov 08 2020 at a $109.00 average nightly rate. "Ladybugs in room, no towels."
Overall Score3.0/ 5
Disappointed
Linda G. (Individual traveler, booked 1 room), from
26-Oct-2020 Verified Review, stayed from Sat Oct 24 to Sun Oct 25 2020 at a $127.30 average nightly rate. "Very clean and friendly staff."
Overall Score5.0/ 5
It's very refreshing to see how clean this hotel is and how friendly everyone is. Highly recommend this hotel if you're going to Jim Thorpe, Lake Harmony or Hickory Run State Park as an affordable and convenient alternative to the higher prices resorts in those areas.
Bryce S. (Individual traveler, booked 1 room), from
27-Sep-2020 Verified Review, stayed from Fri Sep 25 to Sun Sep 27 2020 at a $96.00 average nightly rate. "Not worth the price."
Overall Score2.0/ 5
We have stayed with Holiday Inn Express in the past and been pleased with our experience. This time the key card machine was down for our entire stay and we needed to stop at the front desk to request to be let in to our room every time we needed to get in. The front desk was not staffed adequately to do this. The 2nd room we booked was not available for two and a half hours until 5:30PM. The 2nd room had no towels inside and when we asked for towels they said we had to bring the dirty ones but there were no towels in the first place. The room rate was not justified for this experience at all. We were not offered a refund or discount for the inconvenience.
Anil A. (Individual traveler, booked 1 room), from
09-Sep-2020 Verified Review, stayed from Sat Sep 05 to Sun Sep 06 2020 at a $199.00 average nightly rate. "Unclean and not sanitary."
Overall Score1.0/ 5
I am not the type of person to complain. Ive actually never left a review. But this place was awful in light of Covid, you would expect things to be even more clean. When we arrived, there were pickles and a weird substance in our fridge. Stains on our pillows and linens. Hair in our shower and a puddle of stagnant water. The sink was dirty. Luckily we brought our own sanitizing wipes. I know they were short staffed and for that I empathize. But now more than ever it is important to trust the cleanliness of the room. I feel like they did the bare minimum.
Alisha S. (Individual traveler, booked 1 room), from
08-Sep-2020 Verified Review, stayed from Fri Sep 04 to Sun Sep 06 2020 at a $67.99 average nightly rate. "Sub par Hotel."
Overall Score2.0/ 5
I'm typically very forgiving when it comes to Hotels in fact this is my first response that I would not recommend the hotel. Especially, for the price we payed for it. The 2nd floor had a smell of someone smoking in the hall ways. The key machine broke the Friday we were staying there and had to be let in by Hotel staff each time we'd leave. The bed was like sleeping on the floor. The sheets and blankets had stains. The free breakfast was grab and go style due to COVID, however, some hot options could have been served. For a hotel associated with InterContinental, I'm very disappointed with my trip and will not be staying there again.
Samantha R. (Individual traveler, booked 1 room), from
08-Sep-2020 Verified Review, stayed from Fri Sep 04 to Sun Sep 06 2020 at a $127.99 average nightly rate. "Inconvenience was the Theme to or Stay."
Overall Score2.0/ 5
Upon arrival, we were told that they were unable to generate key cards for the room. Therefore, every time we needed to access our room, we needed the assistance of front desk to physically walk up to our room with us to open the door with the lone functional key. When the hotel staff member opened the door to our room to let us in after check in, the room had not been cleaned since the previous guests left. Bed sheets were still left unchanged and as the previous guests left them, with paper bag of trash on top. This was quickly resolved as they assigned us to a different room. However, our new room was extremely noisy. I checked the exterior window several times to see if it was open, because outside noise (voices and traffic) were so audible. In the morning, the sounds of toilets flushing, foot traffic in the hall above and outside our door made sleep impossible.
Bryan M. (Individual traveler, booked 1 room), from
06-Sep-2020 Verified Review, stayed from Sat Sep 05 to Sun Sep 06 2020 at a $140.90 average nightly rate. "Good place to stay noisy at night."
Overall Score4.0/ 5
Unfortunately we had a lot of noisy people in the hall, slamming doors, talking loudly in the middle of the night and early in the morning. There was also a dog in the room across from us. It made for a night of interrupted sleep. The staff were nice. It was clean.
Lisa W. (Individual traveler, booked 1 room), from
18-Aug-2020 Verified Review, stayed from Fri Aug 14 to Sun Aug 16 2020 at a $69.99 average nightly rate. "Very Professional and Friendly."
Overall Score5.0/ 5
From the moment we entered, the staff was friendly and the hotel lobby was very clean. The cleaning staff was very thorough and polite. The breakfast was a nice surprise. We thought it would be only a small selection, but it had everything you could want. Thank you to Jan for helping us out with our TV. We will be sure to come again.
John W. (Individual traveler, booked 1 room), from
30-Oct-2019 Verified Review, stayed from Fri Oct 25 to Mon Oct 28 2019 at a $75.20 average nightly rate. Property Description
We are conveniently located 3 miles on route 940 from Interstate 80 and Interstate 476, in the scenic and serene Pocono Mountains. This White Haven hotel is minutes from area attractions like Pocono Raceway, Big Boulder ski area, and The Crossings Premium Outlets shopping mall. The Adventure Center at Whitewater Challengers and Pocono Whitewater Rafting offer a variety of action-packed outdoor adventures, including white water rafting, kayaking, hiking, mountain biking, and paintball.All rooms come with microwaves, mini refrigerator and a kurig machine,Free Complimentory Breakfast and High Speed Internet.
Details / Other Expenses
| Check In: | 3:00 pm |
| Check Out: | 11:am |
| Year of Last Renovation: | 2019 |
| Floors: | 3 |
| Rooms: | 75 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 75 |
| Handicap Rooms: | |
| Suites: | 0 |
| Room Windows: | Windows Do Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 2 View Spaces |
| Meeting Space: | 12000 sq. feet |
| Banquet Space: | Holds 1000 people |
| Dist. to Food/Bars: | 4.0 Mi |
| Pool Info: We have an indoor pool that is open 6am to 10pm | |
| Ownership: | Diane Morin |
Policies / Expenses
| Cancellation: 1 week before date of event | |
| Nightly Parking: | 0 |
| Typical Group Deposit: | 25% |
| Total Taxes: | 9.00% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
Amenities / Features
- Air conditioning
- Alarm clock
- Complimentary breakfast
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Electronic key card
- Elevator
- Facilities for the disabled
- Fax available
- Fitness and health center
- Free local calls
- Hairdryer available
- Handicap accessible
- Ice Maker
- Ironing facilities
- Jacuzzi
- Non-smoking rooms
- 24 hours opened
- Private bathroom in room
- Private car parking
- Quiet location
- Radio in room
- Self controlled heating/cooling system
- Shower
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Television
- Travellers cheques accepted
- Voicemail
Airport & Shuttle Information
Wilkes Barre/ Scranton 30 milesAllentown/Lehigh Valley 45 miles
Airport Shuttle? Sorry, no airport shuttle available.Breakfast Information
Breakfast is free from 630a to 930a
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are not allowed.Parking Info
Free
Internet / WiFI
Free wifi just need a pass code from the front desk
About Holiday Inn Express
- Free Express Start Breakfast Bar offering eggs, omelets, bacon and sausage, and their signature cinnamon rolls just to name a few
- Have their own 100% Arabica Smart Roast Coffee
- Free high-speed internet service in every room
- eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
- Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 fax & photocopy services
- Unlimited free local and toll-free calls
The Holiday Inn Express highlights above are subject to change without notice.
Previously known as:
Comfort Inn Pocono Mountains, Econo Lodge Inn & Suites, Econo Lodge Inn & Suites Lake Harmony, Holiday Inn Express Hotel & Suites White Haven Lak, Mountain Laurel Resort & Spa, Comfort Inn
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Meeting Rooms and Banquet Rooms at Holiday Inn Express & Suites White Haven - Poconos, an IHG Hotel
Below are the meeting, banquet, conference and event spaces at Holiday Inn Express & Suites White Haven - Poconos, an IHG Hotel.
Feel free to use the Holiday Inn Express & Suites White Haven - Poconos, an IHG Hotel meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Lake Harmony event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Feet) | Size (sqft.) | Banquet 5'/6'  | Crescent | Classroom | Hollow Square  | U-Shape | Boardroom | Convention 8'/10'  | Theater | Reception | Regist. Desk  |
| Lake Harmony | 60 x 40 x 0 | 2400 | 200/200 | 200 | 166 | -- | 67 | -- | --/-- | 253 | -- | -- |
Close This Lake HarmonyRoom Type: General Meeting Room Total Size: 2400 Sq. Mi Dimensions: 60 x 40 x 0 M. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Pocono Room | 26 x 24 x 9 | 624 | --/-- | -- | 25 | 25 | 20 | 15 | --/-- | 40 | 40 | -- |
Close This Pocono RoomRoom Type: General Meeting Room Total Size: 624 Sq. Mi Dimensions: 26 x 24 x 9 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
Planning an Event? Lake Harmony Hotel RFP Request for Proposal | Find Meeting Space | Meeting Space Calculator
FAQs about Holiday Inn Express & Suites White Haven Poconos An Ihg Hotel
What time is check in?
Check in time is 3:00 pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 11:am based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Holiday Inn Express & Suites White Haven Poconos An Ihg Hotel have?
There are 75 sleeping rooms in the hotel.
Is there any meeting space at Holiday Inn Express & Suites White Haven Poconos An Ihg Hotel?
Yes, they have 2 meeting rooms that can support various table layouts.
What kind of breakfast is at Holiday Inn Express & Suites White Haven Poconos An Ihg Hotel?
Breakfast is free from 630a to 930a
What parking is available at Holiday Inn Express & Suites White Haven Poconos An Ihg Hotel?
Free
How much does internet cost?
Free wifi just need a pass code from the front desk
Can I get a AAA rate at Holiday Inn Express & Suites White Haven Poconos An Ihg Hotel?
Sorry, this hotel does not offer AAA hotel discounts at this time.
Can I get a Senior or AARP rate at Holiday Inn Express & Suites White Haven Poconos An Ihg Hotel?
Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior Discount 1 King Standard 325 Square Foot
Is there a gym at Holiday Inn Express & Suites White Haven Poconos An Ihg Hotel?
Yes, there is a gym/fitness area available on-site at the property.
Testimonials:
"I just want to say thank you again for all of your help. Your site has been a great tool in planning my family reunion. I love the website booking page you have set up for my group." E.W. - Miami, FL
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