Best Western Galena Inn & Suites

9923 West Us Route 20, Galena, IL 61036 United States (USA)
View Map Reservations: 1-800-760-7718
2.5 Star Property
42.407258-90.419672
Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.

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Include Discounts:

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Local Attractions

Restaurants, shopping, historic homes and tours, skiing, outdoor sports

Verified Reviews of Best Western Galena Inn & Suites

Below are the verified reviews from guests that we have booked recently:
"No Confirmation or Reminder."
Overall Score1.0/ 5
After a wedding date was moved, my reservation could not be found online. There were not any reminder notices, confirmations, etc. My reservation could not be refunded. I recommend booking directly with the hotel if possible.
(Individual traveler, booked 1 room), from US flag
06-Oct-2020 Verified Review, stayed from Fri Oct 02 to Sun Oct 04 2020 at a $137.99 average nightly rate.
"Recommend this Motel!"
Overall Score5.0/ 5
Great motel: Close to things to visit and to do downtown Galena, IL. Hot breakfast changed daily with variety of choses, well organized and clean. Farmers Brand single cup dispenser (good coffee), variety of drinks available (free) anytime in lobby. Snacks/cookies for PM (free). Ample sized rooms, clean, well organized with outdoor porch (loved that). Obvious they attended and maintained all the small details. Internet service, nice indoor/outdoor pool with towels on each chair. Helpful, friendly staff. Stayed three night, two couples, two rooms. We were all pleased with the motel. including the price.
(Individual traveler, booked 1 room), from US flag
17-Sep-2019 Verified Review, stayed from Tue Sep 10 to Fri Sep 13 2019 at a $75.20 average nightly rate.
"Overall very clean."
Overall Score4.0/ 5
Was told I would get the AARP discount, did NOT. Also explained to agent I needed a room with limited stairs. The only one, supposedly available was on the 2nd fl. Not pleased.
(Individual traveler, booked 1 room), from US flag
08-Jul-2019 Verified Review, stayed from Fri Jul 05 to Sat Jul 06 2019 at a $175.00 average nightly rate.
"Overall very clean."
Overall Score4.0/ 5
Was told I would get the AARP discount, did NOT. Also explained to agent I needed a room with limited stairs. The only one, supposedly available was on the 2nd fl. Not pleased.
(Individual traveler, booked 1 room), from US flag
08-Jul-2019 Verified Review, stayed from Fri Jul 05 to Sat Jul 06 2019 at a $175.00 average nightly rate.
"Ultimate Location"
Overall Score4.0/ 5
Had a very helpful front desk girl at night and the man in the morning was nice, but didn't go out of his way. I liked the nice indoor pool area and the outdoor pool option was awesome. The breakfast was great one morning and good on the other as both the ham and French toast were cold. Overall, the hotel is in a very nice location and I would stay again in a heartbeat!
(Individual traveler, booked 1 room), from US flag
11-Aug-2014 Verified Review
"Great stay"
Overall Score4.0/ 5
Overall a great stay; had a nice quiet room on the main floor away from the desk. Only complaint was around 4:30 am, the hotel staff uses the ice machine, which was off our room, to use the ice for their breakfast buffet. Overall, the breakfast was great, rotated options, nice selection. Room was clean, hotel and lobby even with renovations going on. Hot tub was a nice addition to warming up after being out in the cold. Had a swimming pool, which has a swim thru to the outside, but didn't use it. The staff was courteous, but not overally friendly like most folks in Galena. I have stayed here off and on over the past 17 years and would stay again.
(Individual traveler, booked 1 room), from US flag
11-Dec-2013 Verified Review, stayed from Sun Dec 08 to Tue Dec 10 2013 at a $65.06 average nightly rate.
4.5 out of 5. Based on 820 guest reviews

Property Description

Cozy and picturesque setting.Our Amenities:· All Rooms have: Large rooms with sitting areas; Microwave/refrigerator, Hair dryers in drawersIron/ironing boards, coffee pot/coffee, cable tv with Showtime, wireless internet Hotel has:· Indoor/outdoor pool and hot tub (whirlpool)· Free Hot Breakfast· Fitness Center· Business Center· 24 hr coffee/tea bar· Free newspapers· Balconies or patios

Details / Other Expenses

Check In: 2:00 PM
Check Out: 11:00 AM
Year of Last Renovation: 2016
Floors: 3
Rooms: 41
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 41
Handicap Rooms: 2
Suites: 4
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 0
Dist. to Food/Bars: 0.3 Mi
Dist. to 24hr Restaurant: 15.0 Mi
Dist. to Nearest Gym: 15.0 Mi
Lounge/Bar Hours: 0
FEMA Approved: Yes
Pool Info:
7 A.M TO 10 P.MINDOOR/OUTDOOR SWIM THRU
Policies / Expenses
Cancellation:
4p day of unless group block
Nightly Parking: 0
Typical Group Deposit: $200
Total Taxes: 11.00%
Total Misc Fees: $11.00 USD
(mandatory resort fees/taxes)

Amenities / Features


  • Alarm clock
  • Central location
  • Complimentary breakfast
  • Complimentary newspaper
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Electronic key card
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Free WiFi Internet
  • Ironing facilities
  • Jacuzzi
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Private car parking
  • Quiet location
  • Radio in room
  • Refrigerator
  • Shower
  • Spa
  • Swimming pool - outdoor
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV Channel: Showtime
  • Travellers cheques accepted

Breakfast Information

COMPLIMENTARY HOT BREAKFASTOMELETTE, HARD BOILED, OR SCRAMBLED.BISCUITS AND GRAVY, SAUSAGE OR HAM, FRENCH TOAST. BREAD ITEMS HOT AND COLD CEREAL. COFFEE, TEA AND JUICE

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Yes! Pets are allowed.
No pets allowed

Internet / WiFI

High speed wi fi free

About Best Western International

  • 4000+ independently owned hotels located in over 100 countries
  • Best Western Rewards is a free program where members can earn 10 points for every dollar spent or airline/partner rewards for each night stay. With no blackout dates and points that never expire, whats not love?
  • 3 hotel types: Best Western, Best Western Plus, and Best Western Premiere
  • Best Western offers exceptional value with great amenities including free breakfast, high-speed internet, local calls, and lond distance access. Convenient computer room in the lobby area perfect for copy and fax services, and even printing out boarding passes, maps, etc.
  • Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk. Fitness room, laundry room, and business center also available. Free breakfast, high-speed internet, local calls, and long distance access
  • Best Western Premiere gives guests the highest quality amenties, furnishings, and decor with personalized guest services. All rooms have a safe, mini-fridge, free high-speed internet access, free local and long distance calls, and an LCD or Plasma TV with HD channels. On-site dining, fitness room, business center, snack shop, and meeting rooms

The Best Western International highlights above are subject to change without notice.

FAQs about Best Western Galena Inn & Suites

What time is check in?

Check in time is 2:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 11:00 AM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Best Western Galena Inn & Suites have?

There are 41 rooms in the property.

What kind of breakfast is at Best Western Galena Inn & Suites?

COMPLIMENTARY HOT BREAKFASTOMELETTE, HARD BOILED, OR SCRAMBLED.BISCUITS AND GRAVY, SAUSAGE OR HAM, FRENCH TOAST. BREAD ITEMS HOT AND COLD CEREAL. COFFEE, TEA AND JUICE

How much does internet cost?

High speed wi fi free

Is there a gym at Best Western Galena Inn & Suites?

Yes, there is a gym/fitness area available on-site at the property.

Is there a pool at Best Western Galena Inn & Suites?

Yes, there is a pool on-site at the property. 7 A.M TO 10 P.MINDOOR/OUTDOOR SWIM THRU.

Testimonials:

Testimonials icon
"I really enjoyed using your site to book rooms for the wedding next spring. I ended up booking with the last hotel to send me a bid. Everyone was most pleasant to work with." D.M. - Barstow, CA

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