JEN Penang Georgetown by Shangri-La
It's centrally located steps from 1st Avenue Mall and KOMTAR and offers 443 air-conditioned rooms, complimentary wired and wireless internet, an outdoor pool with children's pool and sun loungers, a 24-hour health club plus sauna and steam room, and an on-site restaurant and bar.
We are a part of Reservations Group, a trusted independent travel company since 2003. More Info
Check-In 3:00 PM - 6:00 AM
Check-Out 12:00 PM
Year of Last Renovation: 2004
Floors: 16
Rooms: 443
Corridors: All Rooms Have Exterior Hallways
Non Smoking Rooms: 358
Handicap Rooms: 1
Suites: 16
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 17
Nightly Parking: 0
Total Taxes: 10.00%
Total Misc Fees: $0.00 USD
Cancellation: FIT : 24 Hours Group : 30 days
Check-In Instructions:
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- 24-hour front desk
- 24-hour health club
- Accessible airport shuttle
- Airport transportation (surcharge)
- Babysitting or childcare (surcharge)
- Ballroom
- Banquet hall
- Braille or raised signage
- Breakfast available (surcharge)
- Business center
- Check In: 3:00 PM - 6:00 AM
- Check Out: 12:00 PM
- Children's pool
- Computer station
- Concierge services
- Conference center
- Covered parking
- Designated smoking areas
- Dry cleaning/laundry service
- Elevator
- Express check-in
- Express check-out
- Fitness facilities
- Free WiFi
- Free self parking
- Free wired internet
- Garden
- Gift shops or newsstand
- Hair salon
- Laundry facilities
- Limo or town car service available
- Luggage storage
- Meeting rooms
- Multilingual staff
- Number of bars/lounges - 1
- Number of outdoor pools - 1
- Number of restaurants - 1
- Number of stairs to reach property - 16
- Parking (limited spaces)
- Pets not allowed
- Pool sun loungers
- Pool umbrellas
- Porter/bellhop
- Professional property host/manager
- Safe-deposit box at front desk
- Sauna
- Service animals not allowed
- Snack bar/deli
- Steam room
- Television in common areas
- Tours/ticket assistance
- Vending machine
- Wedding services
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair accessible path of travel
- Wheelchair-accessible concierge desk
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk
Essential workers only - NO
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FAQs about JEN Penang Georgetown by Shangri-La
What time is check in?
Check in time is 3:00 PM - 6:00 AM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 12:00 PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does JEN Penang Georgetown by Shangri-La have?
There are 443 rooms in the property.
Is there any meeting space at JEN Penang Georgetown by Shangri-La?
Yes, they have 17 meeting rooms that can support various table layouts.
Is there a gym at JEN Penang Georgetown by Shangri-La?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at JEN Penang Georgetown by Shangri-La?
Yes, there is a pool on-site at the property.
Meeting Rooms and Banquet Rooms at JEN Penang Georgetown by Shangri-La
Below are the meeting, banquet, conference and event spaces at JEN Penang Georgetown by Shangri-La.
Feel free to use the JEN Penang Georgetown by Shangri-La meeting space capacities chart below to help in your event planning. Hotel Planner specializes in George Town event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.





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- City Centre Georgetown - 0.8 mi
- City Centre Tanjung Bungah - 7.7 mi
- City Centre Feringgi Beach - 11.5 mi
- Penang Intl. Airport (PEN) - 15.3 mi
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What is cool about this hotel?
It's centrally located steps from 1st Avenue Mall and KOMTAR and offers 443 air-conditioned rooms, complimentary wired and wireless internet, an outdoor pool with children's pool and sun loungers, a 24-hour health club plus sauna and steam room, and an on-site restaurant and bar.