Holiday Inn Express & Suites Ottawa West - Nepean by IHG

Overview
2055 Robertson Rd., Ottawa, ON K2H5Y9 Canada
In Ottawa (Nepean)
Call to book 1-800-219-2797
Group Sales: 1-800-906-2871
AI Insight

The hotel offers a variety of amenities including a gym, pool, spa, and electric car charging station.

Trusted

We are a part of Reservations Group, a trusted independent travel company since 2003. More Info

Highlights
Free WiFi
Free breakfast to go
Wheelchair accessible parking
Fitness facilities
Select your room
5.0
31-Jul-2026
"Valued Customer"

Came here with my husband and cocker spaniel. treated very well,room was great(spacious and clean). Full breakfast included, variety of hot and cold delicious food. Thanks!

(Group coordinator, booked 2 rooms)
Verified Review, stayed from Thu Jul 30 to Fri Jul 31 2026 at a C$170.99 average nightly rate.
3.0
15-Jul-2026
"Ok."

Okay

(Individual traveler, booked 1 room)
Verified Review, stayed from Sat Jul 11 to Tue Jul 14 2026 at a C$151.21 average nightly rate.
5.0
19-Jun-2026
"Very good service"

The staff actually cares about the guests. We had a small medical emergency and the staff was very attentive going out their way to help. Excellent coffee!

(Individual traveler, booked 1 room)
Verified Review, stayed from Thu Jun 18 to Fri Jun 19 2026 at a C$199.99 average nightly rate.
5.0
29-May-2026
"Very good service very accommodating"

That you for the lovely towel arrangement on our bed and the chocolate in honor of our anniversary.

(Individual traveler, booked 1 room)
Verified Review, stayed from Thu May 28 to Sat May 30 2026 at a C$299.99 average nightly rate.
5.0
08-May-2026
"Excellent"

Perfect

(Group coordinator, booked 2 rooms)
Verified Review, stayed from Wed May 06 to Fri May 08 2026 at a C$317.99 average nightly rate.
5.0
12-Oct-2025
"Amazing Experience"

Amazing stay! Could not get our usual hotel and Holiday Inn Express was the closest hotel. The staff went out of their way to make our experience as satisfying as they could. Needless to say we won't be returning to our old hotel of choice.

(Individual traveler, booked 1 room)
Verified Review, stayed from Wed Oct 08 to Mon Oct 13 2025 at a $164.19 average nightly rate.
4.0
21-Sep-2025
"Very Pleasent"

Breakfast Bar had great variety and quick for hockey players and parents on the run. Always well stocked. Cleaning staff were excellent. Everything was always fresh. Would recommend and would stay again.

(Individual traveler, booked 1 room)
Verified Review, stayed from Thu Sep 18 to Sun Sep 21 2025 at a C$242.55 average nightly rate.
View all reviews

Check-In 4:00 PM - 2:30 AM

Check-Out 12:00 PM

Year of Last Renovation: 2010

Floors: 6

Rooms: 115

Corridors: All Rooms Have Interior Hallways

Non Smoking Rooms: 115

Handicap Rooms: 12

Suites: 60

Room Windows: Windows Don't Open

Cleaning Frequency: Daily

Meeting Rooms: 3

Dist. to Food/Bars: 0.3 Mi

Dist. to 24hr Restaurant: 0.3 Mi

Dist. to Nearest Gym: 10.0 Mi

Nightly Parking: 0

Total Taxes: 18.52%

Total Misc Fees: $0.00 USD

Cancellation: Individual reservation cancellations are due by 6:00PM the day of Arrival. Groups are required to give the hotel 24 hours notice.

Check-In Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • 24-hour business center
  • 24-hour front desk
  • ATM/banking
  • Banquet hall
  • Braille or raised signage
  • Business center
  • Check In: 4:00 PM - 2:30 AM
  • Check Out: 12:00 PM
  • Concierge services
  • Conference space
  • Conference space size (feet) - 2100
  • Conference space size (meters) - 195
  • Daily
  • Dry cleaning/laundry service
  • Elevator
  • Express check-in
  • Express check-out
  • Fireplace in lobby
  • Fitness facilities
  • Free WiFi
  • Free breakfast
  • Free breakfast to go
  • Free newspapers in lobby
  • Free self parking
  • Housekeeping on request
  • LGBTQIA+ friendly
  • Laundry facilities
  • Luggage storage
  • Maximum number of pets per room 2
  • Meeting rooms
  • Multilingual staff
  • No accessible shuttle
  • Number of accessible parking spaces - 2
  • Number of indoor pools - 1
  • Number of meeting rooms - 3
  • Only dogs and cats are allowed
  • Pet max weight (per pet) in kg is 22
  • Pet max weight (per pet) in lb is 49
  • Pets allowed
  • Professional property host/manager
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Safe-deposit box at front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Smoke-free property
  • Television in common areas
  • Vending machine
  • Wheelchair accessible
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible parking
  • Wheelchair accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

If you are an IHG rewards member you can earn extra points by opting out of housing keeping upon check in.

The Hotel offers a complimentary hot buffet breakfast which includes our signature cinnamon rolls!

Complimentary on-site parking. Parking large enough for buses.

Contactless check-out is available

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

Essential workers only - NO

Cashless transactions are available

Free Express Start Breakfast

Have their own 100% Arabica Smart Roast Coffee

Free high-speed internet service in every room

eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services

Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 hours & photocopy services

The Holiday Inn Express highlights above are subject to change without notice.

Day 1

Breakfast Baker Street Cafe - Cozy spot for classic breakfast and brunch dishes - 4.2 km
Lunch The Soca Kitchen - A contemporary take on Latin American cuisine - 6.3 km
Dinner Supply and Demand - Fresh, locally sourced seafood and inventive dishes - 8.1 km
Activity Canadian War Museum - A museum dedicated to Canada's military history - 13.5 km

Day 2

Breakfast Allo Mon Coco - Bright, modern spot for breakfast and brunch with a French twist - 3.5 km
Lunch Chez Lucien - Cozy pub offering hearty burgers and a selection of beers - 14.2 km
Dinner Atelier - Experimental tasting menus and molecular gastronomy - 11.2 km
Activity National Gallery of Canada - Home to Canada's finest art collections and special exhibitions - 14.7 km

Day 3

Breakfast Cora - Bright chain for breakfasts & lunches focused on health-minded French & Canadian fare - 2.8 km
Lunch Pho Thu Do - Authentic Vietnamese pho and other classic dishes - 5.6 km
Dinner Fairouz Cafe - Modern Middle Eastern cuisine in a casual-chic setting - 13.9 km
Activity Canada Aviation and Space Museum - Exhibits on Canada's aviation history with vintage aircraft - 19.3 km

FAQs about Holiday Inn Express & Suites Ottawa West - Nepean by IHG

What time is check in?

Check in time is 4:00 PM - 2:30 AM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 12:00 PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Holiday Inn Express & Suites Ottawa West - Nepean by IHG have?

There are 115 rooms in the property.

Is there any meeting space at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

Yes, they have 3 meeting rooms that can support various table layouts.

What kind of breakfast is at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

The Hotel offers a complimentary hot buffet breakfast which includes our signature cinnamon rolls!

What parking is available at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

Complimentary on-site parking. Parking large enough for buses.

Is there a gym at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

Yes, there is a gym/fitness area available on-site at the property.

Is there a pool at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

Yes, there is a pool on-site at the property. Our indoor swimming pool will be temporarily closed starting December 5th, 2025 until further notice, due to ongoing property renovations. We are committed to enhancing the overall guest experience, and this closure is part of our planned improvements.

Is Holiday Inn Express & Suites Ottawa West - Nepean by IHG pet friendly?

Yes, pets are allowed. Pets are allowed with an additional cost of $25.00 plus applicable taxes.

Is there shuttle service at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

Airport located approximately 20 minutes from the hotel

Meeting Rooms and Banquet Rooms at Holiday Inn Express & Suites Ottawa West - Nepean by IHG

Below are the meeting, banquet, conference and event spaces at Holiday Inn Express & Suites Ottawa West - Nepean by IHG.

Feel free to use the Holiday Inn Express & Suites Ottawa West - Nepean by IHG meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Ottawa event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

BONAVISTA ROOM
27 x 25 x 9 • 695 sqft.
Banquet
32/--
Banquet Space Layout
Crescent
30
Crescent Tables Layout
Classroom
28
Classroom Meeting Layout
Hollow Square
16
Hollow Square Table Layout
U-Shape
16
U Shape Meeting Layout
Boardroom
18
Boardroom Meeting Space
Theater
45
Theater Layout
Reception
42
Reception Desk for Meeting
Room Details
Room Type:General Meeting Room
Floor Level:Ground Level
Power Outlets:6
Windows:2
Natural Light?:Yes
Obstructions?No
Built In Screens?No
Built In Stage?No
Built In A/V?No
TRINITY ROOM
52 x 20 x 9 • 1040 sqft.
Banquet
40/--
Banquet Space Layout
Classroom
50
Classroom Meeting Layout
Hollow Square
24
Hollow Square Table Layout
U-Shape
29
U Shape Meeting Layout
Boardroom
30
Boardroom Meeting Space
Theater
80
Theater Layout
Reception
48
Reception Desk for Meeting
Room Details
Room Type:General Meeting Room
Floor Level:Ground Level
Power Outlets:6
Windows:2
Natural Light?:Yes
Obstructions?No
Built In Screens?No
Built In Stage?No
Built In A/V?No
FORTUNE BOARDROOM
23 x 14 x 11 • 340 sqft.
Boardroom
15
Boardroom Meeting Space
Room Details
Room Type:Boardroom
Floor Level:Ground Level
Natural Light?:Yes
Obstructions?No
Built In Screens?No
Built In Stage?No
Built In A/V?No
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