Crowne Plaza Knoxville

401 West Summit Hill Dr., Knoxville, TN 37902 United States (USA) near Exit 388 on I-40 (~0.4mi)
View Map Reservations: 1-800-760-7718
3.5 Star Property
35.966870-83.920560
IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
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Very Good
4.0/5

Based on 663 guest reviews

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  • Has an indoor pool!
  • The Avg. Group Discount is 10.4%!
  • Gym is available on property
  • 197 rooms in property
  • 12 floors in hotel
  • 2 suites in hotel
  • Check-in: 3:00 PM
  • Groups/Meetings rating of 7.5/10
  • 7 conference rooms in property

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Include Discounts:

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Local Attractions

Old City, Market Square, University of Tennessee, Museum of Art

Verified Reviews of Crowne Plaza Knoxville

Below are the verified reviews from guests that we have booked recently:
"I did not stay."
Overall Score1.0/ 5
Because of the Corona Virus, I did not make the trip and my sister in law was taking care of postponing our stay there. I hope you did not charge me for a stay.
(Individual traveler, booked 1 room), from US flag
13-May-2020 Verified Review, stayed from Sat May 09 to Mon May 11 2020 at a $144.66 average nightly rate.
"Did not stay. Reservation moved to September."
Overall Score4.0/ 5
My reservation was moved to September 19 due to cancellation of my niece's wedding because of the Coronavirus. This should be indicated in your records as I called to confirm it.
(Individual traveler, booked 1 room), from US flag
10-May-2020 Verified Review, stayed from Sat May 09 to Mon May 11 2020 at a $132.41 average nightly rate.
"Wonderful Experience"
Overall Score5.0/ 5
Each and everyone of the staff made us feel welcome and went above and beyond to make us comfortable. Thank you so much for a delightful stay.
(Individual traveler, booked 1 room), from US flag
16-Mar-2020 Verified Review, stayed from Sat Mar 14 to Sun Mar 15 2020 at a $176.43 average nightly rate.
"It was fine."
Overall Score4.0/ 5
I think it looked very nice, but there was no microwave in the room or safe. and something was wrong with the little refrigerator. The elevator was extremely slow. But for the little time I was there, place seemed to be cleaned. But I would do extermination to all rooms I felt like something made me itch after sleeping o the bed. but it may not have been that, but still make sure all rooms are free from bugs and any other critters. I heard that you all had a problem a while back with that. Parking should be free. Thanks,.
(Individual traveler, booked 1 room), from US flag
31-May-2019 Verified Review, stayed from Sat May 25 to Sun May 26 2019 at a $109.00 average nightly rate.
"The hotel was excellent."
Overall Score5.0/ 5
Crowne Plaza provided outstanding service and was very responsive to all concerns.
(Individual traveler, booked 1 room), from US flag
01-May-2019 Verified Review, stayed from Fri Apr 26 to Sun Apr 28 2019 at a $160.68 average nightly rate.
"The staff was amazing."
Overall Score5.0/ 5
The hotel staff was amazing. However, hotelbeds was horrible. They took my payment for room. Then the payment method that sent to hotel didn't clear. It took me 45 minutes to one hour to get it cleared up and finally get a room. Abby and Courtney were amazing and worked hard to secure me a room after mybroom was cancelled due to the third party vendor hotel beds.
(Individual traveler, booked 1 room), from US flag
28-Apr-2019 Verified Review, stayed from Fri Apr 26 to Sun Apr 28 2019 at a $159.62 average nightly rate.
4.0 out of 5. Based on 663 guest reviews

Details / Other Expenses

Check In: 3:00 PM
Check Out: 12:00 PM
Year of Last Renovation: 2011
Floors: 12
Rooms: 197
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 177
Handicap Rooms:
Suites: 2
Room Windows: Windows Don't Open
Cleaning Frequency: Daily
Meeting Rooms: 7 View Spaces
Meeting Space: 27520 sq. feet
Banquet Space: Holds 527 people
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: 0.3 Mi
Dist. to Nearest Gym: On-site
Lounge/Bar Hours: 4pm-12am
Pool Info:
Indoor PoolOperating hours: 6a - 11p80'' x 30'', with handicap lift, max depth is 5''.
Policies / Expenses
Cancellation:
Individual- 6pm day of arrivalGroup- Sliding scale
Nightly Parking: $6
Total Taxes: 17.25%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
State Tax: 9.25%
City Tax: 8.00%
Food and Beverage Tax: 9.25%
Audio Visual Tax: 9.25%
Parking Fee: 9.00 Per Night
Porterage Fee: 3.00 Per Item
Food and Beverage Service Charge: 20.00%
Audio Visual Service Charge: 20.00%

Amenities / Features


  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Central location
  • Charge for early check out
  • Complimentary newspaper
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Dinner available
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Garage
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Ironing facilities
  • Licensed bar
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Radio in room
  • Restaurant
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • Travellers cheques accepted
  • Voicemail

Airport & Shuttle Information

15 minute drive from McGhee-Tyson Airport. Shuttles and taxis are available at the airport. Approximate one-way taxi charge is $30.

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Not included in rates. Menu order breakfast is available, daily, at menu prices.Full American Plan Breakfast Buffet vouchers are $16.00 per person, inclusive of gratuity and tax. Continental Breakfast vouchers are $14.00 per person, inclusive of gratuity and tax.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Yes! Pets are allowed.
$25 non-refundable pet fee

About Crowne Plaza Hotels

  • Early check-in available and ideal for business travelers on the go
  • Luxurious, soft bedding and aromatherapy kit provided
  • Quiet Zones between 9 pm to 10 am Sunday to Thursday where there is no room attendant, housekeeping services, or engineering activities to help guests enjoy a restful night. Guests have the option to request services if needed
  • Bath amenities include Temple Spa's professional skin and hair care products for ultimate relaxation
  • Wireless internet available in guest rooms, suites, business center, and public areas

The Crowne Plaza Hotels highlights above are subject to change without notice.

Previously known as:
Crowne Plaza Hotel Knoxville Downtown University, Crowne Plaza

Similar hotels close by

Meeting Rooms and Banquet Rooms at Crowne Plaza Knoxville

Below are the meeting, banquet, conference and event spaces at Crowne Plaza Knoxville.

Feel free to use the Crowne Plaza Knoxville meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Knoxville event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Tennessee Ballroom 97 x 44 x 11 4268--/30020025010012250--/--450500--
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Tennessee Ballroom

Room Type:
Ballroom
Total Size:
4268 Sq. Mi
Dimensions:
97 x 44 x 11 Ft.
Floor Level:
2
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Full Day Rental:
$1500.00 USD
Often will offer food minimum purchase in lieu of meeting room rental. Room rentals aren't pro-rated for short time-frames, but Crowne Plaza will review each need and quote accordingly, based on business need. Higher rental on Friday & Saturday evenings.
Photo of Tennessee Ballroom
Summit Ballroom 66 x 96 x 16 6336--/52736935010010050--/--800800--
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Summit Ballroom

Room Type:
Ballroom
Total Size:
6336 Sq. Mi
Dimensions:
66 x 96 x 16 Ft.
Floor Level:
2
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Full Day Rental:
$3000.00 USD
Often will offer food minimum purchase in lieu of meeting room rental. Room rentals aren't pro-rated for short time-frames, but Crowne Plaza will review each need and quote accordingly, based on business need. Higher rental on Friday & Saturday evenings.
Photo of Summit Ballroom
Cumberland Room 46 x 33 x 9 1518--/1006560303020--/--100140--
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Cumberland Room

Room Type:
General Meeting Room
Total Size:
1518 Sq. Mi
Dimensions:
46 x 33 x 9 Ft.
Floor Level:
1
Columns:
0
Windows:
2
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Often will offer food minimum purchase in lieu of meeting room rental. Room rentals aren't pro-rated for short time-frames, but Crowne Plaza will review each need and quote accordingly, based on business need. Higher rental on Friday & Saturday evenings.
Salon A 30 x 44 x 11 1320--/----78----38--/--155150--
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Salon A

Room Type:
General Meeting Room
Total Size:
1320 Sq. Mi
Dimensions:
30 x 44 x 11 Ft.
Floor Level:
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
    Salon C 30 x 44 x 11 1320--/----78----38--/--155150--
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    Salon C

    Room Type:
    General Meeting Room
    Total Size:
    1320 Sq. Mi
    Dimensions:
    30 x 44 x 11 Ft.
    Floor Level:
    Natural Light?:
    No
    Obstructions?
    No
    Built In Screens?
    No
    Built In Stage?
    No
    Built In A/V?
    No
    Amenities Available
      Boardroom 2 16 x 15 x 11 240--/----------10--/----10--
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      Boardroom 2

      Room Type:
      General Meeting Room
      Total Size:
      240 Sq. Mi
      Dimensions:
      16 x 15 x 11 Ft.
      Floor Level:
      Natural Light?:
      No
      Obstructions?
      No
      Built In Screens?
      No
      Built In Stage?
      No
      Built In A/V?
      No
      Amenities Available
        Summit Grand Ballroom 66 x 96 x 16 6336--/----450--------/--10001200--
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        Summit Grand Ballroom

        Room Type:
        General Meeting Room
        Total Size:
        6336 Sq. Mi
        Dimensions:
        66 x 96 x 16 Ft.
        Floor Level:
        Natural Light?:
        No
        Obstructions?
        No
        Built In Screens?
        No
        Built In Stage?
        No
        Built In A/V?
        No
        Amenities Available
          Summit II 49 x 44 x 16 2156--/----160--------/--255360--
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          Summit II

          Room Type:
          General Meeting Room
          Total Size:
          2156 Sq. Mi
          Dimensions:
          49 x 44 x 16 Ft.
          Floor Level:
          Natural Light?:
          No
          Obstructions?
          No
          Built In Screens?
          No
          Built In Stage?
          No
          Built In A/V?
          No
          Amenities Available
            Salon B 37 x 44 x 11 1628--/----125----48--/--200180--
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            Salon B

            Room Type:
            General Meeting Room
            Total Size:
            1628 Sq. Mi
            Dimensions:
            37 x 44 x 11 Ft.
            Floor Level:
            Natural Light?:
            No
            Obstructions?
            No
            Built In Screens?
            No
            Built In Stage?
            No
            Built In A/V?
            No
            Amenities Available
              Summit I 66 x 52 x 16 3432--/----246--------/--400560--
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              Summit I

              Room Type:
              General Meeting Room
              Total Size:
              3432 Sq. Mi
              Dimensions:
              66 x 52 x 16 Ft.
              Floor Level:
              Natural Light?:
              No
              Obstructions?
              No
              Built In Screens?
              No
              Built In Stage?
              No
              Built In A/V?
              No
              Amenities Available
                Boardroom 1 22 x 22 x 11 484--/----------22--/----30--
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                Boardroom 1

                Room Type:
                General Meeting Room
                Total Size:
                484 Sq. Mi
                Dimensions:
                22 x 22 x 11 Ft.
                Floor Level:
                Natural Light?:
                No
                Obstructions?
                No
                Built In Screens?
                No
                Built In Stage?
                No
                Built In A/V?
                No
                Amenities Available

                  FAQs about Crowne Plaza Knoxville

                  What time is check in?

                  Check in time is 3:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

                  What time is check out?

                  Check out time is 12:00 PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

                  How many rooms does Crowne Plaza Knoxville have?

                  There are 197 rooms in the property.

                  Is there any meeting space at Crowne Plaza Knoxville?

                  Yes, they have 7 meeting rooms that can support various table layouts.

                  What kind of breakfast is at Crowne Plaza Knoxville?

                  Not included in rates. Menu order breakfast is available, daily, at menu prices.Full American Plan Breakfast Buffet vouchers are $16.00 per person, inclusive of gratuity and tax. Continental Breakfast vouchers are $14.00 per person, inclusive of gratuity and tax.

                  Is there a gym at Crowne Plaza Knoxville?

                  Yes, there is a gym/fitness area available on-site at the property.

                  Is there shopping nearby?

                  Yes. Friendly staff and clean rooms with nearby shopping. Located near shopping areas with easy access to parking. Great shopping. Most guests liked the proximity to shopping.

                  Is there a WiFi internet?

                  Yes. Wifi is free. Good wifi.

                  Are there rooms with kitchenettes?

                  Yes. Kitchenette needs more attention. Most guests were unsatisfied with the kitchenette.

                  Is there a bar?

                  Yes. Good bar service. Lovely bar service, according to 83%.

                  Is there a pool at Crowne Plaza Knoxville?

                  Yes, there is a pool on-site at the property. Indoor PoolOperating hours: 6a - 11p80'' x 30'', with handicap lift, max depth is 5''..

                  Can I get a group rate at Crowne Plaza Knoxville?

                  Yes, you can get room block and/or discount for a group if you need 10+ rooms per night. The average groups saves around 10.4%.

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