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Based on 1346 guest reviews
| Check-in: | 15:00PM |
| Check-out: | 12:00AM |
| Year of last renovation: | 2022 |
| Floors: | 5 |
| Rooms: | 142 |
| Corridors: | All rooms have interior hallways |
| Non-smoking rooms: | 142 |
| Rooms with disabled access: | 2 |
| Rooms with one bed: | 142 |
| Rooms with two beds: | 25 |
| Suites: | 56 |
| Room windows: | Windows do open |
| Cleaning frequency: | Daily |
| Meeting rooms: | 6 View spaces |
| Meeting space: | 5500 sq. feet |
| Event space: | Holds 150 people |
| Dist. to food/bars: | On-site |
| Dist. to a 24hr restaurant: | On-site |
| Dist. to the nearest gym: | On-site |
| Lounge/Bar hours: | 4:00PM - 1:00AM |
| Pool Info: The hotel has three pools: the Imperial Club, the Guerlain SPA and the Kid's Club pool. The Imperial Club is like a natural extension of the ocean, from which water heated to 29°C is drawn directly. The solarium is ideal for watching the sunset and has direct access to the beach. The cabañas are places to meet and share a moment of relaxation. The Spa Impérial is located in front of the ocean and offers a space of almost 2500 m2 with a fresh water swimming pool with counter-current, swan's beak, whirlpool, solarium, sauna and hammam. Our range of treatments is offered in partnership with Guerlain for body and face care and Leonor Greyl for hair care. The Spa is open 7 days a week from 8am to 8pm. |
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| Cancellation: Up to 6 months prior to arrival, the entire cancellation of the event will be subject to a cancellation fee equal to 50% of the contracted revenue. 6 to 3 months : 70% of contracted income. 3 to 1 month : 90% 1 to arrival : 100 % |
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| Nightly parking: | 30 |
| Typical group deposit: | 50% then 50% |
| Total taxes: | 0.00% |
| Total misc. fees: | £0.00 GBP (mandatory resort fees/taxes) |
| City Tax: | 1.65 Per Person/Per Hour |
| VAT: Value Added Tax: | 5.50 VAT % Inclusive |
4 km - 10 mn drive from Biarritz PARME international airport (BIQ) One Way Taxi 20€ 5 km - 15mn drive from Biarritz train station La Negresse 30 km - 40mn drive from San Sebastian Airport, Spain (EAS) No shuttle available
Local shuttle info: The hotel offers a parking valet to pick up our guests from the airport or train station.
Breakfast is usually included in the room rate. If it is not, the rate is €50. The opening hours are: 7:00AM-10:30AM all year round, ending at 11:00AM July/August.
Yes! Pets are allowed.
Dogs and cats are welcome at the Hotel du Palais and every effort is made to ensure that they too have a pleasant stay.
The daily rate is €60 per pet per night. We accept pets weighing less than 20kg.
The hotel has outdoor parking, valet parking and luggage storage. The daily and nightly rate is €30.
WIFI access is free of charge at the hotel.
Our concierges can arrange for a COVID-19 test or a nurse to come to the hotel at your request. You also have the possibility to buy an antigen test in a pharmacy.
The Hyatt Hotels and Resorts highlights above are subject to change without notice.
Below are the meeting, conference and event spaces at Hotel Du Palais.
Feel free to use the Hotel Du Palais meeting space capacities chart below to help with your event planning. HotelPlanner specialises in Biarritz event planning for hotel rooms and meeting space for corporate events, weddings, parties, conventions, as well as negotiated rates and trade shows.
| Meeting room name | L x W x H (Feet) |
Size (sq ft) |
Event 5'/6  |
Crescent |
Classroom |
Hollow Square  |
U-shape |
Boardroom |
Convention 8'/10'  |
Theatre |
Reception |
Regist. desk  |
| Imperial Room | 74 x 33 x 23 | 2442 | 96/-- | 54 | 150 | 60 | 50 | 60 | --/-- | 220 | 220 | -- |
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Imperial Room
Located on the ground floor, this former ballroom is adorned with exquisite Paul Gervais paintings. It is the hotel’s largest and most majestic private room. Its soaring glass ceiling and excellent acoustics make it ideal for events ranging from concerts and banquets to conventions and conferences.
Adjoining this unique room is the Winter Garden, a panoramic conservatory with over 1,180 square feet of space that’s perfect for breaks and receptions.
Room type:
Ballroom
Total size:
2442 Sq. Miles
Dimensions:
74 x 33 x 23 Ft
Floor level:
Ground level
Windows:
4
Is there natural light?
Yes
Are there obstructions?
No
Are there built in screens?
Yes
Is there a built in stage?
No
Is there built in A/V?
Yes
Amenities available
   
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| Mathilde | 30 x 20 x 14 | 571 | 16/-- | 15 | 30 | -- | 24 | 24 | --/-- | 40 | -- | -- |
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Mathilde
Room type:
General Meeting Room
Total size:
571 Sq. Miles
Dimensions:
30 x 20 x 14 Ft
Floor level:
Ground level
Windows:
2
Is there natural light?
Yes
Are there obstructions?
No
Are there built in screens?
No
Is there a built in stage?
No
Is there built in A/V?
No
Amenities available
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| Les Ateliers | 36 x 20 x 9 | 720 | 30/-- | -- | 40 | -- | 20 | 20 | --/-- | 50 | -- | -- |
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Les Ateliers
Room type:
General Meeting Room
Total size:
720 Sq. Miles
Dimensions:
36 x 20 x 9 Ft
Floor level:
1
Windows:
3
Is there natural light?
Yes
Are there obstructions?
No
Are there built in screens?
No
Is there a built in stage?
No
Is there built in A/V?
No
Amenities available
  
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| Edouart VII | 33 x 26 x 19 | 858 | 30/-- | 15 | 40 | -- | -- | -- | --/-- | 50 | 50 | -- |
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Edouart VII
Room type:
General Meeting Room
Total size:
858 Sq. Miles
Dimensions:
33 x 26 x 19 Ft
Floor level:
Ground level
Windows:
3
Is there natural light?
Yes
Are there obstructions?
No
Are there built in screens?
No
Is there a built in stage?
No
Is there built in A/V?
No
Amenities available
   
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| Windsor | 35 x 15 x 16 | 525 | 20/-- | -- | 30 | -- | 16 | 18 | --/-- | 40 | 50 | -- |
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Windsor
Room type:
General Meeting Room
Total size:
525 Sq. Miles
Dimensions:
35 x 15 x 16 Ft
Floor level:
Ground level
Windows:
3
Is there natural light?
Yes
Are there obstructions?
No
Are there built in screens?
No
Is there a built in stage?
No
Is there built in A/V?
No
Amenities available
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| Alphonse XIII | 14 x 23 x 15 | 322 | --/-- | -- | 12 | -- | 12 | 14 | --/-- | 20 | -- | -- |
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Alphonse XIII
Room type:
General Meeting Room
Total size:
322 Sq. Miles
Dimensions:
14 x 23 x 15 Ft
Floor level:
Ground level
Windows:
2
Is there natural light?
Yes
Are there obstructions?
No
Are there built in screens?
No
Is there a built in stage?
No
Is there built in A/V?
No
Amenities available
  
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Check in time is 15:00PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
Check out time is 12:00AM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
There are 142 rooms in the property.
Yes, they have 6 meeting rooms that can support various table layouts.
Breakfast is usually included in the room rate. If it is not, the rate is €50. The opening hours are: 7:00AM-10:30AM all year round, ending at 11:00AM July/August.
The hotel has outdoor parking, valet parking and luggage storage. The daily and nightly rate is €30.
WIFI access is free of charge at the hotel.
Sorry, this hotel does not offer AAA hotel discounts at this time.
Sorry, this hotel does not offer senior hotel discounts at this time.
Yes, there is a gym/fitness area available on-site at the property.
Yes, there is a pool on-site at the property. The hotel has three pools: the Imperial Club, the Guerlain SPA and the Kid's Club pool. The Imperial Club is like a natural extension of the ocean, from which water heated to 29°C is drawn directly. The solarium is ideal for watching the sunset and has direct access to the beach. The cabañas are places to meet and share a moment of relaxation. The Spa Impérial is located in front of the ocean and offers a space of almost 2500 m2 with a fresh water swimming pool with counter-current, swan's beak, whirlpool, solarium, sauna and hammam. Our range of treatments is offered in partnership with Guerlain for body and face care and Leonor Greyl for hair care. The Spa is open 7 days a week from 8am to 8pm..
