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Average
3.0/5
Based on 877 guest reviews
- Includes an indoor swimming pool
- Gym / Fitness Center Available
- Hotel has 140 rooms
- 8 floors in hotel
- 3 suites in hotel
- Check in time: 03:00 PM
- Groups & Meetings rating of 10.0/10
- Hotel has 5 meeting rooms
Standard prices by room type for the next 60 days
Room Types
Local Attractions
MacArthur Center Mall (1 Blk), Nauticus Maritime Museum (2 Blks), Harbor Park Statdium (.2 Mi), Scope/Chrysler Hall (.4 Mi), Harrison Opera House (.7 Mi), Virginia Zoo (2 Mi), Norfolk Intl. Airport (7 Mi), Botanical Gardens (7 Mi), VA Beach Oceanfront (15
Map / Landmarks Near Courtyard by Marriott Norfolk Downtown
Verified Reviews of Courtyard by Marriott Norfolk Downtown
Below are the verified reviews from guests that we have booked recently: "Beautiful Hotel & Great Service!"
Overall Score4.0/ 5
The hotel is absolutely beautiful! Staff is exceptionally friendly and helpful. Miss Jetta in housekeeping came to check and see if I needed anything extra (toilet paper, bottled water). I asked her for a couple tea bags. She didn't have any with her but she found Ms. Caroline who did and brought two back to me. So friendly and so professional in every way. Whatever you are paying her, it's not enough.
Carmen R. (Individual traveler, booked 1 room), from 
04-Jan-2023 Verified Review, stayed from Mon Jan 02 to Tue Jan 03 2023 at a $130.99 average nightly rate. 
"I really like the hotel. Staff was very helpful and courteous. Room was comfortable."
Overall Score4.0/ 5
Staff was very helpful and courteous. Room was comfortable. The hospitality of the entire was very helpful and polite. The valet attendant Asha, she really did a wonderful job.
Dennis T. (Individual traveler, booked 1 room), from
11-Dec-2022 Verified Review, stayed from Thu Dec 08 to Sun Dec 11 2022 at a $163.99 average nightly rate. "Last Minute Fun."
Overall Score4.0/ 5
Rooms are very clean, front desk clerk friendly and professional and the valet crew fabulous!
Kim W. (Individual traveler, booked 1 room), from
19-Oct-2021 Verified Review, stayed from Sat Oct 16 to Sun Oct 17 2021 at a $349.99 average nightly rate. "Noisy"
Overall Score2.0/ 5
Our room sounded like we were in the laundry room. Constant sound of the washers and dryers running all night. We will never stay at this hotel again.
Robert B. (Individual traveler, booked 1 room), from
07-Sep-2021 Verified Review, stayed from Fri Sep 03 to Mon Sep 06 2021 at a $235.67 average nightly rate. "Cheap Operation"
Overall Score2.0/ 5
When we arrived we noted that many amenities were missing and that the bathroom floor was dirty. We expected this to be corrected by the cleaning crew the next day. There was no change when we got back from sight seeing. I called the front desk and was informed that cleaning was by "request only" and that there.
Robert B. (Individual traveler, booked 1 room), from
07-Sep-2021 Verified Review, stayed from Fri Sep 03 to Mon Sep 06 2021 at a $235.67 average nightly rate. "Lack of services was very disappointing."
Overall Score2.0/ 5
We were so disappointed with this hotel. Phone in our room didn't work, no cleaning was done unless we specifically requested it. So after a day out,we came back to no towels. There was nothing telling us we needed to request cleaning and fresh towels ahead of time. Window sills were dirty, coffee maker was set up in an area with no power. Just overall, I'd have preferred to say at a Motel 6 or the like, which would be cheaper and offer more services. There certainly wasn't a discounted price because they offered less service.
Donna B. (Individual traveler, booked 1 room), from
07-Sep-2021 Verified Review, stayed from Fri Sep 03 to Mon Sep 06 2021 at a $192.33 average nightly rate. "Clean"
Overall Score4.0/ 5
It's was very nice and clean.
Elonda J. (Individual traveler, booked 1 room), from
18-Nov-2019 Verified Review, stayed from Fri Nov 15 to Sat Nov 16 2019 at a $59.02 average nightly rate. "Great Hotel"
Overall Score5.0/ 5
It was a great experience all around beginning with the valet service. Very friendly valet staff. The front desk person was very friendly and professional. The check in experience was outstanding. The lobby was very clean. The room was clean and comfortable. Location, location, location. The hotel is within walking distance to the waterfront, restaurants and various other attractions. Also Virginia Beach is a short drive from the hotel.
Fred E. (Individual traveler, booked 1 room), from
07-Jul-2019 Verified Review, stayed from Fri Jul 05 to Sun Jul 07 2019 at a $174.50 average nightly rate. "Wonderful customer service.. Valet was grest."
Overall Score5.0/ 5
Great Hotel
Mahalia S. (Individual traveler, booked 1 room), from
04-Jun-2019 Verified Review, stayed from Sat Jun 01 to Sun Jun 02 2019 at a $152.00 average nightly rate. "Wonderful customer service.. Valet was grest."
Overall Score5.0/ 5
Great place to stay. Wonderful customer service.
Karen E. (Individual traveler, booked 1 room), from
02-Jun-2019 Verified Review, stayed from Sat Jun 01 to Sun Jun 02 2019 at a $152.00 average nightly rate. "Disappointed"
Overall Score3.0/ 5
There is only one small trash can in the bathroom. No trash can in the bedroom quarters. We had to ask for two extra washcloths. They came the next morning as we were checking out.
Randolph B. (Individual traveler, booked 1 room), from
20-Mar-2019 Verified Review, stayed from Fri Mar 15 to Sun Mar 17 2019 at a $183.50 average nightly rate. "Disappointed"
Overall Score3.0/ 5
There is only one small trash can in the bathroom. No trash can in the bedroom quarters. We had to ask for two extra washcloths. They came the next morning as we were checking out.
Randolph B. (Individual traveler, booked 1 room), from
19-Mar-2019 Verified Review, stayed from Fri Mar 15 to Sun Mar 17 2019 at a $183.50 average nightly rate. "Great Place"
Overall Score5.0/ 5
Came down from Philadelphia for a show. Hotel was like a mile away. Great hotel very friendly staff. Was very pleased would stay here again.
David M. (Individual traveler, booked 1 room), from
03-Feb-2019 Verified Review, stayed from Fri Jan 18 to Sat Jan 19 2019 at a $135.64 average nightly rate. "Very friendly and helpful staff."
Overall Score4.0/ 5
Very comfortable stay and looking forward to returning.
Dorothy L. (Individual traveler, booked 1 room), from
19-Nov-2018 Verified Review, stayed from Fri Nov 16 to Sun Nov 18 2018 at a $164.00 average nightly rate. Property Description
The Courtyard by Marriott Norfolk Downtown is easily located in the center of Downtown Norfolk's bustling, harbor front financial corridor. The Courtyard by Marriott Norfolk Downtown hotel is within walking distance of the MacArthur Center Mall and Granby Street, known for its eclectic restaurants and entertainment venues. Other nearby attractions includes Nauticus Maritime Museum, USS Wisconsin, Harbor Park Stadium, Scope/Chrysler Hall, Chrysler Museum of Art, Harrison Opera House and the Virginia Zoo. Corporations in the immediate area include: Sentara Norfolk General Hospital, Dominion Enterprises, Wachovia, Bank of America, World Trade Center, Norfolk Southern, Landmark Communications, Virginia Port Authority, and Norfolk Naval Base. The hotel is also minutes away from Norfolk State University, Old Dominion University and Eastern Virginia Medical School- EVMS, The Jones Institute. The Courtyard by Marriott Norfolk Downtown also offers over 2,500 sq. ft. of flexible meeting space.
Details / Other Expenses
| Check In: | 03:00 PM |
| Check Out: | 12:00 PM |
| Year of Last Renovation: | 2016 |
| Floors: | 8 |
| Rooms: | 140 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 140 |
| Handicap Rooms: | 7 |
| Suites: | 3 |
| Room Windows: | Windows Don't Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 5 View Spaces |
| Meeting Space: | 6904 sq. feet |
| Banquet Space: | Holds 120 people |
| Dist. to Food/Bars: | On-site |
| Dist. to 24hr Restaurant: | 2.0 Mi |
| Dist. to Nearest Gym: | 1.0 Mi |
| Lounge/Bar Hours: | 5PM-10PM |
| Pool Info: 7:00am - 11:00pm Heated indoor pool with hot tub. | |
Policies / Expenses
| Cancellation: 24 hour prior to arrival for individual reservations; group contracts may have stronger cancellation penalties | |
| Nightly Parking: | 19 |
| Typical Group Deposit: | 1000.00 |
| Total Taxes: | 14.00% |
| Total Misc Fees: | $2.00 USD (mandatory resort fees/taxes) |
| State Tax: | 6.00% |
| City Tax: | 8.00% |
| Resort/Hotel Fee: | 2.00 Per Night |
Amenities / Features
- Air conditioning
- Alarm clock
- ATM
- Bus parking
- Central location
- Charge for early check out
- Complimentary newspaper
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Electronic key card
- Elevator
- Express Check-Out
- Facilities for the disabled
- Fax available
- Fitness and health center
- Garage
- Hairdryer available
- Handicap accessible
- Internet - wireless
- Internet - ethernet
- Free WiFi Internet
- Ironing facilities
- Jacuzzi
- Laundry facilities
- Licensed bar
- Non-smoking rooms
- Office or business center
- Private car parking
- Refrigerator
- Restaurant
- Self controlled heating/cooling system
- Shower
- Swimming pool - indoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Television
- TV - Free Cable
- Terrace
- Valet Parking
- Voicemail
Airport & Shuttle Information
Norfolk International Airport (ORF)*Take I-64 East towards Virginia Beach. *I-264 West towards Downtown Norfolk. *Exit 10 City Hall Avenue. *Make a Left onto St. Paul's Blvd.*Next Right onto Plume Street. Hotel is on the Right.
Airport Shuttle? Sorry, no airport shuttle available.Breakfast Information
Courtyard Bistro is open for cooked to order breakfast and dinner.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are not allowed.About Courtyard by Marriott
- Business centered hotel with functional rooms and and a multi-use public area
- Free Wi-Fi in guestrooms and lobby area
- Flexible workspaces, soft bedding, and Paul Mitchell products
- Lobby provides a casual meeting and workspace, business center, and GoBoard® Touchscreens for Info on the Go
- 24/7 Market offering practical food/beverage options
The Courtyard by Marriott highlights above are subject to change without notice.
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Meeting Rooms and Banquet Rooms at Courtyard by Marriott Norfolk Downtown
Below are the meeting, banquet, conference and event spaces at Courtyard by Marriott Norfolk Downtown.
Feel free to use the Courtyard by Marriott Norfolk Downtown meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Norfolk event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Feet) | Size (sqft.) | Banquet 5'/6'  | Crescent | Classroom | Hollow Square  | U-Shape | Boardroom | Convention 8'/10'  | Theater | Reception | Regist. Desk  |
| MacArthur | 40 x 24 x 12 | 960 | 56/-- | 35 | 63 | -- | -- | -- | --/-- | 80 | 90 | -- |
Close This MacArthurRoom Type: General Meeting Room Total Size: 960 Sq. Mi Dimensions: 40 x 24 x 12 Ft. Floor Level: 2 Power Outlets: 4 Columns: 0 Windows: 6 Natural Light?: Yes Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? Yes Amenities Available
| ||||||||||||
| Wainwright | 32 x 24 x 12 | 768 | 48/-- | 30 | 36 | 26 | 20 | -- | --/-- | 60 | 70 | -- |
Close This WainwrightRoom Type: General Meeting Room Total Size: 768 Sq. Mi Dimensions: 32 x 24 x 12 Ft. Floor Level: 2 Power Outlets: 4 Columns: 0 Windows: 8 Natural Light?: Yes Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? Yes Amenities Available
   | ||||||||||||
| MacArthur/Wainwright | 72 x 24 x 12 | 1728 | 120/-- | 101 | 72 | 60 | 44 | -- | --/-- | 135 | 160 | -- |
Close This MacArthur/WainwrightRoom Type: General Meeting Room Total Size: 1728 Sq. Mi Dimensions: 72 x 24 x 12 Ft. Floor Level: 2 Power Outlets: 8 Columns: 0 Windows: 14 Natural Light?: Yes Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? Yes Amenities Available
 | ||||||||||||
| Boardroom | 24 x 15 x 12 | 360 | --/-- | -- | -- | -- | -- | 10 | --/-- | -- | -- | -- |
Close This BoardroomRoom Type: Boardroom Total Size: 360 Sq. Mi Dimensions: 24 x 15 x 12 Ft. Floor Level: 2 Power Outlets: 4 Columns: 0 Windows: 3 Natural Light?: Yes Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? Yes Amenities Available
 | ||||||||||||
| Ballroom (MacArthur & Wainwright)) | 72 x 24 x 12 | 1728 | --/-- | -- | 96 | -- | 44 | -- | --/-- | 160 | 150 | -- |
Close This Ballroom (MacArthur & Wainwright))Room Type: General Meeting Room Total Size: 1728 Sq. Mi Dimensions: 72 x 24 x 12 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Generals Boardroom | 24 x 15 x 12 | 360 | --/-- | -- | -- | -- | -- | -- | --/-- | -- | 10 | -- |
Close This Generals BoardroomRoom Type: General Meeting Room Total Size: 360 Sq. Mi Dimensions: 24 x 15 x 12 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Outdoor Terrace | 40 x 25 x 12 | 1000 | --/-- | -- | -- | -- | -- | -- | --/-- | -- | 100 | -- |
Close This Outdoor TerraceRoom Type: General Meeting Room Total Size: 1000 Sq. Mi Dimensions: 40 x 25 x 12 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
Planning an Event? Norfolk Hotel RFP Request for Proposal | Find Meeting Space | Meeting Space Calculator
FAQs about Courtyard by Marriott Norfolk Downtown
What time is check in?
Check in time is 03:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 12:00 PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Courtyard by Marriott Norfolk Downtown have?
There are 140 sleeping rooms in the hotel.
Is there any meeting space at Courtyard by Marriott Norfolk Downtown?
Yes, they have 5 meeting rooms that can support various table layouts.
What kind of breakfast is at Courtyard by Marriott Norfolk Downtown?
Courtyard Bistro is open for cooked to order breakfast and dinner.
Can I get a AAA rate at Courtyard by Marriott Norfolk Downtown?
Sorry, this hotel does not offer AAA hotel discounts at this time.
Can I get a Senior or AARP rate at Courtyard by Marriott Norfolk Downtown?
Sorry, this hotel does not offer senior hotel discounts at this time.
Is there a gym at Courtyard by Marriott Norfolk Downtown?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at Courtyard by Marriott Norfolk Downtown?
Yes, there is a pool on-site at the property. 7:00am - 11:00pm Heated indoor pool with hot tub..
Testimonials:
"I can't say enough about your event planning service. You have a client for life. We will definitely use you next year for our annual 46th reunion in 2010. We don't know where the destination will be as of this writing, but we know who will be our planner! Thank you so much again for your excellent and professional service. I would be happy to fill out any type of evaluation or recommendation of your service. Just let me know." D.S. - Orlando, FL
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