AMERICAN INN BENTON HARBOR

1950 East Napier Ave., Benton Harbor, MI 49022 United States (USA)
View Map Reservations: 1-800-230-4134
2.0 Star Highway Hotel in Berrien County
42.08993 -86.41123
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Terrible
1.0/ 5

Based on 37 guest reviews

Show Guest Reviews
  • Free breakfast
  • Airport shuttle provided
  • 60 rooms in property
  • Hotel has 3 floors
  • Check-in: 3.00pm
  • Check-out: 11.00am
  • Groups/Meetings rating of 6.3/10

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Include Discounts:

Room Types

Check Rates 1 King Bed Free WiFi Microwave Mini Fridge Alarm Clock Radio Hair Dryer Free Local Calls
Non-Smoking
Check Rates 2 Queen Beds Free WiFi Microwave Mini Fridge Alarm Clock Radio Hair Dryer Free Local Calls Cable TV
Non-Smoking
Check Rates Standard Double Room
Non-Smoking
Check Rates Standard Single Room
Non-Smoking

Local Attractions

2 miles from Benton Harbor Historical Downtown, Celebrations Cinema, malls and several restaurants. 5 miles from frozen lighthouse near beach. 20 mins from Silver Beach

Summary of Verified Reviews

Summary of 109 verified reviews

24
Poor

With a poor TrustScore of 24, guests think this hotel is not up to standards with its rooms, cleanliness and service.

Good Budget Hotel Top 28% in city

Good to know

  • Poorly-maintained rooms

    “Lights didn't work” “BLOW DRYER DIDNT WORK”

  • Dirty room

    “Stained sheets” “Moldy chairs”

  • Unclean hotel facilities

    “That dirty walls and carpets” “Carpets were extremely dirty”

  • Poor bathroom

    “BLOW DRYER DIDNT WORK” “Leaky faucet”

Review highlights

Location

67/100
11 reviews

Location is ok.

“Close to the highway” “Shady area of town” “Good location”

Breakfast

53/100
15 reviews

Affordable, fairly tasty breakfasts.

“So small donuts and toasts” “No breakfast” “That free breakfast”

Service

31/100
30 reviews

Unfriendly and unprofessional service with a hostile reception.

“Delayed check in” “Broken safety” “Poor staff”

WiFi

23/100
10 reviews

Bad internet service.

“No wifi” “Wifi doesn't work”

Vibe

15/100
13 reviews

Poor vibe. Hotel is outdated. Unpleasant entrance area. Fine for a budget trip.

“Dimly lit hallway” “Faulty elevator” “Rooms were old and very, very outdated”

Room

10/100
78 reviews

Untidy, outdated rooms with bad TV's and A/C. Badly maintained rooms with unacceptable beds and furniture, and filthy bathrooms.

“Broken A/C” “That dirty walls and carpets” “Mold in shower water”

Amenities

8/100
23 reviews

Poor buildings and an uninspiring entrance area.

“No smoking room” “Dimly lit hallway” “Carpets were extremely dirty”

Cleanliness

7/100
55 reviews

Bathrooms and rooms are untidy. Unclean hotel facilities.

“Moldy chairs” “That dirty walls and carpets” “Mold in shower water”

Comfort

2/100
30 reviews

Generally poor comfort, particularly the beds, and A/C is lacking.

“No pillow cases” “Air conditioner didn't work” “Fan noise loud”

Good to know

  • Poorly-maintained rooms

    “Lights didn't work” “BLOW DRYER DIDNT WORK”

  • Dirty room

    “Stained sheets” “Moldy chairs”

  • Unclean hotel facilities

    “That dirty walls and carpets” “Carpets were extremely dirty”

  • Poor bathroom

    “BLOW DRYER DIDNT WORK” “Leaky faucet”

Review highlights

Location

67/100
11 reviews

Location is ok.

“Close to the highway” “Shady area of town” “Good location”

Breakfast

53/100
15 reviews

Affordable, fairly tasty breakfasts.

“So small donuts and toasts” “Appalling breakfast” “Free continental breakfast”

Service

31/100
30 reviews

Unfriendly and unprofessional service with a hostile reception.

“Delayed check in” “Broken safety” “Poor staff”

WiFi

23/100
10 reviews

Bad internet service.

“No wifi” “Wifi doesn't work”

Vibe

15/100
13 reviews

Poor vibe. Hotel is outdated. Unpleasant entrance area.

“Dimly lit hallway” “Faulty elevator” “Rooms were old and very, very outdated”

Room

10/100
78 reviews

Untidy, outdated rooms with bad TV's and A/C. Badly maintained rooms with unacceptable beds and furniture, and filthy bathrooms.

“Broken A/C” “That dirty walls and carpets” “Mold in shower water”

Amenities

8/100
23 reviews

Poor buildings and an uninspiring entrance area.

“No smoking room” “Dimly lit hallway” “Carpets were extremely dirty”

Cleanliness

7/100
55 reviews

Bathrooms and rooms are untidy. Unclean hotel facilities.

“Moldy chairs” “That dirty walls and carpets” “Mold in shower water”

Comfort

2/100
30 reviews

Generally poor comfort, particularly the beds, and A/C is lacking.

“No pillow cases” “Air conditioner didn't work” “Fan noise loud”

Review Semantics by TrustYou
1.0 out of 5. Based on 37 guest reviews , Terrible

Details / Other Expenses

Check In: 3.00pm
Check Out: 11.00am
Year of Last Renovation: 2009
Floors: 3
Rooms: 60
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 60
Handicap Rooms: 3
Suites: 1
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 0
Dist. to Food/Bars: 1.0 Mi
Dist. to 24hr Restaurant: On-site
Policies / Expenses
Cancellation:
Before one week
Typical Group Deposit: 50%
Total Taxes: 8.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
State Tax: 6.00%
Other Tax: 2.00% (Tourist Council)

Amenities / Features


Pet Friendly? Yes! Pets are allowed.
$10/night


  • Air conditioning
  • Airport Shuttle
  • Alarm clock
  • Complimentary breakfast
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Electronic key card
  • Fax available
  • Free local calls
  • Hairdryer available
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet is Complimentary
  • Ironing facilities
  • Laundry facilities
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Pets allowed
  • Private bathroom in room
  • Radio in room
  • Refrigerator
  • 24 hours room service
  • Self controlled heating/cooling system
  • Shower
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • TV - Free HBO

Airport & Shuttle Information

Southwest Michigan Regional Airport, 2.8 miles from motel.

Airport Shuttle? Yes! There is an airport shuttle.
Previously known as:
Knights Inn

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