CASSA HOTEL 45TH STREET

70 West 45th St., New York, NY 10036 United States (USA)
View Map Reservations: 1-800-230-4134
4.0 Star Downtown Hotel in New York County
40.75647-73.98212
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Very Good
4.5/ 5

Based on 1482 guest reviews

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  • The Avg. Group Discount is 21.0%!
  • 165 rooms in property
  • 27 floors in hotel
  • 11 suites in hotel
  • Check-in: 3:00 PM
  • Check-out: 12:00
  • Group booking rating of 10.0/10

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Check Rates and Save Deluxe Room with 2 Full Beds
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Check Rates Savvy Traveler Suite 1 King Bed and Separate Sitting Area
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Check Rates Standard Rate Full Size Bed AC Desk Rainshwr HDTV
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Check Rates Standard Rate Junior Suite 1 King Bed and Sitting Area AC WiFi Working Desk
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Check Rates Standard Rate Suite 1 King Bed and Separate Sitting Area
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Check Rates The Best Thing I Ever Ate Deluxe Room with 2 Full Beds
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Check Rates The Best Thing I Ever Ate Deluxe Room with King Bed
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Check Rates The Best Thing I Ever Ate Deluxe Room with Queen Bed
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Check Rates The Best Thing I Ever Ate Executive Room with King Bed
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Check Rates The Best Thing I Ever Ate Junior Suite 1 King Bed and Sitting Area AC WiFi Working Desk
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Check Rates The Best Thing I Ever Ate Suite 1 King Bed and Separate Sitting Area
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Check Rates The Best Thing I Ever Ate Suite Room 1 King Bed
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Check Rates Twin Room Room Only
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Check Rates Viceroy Vibe Guaranteed Deluxe Room with 2 Full Beds
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Check Rates Viceroy Vibe Guaranteed Deluxe Room with Queen Bed
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Check Rates Viceroy Vibe Guaranteed Executive Room with King Bed
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Check Rates Viceroy Vibe Guaranteed Full Size Bed AC Desk Rainshwr HDTV
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Check Rates Viceroy Vibe Guaranteed Junior Suite 1 King Bed and Sitting Area AC WiFi Working Desk
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Check Rates Viceroy Vibe Guaranteed Suite 1 King Bed and Separate Sitting Area
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Check Rates Viceroy Vibe Guaranteed Suite Room 1 King Bed
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Check Rates Winter Season Package Deluxe Room with 2 Full Beds
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Check Rates Winter Season Package Deluxe Room with King Bed
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Check Rates Winter Season Package Deluxe Room with Queen Bed
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Check Rates Winter Season Package Executive Room with King Bed
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Check Rates Winter Season Package Full Size Bed AC Desk Rainshwr HDTV
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Check Rates Winter Season Package Junior Suite 1 King Bed and Sitting Area AC WiFi Working Desk
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Check Rates Winter Season Package Suite 1 King Bed and Separate Sitting Area
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Check Rates Winter Season Package Suite Room 1 King Bed
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Local Attractions

Times Square Broadway Theater Rockefeller Center Bryant Park Grand Central Station

Summary of Verified Reviews

Summary of 2,766 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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87
Excellent

Excellent city hotel. Close to Radio City. Good for sightseeing with access to public transportation. Awesome terrace. Beautiful architecture. Quite clean. Popular among couples.

“Within walking distance of Central Park” “Nice terrace”

Great Overall Ranking Top 12% in city
Excellent City Hotel Top 6% in city
Excellent Boutique Hotel Top 8% in city

Good to know

  • Wonderful sightseeing

    “Easy walking distance to Rockefeller Center” “Close to transportation and Times Square”

  • Friendly service

    “Front Desk staff apologized” “Exceptional friendly staff”

  • Clean rooms

    “Rooms impeccable” “Clean comfortable bed”

  • Comfortable beds

    “New and very comfy beds” “Bed was amazing”

Review highlights

Location

98/100
997 reviews

Great location. Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Good car access, but so-so parking.

“Location was superb” “Superb location” “Location was fabulous”

Cleanliness

95/100
434 reviews

Clean hotel facilities. Clean rooms and bathrooms.

“Contemporary and clean environment” “Rooms impeccable” “Room itself was immaculate”

Service

90/100
1128 reviews

Professional and warm service and acceptable housekeeping. Room service is poor.

“Staff is phenomenal” “Staff was wonderful so quick” “Exceptional friendly staff”

Room

72/100
1199 reviews

Modern rooms with excellent beds and great TV's. Tidy rooms with pretty good views and relatively spacious. Clean, large bathrooms. Awful A/C, minibars, and furniture. Poorly-maintained rooms with bad kitchenettes.

“Hotel room and staff were excellent” “Beautifully designed rooms” “Bed was amazing”

Comfort

67/100
727 reviews

Rooms are of average size, not too noisy, and comfortable enough. The beds are excellent and bathrooms are large, but the A/C is not great.

“AC did not work” “Unusually tiny wardrobe” “Double bed is very small and uncomfortable”

WiFi

64/100
126 reviews

WiFi is good value.

“Internet for charge” “Internet is really bad” “Free wifi”

Amenities

51/100
207 reviews

Adequate business facilities. Unpleasant entrance area and buildings, but nice grounds. Updated facilities with a great terrace. Beautiful architecture. Handicap accessible facilities are all right.

“Modern decoration” “27th floor and it was very quiet” “Old office building”

Breakfast

40/100
105 reviews

Overpriced, subpar breakfast.

“Avoid Breakfast in the motel” “Poor breakfast” “Breakfast expensive”

Ranked top 9% by couples, with a score of 87

Good to know

  • Beautiful architecture

    “Modern decoration” “Modern decor”

  • New facilities

    “Interior of the hotel is definitely modern” “Modern decor”

  • Near city centre

    “In the heart of midtown” “In the heart of the city”

  • Expensive breakfast

    “Expensive buffet breakfast” “Breakfast expensive”

Review highlights

Location

98/100
278 reviews

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Average parking.

“Location was superb” “Superb location” “Location was fabulous”

Cleanliness

93/100
95 reviews

Clean hotel facilities. Clean rooms and bathrooms.

“Contemporary and clean environment” “Rooms impeccable” “Room itself was immaculate”

Service

89/100
287 reviews

Professional, friendly service, good reception, and decent housekeeping. Room service is poor.

“Staff is phenomenal” “Staff was wonderful so quick” “Exceptional friendly staff”

Room

70/100
332 reviews

Decent views and room sizes. Modern, clean rooms with good beds, but A/C is substandard. Clean, large bathrooms. Run-down rooms with bad furniture and minibars.

“Hotel room and staff were excellent” “Really loud and strange a/c unit” “Toilet didn't flush”

Comfort

67/100
213 reviews

Rooms are of average size, not too noisy, and comfortable enough. The beds are excellent and bathrooms are large, but the A/C is not great.

“AC did not work” “Unusually tiny wardrobe” “Hotel was quiet and peaceful”

Bar

67/100
26 reviews

Pretty standard, but affordable bar.

“Couch and cocktail oversized” “Complementary champagne” “Complimentary coffee”

WiFi

63/100
42 reviews

WiFi is good value.

“Free internet access” “Free WIFI in the hotel” “Wifi is a complete misnomer”

Amenities

46/100
44 reviews

Unpleasant hotel buildings and entrance area, but new facilities.

“Old office building” “Noisy lift” “Absence of social areas”

Breakfast

37/100
39 reviews

Overpriced, subpar breakfast.

“Avoid Breakfast in the motel” “Poor breakfast” “Breakfast expensive”

Ranked top 17% by families, with a score of 85

Good to know

  • Bad furniture

    “Unusually tiny wardrobe” “Tiny closet”

  • Unpleasant entrance area

    “Elevator which was really noisy” “Noisy lift”

  • Clean hotel facilities

    “Contemporary and clean environment” “Hotel was spotless”

  • Poor hotel buildings

    “Old office building” “Noisy lift”

Review highlights

Location

99/100
69 reviews

Great location with excellent sightseeing.

“Location was superb” “Superb location” “Location was fabulous”

Cleanliness

96/100
27 reviews

Clean hotel facilities. Clean rooms.

“Contemporary and clean environment” “Rooms impeccable” “Room itself was immaculate”

Service

88/100
80 reviews

Efficient, friendly service with a nice reception.

“Staff is phenomenal” “Staff was wonderful so quick” “Exceptional friendly staff”

Bar

65/100
8 reviews

Standard bar.

“Couch and cocktail oversized” “Complementary champagne” “Free bottled water”

WiFi

65/100
9 reviews

WiFi is good value.

“Free Wi-Fi” “Internet is really bad” “Wifi was free and worked well”

Room

64/100
80 reviews

Decent rooms overall, yet small with bad furniture. Rooms are clean with excellent beds and great bathrooms.

“Hotel room and staff were excellent” “AC unit was a little loud” “Defective blow dryer”

Comfort

58/100
49 reviews

Small rooms with great beds and not so loud.

“AC did not work” “Unusually tiny wardrobe” “Double bed is very small and uncomfortable”

Amenities

48/100
17 reviews

Poor buildings and an uninspiring entrance area.

“Old office building” “Noisy lift” “Absence of social areas”

Breakfast

41/100
10 reviews

Bad breakfast.

“Avoid Breakfast in the motel” “Poor breakfast” “Breakfast expensive”

Ranked top 13% by solo travelers, with a score of 84

Good to know

  • Poorly-maintained rooms

    “AC did not work” “Refrigerator did not work”

  • Free internet

    “Free wireless” “Free Wi-Fi”

  • Bad breakfast

    “Avoid Breakfast in the motel” “Poor breakfast”

  • Professional service

    “Staff was wonderful so quick” “Knowledgeable front staff”

Review highlights

Location

98/100
47 reviews

Great location with excellent sightseeing.

“Location was superb” “Superb location” “Location was fabulous”

Cleanliness

95/100
11 reviews

Clean rooms.

“Contemporary and clean environment” “Rooms impeccable” “Room itself was immaculate”

Service

90/100
50 reviews

Efficient, friendly service with a nice reception.

“Staff is phenomenal” “Staff was wonderful so quick” “Exceptional friendly staff”

Bar

67/100
8 reviews

Standard bar.

“Couch and cocktail oversized” “Complementary champagne” “No coffee”

Room

65/100
67 reviews

Cramped and badly-maintained rooms. Spotless, modern rooms accommodate good bathrooms and cozy beds.

“Hotel room and staff were excellent” “AC unit was a little loud” “Defective blow dryer”

Value

65/100
20 reviews

Fairly good value for money. Free internet.

“Complementary champagne” “Very reasonable price for 4star” “Expensive buffet breakfast”

Comfort

60/100
44 reviews

Small rooms with great beds and not so loud.

“AC did not work” “Unusually tiny wardrobe” “Hotel was quiet and peaceful”

WiFi

59/100
12 reviews

WiFi is good value.

“Wi-fi only available” “Free internet access” “Free of charge internet in the rooms”

Amenities

47/100
15 reviews

Poor buildings and an uninspiring entrance area.

“Old office building” “Noisy lift” “Absence of social areas”

Breakfast

41/100
9 reviews

Bad breakfast.

“Avoid Breakfast in the motel” “Poor breakfast” “Breakfast expensive”

Ranked top 12% by business travelers, with a score of 85

Good to know

  • Stylish Hotel

    “Stylish fixtures” “Modern decoration”

  • New rooms

    “Cozy Modern Rooms” “Modern bathrooms”

  • Clean hotel facilities

    “Contemporary and clean environment” “Hotel was spotless”

  • Modern Hotel

    “Interior of the hotel is definitely modern” “Contemporary and clean environment”

Review highlights

Location

99/100
28 reviews

Great location with excellent sightseeing.

“Location was superb” “Superb location” “Location was fabulous”

Cleanliness

96/100
14 reviews

Clean hotel facilities. Clean rooms.

“Contemporary and clean environment” “Rooms impeccable” “Room itself was immaculate”

Service

89/100
35 reviews

Friendly service.

“Staff is phenomenal” “Staff was wonderful so quick” “Exceptional friendly staff”

Room

72/100
47 reviews

Spotless, modern rooms accommodate good bathrooms and cozy beds. Average sized rooms.

“Hotel room and staff were excellent” “Beautifully designed rooms” “Bed was amazing”

Comfort

65/100
21 reviews

Room size and comfort are OK, but beds are great.

“AC did not work” “Unusually tiny wardrobe” “Hotel was quiet and peaceful”

WiFi

65/100
4 reviews

Regular internet service.

“Gorgeous computer” “Internet for charge” “Free WIFI in the hotel”

Amenities

53/100
9 reviews

Average hotel building.

“Contemporary and clean environment” “27th floor and it was very quiet” “Old office building”

Review highlights

Room

68/100
5 reviews

Room is all right.

“Hotel room and staff were excellent” “Really loud and strange a/c unit” “Defective blow dryer”

Good to know

  • Wonderful sightseeing

    “Easy walking distance to Rockefeller Center” “Close to transportation and Times Square”

  • Clean hotel facilities

    “Contemporary and clean environment” “Hotel was spotless”

  • Professional service

    “Staff was wonderful so quick” “Knowledgeable front staff”

  • Modern Hotel

    “Interior of the hotel is definitely modern” “Contemporary and clean environment”

Review highlights

Location

96/100
31 reviews

Great location with excellent sightseeing. Close to public transport.

“Location was superb” “Superb location” “Location was fabulous”

Cleanliness

95/100
17 reviews

Clean hotel facilities. Clean rooms.

“Contemporary and clean environment” “Rooms impeccable” “Room itself was immaculate”

Service

91/100
39 reviews

Efficient, friendly service with a nice reception.

“Staff is phenomenal” “Staff was wonderful so quick” “Exceptional friendly staff”

Room

71/100
49 reviews

Decent, clean rooms with great beds and nice bathrooms.

“Hotel room and staff were excellent” “Beautifully designed rooms” “Bed was amazing”

Comfort

69/100
32 reviews

Average comfort, noise, and size, but wonderful beds.

“AC did not work” “Really loud and strange a/c unit” “Unusually tiny wardrobe”

WiFi

62/100
16 reviews

WiFi is decent and okay-priced.

“Free internet access” “Free of charge internet in the rooms” “Slow wifi”

Amenities

51/100
10 reviews

Buildings are not very nice, with an unpleasant entrance, but the amenities are okay.

“Modern decoration” “27th floor and it was very quiet” “Old office building”

Breakfast

34/100
7 reviews

Bad breakfast.

“Avoid Breakfast in the motel” “Poor breakfast” “Breakfast expensive”

Ranked top 24% by couples, with a score of 82

Good to know

  • Poor hotel buildings

    “Old office building” “Noisy lift”

  • Fantastic service

    “Staff is phenomenal” “Staff was wonderful so quick”

  • Great location

    “Location was superb” “Superb location”

  • Friendly service

    “Front Desk staff apologized” “Exceptional friendly staff”

Review highlights

Location

97/100
13 reviews

Great location.

“Location was superb” “Superb location” “Location was fabulous”

Service

90/100
11 reviews

Friendly service.

“Staff is phenomenal” “Staff was wonderful so quick” “Exceptional friendly staff”

Room

72/100
22 reviews

Moderately-sized rooms with great beds.

“Hotel room and staff were excellent” “Beautifully designed rooms” “Bed was amazing”

Comfort

66/100
17 reviews

Average comfort, noise, and size, but wonderful beds.

“AC did not work” “Unusually tiny wardrobe” “Hotel was quiet and peaceful”

Value

64/100
8 reviews

Fairly good value for money. Internet is affordable.

“Complementary champagne” “Internet for charge” “Paying for ambiance”

WiFi

61/100
7 reviews

WiFi is decent and okay-priced.

“Internet for charge” “Free WIFI in the hotel” “Wifi is a complete misnomer”

Amenities

47/100
4 reviews

Poor hotel buildings.

“Old office building” “Noisy lift” “Absence of social areas”

Good to know

  • Wonderful sightseeing

    “Easy walking distance to Rockefeller Center” “Close to transportation and Times Square”

  • Friendly service

    “Front Desk staff apologized” “Exceptional friendly staff”

  • Clean rooms

    “Rooms impeccable” “Clean comfortable bed”

  • Comfortable beds

    “New and very comfy beds” “Bed was amazing”

Review highlights

Location

98/100
723 reviews

Great location with good parking availability. Central location with great sightseeing, dining out and shopping. Close to public transport and the train.

“Location was superb” “Superb location” “Location was fabulous”

Cleanliness

95/100
347 reviews

Clean hotel facilities. Clean rooms and bathrooms.

“Contemporary and clean environment” “Rooms impeccable” “Room itself was immaculate”

Service

89/100
869 reviews

Friendly and professional service, with great reception but subpar housekeeping. Room service is poor.

“Staff is phenomenal” “Staff was wonderful so quick” “Exceptional friendly staff”

Room

72/100
862 reviews

Modern rooms with excellent beds and great TV's. Tidy rooms with pretty good views and relatively spacious. Clean, large bathrooms. Awful A/C, minibars, and furniture. Poorly-maintained rooms with bad kitchenettes.

“Hotel room and staff were excellent” “Beautifully designed rooms” “Bed was amazing”

Bar

65/100
67 reviews

Pretty standard, but affordable bar. Good wines.

“Couch and cocktail oversized” “Complementary champagne” “Complimentary coffee”

WiFi

64/100
67 reviews

WiFi is good value.

“Free internet access” “Good internet connection” “Free WIFI in the hotel”

Amenities

49/100
153 reviews

Unpleasant hotel buildings and entrance area, but new facilities. Beautiful architecture. Pleasant hotel grounds. Handicap accessible facilities are all right.

“Old office building” “Noisy lift” “Absence of social areas”

Wellness

46/100
17 reviews

Bad fitness area.

“Gym closed” “No gym” “Gym unavailable”

Breakfast

43/100
65 reviews

Overpriced, subpar breakfast.

“Avoid Breakfast in the motel” “Poor breakfast” “Breakfast expensive”

Ranked top 8% by couples, with a score of 88

Good to know

  • New rooms

    “Cozy Modern Rooms” “Modern bathrooms”

  • Beautiful architecture

    “Modern decoration” “Modern decor”

  • New facilities

    “Interior of the hotel is definitely modern” “Modern decor”

  • Expensive breakfast

    “Expensive buffet breakfast” “Breakfast expensive”

Review highlights

Location

98/100
171 reviews

Good location, close to public transport. Excellent sightseeing, restaurants and bars nearby. Average parking.

“Location was superb” “Superb location” “Location was fabulous”

Cleanliness

94/100
66 reviews

Clean hotel facilities. Clean rooms and bathrooms.

“Contemporary and clean environment” “Rooms impeccable” “Room itself was immaculate”

Service

89/100
192 reviews

Professional and warm service and acceptable housekeeping. Room service is poor.

“Staff is phenomenal” “Staff was wonderful so quick” “Exceptional friendly staff”

Room

70/100
195 reviews

Average sized rooms, but lacking maintenance with bad furniture and A/C. Tidy, modern rooms with decent views and great beds. Clean, large bathrooms.

“Hotel room and staff were excellent” “Really loud and strange a/c unit” “Toilet didn't flush”

Comfort

68/100
114 reviews

Rooms are of average size, not too noisy, and comfortable enough. The beds are excellent and bathrooms are large, but the A/C is not great.

“AC did not work” “AC unit was a little loud” “Unusually tiny wardrobe”

Bar

63/100
14 reviews

Standard bar.

“Couch and cocktail oversized” “Complementary champagne” “Free hot chocolate”

WiFi

62/100
15 reviews

WiFi is good value.

“Gorgeous computer” “Wifi was free and worked well” “Free wifi”

Amenities

48/100
31 reviews

Unpleasant hotel buildings and entrance area, but new facilities.

“Old office building” “Noisy lift” “Absence of social areas”

Breakfast

38/100
18 reviews

Overpriced, subpar breakfast.

“Avoid Breakfast in the motel” “Poor breakfast” “Breakfast expensive”

Ranked top 21% by families, with a score of 86

Good to know

  • Unpleasant entrance area

    “Elevator which was really noisy” “Noisy lift”

  • Clean hotel facilities

    “Contemporary and clean environment” “Hotel was spotless”

  • Impressive bathroom

    “Bathroom was amazing” “We loved the modern bathroom”

  • Clean rooms

    “Rooms impeccable” “Clean comfortable bed”

Review highlights

Location

99/100
42 reviews

Great location with excellent sightseeing.

“Location was superb” “Superb location” “Location was fabulous”

Cleanliness

96/100
23 reviews

Clean hotel facilities. Clean rooms.

“Contemporary and clean environment” “Rooms impeccable” “Room itself was immaculate”

Service

88/100
49 reviews

Friendly service and great reception.

“Staff is phenomenal” “Staff was wonderful so quick” “Exceptional friendly staff”

Bar

65/100
5 reviews

Standard bar.

“Couch and cocktail oversized” “Complementary champagne” “Free hot chocolate”

Room

65/100
54 reviews

Small, but acceptable, rooms. Rooms are clean with excellent beds and great bathrooms.

“Hotel room and staff were excellent” “Really loud and strange a/c unit” “Defective blow dryer”

WiFi

64/100
5 reviews

Regular internet service.

“Free internet access” “Internet is really bad” “Free WIFI in the hotel”

Comfort

59/100
35 reviews

Small rooms with great beds and not so loud.

“AC did not work” “Unusually tiny wardrobe” “Hotel was quiet and peaceful”

Amenities

49/100
12 reviews

Poor buildings and an uninspiring entrance area.

“Old office building” “Noisy lift” “Absence of social areas”

Ranked top 13% by business travelers, with a score of 84

Good to know

  • Clean hotel facilities

    “Contemporary and clean environment” “Hotel was spotless”

  • Modern Hotel

    “Interior of the hotel is definitely modern” “Contemporary and clean environment”

  • Comfortable beds

    “New and very comfy beds” “Bed was amazing”

  • Great room

    “Hotel room and staff were excellent” “Beautifully designed rooms”

Review highlights

Location

98/100
24 reviews

Great location with excellent sightseeing.

“Location was superb” “Superb location” “Location was fabulous”

Cleanliness

96/100
13 reviews

Clean hotel facilities. Clean rooms.

“Contemporary and clean environment” “Rooms impeccable” “Room itself was immaculate”

Service

89/100
30 reviews

Friendly service.

“Staff is phenomenal” “Staff was wonderful so quick” “Exceptional friendly staff”

Room

72/100
45 reviews

Decent, clean rooms with great beds and nice bathrooms.

“Hotel room and staff were excellent” “Beautifully designed rooms” “Bed was amazing”

Comfort

65/100
21 reviews

Room size and comfort are OK, but beds are great.

“AC did not work” “Unusually tiny wardrobe” “Hotel was quiet and peaceful”

WiFi

65/100
4 reviews

Regular internet service.

“Internet for charge” “Good internet connection” “Free wifi”

Amenities

53/100
9 reviews

Average hotel building.

“27th floor and it was very quiet” “Old office building” “Elevator which was really noisy”

Ranked top 17% by solo travelers, with a score of 84

Good to know

  • Poorly-maintained rooms

    “AC did not work” “Refrigerator did not work”

  • Free internet

    “Free wireless” “Free Wi-Fi”

  • Bad breakfast

    “Avoid Breakfast in the motel” “Poor breakfast”

  • Modern Hotel

    “Interior of the hotel is definitely modern” “Contemporary and clean environment”

Review highlights

Location

98/100
31 reviews

Great location with excellent sightseeing.

“Location was superb” “Superb location” “Location was fabulous”

Cleanliness

94/100
8 reviews

Clean rooms.

“Contemporary and clean environment” “Rooms impeccable” “Room itself was immaculate”

Service

91/100
38 reviews

Friendly service and great reception.

“Staff is phenomenal” “Staff was wonderful so quick” “Exceptional friendly staff”

Bar

67/100
6 reviews

Standard bar.

“Couch and cocktail oversized” “Complementary champagne” “Complimentary coffee”

Room

67/100
46 reviews

Cramped and badly-maintained rooms. Rooms are clean with excellent beds and great bathrooms.

“Hotel room and staff were excellent” “AC unit was a little loud” “Defective blow dryer”

Comfort

63/100
32 reviews

Small rooms with great beds and not so loud.

“AC did not work” “Really loud and strange a/c unit” “Unusually tiny wardrobe”

WiFi

60/100
9 reviews

WiFi is good value.

“Free Wi-Fi” “Internet for charge” “Internet did not work”

Amenities

48/100
9 reviews

Poor buildings and an uninspiring entrance area.

“Old office building” “Noisy lift” “Absence of social areas”

Breakfast

42/100
6 reviews

Bad breakfast.

“Avoid Breakfast in the motel” “Poor breakfast” “Breakfast expensive”

Good to know

  • Comfortable beds

    “New and very comfy beds” “Bed was amazing”

  • Small rooms

    “Unusually tiny wardrobe” “Tiny closet”

  • Friendly service

    “Front Desk staff apologized” “Exceptional friendly staff”

Review highlights

Location

98/100
6 reviews

Great location.

“Location was superb” “Superb location” “Location was fabulous”

Service

89/100
6 reviews

Friendly service.

“Staff is phenomenal” “Staff was wonderful so quick” “Exceptional friendly staff”

Room

71/100
17 reviews

Excellent rooms with wonderful beds. Small rooms.

“Hotel room and staff were excellent” “Beautifully designed rooms” “Bed was amazing”

Comfort

63/100
11 reviews

Small, decently comfortable rooms with excellent beds.

“AC did not work” “Unusually tiny wardrobe” “Hotel was quiet and peaceful”

Ranked top 17% by couples, with a score of 87

Good to know

  • Great room

    “Hotel room and staff were excellent” “Beautifully designed rooms”

Review highlights

Room

71/100
7 reviews

Great room.

“Hotel room and staff were excellent” “Beautifully designed rooms” “Bed was amazing”

Comfort

64/100
6 reviews

Comfortable.

“AC did not work” “Unusually tiny wardrobe” “Hotel was quiet and peaceful”

Good to know

  • Friendly service

    “Front Desk staff apologized” “Exceptional friendly staff”

Review highlights

Location

98/100
21 reviews

Great location.

“Location was superb” “Superb location” “Location was fabulous”

Service

89/100
11 reviews

Friendly service.

“Staff is phenomenal” “Staff was wonderful so quick” “Exceptional friendly staff”

Room

73/100
19 reviews

Great, reasonably-sized rooms.

“Hotel room and staff were excellent” “Beautifully designed rooms” “Bed was amazing”

Comfort

67/100
8 reviews

Somewhat comfortable and acceptably sized rooms.

“AC did not work” “Unusually tiny wardrobe” “Double bed is very small and uncomfortable”

Ranked top 6% by couples, with a score of 87

Good to know

  • Great room

    “Hotel room and staff were excellent” “Beautifully designed rooms”

  • Fantastic service

    “Staff is phenomenal” “Staff was wonderful so quick”

  • Great location

    “Location was superb” “Superb location”

Review highlights

Location

98/100
16 reviews

Great location.

“Location was superb” “Superb location” “Location was fabulous”

Service

90/100
7 reviews

Fantastic service.

“Staff is phenomenal” “Staff was wonderful so quick” “Exceptional friendly staff”

Room

73/100
12 reviews

Great, reasonably-sized rooms.

“Hotel room and staff were excellent” “Beautifully designed rooms” “Bed was amazing”

Comfort

67/100
7 reviews

Somewhat comfortable and acceptably sized rooms.

“AC did not work” “AC unit was a little loud” “Unusually tiny wardrobe”

Review highlights

Location

98/100
4 reviews

Great location.

“Location was superb” “Superb location” “Location was fabulous”

Service

91/100
5 reviews

Fantastic service.

“Staff is phenomenal” “Staff was wonderful so quick” “Exceptional friendly staff”

Room

74/100
5 reviews

Great room.

“Hotel room and staff were excellent” “Beautifully designed rooms” “Bed was amazing”

Ranked top 9% by couples, with a score of 87

Good to know

  • Great room

    “Hotel room and staff were excellent” “Beautifully designed rooms”

Review highlights

Room

73/100
3 reviews

Great room.

“Hotel room and staff were excellent” “Beautifully designed rooms” “Bed was amazing”

Good to know

  • New rooms

    “Cozy Modern Rooms” “Modern bathrooms”

  • Bad furniture

    “Unusually tiny wardrobe” “Tiny closet”

  • Affordable beverage prices

    “Complementary champagne” “Free hot chocolate”

  • Impressive bathroom

    “Bathroom was amazing” “We loved the modern bathroom”

Review highlights

Location

98/100
70 reviews

Great location with good access by car. Near to downtown with good options for sightseeing.

“Location was superb” “Superb location” “Location was fabulous”

Cleanliness

96/100
31 reviews

Clean hotel facilities. Clean rooms.

“Contemporary and clean environment” “Rooms impeccable” “Room itself was immaculate”

Service

91/100
67 reviews

Service is professional and friendly.

“Staff is phenomenal” “Staff was wonderful so quick” “Exceptional friendly staff”

Room

74/100
77 reviews

Clean, new rooms with great beds and huge bathrooms. Room is decently sized but badly kept up, with poor furnishings.

“Hotel room and staff were excellent” “Beautifully designed rooms” “Bed was amazing”

WiFi

68/100
13 reviews

WiFi is good value.

“Free Wi-Fi” “Slow wifi” “Wifi was free and worked well”

Comfort

67/100
51 reviews

Rooms are of average size, not too noisy, and comfortable enough. Comfortable beds and spacious bathrooms.

“AC did not work” “Unusually tiny wardrobe” “Hotel was quiet and peaceful”

Amenities

55/100
16 reviews

Average hotel building.

“Modern decoration” “27th floor and it was very quiet” “Old office building”

Breakfast

41/100
10 reviews

Bad breakfast.

“Avoid Breakfast in the motel” “Poor breakfast” “Breakfast expensive”

Ranked top 6% by couples, with a score of 86

Good to know

  • New rooms

    “Cozy Modern Rooms” “Modern bathrooms”

  • Quite clean

    “Contemporary and clean environment” “Rooms impeccable”

  • Bad breakfast

    “Avoid Breakfast in the motel” “Poor breakfast”

  • Clean rooms

    “Rooms impeccable” “Clean comfortable bed”

Review highlights

Cleanliness

96/100
13 reviews

Clean rooms.

“Contemporary and clean environment” “Rooms impeccable” “Room itself was immaculate”

Location

96/100
26 reviews

Great location.

“Location was superb” “Superb location” “Location was fabulous”

Service

89/100
27 reviews

Friendly service and great reception.

“Staff is phenomenal” “Staff was wonderful so quick” “Exceptional friendly staff”

Room

75/100
26 reviews

Clean, new rooms with great beds and huge bathrooms. Reasonably sized rooms but poor furniture.

“Hotel room and staff were excellent” “Beautifully designed rooms” “Bed was amazing”

Comfort

69/100
20 reviews

Rooms are of average size, not too noisy, and comfortable enough. Comfortable beds and spacious bathrooms.

“AC did not work” “Really loud and strange a/c unit” “Unusually tiny wardrobe”

Amenities

52/100
5 reviews

Hotel buildings are unacceptable but amenities are OK.

“Interior of the hotel is definitely modern” “Contemporary and clean environment” “27th floor and it was very quiet”

Breakfast

39/100
5 reviews

Bad breakfast.

“Avoid Breakfast in the motel” “Poor breakfast” “Breakfast expensive”

Good to know

  • Spacious bathroom

    “Spacious shower” “Bathroom is a great size”

  • Free internet

    “Free wireless” “Free Wi-Fi”

  • Comfortable beds

    “New and very comfy beds” “Bed was amazing”

  • Impressive bathroom

    “Bathroom was amazing” “We loved the modern bathroom”

Review highlights

Location

97/100
41 reviews

Great location with excellent sightseeing.

“Location was superb” “Superb location” “Location was fabulous”

Cleanliness

96/100
10 reviews

Clean rooms.

“Contemporary and clean environment” “Rooms impeccable” “Room itself was immaculate”

Service

91/100
41 reviews

Professional and warm service and acceptable housekeeping.

“Staff is phenomenal” “Staff was wonderful so quick” “Exceptional friendly staff”

Room

76/100
46 reviews

Tidy rooms with great beds and spacious bathrooms. Average sized rooms.

“Hotel room and staff were excellent” “Beautifully designed rooms” “Bed was amazing”

Comfort

70/100
33 reviews

Very comfortable with excellent beds and big bathrooms. Average noise and size.

“Hotel was quiet and peaceful” “Rooms were so spacious and luxurious” “New and very comfy beds”

WiFi

65/100
13 reviews

WiFi is good value.

“Free of charge internet in the rooms” “Decent wifi” “Wifi was free and worked well”

Amenities

48/100
7 reviews

Poor hotel buildings.

“Old office building” “Noisy lift” “Absence of social areas”

Ranked top 3% by couples, with a score of 88

Good to know

  • Great room

    “Hotel room and staff were excellent” “Beautifully designed rooms”

  • Fantastic service

    “Staff is phenomenal” “Staff was wonderful so quick”

  • Great location

    “Location was superb” “Superb location”

  • Friendly service

    “Front Desk staff apologized” “Exceptional friendly staff”

Review highlights

Location

98/100
20 reviews

Great location.

“Location was superb” “Superb location” “Location was fabulous”

Service

91/100
21 reviews

Service is friendly, but so-so housekeeping.

“Staff is phenomenal” “Staff was wonderful so quick” “Exceptional friendly staff”

Room

76/100
26 reviews

Excellent rooms with wonderful beds. Large bathrooms and large enough rooms.

“Hotel room and staff were excellent” “Beautifully designed rooms” “Bed was amazing”

Comfort

71/100
20 reviews

Very comfortable with excellent beds and big bathrooms. Average noise and size.

“Hotel was quiet and peaceful” “Rooms were so spacious and luxurious” “New and very comfy beds”

WiFi

67/100
8 reviews

Regular internet service.

“Free wireless” “Tablet Recomended” “Wifi was free and worked well”

Good to know

  • Impressive bathroom

    “Bathroom was amazing” “We loved the modern bathroom”

  • Comfortable beds

    “New and very comfy beds” “Bed was amazing”

  • Friendly service

    “Front Desk staff apologized” “Exceptional friendly staff”

Review highlights

Location

98/100
15 reviews

Great location.

“Location was superb” “Superb location” “Location was fabulous”

Cleanliness

96/100
5 reviews

Quite clean.

“Contemporary and clean environment” “Rooms impeccable” “Room itself was immaculate”

Service

88/100
22 reviews

Friendly service.

“Staff is phenomenal” “Staff was wonderful so quick” “Exceptional friendly staff”

Room

76/100
22 reviews

Excellent rooms with wonderful beds. Impressive bathroom.

“Hotel room and staff were excellent” “Beautifully designed rooms” “Bed was amazing”

Comfort

70/100
13 reviews

Comfortable rooms and beds.

“Hotel was quiet and peaceful” “Rooms were so spacious and luxurious” “New and very comfy beds”

Good to know

  • Small rooms

    “Unusually tiny wardrobe” “Tiny closet”

Review highlights

Room

66/100
6 reviews

Small, but acceptable, rooms.

“Hotel room and staff were excellent” “Really loud and strange a/c unit” “Defective blow dryer”

Comfort

60/100
6 reviews

Tiny, somewhat comfortable rooms.

“AC did not work” “Unusually tiny wardrobe” “Double bed is very small and uncomfortable”

Good to know

  • Small rooms

    “Unusually tiny wardrobe” “Tiny closet”

Review highlights

Location

98/100
9 reviews

Great location.

“Location was superb” “Superb location” “Location was fabulous”

Value

66/100
7 reviews

Fairly good value for money.

“Complementary champagne” “Paying for ambiance” “Charge us for a phone call”

Room

65/100
8 reviews

Small, but acceptable, rooms.

“Hotel room and staff were excellent” “Really loud and strange a/c unit” “Defective blow dryer”

Comfort

59/100
4 reviews

Tiny, somewhat comfortable rooms.

“AC did not work” “Unusually tiny wardrobe” “Double bed is very small and uncomfortable”

Good to know

  • New rooms

    “Cozy Modern Rooms” “Modern bathrooms”

  • Clean bathroom

    “Clean towels” “Bathroom was clean”

  • Modern Hotel

    “Interior of the hotel is definitely modern” “Contemporary and clean environment”

  • Impressive bathroom

    “Bathroom was amazing” “We loved the modern bathroom”

Review highlights

Location

97/100
14 reviews

Great location.

“Location was superb” “Superb location” “Location was fabulous”

Cleanliness

96/100
8 reviews

Clean rooms and bathrooms.

“Contemporary and clean environment” “Rooms impeccable” “Room itself was immaculate”

Service

91/100
13 reviews

Friendly service.

“Staff is phenomenal” “Staff was wonderful so quick” “Exceptional friendly staff”

Vibe

81/100
11 reviews

Awesome vibe. Modern Hotel.

“Made my stay very relaxing and enjoyable” “Contemporary and clean environment” “Only one functioning elevator”

Room

71/100
20 reviews

Tidy and modern rooms and bathrooms. Average sized rooms.

“Hotel room and staff were excellent” “Beautifully designed rooms” “Bed was amazing”

Amenities

53/100
4 reviews

Average hotel building.

“Modern decoration” “27th floor and it was very quiet” “Old office building”

Good to know

  • Free internet

    “Free wireless” “Free Wi-Fi”

  • Bad furniture

    “Unusually tiny wardrobe” “Tiny closet”

  • Comfortable beds

    “New and very comfy beds” “Bed was amazing”

  • Small rooms

    “Unusually tiny wardrobe” “Tiny closet”

Review highlights

Location

98/100
47 reviews

Great location with excellent sightseeing.

“Location was superb” “Superb location” “Location was fabulous”

Cleanliness

92/100
6 reviews

Clean rooms.

“Contemporary and clean environment” “Rooms impeccable” “Room itself was immaculate”

Service

89/100
39 reviews

Service is professional and friendly.

“Staff is phenomenal” “Staff was wonderful so quick” “Exceptional friendly staff”

Value

71/100
17 reviews

Best value for money. Free internet.

“Complementary champagne” “Amazing price” “Free wifi in the lounge”

WiFi

66/100
9 reviews

WiFi is good value.

“Internet for charge” “Free WIFI in the hotel” “Decent wifi”

Room

65/100
52 reviews

Decent rooms overall, yet small with bad furniture. Rooms are clean with excellent beds and great bathrooms.

“Hotel room and staff were excellent” “Toilet didn't flush” “Broken tiles”

Comfort

62/100
33 reviews

Small, decently comfortable rooms with excellent beds.

“AC did not work” “AC unit was a little loud” “Unusually tiny wardrobe”

Amenities

52/100
7 reviews

Hotel buildings are unacceptable but amenities are OK.

“Interior of the hotel is definitely modern” “Modern decoration” “Contemporary and clean environment”

Breakfast

38/100
8 reviews

Bad breakfast.

“Avoid Breakfast in the motel” “Poor breakfast” “Breakfast expensive”

Ranked top 17% by couples, with a score of 85

Good to know

  • Friendly service

    “Front Desk staff apologized” “Exceptional friendly staff”

  • Comfortable beds

    “New and very comfy beds” “Bed was amazing”

  • Best value for money

    “Complementary champagne” “Amazing price”

  • Great location

    “Location was superb” “Superb location”

Review highlights

Location

98/100
15 reviews

Great location.

“Location was superb” “Superb location” “Location was fabulous”

Service

87/100
15 reviews

Friendly service.

“Staff is phenomenal” “Staff was wonderful so quick” “Exceptional friendly staff”

Value

70/100
7 reviews

Best value for money.

“Complementary champagne” “Amazing price” “Free wifi in the lounge”

WiFi

63/100
5 reviews

Regular internet service.

“Gorgeous computer” “Free wireless” “Free internet access”

Room

62/100
24 reviews

Rooms are fine if small, but very quiet.

“Hotel room and staff were excellent” “Defective blow dryer” “Broken tiles”

Comfort

60/100
15 reviews

Small, decently comfortable rooms with excellent beds.

“AC did not work” “Really loud and strange a/c unit” “Unusually tiny wardrobe”

Ranked top 31% by families, with a score of 85

Good to know

  • Fantastic service

    “Staff is phenomenal” “Staff was wonderful so quick”

  • Great location

    “Location was superb” “Superb location”

Review highlights

Location

98/100
6 reviews

Great location.

“Location was superb” “Superb location” “Location was fabulous”

Service

90/100
10 reviews

Fantastic service.

“Staff is phenomenal” “Staff was wonderful so quick” “Exceptional friendly staff”

Room

68/100
9 reviews

Small, but acceptable, rooms.

“Hotel room and staff were excellent” “Defective blow dryer” “Broken tiles”

Comfort

63/100
7 reviews

Tiny, somewhat comfortable rooms.

“AC did not work” “Unusually tiny wardrobe” “Double bed is very small and uncomfortable”

Review highlights

Location

98/100
5 reviews

Great location.

“Location was superb” “Superb location” “Location was fabulous”

Room

68/100
5 reviews

Room is all right.

“Hotel room and staff were excellent” “Toilet didn't flush” “Broken tiles”

Comfort

63/100
4 reviews

Comfortable.

“AC did not work” “Really loud and strange a/c unit” “Unusually tiny wardrobe”

Review Semantics by TrustYou

Customer Reviews of Cassa Hotel 45th Street

4.5 out of 5. Based on 1482 guest reviews , Very Good

Property Description

Offering a boutique hotel experience of sophisticated style, Cassa Hotel and Residences is rich in texture, contemporary in design, yet warm and inviting. Sited within a prime location on 45th Street in Midtown Manhattan, near the bustle of Times Square, world class shopping experiences of Fifth and Madison Avenues, and the bright lights of New York's Theatre District, the property features 165 elegantly designed rooms. Whether traveling for business or pleasure, you'll be wrapped in total comfort and luxury. The location and unassuming service make it the perfect choice for short-term or extended stays.

Details / Other Expenses

Check In: 3:00 PM
Check Out: 12:00
Year of Last Renovation: 2010
Floors: 27
Rooms: 165
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 165
Handicap Rooms: 8
Suites: 11
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 1
Meeting Space: 300 sq. feet
Dist. to Food/Bars: 0.3 Mi
Dist. to 24hr Restaurant: 0.3 Mi
Dist. to Nearest Gym: On-site
Lounge/Bar Hours: 5pm-11pm
Policies / Expenses
Cancellation:
Standard policy is 3 PM day prior to arrival. Group policies based on contract.
Nightly Parking: $60
Total Taxes: 14.75%
Total Misc Fees: $3.50 USD
(mandatory resort fees/taxes)
State Tax: 8.88%
Occupancy Tax: 3.50 Per Night
City Tax: 5.88%

Amenities / Features


Pet Friendly? Yes! Pets are allowed.
Pets 25 lbs and under allowed. $50 daily charge


  • Air conditioning
  • Alarm clock
  • Baggage storage facilities
  • Central location
  • Complimentary newspaper
  • Concierge service
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Dinner available
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Fax available
  • Hairdryer available
  • Internet - wireless
  • Internet - ethernet
  • Internet is Complimentary
  • Ironing facilities
  • Laundry valet service
  • Licensed bar
  • Non-smoking rooms
  • 24 hours opened
  • Pets allowed
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Refrigerator
  • Restaurant
  • Safe in rooms
  • Self controlled heating/cooling system
  • Shower
  • Telephone
  • Telephone in all rooms
  • Television
  • TV - Free Cable
  • TV - Free HBO
  • TV - Free Showtime
  • Voicemail

Airport & Shuttle Information

Laguardia Airport (LGA) - 8-11mi by car, about 21min - taxi is approx. $35 John F Kennedy Airport (JFK) - 16-18mi by car, about 32min - taxi is approx. $50 Newark Airport, NJ (EWR) - 15-17mi by car, about 30min - taxi approx. $80, due to different state

Local Shuttle Info: Nearest Shuttle is the New York Airporter that drops of and picks up at Bryant Park or Grand Central. Approvimately $12-$15 per person depending on which of the 3 airports.

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

An Enhanced Continental is available for $25 per person inclusive of tax and service.

Previously known as:
Cassa Hotel & Residences

Group and Meeting Promotions at Cassa Hotel 45th Street

Below are the "hot dates" for Cassa Hotel 45th Street. These are typically special promotions for groups and meetings during slower times of the year for the property.

Jan 04, 2016 - Feb 29, 2016
RATES STARTING AT $179 JAN 4 - FEBRUARY 29, 2016. BOOK BY OCT 31 AND RECEIVE THE FOLLOWING CONCESSIONS: UPGRADED, HIGH SPEED WI-FI, ONE UPGRADE PER 10 ROOMS BOOKED, AND A COMPLIMENTARY BOTTLE OF WATER.
Posted on 23-Sep-2015

Restrictions may apply and these offers may change at any time.

Seasonality of Hotel Rates at Cassa Hotel 45th Street

Rate fluctuations of Cassa Hotel 45th Street

The chart above shows seasonality of prices for both group/meeting prices and the best individual traveler rates we could find at the time the group/meeting bid was submitted. The most competitive group/meeting discount shown is 42.1% in June 2016 and the highest average individual rate is $459 in the month of September 2014. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Cassa Hotel 45th Street in a month when rates are lower.

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