THE JAMES ROYAL PALM MIAMI SOUTH BEACH

1545 Collins Ave., Miami Beach, FL 33139 United States (USA)
View Map Reservations: 1-800-230-4134
4.5 Star Beach Hotel in Miami-Dade County
25.78826-80.1303
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Very Good
4.0/ 5

Based on 2151 guest reviews

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  • Our hotel comes with an outdoor pool
  • Fitness center on property
  • Hotel has 393 rooms
  • Hotel has 17 floors
  • Hotel has 159 suites
  • Check out time: 2:00 PM
  • Group booking rating of 10.0/10
  • Hotel has 11 meeting rooms

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Room Types

Check RatesApartment 1 King Bed
Non-Smoking
Check RatesBed Breakfast and Sobe Apt Suite with City View Living Area Comp WiFi King Bed Floor To Ceiling Wind
Non-Smoking
Check RatesBed Breakfast and Sobe City View Comp WiFi 2 Double Beds Floor To Ceiling Windows Spacious Bathroom
Non-Smoking
Check RatesBed Breakfast and Sobe City View Comp WiFi King Bed Floor To Ceiling Windows 450 Sq Ft
Non-Smoking
Check RatesBed Breakfast and Sobe City View Comp WiFi King Bed Floor To Ceiling Windows Spacious Bathroom 375 S
Non-Smoking
Check RatesBed Breakfast and Sobe Ocean Front View Comp WiFi King Bed Floor To Ceiling Windows Spacious Bathroo
Non-Smoking
Check RatesBed Breakfast and Sobe Ocean View Comp WiFi 2 Double Beds Floor To Ceiling Windows Spacious Bathroom
Non-Smoking
Check RatesBed Breakfast and Sobe Ocean View Comp WiFi King Bed Floor To Ceiling Windows 450 Sq Ft
Non-Smoking
Check RatesBed Breakfast and Sobe Ocean View Comp WiFi King Bed Floor To Ceiling Windows Spacious Bathroom 375
Non-Smoking
Check RatesBed Breakfast and Sobe Poolside Courtyard View Comp WiFi King Bed Floor To Ceiling Windows 450 Sq Ft
Non-Smoking
Check RatesDeluxe Double Room (Guestroom)
Non-Smoking
Check RatesDeluxe Room 1 King Bed (Guestroom)
Non-Smoking
Check RatesDeluxe Room 1 King Bed Ocean View
Non-Smoking
Check RatesFlexible Rate Apt Suite with City View Living Area Comp WiFi King Bed Floor To Ceiling Windows 575 S
Non-Smoking
Check RatesFlexible Rate City View Comp WiFi 2 Double Beds Floor To Ceiling Windows Spacious Bathroom 375 Sq Ft
Non-Smoking
Check RatesFlexible Rate City View Comp WiFi King Bed Floor To Ceiling Windows 450 Sq Ft
Non-Smoking
Check RatesFlexible Rate City View Comp WiFi King Bed Floor To Ceiling Windows Spacious Bathroom 375 Sq Ft
Non-Smoking
Check RatesFlexible Rate Ocean Front View Comp WiFi King Bed Floor To Ceiling Windows Spacious Bathroom 375 Sq
Non-Smoking
Check RatesFlexible Rate Ocean View Comp WiFi 2 Double Beds Floor To Ceiling Windows Spacious Bathroom 375 Sq F
Non-Smoking
Check RatesFlexible Rate Ocean View Comp WiFi King Bed Floor To Ceiling Windows 450 Sq Ft
Non-Smoking
Check RatesFlexible Rate Ocean View Comp WiFi King Bed Floor To Ceiling Windows Spacious Bathroom 375 Sq Ft
Non-Smoking
Check RatesFlexible Rate Poolside Courtyard View Comp WiFi King Bed Floor To Ceiling Windows 450 Sq Ft
Non-Smoking
Check RatesLil James Family Adventurer Apt Suite with City View Living Area Comp WiFi King Bed Floor To Ceiling
Non-Smoking
Check RatesLil James Family Adventurer City View Comp WiFi 2 Double Beds Floor To Ceiling Windows Spacious Bath
Non-Smoking
Check RatesLil James Family Adventurer City View Comp WiFi King Bed Floor To Ceiling Windows 450 Sq Ft
Non-Smoking
Check RatesLil James Family Adventurer City View Comp WiFi King Bed Floor To Ceiling Windows Spacious Bathroom
Non-Smoking
Check RatesLil James Family Adventurer Ocean Front View Comp WiFi King Bed Floor To Ceiling Windows Spacious Ba
Non-Smoking
Check RatesLil James Family Adventurer Ocean View Comp WiFi 2 Double Beds Floor To Ceiling Windows Spacious Bat
Non-Smoking
Check RatesLil James Family Adventurer Ocean View Comp WiFi King Bed Floor To Ceiling Windows 450 Sq Ft
Non-Smoking
Check RatesLil James Family Adventurer Ocean View Comp WiFi King Bed Floor To Ceiling Windows Spacious Bathroom
Non-Smoking
Check RatesLil James Family Adventurer Poolside Courtyard View Comp WiFi King Bed Floor To Ceiling Windows 450
Non-Smoking
Check RatesOceanfront King Guestroom
Non-Smoking
Check RatesRate Apt Suite with City View Living Area Comp WiFi King Bed Floor To Ceiling Windows 575 Sq Ft
Non-Smoking
Check RatesRate City View Comp WiFi 2 Double Beds Floor To Ceiling Windows Spacious Bathroom 375 Sq Ft
Non-Smoking
Check RatesRate City View Comp WiFi King Bed Floor To Ceiling Windows 450 Sq Ft
Non-Smoking
Check RatesRate City View Comp WiFi King Bed Floor To Ceiling Windows Spacious Bathroom 375 Sq Ft
Non-Smoking
Check RatesRate Ocean Front View Comp WiFi King Bed Floor To Ceiling Windows Spacious Bathroom 375 Sq Ft
Non-Smoking
Check RatesRate Ocean View Comp WiFi 2 Double Beds Floor To Ceiling Windows Spacious Bathroom 375 Sq Ft
Non-Smoking
Check RatesRate Ocean View Comp WiFi King Bed Floor To Ceiling Windows 450 Sq Ft
Non-Smoking
Check RatesRate Ocean View Comp WiFi King Bed Floor To Ceiling Windows Spacious Bathroom 375 Sq Ft
Non-Smoking
Check RatesRate Poolside Courtyard View Comp WiFi King Bed Floor To Ceiling Windows 450 Sq Ft
Non-Smoking
Check RatesStudio Suite 1 King Bed
Non-Smoking
Check RatesStudio Suite 1 King Bed Courtyard View
Non-Smoking
Check RatesStudio Suite 1 King Bed Ocean View
Non-Smoking

Local Attractions

Located on South Beach. 1 block from Lincoln Road. 1 block from Ocean Drive. 1 block from Washington Avenue. 5 blocks from Miami Beach Convention Center.

Summary of Verified Reviews

Summary of 3,469 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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75
Good

Good luxury hotel. Close to Lincoln Road Mall. Located near shopping areas and the beach. Great hotel grounds with beach nearby. Fantastic service. Popular among families.

“Nice 5star hotels” “Close to attractions”

Good Overall Ranking Top 43% in city
Excellent Luxury Hotel Top 4% in city
Great Boutique Hotel Top 12% in city
Best Sightseeing In City

Good to know

  • Beach nearby

    “We loved the proximity to the beach” “Close to beach and nightlife”

  • Poor bathroom

    “Loose tiles” “Clogged shower drain”

  • Friendly service

    “Director of Security apologized” “Staff were genuinely friendly and efficient”

  • Dirty room

    “Mini bar items were so dust” “A cockroach by the closet”

Review highlights

Location

92/100
940 reviews

Great location. Nearby to the city center and beach with excellent sightseeing. Accessible by car, but parking is awful and costly. Area has decent excursions, and good shopping, restaurant, and bars.

“Hotels location and amenities are priceless” “We loved the proximity to the beach” “Location was amazing”

Beach

90/100
431 reviews

Beautiful beach. Beach is dirty.

“We loved the proximity to the beach” “Service at the beach was top notch” “Great view of South Beach”

Service

71/100
1111 reviews

Friendly but only somewhat professional service with okay reception and bad housekeeping. Great service at restaurant and pool, and excellent bar tenders. Room service is poor. Disorganized booking process. Hotel security is ok.

“Staff is phenomenal” “Wonderful beach service” “Amazing bartenders and front desk clerks”

Wellness

69/100
56 reviews

Average wellness and fitness area.

“Fast gym” “Spa which was amazing” “Hotel has a pool and a spa”

Pool

65/100
351 reviews

Pool areas are dirty, but pools are reasonable.

“Swimming pool area was small” “Pool water was dirty” “Great bar by the pool”

Room

49/100
1049 reviews

Rooms are dirty and neglected with bad minibars. Excellent views from decently sized rooms with okay beds. Bathrooms are large but dirty. Substandard furniture, A/C, TV's and kitchenettes.

“Mini bar items were so dust” “A cockroach by the closet” “Chair cushions vile”

Cleanliness

45/100
344 reviews

Bathrooms and rooms are untidy. Moderately clean hotel facilities. Dirty in the dining and pool areas.

“Tiny coffee pot was so dirty” “Hotel rooms being dirty” “Floors were dirty and stained”

Breakfast

45/100
132 reviews

Overpriced, subpar breakfast.

“Hotel breakfast is pricey and not great” “No Omlette station” “Poor breakfast”

WiFi

38/100
59 reviews

Bad internet service.

“Internet did not work” “Wi-FI horrible” “Wireless had issues”

Value

35/100
434 reviews

Poor value for money. Bar and restaurant are expensive. Expensive breakfast.

“Hotel breakfast is pricey and not great” “High charges for valet parking” “So-called resort fee”

Ranked top 38% by couples, with a score of 76

Good to know

  • Unpleasant entrance area

    “Hallway locked” “Broken elevator”

  • Beautiful architecture

    “Decor is chic and classy” “Amazing decoration”

  • Luxurious Hotel

    “Five star experience” “Deluxe ocean view”

  • Expensive restaurant

    “Food is very expensive” “Food and drink is expensive”

Review highlights

Location

93/100
249 reviews

Great location. Great nearby restaurants, bars, and shopping right by beach. Expensive, terrible parking.

“Hotels location and amenities are priceless” “We loved the proximity to the beach” “Location was amazing”

Beach

89/100
106 reviews

Beautiful beach.

“We loved the proximity to the beach” “Service at the beach was top notch” “Great view of South Beach”

Service

69/100
258 reviews

Average professionalism from bad housekeeping staff and mediocre reception. Good and friendly pool/beach service. Room service is poor.

“Rude lady at front desk” “Horrible customer service from the front desk” “Wonderful beach service”

Wellness

62/100
11 reviews

Average wellness and fitness area.

“Spa excellent” “Fast gym” “Hotel has a pool and a spa”

Pool

60/100
78 reviews

Ordinary pool.

“Pool chairs filthy” “Pool amazing” “Pool area and bar are excellent”

Breakfast

47/100
41 reviews

Overpriced, subpar breakfast.

“Hotel breakfast is pricey and not great” “No Omlette station” “Poor breakfast”

Room

46/100
264 reviews

Neglected, dirty rooms. Okay-sized rooms with good views. Bathrooms are large but dirty. Substandard furniture, beds and balcony.

“Mini bar items were so dust” “A cockroach by the closet” “Chair cushions vile”

Cleanliness

41/100
75 reviews

Bathrooms and rooms are untidy.

“Tiny coffee pot was so dirty” “Hotel rooms being dirty” “Floors were dirty and stained”

WiFi

36/100
19 reviews

Bad internet service.

“Internet did not work” “Wi-FI horrible” “Wireless had issues”

Value

35/100
119 reviews

Poor value for money. Expensive breakfast. Bar and restaurant are expensive.

“Hotel breakfast is pricey and not great” “High charges for valet parking” “So-called resort fee”

Ranked top 39% by families, with a score of 74

Good to know

  • Bad air conditioning

    “Huge noisy airconditioning” “Noisy air conditioner”

  • Dirty bathroom

    “Dirty towels” “Dirty towel”

  • Poor access to parking

    “Expensive valet parking” “High charges for valet parking”

  • Expensive parking

    “Far too high valet parking” “Expensive valet parking”

Review highlights

Beach

86/100
57 reviews

Beautiful beach.

“We loved the proximity to the beach” “Service at the beach was top notch” “Great view of South Beach”

Location

86/100
152 reviews

Great location. Expensive, terrible parking. Great shopping and the beach nearby.

“Hotels location and amenities are priceless” “We loved the proximity to the beach” “Location was amazing”

Wellness

73/100
8 reviews

Great wellness & sports facilities.

“Lovely spa” “Good gym” “Hotel has a pool and a spa”

Pool

62/100
52 reviews

Ordinary pool.

“Gym and pool aren't huge” “Pool area is small” “Pool water dirty”

Service

61/100
162 reviews

Average professionalism from bad housekeeping staff and mediocre reception. Good and friendly pool/beach service.

“Rude staff” “Rude lady at front desk” “Horrible customer service from the front desk”

Breakfast

46/100
27 reviews

Overpriced, subpar breakfast.

“Hotel breakfast is pricey and not great” “No Omlette station” “Poor breakfast”

Room

44/100
170 reviews

Rooms cramped, untidy, and badly-maintained. Uncomfortable beds and furniture, dirty bathrooms, and horrible A/C. Standard rooms with picturesque views.

“Mini bar items were so dust” “A cockroach by the closet” “Chair cushions vile”

Cleanliness

40/100
60 reviews

Bathrooms and rooms are untidy.

“Tiny coffee pot was so dirty” “Hotel rooms being dirty” “Floors were dirty and stained”

WiFi

39/100
13 reviews

Bad internet service.

“Internet did not work” “Wi-FI horrible” “Wireless had issues”

Comfort

37/100
71 reviews

Uncomfortable, cramped rooms, with poor beds. Terrible A/C and noisy rooms.

“Double beds are tiny” “Guest room was shockingly small” “Conditioning unit leaked”

Value

29/100
70 reviews

Poor value for money. Expensive breakfast. Expensive beverages.

“Hotel breakfast is pricey and not great” “High charges for valet parking” “So-called resort fee”

Ranked top 50% by solo travelers, with a score of 74

Good to know

  • Poorly-maintained rooms

    “Suites need updating” “Loose tiles”

  • Friendly atmosphere

    “This stay memorable and enjoyable” “Ambience was so relaxing”

  • Bad internet service

    “Internet did not work” “Wi-FI horrible”

  • Beautiful beach

    “We loved the proximity to the beach” “Service at the beach was top notch”

Review highlights

Beach

91/100
11 reviews

Beautiful beach.

“We loved the proximity to the beach” “Service at the beach was top notch” “Great view of South Beach”

Location

89/100
34 reviews

Excellent location close to the beach.

“Hotels location and amenities are priceless” “We loved the proximity to the beach” “Location was amazing”

Vibe

72/100
11 reviews

Awesome vibe. Friendly atmosphere.

“Beautifully designed building” “This stay memorable and enjoyable” “Modern boutique hotel”

Service

68/100
44 reviews

Friendly, more-or-less professional service, and so-so reception.

“Unfriendly staff” “Horrible customer service from the front desk” “Wonderful beach service”

Food

57/100
8 reviews

Food is all right.

“Bread, it was so hard and dry” “Sandwich was terrible” “Restaurant on the bottom floor is amazing”

Room

49/100
42 reviews

Filthy, run-down rooms and bathrooms. Okay-sized rooms with good views.

“Mini bar items were so dust” “A cockroach by the closet” “Chair cushions vile”

Breakfast

43/100
5 reviews

Bad breakfast.

“Hotel breakfast is pricey and not great” “No Omlette station” “Poor breakfast”

Cleanliness

42/100
9 reviews

Dirty room.

“Tiny coffee pot was so dirty” “Hotel rooms being dirty” “Floors were dirty and stained”

WiFi

41/100
7 reviews

Bad internet service.

“Internet did not work” “Wi-FI horrible” “Wireless had issues”

Value

37/100
16 reviews

Poor value for money.

“Hotel breakfast is pricey and not great” “High charges for valet parking” “So-called resort fee”

Ranked top 23% by business travelers, with a score of 76

Good to know

  • Friendly service

    “Director of Security apologized” “Staff were genuinely friendly and efficient”

  • Great location

    “Hotels location and amenities are priceless” “We loved the proximity to the beach”

  • Poor value for money

    “Hotel breakfast is pricey and not great” “High charges for valet parking”

  • Room is not nice

    “Mini bar items were so dust” “A cockroach by the closet”

Review highlights

Location

94/100
12 reviews

Great location.

“Hotels location and amenities are priceless” “We loved the proximity to the beach” “Location was amazing”

Food

68/100
3 reviews

Food is all right.

“Bread, it was so hard and dry” “Sandwich was terrible” “Restaurant on the bottom floor is amazing”

Service

68/100
10 reviews

Friendly, acceptably professional service.

“Unfriendly front desk” “Staff was horrible” “Wonderful beach service”

Room

48/100
12 reviews

Room is not nice.

“Mini bar items were so dust” “A cockroach by the closet” “Chair cushions vile”

Value

38/100
6 reviews

Poor value for money.

“Hotel breakfast is pricey and not great” “High charges for valet parking” “So-called resort fee”

Review highlights

Location

92/100
10 reviews

Great location.

“Hotels location and amenities are priceless” “We loved the proximity to the beach” “Location was amazing”

Beach

85/100
7 reviews

Beautiful beach.

“We loved the proximity to the beach” “Service at the beach was top notch” “Great view of South Beach”

Service

65/100
8 reviews

Service is adequate.

“Rude lady at front desk” “Staff was horrible” “Horrible customer service from the front desk”

Room

52/100
11 reviews

Room is all right.

“AC excellent” “Mini bar items were so dust” “A cockroach by the closet”

Value

32/100
6 reviews

Poor value for money.

“Hotel breakfast is pricey and not great” “High charges for valet parking” “So-called resort fee”

Ranked top 85% by couples, with a score of 73

Good to know

  • Great location

    “Hotels location and amenities are priceless” “We loved the proximity to the beach”

Review highlights

Location

93/100
5 reviews

Great location.

“Hotels location and amenities are priceless” “We loved the proximity to the beach” “Location was amazing”

Good to know

  • Bad air conditioning

    “Huge noisy airconditioning” “Noisy air conditioner”

  • Expensive breakfast

    “Hotel breakfast is pricey and not great” “Breakfast expensive”

  • Noisy

    “Huge noisy airconditioning” “West tower is noisy”

  • Dirty room

    “Mini bar items were so dust” “A cockroach by the closet”

Review highlights

Beach

90/100
21 reviews

Beautiful beach.

“We loved the proximity to the beach” “Service at the beach was top notch” “Great view of South Beach”

Location

89/100
49 reviews

Great location near the beach, but subpar parking.

“Hotels location and amenities are priceless” “We loved the proximity to the beach” “Location was amazing”

Service

70/100
48 reviews

Friendly but only somewhat professional service with okay reception and bad housekeeping.

“Staff is phenomenal” “Wonderful beach service” “Amazing bartenders and front desk clerks”

Pool

62/100
21 reviews

Ordinary pool.

“Pool water dirty” “Lovely pool area” “Pool and beach are great”

Room

45/100
58 reviews

Unmaintained, dirty rooms with poor A/C. Average beds.

“Mini bar items were so dust” “A cockroach by the closet” “Chair cushions vile”

Breakfast

42/100
15 reviews

Overpriced, subpar breakfast.

“Hotel breakfast is pricey and not great” “No Omlette station” “Poor breakfast”

Cleanliness

41/100
17 reviews

Dirty room.

“Tiny coffee pot was so dirty” “Hotel rooms being dirty” “Floors were dirty and stained”

Value

30/100
32 reviews

Poor value for money. Expensive breakfast.

“Hotel breakfast is pricey and not great” “High charges for valet parking” “So-called resort fee”

Ranked top 62% by families, with a score of 70

Good to know

  • Friendly service

    “Director of Security apologized” “Staff were genuinely friendly and efficient”

  • Poor housekeeping

    “The smell from the cleaning materials was pretty bad” “Housekeeping was not up to standard”

  • Fantastic service

    “Staff is phenomenal” “Wonderful beach service”

  • Beautiful beach

    “We loved the proximity to the beach” “Service at the beach was top notch”

Review highlights

Beach

91/100
7 reviews

Beautiful beach.

“We loved the proximity to the beach” “Service at the beach was top notch” “Great view of South Beach”

Location

90/100
10 reviews

Great location.

“Hotels location and amenities are priceless” “We loved the proximity to the beach” “Location was amazing”

Service

69/100
14 reviews

Lacking housekeeping, but decent, friendly service staff.

“Staff was so friendly and attentive” “Rude lady at front desk” “Horrible customer service from the front desk”

Food

63/100
5 reviews

Food is all right.

“Bread, it was so hard and dry” “Sandwich was terrible” “Restaurant on the bottom floor is amazing”

Pool

62/100
7 reviews

Ordinary pool.

“Gym and pool aren't huge” “Pool area is small” “Pool area could have been cleaner”

Room

51/100
14 reviews

Rooms are acceptable but filthy.

“Excellent blackout curtains” “AC excellent” “Mini bar items were so dust”

Breakfast

45/100
5 reviews

Bad breakfast.

“Hotel breakfast is pricey and not great” “No Omlette station” “Poor breakfast”

Cleanliness

42/100
6 reviews

Dirty room.

“Tiny coffee pot was so dirty” “Hotel rooms being dirty” “Floors were dirty and stained”

Comfort

41/100
7 reviews

Uncomfortable.

“Double beds are tiny” “Guest room was shockingly small” “Conditioning unit leaked”

Value

34/100
6 reviews

Poor value for money.

“Hotel breakfast is pricey and not great” “High charges for valet parking” “So-called resort fee”

Ranked top 64% by couples, with a score of 71

Good to know

  • Poor value for money

    “Hotel breakfast is pricey and not great” “High charges for valet parking”

  • Dirty room

    “Mini bar items were so dust” “A cockroach by the closet”

  • Room is not nice

    “Mini bar items were so dust” “A cockroach by the closet”

  • Dirty

    “Tiny coffee pot was so dirty” “Hotel rooms being dirty”

Review highlights

Location

91/100
8 reviews

Great location.

“Hotels location and amenities are priceless” “We loved the proximity to the beach” “Location was amazing”

Beach

88/100
6 reviews

Beautiful beach.

“We loved the proximity to the beach” “Service at the beach was top notch” “Great view of South Beach”

Service

69/100
8 reviews

Service is adequate.

“Unfriendly front desk” “Wonderful beach service” “Absolutely outstanding staff”

Pool

60/100
5 reviews

Ordinary pool.

“Gorgeous pool” “Gym and pool aren't huge” “Pool area could have been cleaner”

Comfort

44/100
6 reviews

Rooms are decent sized but not very comfortable.

“Double beds are tiny” “Guest room was shockingly small” “Conditioning unit leaked”

Room

43/100
14 reviews

Acceptably sized dirty rooms.

“Mini bar items were so dust” “A cockroach by the closet” “Chair cushions vile”

Breakfast

42/100
4 reviews

Bad breakfast.

“Hotel breakfast is pricey and not great” “No Omlette station” “Poor breakfast”

Cleanliness

39/100
4 reviews

Dirty room.

“Tiny coffee pot was so dirty” “Hotel rooms being dirty” “Floors were dirty and stained”

Value

31/100
8 reviews

Poor value for money.

“Hotel breakfast is pricey and not great” “High charges for valet parking” “So-called resort fee”

Good to know

  • Unprofessional service

    “Delayed for 2 days” “Pool service was slow”

  • Beach nearby

    “We loved the proximity to the beach” “Close to beach and nightlife”

  • Small rooms

    “Washroom was small” “Double beds are tiny”

  • Poor bathroom

    “Loose tiles” “Clogged shower drain”

Review highlights

Location

92/100
628 reviews

Great location. Excellent location with good bars, restaurants, shopping and beaches nearby. Accessible by car, but parking is awful and costly.

“Hotels location and amenities are priceless” “We loved the proximity to the beach” “Location was amazing”

Wellness

72/100
49 reviews

Great for wellness, with a decent fitness area.

“Lovely spa” “Good gym” “Hotel has a pool and a spa”

Amenities

71/100
210 reviews

Good outdoor sports facilities. Unacceptable entrance area with mediocre facilities. Beautiful architecture.

“Beautifully designed building” “Outstanding staff and facilities” “Restaurant on the bottom floor is amazing”

Service

70/100
792 reviews

Unprofessional service. Pool, beach and restaurant service is efficient and friendly. Reception and management are fine, but housekeeping is below average. Room service is poor. Disorganized booking process. Hotel security is ok.

“Unfriendly front desk” “Unfriendly staff” “Valet is worst”

Pool

68/100
262 reviews

Pool areas are dirty, but pools are reasonable.

“Gym and pool aren't huge” “Pool area could use some renovations” “Pool water was dirty”

Breakfast

50/100
61 reviews

Overpriced, subpar breakfast.

“Hotel breakfast is pricey and not great” “No Omlette station” “Poor breakfast”

Room

50/100
725 reviews

Lovely view, although rooms are small, old and unclean. Bathrooms are large but dirty. Kitchenette, minibar, A/C and furniture not great quality. Subpar balconies in badly maintained rooms.

“Mini bar items were so dust” “A cockroach by the closet” “Chair cushions vile”

Value

37/100
274 reviews

Poor value for money. Bar and restaurant are expensive. Expensive breakfast. Free internet.

“Hotel breakfast is pricey and not great” “High charges for valet parking” “So-called resort fee”

WiFi

33/100
42 reviews

WiFi's cheap, but poor quality.

“Internet did not work” “Wi-FI horrible” “Wireless had issues”

Ranked top 44% by couples, with a score of 74

Good to know

  • Unpleasant entrance area

    “Hallway locked” “Broken elevator”

  • Beautiful architecture

    “Decor is chic and classy” “Amazing decoration”

  • Balcony is not nice

    “Very tiny balcony” “Tiny balcony”

  • Room service is poor

    “Either room service was so lazy” “Room service is terrible”

Review highlights

Location

93/100
148 reviews

Great location. Great nearby restaurants, bars, and shopping right by beach. Expensive, terrible parking.

“Hotels location and amenities are priceless” “We loved the proximity to the beach” “Location was amazing”

Service

66/100
164 reviews

Unprofessional service with mediocre reception and bad housekeeping. Good and friendly pool/beach service. Room service is poor.

“Rude lady at front desk” “Wonderful beach service” “Outstanding staff and facilities”

Wellness

64/100
9 reviews

Average wellness and fitness area.

“Lovely spa” “Nice gym” “Hotel has a pool and a spa”

Pool

63/100
56 reviews

Ordinary pool.

“Pool water was dirty” “Pool area awesome” “Bartenders by the pool were great”

Breakfast

49/100
15 reviews

Overpriced, subpar breakfast.

“Hotel breakfast is pricey and not great” “No Omlette station” “Poor breakfast”

Room

48/100
162 reviews

Dirty, dilapidated rooms with awful furniture. Excellent views from decently sized rooms with okay beds. Bathrooms are large but dirty.

“Mini bar items were so dust” “A cockroach by the closet” “Chair cushions vile”

Cleanliness

44/100
50 reviews

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

“Tiny coffee pot was so dirty” “Hotel rooms being dirty” “Floors were dirty and stained”

Value

37/100
70 reviews

Poor value for money. Expensive breakfast. Expensive beverages.

“Hotel breakfast is pricey and not great” “High charges for valet parking” “So-called resort fee”

WiFi

35/100
14 reviews

Bad internet service.

“Internet did not work” “Wi-FI horrible” “Wireless had issues”

Ranked top 49% by families, with a score of 69

Good to know

  • Expensive parking

    “Far too high valet parking” “Expensive valet parking”

  • Poor access to parking

    “Expensive valet parking” “High charges for valet parking”

  • Expensive beverages

    “Drinks overpriced” “Food and drink is expensive”

  • Old rooms

    “Very old beds” “Old air conditioning system”

Review highlights

Location

88/100
84 reviews

Great location. Expensive, terrible parking. Great shopping and the beach nearby.

“Hotels location and amenities are priceless” “We loved the proximity to the beach” “Location was amazing”

Beach

87/100
32 reviews

Beautiful beach.

“We loved the proximity to the beach” “Service at the beach was top notch” “Great view of South Beach”

Wellness

72/100
6 reviews

Great wellness & sports facilities.

“Lovely spa” “Good gym” “Hotel has a pool and a spa”

Pool

65/100
29 reviews

Ordinary pool.

“Pool chairs filthy” “Great pool area” “Bar and pool is great”

Service

59/100
84 reviews

Friendly but only somewhat professional service with okay reception and bad housekeeping.

“Rude lady at front desk” “Horrible customer service from the front desk” “Staff are absolutely wonderful”

Cleanliness

43/100
38 reviews

Dirty room. Moderately clean hotel facilities.

“Tiny coffee pot was so dirty” “Hotel rooms being dirty” “Floors were dirty and stained”

Breakfast

43/100
13 reviews

Overpriced, subpar breakfast.

“Hotel breakfast is pricey and not great” “No Omlette station” “Poor breakfast”

Room

42/100
95 reviews

Tiny, dirty rooms with bad beds, but fantastic views. Generally OK rooms, but neglected with ugly furnishings.

“Mini bar items were so dust” “A cockroach by the closet” “Chair cushions vile”

WiFi

39/100
11 reviews

Bad internet service.

“Internet did not work” “Wi-FI horrible” “Wireless had issues”

Value

29/100
39 reviews

Poor value for money. Expensive breakfast. Expensive beverages.

“Hotel breakfast is pricey and not great” “High charges for valet parking” “So-called resort fee”

Ranked top 59% by solo travelers, with a score of 71

Good to know

  • Poorly-maintained rooms

    “Suites need updating” “Loose tiles”

  • Friendly atmosphere

    “This stay memorable and enjoyable” “Ambience was so relaxing”

  • Small rooms

    “Washroom was small” “Double beds are tiny”

  • Great amenities

    “Beautifully designed building” “Outstanding staff and facilities”

Review highlights

Location

92/100
26 reviews

Excellent location close to the beach.

“Hotels location and amenities are priceless” “We loved the proximity to the beach” “Location was amazing”

Beach

90/100
8 reviews

Beautiful beach.

“We loved the proximity to the beach” “Service at the beach was top notch” “Great view of South Beach”

Vibe

72/100
9 reviews

Awesome vibe. Friendly atmosphere.

“Beautifully designed building” “This stay memorable and enjoyable” “Modern boutique hotel”

Service

71/100
34 reviews

Friendly, more-or-less professional service, and so-so reception.

“Staff is phenomenal” “Wonderful beach service” “Amazing bartenders and front desk clerks”

Bar

70/100
4 reviews

Standard bar.

“Great cocktails” “Excellent food and drinks” “For free beer or wine”

Amenities

69/100
6 reviews

Nice buildings, and decent amenities.

“Beautifully designed building” “West tower is noisy” “No outdoor space”

Room

50/100
34 reviews

Neglected, dirty rooms. Average-sized rooms with alright beds.

“Mini bar items were so dust” “A cockroach by the closet” “Chair cushions vile”

Cleanliness

43/100
7 reviews

Dirty room.

“Tiny coffee pot was so dirty” “Hotel rooms being dirty” “Floors were dirty and stained”

Value

34/100
11 reviews

Poor value for money.

“Hotel breakfast is pricey and not great” “High charges for valet parking” “So-called resort fee”

Ranked top 45% by business travelers, with a score of 71

Good to know

  • Friendly service

    “Director of Security apologized” “Staff were genuinely friendly and efficient”

  • Poor value for money

    “Hotel breakfast is pricey and not great” “High charges for valet parking”

  • Great location

    “Hotels location and amenities are priceless” “We loved the proximity to the beach”

  • Room is all right

    “Mini bar items were so dust” “A cockroach by the closet”

Review highlights

Location

93/100
8 reviews

Great location.

“Hotels location and amenities are priceless” “We loved the proximity to the beach” “Location was amazing”

Service

69/100
9 reviews

Service is average, but very friendly.

“Rude lady at front desk” “Unhelpful staff” “Wonderful beach service”

Food

68/100
3 reviews

Food is all right.

“Bread, it was so hard and dry” “Sandwich was terrible” “Restaurant on the bottom floor is amazing”

Room

51/100
10 reviews

Room is all right.

“Excellent blackout curtains” “AC excellent” “Mini bar items were so dust”

Value

38/100
5 reviews

Poor value for money.

“Hotel breakfast is pricey and not great” “High charges for valet parking” “So-called resort fee”

Review highlights

Service

74/100
8 reviews

Fantastic service.

“Staff is phenomenal” “Wonderful beach service” “Amazing bartenders and front desk clerks”

Room

50/100
10 reviews

Average sized rooms.

“AC excellent” “Mini bar items were so dust” “A cockroach by the closet”

Comfort

45/100
6 reviews

Rooms are decent sized but not very comfortable.

“Double beds are tiny” “Guest room was shockingly small” “Conditioning unit leaked”

Good to know

  • Friendly service

    “Director of Security apologized” “Staff were genuinely friendly and efficient”

  • Dirty room

    “Mini bar items were so dust” “A cockroach by the closet”

  • Poor bathroom

    “Loose tiles” “Clogged shower drain”

Review highlights

Location

93/100
43 reviews

Great location.

“Hotels location and amenities are priceless” “We loved the proximity to the beach” “Location was amazing”

Service

72/100
42 reviews

Friendly, more-or-less professional service, and so-so reception.

“Staff is phenomenal” “Wonderful beach service” “Amazing bartenders and front desk clerks”

Breakfast

48/100
5 reviews

Bad breakfast.

“Hotel breakfast is pricey and not great” “No Omlette station” “Poor breakfast”

Room

45/100
47 reviews

Average sized, unclean rooms with unacceptable bathrooms.

“Mini bar items were so dust” “A cockroach by the closet” “Chair cushions vile”

Cleanliness

45/100
13 reviews

Dirty room.

“Tiny coffee pot was so dirty” “Hotel rooms being dirty” “Floors were dirty and stained”

Value

32/100
12 reviews

Poor value for money.

“Hotel breakfast is pricey and not great” “High charges for valet parking” “So-called resort fee”

Ranked top 23% by couples, with a score of 79

Good to know

  • Dirty

    “Tiny coffee pot was so dirty” “Hotel rooms being dirty”

  • Poor value for money

    “Hotel breakfast is pricey and not great” “High charges for valet parking”

  • Dirty room

    “Mini bar items were so dust” “A cockroach by the closet”

  • Friendly service

    “Director of Security apologized” “Staff were genuinely friendly and efficient”

Review highlights

Location

93/100
19 reviews

Great location.

“Hotels location and amenities are priceless” “We loved the proximity to the beach” “Location was amazing”

Service

72/100
19 reviews

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

“Staff is phenomenal” “Wonderful beach service” “Amazing bartenders and front desk clerks”

Room

44/100
20 reviews

Dirty room.

“Mini bar items were so dust” “A cockroach by the closet” “Chair cushions vile”

Cleanliness

44/100
7 reviews

Dirty room.

“Tiny coffee pot was so dirty” “Hotel rooms being dirty” “Floors were dirty and stained”

Comfort

40/100
7 reviews

Uncomfortable.

“Double beds are tiny” “Guest room was shockingly small” “Conditioning unit leaked”

Value

33/100
8 reviews

Poor value for money.

“Hotel breakfast is pricey and not great” “High charges for valet parking” “So-called resort fee”

Ranked top 23% by families, with a score of 79

Good to know

  • Great location

    “Hotels location and amenities are priceless” “We loved the proximity to the beach”

  • Room is not nice

    “Mini bar items were so dust” “A cockroach by the closet”

  • Fantastic service

    “Staff is phenomenal” “Wonderful beach service”

  • Friendly service

    “Director of Security apologized” “Staff were genuinely friendly and efficient”

Review highlights

Location

93/100
14 reviews

Great location.

“Hotels location and amenities are priceless” “We loved the proximity to the beach” “Location was amazing”

Service

69/100
11 reviews

Service is average, but very friendly.

“Staff were absolutely fantastic” “Unfriendly front desk” “Wonderful beach service”

Room

48/100
16 reviews

Room is not nice.

“Mini bar items were so dust” “A cockroach by the closet” “Chair cushions vile”

Review highlights

Location

89/100
8 reviews

Great location.

“Hotels location and amenities are priceless” “We loved the proximity to the beach” “Location was amazing”

Service

66/100
6 reviews

Service is adequate.

“Rude lady at front desk” “Horrible customer service from the front desk” “Unhelpful staff”

Room

48/100
6 reviews

Room is not nice.

“Mini bar items were so dust” “A cockroach by the closet” “Chair cushions vile”

Good to know

  • Pleasant hotel grounds

    “Bikes available” “Free bike rentals”

  • Beach nearby

    “We loved the proximity to the beach” “Close to beach and nightlife”

  • Great view

    “View was sensational” “Balcony views from the rooms are amazing”

  • Friendly service

    “Director of Security apologized” “Staff were genuinely friendly and efficient”

Review highlights

Location

94/100
65 reviews

Excellent location close to the beach. Expensive, terrible parking.

“Hotels location and amenities are priceless” “We loved the proximity to the beach” “Location was amazing”

Beach

91/100
35 reviews

Beautiful beach.

“We loved the proximity to the beach” “Service at the beach was top notch” “Great view of South Beach”

Vibe

73/100
19 reviews

Awesome vibe. Relatively modern hotel. Friendly atmosphere. Stylish Hotel.

“Beautifully designed building” “This stay memorable and enjoyable” “Modern boutique hotel”

Service

73/100
55 reviews

Friendly, more-or-less professional service, and so-so reception.

“Staff is phenomenal” “Wonderful beach service” “Amazing bartenders and front desk clerks”

Amenities

68/100
23 reviews

Great grounds and decent buildings.

“Beautifully designed building” “West tower is noisy” “No outdoor space”

Pool

65/100
20 reviews

Ordinary pool.

“Gorgeous pool” “Pool chairs filthy” “Pool area and bar are excellent”

Room

49/100
61 reviews

Dirty rooms with uncomfortable beds and horrible bathrooms. Rooms moderately large and new with excellent views. Subpar balconies in badly maintained rooms.

“Mini bar items were so dust” “A cockroach by the closet” “Chair cushions vile”

Breakfast

44/100
12 reviews

Overpriced, subpar breakfast.

“Hotel breakfast is pricey and not great” “No Omlette station” “Poor breakfast”

Cleanliness

40/100
17 reviews

Dirty room.

“Tiny coffee pot was so dirty” “Hotel rooms being dirty” “Floors were dirty and stained”

Value

37/100
37 reviews

Poor value for money. Expensive breakfast and dining.

“Hotel breakfast is pricey and not great” “High charges for valet parking” “So-called resort fee”

Ranked top 32% by couples, with a score of 77

Good to know

  • Friendly service

    “Director of Security apologized” “Staff were genuinely friendly and efficient”

  • Awesome vibe

    “Beautifully designed building” “This stay memorable and enjoyable”

  • Great location

    “Hotels location and amenities are priceless” “We loved the proximity to the beach”

  • Poor value for money

    “Hotel breakfast is pricey and not great” “High charges for valet parking”

Review highlights

Location

93/100
21 reviews

Excellent location close to the beach.

“Hotels location and amenities are priceless” “We loved the proximity to the beach” “Location was amazing”

Beach

90/100
11 reviews

Beautiful beach.

“We loved the proximity to the beach” “Service at the beach was top notch” “Great view of South Beach”

Service

72/100
15 reviews

Friendly service.

“Staff is phenomenal” “Wonderful beach service” “Amazing bartenders and front desk clerks”

Vibe

72/100
7 reviews

Awesome vibe. Relatively modern hotel.

“Beautifully designed building” “This stay memorable and enjoyable” “Modern boutique hotel”

Amenities

68/100
6 reviews

Ordinary amenities.

“Beautifully designed building” “Decor is chic and classy” “West tower is noisy”

Room

53/100
17 reviews

Average sized rooms.

“AC excellent” “Mini bar items were so dust” “A cockroach by the closet”

Value

36/100
7 reviews

Poor value for money.

“Hotel breakfast is pricey and not great” “High charges for valet parking” “So-called resort fee”

Ranked top 52% by families, with a score of 76

Good to know

  • Dirty

    “Tiny coffee pot was so dirty” “Hotel rooms being dirty”

  • Fantastic service

    “Staff is phenomenal” “Wonderful beach service”

  • Beautiful beach

    “We loved the proximity to the beach” “Service at the beach was top notch”

  • Room is not nice

    “Mini bar items were so dust” “A cockroach by the closet”

Review highlights

Location

93/100
8 reviews

Great location.

“Hotels location and amenities are priceless” “We loved the proximity to the beach” “Location was amazing”

Beach

86/100
5 reviews

Beautiful beach.

“We loved the proximity to the beach” “Service at the beach was top notch” “Great view of South Beach”

Service

72/100
9 reviews

Fantastic service.

“Staff is phenomenal” “Wonderful beach service” “Amazing bartenders and front desk clerks”

Pool

65/100
5 reviews

Ordinary pool.

“Pool chairs filthy” “Beautiful pool area” “Bar and pool is great”

Room

46/100
8 reviews

Room is not nice.

“Mini bar items were so dust” “A cockroach by the closet” “Chair cushions vile”

Cleanliness

41/100
4 reviews

Dirty.

“Tiny coffee pot was so dirty” “Hotel rooms being dirty” “Floors were dirty and stained”

Value

32/100
4 reviews

Poor value for money.

“Hotel breakfast is pricey and not great” “High charges for valet parking” “So-called resort fee”

Good to know

  • Expensive breakfast

    “Hotel breakfast is pricey and not great” “Breakfast expensive”

  • Poor housekeeping

    “The smell from the cleaning materials was pretty bad” “Housekeeping was not up to standard”

  • Poor bathroom

    “Loose tiles” “Clogged shower drain”

  • Friendly service

    “Director of Security apologized” “Staff were genuinely friendly and efficient”

Review highlights

Location

92/100
24 reviews

Great location.

“Hotels location and amenities are priceless” “We loved the proximity to the beach” “Location was amazing”

Vibe

75/100
9 reviews

Awesome vibe. Relatively modern hotel.

“Beautifully designed building” “This stay memorable and enjoyable” “Modern boutique hotel”

Pool

65/100
10 reviews

Ordinary pool.

“Pool area fantastic” “Pool water was dirty” “Bar and pool is great”

Service

63/100
25 reviews

Lacking housekeeping, but decent, friendly service staff.

“Terrific staff” “Unfriendly front desk” “Wonderful beach service”

Room

49/100
26 reviews

Bad rooms with terrible bathrooms. Rooms are decent-sized but a little outdated.

“Mini bar items were so dust” “A cockroach by the closet” “Chair cushions vile”

Breakfast

45/100
5 reviews

Overpriced, subpar breakfast.

“Hotel breakfast is pricey and not great” “No Omlette station” “Poor breakfast”

Comfort

41/100
14 reviews

Rooms are decent sized but not very comfortable.

“Double beds are tiny” “Guest room was shockingly small” “Conditioning unit leaked”

Value

40/100
15 reviews

Poor value for money. Expensive breakfast.

“Hotel breakfast is pricey and not great” “High charges for valet parking” “So-called resort fee”

Ranked top 73% by couples, with a score of 68

Good to know

  • Room is not nice

    “Mini bar items were so dust” “A cockroach by the closet”

  • Uncomfortable

    “Double beds are tiny” “Guest room was shockingly small”

  • Great location

    “Hotels location and amenities are priceless” “We loved the proximity to the beach”

Review highlights

Location

93/100
6 reviews

Great location.

“Hotels location and amenities are priceless” “We loved the proximity to the beach” “Location was amazing”

Service

65/100
7 reviews

Service is adequate.

“Rude lady at front desk” “Horrible customer service from the front desk” “Wonderful beach service”

Room

43/100
11 reviews

Room is not nice.

“Mini bar items were so dust” “A cockroach by the closet” “Chair cushions vile”

Comfort

35/100
6 reviews

Uncomfortable.

“Double beds are tiny” “Guest room was shockingly small” “Conditioning unit leaked”

Ranked top 75% by families, with a score of 70

Good to know

  • Great location

    “Hotels location and amenities are priceless” “We loved the proximity to the beach”

Review highlights

Location

87/100
4 reviews

Great location.

“Hotels location and amenities are priceless” “We loved the proximity to the beach” “Location was amazing”

Review highlights

Location

93/100
18 reviews

Great location.

“Hotels location and amenities are priceless” “We loved the proximity to the beach” “Location was amazing”

Beach

91/100
5 reviews

Beautiful beach.

“We loved the proximity to the beach” “Service at the beach was top notch” “Great view of South Beach”

Service

71/100
15 reviews

Fantastic service.

“Staff is phenomenal” “Wonderful beach service” “Amazing bartenders and front desk clerks”

Pool

70/100
6 reviews

Ordinary pool.

“Not even a beach towel” “Pool area could have been cleaner” “Pool and beach are great”

Room

49/100
11 reviews

Room is not nice.

“Mini bar items were so dust” “A cockroach by the closet” “Chair cushions vile”

Breakfast

48/100
9 reviews

Bad breakfast.

“Hotel breakfast is pricey and not great” “No Omlette station” “Poor breakfast”

Value

32/100
7 reviews

Poor value for money.

“Hotel breakfast is pricey and not great” “High charges for valet parking” “So-called resort fee”

Good to know

  • Poor housekeeping

    “The smell from the cleaning materials was pretty bad” “Housekeeping was not up to standard”

  • Dirty room

    “Mini bar items were so dust” “A cockroach by the closet”

  • Nice building

    “Beautifully designed building” “Outstanding staff and facilities”

  • Poor bathroom

    “Loose tiles” “Clogged shower drain”

Review highlights

Location

91/100
70 reviews

Excellent location close to the beach. Expensive, terrible parking.

“Hotels location and amenities are priceless” “We loved the proximity to the beach” “Location was amazing”

Beach

82/100
24 reviews

Beautiful beach.

“We loved the proximity to the beach” “Service at the beach was top notch” “Great view of South Beach”

Service

77/100
98 reviews

Friendly but only somewhat professional service with okay reception and bad housekeeping.

“Staff is phenomenal” “Wonderful beach service” “Amazing bartenders and front desk clerks”

Amenities

71/100
17 reviews

Nice building.

“Beautifully designed building” “Outstanding staff and facilities” “Restaurant on the bottom floor is amazing”

Room

48/100
77 reviews

Great views but dirty rooms with subpar bathrooms. Rooms are average size, although old with poor beds and bad furniture.

“Mini bar items were so dust” “A cockroach by the closet” “Chair cushions vile”

Cleanliness

42/100
13 reviews

Dirty room.

“Tiny coffee pot was so dirty” “Hotel rooms being dirty” “Floors were dirty and stained”

Breakfast

42/100
19 reviews

Overpriced, subpar breakfast.

“Hotel breakfast is pricey and not great” “No Omlette station” “Poor breakfast”

Value

34/100
39 reviews

Poor value for money. Expensive breakfast.

“Hotel breakfast is pricey and not great” “High charges for valet parking” “So-called resort fee”

Ranked top 18% by couples, with a score of 81

Good to know

  • Friendly service

    “Director of Security apologized” “Staff were genuinely friendly and efficient”

  • Dirty

    “Tiny coffee pot was so dirty” “Hotel rooms being dirty”

  • Bad breakfast

    “Hotel breakfast is pricey and not great” “No Omlette station”

  • Poor housekeeping

    “The smell from the cleaning materials was pretty bad” “Housekeeping was not up to standard”

Review highlights

Location

92/100
22 reviews

Excellent location close to the beach.

“Hotels location and amenities are priceless” “We loved the proximity to the beach” “Location was amazing”

Beach

87/100
9 reviews

Beautiful beach.

“We loved the proximity to the beach” “Service at the beach was top notch” “Great view of South Beach”

Bar

76/100
5 reviews

Bar is awesome.

“Great cocktails” “Excellent food and drinks” “For free beer or wine”

Service

74/100
28 reviews

Friendly, slightly unprofessional service, and bad housekeeping.

“Staff is phenomenal” “Wonderful beach service” “Amazing bartenders and front desk clerks”

Pool

57/100
5 reviews

Ordinary pool.

“Pool area was a bit small” “Pool chairs filthy” “Pool and beach are great”

Room

46/100
24 reviews

Bad rooms but moderately-sized.

“Mini bar items were so dust” “A cockroach by the closet” “Chair cushions vile”

Breakfast

44/100
12 reviews

Overpriced, subpar breakfast.

“Hotel breakfast is pricey and not great” “No Omlette station” “Poor breakfast”

Cleanliness

42/100
5 reviews

Dirty.

“Tiny coffee pot was so dirty” “Hotel rooms being dirty” “Floors were dirty and stained”

Value

33/100
14 reviews

Poor value for money. Expensive breakfast.

“Hotel breakfast is pricey and not great” “High charges for valet parking” “So-called resort fee”

Ranked top 26% by families, with a score of 77

Good to know

  • Nice building

    “Beautifully designed building” “Outstanding staff and facilities”

  • Noisy

    “Huge noisy airconditioning” “West tower is noisy”

  • Great amenities

    “Beautifully designed building” “Outstanding staff and facilities”

  • Fantastic service

    “Staff is phenomenal” “Wonderful beach service”

Review highlights

Location

90/100
17 reviews

Great location.

“Hotels location and amenities are priceless” “We loved the proximity to the beach” “Location was amazing”

Beach

87/100
6 reviews

Beautiful beach.

“We loved the proximity to the beach” “Service at the beach was top notch” “Great view of South Beach”

Service

75/100
27 reviews

Generally good service, though professionalism is only so-so.

“Staff is phenomenal” “Wonderful beach service” “Amazing bartenders and front desk clerks”

Amenities

69/100
7 reviews

Average hotel building.

“Beautifully designed building” “West tower is noisy” “Common areas need updating”

Pool

65/100
7 reviews

Ordinary pool.

“Pool area was a bit small” “Pool water was dirty” “Great bar by the pool”

Room

48/100
21 reviews

Bad rooms but moderately-sized.

“Mini bar items were so dust” “A cockroach by the closet” “Chair cushions vile”

Comfort

41/100
10 reviews

Fair sized rooms, though noisy and uncomfortable.

“Double beds are tiny” “Guest room was shockingly small” “Conditioning unit leaked”

Value

34/100
9 reviews

Poor value for money.

“Hotel breakfast is pricey and not great” “High charges for valet parking” “So-called resort fee”

Review Semantics by TrustYou

Customer Reviews of The James Royal Palm Miami South Beach

4.0 out of 5.Based on 2151 guest reviews, Very Good

Property Description

Featured as one of Conde Nast Traveler UK & US Magazine’s “Hot Hotels of 2013” and now a AAA Four Diamond rated hotel, The James Royal Palm is as an inspiring oceanfront beach retreat on everyone’s "it" list. Situated in the heart of South Beach, the hotel serves as a modern tribute to the Royal Palm Hotel’s rich history from its original launch in 1939, keeping intact many signature elements of the architect's design. The compass rose on the terrazzo lobby floor, artistically-inspired, green glass front desk and porthole windows in the lobby lounge are preserved and restored. Our 8 meetings rooms and great room, along with our additional flex space encompass over 10,000 square feet. Our dining rooms, pool decks, patios, gardens, and front lawn add to your selection of venues.While you’re with us, our team will point you in the direction of the latest cultural happenings around town. Just outside the hotel, you’ll find yourself immersed in luxury retail, endless entertainment and a host of opportunities. Just a few footsteps from the famed Ocean Drive and Lincoln Road, the destination is an unmatched shopping experience. The hotel features three swimming pools, our signature restaurant, Florida Cookery, inspired by our local cuisine, Catch, our seafood restaurant, 24-hour in-room dining, Coffee Bar, poolside bar and restaurant also servicing the beach area, lobby lounge and two additional bars, intimate nightclub, full-service spa, Lil' James play-space for children, retail shop and a gym. Whether you're here for business or a little R&R, The James Royal Palm is a landmark destination not to be missed. Offering a variety of warmly modern, residentially-styled, bright and airy accommodations, including a selection of 159 suites, and 40 connecting rooms, all with pulsating city and inspiring Atlantic Ocean views. Rooms are thoughtfully appointed, with custom-designed furniture. Amenities include: Complimentary triple-distilled water, complimentary Wi-Fi in guestrooms and throughout, robes & slippers in every room, complimentary coffee & tea, fully stocked pantry.

Details / Other Expenses

Check In:2:00 PM
Check Out:2:00 PM
Year of Last Renovation:2012
Floors:17
Rooms:393
Corridors:Both Interior and Exterior Hallways
Non Smoking Rooms:393
Handicap Rooms:20
Suites:159
Room Windows:Windows Do Open
Cleaning Frequency:Daily
Meeting Rooms:11 View Spaces
Meeting Space:10000 sq. feet
Banquet Space:Holds 250 people
Dist. to Food/Bars:On-site
Dist. to 24hr Restaurant:On-site
Dist. to Nearest Gym:On-site
Lounge/Bar Hours:8 AM - 12 AM
Policies / Expenses
Cancellation:
Must cancel 72 hours before arrival (excluding special events or dates)
Nightly Parking:$39
Typical Group Deposit:25%
Total Taxes:13.00%
Total Misc Fees:$23.73 USD
(mandatory resort fees/taxes)
Occupancy Tax:13.00%
Food and Beverage Tax: 9.00%
Audio Visual Tax: 7.00%
Resort/Hotel Fee:21.00 Per Night (plus 13% tax)
Parking Fee:39.00 Per Night
Porterage Fee: 9.00 Per Person (roundtrip(Grp Arriv only))
Gym Fee: 0.00 Per Day (complimentary)
Additional Person Fee:25.00 Per Person
Rooms Wireless Internet Fee: 0.00 Per Day (complimentary)
Rooms Wired Internet Fee: 0.00 Per Day (complimentary)
Meeting Wireless Internet Fee: 0.00 Per Day (complimentary)
Meeting Wired Internet Fee: 0.00 Per Day (varies)
Food and Beverage Service Charge:23.00%
Audio Visual Service Charge:18.00%
Banquet Bartender Fees:150.00 Per Person
Chef Attendant Fees:150.00 Per Person
Avg. Continental Breakfast Cost:28.00 Per Person (inclusive of tax and grat)
Avg. Plated Breakfast Cost:30.00 Per Person
Avg. Buffet Breakfast Cost:28.00 Per Person (inclusive of tax and grat)
Avg. Plated Lunch Cost:58.00 Per Person
Avg. Buffet Lunch Cost:63.00 Per Person
Avg. Boxed Lunch Cost:36.00 Per Person
Avg. Plated Dinner Cost:95.00 Per Person
Avg. Buffet Dinner Cost:97.00 Per Person
Morning Break Cost:16.00 Per Person (++)
Afternoon Break Cost:16.00 Per Person (++)
Banquet Gallon of Coffee:80.00 Per Item
Banquet Soda: 6.00 Per Item
Banquet Bottled Water: 6.00 Per Item
Banquet Hosted Bar:20.00 Per Person/Per Hour
Banquet Reception w Hors d'oeuvres: 8.00 Per Item

Amenities / Features


Pet Friendly? Yes! Pets are allowed.
PETS ALLOWED - NO WEIGHT LIMIT$75 PET FEE will apply


  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Breakfast in room
  • Car rental
  • Central location
  • Charge for early check out
  • Child facilities
  • Complimentary newspaper
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Dinner available
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Garage
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Laundry facilities
  • Licensed bar
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Private car parking
  • Private garden grounds
  • Quiet location
  • Radio in room
  • Restaurant
  • Safe in rooms
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • Terrace
  • Travellers cheques accepted
  • TV room
  • Valet Parking
  • Video Games in Room
  • Voicemail

Airport & Shuttle Information

15 minutes from Miami International Airport. Taxi fare is $32 one-way. Major car rental, limo, shuttle service located at the Airport.30 Minutes from Fort Lauderdake International Airport

Local Shuttle Info: Super Shuttle - approx. $18 per person

Airport Shuttle? Sorry, no airport shuttle available.
Previously known as:
Royal Palm, Royal Palm Hotel, Royal Palm Resort on South Beach, Royal Palm Tower

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Meeting Rooms and Banquet Rooms at The James Royal Palm Miami South Beach

Below are the meeting, banquet, conference and event spaces at The James Royal Palm Miami South Beach.

Feel free to use the The James Royal Palm Miami South Beach meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Miami Beach event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
The Great Room74 x 35 x 102590--/210126120847284--/--230323--
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The Great Room

Room Type:
Ballroom
Total Size:
2590 Sq. Feet
Dimensions:
74 x 35 x 10 Ft.
Floor Level:
Ground Level
Columns:
0
Windows:
3
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
The Great Room East
37 x 35 x 71295--/1087532423642--/--110161--
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The Great Room East

Room Type:
Ballroom Section
Total Size:
1295 Sq. Feet
Dimensions:
37 x 35 x 7 Ft.
Floor Level:
Ground Level
Columns:
0
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
The Great Room West
37 x 35 x 101295--/1006038423042--/--120130--
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The Great Room West

Room Type:
Ballroom Section
Total Size:
1295 Sq. Feet
Dimensions:
37 x 35 x 10 Ft.
Floor Level:
Ground Level
Columns:
0
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
The Den40 x 15 x 7600--/503016282628--/--6075--
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The Den

Room Type:
General Meeting Room
Total Size:
600 Sq. Feet
Dimensions:
40 x 15 x 7 Ft.
Floor Level:
2
Columns:
0
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
The Den East15 x 15 x 7225--/10136151215--/--2028--
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The Den East

Room Type:
General Meeting Room
Total Size:
225 Sq. Feet
Dimensions:
15 x 15 x 7 Ft.
Floor Level:
2
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
The Den West24 x 15 x 7360--/302114232023--/--4045--
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The Den West

Room Type:
General Meeting Room
Total Size:
360 Sq. Feet
Dimensions:
24 x 15 x 7 Ft.
Floor Level:
2
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
Boardroom24 x 14 x 7336--/282010211820--/--3034--
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Boardroom

Room Type:
General Meeting Room
Total Size:
336 Sq. Feet
Dimensions:
24 x 14 x 7 Ft.
Floor Level:
2
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
The Studio50 x 15 x 7750--/504431434043--/--7093--
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The Studio

Room Type:
General Meeting Room
Total Size:
750 Sq. Feet
Dimensions:
50 x 15 x 7 Ft.
Floor Level:
2
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
South Shore24 x 15 x 10360--/40------------/----45--
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South Shore

Room Type:
Restaurant / Lounge
Total Size:
360 Sq. Feet
Dimensions:
24 x 15 x 10 Ft.
Floor Level:
Ground Level
Columns:
0
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • WIFI Internet
  • LAN Internet
  • Microphone
  • White Board
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
Photo of South Shore
Pool Deck52 x 25 x 01300--/150------------/----350--
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Pool Deck

Room Type:
Pool Deck
Total Size:
1300 Sq. Feet
Dimensions:
52 x 25 x 0 Ft.
Floor Level:
Ground Level
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • WIFI Internet
  • Sound System
Mezzanine Pool Deck24 x 42 x 01008--/--------------/----100--
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Mezzanine Pool Deck

Room Type:
Pool Deck
Total Size:
1008 Sq. Feet
Dimensions:
24 x 42 x 0 Ft.
Floor Level:
2
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • WIFI Internet
  • Podium
  • Microphone
  • White Board
  • Flip Chart
  • Computer Rentals
  • Sound System

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