HOLIDAY INN EXPRESS NOTTINGHAM CITY

7 Chapel Quarter, Nottingham NG16JS United Kingdom (GBR)
3 Star Downtown Hotel
52.95373-1.15376
Check availability
Average
3.0/ 5

Based on 417 guest reviews

Show Guest Reviews
  • Free complimentary breakfast
  • 120 rooms in hotel
  • 4 floors in hotel
  • Check-in time: 14:00
  • Check-out time: 11:00
  • Group score of 7.3/10

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Summary of Verified Reviews

Summary of 1,063 verified reviews

83
Very Good

Very good city hotel. Close to the city center with easily acessible parking. Large rooms and friendly service. New rooms. Popular among people traveling with friends.

“In the middle of the city” “Friendly people in the reception”

Good Overall Ranking Top 26% in city
Excellent City Hotel Top 9% in city

Good to know

  • Poor access to parking

    “No onsite parking” “Car parking had to pay”

  • Poorly-maintained rooms

    “Air conditioner did not work” “Lamp did not work”

  • Spacious rooms

    “Large carpet” “Decent sized TV”

  • Poor hotel buildings

    “Maintenance in bad condition” “Smelly hall”

Review highlights

Location

87/100
287 reviews

Great location. Expensive, terrible parking. Centrally located, near restaurants, bars, and shopping.

“Lots of restaurants nearby” “Recommended car park” “Great hotel location”

Service

77/100
242 reviews

Friendly, professional service, and decent reception, but bad housekeeping. Disorganized booking process.

“Excellent staff” “Excellent check out” “Friendly reception staff”

Cleanliness

67/100
165 reviews

Room and bathroom cleanliness is lacking. Moderately clean hotel facilities.

“Clean setup” “Sheets clean” “Smelly hall”

WiFi

62/100
36 reviews

WiFi is good value.

“Free wi fi” “Without wifi” “Free wifi”

Breakfast

60/100
192 reviews

Affordable, fairly tasty breakfasts.

“Egg over cooked” “No plates or cups” “Breafast disorganized”

Food

51/100
34 reviews

Food is all right. Pork dishes are not good.

“No bread” “Fresh fruit” “Enjoy the restaurants”

Room

50/100
369 reviews

Rooms are quite clean with standard beds but poorly-maintained with dirty bathrooms. Big, new rooms. Kitchenettes and A/C are inadequate. Views are decent, and so are the TV's.

“Door was damaged” “Broken springs” “Broken shower”

Bar

31/100
28 reviews

Bar is not good.

“Cheap orange juice” “No draught beer” “No bar”

Ranked top 35% by couples, with a score of 83

Good to know

  • New rooms

    “New carpet” “New mattresses”

  • Bar is not good

    “Cheap orange juice” “No draught beer”

  • Near city centre

    “Right in the middle of everything” “In the middle of the city”

  • Expensive parking

    “Car parking had to pay” “Parking had to pay”

Review highlights

Location

89/100
101 reviews

Great location. Expensive, terrible parking. Near to the city centre with good shopping options nearby.

“Lots of restaurants nearby” “Recommended car park” “Great hotel location”

Service

76/100
92 reviews

Reception is decent, with overall friendly and professional service.

“Excellent staff” “Excellent check out” “Friendly reception staff”

Vibe

74/100
18 reviews

Awesome vibe. Modern Hotel.

“Overall excellence” “Our stay enjoyable” “Lifts working well”

WiFi

60/100
10 reviews

Regular internet service.

“Free wi fi” “Wifi not working” “Free wifi”

Breakfast

59/100
60 reviews

Affordable, fairly tasty breakfasts.

“No cooked breakfast” “No egg” “No plates or cups”

Room

50/100
120 reviews

Large, new, somewhat maintained rooms with standard beds. Poorly furnished, badly-kept rooms with grubby bathrooms and inadequate A/C.

“Broken springs” “Broken shower” “Carpet in room stained”

Bar

34/100
8 reviews

Bar is not good.

“Cheap orange juice” “No draught beer” “No bar”

Ranked top 33% by solo travelers, with a score of 82

Good to know

  • Poor hotel buildings

    “Maintenance in bad condition” “Smelly hall”

  • Bad air conditioning

    “Poor A/C” “Air conditioning wasn't working”

  • Poorly-maintained rooms

    “Air conditioner did not work” “Lamp did not work”

  • Professional service

    “Efficient check in” “Quick city break”

Review highlights

Location

86/100
34 reviews

Well-located hotel, although, unfortunately the parking isn't easy.

“Lots of restaurants nearby” “Recommended car park” “Great hotel location”

Service

79/100
32 reviews

Reception is decent, with overall friendly and professional service.

“Excellent staff” “Excellent check out” “Friendly reception staff”

Cleanliness

65/100
22 reviews

Room cleanliness is acceptable. Moderately clean hotel facilities.

“Sheets clean” “Smelly hall” “Stained carpets”

Breakfast

61/100
22 reviews

Affordable, fairly tasty breakfasts.

“Egg over cooked” “No cooked breakfast” “No plates or cups”

WiFi

61/100
9 reviews

Regular internet service.

“Free wi fi” “No wi-fi” “Free wifi”

Room

46/100
53 reviews

Poorly-maintained rooms with bad bathrooms, A/C, and furnishing. Large, reasonably clean rooms and comfortable beds.

“Door was damaged” “Broken springs” “Broken shower”

Food

46/100
4 reviews

Food is not good.

“No bread” “No sausages” “No cutlery”

Amenities

37/100
15 reviews

Poor hotel buildings.

“Maintenance in bad condition” “Smelly hall” “Dirty carpets”

Ranked top 8% by families, with a score of 86

Good to know

  • Poor access to parking

    “No onsite parking” “Car parking had to pay”

  • Fair breakfast prices

    “Complimentary breakfast” “Breakfast included in the price”

  • Friendly service

    “Welcome friendly” “Friendly people in the reception”

  • Poor bathroom

    “Towels were small” “Shower leaked”

Review highlights

Location

81/100
33 reviews

Well-located hotel, although, unfortunately the parking isn't easy.

“Lots of restaurants nearby” “Recommended car park” “Great hotel location”

Service

75/100
28 reviews

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

“Excellent staff” “Excellent check out” “Friendly reception staff”

Cleanliness

72/100
21 reviews

Clean hotel facilities. Room cleanliness is acceptable.

“Sheets clean” “Carpet was very badly stained” “Clean rooms”

Breakfast

64/100
22 reviews

Affordable, fairly tasty breakfasts.

“No egg” “No plates or cups” “Breafast disorganized”

Room

45/100
32 reviews

Dilapidated rooms and bathrooms. Rooms and beds are adequate.

“Door was damaged” “Broken springs” “Broken shower”

Ranked top 87% by business travelers, with a score of 69

Good to know

  • Room is all right

    “Door was damaged” “Broken springs”

  • Fantastic service

    “Excellent staff” “Excellent check out”

  • Great location

    “Lots of restaurants nearby” “Recommended car park”

Review highlights

Location

83/100
4 reviews

Great location.

“Lots of restaurants nearby” “Recommended car park” “Great hotel location”

Service

78/100
6 reviews

Fantastic service.

“Excellent staff” “Excellent check out” “Friendly reception staff”

Room

53/100
9 reviews

Room is all right.

“Door was damaged” “Broken springs” “Broken shower”

Review highlights

Location

86/100
8 reviews

Great location.

“Lots of restaurants nearby” “Recommended car park” “Great hotel location”

Service

77/100
5 reviews

Fantastic service.

“Excellent staff” “Excellent check out” “Friendly reception staff”

Breakfast

64/100
5 reviews

Breakfast is average.

“No cooked breakfast” “No egg” “No plates or cups”

Comfort

50/100
6 reviews

Uncomfortable.

“Air conditioner did not work” “Broken springs” “Horrible nights sleep”

Room

45/100
10 reviews

Room is not nice.

“Door was damaged” “Broken springs” “Broken shower”

Good to know

  • Poor access to parking

    “No onsite parking” “Car parking had to pay”

  • Poorly-maintained rooms

    “Air conditioner did not work” “Lamp did not work”

  • Poor hotel buildings

    “Maintenance in bad condition” “Smelly hall”

  • Poor bathroom

    “Towels were small” “Shower leaked”

Review highlights

Location

86/100
269 reviews

Great location. Expensive, terrible parking. Centrally located, near restaurants, bars, and shopping.

“Lots of restaurants nearby” “Recommended car park” “Great hotel location”

Service

77/100
223 reviews

Friendly, professional service, and decent reception, but bad housekeeping. Disorganized booking process.

“Excellent staff” “Excellent check out” “Friendly reception staff”

Vibe

75/100
38 reviews

Excellent vibe and pretty inviting atmosphere. Modern Hotel. Unpleasant entrance area.

“Overall excellence” “Our stay enjoyable” “Lifts working well”

Cleanliness

68/100
158 reviews

Room and bathroom cleanliness is lacking. Moderately clean hotel facilities.

“Clean setup” “Sheets clean” “Carpet was very badly stained”

Breakfast

62/100
174 reviews

Affordable, fairly tasty breakfasts.

“No egg” “No plates or cups” “Breafast disorganized”

WiFi

60/100
34 reviews

WiFi is good value.

“Free wi fi” “Internet connections completely inoperable” “Free wifi”

Food

52/100
31 reviews

Food is all right. Pork dishes are not good.

“No sausage” “No bread” “Fresh fruit”

Room

51/100
343 reviews

Large, new, somewhat maintained rooms with standard beds. Small rooms and dirty bathrooms. Dilapidated kitchenettes and rooms, with terrible A/C. Views are decent, and so are the TV's.

“Door was damaged” “Broken springs” “Broken shower”

Bar

31/100
28 reviews

Bar is not good.

“Cheap orange juice” “No draught beer” “No bar”

Ranked top 34% by couples, with a score of 82

Good to know

  • New rooms

    “New carpet” “New mattresses”

  • Bar is not good

    “Cheap orange juice” “No draught beer”

  • Awesome vibe

    “Overall excellence” “Our stay enjoyable”

  • Expensive parking

    “Car parking had to pay” “Parking had to pay”

Review highlights

Location

89/100
96 reviews

Great location. Expensive, terrible parking. Near to the city centre with good shopping options nearby.

“Lots of restaurants nearby” “Recommended car park” “Great hotel location”

Service

76/100
83 reviews

Reception is decent, with overall friendly and professional service.

“Excellent staff” “Excellent check out” “Friendly reception staff”

Vibe

74/100
17 reviews

Awesome vibe. Modern Hotel.

“Overall excellence” “Our stay enjoyable” “Lifts working well”

Breakfast

60/100
54 reviews

Affordable, fairly tasty breakfasts.

“No egg” “No plates or cups” “Breafast disorganized”

WiFi

60/100
10 reviews

Regular internet service.

“Free wi fi” “Free internet access” “Wifi not working”

Room

51/100
112 reviews

Large, new, somewhat maintained rooms with standard beds. Dirty, neglected rooms with poor furnishings.

“Door was damaged” “Broken springs” “Broken shower”

Bar

34/100
8 reviews

Bar is not good.

“Cheap orange juice” “No draught beer” “No bar”

Ranked top 30% by solo travelers, with a score of 83

Good to know

  • Bad air conditioning

    “Poor A/C” “Air conditioning wasn't working”

  • Poor hotel buildings

    “Maintenance in bad condition” “Smelly hall”

  • Fair breakfast prices

    “Complimentary breakfast” “Breakfast included in the price”

  • Spacious rooms

    “Large carpet” “Decent sized TV”

Review highlights

Location

86/100
31 reviews

Well-located hotel, although, unfortunately the parking isn't easy.

“Lots of restaurants nearby” “Recommended car park” “Great hotel location”

Service

79/100
30 reviews

Reception is decent, with overall friendly and professional service.

“Excellent staff” “Excellent check out” “Friendly reception staff”

Cleanliness

66/100
19 reviews

Room cleanliness is acceptable. Moderately clean hotel facilities.

“Sheets clean” “Smelly hall” “Carpet stained”

WiFi

61/100
9 reviews

Regular internet service.

“Free wi fi” “Wifi Very easy” “Free wifi”

Breakfast

60/100
18 reviews

Affordable, fairly tasty breakfasts.

“No cooked breakfast” “No egg” “No plates or cups”

Room

47/100
48 reviews

Rooms needing maintenance, with bad bathrooms and A/C. Large, reasonably clean rooms and comfortable beds.

“Door was damaged” “Broken springs” “Broken shower”

Food

44/100
3 reviews

Food is not good.

“No bread” “No sausages” “No cutlery”

Amenities

36/100
13 reviews

Poor hotel buildings.

“Maintenance in bad condition” “Smelly hall” “Dirty carpets”

Ranked top 6% by families, with a score of 87

Good to know

  • Poor access to parking

    “No onsite parking” “Car parking had to pay”

  • Friendly service

    “Welcome friendly” “Friendly people in the reception”

  • Great location

    “Lots of restaurants nearby” “Recommended car park”

  • Poor bathroom

    “Towels were small” “Shower leaked”

Review highlights

Location

81/100
30 reviews

Well-located hotel, although, unfortunately the parking isn't easy.

“Lots of restaurants nearby” “Recommended car park” “Great hotel location”

Service

76/100
25 reviews

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

“Excellent staff” “Excellent check out” “Friendly reception staff”

Cleanliness

72/100
21 reviews

Clean hotel facilities. Room cleanliness is acceptable.

“Sheets clean” “Carpet was very badly stained” “Clean rooms”

Breakfast

63/100
19 reviews

Breakfast is average.

“Egg over cooked” “No cooked breakfast” “No plates or cups”

Room

47/100
29 reviews

Poorly-maintained but decently clean rooms, with okay beds and subpar bathrooms.

“Door was damaged” “Broken springs” “Broken shower”

Ranked top 78% by business travelers, with a score of 71

Good to know

  • Fantastic service

    “Excellent staff” “Excellent check out”

  • Great location

    “Lots of restaurants nearby” “Recommended car park”

Review highlights

Location

83/100
4 reviews

Great location.

“Lots of restaurants nearby” “Recommended car park” “Great hotel location”

Service

78/100
6 reviews

Fantastic service.

“Excellent staff” “Excellent check out” “Friendly reception staff”

Room

53/100
9 reviews

Room is all right.

“Shower excellent” “Door was damaged” “Broken springs”

Review highlights

Location

86/100
4 reviews

Great location.

“Lots of restaurants nearby” “Recommended car park” “Great hotel location”

Review Semantics by TrustYou

Details / Other Expenses

Check In: 14:00
Check Out: 11:00
Year of Last Renovation: 2007
Floors: 4
Rooms: 120
Corridors: Both Interior and Exterior Hallways
Non Smoking Rooms: 120
Handicap Rooms:
Suites: 0
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 1
Meeting Space: 150 sq. feet
Dist. to Food/Bars: 0.3 Mi
Dist. to Nearest Gym: 1.0 Mi
Lounge/Bar Hours: 24 Hours
Policies / Expenses
Cancellation:
4pm on the Day of Arrival
Nightly Parking: 8.60
Total Taxes: 0.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Alarm clock
  • Central location
  • Charge for early check out
  • Complimentary breakfast
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Diners Club
  • Dinner available
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Internet - wireless
  • Ironing facilities
  • Licensed bar
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Radio in room
  • Shower
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • Travellers cheques accepted

Airport & Shuttle Information

East Midlands Airport only 12 Miles from the Hotel - £20.00 in a taxi approximately

Airport Shuttle? Sorry, no airport shuttle available.

About Holiday Inn Express

  • Free Express Start Breakfast Bar offering eggs, omelets, bacon and sausage, and their signature cinnamon rolls just to name a few
  • Have their own 100% Arabica Smart Roast Coffee
  • Free high-speed internet service in every room
  • eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
  • Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 fax & photocopy services
  • Unlimited free local and toll-free calls

The Holiday Inn Express highlights above are subject to change without notice.

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