Cumberland House Knoxville Hotel

1109 White Ave., Knoxville, TN 37916 United States (USA) near Exit 387a on I-40 (~0.6mi)
View Map Reservations: 1-800-760-7718
3 Star property
35.9603495-83.925455
Cleaning Policy: You will receive prearrival communications with your reservation details and an explanation of the CleanStay program. As you walk through the lobby, you’ll notice that seating has been arranged to accommodate social distancing. Signage encouraging social distancing and explaining the CleanStay program will also be placed throughout the lobby. As you approach the elevator, you will see a hand sanitizing and disinfecting station for added peace of mind. As you approach your room, you’ll see that it has been sealed by housekeeping after deep cleaning and disinfection. The seal confirms no one has accessed the room since being cleaned. When you visit the fitness center, you will notice that the equipment has been arranged to accommodate social distancing. For meals and beverages, you will experience seating arranged to accommodate social distancing, order from sanitized (or singleuse) menus, and notice special attention to cleanliness and hygiene.

Check Current Prices






Include Discounts:

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room Types

Check Rates1 King Bed
Non-Smoking
Check Rates1 King Bed Guest Room
Non-Smoking
Check Rates1 King Bed Hearing Accessible
Non-Smoking
Check Rates1 King Bed Mobility Accessible
Non-Smoking
Check Rates1 King Executive Guest Room
Non-Smoking
Check Rates1 King Suite Balcony
Non-Smoking
Check Rates1 King Suite Sofa Bed
Non-Smoking
Check Rates1 King Suite with Balcony Hearing Accessible
Non-Smoking
Check Rates1 King Suite with Balcony Mobility Accessible
Non-Smoking
Check Rates2 Queen Beds Guest Room
Non-Smoking
Check Rates2 Queen Beds Hearing Accessible
Non-Smoking
Check Rates2 Queen Beds Mobility Accessible
Non-Smoking
Check Rates2 Queen Executive Guest Room
Non-Smoking
Check RatesAccessible King 1x King Bed 345sqft Free WiFi LCD TV Workdesk Coffee Machine
Non-Smoking
Check RatesAccessible Parkview 1x King Bed 1x Sofa Bed 550sqft Free WiFi LCD TV Coffee Machine
Non-Smoking
Check RatesDeluxe King 1x King Bed 360sqft Free WiFi Satellite TV LCD TV
Non-Smoking
Check RatesDeluxe Queen 2x Queen Bed 360sqft Free WiFi Workdesk Coffee Machine
Non-Smoking
Check RatesKing Split Suite 1x King Bed 1x Sofa Bed 425sqft Free WiFi LCD TV Coffee Machine
Non-Smoking
Check RatesParkview Suite 1x King Bed 1x Sofa Bed 550sqft Free WiFi LCD TV Coffee Machine
Non-Smoking
Check RatesRoom with 2 Queen Bed
Non-Smoking
Check RatesRoom with 2 Queen Bed (Hearing Access) (Mobility Accessible)
Non-Smoking
Check RatesRoom with 2 Queen Bed (Mobility Accessible)
Non-Smoking
Check RatesRoom with King Bed (Hearing Access) (Mobility Accessible)
Non-Smoking
Check RatesStandard King 1x King Bed 345sqft Free WiFi LCD TV Workdesk Coffee Machine
Non-Smoking
Check RatesStandard Queen 2x Queen Bed 345sqft Free WiFi LCD TV Satellite TV
Non-Smoking

Local Attractions

Our location in downtown Knoxville near the University of Tennessee means you won't have to go far for an adventure. The Knoxville Convention Center is a short, five-minute walk, and we are close to attractions of interest such as the Blount Mansion, the Knoxville Zoo, and the Tennessee Riverboat Company. Whether you are in town to catch a University of Tennessee football game at Neyland Stadium or attend a conference, our location puts you in perfect proximity to all our city has to offer. From shopping to dining to sporting events, you're in the right place.
4.0 out of 5. Based on 405 guest reviews

Property Description

As a nod to Knoxville's Textile Mills Heritage, The Cumberland House Hotel draws its inspiration from the people and industries who have helped make Knoxville what it is today. Our guest will get to experience a luxurious stay with signature amenities and tailored touches that represent different aspects of the various industries we so proudly represent.Location:Knoxville, the second oldest city in the state, is located in the East Tennessee region near the Smokey Mountain National Park. Knoxville has a rich arts community and hosts many festivals throughout the year. Knoxville is also the home of the Tennessee Volunteers and the location of the 1982 World's Fair.We are only a half mile from historic Market Square and Gay Street both of which are home to numerous local restaurants, bars, coffee shops, and retail stores. Step across the street and explore World's Fair Park and the Sunphere which was home to the 1982 World's Fair and walking distance of the Knoxville Convention Center and University of Tennessee.

Details / Other Expenses

Check In: 3:00pm
Check Out: 12:00pm
Year of Last Renovation: 2020
Floors: 7
Rooms: 130
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 130
Handicap Rooms: 17
Rooms with 1 Bed: 103
Rooms with 2 Beds: 27
Suites: 10
Room Windows: Windows Don't Open
Cleaning Frequency: Daily
Meeting Rooms: 4 View Spaces
Meeting Space: 4086 sq. feet
Banquet Space: Holds 300 people
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: 1.0 Mi
Dist. to Nearest Gym: On-site
Lounge/Bar Hours: 5pm-11pm
Policies / Expenses
Cancellation:
48 hours prior to arrival. Exceptions to that rule would be Special Events where cancellation policies vary per event.
Nightly Parking: $25
Total Taxes: 17.25%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
State Tax: 9.25% (per night)
Occupancy Tax: 5.00% (per night)
City Tax: 3.00% (per night)

Amenities / Features


  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Breakfast in room
  • Bus parking
  • Central location
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Dinner available
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Garage
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Free WiFi Internet
  • Ironing facilities
  • Laundry valet service
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Pets allowed
  • Private bathroom in room
  • Private car parking
  • Refrigerator
  • Restaurant
  • Safe in rooms
  • Self controlled heating/cooling system
  • Shower
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • TV Channel: Showtime
  • TV room
  • Valet Parking
  • Voicemail

Airport & Shuttle Information

TYS, McGhee Tyson Airport is the nearest airport to our hotel. It is ~20 min drive one way. A taxi costs ~$30 one way. No hotel shuttle available from/to the airport.

Local Shuttle Info: Free Downtown Knoxville trolley service.

Breakfast Information

We are a full service hotel. Our restaurant is open daily from 6:30AM-10PM (closed between 2-5PM). We have a la carte breakfast starting at $2.95 per person. We have items including eggs, waffles, sandwiches, pancakes, etc for assorted prices.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Yes! Pets are allowed.
Pet friendly rooms! $50 non-refundable fee applies.

Parking Info

$25 valet parking

Internet / WiFI

Wi-Fi is complimentary for all guests staying at the hotel.

Cleaning Policies

You will receive prearrival communications with your reservation details and an explanation of the CleanStay program. As you walk through the lobby, you’ll notice that seating has been arranged to accommodate social distancing. Signage encouraging social distancing and explaining the CleanStay program will also be placed throughout the lobby. As you approach the elevator, you will see a hand sanitizing and disinfecting station for added peace of mind. As you approach your room, you’ll see that it has been sealed by housekeeping after deep cleaning and disinfection. The seal confirms no one has accessed the room since being cleaned. When you visit the fitness center, you will notice that the equipment has been arranged to accommodate social distancing. For meals and beverages, you will experience seating arranged to accommodate social distancing, order from sanitized (or singleuse) menus, and notice special attention to cleanliness and hygiene.

Previously known as:
Four Points by Sheraton Knoxville, Four Points by Sheraton

Hotel Rate Trends at Cumberland House Knoxville Hotel

Rate fluctuations of Cumberland House Knoxville Hotel

The chart above shows averages of prices for both group/meeting prices and the best individual traveler rates we could find at the time the group/meeting bid was submitted. The most competitive group/meeting discount shown is 72.0% in January 2021 and the highest average individual rate is $448 in the month of January 2021. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Cumberland House Knoxville Hotel in a month when rates are lower.

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Meeting Rooms and Banquet Rooms at Cumberland House Knoxville Hotel

Below are the meeting, banquet, conference and event spaces at Cumberland House Knoxville Hotel.

Feel free to use the Cumberland House Knoxville Hotel meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Knoxville event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Ballroom 56 x 33 x 10 1848110/--6875--35----/--120122--
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Ballroom

Room Type:
General Meeting Room
Total Size:
1848 Sq. Mi
Dimensions:
56 x 33 x 10 Ft.
Floor Level:
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Half Day Rental:
$450.00 USD
Full Day Rental:
$900.00 USD
Breakout A 22 x 27 x 10 65040/--2520--1515--/--4045--
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Breakout A

Room Type:
General Meeting Room
Total Size:
650 Sq. Mi
Dimensions:
22 x 27 x 10 Ft.
Floor Level:
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Half Day Rental:
$175.00 USD
Full Day Rental:
$350.00 USD
Breakout B 23 x 28 x 10 62540/--2520--1515--/--4045--
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Breakout B

Room Type:
General Meeting Room
Total Size:
625 Sq. Mi
Dimensions:
23 x 28 x 10 Ft.
Floor Level:
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Half Day Rental:
$175.00 USD
Full Day Rental:
$350.00 USD
Boardroom 23 x 27 x 10 345--/----------10--/--------
Close This

Boardroom

Room Type:
General Meeting Room
Total Size:
345 Sq. Mi
Dimensions:
23 x 27 x 10 Ft.
Floor Level:
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Half Day Rental:
$150.00 USD
Full Day Rental:
$300.00 USD

FAQs about Cumberland House Knoxville Hotel

What time is check in?

Check in time is 3:00pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 12:00pm based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Cumberland House Knoxville Hotel have?

There are 130 rooms in the property.

Is there any meeting space at Cumberland House Knoxville Hotel?

Yes, they have 4 meeting rooms that can support various table layouts.

What kind of breakfast is at Cumberland House Knoxville Hotel?

We are a full service hotel. Our restaurant is open daily from 6:30AM-10PM (closed between 2-5PM). We have a la carte breakfast starting at $2.95 per person. We have items including eggs, waffles, sandwiches, pancakes, etc for assorted prices.

What parking is available at Cumberland House Knoxville Hotel?

$25 valet parking Not enough parking facilities, according to 71%. For 75%, parking prices were too high.

How much does internet cost?

Wi-Fi is complimentary for all guests staying at the hotel.

Can I get a AAA rate at Cumberland House Knoxville Hotel?

Sorry, this hotel does not offer AAA hotel discounts at this time.

Can I get a Senior or AARP rate at Cumberland House Knoxville Hotel?

Sorry, this hotel does not offer senior hotel discounts at this time.

Is there a gym at Cumberland House Knoxville Hotel?

Yes, there is a gym/fitness area available on-site at the property.

Is there shopping nearby?

Yes. Good shopping and sightseeing. Great shopping. Most guests liked the proximity to shopping.

Are there good dining options at Cumberland House Knoxville Hotel?

Dining experience could be nicer. For 60%, the dining experience was not enjoyable.

Is there a WiFi internet?

Yes. WiFi system needs upgrading. Wifi very slow. Wifi quality could be improved. Most guests said the wifi quality was bad.

Are there rooms with kitchenettes?

Yes. Kitchenette needs more attention. Most guests were unsatisfied with the kitchenette.

Testimonials:

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