MICROTEL INN & SUITES

501 Operations Dr., Newport News, VA 23602 United States (USA)
View Map Reservations: 1-800-230-4134
2.0 Star Suburban Hotel in Newport News City County
37.10919 -76.50122
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Average
3.0/ 5

Based on 331 guest reviews

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  • Complimentary breakfast is offered
  • The Avg. Group Discount is 11.0%!
  • Gym / Fitness Center Available
  • Hotel has 86 rooms
  • 3 floors in hotel
  • Check out time: 11:00am
  • Group friendly rating of 6.7/10

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Room Types

Check Rates1 Queen Accessfree Deluxe Continental Breakfastmicfrg Hairdryer Iron and Board WiFi
Non-Smoking
Check Rates1 Queen Bed Room with Free Continental Breakfast Free
Non-Smoking
Check Rates1 Queen Bed Room with Free Continental Breakfast Free WiFi
Smoking
Check Rates1 Queen Bed Room with Free Continental Breakfast Free WiFi Hair Dryer and Desk
Non-Smoking
Check Rates1 Queen Bed Room with Free Continental Breakfast Free WiFi Hair Dryer Iron and Ironing Board
Smoking
Check Rates1 Queen Non Smokingfree Deluxe Continental Breakfasthairdryer Iron and Board WiFi
Non-Smoking
Check Rates1 Queen Non Smokingfree Deluxe Continental Breakfastmicfrg Hairdryer Iron and Board Wi F
Non-Smoking
Check Rates1 Queen Smokingfree Deluxe Continental Breakfasthairdryer Iron and Board WiFi
Non-Smoking
Check Rates1 Queen Smokingfree Deluxe Continental Breakfastmicfrg Hairdryer Iron and Board Wi F
Non-Smoking
Check Rates2 Queen Beds Accessfree Deluxe Continental Breakfastmicfrg Hairdryer Iron and Board WiFi
Non-Smoking
Check Rates2 Queen Beds Non Smokingfree Deluxe Continental Breakfastmicfrg Hairdryer Iron and Board WiFi
Non-Smoking
Check Rates2 Queen Beds Room with Free Continental Breakfast Free
Non-Smoking
Check Rates2 Queen Beds Room with Free Continental Breakfast Free WiFi
Smoking
Check Rates2 Queen Beds Room with Free Continental Breakfast Free WiFi Hair Dryer and Desk
Non-Smoking
Check Rates2 Queen Beds Room with Free Continental Breakfast Free WiFi Hair Dryer Iron and Ironing Board
Smoking
Check Rates2 Queen Beds Smokingfree Deluxe Continental Breakfastmicfrg Hairdryer Iron and Board Wi F
Non-Smoking
Check RatesStandard Room 1 Queen Bed
Non-Smoking
Check RatesStandard Room 1 Queen Bed
Smoking
Check RatesStandard Room 1 Queen Bed Accessible
Non-Smoking
Check RatesStandard Room 1 Queen Bed Accessible Book and Save 25%
Non-Smoking
Check RatesStandard Room 1 Queen Bed Accessible Summer Sale
Non-Smoking
Check RatesStandard Room 1 Queen Bed Book and Save 25%
Non-Smoking
Check RatesStandard Room 1 Queen Bed Book and Save 25%
Smoking
Check RatesStandard Room 1 Queen Bed Summer Sale
Non-Smoking
Check RatesStandard Room 1 Queen Bed Summer Sale
Smoking
Check RatesStandard Room 2 Queen Beds
Non-Smoking
Check RatesStandard Room 2 Queen Beds
Smoking
Check RatesStandard Room 2 Queen Beds Accessible
Non-Smoking
Check RatesStandard Room 2 Queen Beds Accessible Book and Save 25%
Non-Smoking
Check RatesStandard Room 2 Queen Beds Accessible Summer Sale
Non-Smoking
Check RatesStandard Room 2 Queen Beds Book and Save 25%
Non-Smoking
Check RatesStandard Room 2 Queen Beds Book and Save 25%
Smoking
Check RatesStandard Room 2 Queen Beds Summer Sale
Non-Smoking
Check RatesStandard Room 2 Queen Beds Summer Sale
Smoking
Check RatesSummer Sale 1 Queen Bed Room with Free Continental Breakfast Free
Non-Smoking
Check RatesSummer Sale 1 Queen Bed Room with Free Continental Breakfast Free WiFi
Smoking
Check RatesSummer Sale 2 Queen Beds Room with Free Continental Breakfast Free
Non-Smoking
Check RatesSummer Sale 2 Queen Beds Room with Free Continental Breakfast Free WiFi
Smoking
Check RatesSummer Sale Upgraded 1 Queen Bed Room with Free Continental Breakfast
Smoking
Check RatesSummer Sale Upgraded 1 Queen Bed Room with Free WiFi Hair Dryer
Non-Smoking
Check RatesUpgraded 1 Queen Bed Room with Free Continental Breakfast
Smoking
Check RatesUpgraded 1 Queen Bed Room with Free Continental Breakfast Sgq1 Free WiFi and Hair Dryer
Smoking
Check RatesUpgraded 1 Queen Bed Room with Free WiFi Hair Dryer
Non-Smoking
Check RatesUpgraded 1 Queen Bed Room with Free WiFi Hair Dryer Ngq1 and Continental Breakfast
Non-Smoking

Local Attractions

Patrick Henry Mall; VA Living Museum, Mariners Museum; Endview Plantation, Lee Hall Mansion; City Center at Oyster Point; Port Warwick; Kiln Creek Golf Course; Christopher Newport University; Busch Gardens; Water Country USA; Va. Beach Boardwalk, and many more!

Verified Reviews of Microtel Inn & Suites

Below are the verified reviews from guests that we have booked recently:
"Total Disrespect to the United States of America."
Overall Score1.0/ 5
I was not going to write this review until I saw the US Flag flying outside the Hotel. This really fired me up. The white stripes appear more brown than white. It is so dirty. This is total disrespect to the United States of America. Wyndham should either clean it, replace, remove it and DO NOT FLY OUR FLAG. For the review: 1. So much grease on the microwave electric cord if you grasp it. 2. Microwave dish does not rotate. 3. Cigarette burn on guest bed and bath sink (NON SMOKING ROOM). 4. Electrical outlets so worn chargers for phones fall out. 5. Asked for extra hangers and was told I need to go to Dollar Tree, after I told them what I thought of that idea later they brought hangers. 6. Reported phone not working on day four, it was replaced. 7. Appears to be mold or dirty caulk under lip of shower surround.
(Individual traveler, booked 1 room), from US flag
27-Jul-2014 Verified Review, stayed from Mon Jul 21 to Sat Jul 26 2014 at a $49.49 average nightly rate.

Summary of Verified Reviews

Summary of 236 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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63
Poor

Small rooms with poor beds. Great location.

“Moderately priced hotels” “Excellent front desk service”

Good Economy Hotel Top 27% in city
Best Reception In City
Best Value for Money In City

Good to know

  • Small rooms

    “Hotel rooms are small” “Really small rooms”

  • Great reception

    “Excellent front desk service” “Lovely desk”

  • Great shopping

    “Plenty of shops” “Close to the mall”

  • Poor beds

    “Sheet loose” “Dirty bed sheets”

Review highlights

Location

98/100
33 reviews

Great location. Shopping, restaurants and bars in the area are great.

“Plenty of shops” “Proximity to the airport” “Good restaurants”

Value

93/100
35 reviews

Best value for money.

“Moderately priced hotels” “Cheap room” “Including food”

Service

77/100
81 reviews

Efficient, friendly service with a nice reception.

“Excellent front desk service” “Staff was helpful” “Pleasant staff”

Breakfast

52/100
23 reviews

Breakfast is average.

“No breakfast” “Nice breakfast” “Complimentary breakfast”

Cleanliness

48/100
66 reviews

Bathrooms and rooms are untidy. Clean hotel facilities.

“Everything damp” “Carpet dingy” “Dirty bed sheets”

Food

43/100
7 reviews

Food is not good.

“No fruit”

Room

40/100
109 reviews

Untidy, cramped rooms, with unclean bathrooms, and bad beds. Decent but badly maintained rooms with bad furniture and deficient A/C.

“Coffee machine was not working” “Air conditioner didn't work” “Toilet clogged”

Comfort

39/100
61 reviews

Cramped rooms, lacking comfort, with bad beds and A/C. Very quiet.

“Hotel rooms are small” “AC unit would not work” “Sheet loose”

Ranked top 80% by couples, with a score of 59

Good to know

  • Poor beds

    “Sheet loose” “Dirty bed sheets”

  • Friendly service

    “Staff was helpful” “Staff was very friendly”

  • Uncomfortable

    “Hotel rooms are small” “AC unit would not work”

  • Great reception

    “Excellent front desk service” “Lovely desk”

Review highlights

Service

73/100
14 reviews

Friendly service and great reception.

“Excellent front desk service” “Staff was helpful” “Pleasant staff”

Cleanliness

54/100
9 reviews

Rooms are dirty but the buildings are reasonably clean.

“Clean towels” “Everything damp” “Carpet dingy”

Comfort

47/100
8 reviews

Not very comfortable, with bad beds.

“Hotel rooms are small” “AC unit would not work” “Sheet loose”

Room

46/100
14 reviews

Terrible beds in dirty rooms.

“Coffee machine was not working” “Air conditioner didn't work” “Toilet clogged”

Ranked top 65% by families, with a score of 64

Good to know

  • Great reception

    “Excellent front desk service” “Lovely desk”

  • Poor beds

    “Sheet loose” “Dirty bed sheets”

  • Dirty

    “Everything damp” “Carpet dingy”

  • Dirty room

    “Carpet dingy” “Dirty bed sheets”

Review highlights

Service

77/100
14 reviews

Great service, especially at reception.

“Excellent front desk service” “Staff was helpful” “Pleasant staff”

Cleanliness

45/100
9 reviews

Dirty room.

“Everything damp” “Carpet dingy” “Dirty bed sheets”

Room

38/100
13 reviews

Terrible beds in dirty rooms.

“Coffee machine was not working” “Air conditioner didn't work” “Toilet clogged”

Comfort

34/100
8 reviews

Not very comfortable, with bad beds.

“Hotel rooms are small” “AC unit would not work” “Sheet loose”

Ranked top 48% by business travelers, with a score of 68

Good to know

  • Great location

    “Plenty of shops” “Proximity to the airport”

  • Poorly-maintained rooms

    “Coffee machine was not working” “AC unit would not work”

  • Friendly service

    “Staff was helpful” “Staff was very friendly”

  • Best value for money

    “Moderately priced hotels” “Cheap room”

Review highlights

Location

98/100
8 reviews

Great location.

“Plenty of shops” “Proximity to the airport” “Good restaurants”

Value

94/100
4 reviews

Best value for money.

“Moderately priced hotels” “Cheap room” “Including food”

Service

79/100
9 reviews

Friendly service.

“Excellent front desk service” “Staff was helpful” “Pleasant staff”

Breakfast

56/100
5 reviews

Breakfast is average.

“No breakfast” “Nice breakfast” “Complimentary breakfast”

Cleanliness

49/100
9 reviews

Dirty room.

“Everything damp” “Carpet dingy” “Dirty bed sheets”

Room

41/100
17 reviews

Neglected, dirty rooms.

“Coffee machine was not working” “Air conditioner didn't work” “Toilet clogged”

Comfort

39/100
9 reviews

Uncomfortable.

“Hotel rooms are small” “AC unit would not work” “Sheet loose”

Good to know

  • Small rooms

    “Hotel rooms are small” “Really small rooms”

  • Great reception

    “Excellent front desk service” “Lovely desk”

  • Great shopping

    “Plenty of shops” “Close to the mall”

  • Poor beds

    “Sheet loose” “Dirty bed sheets”

Review highlights

Location

98/100
32 reviews

Great location. Shopping, restaurants and bars in the area are great.

“Plenty of shops” “Proximity to the airport” “Good restaurants”

Value

93/100
35 reviews

Best value for money.

“Moderately priced hotels” “Cheap room” “Including food”

Service

77/100
80 reviews

Efficient, friendly service with a nice reception.

“Excellent front desk service” “Staff was helpful” “Pleasant staff”

Breakfast

52/100
23 reviews

Breakfast is average.

“No breakfast” “Nice breakfast” “Complimentary breakfast”

Cleanliness

48/100
66 reviews

Bathrooms and rooms are untidy. Clean hotel facilities.

“Everything damp” “Carpet dingy” “Dirty bed sheets”

Food

43/100
7 reviews

Food is not good.

“No fruit”

Room

41/100
108 reviews

Untidy, cramped rooms, with unclean bathrooms, and bad beds. Decent but badly maintained rooms with bad furniture and deficient A/C.

“Coffee machine was not working” “Air conditioner didn't work” “Toilet clogged”

Comfort

39/100
61 reviews

Cramped rooms, lacking comfort, with bad beds and A/C. Very quiet.

“Hotel rooms are small” “AC unit would not work” “Sheet loose”

Ranked top 83% by couples, with a score of 62

Good to know

  • Poor beds

    “Sheet loose” “Dirty bed sheets”

  • Uncomfortable

    “Hotel rooms are small” “AC unit would not work”

  • Friendly service

    “Staff was helpful” “Staff was very friendly”

  • Great reception

    “Excellent front desk service” “Lovely desk”

Review highlights

Service

73/100
13 reviews

Friendly service and great reception.

“Excellent front desk service” “Staff was helpful” “Pleasant staff”

Vibe

57/100
5 reviews

Decent vibe.

“New sheet” “Made us feel uncomfortable” “Old room”

Cleanliness

54/100
9 reviews

Rooms are dirty but the buildings are reasonably clean.

“Everything damp” “Carpet dingy” “Dirty linens”

Room

45/100
14 reviews

Terrible beds in dirty rooms.

“Coffee machine was not working” “Air conditioner didn't work” “Toilet clogged”

Comfort

45/100
8 reviews

Not very comfortable, with bad beds.

“Hotel rooms are small” “AC unit would not work” “Sheet loose”

Ranked top 60% by families, with a score of 63

Good to know

  • Great reception

    “Excellent front desk service” “Lovely desk”

  • Poor beds

    “Sheet loose” “Dirty bed sheets”

  • Dirty

    “Everything damp” “Carpet dingy”

  • Dirty room

    “Carpet dingy” “Dirty bed sheets”

Review highlights

Service

77/100
14 reviews

Great service, especially at reception.

“Excellent front desk service” “Staff was helpful” “Pleasant staff”

Cleanliness

45/100
9 reviews

Dirty room.

“Everything damp” “Carpet dingy” “Dirty bed sheets”

Room

38/100
13 reviews

Terrible beds in dirty rooms.

“Coffee machine was not working” “Air conditioner didn't work” “Toilet clogged”

Comfort

34/100
8 reviews

Not very comfortable, with bad beds.

“Hotel rooms are small” “AC unit would not work” “Sheet loose”

Ranked top 31% by business travelers, with a score of 70

Good to know

  • Great location

    “Plenty of shops” “Proximity to the airport”

  • Poorly-maintained rooms

    “Coffee machine was not working” “AC unit would not work”

  • Friendly service

    “Staff was helpful” “Staff was very friendly”

  • Best value for money

    “Moderately priced hotels” “Cheap room”

Review highlights

Location

98/100
8 reviews

Great location.

“Plenty of shops” “Proximity to the airport” “Good restaurants”

Value

94/100
4 reviews

Best value for money.

“Moderately priced hotels” “Cheap room” “Including food”

Service

79/100
9 reviews

Friendly service.

“Excellent front desk service” “Staff was helpful” “Pleasant staff”

Breakfast

56/100
5 reviews

Breakfast is average.

“No breakfast” “Nice breakfast” “Complimentary breakfast”

Cleanliness

49/100
9 reviews

Dirty room.

“Everything damp” “Carpet dingy” “Dirty bed sheets”

Room

41/100
16 reviews

Neglected, dirty rooms.

“Coffee machine was not working” “Air conditioner didn't work” “Toilet clogged”

Comfort

39/100
9 reviews

Uncomfortable.

“Hotel rooms are small” “AC unit would not work” “Sheet loose”

Review Semantics by TrustYou

Customer Reviews of Microtel Inn & Suites

3.0 out of 5.Based on 331 guest reviews, Average

Property Description

The Microtel Inn - Newport News is conveniently located off Interstate 64 in the heart of Newport News.It's our goal to make your stay as comfortable and enjoyable as possible. Throughout your stay, enjoy free local and long distance domestic phone calls and free high-speed wireless Internet access in all our rooms. Business travelers will appreciate the well-lighted work desks in each room, as well as copy and fax services available through the front desk. Your room key provides access to the NEWLY ADDED Fitness Center and Guest Laundry. For your safety and security, we feature a well lighted parking area as well as interior corridors and electronic key card entry access from the outside. Our rooms consist of either 1 or 2 Queen sized beds with Simmons pillow-top mattresses, iron/ironing board and a window seat for your enjoyment. We also offer Microwave/Refrigerator in some of our rooms for your convenience.Start your day off right with our complimentary deluxe continental breakfast. Need a mid-day pick-me-up? Fresh brewed coffee service is available all day, every day of the week. Plus, on Tuesday and Thursday evenings enjoy our Guest Appreciation reception with pizza (Tuesday) and subs (Thursday).The Microtel Inn - Newport News is conveniently located near several corporate and business centers as well as the Newport News/Williamsburg Airport. Leisure travelers will enjoy the newly expanded Patrick Henry Mall, the City Center at Oyster Point, the Mariner’s Museum, the Virginia Living Museum, the Peninsula Fine Arts Center, the Virginia War Museum and the Peninsula SPCA Exotic Sanctuary and Petting Zoo all just minutes away. Downtown Norfolk, Colonial Williamsburg, Bush Gardens Water Country, Jamestown and Yorktown are also less than 30 minutes away.

Details / Other Expenses

Check In:3:00pm
Check Out:11:00am
Year of Last Renovation:2008
Floors:3
Rooms:86
Corridors:All Rooms Have Interior Hallways
Non Smoking Rooms:62
Handicap Rooms:5
Suites:0
Room Windows:Windows Do Open
Cleaning Frequency:Daily
Meeting Rooms:0
Dist. to Food/Bars:0.5 Mi
Dist. to 24hr Restaurant:0.3 Mi
Dist. to Nearest Gym:0.3 Mi
Policies / Expenses
Cancellation:
72hrs. prior to arrival date for individual reservations and 30 days if canceling the entire group.
Nightly Parking:0.00
Total Taxes:12.50%
Total Misc Fees:$0.00 USD
(mandatory resort fees/taxes)
State Tax: 5.00%
City Tax: 7.50%

Amenities / Features


Pet Friendly? Yes! Pets are allowed.
call property for policy


  • Air conditioning
  • Alarm clock
  • Central location
  • Complimentary breakfast
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet is Complimentary
  • Ironing facilities
  • Kitchen facilities
  • Laundry facilities
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Refrigerator
  • Self controlled heating/cooling system
  • Shower
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • TV - Free HBO
  • Travellers cheques accepted
  • Voicemail

Airport & Shuttle Information

Newport News-Williamsburg International 2 miles

Airport Shuttle? Sorry, no airport shuttle available.

About Microtel Inns

  • Enjoy a comfortable night's stay with DreamWellTM bedding
  • Breakfast bar offering cold and hot options
  • Free wireless internet and local phone calls
  • U.S. locations offer free long-distance calls anywhere in the U.S.
  • Wonderful property for travelers with disabilities and special needs

The Microtel Inns highlights above are subject to change without notice.

Previously known as:
Microtel Inn Newport News

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