Verified Reviews of Holiday Inn Express Hotel & Suites Galveston West Below are the verified reviews from guests that we have booked recently:
"Stay Before the Cruise!"
Overall Score4.0/ 5
Overall I am happy with our stay. Front desk personnel are super friendly and easy going. Very personable. I love that you all are trying to make the hotel more modern with several updates. We did have a couple of rooms with no heat but they were moved immediately. Breakfast was yummy. Maybe just a few more healthy options.
26-Jan-2018 Verified Review, stayed from Wed Jan 17 to Thu Jan 18 2018 at a $75.00 group rate.
"Very Accommodating Hotel!"
Overall Score4.0/ 5
I brought a school group and the hotel made things very easy for me. We had one room that was freezing cold and they were very good about changing them out of that room. The only semi negative thing is they did not have my credit card still on file that I had sent with my paperwork to the manager, so the front desk had to scan the credit card per room instead of charging on lump sum for the group. The front desk staff was great and really worked hard to get us checked in as fast as she could. Loved that we had breakfast included. Nice bonus with 38 people.
25-Jan-2018 Verified Review, stayed from Wed Jan 17 to Thu Jan 18 2018 at a $75.00 group rate.
"Customer service was great and hotel was clean!"
Overall Score4.0/ 5
I went with my church youth group. Staff was very friendly. Hotel was clean and peaceful.
10-Jul-2017 Verified Review, stayed from Wed Jul 05 to Sat Jul 08 2017 at a $134.00 group rate (15% discount).
Customer Reviews of Holiday Inn Express Hotel & Suites Galveston West
Located on the West Side of Galveston Island we sit on the seawall over looking the Gulf of Mexico. Our property is a relaxing getaway from where most tourist stay. Our quite and calming location keeps the atmosphere relaxing as you can hear the waves crash into the seawall. We also have an exterior pool & spa that are open during the summer. A meeting facility able to accommodate small meetings & gatherings. Enjoy our free breakfast and Wi-Fi services while you stay with us. During your stay rest comfortably on one of our pillow top mattresses while watching our extensive satellite television. We pride our selves on service and we welcome you to Galveston.
We participate in our water conservation program along with upgraded hotel to energy conservative lighting.
Details / Other Expenses
|Corridors:||All Rooms Have Interior Hallways|
|Room Windows:||Windows Don't Open|
|Meeting Rooms:||1 |
|Meeting Space:||0 sq. feet|
|Banquet Space:||Holds 100 people|
Our Pool hours are from 10:00 AM to 10:00 PM - We do close our pool for the season from October 1st. to March 1st. Our exterior pool has a shower range for those coming off the beach. We also have to heated spa's for your relaxation.
|Ownership:||Balaji Hospitality Inc.| Policies / Expenses
Group blocks must be canceled 3 weeks prior to the arrival date. Reservations booked will have 24 hours to cancel individual reservations.
|Total Misc Fees:||$0.00 USD |
(mandatory resort fees/taxes)
|State Tax:|| 6.00%|
|City Tax:|| 9.00%|
Amenities / Features Pet Friendly? Sorry, pets are not allowed.
Our free full breakfast is from 6:00 AM to 9:30 AM. Including such favorites as Biscuits and gravy, Cinnamon Rolls, Pancakes, Cereal, eggs, & sausage. Coffee always available in the lobby. It's the perfect start to your day.
Internet / WiFI
We Offer Free Wi-Fi through out the building. Access code will be required to access the internet after every 24 hours. Hard line access is also available in rooms and Business center where we also provide computers for use.
About Holiday Inn Express
- Free Express Start Breakfast Bar offering eggs, omelets, bacon and sausage, and their signature cinnamon rolls just to name a few
- Have their own 100% Arabica Smart Roast Coffee
- Free high-speed internet service in every room
- eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
- Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 fax & photocopy services
- Unlimited free local and toll-free calls
The Holiday Inn Express highlights above are subject to change without notice.