Quality Inn Downtown

1900 South Roan St., Johnson City, TN 37601 United States (USA)
View Map Reservations: 1-800-760-7718
2.0 Star Property
36.306770-82.341420
+1-800-760-7718
Choice Hotels Announces Commitment To Clean Initiative: Guests may experience a growing variety of new and improved protocols, products and communications, some of which are already in place, to promote health and safety, including; Heightened cleaning protocols for high-traffic areas, Changes in breakfast offerings, Housekeeping "on-demand" option, Hand sanitizing stations, Enhancements to help facilitate contactless check-in and check-out, Personal protective equipment for hotel staff Read More
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Average
3.0/5

Based on 419 guest reviews

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  • Has an outdoor pool!
  • Complimentary breakfast is offered
  • 44 sleeping rooms in hotel
  • 2 floors in hotel
  • Check in: 3:00 pm
  • Check out: 11:00 AM
  • Groups & Meetings rating of 10.0/10

Check Current Prices






Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room Types

Check Rates1 King Bed
Smoking    Non-Smoking
Check Rates1 King Bed Accessible
Non-Smoking
Check Rates1 King Bed Accessible Doors Have 32 Inch Clear Width TV with Closed
Non-Smoking
Check Rates1 King Bed Coffeemaker TV Cable Satellite HBO Desk
Non-Smoking
Check Rates1 King Bed Coffeemaker TV Cable Satellite HBO Desk in Room
Smoking
Check Rates1 King Bed Poolside Room 2 Person Whirlpool in Bath Microwave
Smoking
Check Rates1 King Bed Poolside Room 2 Person Whirlpool in Bath Refrigerator
Smoking
Check Rates1 King Bed Suite Hair Dryer Coffeemaker Microwave, Refrigerator
Non-Smoking
Check Rates2 Queen Beds
Smoking    Non-Smoking
Check Rates2 Queen Beds Coffeemaker TV Cable Satellite HBO Desk
Smoking    Non-Smoking
Check RatesSpring Svgs Weekday Member 1 King Bed Accessible Doors Have 32 Inch Clear Width TV with Closed
Non-Smoking
Check RatesSpring Svgs Weekday Member 1 King Bed Coffeemaker TV Cable Satellite HBO Desk
Non-Smoking
Check RatesSpring Svgs Weekday Member 1 King Bed Coffeemaker TV Cable Satellite HBO Desk in Room
Smoking
Check RatesSpring Svgs Weekday Member 1 King Bed Poolside Room 2 Person Whirlpool in Bath Microwave
Smoking
Check RatesSpring Svgs Weekday Member 1 King Bed Suite Hair Dryer Coffeemaker Microwave, Refrigerator
Non-Smoking
Check RatesSpring Svgs Weekday Member 2 Queen Beds Coffeemaker TV Cable Satellite HBO Desk
Smoking    Non-Smoking

Local Attractions

Johnson City Mall (4 miles), Bristol Motor Speedway (15 miles), Historic Jonesborough (7 miles)

Verified Reviews of Quality Inn Downtown

Below are the verified reviews from guests that we have booked recently:
"Comfortable room, professional staff and very friendly."
Overall Score5.0/ 5
My room was clean and quiet. Staff was professional and friendly. I enjoyed my stay.
(Individual traveler, booked 1 room), from US flag
13-Jan-2022 Verified Review, stayed from Sun Jan 09 to Thu Jan 13 2022 at a $92.24 average nightly rate.
"Room smells disgusting."
Overall Score4.0/ 5
Room is virtually unbearable because it smells like an ashtray. How can you possibly charge what I paid for this pigsty. Absolutely gross.
(Individual traveler, booked 1 room), from US flag
11-Jun-2021 Verified Review, stayed from Fri Jun 11 to Sat Jun 12 2021 at a $115.99 average nightly rate.
"Dishonest and Irresponsible staff."
Overall Score1.0/ 5
Stay started out with hotel not being able to find our reservations. Luckily this issue was resolved (lucky as it was a busy college graduation weekend). Stayed first night, left in the morning for a meeting and when we got back to the room we discovered that not only did the cleaning lady let my husband into our room without any question but while we were out she let a complete stranger into our room! Thankfully The person only left a note and didn't take anything. We went directly to the front desk clerk who informed us he would look at the security camera and get back to us. If he didn't find anything before leaving the assistant manager would be speaking to Us in the morning. He never once mentioned he was the general manager who SHOULD have handled it right away. He apparently reviewed the tape, saw the person letting someone in our room and said nothing. That is just the start of the issue so you decide how this stay went.
(Individual traveler, booked 1 room), from US flag
11-May-2021 Verified Review, stayed from Thu May 06 to Fri May 07 2021 at a $92.99 average nightly rate.
"For the price and location it was fine. Room was super clean."
Overall Score3.0/ 5
H
(Individual traveler, booked 1 room), from US flag
01-May-2021 Verified Review, stayed from Wed Apr 28 to Thu Apr 29 2021 at a $82.99 average nightly rate.
"Night clerk for check in, extremely rude, ignoring our questions and hospitality was a zero."
Overall Score1.0/ 5
As above, night clerk ruined entire experience which was a gift to adult children during a Change of residence move and difficult day for grandchild emotionally. Never to book with with Quality Inn again due to this episode. Holiday Inn was no vacancy or we would've canceled, which the clerk said was our only alternative when a supervisor was requested.
(Individual traveler, booked 1 room), from US flag
18-Mar-2021 Verified Review, stayed from Wed Mar 17 to Thu Mar 18 2021 at a $83.99 average nightly rate.
"Room was clean, bedcwas very comfy. Had to wait 20 min for hot water to kick in."
Overall Score3.0/ 5
Booked online,charged me 110 when room is 67. Gave me receipt when checked out for 67. But got 110 and addl 30 charge to my account. Scamming!
(Individual traveler, booked 1 room), from US flag
14-Mar-2021 Verified Review, stayed from Thu Mar 11 to Fri Mar 12 2021 at a $80.99 average nightly rate.
"Never even checked in."
Overall Score1.0/ 5
I rented a room for my brother in his name when asked person staying in room, with his phone number and address paid with my card. Once he got there he was told I had to sign an agreement form for payment, he had pay 100 deposit because he was local. So I called to see what the problem was the receptionist was extremely rude as she was with my brother. When I explained there was no where on the site stating anything about a deposit she said thats the owners policy. Witch was never stated on site, I explained I never recieved a form via email to sign. She said I didnt send it he didnt give to me. I said cant you use my card for deposit since you have my information and card info she says NO you booked through a 3rd party. So when I said I need owner/managers contact info and refund she says you gave to contact 3rd party you used. And you can talk to manage tomorrow 7am 3pm I said okay thank you I will also let them know that you was a rude butch she said ill let them know you cussed me I said thats not cussing thats statung your attitude towards me and humiliating my brother. She says you wont get a refubd now and processes the payment without any of my information all becsuse I was filing a complaint and lied about having my information to process the deposit. So they charged me when wouldnt allow check in and lied about having my information. Now what kind of buisness does that? A crooked one. Also contacted 3rd party hotel planner with no response so iv filed a dispute with card company and had to get attorney involved over one night hotel stay.
(Individual traveler, booked 1 room), from US flag
23-Aug-2020 Verified Review, stayed from Sun Aug 16 to Mon Aug 17 2020 at a $62.99 average nightly rate.
"Ripped Off"
Overall Score4.0/ 5
I should of been informed of the 100. Local deposit BEFORE my card was charged.
(Individual traveler, booked 1 room), from US flag
04-Aug-2020 Verified Review, stayed from Mon Aug 03 to Tue Aug 04 2020 at a $65.69 average nightly rate.
"I got ripped off my card was charged and I didn't get to stay!"
Overall Score1.0/ 5
Sucks, my card was charged I didn't get to stay due to being a local and this isn't fair. I got nothing but a frigging headache! And they haven't the last of me!
(Individual traveler, booked 1 room), from US flag
04-Aug-2020 Verified Review, stayed from Mon Aug 03 to Tue Aug 04 2020 at a $65.69 average nightly rate.
"Very clean. Convenient to eating places."
Overall Score4.0/ 5
Will definitely stay here again. Also close to the VA hospital,which is a plus. Staff friendly. Snacks are pricey.
(Individual traveler, booked 1 room), from US flag
24-May-2020 Verified Review, stayed from Thu May 21 to Fri May 22 2020 at a $65.69 average nightly rate.
"Very clean and helpful employees"
Overall Score5.0/ 5
Son loved the breakfast. Very nice employees.
(Individual traveler, booked 1 room), from US flag
28-Oct-2019 Verified Review, stayed from Thu Oct 24 to Fri Oct 25 2019 at a $62.99 average nightly rate.
3.0 out of 5. Based on 419 guest reviews

Property Description

Get more for your hard-earned money at the Quality Inn Downtown hotel in Johnson City, TN, nestled in the foothills of the Appalachian Mountains. Nearby activities and sites include the Bristol Motor Speedway, East Tennessee State University, Johnson City Medical Center and the Tri-Cities Regional Airport. Get more value with amenities like free WiFi, free parking and a seasonal outdoor pool. Guest rooms come with TVs, coffee makers and premium bedding. We also offer membership to the Choice Privileges Program, which gives members the opportunity to earn valuable rewards points toward airline miles, gift cards and free hotel room nights.

Details / Other Expenses

Check In: 3:00 pm
Check Out: 11:00 AM
Year of Last Renovation: 2008
Floors: 2
Rooms: 44
Corridors: All Rooms Have Exterior Hallways
Non Smoking Rooms: 33
Handicap Rooms:
Suites: 0
Room Windows: Windows Don't Open
Cleaning Frequency: Daily
Meeting Rooms: 0
Dist. to Food/Bars: 0.5 Mi
Dist. to 24hr Restaurant: 4.0 Mi
Ownership: Jeeya Hospitality LLC
Policies / Expenses
Nightly Parking: 0
Total Taxes: 14.50%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
State Tax: 9.50%
City Tax: 7.00%

Amenities / Features


  • Air conditioning
  • Alarm clock
  • Complimentary breakfast
  • Complimentary newspaper
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Electronic key card
  • Fax available
  • Free local calls
  • Internet - wireless
  • Free WiFi Internet
  • Ironing facilities
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Radio in room
  • Refrigerator
  • Safe in rooms
  • Self controlled heating/cooling system
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV Channel: HBO
  • Movies in room
  • Ice Maker
  • Bus parking

Airport & Shuttle Information

Tri-City Regional Airport (10 miles)

Airport Shuttle? Sorry, no airport shuttle available.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Yes! Pets are allowed.

About Quality Inns

  • Comfortable bedding with soft pillows
  • Hot, fresh, and healthy breakfast options available at certain locations
  • Known for providing friendly services
  • Free high-speed internet, local U.S. calls, and daily USA TODAY newspaper
  • Fresh coffee and tea in the lobby 24/7
  • Great meeting space also offered at most locations

The Quality Inns highlights above are subject to change without notice.

Previously known as:
Quality Inn on S. Roan St. (Etsu / Milligan Colleg

FAQs about Quality Inn Downtown

What time is check in?

Check in time is 3:00 pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 11:00 AM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Quality Inn Downtown have?

There are 44 sleeping rooms in the hotel.

Can I get a AAA rate at Quality Inn Downtown?

Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA Rate - 1 King Bed Accessible Doors Have 32 Inch Clear Width TV with Closed

Can I get a Senior or AARP rate at Quality Inn Downtown?

Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior AARP Rate ID Required 1 King Bed Accessible Doors Have 32 Inch Clear Width TV with Closed

Is there a pool at Quality Inn Downtown?

Yes, there is a pool on-site at the property..

Testimonials:

Testimonials icon
"First time experience was great. We are involved with a softball organization that support 5 teams. I will pass the word to the rest of our coaches." P.D. - Bloomington, IL

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