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Choice Hotels Announces Commitment To Clean Initiative: Guests may experience a growing variety of new and improved protocols, products and communications, some of which are already in place, to promote health and safety, including; Heightened cleaning protocols for high-traffic areas, Changes in breakfast offerings, Housekeeping "on-demand" option, Hand sanitizing stations, Enhancements to help facilitate contactless check-in and check-out, Personal protective equipment for hotel staff Read More
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Very Good
4.0/5
Based on 118 guest reviews
- Includes an outdoor swimming pool
- Free complimentary breakfast
- Gym is available on property
- 93 rooms in hotel
- 3 floors in hotel
- 19 suites in hotel
- Check-in time: 3:00pm
- Groups/Meetings rating of 10.0/10
- 2 meeting rooms in hotel
Standard prices by room type for the next 60 days
Room Types
Check Rates1 Bedroom Presidential Suite with 1 King Bed Sofa Bed and Complimentary Buffet Breakfast
Non-Smoking
Check Rates1 King Bed - Free Internet, Free Breakfast, Free Parking, Refrigerator, Microwave
Non-Smoking
Check Rates1 King Suite - Free Full Breakfast Desk with Ergonomic Chair Free Local Calls
Non-Smoking
Check Rates1 King Suite 1 Bedroom Suite Sitting Area Sofa and or Chair Sofa Bed 1 Person
Non-Smoking
Check Rates2 Queen Senior Rate Free Full Breakfast Desk with Ergonomic Chair Hair Dryer HBO
Non-Smoking
Check RatesAAA Rate - 1 King Bed Suite - Free Full Breakfast Phone Local Free Hair Dryer HBO
Non-Smoking
Check RatesGovt Military Rate 2 Queen Beds - Free Full Breakfast Hair Dryer HBO Table and Chairs
Non-Smoking
Check RatesSenior AARP Rate ID Required 1 King Bed - Free Full Breakfast Coffeemaker Phone Local
Non-Smoking
Check RatesSenior AARP Rate ID Required 1 King Bed Accessible Tub 1st Floor Air Conditioning
Non-Smoking
Check RatesSenior AARP Rate ID Required 1 King Bed Coffeemaker Phone Local Free Hair Dryer HBO
Non-Smoking
Check RatesSenior AARP Rate ID Required 1 King Bed Suite - Free Full Breakfast Phone Local Free Hair Dryer HBO
Non-Smoking
Check RatesSenior AARP Rate ID Required 1 King Bed Suite 1 Bedroom Suite Sitting Area Sofa and or Chair
Non-Smoking
Check RatesSenior AARP Rate ID Required 1 King Bed Suite Phone Local Free Hair Dryer HBO Hot Tub in Room
Non-Smoking
Check RatesSenior AARP Rate ID Required 2 Queen Beds - Free Full Breakfast Hair Dryer HBO Table and Chairs
Non-Smoking
Local Attractions
Charlotte Convention Center / NASCAR Hall of Fame, Lowe's Motor Speedway, Concord Mills Mall, Carowinds Theme Park, Carolina Panthers Bank of America Stadium, Time Warner Cable Bobcat's Arena, Merchandise Mart, Verizon Amphitheater, Discovery Place, and NASCAR Hall of Fame.
Map and Points of Interest Near Comfort Inn Matthews - Charlotte
Verified Reviews of Comfort Inn Matthews Charlotte
Below are the verified reviews from guests that we have booked recently: "Wish coffee dispenser was working when I got down for breakfast."
Overall Score3.0/ 5
Average
Marilys R. (Individual traveler, booked 1 room), from 
15-Oct-2022 Verified Review, stayed from Wed Oct 12 to Thu Oct 13 2022 at a $94.00 average nightly rate. 
"Nice, Clean & Comfy"
Overall Score4.0/ 5
The folks who work at this hotel are extremely friendly and helpful. My room was clean and comfortable.
Cressey M. (Individual traveler, booked 1 room), from
13-Jul-2022 Verified Review, stayed from Mon Jul 11 to Wed Jul 13 2022 at a $83.99 average nightly rate. "Renovations Needed"
Overall Score2.0/ 5
This hotel lacked cleanliness and is very outdated. It is overdue for renovations. The breakfast was very good though.
Sonji L. (Individual traveler, booked 1 room), from
28-May-2022 Verified Review, stayed from Fri May 27 to Sat May 28 2022 at a $106.99 average nightly rate. "The appearance of the beds were awful."
Overall Score1.0/ 5
Both of the beds had stained sheets as well as the comforters. I requested clean sheets and comforters and they were equally stained. When the microwave was in use, the lights, microwave and TV would shut off. I reported the issue to the front desk clerk. When I checked out I asked another front desk clerk if there was a note left for maintenance and I was informed that there had not been a message left to correct the issue. The staff was very friendly.
Gloria S. (Individual traveler, booked 1 room), from
02-Mar-2022 Verified Review, stayed from Wed Feb 23 to Fri Feb 25 2022 at a $99.99 average nightly rate. "Nice Room"
Overall Score4.0/ 5
The room was very nice and the bed was super comfortable. The only negative thing I have to say is regarding the free breakfast. It was terrible. Basically it was cereal. The breakfast room was small and depressing and the ?buffet? was non existent.
Robert S. (Individual traveler, booked 1 room), from
27-Aug-2021 Verified Review, stayed from Fri Aug 20 to Sat Aug 21 2021 at a $102.99 average nightly rate. "Nice Room"
Overall Score4.0/ 5
The room was very nice and the bed was super comfortable. The only negative thing I have to say is regarding the free breakfast. It was terrible. Basically it was cereal. The breakfast room was small and depressing and the ?buffet? was non existent.
Robert S. (Individual traveler, booked 1 room), from
26-Aug-2021 Verified Review, stayed from Fri Aug 20 to Sat Aug 21 2021 at a $102.99 average nightly rate. "Nice Room"
Overall Score4.0/ 5
The room was very nice and the bed was super comfortable. The only negative thing I have to say is regarding the free breakfast. It was terrible. Basically it was cereal. The breakfast room was small and depressing and the ?buffet? was non existent.
Robert S. (Individual traveler, booked 1 room), from
26-Aug-2021 Verified Review, stayed from Fri Aug 20 to Sat Aug 21 2021 at a $102.99 average nightly rate. "All attendant was very courteous ,great explainers on details."
Overall Score4.0/ 5
Yes, I checked in room 314 on Saturday 3/7/2020 and check out Sunday 3/8/2020,everything was fine. But when I checked out they had me with some one else address, said it was a computer clinch. He showed me he changed it in the computer correctly it was still generating West Palm Beach, Florida 33401 address even on my receipt. He said it was in the computer correctly should correct shortly ,but still made me a little nervous. But otherwise experience awesome!
Shelby B. (Individual traveler, booked 1 room), from
09-Mar-2020 Verified Review, stayed from Sat Mar 07 to Sun Mar 08 2020 at a $99.00 average nightly rate. "All went well! Clean, convenient and helpful!"
Overall Score4.0/ 5
The receptionist also was cordial and helpful in holding a package for another guest to pick up!
Daniel R. (Individual traveler, booked 1 room), from
17-Feb-2020 Verified Review, stayed from Fri Feb 14 to Sat Feb 15 2020 at a $80.10 average nightly rate. "Noisy"
Overall Score3.0/ 5
Room 231 had mold on the curtains covering the window. Front desk check in was very nice helpful and professional but the person at check out was not as friendly. Don't care attitude. The hotel is dated and needs a face lift.
Kathy M. (Individual traveler, booked 1 room), from
08-Dec-2019 Verified Review, stayed from Fri Dec 06 to Sun Dec 08 2019 at a $79.00 average nightly rate. "Noisy"
Overall Score3.0/ 5
Room 231 had mold on the curtains covering the window. Front desk check in was very nice helpful and professional but the person at check out was not as friendly. Don't care attitude. The hotel is dated and needs a face lift.
Kathy M. (Individual traveler, booked 1 room), from
08-Dec-2019 Verified Review, stayed from Fri Dec 06 to Sun Dec 08 2019 at a $79.00 average nightly rate. "Quiet, comfortable and clean."
Overall Score4.0/ 5
I enjoyed my stay.
Samantha K. (Individual traveler, booked 1 room), from
21-Jun-2019 Verified Review, stayed from Wed Jun 19 to Fri Jun 21 2019 at a $80.10 average nightly rate. "Quiet, comfortable and clean."
Overall Score4.0/ 5
I enjoyed my stay.
Samantha K. (Individual traveler, booked 1 room), from
21-Jun-2019 Verified Review, stayed from Wed Jun 19 to Fri Jun 21 2019 at a $80.10 average nightly rate. "Good except for pillows."
Overall Score4.0/ 5
everything was fine except for the pillows which they had wadded up into a little ball. When we talked to the manager the next day he couldn't understand it until he started to unwrap the pillow cases. then the pillows came out to normal size. They should inform customers of this or "DON'T DO IT". WE COULD HAVE SLEPT A LOT BETTER.
John C. (Individual traveler, booked 1 room), from
03-Jun-2019 Verified Review, stayed from Fri May 31 to Sun Jun 02 2019 at a $89.00 average nightly rate. "HOME AWAY FROM HOME."
Overall Score5.0/ 5
From the breakfast server to the housekeeper to the concierge, everyone was helpful, friendly and accommodating. Clean and spacious rooms; comfortable beds and pillows. Recent renovations gave it a trendy but comfortable appeal. Reasonable rates with an abundance of Southern hospitality. Enjoyed our stay.
Kitra T. (Individual traveler, booked 1 room), from
22-May-2019 Verified Review, stayed from Sat May 18 to Sun May 19 2019 at a $75.60 average nightly rate. "Very Pleased"
Overall Score4.0/ 5
I was so pleased with the size of the room and how clean it was. The check in process was great and very friendly. On the other hand, the lady at the front desk the following morning was very rude and acted like she didn't want to be bothered.
Angie D. (Individual traveler, booked 1 room), from
26-Jul-2014 Verified Review, stayed from Fri Jul 25 to Sat Jul 26 2014 at a $71.10 average nightly rate. "Friendly front desk folks, clean accomodations, easy access to anywhere!"
Overall Score4.0/ 5
Our second visit was equal to our first stay in May. Enjoy the location which is in close proximity to daughter's home in Matthews. The setting is quiet and inside and outside attention to cleanliness is terrific. Also enjoy the a.m. breakfast buffet: good variety of foods, and maintained so well. We look forward to our next stay.
James D. (Individual traveler, booked 1 room), from
01-Dec-2013 Verified Review, stayed from Tue Nov 26 to Sat Nov 30 2013 at a $79.00 average nightly rate. "Friendly front desk, clean, delicious breakfast buffet, quiet location"
Overall Score4.0/ 5
Our second stay at CI, Matthews and as before, most enjoyable. The atmosphere is welcoming and desk folks most accommodating. Super comfortable beds/pillows make for a good night's sleep. Enjoy the offerings at the buffet breakfast. Accommodations just as noted; no negative surprises. Will certainly book again.
James D. (Individual traveler, booked 1 room), from
30-Nov-2013 Verified Review, stayed from Tue Nov 26 to Sat Nov 30 2013 at a $79.00 average nightly rate. Property Description
The Comfort Inn® hotel is ideally located in the heart of Matthews, in the Windsor Square Shopping Center. This Matthews, NC hotel offers guests an unforgettable experience with our warm and friendly service. We are near attractions like the Discovery Place, Bank of America Stadium, Bojangles Coliseum, Verizon Wireless Amphitheatre Charlotte and Carowinds amusement park.Additional points of interest close by include: Charlotte Convention Center / NASCAR Hall of Fame Extreme Ice Center Carolina Courts Lowe's Motor Speedway University of North Carolina at Charlotte Time Warner Cable ArenaUnwind with friends and family or connect with colleagues in Windsor Square's outstanding dining, lounging and restaurant venues.As a guests of this Matthews, NC hotel, you can enjoy amenities and features like: Free wireless high-speed Internet access Free coffee and tea in the lobby Free happy hour Monday - Thursday 5 p.m. - 6 p.m. with wine, sodas, cookies and appetizer provided by local franchised restaurants.Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Inn the perfect way to start your day. Enjoy our free hot breakfast featuring sausage, eggs, bacon, yogurt, fresh fruit, cerealand more, including your choice of hot waffle flavors!This non-smoking North Carolina hotel also has a seasonal outdoor pool and on-site exercise room.Business travelers will welcome additional amenities including the business center that offers state-of-the-art conveniences like public computers with free Internet access, and access to copy and fax services. There are two banquet and meeting rooms located on the premises, perfect for hosting a variety of functions. All spacious guest rooms come equipped with 32-inch LCD televisions, refrigerators, microwaves, coffee makers, curved shower rods, hair dryers, desks, cable television, irons and ironing boards. Ask about our rooms that also feature hot tubs and sofa sleepers. Connecting rooms can be requested.For added convenience, coin-operated laundry facilities are located on the premises. Ample parking is provided and can accommodate trucks and buses.Whether traveling for business or pleasure, the Comfort Inn hotel is a great place to call home in North Carolina. Visit today and let us make your stay relaxing with our unsurpassed service.
Details / Other Expenses
| Check In: | 3:00pm |
| Check Out: | 11:00am |
| Year of Last Renovation: | 2010 |
| Floors: | 3 |
| Rooms: | 93 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 93 |
| Handicap Rooms: | |
| Suites: | 19 |
| Room Windows: | Windows Don't Open |
| Meeting Rooms: | 2 View Spaces |
| Meeting Space: | 1800 sq. feet |
| Banquet Space: | Holds 60 people |
| Dist. to Food/Bars: | 0.3 Mi |
| Dist. to Nearest Gym: | 0.3 Mi |
Policies / Expenses
| Cancellation: Cancellation Policy can be arranged according to groups request. | |
| Nightly Parking: | $0 |
| Total Taxes: | 15.25% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| State Tax: | 7.25% |
| Occupancy Tax: | 8.00% |
| Parking Fee: | 0.00 Per Night |
| Gym Fee: | 0.00 Per Day |
| Rooms Wireless Internet Fee: | 0.00 Per Day |
| Rooms Wired Internet Fee: | 0.00 Per Day |
| Meeting Wireless Internet Fee: | 0.00 Per Day |
| Meeting Wired Internet Fee: | 0.00 Per Day |
Amenities / Features
- Air conditioning
- Alarm clock
- Central location
- Clothes drying
- Complimentary breakfast
- Complimentary newspaper
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Electronic key card
- Elevator
- Facilities for the disabled
- Fax available
- Fitness and health center
- Free local calls
- Hairdryer available
- Handicap accessible
- Central heating
- Ice Maker
- Internet - wireless
- Free WiFi Internet
- Ironing facilities
- Jacuzzi
- Laundry facilities
- Microwave in room
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Private bathroom in room
- Quiet location
- Radio in room
- Refrigerator
- Self controlled heating/cooling system
- Shower
- Swimming pool - outdoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Telephone - Free local calls
- Television
- TV - Free Cable
- TV Channel: HBO
- Travellers cheques accepted
- Voicemail
Airport & Shuttle Information
Charlotte Douglas Airport, 15 miles, no shuttle on-site but, taxi service is approx $45.00 one way.
Airport Shuttle? Sorry, no airport shuttle available.Breakfast Information
Free Full Hot Breakfast! Sausage, Eggs, Bacon, Waffles and more...
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are not allowed.About Comfort Inns
- Hot breakfast items with two waffle flavors, meat, and eggs
- Free high-speed internet access and daily newspaper
- Flat-panel TV's in each room
- Pool and/or exercise facilities available based on location
- Spacious seating areas in the lobby
The Comfort Inns highlights above are subject to change without notice.
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Meeting Rooms and Banquet Rooms at Comfort Inn Matthews - Charlotte
Below are the meeting, banquet, conference and event spaces at Comfort Inn Matthews - Charlotte.
Feel free to use the Comfort Inn Matthews - Charlotte meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Matthews event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Feet) | Size (sqft.) | Banquet 5'/6'  | Crescent | Classroom | Hollow Square  | U-Shape | Boardroom | Convention 8'/10'  | Theater | Reception | Regist. Desk  |
| Ambassador Room | 35 x 30 x 0 | 1050 | 50/-- | 50 | 50 | 50 | 50 | 30 | --/-- | 60 | -- | 30 |
Close This Ambassador RoomRoom Type: General Meeting Room Total Size: 1050 Sq. Mi Dimensions: 35 x 30 x 0 Ft. Floor Level: 3 Power Outlets: 9 Columns: 0 Windows: 3 Natural Light?: Yes Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
| Envoy Room | 25 x 30 x 0 | 750 | 30/-- | 30 | 30 | 20 | 20 | 20 | --/-- | 35 | -- | 20 |
Close This Envoy RoomRoom Type: General Meeting Room Total Size: 750 Sq. Mi Dimensions: 25 x 30 x 0 Ft. Floor Level: 3 Below Ground Power Outlets: 6 Columns: 0 Windows: 3 Natural Light?: Yes Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
| Ambassador | 28 x 30 x 12 | 0 | --/-- | -- | 58 | -- | 23 | 21 | --/-- | 88 | -- | -- |
Close This AmbassadorRoom Type: General Meeting Room Total Size: 0 Sq. Mi Dimensions: 28 x 30 x 12 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Envoy | 28 x 22 x 12 | 0 | --/-- | -- | 42 | -- | 17 | 15 | --/-- | 65 | -- | -- |
Close This EnvoyRoom Type: General Meeting Room Total Size: 0 Sq. Mi Dimensions: 28 x 22 x 12 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
Planning an Event? Matthews Hotel RFP Request for Proposal | Find Meeting Space | Meeting Space Calculator
FAQs about Comfort Inn Matthews Charlotte
What time is check in?
Check in time is 3:00pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 11:00am based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Comfort Inn Matthews Charlotte have?
There are 93 rooms in the property.
Is there any meeting space at Comfort Inn Matthews Charlotte?
Yes, they have 2 meeting rooms that can support various table layouts.
What kind of breakfast is at Comfort Inn Matthews Charlotte?
Free Full Hot Breakfast! Sausage, Eggs, Bacon, Waffles and more...
Can I get a AAA rate at Comfort Inn Matthews Charlotte?
Yes, they have stay dates that support AAA hotel discounts. Example room type: 1 King AAA Rate Desk with Ergonomic Chair Free Full Breakfast
Can I get a Senior or AARP rate at Comfort Inn Matthews Charlotte?
Yes, they have stay dates that support Senior hotel discounts. Example room type: 1 King Senior Rate Desk with Ergonomic Chair Free Full Breakfast
Is there a gym at Comfort Inn Matthews Charlotte?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at Comfort Inn Matthews Charlotte?
Yes, there is a pool on-site at the property..
Testimonials:
"A joy to finally get a real person on the telephone that was willing to help me. You make finding a hotel that honors "groups" so much easier. She was very polite and helpful." A.S. - Norwalk, CT
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