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Very Good
4.5/5
Based on 541 guest reviews
- Includes an outdoor swimming pool
- Free complimentary breakfast
- The Avg. Group Discount is 5.8%!
- Gym is available on property
- 93 rooms in hotel
- Check-out time: 11:00am
- Groups/Meetings rating of 8.9/10
- 2 meeting rooms in hotel
Room Types
Check Rates1 King Govt Military Rate Accessible Mobility Accessible Accessible Tub 1st Floor
Non-Smoking
Check Rates1 King Suite 1 Bedroom Suite Sitting Area Sofa and or Chair Sofa Bed 1 Person
Non-Smoking
Check Rates1 King Suite Free Full Breakfast Desk with Ergonomic Chair Flatscreen Plasma TV
Non-Smoking
Local Attractions
Charlotte Convention Center / NASCAR Hall of Fame, Lowe's Motor Speedway, Concord Mills Mall, Carowinds Theme Park, Carolina Panthers Bank of America Stadium, Time Warner Cable Bobcat's Arena, Merchandise Mart, Verizon Amphitheater, Discovery Place, and NASCAR Hall of Fame.
Map and Points of Interest Near Comfort Inn Matthews / Charlotte
Verified Reviews of Comfort Inn Matthews / Charlotte
Below are the verified reviews from guests that we have booked recently:"Very Pleased"
Overall Score4.0/ 5
I was so pleased with the size of the room and how clean it was. The check in process was great and very friendly. On the other hand, the lady at the front desk the following morning was very rude and acted like she didn't want to be bothered.
Angie D. (Individual traveler, booked 1 room), from 
26-Jul-2014 Verified Review, stayed from Fri Jul 25 to Sat Jul 26 2014 at a $71.10 average nightly rate. 
Response from Management on 14-Aug-2014:
Dear Valued Guest,Thank you for your review! We are glad to know you enjoyed your stay and found our newly renovated rooms to be clean and comfortable as our goal is to make each guest feel at home. Hope to see you soon!
"Christian Group"
Overall Score4.0/ 5
The staff was wonderful.
Michelle T. (Group coordinator, booked 10 rooms), from
22-Jul-2014 Verified Review, stayed from Thu Jul 17 to Sat Jul 19 2014 at a $75.00 group rate. Response from Management on 14-Aug-2014:
Dear Valued Guest,Thank you for the great review! We are happy to hear you had a enjoyable stay at our hotel. Our staff's goal is to make each guest feel at home and treat them like family. I can see that we have met that goal from your review! Come Back Soon!
"Enjoyable Stay"
Overall Score4.0/ 5
Stayed for a weekend while in town for a wedding. Great hotel, convenient location. Comfy beds, great breakfast and courteous staff. Loved that as a guest we could use the gym in the shopping plaza next door.
Jennifer D. (Group coordinator, booked 10 rooms), from
01-Jul-2014 Verified Review, stayed from Fri Jun 27 to Mon Jun 30 2014 at a $76.00 group rate (7% discount). Response from Management on 14-Aug-2014:
Dear Valued Guest,Thank you for a great feedback! We are glad to hear you had a great day! We give the best at the best price and giving free passes to the local gym is one of them.We hope to see you soon!
"A newly remodeled property. Very good experience there."
Overall Score5.0/ 5
This is an older hotel that has been recently renovated. It is very nice. The breakfast was great.
Reese N. (Group coordinator, booked 10 rooms), from
01-Jun-2014 Verified Review, stayed from Fri May 30 to Sat May 31 2014 at a $75.00 group rate. Response from Management on 14-Aug-2014:
Dear Reese,Thank you for the review! We have just renovated and are glad to know that you enjoyed your stay. Our breakfast is one of, if not the best in the area. We hope to see you soon!
"Friendly front desk folks, clean accomodations, easy access to anywhere!"
Overall Score4.0/ 5
Our second visit was equal to our first stay in May. Enjoy the location which is in close proximity to daughter's home in Matthews. The setting is quiet and inside and outside attention to cleanliness is terrific. Also enjoy the a.m. breakfast buffet: good variety of foods, and maintained so well. We look forward to our next stay.
James D. (Individual traveler, booked 1 room), from
01-Dec-2013 Verified Review, stayed from Tue Nov 26 to Sat Nov 30 2013 at a $79.00 average nightly rate. Response from Management on 14-Aug-2014:
Hey James,Thank you for the review! We like to thank you also for being our loyal guest and returning to stay with us. This tells us that we are headed in the right direction in meeting our goals to make our guest feels comfortable at our hotel. Hope to see you again soon!
"Friendly front desk, clean, delicious breakfast buffet, quiet location"
Overall Score4.0/ 5
Our second stay at CI, Matthews and as before, most enjoyable. The atmosphere is welcoming and desk folks most accommodating. Super comfortable beds/pillows make for a good night's sleep. Enjoy the offerings at the buffet breakfast. Accommodations just as noted; no negative surprises. Will certainly book again.
James D. (Individual traveler, booked 1 room), from
30-Nov-2013 Verified Review, stayed from Tue Nov 26 to Sat Nov 30 2013 at a $79.00 average nightly rate. Response from Management on 14-Aug-2014:
Hey James,We want to thank you again for the review! We are happy to know your stay was comfortable as our goal is to make each guest feel at home. Hope to see you soon!
Customer Reviews of Comfort Inn Matthews / Charlotte
Property Description
The Comfort Inn® hotel is ideally located in the heart of Matthews, in the Windsor Square Shopping Center. This Matthews, NC hotel offers guests an unforgettable experience with our warm and friendly service. We are near attractions like the Discovery Place, Bank of America Stadium, Bojangles Coliseum, Verizon Wireless Amphitheatre Charlotte and Carowinds amusement park.Additional points of interest close by include: Charlotte Convention Center / NASCAR Hall of Fame Extreme Ice Center Carolina Courts Lowe's Motor Speedway University of North Carolina at Charlotte Time Warner Cable ArenaUnwind with friends and family or connect with colleagues in Windsor Square's outstanding dining, lounging and restaurant venues.As a guests of this Matthews, NC hotel, you can enjoy amenities and features like: Free wireless high-speed Internet access Free coffee and tea in the lobby Free happy hour Monday - Thursday 5 p.m. - 6 p.m. with wine, sodas, cookies and appetizer provided by local franchised restaurants.Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Inn the perfect way to start your day. Enjoy our free hot breakfast featuring sausage, eggs, bacon, yogurt, fresh fruit, cerealand more, including your choice of hot waffle flavors!This non-smoking North Carolina hotel also has a seasonal outdoor pool and on-site exercise room.Business travelers will welcome additional amenities including the business center that offers state-of-the-art conveniences like public computers with free Internet access, and access to copy and fax services. There are two banquet and meeting rooms located on the premises, perfect for hosting a variety of functions. All spacious guest rooms come equipped with 32-inch LCD televisions, refrigerators, microwaves, coffee makers, curved shower rods, hair dryers, desks, cable television, irons and ironing boards. Ask about our rooms that also feature hot tubs and sofa sleepers. Connecting rooms can be requested.For added convenience, coin-operated laundry facilities are located on the premises. Ample parking is provided and can accommodate trucks and buses.Whether traveling for business or pleasure, the Comfort Inn hotel is a great place to call home in North Carolina. Visit today and let us make your stay relaxing with our unsurpassed service.
Details / Other Expenses
| Check In: | 3:00pm |
| Check Out: | 11:00am |
| Year of Last Renovation: | 2010 |
| Floors: | 3 |
| Rooms: | 93 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 93 |
| Handicap Rooms: | |
| Suites: | 19 |
| Room Windows: | Windows Don't Open |
| Meeting Rooms: | 2 View Spaces |
| Meeting Space: | 1800 sq. feet |
| Banquet Space: | Holds 60 people |
| Dist. to Food/Bars: | 0.3 Mi |
| Dist. to Nearest Gym: | 0.3 Mi |
Policies / Expenses
| Cancellation: Cancellation Policy can be arranged according to groups request. | |
| Nightly Parking: | $0 |
| Total Taxes: | 15.25% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| State Tax: | 7.25% |
| Occupancy Tax: | 8.00% |
| Parking Fee: | 0.00 Per Night |
| Gym Fee: | 0.00 Per Day |
| Rooms Wireless Internet Fee: | 0.00 Per Day |
| Rooms Wired Internet Fee: | 0.00 Per Day |
| Meeting Wireless Internet Fee: | 0.00 Per Day |
| Meeting Wired Internet Fee: | 0.00 Per Day |
Amenities / Features
Pet Friendly? Sorry, pets are not allowed.
- Air conditioning
- Alarm clock
- Central location
- Clothes drying
- Complimentary breakfast
- Complimentary newspaper
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Electronic key card
- Elevator
- Facilities for the disabled
- Fax available
- Fitness and health center
- Free local calls
- Hairdryer available
- Handicap accessible
- Central heating
- Ice Maker
- Internet - wireless
- Free WiFi Internet
- Ironing facilities
- Jacuzzi
- Laundry facilities
- Microwave in room
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Private bathroom in room
- Quiet location
- Radio in room
- Refrigerator
- Self controlled heating/cooling system
- Shower
- Swimming pool - outdoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Telephone - Free local calls
- Television
- TV - Free Cable
- TV Channel: HBO
- Travellers cheques accepted
- Voicemail
Airport & Shuttle Information
Charlotte Douglas Airport, 15 miles, no shuttle on-site but, taxi service is approx $45.00 one way.
Airport Shuttle? Sorry, no airport shuttle available.Breakfast Information
Free Full Hot Breakfast! Sausage, Eggs, Bacon, Waffles and more...
About Comfort Inns
- Hot breakfast items with two waffle flavors, meat, and eggs
- Free high-speed internet access and daily newspaper
- Flat-panel TV's in each room
- Pool and/or exercise facilities available based on location
- Spacious seating areas in the lobby
The Comfort Inns highlights above are subject to change without notice.
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Meeting Rooms and Banquet Rooms at Comfort Inn Matthews / Charlotte
Below are the meeting, banquet, conference and event spaces at Comfort Inn Matthews / Charlotte.
Feel free to use the Comfort Inn Matthews / Charlotte meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Matthews event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Feet) | Size (sqft.) | Banquet 5'/6'  | Crescent | Classroom | Hollow Square  | U-Shape | Boardroom | Convention 8'/10'  | Theater | Reception | Regist. Desk  |
| Ambassador Room | 35 x 30 x 0 | 1050 | 50/-- | 50 | 50 | 50 | 50 | 30 | --/-- | 60 | -- | 30 |
Close This Ambassador RoomRoom Type: General Meeting Room Total Size: 1050 Sq. Mi Dimensions: 35 x 30 x 0 Ft. Floor Level: 3 Power Outlets: 9 Columns: 0 Windows: 3 Natural Light?: Yes Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
| Envoy Room | 25 x 30 x 0 | 750 | 30/-- | 30 | 30 | 20 | 20 | 20 | --/-- | 35 | -- | 20 |
Close This Envoy RoomRoom Type: General Meeting Room Total Size: 750 Sq. Mi Dimensions: 25 x 30 x 0 Ft. Floor Level: 3 Below Ground Power Outlets: 6 Columns: 0 Windows: 3 Natural Light?: Yes Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
Planning an Event? Matthews Hotel RFP Request for Proposal | Find Meeting Space | Meeting Space Calculator
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