SOFITEL LONDON GATWICK

North Terminal, Gatwick RH60PH United Kingdom (GBR)
4.0 Star Airport Hotel
51.16128-0.1752
Check availability
Very Good
4.5/ 5

Based on 5156 guest reviews

Show Guest Reviews
  • Avg. Group Discount of 26.1%!
  • Fitness / Gym is on-site
  • 518 rooms in hotel
  • Hotel has 8 floors
  • Hotel has 6 suites
  • Check-out time: 12.00
  • Group score of 7.8/10
  • 12 meeting rooms in hotel

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Room Types

Check RatesClassic Queen Bed
Non-Smoking
Check RatesClassic Queen Bed + Breakfast
Non-Smoking
Check RatesClassic Room
Non-Smoking
Check RatesClassic Special
Non-Smoking
Check RatesClassic Twin Beds
Non-Smoking
Check RatesClassic Twin Beds + Breakfast
Non-Smoking
Check RatesClassic Twin Room
Non-Smoking
Check RatesExecutive Queen Bed
Non-Smoking
Check RatesExecutive Queen Bed + Breakfast
Non-Smoking
Check RatesJunior Suite Multiple Beds
Non-Smoking
Check RatesJunior Suite Queen Bed
Non-Smoking
Check RatesJunior Suite Queen Bed + Breakfast
Non-Smoking
Check RatesLuxury Room 1 Queen Bed (Lounge Access)
Non-Smoking
Check RatesStandard Room, 1 King or 2 Double Beds
Non-Smoking
Check RatesSuperior Double Room
Non-Smoking
Check RatesSuperior Queen Bed
Non-Smoking
Check RatesSuperior Queen Bed + Breakfast
Non-Smoking
Check RatesSuperior Suite Queen Bed
Non-Smoking
Check RatesSuperior Suite Queen Bed + Breakfast
Non-Smoking
Check RatesSuperior Twin Beds
Non-Smoking
Check RatesSuperior Twin Beds + Breakfast
Non-Smoking
Check RatesSuperior Twin Room
Non-Smoking

Local Attractions

Based at Gatwick so from Gatwick trainstation to get to the City center in London takes around 25minutes by train or 40minutes by car

Summary of Verified Reviews

Summary of 9,829 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more
85
Very Good

Excellent airport hotel. Close to Gatwick Airport. Close to the train station and the airport. Great reception. Popular among couples.

“Lovely linens and bath products” “Wonderful pillows and Duvets”

Excellent Overall Ranking Top 5% in city
Excellent Airport Hotel Top 1% in city
Excellent Romantic Hotel Top 1% in city
Best Beds In City
Best Location In City

Good to know

  • Professional service

    “Knowledgeable and helpful staff” “Check out was quick and efficient”

  • Comfortable beds

    “Wonderful pillows and Duvets” “Lovely linens and bath products”

  • Great reception

    “Front desk was polite and welcoming” “Reception staff superb”

  • Very quiet

    “Everything seemed relaxed and calm” “Quiet environment”

Review highlights

Location

91/100
619 reviews

Great location. Close to the train station and the airport. Good car access, but so-so parking. Poor sightseeing. Expensive parking.

“Car parking was perfect” “Fabulous location” “Fantastic view of the airport”

Service

82/100
859 reviews

Efficient, friendly service with a nice reception. Poor bar service. Decent waitstaff and management. Room service is average.

“Wait staff are attentive” “Praise the pleasant helpful staff” “Service and attention to detail was exemplary”

Comfort

78/100
533 reviews

Comfortable, quiet rooms with great beds. Bad A/C and small bathrooms, but rooms are an okay size.

“Everything seemed relaxed and calm” “Wonderful pillows and Duvets” “Lovely linens and bath products”

Vibe

75/100
186 reviews

Awesome vibe. Unpleasant entrance area. Stylish Hotel. Relatively modern hotel. Luxurious Hotel. Perfect airport hotel. Nice for romantic trips. Good for business people.

“Calm and tranquil atmosphere” “Luxurious pillows” “Sofitel is modern and very clean”

Food

74/100
449 reviews

Delicious food. Expensive restaurant with poor desserts.

“Informed about Vegan options” “Evening meal was delicious” “Service food was delicious”

Amenities

72/100
195 reviews

Hotel has an average building, generally, but an excellent conference centre. Old facilities and unpleasant entrance area. Good handicap accessible facilities.

“Executive lounge service exceptional” “Spacious public areas” “Quiet environment”

Room

72/100
950 reviews

Great rooms, with comfortable beds and lovely views. Decent rooms of alright size, but poorly maintained with bad furniture. Cramped but relatively clean bathrooms. Terrible kitchenettes, minibars, TV's, and A/C.

“Exceptional level of cleanliness” “Wonderful pillows and Duvets” “Rooms are impeccably clean”

Breakfast

67/100
104 reviews

Breakfast is decent but expensive.

“Breakfast excellent” “Excellent service at breakfast” “Breakfast is extremely overpriced”

Value

48/100
304 reviews

Poor value for money. Bar and restaurant are expensive. Free internet. Expensive breakfast.

“Sofitel is not inexpensive” “Prices for alcoholic drinks are ridiculously high” “Paid for in the room package”

WiFi

44/100
75 reviews

WiFi's cheap, but poor quality.

“Internet access bit expensive” “Internet Connectivity limited” “Wi-fi limited”

Bar

42/100
151 reviews

Overpriced, poor bar. Poor bar service. Alcoholic drinks are not good. Standard wines.

“Slow bar staff” “Prices for alcoholic drinks are ridiculously high” “Cocktails in the bar upstairs were terrible”

Ranked top 6% by couples, with a score of 87

Good to know

  • Good accessibility by car

    “Rental car very close” “Easy to find and close to the car rental”

  • Great view

    “Fantastic view of the airport” “View as requested”

  • Stylish Hotel

    “Decor wise” “Well appointed bathroom”

  • Delicious food

    “Informed about Vegan options” “Evening meal was delicious”

Review highlights

Location

92/100
208 reviews

Great location near the airport. Good car access, but so-so parking. Expensive parking.

“Car parking was perfect” “Fabulous location” “Fantastic view of the airport”

Comfort

78/100
172 reviews

Comfortable, quiet rooms with great beds. Bad A/C and small bathrooms, but rooms are an okay size.

“Everything seemed relaxed and calm” “Wonderful pillows and Duvets” “Lovely linens and bath products”

Service

76/100
260 reviews

Friendly, professional service, and good reception, but bad restaurant service. Poor bar service. Room service is average.

“Wait staff are attentive” “Praise the pleasant helpful staff” “Service and attention to detail was exemplary”

Room

70/100
281 reviews

Average sized rooms with great views and comfortable beds. Cramped but relatively clean bathrooms. Outdated badly kept up rooms with bad televisions and air conditioners.

“Dressing table was tatty” “Bed throw was dirty” “Dirty towels”

Breakfast

63/100
32 reviews

Breakfast is decent but expensive.

“Breakfast not available” “Excellent service at breakfast” “Charged me breakfast”

Value

48/100
100 reviews

Poor value for money. Bar and restaurant are expensive. Free internet. Expensive breakfast.

“Sofitel is not inexpensive” “Prices for alcoholic drinks are ridiculously high” “Paid for in the room package”

WiFi

42/100
19 reviews

WiFi's cheap, but poor quality.

“Internet access bit expensive” “Internet Connectivity limited” “Wi-fi limited”

Bar

38/100
55 reviews

Overpriced, poor bar. Poor bar service.

“Slow bar staff” “Prices for alcoholic drinks are ridiculously high” “Cocktails in the bar upstairs were terrible”

Ranked top 1% by solo travelers, with a score of 84

Good to know

  • Bad minibar

    “No mini bar” “Empty fridge”

  • Free internet

    “Internet is including” “Free Wi-Fi service”

  • Good access to airport

    “Ease of access to Gatwick Airport” “A short walk to the airport”

  • Stylish Hotel

    “Decor wise” “Well appointed bathroom”

Review highlights

Location

93/100
90 reviews

Great location near the airport.

“Car parking was perfect” “Fabulous location” “Fantastic view of the airport”

Comfort

80/100
72 reviews

Very comfortable stay with great beds, and acceptable rooms.

“Everything seemed relaxed and calm” “Wonderful pillows and Duvets” “Lovely linens and bath products”

Service

78/100
108 reviews

Efficient, friendly service with a nice reception. Room service is average.

“Wait staff are attentive” “Praise the pleasant helpful staff” “Service and attention to detail was exemplary”

Food

72/100
45 reviews

Restaurant is pricey, but the menu is great.

“Informed about Vegan options” “Evening meal was delicious” “Service food was delicious”

Breakfast

66/100
12 reviews

Breakfast is average.

“Breakfast was good and lots of choices” “Excellent service at breakfast” “Breakfast very expensive”

Room

66/100
127 reviews

Great beds in clean and decently sized rooms. Run-down rooms with terrible bathrooms and minibars.

“Dressing table was tatty” “Bed throw was dirty” “Dirty towels”

Value

47/100
31 reviews

Poor value for money. Free internet. Expensive restaurant.

“Sofitel is not inexpensive” “Prices for alcoholic drinks are ridiculously high” “Paid for in the room package”

WiFi

42/100
15 reviews

WiFi's cheap, but poor quality.

“Internet access bit expensive” “Internet Connectivity limited” “Wi-fi limited”

Bar

38/100
16 reviews

Bar is not good.

“Slow bar staff” “Prices for alcoholic drinks are ridiculously high” “Cocktails in the bar upstairs were terrible”

Ranked top 1% by families, with a score of 87

Good to know

  • Clean hotel facilities

    “Sofitel is modern and very clean” “Everything was clean and tidy”

  • Expensive beverages

    “Drinks expensive” “Expensive glass of wine”

  • Expensive restaurant

    “Expensive food” “Food expensive”

  • Bad internet service

    “Internet access bit expensive” “Internet Connectivity limited”

Review highlights

Location

88/100
37 reviews

Great location with good parking availability.

“Car parking was perfect” “Fabulous location” “Fantastic view of the airport”

Service

80/100
44 reviews

Efficient, friendly service with a nice reception.

“Wait staff are attentive” “Praise the pleasant helpful staff” “Service and attention to detail was exemplary”

Comfort

79/100
25 reviews

Comfortable rooms and beds.

“Everything seemed relaxed and calm” “Wonderful pillows and Duvets” “Lovely linens and bath products”

Room

75/100
44 reviews

Excellent rooms with wonderful beds. Bathroom is ok.

“Exceptional level of cleanliness” “Wonderful pillows and Duvets” “Rooms are impeccably clean”

Breakfast

69/100
8 reviews

Breakfast is average.

“No eggs” “Excellent service at breakfast” “Charged me breakfast”

Food

68/100
25 reviews

Pricey restaurant with average food.

“Informed about Vegan options” “Fantastic evening meal” “Excellent dining facilities”

Value

46/100
20 reviews

Poor value for money. Bar and restaurant are expensive.

“Sofitel is not inexpensive” “Prices for alcoholic drinks are ridiculously high” “Paid for in the room package”

WiFi

46/100
6 reviews

Bad internet service.

“Internet access bit expensive” “Internet Connectivity limited” “Wi-fi limited”

Bar

42/100
9 reviews

Overpriced, poor bar.

“Slow bar staff” “Prices for alcoholic drinks are ridiculously high” “Cocktails in the bar upstairs were terrible”

Ranked top 1% by business travelers, with a score of 85

Good to know

  • Very quiet

    “Everything seemed relaxed and calm” “Quiet environment”

  • Awesome vibe

    “Calm and tranquil atmosphere” “Luxurious pillows”

  • Great amenities

    “Executive lounge service exceptional” “Spacious public areas”

  • Great room

    “Exceptional level of cleanliness” “Wonderful pillows and Duvets”

Review highlights

Location

90/100
20 reviews

Great location.

“Car parking was perfect” “Fabulous location” “Fantastic view of the airport”

Service

79/100
27 reviews

Efficient, friendly service with a nice reception.

“Wait staff are attentive” “Praise the pleasant helpful staff” “Service and attention to detail was exemplary”

Vibe

72/100
8 reviews

Awesome vibe. Relatively modern hotel.

“Calm and tranquil atmosphere” “Luxurious pillows” “Sofitel is modern and very clean”

Room

68/100
29 reviews

Decently sized rooms, but neglected.

“Dressing table was tatty” “Bed throw was dirty” “Water pressure in my shower was inadequate”

Amenities

66/100
10 reviews

Average hotel building.

“Spacious public areas” “Quiet environment” “Long waits for lifts in the morning”

Breakfast

64/100
6 reviews

Breakfast is average.

“Didn't have breakfast” “Excellent service at breakfast” “Breakfast very expensive”

Value

47/100
16 reviews

Poor value for money.

“Sofitel is not inexpensive” “Prices for alcoholic drinks are ridiculously high” “Paid for in the room package”

Bar

41/100
5 reviews

Bar is not good.

“Slow bar staff” “Prices for alcoholic drinks are ridiculously high” “Cocktails in the bar upstairs were terrible”

Review highlights

Location

92/100
7 reviews

Great location.

“Car parking was perfect” “Fabulous location” “Fantastic view of the airport”

Service

82/100
8 reviews

Fantastic service.

“Wait staff are attentive” “Praise the pleasant helpful staff” “Service and attention to detail was exemplary”

Food

77/100
5 reviews

Delicious food.

“Informed about Vegan options” “Evening meal was delicious” “Service food was delicious”

Comfort

76/100
6 reviews

Rather comfortable.

“Everything seemed relaxed and calm” “Wonderful pillows and Duvets” “Lovely linens and bath products”

Room

72/100
8 reviews

Great room.

“Exceptional level of cleanliness” “Wonderful pillows and Duvets” “Rooms are impeccably clean”

Good to know

  • Professional service

    “Knowledgeable and helpful staff” “Check out was quick and efficient”

  • Very quiet

    “Everything seemed relaxed and calm” “Quiet environment”

  • Good access to airport

    “Ease of access to Gatwick Airport” “A short walk to the airport”

  • Friendly service

    “Wait staff are attentive” “Front desk was polite and welcoming”

Review highlights

Location

92/100
14 reviews

Great location near the airport.

“Car parking was perfect” “Fabulous location” “Fantastic view of the airport”

Service

85/100
15 reviews

Service is professional and friendly.

“Wait staff are attentive” “Praise the pleasant helpful staff” “Service and attention to detail was exemplary”

Comfort

77/100
9 reviews

Comfortable, quiet rooms.

“Everything seemed relaxed and calm” “Wonderful pillows and Duvets” “Lovely linens and bath products”

Room

65/100
14 reviews

Room is all right.

“Dressing table was tatty” “Bed throw was dirty” “Wonderful pillows and Duvets”

Value

43/100
8 reviews

Poor value for money.

“Sofitel is not inexpensive” “Prices for alcoholic drinks are ridiculously high” “Paid for in the room package”

Good to know

  • Professional service

    “Knowledgeable and helpful staff” “Check out was quick and efficient”

  • Comfortable beds

    “Wonderful pillows and Duvets” “Lovely linens and bath products”

  • Great reception

    “Front desk was polite and welcoming” “Reception staff superb”

  • Very quiet

    “Everything seemed relaxed and calm” “Quiet environment”

Review highlights

Location

90/100
586 reviews

Great location near the airport. Good car access, but so-so parking. Poor sightseeing. Expensive parking.

“Car parking was perfect” “Fabulous location” “Fantastic view of the airport”

Service

82/100
821 reviews

Efficient, friendly service with a nice reception. Poor bar service. Decent waitstaff and management. Room service is average.

“Wait staff are attentive” “Praise the pleasant helpful staff” “Service and attention to detail was exemplary”

Comfort

78/100
505 reviews

Comfortable, quiet rooms with great beds. Bad A/C and small bathrooms, but rooms are an okay size.

“Everything seemed relaxed and calm” “Wonderful pillows and Duvets” “Lovely linens and bath products”

Room

73/100
901 reviews

Great rooms, with comfortable beds and lovely views. Decent rooms of alright size, but poorly maintained with bad furniture. Cramped but relatively clean bathrooms. Terrible kitchenettes, minibars, TV's, and A/C.

“Exceptional level of cleanliness” “Wonderful pillows and Duvets” “Rooms are impeccably clean”

Breakfast

64/100
98 reviews

Breakfast is decent but expensive.

“Missed breakfast” “Excellent service at breakfast” “Breakfast very expensive”

Value

48/100
284 reviews

Poor value for money. Bar and restaurant are expensive. Free internet. Expensive breakfast.

“Sofitel is not inexpensive” “Prices for alcoholic drinks are ridiculously high” “Paid for in the room package”

WiFi

45/100
70 reviews

WiFi's cheap, but poor quality.

“Internet access bit expensive” “Internet Connectivity limited” “Wi-fi limited”

Bar

42/100
148 reviews

Overpriced, poor bar. Poor bar service. Alcoholic drinks are not good. Standard wines.

“Slow bar staff” “Prices for alcoholic drinks are ridiculously high” “Cocktails in the bar upstairs were terrible”

Ranked top 6% by couples, with a score of 87

Good to know

  • Unpleasant entrance area

    “Long waits for lifts in the morning” “Lounge is too small, it is not large enough”

  • Good accessibility by car

    “Rental car very close” “Easy to find and close to the car rental”

  • Expensive breakfast

    “Breakfast very expensive” “Breakfast expensive”

  • Expensive parking

    “Parking expensive” “Paid for parking”

Review highlights

Location

91/100
201 reviews

Great location near the airport. Good car access, but so-so parking. Expensive parking.

“Car parking was perfect” “Fabulous location” “Fantastic view of the airport”

Comfort

78/100
166 reviews

Comfortable, quiet rooms with great beds. Bad A/C and small bathrooms, but rooms are an okay size.

“Everything seemed relaxed and calm” “Wonderful pillows and Duvets” “Lovely linens and bath products”

Service

77/100
252 reviews

Friendly, professional service, and good reception, but bad restaurant service. Poor bar service. Room service is average.

“Wait staff are attentive” “Praise the pleasant helpful staff” “Service and attention to detail was exemplary”

Room

71/100
274 reviews

Great rooms, with comfortable beds and lovely views. Cramped but relatively clean bathrooms. Outdated badly kept up rooms with bad televisions and air conditioners. Average sized rooms.

“Exceptional level of cleanliness” “Wonderful pillows and Duvets” “Rooms are impeccably clean”

Breakfast

63/100
32 reviews

Breakfast is decent but expensive.

“Breakfast was good and lots of choices” “Excellent service at breakfast” “Overpriced breakfast”

Value

47/100
96 reviews

Poor value for money. Bar and restaurant are expensive. Free internet. Expensive breakfast.

“Sofitel is not inexpensive” “Prices for alcoholic drinks are ridiculously high” “Paid for in the room package”

WiFi

43/100
18 reviews

WiFi's cheap, but poor quality.

“Internet access bit expensive” “Internet Connectivity limited” “Wi-fi limited”

Bar

38/100
55 reviews

Overpriced, poor bar. Poor bar service.

“Slow bar staff” “Prices for alcoholic drinks are ridiculously high” “Cocktails in the bar upstairs were terrible”

Ranked top 1% by solo travelers, with a score of 84

Good to know

  • Bad minibar

    “No mini bar” “Empty fridge”

  • Free internet

    “Internet is including” “Free Wi-Fi service”

  • Good access to airport

    “Ease of access to Gatwick Airport” “A short walk to the airport”

  • Poorly-maintained rooms

    “One of the single beds was sunken” “A/C didn't work”

Review highlights

Location

93/100
82 reviews

Great location near the airport.

“Car parking was perfect” “Fabulous location” “Fantastic view of the airport”

Service

79/100
98 reviews

Efficient, friendly service with a nice reception. Room service is average.

“Wait staff are attentive” “Praise the pleasant helpful staff” “Service and attention to detail was exemplary”

Comfort

78/100
69 reviews

Very comfortable stay with great beds, and acceptable rooms.

“Everything seemed relaxed and calm” “Wonderful pillows and Duvets” “Lovely linens and bath products”

Food

71/100
38 reviews

Restaurant is pricey, but the menu is great.

“Informed about Vegan options” “Evening meal was delicious” “Service food was delicious”

Room

69/100
119 reviews

Great beds in clean and decently sized rooms. Run-down rooms with terrible bathrooms and minibars.

“Exceptional level of cleanliness” “Dressing table was tatty” “Bed throw was dirty”

Breakfast

64/100
10 reviews

Breakfast is average.

“No breakfast” “Excellent service at breakfast” “Charged me breakfast”

Value

49/100
27 reviews

Poor value for money. Free internet. Expensive restaurant.

“Sofitel is not inexpensive” “Prices for alcoholic drinks are ridiculously high” “Paid for in the room package”

WiFi

42/100
15 reviews

WiFi's cheap, but poor quality.

“Internet access bit expensive” “Internet Connectivity limited” “Wi-fi limited”

Bar

37/100
14 reviews

Bar is not good.

“Slow bar staff” “Prices for alcoholic drinks are ridiculously high” “Cocktails in the bar upstairs were terrible”

Ranked top 1% by families, with a score of 86

Good to know

  • Clean hotel facilities

    “Sofitel is modern and very clean” “Everything was clean and tidy”

  • Expensive beverages

    “Drinks expensive” “Expensive glass of wine”

  • Expensive restaurant

    “Expensive food” “Food expensive”

  • Bad internet service

    “Internet access bit expensive” “Internet Connectivity limited”

Review highlights

Location

88/100
35 reviews

Great location with good parking availability.

“Car parking was perfect” “Fabulous location” “Fantastic view of the airport”

Service

79/100
43 reviews

Efficient, friendly service with a nice reception.

“Wait staff are attentive” “Praise the pleasant helpful staff” “Service and attention to detail was exemplary”

Room

74/100
39 reviews

Excellent rooms with wonderful beds. Bathroom is ok.

“Exceptional level of cleanliness” “Wonderful pillows and Duvets” “Rooms are impeccably clean”

Breakfast

69/100
7 reviews

Breakfast is average.

“Breakfast was good and lots of choices” “Excellent service at breakfast” “Breakfast is extremely overpriced”

Food

67/100
24 reviews

Pricey restaurant with average food.

“Informed about Vegan options” “Fantastic evening meal” “Greasy duck”

Value

46/100
18 reviews

Poor value for money. Bar and restaurant are expensive.

“Sofitel is not inexpensive” “Prices for alcoholic drinks are ridiculously high” “Paid for in the room package”

WiFi

45/100
5 reviews

Bad internet service.

“Internet access bit expensive” “Internet Connectivity limited” “Wi-fi limited”

Bar

42/100
9 reviews

Overpriced, poor bar.

“Slow bar staff” “Prices for alcoholic drinks are ridiculously high” “Cocktails in the bar upstairs were terrible”

Ranked top 1% by business travelers, with a score of 84

Good to know

  • Nice building

    “Executive lounge service exceptional” “Spacious public areas”

  • Poor value for money

    “Sofitel is not inexpensive” “Prices for alcoholic drinks are ridiculously high”

  • Very quiet

    “Everything seemed relaxed and calm” “Quiet environment”

  • Great room

    “Exceptional level of cleanliness” “Wonderful pillows and Duvets”

Review highlights

Location

90/100
19 reviews

Great location.

“Car parking was perfect” “Fabulous location” “Fantastic view of the airport”

Service

79/100
27 reviews

Efficient, friendly service with a nice reception.

“Wait staff are attentive” “Praise the pleasant helpful staff” “Service and attention to detail was exemplary”

Vibe

72/100
6 reviews

Awesome vibe.

“Calm and tranquil atmosphere” “Luxurious pillows” “Sofitel is modern and very clean”

Room

69/100
23 reviews

Average sized rooms.

“Dressing table was tatty” “Bed throw was dirty” “Water pressure in my shower was inadequate”

Amenities

66/100
9 reviews

Average hotel building.

“Spacious public areas” “Quiet environment” “Lifts are very slow”

Breakfast

60/100
5 reviews

Breakfast is average.

“Fantastic breakfast” “Excellent service at breakfast” “Charged me breakfast”

Value

47/100
13 reviews

Poor value for money.

“Sofitel is not inexpensive” “Prices for alcoholic drinks are ridiculously high” “Paid for in the room package”

Bar

41/100
5 reviews

Bar is not good.

“Slow bar staff” “Prices for alcoholic drinks are ridiculously high” “Cocktails in the bar upstairs were terrible”

Review highlights

Service

81/100
7 reviews

Fantastic service.

“Wait staff are attentive” “Praise the pleasant helpful staff” “Service and attention to detail was exemplary”

Food

74/100
9 reviews

Delicious food.

“Informed about Vegan options” “Evening meal was delicious” “Service food was delicious”

Room

65/100
6 reviews

Room is all right.

“Dressing table was tatty” “Bed throw was dirty” “Room was excellent”

Review Semantics by TrustYou

Customer Reviews of Sofitel London Gatwick

4.5 out of 5.Based on 5156 guest reviews, Very Good

Property Description

Hotel based at North Terminal Gatwick airport and is connected to the Terminal by an undercover walk way that takes a short walk taking two minutes from the hotel to the Airport

Details / Other Expenses

Check In:14.00
Check Out:12.00
Year of Last Renovation:2008
Floors:8
Rooms:518
Corridors:All Rooms Have Interior Hallways
Non Smoking Rooms:518
Handicap Rooms:3
Suites:6
Room Windows:Windows Don't Open
Cleaning Frequency:Daily
Meeting Rooms:12
Meeting Space:2000 sq. feet
Banquet Space:Holds 250 people
Dist. to Food/Bars:On-site
Dist. to 24hr Restaurant:On-site
Dist. to Nearest Gym:On-site
Lounge/Bar Hours:24HRS
Policies / Expenses
Cancellation:
<50 rooms50% cancellation charge if cancelled 1 – 6 weeks out100% cancellation charge if cancelled less then 1 week out.>50 rooms50% cancellation charge if cancelled more then 6 - 12 weeks out.100% cancellation charge if cancelled <50 rooms50%
Nightly Parking:19.9
Total Taxes:20.00%
Total Misc Fees:$0.00 USD
(mandatory resort fees/taxes)

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Alarm clock
  • Baby facilities in room
  • Baggage storage facilities
  • Breakfast in room
  • Central location
  • Charge for early check out
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Dinner available
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fitness and health center
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Ironing facilities
  • Licensed bar
  • Mini bar
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Office in room available
  • Private bathroom in room
  • Private car parking
  • Quiet location
  • Restaurant
  • 24 hours room service
  • Safe in rooms
  • Shower
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • TV room
  • Valet Parking

Airport & Shuttle Information

Based at Gatwick Airport - connected to North Terminal

Local Shuttle Info: Connected to the Airport by a undercover walk way so no transport needed to get from the Hotel - Airport ( two minutes walk)

Airport Shuttle? Sorry, no airport shuttle available.

About Sofitel

  • French luxury brand offering spacious suites, private villas, and apartments
  • Eco-friendly services through Planet 21
  • Soft feather beds for a restful nights sleep
  • Restaurants and bars serve the finest French cuisine by leading chefs with orginal menus and local flavors
  • Customized meeting, banquet, and event options inspired by French art with Wi-Fi services, the latest audiovisual and videoconferencing equipment, and delicious food menus
  • Resorts offer a golfer's dream experience with fine golfing destinations
  • Sofitel's So Fit provides guests with for fitness programs and the latest high-tech sports equipment
  • Sofitel's So Spa have uniquely designed Dish and Dessert packages which include body massages, hot-stone massages, and facials
  • Sofitel's Children Villas offer special activities and entertainment for kids exclusively at select locations

The Sofitel highlights above are subject to change without notice.

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