CATALONIA RIVIERA MAYA RESORT & SPA ALL INCLUSIVE

Av. Xcacel Lote 1 Plano 2, Puerto Aventuras 77783 Mexico (MEX)
3.5 Star Resort All-Inclusive Resort
20.50464-87.22098
Check availability
Very Good
4.0/ 5

Based on 5230 guest reviews

Show Guest Reviews
  • Includes an outdoor pool
  • Fitness + Health Center
  • 628 rooms in hotel
  • 2 floors in property
  • 52 suites in property
  • Check-out time: 12:00
  • Groups/Meetings rating of 7.3/10

Check Current Prices






Include Discounts:

Room Types

Check RatesComfort Room
Non-Smoking
Check RatesDouble Comfort All Inclusive
Non-Smoking
Check RatesDouble Garden View All Inclusive
Non-Smoking
Check RatesDouble Ocean View All Inclusive
Non-Smoking
Check RatesDouble Priviledge Superior All Inclusive
Non-Smoking
Check RatesGarden View
Non-Smoking
Check RatesOcean View
Non-Smoking
Check RatesPrivileged Comfort Room
Non-Smoking
Check RatesPrivileged Family Suite
Non-Smoking
Check RatesPrivileged Suite
Non-Smoking
Check RatesPrivileged Superior
Non-Smoking
Check RatesPrivileged Superior Ocean View
Non-Smoking
Check RatesStandard Room 2 Double Beds Ocean View
Non-Smoking
Check RatesStandard Room Garden View
Non-Smoking
Check RatesSuite 1 King Bed with Sofa Bed
Non-Smoking
Check RatesSuite Priviledge All Inclusive
Non-Smoking
Check RatesSuperior Room
Non-Smoking

Local Attractions

•Only 45 min away from world famous Cozumel Island and Coral reef •40 km away from spectacular Tulum ruins •60 km away from Sian Káan Biosphere (UNESCO World Heritage Centre)•2 h 30 min away from one of the New 7 Wonder in the World, the Chichén Itzá Pyramid and the archaeological site.

Summary of Verified Reviews

Summary of 1,165 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more
80
Very Good

Very good wellness hotel. Close to excursion tours and the beach. Great balconies and views and beautiful grounds. Popular among couples.

“Gym and it was well equipped” “Rent bikes for free”

Excellent Wellness Hotel Top 1% in city
Great Resort Hotel Top 11% in city
Best Value for Money In City
Best Bar In City

Good to know

  • Friendly atmosphere

    “There are many activities n bars” “Nightly entertainment was WONDERFUL”

  • Clean hotel facilities

    “Resort was beautiful and clean” “Property was beautiful and very clean”

  • Pleasant hotel grounds

    “Kids Club was great” “Grounds are impeccably maintained”

  • Friendly service

    “Amazing, friendly staff” “Staff extremely hard working & friendly”

Review highlights

Location

86/100
331 reviews

Great location with good access by car. Close to the beach, with great shopping and sightseeing nearby. Great nearby restaurants and bars with excellent excursions. Airport access is difficult.

“Snorkeling opportunities on site and was not disappointed” “Excellent location” “Perfect location and facilities”

Value

85/100
217 reviews

Best value for money. Well priced restaurant and bar. Free internet.

“Snorkeling equipment and canoes free of charge” “Rent bikes for free” “I loved the extra perks”

Service

80/100
705 reviews

great service at bar/restaurant, friendly service staff, and enjoyable entertainment. Service is acceptably professional, but bad reception staff. Recreation staff is nice. Great housekeepers but bad management. Room service is perfect. Disorganized booking process.

“Amazing, friendly staff” “Entertainment Team is outstanding” “Hotel staff was amazing”

Breakfast

79/100
39 reviews

Tasty breakfast.

“Simply wonderful for breakfast and supper” “Breakfasts which was nice” “Breakfast at the buffet was really good”

Bar

74/100
148 reviews

Excellent bar with great prices. Good bar service. Standard alcoholic drinks.

“Food and drinks were excellent” “Beverages and room service was very accommodating” “Restaurant staff and bartenders are amazing”

Food

71/100
593 reviews

Great dining, with clean dining area and average menu. Affordable restaurant with great seafood, desserts, and snacks. Untasty beef dishes & steak. Vegetables are average.

“Shakes there were delicious” “Steakhouse was phenomenal” “Simply wonderful for breakfast and supper”

Beach

63/100
388 reviews

Reasonable beach. Lovely, clean beach which is great for sports.

“Snorkeling opportunities on site and was not disappointed” “Paid for snorkel trip” “Dolphin swim is highly recommended”

WiFi

63/100
41 reviews

WiFi is good value.

“Wireless easy” “Free wifi” “Free wifi, water bottles,room”

Room

60/100
496 reviews

Beds not so bad but poorly-maintained with bad A/C. Balconies with great views, clean rooms with ok furniture. Substandard kitchenettes and bathrooms. Minibars and TVs are okay.

“Fantastic water pressure” “AC was broken” “Air conditioner was broken”

Ranked top 37% by couples, with a score of 82

Good to know

  • Tasty breakfast

    “Simply wonderful for breakfast and supper” “Breakfasts which was nice”

  • Interesting excursions

    “Near dolphin discovery” “On site tour”

  • Wonderful housekeeping

    “Room guy laughed” “Surprised by the amount of maintenance people”

  • Recreation staff is nice

    “Activity staff was fun” “Animation people were great”

Review highlights

Location

87/100
30 reviews

Great location. By the beach, with great excursions.

“Snorkeling opportunities on site and was not disappointed” “Excellent location” “Perfect location and facilities”

Breakfast

82/100
4 reviews

Tasty breakfast.

“Simply wonderful for breakfast and supper” “Breakfasts which was nice” “Breakfast at the buffet was really good”

Service

79/100
63 reviews

Great housekeeping and friendly service, but not very professional. Recreation staff is nice.

“Amazing, friendly staff” “Entertainment Team is outstanding” “Hotel staff was amazing”

Food

75/100
47 reviews

Uninspiring menu, but good food nonetheless.

“Shakes there were delicious” “Steakhouse was phenomenal” “Simply wonderful for breakfast and supper”

Bar

72/100
12 reviews

Bar is awesome. Standard alcoholic drinks.

“Food and drinks were excellent” “Beverages and room service was very accommodating” “Restaurant staff and bartenders are amazing”

Room

65/100
40 reviews

Rooms, bathrooms and beds are decent. Tidy rooms, but in need of better maintenance.

“Fantastic water pressure” “AC was broken” “Air conditioner was broken”

Beach

63/100
34 reviews

Reasonable beach.

“Snorkeling opportunities on site and was not disappointed” “Paid for snorkel trip” “Swimming in the ocean almost impossible”

WiFi

62/100
5 reviews

Regular internet service.

“Slow WiFi” “Free wifi” “Free wifi, water bottles,room”

Ranked top 72% by families, with a score of 77

Good to know

  • Great dining experience

    “Restaurant were very kind and friendly” “Sparkling wine and fruit basket”

  • Reception is not nice

    “No separate check in” “No available umbrellas”

  • Wonderful sightseeing

    “Aquarium for free” “Nearby attractions”

  • Clean rooms

    “Rooms are spacious, and very clean” “Rooms are very clean and comfortable”

Review highlights

Location

90/100
26 reviews

Great location with excellent sightseeing.

“Snorkeling opportunities on site and was not disappointed” “Excellent location” “Perfect location and facilities”

Cleanliness

88/100
18 reviews

Clean hotel facilities. Clean rooms.

“Resort was beautiful and clean” “Property was beautiful and very clean” “Beautiful clean resort”

Value

86/100
12 reviews

Best value for money.

“Snorkeling equipment and canoes free of charge” “Rent bikes for free” “I loved the extra perks”

Service

80/100
40 reviews

Staff are kind and fairly professional, but reception was lacking.

“Amazing, friendly staff” “Entertainment Team is outstanding” “Hotel staff was amazing”

Food

70/100
34 reviews

Good dining experience but menu is not great.

“Shakes there were delicious” “Steakhouse was phenomenal” “Simply wonderful for breakfast and supper”

Room

59/100
30 reviews

Clean, reasonable rooms. Poorly-maintained rooms, unpleasant bathrooms, and bad beds.

“Fantastic water pressure” “AC was broken” “Air conditioner was broken”

Good to know

  • Recreation staff is nice

    “Activity staff was fun” “Animation people were great”

  • Pleasant hotel grounds

    “Kids Club was great” “Grounds are impeccably maintained”

  • Great desserts & fruits

    “Yummy banana” “Fruits and veggies that are provided”

  • Friendly atmosphere

    “There are many activities n bars” “Nightly entertainment was WONDERFUL”

Review highlights

Location

86/100
17 reviews

Great location.

“Snorkeling opportunities on site and was not disappointed” “Excellent location” “Perfect location and facilities”

Amenities

84/100
10 reviews

Great amenities.

“Property was beautiful and very clean” “Club was great with my daughter” “Kids Club was great”

Service

81/100
19 reviews

Friendly, acceptably professional service. Recreation staff is nice.

“Amazing, friendly staff” “Entertainment Team is outstanding” “Hotel staff was amazing”

Food

76/100
19 reviews

Food is great, especially the desserts.

“Shakes there were delicious” “Steakhouse was phenomenal” “Simply wonderful for breakfast and supper”

Beach

71/100
18 reviews

Beautiful beach.

“Snorkeling opportunities on site and was not disappointed” “Dolphin swim is highly recommended” “Beach was amazing”

Room

68/100
24 reviews

Big, clean, but otherwise unremarkable rooms and bathrooms.

“Fantastic water pressure” “AC was broken” “Air conditioner was broken”

WiFi

68/100
5 reviews

Regular internet service.

“Internet Horrible” “Free wifi” “Free wifi, water bottles,room”

Good to know

  • Friendly service

    “Amazing, friendly staff” “Staff extremely hard working & friendly”

Review highlights

Location

87/100
5 reviews

Great location.

“Snorkeling opportunities on site and was not disappointed” “Excellent location” “Perfect location and facilities”

Service

84/100
10 reviews

Friendly service.

“Amazing, friendly staff” “Entertainment Team is outstanding” “Hotel staff was amazing”

Beach

68/100
4 reviews

Reasonable beach.

“Snorkeling opportunities on site and was not disappointed” “Paid for snorkel trip” “Swimming in the ocean almost impossible”

Food

67/100
9 reviews

Food is all right.

“Shakes there were delicious” “Snack bar is terrible” “The most horrible steaks”

Good to know

  • Menu is not great

    “Buffets, and room service was terrible” “Service in the buffet was horrible”

  • Friendly atmosphere

    “There are many activities n bars” “Nightly entertainment was WONDERFUL”

  • Clean hotel facilities

    “Resort was beautiful and clean” “Property was beautiful and very clean”

  • Clean rooms

    “Rooms are spacious, and very clean” “Rooms are very clean and comfortable”

Review highlights

Location

87/100
257 reviews

Great location with good access by car. Great nearby restaurants and bars with excellent excursions. Close to the beach, with great shopping and sightseeing nearby. Airport access is difficult.

“Snorkeling opportunities on site and was not disappointed” “Excellent location” “Perfect location and facilities”

Value

86/100
185 reviews

Best value for money. Well priced restaurant and bar. Free internet.

“Snorkeling equipment and canoes free of charge” “Rent bikes for free” “I loved the extra perks”

Breakfast

82/100
33 reviews

Tasty breakfast.

“Simply wonderful for breakfast and supper” “Breakfasts which was nice” “Breakfast at the buffet was really good”

Service

77/100
589 reviews

Friendly restaurant and bar service with great housekeeping. Service is acceptably professional, but bad reception staff. Recreation staff is nice. Bad management. Room service is perfect. Disorganized booking process.

“Amazing, friendly staff” “Entertainment Team is outstanding” “Hotel staff was amazing”

Food

69/100
492 reviews

Bad menus and okay food. Pleasant dining with particularly good seafood and snacks. Affordable and clean restaurant with very good desserts. Untasty beef dishes & steak. Vegetables are average.

“Shakes there were delicious” “Snack bar is terrible” “Buffet was terrible”

Beach

62/100
329 reviews

Reasonable beach. Lovely, clean beach which is great for sports.

“Snorkeling opportunities on site and was not disappointed” “Paid for snorkel trip” “Dolphin swim is highly recommended”

WiFi

61/100
24 reviews

WiFi is good value.

“Slow WiFi” “Free wifi” “Free wifi, water bottles,room”

Room

57/100
408 reviews

Badly maintained, mediocre rooms. Rooms are tidy, with great views and nice balconies. Bad televisions, air conditioning, and beds. Average minibars and furniture.

“Fantastic water pressure” “AC was broken” “Air conditioner was broken”

Ranked top 82% by families, with a score of 72

Good to know

  • Poor beds

    “Horrible pillows” “I didnt get a king size bed”

  • Clean rooms

    “Rooms are spacious, and very clean” “Rooms are very clean and comfortable”

  • Great location

    “Snorkeling opportunities on site and was not disappointed” “Excellent location”

  • Fantastic service

    “Amazing, friendly staff” “Entertainment Team is outstanding”

Review highlights

Location

89/100
14 reviews

Great location.

“Snorkeling opportunities on site and was not disappointed” “Excellent location” “Perfect location and facilities”

Cleanliness

87/100
14 reviews

Clean rooms.

“Resort was beautiful and clean” “Property was beautiful and very clean” “Beautiful clean resort”

Value

86/100
8 reviews

Best value for money.

“Snorkeling equipment and canoes free of charge” “Rent bikes for free” “I loved the extra perks”

Service

79/100
26 reviews

Friendly, acceptably professional service.

“Amazing, friendly staff” “Entertainment Team is outstanding” “Hotel staff was amazing”

Food

69/100
20 reviews

Bad menus and okay food.

“Shakes there were delicious” “Snack bar is terrible” “The most horrible steaks”

Beach

66/100
14 reviews

Reasonable beach.

“Snorkeling opportunities on site and was not disappointed” “Paid for snorkel trip” “Dolphin swim is highly recommended”

Room

57/100
21 reviews

Clean, reasonable rooms. Badly-maintained rooms with poor beds.

“Fantastic water pressure” “AC was broken” “Air conditioner was broken”

Ranked top 74% by couples, with a score of 73

Good to know

  • Interesting excursions

    “Near dolphin discovery” “On site tour”

  • Best value for money

    “Snorkeling equipment and canoes free of charge” “Rent bikes for free”

  • Friendly atmosphere

    “There are many activities n bars” “Nightly entertainment was WONDERFUL”

  • Friendly service

    “Amazing, friendly staff” “Staff extremely hard working & friendly”

Review highlights

Location

89/100
10 reviews

Excellent location with good excursion options.

“Snorkeling opportunities on site and was not disappointed” “Excellent location” “Perfect location and facilities”

Food

71/100
21 reviews

Food is good, but menu is not great.

“Shakes there were delicious” “Steakhouse was phenomenal” “Simply wonderful for breakfast and supper”

Service

71/100
23 reviews

Friendly, acceptably professional service.

“Amazing, friendly staff” “Entertainment Team is outstanding” “Hotel staff was amazing”

Bar

69/100
7 reviews

Standard bar.

“No welcome cocktail” “Great drink service” “Food and drinks were excellent”

Room

64/100
16 reviews

Room is all right.

“Fantastic water pressure” “Excellent accommodations” “AC was broken”

Beach

63/100
14 reviews

Reasonable beach.

“Snorkeling opportunities on site and was not disappointed” “Paid for snorkel trip” “Dolphin swim is highly recommended”

Good to know

  • Friendly service

    “Amazing, friendly staff” “Staff extremely hard working & friendly”

  • Pleasant hotel grounds

    “Kids Club was great” “Grounds are impeccably maintained”

  • Friendly atmosphere

    “There are many activities n bars” “Nightly entertainment was WONDERFUL”

Review highlights

Service

81/100
17 reviews

Friendly service.

“Amazing, friendly staff” “Entertainment Team is outstanding” “Hotel staff was amazing”

Amenities

79/100
6 reviews

Great amenities.

“Property was beautiful and very clean” “Club was great with my daughter” “Kids Club was great”

Food

74/100
12 reviews

Delicious food.

“Shakes there were delicious” “Steakhouse was phenomenal” “Simply wonderful for breakfast and supper”

Vibe

74/100
6 reviews

Awesome vibe. Friendly atmosphere.

“Luxurious experience of the vacation” “LOUNGE WERE VERY PROFESSIONAL AND NICE” “Nightly entertainment was WONDERFUL”

Room

64/100
11 reviews

Room is all right.

“Fantastic water pressure” “AC was broken” “Air conditioner was broken”

Good to know

  • Recreation staff is nice

    “Activity staff was fun” “Animation people were great”

  • Pleasant hotel grounds

    “Kids Club was great” “Grounds are impeccably maintained”

  • Friendly service

    “Amazing, friendly staff” “Staff extremely hard working & friendly”

  • Menu is not great

    “Buffets, and room service was terrible” “Service in the buffet was horrible”

Review highlights

Location

87/100
17 reviews

Excellent location close to the beach.

“Snorkeling opportunities on site and was not disappointed” “Excellent location” “Perfect location and facilities”

Cleanliness

85/100
13 reviews

Clean hotel facilities. Clean rooms.

“Resort was beautiful and clean” “Property was beautiful and very clean” “Beautiful clean resort”

Value

84/100
7 reviews

Best value for money.

“Snorkeling equipment and canoes free of charge” “Rent bikes for free” “I loved the extra perks”

Service

84/100
24 reviews

Friendly, acceptably professional service. Recreation staff is nice.

“Amazing, friendly staff” “Entertainment Team is outstanding” “Hotel staff was amazing”

Amenities

78/100
13 reviews

Great amenities.

“Property was beautiful and very clean” “Club was great with my daughter” “Kids Club was great”

Food

73/100
20 reviews

Food is good, but menu is not great.

“Shakes there were delicious” “Steakhouse was phenomenal” “Simply wonderful for breakfast and supper”

Beach

66/100
16 reviews

Reasonable beach.

“Snorkeling opportunities on site and was not disappointed” “Paid for snorkel trip” “Dolphin swim is highly recommended”

Room

64/100
18 reviews

Rooms and bathrooms are okay, but poorly maintained. Spacious and tidy rooms.

“Fantastic water pressure” “AC was broken” “Air conditioner was broken”

Good to know

  • Delicious food

    “Shakes there were delicious” “Steakhouse was phenomenal”

  • Fantastic service

    “Amazing, friendly staff” “Entertainment Team is outstanding”

  • Great location

    “Snorkeling opportunities on site and was not disappointed” “Excellent location”

  • Friendly service

    “Amazing, friendly staff” “Staff extremely hard working & friendly”

Review highlights

Location

86/100
12 reviews

Great location.

“Snorkeling opportunities on site and was not disappointed” “Excellent location” “Perfect location and facilities”

Cleanliness

86/100
10 reviews

Clean hotel facilities. Clean rooms.

“Resort was beautiful and clean” “Property was beautiful and very clean” “Beautiful clean resort”

Value

85/100
5 reviews

Best value for money.

“Snorkeling equipment and canoes free of charge” “Rent bikes for free” “I loved the extra perks”

Service

84/100
15 reviews

Friendly service.

“Amazing, friendly staff” “Entertainment Team is outstanding” “Hotel staff was amazing”

Amenities

80/100
10 reviews

Great amenities.

“Property was beautiful and very clean” “Club was great with my daughter” “Kids Club was great”

Food

74/100
12 reviews

Uninspiring menu, but good food nonetheless.

“Shakes there were delicious” “Steakhouse was phenomenal” “Simply wonderful for breakfast and supper”

Beach

65/100
13 reviews

Reasonable beach.

“Snorkeling opportunities on site and was not disappointed” “Paid for snorkel trip” “Swimming in the ocean almost impossible”

Room

63/100
14 reviews

Room is clean and bathroom is alright.

“Fantastic water pressure” “AC was broken” “Air conditioner was broken”

Good to know

  • Friendly service

    “Amazing, friendly staff” “Staff extremely hard working & friendly”

Review highlights

Location

88/100
3 reviews

Great location.

“Snorkeling opportunities on site and was not disappointed” “Excellent location” “Perfect location and facilities”

Cleanliness

85/100
6 reviews

Clean.

“Resort was beautiful and clean” “Property was beautiful and very clean” “Beautiful clean resort”

Pool

84/100
6 reviews

Great pool.

“My girls loved the pools” “Pool area was awesome” “Wait staff by the pool were awesome”

Service

81/100
6 reviews

Friendly service.

“Amazing, friendly staff” “Entertainment Team is outstanding” “Hotel staff was amazing”

Room

59/100
6 reviews

Room is all right.

“Fantastic water pressure” “AC was broken” “Air conditioner was broken”

Good to know

  • Professional service

    “Staff extremely hard working & friendly” “For 2 days got upgraded to a superior”

  • Wonderful sightseeing

    “Aquarium for free” “Nearby attractions”

  • Friendly atmosphere

    “There are many activities n bars” “Nightly entertainment was WONDERFUL”

  • Nice building

    “LOUNGE WERE VERY PROFESSIONAL AND NICE” “Tons of lounge chairs, and staff”

Review highlights

Value

88/100
9 reviews

Best value for money.

“Snorkeling equipment and canoes free of charge” “Rent bikes for free” “I loved the extra perks”

Service

84/100
33 reviews

Professional service.

“Amazing, friendly staff” “Entertainment Team is outstanding” “Hotel staff was amazing”

Location

82/100
21 reviews

Great location with excellent sightseeing.

“Snorkeling opportunities on site and was not disappointed” “Excellent location” “Perfect location and facilities”

Food

76/100
29 reviews

Uninspiring menu, but good food nonetheless.

“Shakes there were delicious” “Steakhouse was phenomenal” “Simply wonderful for breakfast and supper”

Room

57/100
22 reviews

Room is all right.

“Fantastic water pressure” “AC was broken” “Air conditioner was broken”

Beach

55/100
20 reviews

Reasonable beach.

“Snorkeling opportunities on site and was not disappointed” “Paid for snorkel trip” “Dolphin swim is highly recommended”

Good to know

  • Nice building

    “LOUNGE WERE VERY PROFESSIONAL AND NICE” “Tons of lounge chairs, and staff”

  • Fantastic service

    “Amazing, friendly staff” “Entertainment Team is outstanding”

  • Professional service

    “Staff extremely hard working & friendly” “For 2 days got upgraded to a superior”

  • Great location

    “Snorkeling opportunities on site and was not disappointed” “Excellent location”

Review highlights

Location

85/100
6 reviews

Great location.

“Snorkeling opportunities on site and was not disappointed” “Excellent location” “Perfect location and facilities”

Service

82/100
19 reviews

Generally good service, though professionalism is only so-so.

“Amazing, friendly staff” “Entertainment Team is outstanding” “Hotel staff was amazing”

Amenities

82/100
7 reviews

Nice building.

“Property was beautiful and very clean” “Club was great with my daughter” “Kids Club was great”

Food

75/100
12 reviews

Delicious food.

“Shakes there were delicious” “Steakhouse was phenomenal” “Simply wonderful for breakfast and supper”

Beach

60/100
6 reviews

Reasonable beach.

“Snorkeling opportunities on site and was not disappointed” “Paid for snorkel trip” “Swimming in the ocean almost impossible”

Room

59/100
9 reviews

Room is all right.

“Fantastic water pressure” “AC was broken” “Air conditioner was broken”

Good to know

  • Delicious food

    “Shakes there were delicious” “Steakhouse was phenomenal”

  • Great location

    “Snorkeling opportunities on site and was not disappointed” “Excellent location”

Review highlights

Location

88/100
4 reviews

Great location.

“Snorkeling opportunities on site and was not disappointed” “Excellent location” “Perfect location and facilities”

Food

75/100
4 reviews

Delicious food.

“Shakes there were delicious” “Steakhouse was phenomenal” “Simply wonderful for breakfast and supper”

Room

54/100
3 reviews

Room is all right.

“Fantastic water pressure” “AC was broken” “Air conditioner was broken”

Review Semantics by TrustYou

Customer Reviews of Catalonia Riviera Maya Resort & Spa All Inclusive

4.0 out of 5.Based on 5230 guest reviews, Very Good

Property Description

The hotel is located in the wonderful Puerto Aventuras development. This is a tourist development which boasts a marina for yachts, a golf course, restaurants and dolphin tanks, all within easy reach of the main Mayan Riviera attractions. The Catalonia Riviera Maya Resort & Spa is situated in the peaceful ambience of Puerto Aventuras, located directly on the beach of the beautiful Mexican Caribbean and in the heart of the Mayan Riviera. Puerto Aventuras is of easy access at only 20 km from Playa Del Carmen and 80 km (50 miles) south of Cancun International Airport, in the state of Quintana Roo, México. Rooms :•Double rooms•Privileged Superior rooms: completely renovated in a modern décor•Privileged Deluxe rooms: with private mini (plunge) pool in a large terrace•Privileged Suites: brand new suites with a separated living area and a large terrace with private mini (plunge) pool•Privileged Honeymoon rooms

Details / Other Expenses

Check In:03:00 PM
Check Out:12:00
Year of Last Renovation:2007
Floors:2
Rooms:628
Corridors:All Rooms Have Interior Hallways
Non Smoking Rooms:36
Handicap Rooms:4
Suites:52
Room Windows:Windows Do Open
Cleaning Frequency:Daily
Meeting Rooms:0
Banquet Space:Holds 80 people
Dist. to Food/Bars:15.0 Km
Lounge/Bar Hours:10: 00 Am - 00:00
Policies / Expenses
Cancellation:
All cancellation or room reduction on the original number of rooms have to be informed in written 30 days before group arrival date directly to Sales Department. Any cancellation or room reduction less than 30 days before group arrival date will be cha
Typical Group Deposit:50%
Total Taxes: 0.00%
Total Misc Fees:$0.00 USD
(mandatory resort fees/taxes)

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • All-inclusive resort
  • ATM
  • Car rental
  • Charge for early check out
  • Credit card accepted: Mastercard/Visa
  • Currency exchange
  • Elevator
  • Facilities for the disabled
  • Fitness and health center
  • Internet - wireless
  • Non-smoking rooms
  • Refrigerator
  • Restaurant
  • Shop
  • Shower
  • Shows or evening entertainment
  • Spa
  • Swimming pool - outdoor
  • Telephone
  • Telephone in all rooms
  • TV - Free Cable

Airport & Shuttle Information

Puerto Aventuras is of easy access at only 20 km from Playa del Carmen and 80 km (50 miles) south of Cancun International Airport, in the state of Quintana Roo, México.

Airport Shuttle? Sorry, no airport shuttle available.

Testimonials: Why use Hotel Planner?

Testimonials icon
"Our stay was far beyond our expectations!! Everyone was thrilled with the service, the rooms and most of all the price!! I have recommended you to everyone I know. I spoke with the head of our Volleyball Club and he is anxious to check you guys out for the next year." K.F. - Evansville, IN

Learn More Check Rates