GRAND HOTEL WIEN

Kaerntner Ring 9, Vienna A-1010 Austria (AUT)
5.0 Star Downtown Hotel
48.2018616.37206
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Very Good
4.5/ 5

Based on 754 guest reviews

Show Guest Reviews
  • Access to gym on-site
  • Hotel has 205 rooms
  • 7 floors in property
  • 30 suites in property
  • Check in time: 14:00
  • Check out time: 12:00
  • Hotel has an eco-friendly policy
  • Groups & Meetings rating of 6.6/10
  • Hotel has 13 meeting rooms

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Room Types

Check RatesDeluxe Double Breakfast Full Breakfast
Non-Smoking
Check RatesDeluxe Room
Non-Smoking
Check RatesDeluxe Suite
Non-Smoking
Check RatesDouble Deluxe
Non-Smoking
Check RatesDouble Deluxe Breakfast Included
Non-Smoking
Check RatesDouble Extra
Non-Smoking
Check RatesDouble Extra Breakfast Included
Non-Smoking
Check RatesDouble Superior
Non-Smoking
Check RatesDouble Superior Breakfast Included
Non-Smoking
Check RatesExclusive Double Breakfast Full Breakfast
Non-Smoking
Check RatesExclusive Room
Non-Smoking
Check RatesExclusive Triple Breakfast Full Breakfast
Non-Smoking
Check RatesExecutive Suite
Non-Smoking
Check RatesJunior Suite
Non-Smoking
Check RatesJunior Suite Standard Breakfast Included
Non-Smoking
Check RatesStandard Junior Suite Breakfast Full Breakfast
Non-Smoking
Check RatesSuite Deluxe Breakfast Included
Non-Smoking
Check RatesSuite Executive Breakfast Included
Non-Smoking
Check RatesSuperior Double Breakfast Full Breakfast
Non-Smoking
Check RatesSuperior Room
Non-Smoking

Local Attractions

State Opera, St. Stephen's Cathedral, Shopping Street Kärntner Straße, Hofburg, Museums

Summary of Verified Reviews

Summary of 1,663 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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91
Excellent

Excellent luxury hotel. Close to State Opera House. Good for sightseeing and located near shopping areas. Spacious and tidy rooms. Awesome vibe. Popular among couples.

“Perfect luxury stay” “Excellent restaurant”

Excellent Overall Ranking Top 4% in city
Excellent Luxury Hotel Top 2% in city
Excellent Romantic Hotel Top 3% in city
Best Food In City
Best Vibe In City

Good to know

  • Luxurious Hotel

    “Luxurious grand hotel” “The hotel itself is very luxurious”

  • Professional service

    “Staff are knowledgeable and friendly” “Knowledgeable and very helpful concierge”

  • Wonderful sightseeing

    “Excellent very central close to opera house” “A short walk to St. Stephen's Cathedral”

  • Friendly atmosphere

    “Friendly atmosphere” “Great feeling of safety”

Review highlights

Location

96/100
326 reviews

Great location with good access by car. Near downtown with great sightseeing and shopping. Close to public transport.

“Excellent very central close to opera house” “Beautiful sights of Vienna” “Great choice of restaurants”

Food

91/100
86 reviews

Great menu and overall dining experience.

“Delicious apple” “Excellent restaurant” “Fine dining”

Vibe

90/100
128 reviews

Awesome vibe. Friendly atmosphere. Luxurious Hotel. Stylish Hotel. Pleasant entrance area. Hotel is outdated. Luxury hotel. Nice for romantic trips. Good choice for a city trip.

“Hotel lobby is beautiful old” “Luxurious grand hotel” “The hotel itself is very luxurious”

Service

88/100
362 reviews

Service is professional and cheery, especially reception and housekeeping. Room service is perfect. Great hotel security.

“Staff are knowledgeable and friendly” “Knowledgeable and very helpful concierge” “Impeccable service standards”

Amenities

87/100
98 reviews

Some new facilities, with great buildings and an excellent entrance area. Beautiful architecture.

“Beautifully maintained property” “Hotel room and facilities excellent” “Hotel lobby is beautiful old”

Room

68/100
302 reviews

Average rooms, beds and furniture but A/C not up to standard. Spacious and tidy rooms. Clean, large bathrooms. Run-down old rooms, with no views and horrible TV's.

“Hotel room and facilities excellent” “No tea making facilities” “Defective thermostat”

Breakfast

60/100
122 reviews

Breakfast is decent but expensive.

“Fantastic breakfasts” “Breakfast menu excellent” “Breakfast not worth the price”

WiFi

43/100
30 reviews

WiFi isn't great although it's reasonably priced.

“Slow internet” “Poor internet” “WiFi slow”

Value

42/100
90 reviews

Poor value for money. Expensive breakfast. Internet is affordable. Expensive beverages.

“Wine List isn't cheap so” “Exorbitant charge” “Breakfast not worth the price”

Ranked top 3% by couples, with a score of 91

Good to know

  • Pleasant entrance area

    “Hotel lobby is beautiful old” “Beautiful lobby”

  • Great shopping

    “Close to graben shopping” “Wonderful Christmas Markets”

  • Beautiful architecture

    “Elegant decor” “Decoration is magnificent”

  • Wonderful sightseeing

    “Excellent very central close to opera house” “A short walk to St. Stephen's Cathedral”

Review highlights

Location

95/100
145 reviews

Great location. Good shopping and sightseeing.

“Excellent very central close to opera house” “Beautiful sights of Vienna” “Great choice of restaurants”

Vibe

89/100
49 reviews

Awesome vibe. Friendly atmosphere. Luxurious Hotel. Stylish Hotel. Hotel is outdated. Pleasant entrance area.

“Hotel lobby is beautiful old” “Luxurious grand hotel” “The hotel itself is very luxurious”

Food

89/100
30 reviews

Menu is excellent with tasty food.

“Delicious apple” “Excellent restaurant” “Fine dining”

Service

85/100
148 reviews

Efficient, friendly service with a nice reception.

“Staff are knowledgeable and friendly” “Knowledgeable and very helpful concierge” “Impeccable service standards”

Amenities

84/100
38 reviews

Great hotel buildings and entrance area. Beautiful architecture.

“Beautifully maintained property” “Hotel room and facilities excellent” “Hotel lobby is beautiful old”

Wellness

79/100
5 reviews

Great wellness & sports facilities.

“Exclusive spa” “Spa is worth a visit” “Good fitness center”

Room

66/100
125 reviews

Rooms are not huge but the bathrooms are large, and everything is clean. Badly maintained rooms with no views and bad A/C.

“Hotel room and facilities excellent” “No tea making facilities” “Defective thermostat”

Breakfast

60/100
64 reviews

Breakfast is decent but expensive.

“Breakfast is superb and classy” “Fantastic breakfasts” “Breakfast menu excellent”

WiFi

44/100
15 reviews

WiFi isn't great although it's reasonably priced.

“Slow internet” “Poor internet” “WiFi slow”

Value

41/100
47 reviews

Poor value for money. Expensive breakfast. Internet is affordable.

“Wine List isn't cheap so” “Exorbitant charge” “Breakfast not worth the price”

Ranked top 8% by families, with a score of 89

Good to know

  • Luxurious Hotel

    “Luxurious grand hotel” “The hotel itself is very luxurious”

  • Expensive breakfast

    “Expensive breakfast” “Breakfast expensive”

  • Nice building

    “Beautifully maintained property” “Hotel room and facilities excellent”

  • Delicious food

    “Delicious apple” “Excellent restaurant”

Review highlights

Location

96/100
33 reviews

Great location.

“Excellent very central close to opera house” “Beautiful sights of Vienna” “Great choice of restaurants”

Food

92/100
13 reviews

Delicious food.

“Delicious apple” “Excellent restaurant” “Fine dining”

Vibe

91/100
16 reviews

Awesome vibe. Luxurious Hotel. Friendly atmosphere.

“Hotel lobby is beautiful old” “Luxurious grand hotel” “The hotel itself is very luxurious”

Service

88/100
25 reviews

Service is professional and friendly.

“Staff are knowledgeable and friendly” “Knowledgeable and very helpful concierge” “Impeccable service standards”

Amenities

87/100
10 reviews

Nice building.

“Beautifully maintained property” “Hotel room and facilities excellent” “Hotel lobby is beautiful old”

Room

67/100
28 reviews

Rooms amply-sized with nice bathrooms.

“Hotel room and facilities excellent” “No tea making facilities” “Defective thermostat”

Breakfast

58/100
15 reviews

Breakfast is decent but expensive.

“Fabulous breakfast” “Fantastic breakfasts” “Breakfast menu excellent”

Value

39/100
10 reviews

Poor value for money. Expensive breakfast.

“Wine List isn't cheap so” “Exorbitant charge” “Breakfast not worth the price”

Ranked top 7% by solo travelers, with a score of 89

Good to know

  • Professional service

    “Staff are knowledgeable and friendly” “Knowledgeable and very helpful concierge”

  • Great reception

    “Knowledgeable and very helpful concierge” “Friendly hotel reception”

  • Awesome vibe

    “Hotel lobby is beautiful old” “Luxurious grand hotel”

  • Poor value for money

    “Wine List isn't cheap so” “Exorbitant charge”

Review highlights

Location

96/100
17 reviews

Great location.

“Excellent very central close to opera house” “Beautiful sights of Vienna” “Great choice of restaurants”

Food

91/100
9 reviews

Delicious food.

“Delicious apple” “Excellent restaurant” “Fine dining”

Service

89/100
21 reviews

Efficient, friendly service with a nice reception.

“Staff are knowledgeable and friendly” “Knowledgeable and very helpful concierge” “Impeccable service standards”

Vibe

86/100
10 reviews

Awesome vibe.

“Hotel lobby is beautiful old” “Luxurious grand hotel” “The hotel itself is very luxurious”

Amenities

85/100
5 reviews

Great amenities.

“Beautifully maintained property” “Hotel room and facilities excellent” “Hotel lobby is beautiful old”

Comfort

70/100
12 reviews

Comfortable rooms and beds.

“A/C worked well” “Separate shower and bathtub” “Modern comfort”

Room

67/100
22 reviews

Room is all right. Comfortable beds and good bathrooms.

“Hotel room and facilities excellent” “No tea making facilities” “Defective thermostat”

Breakfast

58/100
5 reviews

Breakfast is average.

“Fantastic breakfasts” “Breakfast menu excellent” “Breakfast great”

Value

40/100
6 reviews

Poor value for money.

“Wine List isn't cheap so” “Exorbitant charge” “Breakfast not worth the price”

Ranked top 50% by business travelers, with a score of 83

Good to know

  • Great location

    “Excellent very central close to opera house” “Beautiful sights of Vienna”

  • Fantastic service

    “Staff are knowledgeable and friendly” “Knowledgeable and very helpful concierge”

Review highlights

Location

97/100
7 reviews

Great location.

“Excellent very central close to opera house” “Beautiful sights of Vienna” “Great choice of restaurants”

Service

86/100
5 reviews

Fantastic service.

“Staff are knowledgeable and friendly” “Knowledgeable and very helpful concierge” “Impeccable service standards”

Good to know

  • Expensive breakfast

    “Expensive breakfast” “Breakfast expensive”

  • Friendly atmosphere

    “Friendly atmosphere” “Great feeling of safety”

  • Professional service

    “Staff are knowledgeable and friendly” “Knowledgeable and very helpful concierge”

  • Comfortable beds

    “Very relaxing and comfy bed” “Comfy beds etc.”

Review highlights

Location

94/100
33 reviews

Great location.

“Excellent very central close to opera house” “Beautiful sights of Vienna” “Great choice of restaurants”

Food

91/100
10 reviews

Delicious food.

“Delicious apple” “Excellent restaurant” “Fine dining”

Vibe

91/100
7 reviews

Awesome vibe. Friendly atmosphere.

“Hotel lobby is beautiful old” “Luxurious grand hotel” “The hotel itself is very luxurious”

Service

87/100
28 reviews

Service is professional and friendly.

“Staff are knowledgeable and friendly” “Knowledgeable and very helpful concierge” “Impeccable service standards”

Room

71/100
39 reviews

Decent, clean rooms with great beds and nice bathrooms.

“Hotel room and facilities excellent” “Rooms were clean and beautifully decorated” “Room superb”

Breakfast

61/100
21 reviews

Breakfast is decent but expensive.

“Fabulous breakfast” “Fantastic breakfasts” “Breakfast menu excellent”

WiFi

47/100
9 reviews

Bad internet service.

“Slow internet” “Poor internet” “WiFi slow”

Value

40/100
13 reviews

Poor value for money. Expensive breakfast.

“Wine List isn't cheap so” “Exorbitant charge” “Breakfast not worth the price”

Ranked top 2% by couples, with a score of 92

Good to know

  • Professional service

    “Staff are knowledgeable and friendly” “Knowledgeable and very helpful concierge”

  • Fantastic service

    “Staff are knowledgeable and friendly” “Knowledgeable and very helpful concierge”

  • Great location

    “Excellent very central close to opera house” “Beautiful sights of Vienna”

  • Great room

    “Hotel room and facilities excellent” “Rooms were clean and beautifully decorated”

Review highlights

Location

94/100
14 reviews

Great location.

“Excellent very central close to opera house” “Beautiful sights of Vienna” “Great choice of restaurants”

Service

85/100
14 reviews

Professional service.

“Staff are knowledgeable and friendly” “Knowledgeable and very helpful concierge” “Impeccable service standards”

Room

68/100
19 reviews

Average sized rooms.

“Hotel room and facilities excellent” “No tea making facilities” “Defective thermostat”

Breakfast

65/100
10 reviews

Breakfast is average.

“Fantastic breakfasts” “Breakfast menu excellent” “Lovely breakfast”

Comfort

63/100
11 reviews

Somewhat comfortable and acceptably sized rooms.

“A/C worked well” “Separate shower and bathtub” “Ventilation would be appreciated”

Value

41/100
5 reviews

Poor value for money.

“Wine List isn't cheap so” “Exorbitant charge” “Breakfast not worth the price”

Ranked top 28% by families, with a score of 85

Good to know

  • Great room

    “Hotel room and facilities excellent” “Rooms were clean and beautifully decorated”

  • Fantastic service

    “Staff are knowledgeable and friendly” “Knowledgeable and very helpful concierge”

  • Great location

    “Excellent very central close to opera house” “Beautiful sights of Vienna”

Review highlights

Location

95/100
6 reviews

Great location.

“Excellent very central close to opera house” “Beautiful sights of Vienna” “Great choice of restaurants”

Service

88/100
6 reviews

Fantastic service.

“Staff are knowledgeable and friendly” “Knowledgeable and very helpful concierge” “Impeccable service standards”

Room

72/100
10 reviews

Great room.

“Hotel room and facilities excellent” “Rooms were clean and beautifully decorated” “Room superb”

Comfort

71/100
5 reviews

Rather comfortable.

“A/C worked well” “Separate shower and bathtub” “Modern comfort”

Breakfast

59/100
6 reviews

Breakfast is average.

“Fantastic breakfasts” “Breakfast menu excellent” “Overpriced breakfast”

Value

38/100
4 reviews

Poor value for money.

“Wine List isn't cheap so” “Exorbitant charge” “Breakfast not worth the price”

Ranked top 31% by solo travelers, with a score of 86

Good to know

  • Great location

    “Excellent very central close to opera house” “Beautiful sights of Vienna”

  • Fantastic service

    “Staff are knowledgeable and friendly” “Knowledgeable and very helpful concierge”

  • Great room

    “Hotel room and facilities excellent” “Rooms were clean and beautifully decorated”

Review highlights

Location

95/100
6 reviews

Great location.

“Excellent very central close to opera house” “Beautiful sights of Vienna” “Great choice of restaurants”

Service

89/100
4 reviews

Fantastic service.

“Staff are knowledgeable and friendly” “Knowledgeable and very helpful concierge” “Impeccable service standards”

Room

69/100
5 reviews

Room is all right.

“Hotel room and facilities excellent” “No tea making facilities” “Defective thermostat”

Good to know

  • Great reception

    “Knowledgeable and very helpful concierge” “Friendly hotel reception”

  • Wonderful sightseeing

    “Excellent very central close to opera house” “A short walk to St. Stephen's Cathedral”

  • Professional service

    “Staff are knowledgeable and friendly” “Knowledgeable and very helpful concierge”

Review highlights

Location

95/100
24 reviews

Great location with excellent sightseeing.

“Excellent very central close to opera house” “Beautiful sights of Vienna” “Great choice of restaurants”

Service

88/100
16 reviews

Professional service and good reception.

“Staff are knowledgeable and friendly” “Knowledgeable and very helpful concierge” “Impeccable service standards”

Food

87/100
5 reviews

Delicious food.

“Delicious apple” “Excellent restaurant” “Fine dining”

Vibe

87/100
4 reviews

Awesome vibe.

“Hotel lobby is beautiful old” “Luxurious grand hotel” “The hotel itself is very luxurious”

Room

68/100
14 reviews

Room is all right.

“Hotel room and facilities excellent” “No tea making facilities” “Defective thermostat”

Ranked top 19% by couples, with a score of 90

Good to know

  • Great reception

    “Knowledgeable and very helpful concierge” “Friendly hotel reception”

  • Fantastic service

    “Staff are knowledgeable and friendly” “Knowledgeable and very helpful concierge”

  • Great location

    “Excellent very central close to opera house” “Beautiful sights of Vienna”

Review highlights

Location

97/100
11 reviews

Great location.

“Excellent very central close to opera house” “Beautiful sights of Vienna” “Great choice of restaurants”

Service

89/100
10 reviews

Great service, especially at reception.

“Staff are knowledgeable and friendly” “Knowledgeable and very helpful concierge” “Impeccable service standards”

Room

68/100
6 reviews

Room is all right.

“Hotel room and facilities excellent” “No tea making facilities” “Defective thermostat”

Good to know

  • Expensive breakfast

    “Expensive breakfast” “Breakfast expensive”

  • Wonderful sightseeing

    “Excellent very central close to opera house” “A short walk to St. Stephen's Cathedral”

  • Professional service

    “Staff are knowledgeable and friendly” “Knowledgeable and very helpful concierge”

  • Stylish Hotel

    “Hotel lobby is beautiful old” “Stylish building”

Review highlights

Location

97/100
157 reviews

Good location, close to public transport. Good shopping and sightseeing.

“Excellent very central close to opera house” “Beautiful sights of Vienna” “Great choice of restaurants”

Food

91/100
46 reviews

Delicious food.

“Delicious apple” “Excellent restaurant” “Fine dining”

Vibe

90/100
64 reviews

Awesome vibe. Stylish Hotel. Luxurious Hotel. Pleasant entrance area. Friendly atmosphere. Hotel is outdated.

“Hotel lobby is beautiful old” “Luxurious grand hotel” “The hotel itself is very luxurious”

Amenities

90/100
60 reviews

Great hotel buildings and entrance area. Beautiful architecture.

“Beautifully maintained property” “Hotel room and facilities excellent” “Hotel lobby is beautiful old”

Service

89/100
201 reviews

Service is professional and cheery, especially reception and housekeeping. Great hotel security.

“Staff are knowledgeable and friendly” “Knowledgeable and very helpful concierge” “Impeccable service standards”

Room

71/100
156 reviews

Spacious, clean rooms, but poorly maintained. Clean, large bathrooms. Furniture and beds are acceptable. No views, TV's and AC substandard.

“Hotel room and facilities excellent” “Rooms were clean and beautifully decorated” “Room superb”

Breakfast

55/100
55 reviews

Breakfast is decent but expensive.

“Fantastic breakfasts” “Breakfast menu excellent” “Breakfast great”

Value

41/100
49 reviews

Poor value for money. Expensive breakfast. Internet is affordable. Expensive beverages.

“Wine List isn't cheap so” “Exorbitant charge” “Breakfast not worth the price”

WiFi

39/100
16 reviews

WiFi isn't great although it's reasonably priced.

“Slow internet” “Poor internet” “WiFi slow”

Ranked top 3% by couples, with a score of 93

Good to know

  • Great shopping

    “Close to graben shopping” “Wonderful Christmas Markets”

  • Beautiful architecture

    “Elegant decor” “Decoration is magnificent”

  • Poor value for money

    “Wine List isn't cheap so” “Exorbitant charge”

  • Spacious rooms

    “Separate shower and bathtub” “Big Rooms”

Review highlights

Location

95/100
67 reviews

Great location. Good shopping and sightseeing.

“Excellent very central close to opera house” “Beautiful sights of Vienna” “Great choice of restaurants”

Food

90/100
16 reviews

Delicious food.

“Delicious apple” “Excellent restaurant” “Fine dining”

Vibe

88/100
20 reviews

Awesome vibe. Stylish Hotel. Friendly atmosphere.

“Hotel lobby is beautiful old” “Luxurious grand hotel” “The hotel itself is very luxurious”

Amenities

87/100
20 reviews

Nice building. Beautiful architecture.

“Beautifully maintained property” “Hotel room and facilities excellent” “Hotel lobby is beautiful old”

Service

84/100
74 reviews

Efficient, friendly service with a nice reception.

“Staff are knowledgeable and friendly” “Knowledgeable and very helpful concierge” “Impeccable service standards”

Room

69/100
50 reviews

Badly maintained, mediocre rooms. Huge rooms with great bathrooms.

“Hotel room and facilities excellent” “No tea making facilities” “Defective thermostat”

Breakfast

52/100
31 reviews

Breakfast is decent but expensive.

“Fantastic breakfasts” “Breakfast menu excellent” “Huge breakfast”

WiFi

41/100
7 reviews

Bad internet service.

“Slow internet” “Poor internet” “WiFi slow”

Value

38/100
25 reviews

Poor value for money. Expensive breakfast.

“Wine List isn't cheap so” “Exorbitant charge” “Breakfast not worth the price”

Ranked top 15% by families, with a score of 87

Good to know

  • Delicious food

    “Delicious apple” “Excellent restaurant”

  • Friendly service

    “Staff are knowledgeable and friendly” “Knowledgeable and very helpful concierge”

  • Great location

    “Excellent very central close to opera house” “Beautiful sights of Vienna”

  • Awesome vibe

    “Hotel lobby is beautiful old” “Luxurious grand hotel”

Review highlights

Location

97/100
14 reviews

Great location.

“Excellent very central close to opera house” “Beautiful sights of Vienna” “Great choice of restaurants”

Vibe

91/100
8 reviews

Awesome vibe.

“Hotel lobby is beautiful old” “Luxurious grand hotel” “The hotel itself is very luxurious”

Food

90/100
5 reviews

Delicious food.

“Delicious apple” “Excellent restaurant” “Fine dining”

Service

88/100
11 reviews

Friendly service.

“Staff are knowledgeable and friendly” “Knowledgeable and very helpful concierge” “Impeccable service standards”

Room

63/100
9 reviews

Room is all right.

“Hotel room and facilities excellent” “No tea making facilities” “Defective thermostat”

Ranked top 32% by solo travelers, with a score of 86

Good to know

  • Professional service

    “Staff are knowledgeable and friendly” “Knowledgeable and very helpful concierge”

  • Great room

    “Hotel room and facilities excellent” “Rooms were clean and beautifully decorated”

  • Awesome vibe

    “Hotel lobby is beautiful old” “Luxurious grand hotel”

  • Fantastic service

    “Staff are knowledgeable and friendly” “Knowledgeable and very helpful concierge”

Review highlights

Vibe

91/100
5 reviews

Awesome vibe.

“Hotel lobby is beautiful old” “Luxurious grand hotel” “The hotel itself is very luxurious”

Service

89/100
8 reviews

Professional service.

“Staff are knowledgeable and friendly” “Knowledgeable and very helpful concierge” “Impeccable service standards”

Room

69/100
12 reviews

Room is all right.

“Hotel room and facilities excellent” “No tea making facilities” “Defective thermostat”

Comfort

68/100
5 reviews

Comfortable.

“A/C worked well” “Separate shower and bathtub” “Ventilation would be appreciated”

Review highlights

Room

70/100
4 reviews

Great room.

“Hotel room and facilities excellent” “Rooms were clean and beautifully decorated” “Room superb”

Ranked top 42% by couples, with a score of 90

Good to know

  • Great room

    “Hotel room and facilities excellent” “Rooms were clean and beautifully decorated”

Review highlights

Room

70/100
3 reviews

Room is all right.

“Hotel room and facilities excellent” “No tea making facilities” “Defective thermostat”

Good to know

  • Friendly atmosphere

    “Friendly atmosphere” “Great feeling of safety”

  • Professional service

    “Staff are knowledgeable and friendly” “Knowledgeable and very helpful concierge”

  • Friendly service

    “Staff are knowledgeable and friendly” “Knowledgeable and very helpful concierge”

  • Great reception

    “Knowledgeable and very helpful concierge” “Friendly hotel reception”

Review highlights

Location

97/100
22 reviews

Great location.

“Excellent very central close to opera house” “Beautiful sights of Vienna” “Great choice of restaurants”

Food

91/100
11 reviews

Delicious food.

“Delicious apple” “Excellent restaurant” “Fine dining”

Vibe

89/100
16 reviews

Awesome vibe. Friendly atmosphere.

“Hotel lobby is beautiful old” “Luxurious grand hotel” “The hotel itself is very luxurious”

Service

86/100
49 reviews

Efficient, friendly service with a nice reception.

“Staff are knowledgeable and friendly” “Knowledgeable and very helpful concierge” “Impeccable service standards”

Room

61/100
28 reviews

Well-sized, typical rooms with mediocre beds.

“Hotel room and facilities excellent” “No tea making facilities” “Defective thermostat”

Breakfast

61/100
16 reviews

Breakfast is average.

“Delicious breakfast” “Fantastic breakfasts” “Breakfast menu excellent”

Value

39/100
10 reviews

Poor value for money.

“Wine List isn't cheap so” “Exorbitant charge” “Breakfast not worth the price”

Ranked top 23% by couples, with a score of 89

Good to know

  • Great location

    “Excellent very central close to opera house” “Beautiful sights of Vienna”

  • Friendly service

    “Staff are knowledgeable and friendly” “Knowledgeable and very helpful concierge”

  • Spacious rooms

    “Separate shower and bathtub” “Big Rooms”

  • Friendly atmosphere

    “Friendly atmosphere” “Great feeling of safety”

Review highlights

Location

97/100
14 reviews

Great location.

“Excellent very central close to opera house” “Beautiful sights of Vienna” “Great choice of restaurants”

Vibe

90/100
10 reviews

Awesome vibe. Friendly atmosphere.

“Hotel lobby is beautiful old” “Luxurious grand hotel” “The hotel itself is very luxurious”

Service

87/100
24 reviews

Friendly service and great reception.

“Staff are knowledgeable and friendly” “Knowledgeable and very helpful concierge” “Impeccable service standards”

Room

64/100
14 reviews

Average-sized rooms with alright beds.

“Hotel room and facilities excellent” “No tea making facilities” “Defective thermostat”

Breakfast

63/100
9 reviews

Breakfast is average.

“Fantastic breakfasts” “Breakfast menu excellent” “Lovely breakfast”

Ranked top 46% by solo travelers, with a score of 91

Good to know

  • Fantastic service

    “Staff are knowledgeable and friendly” “Knowledgeable and very helpful concierge”

Review highlights

Service

87/100
5 reviews

Fantastic service.

“Staff are knowledgeable and friendly” “Knowledgeable and very helpful concierge” “Impeccable service standards”

Good to know

  • Friendly service

    “Staff are knowledgeable and friendly” “Knowledgeable and very helpful concierge”

Review highlights

Location

97/100
11 reviews

Great location.

“Excellent very central close to opera house” “Beautiful sights of Vienna” “Great choice of restaurants”

Service

90/100
11 reviews

Friendly service.

“Staff are knowledgeable and friendly” “Knowledgeable and very helpful concierge” “Impeccable service standards”

Vibe

90/100
8 reviews

Awesome vibe.

“Hotel lobby is beautiful old” “Luxurious grand hotel” “The hotel itself is very luxurious”

Comfort

71/100
4 reviews

Rather comfortable.

“A/C worked well” “Separate shower and bathtub” “Modern comfort”

Room

68/100
6 reviews

Room is all right.

“Hotel room and facilities excellent” “No tea making facilities” “Defective thermostat”

Ranked top 22% by couples, with a score of 89

Good to know

  • Fantastic service

    “Staff are knowledgeable and friendly” “Knowledgeable and very helpful concierge”

  • Great location

    “Excellent very central close to opera house” “Beautiful sights of Vienna”

  • Rather comfortable

    “A/C worked well” “Separate shower and bathtub”

  • Awesome vibe

    “Hotel lobby is beautiful old” “Luxurious grand hotel”

Review highlights

Location

97/100
7 reviews

Great location.

“Excellent very central close to opera house” “Beautiful sights of Vienna” “Great choice of restaurants”

Service

90/100
7 reviews

Fantastic service.

“Staff are knowledgeable and friendly” “Knowledgeable and very helpful concierge” “Impeccable service standards”

Vibe

89/100
6 reviews

Awesome vibe.

“Hotel lobby is beautiful old” “Luxurious grand hotel” “The hotel itself is very luxurious”

Comfort

71/100
3 reviews

Rather comfortable.

“A/C worked well” “Separate shower and bathtub” “Modern comfort”

Room

67/100
5 reviews

Room is all right.

“Hotel room and facilities excellent” “No tea making facilities” “Defective thermostat”

Good to know

  • Luxurious Hotel

    “Luxurious grand hotel” “The hotel itself is very luxurious”

Review highlights

Location

97/100
11 reviews

Great location.

“Excellent very central close to opera house” “Beautiful sights of Vienna” “Great choice of restaurants”

Vibe

91/100
9 reviews

Awesome vibe. Luxurious Hotel.

“Hotel lobby is beautiful old” “Luxurious grand hotel” “The hotel itself is very luxurious”

Service

90/100
7 reviews

Fantastic service.

“Staff are knowledgeable and friendly” “Knowledgeable and very helpful concierge” “Impeccable service standards”

Room

65/100
7 reviews

Room is all right.

“Hotel room and facilities excellent” “No tea making facilities” “Defective thermostat”

Comfort

64/100
8 reviews

Comfortable.

“Separate shower and bathtub” “Ventilation would be appreciated” “Pillows very soft”

Ranked top 8% by couples, with a score of 92

Good to know

  • Great location

    “Excellent very central close to opera house” “Beautiful sights of Vienna”

Review highlights

Location

97/100
5 reviews

Great location.

“Excellent very central close to opera house” “Beautiful sights of Vienna” “Great choice of restaurants”

Good to know

  • Pleasant hotel grounds

    “Intimate surroundings”

Review highlights

Location

96/100
20 reviews

Great location.

“Excellent very central close to opera house” “Beautiful sights of Vienna” “Great choice of restaurants”

Food

92/100
3 reviews

Delicious food.

“Delicious apple” “Excellent restaurant” “Fine dining”

Service

90/100
11 reviews

Fantastic service.

“Staff are knowledgeable and friendly” “Knowledgeable and very helpful concierge” “Impeccable service standards”

Vibe

88/100
5 reviews

Awesome vibe.

“Hotel lobby is beautiful old” “Luxurious grand hotel” “The hotel itself is very luxurious”

Amenities

87/100
9 reviews

Great amenities.

“Beautifully maintained property” “Hotel room and facilities excellent” “Hotel lobby is beautiful old”

Room

73/100
9 reviews

Great room.

“Hotel room and facilities excellent” “Rooms were clean and beautifully decorated” “Room superb”

Value

46/100
8 reviews

Poor value for money.

“Wine List isn't cheap so” “Exorbitant charge” “Breakfast not worth the price”

Ranked top 16% by couples, with a score of 91

Good to know

  • Great room

    “Hotel room and facilities excellent” “Rooms were clean and beautifully decorated”

  • Great amenities

    “Beautifully maintained property” “Hotel room and facilities excellent”

  • Fantastic service

    “Staff are knowledgeable and friendly” “Knowledgeable and very helpful concierge”

  • Great location

    “Excellent very central close to opera house” “Beautiful sights of Vienna”

Review highlights

Location

96/100
10 reviews

Great location.

“Excellent very central close to opera house” “Beautiful sights of Vienna” “Great choice of restaurants”

Service

90/100
6 reviews

Fantastic service.

“Staff are knowledgeable and friendly” “Knowledgeable and very helpful concierge” “Impeccable service standards”

Amenities

88/100
5 reviews

Great amenities.

“Beautifully maintained property” “Hotel room and facilities excellent” “Hotel lobby is beautiful old”

Room

72/100
7 reviews

Great room.

“Hotel room and facilities excellent” “Rooms were clean and beautifully decorated” “Room superb”

Value

48/100
7 reviews

Poor value for money.

“Wine List isn't cheap so” “Exorbitant charge” “Breakfast not worth the price”

Good to know

  • Luxurious Hotel

    “Luxurious grand hotel” “The hotel itself is very luxurious”

  • Nice building

    “Beautifully maintained property” “Hotel room and facilities excellent”

  • Friendly service

    “Staff are knowledgeable and friendly” “Knowledgeable and very helpful concierge”

  • Clean rooms

    “Rooms were clean and beautifully decorated” “Rooms were very clean and comfortable”

Review highlights

Location

96/100
27 reviews

Great location.

“Excellent very central close to opera house” “Beautiful sights of Vienna” “Great choice of restaurants”

Food

92/100
6 reviews

Delicious food.

“Delicious apple” “Excellent restaurant” “Fine dining”

Vibe

89/100
11 reviews

Awesome vibe. Luxurious Hotel.

“Hotel lobby is beautiful old” “Luxurious grand hotel” “The hotel itself is very luxurious”

Service

86/100
26 reviews

Friendly service.

“Staff are knowledgeable and friendly” “Knowledgeable and very helpful concierge” “Impeccable service standards”

Amenities

85/100
10 reviews

Nice building.

“Beautifully maintained property” “Hotel room and facilities excellent” “Hotel lobby is beautiful old”

Room

66/100
25 reviews

Rooms are tidy and of average size.

“Hotel room and facilities excellent” “No tea making facilities” “Defective thermostat”

Breakfast

62/100
10 reviews

Breakfast is average.

“Fantastic breakfasts” “Breakfast menu excellent” “Huge breakfast”

Ranked top 8% by couples, with a score of 90

Good to know

  • Great location

    “Excellent very central close to opera house” “Beautiful sights of Vienna”

Review highlights

Location

97/100
6 reviews

Great location.

“Excellent very central close to opera house” “Beautiful sights of Vienna” “Great choice of restaurants”

Room

65/100
9 reviews

Room is all right.

“Hotel room and facilities excellent” “No tea making facilities” “Defective thermostat”

Good to know

  • Professional service

    “Staff are knowledgeable and friendly” “Knowledgeable and very helpful concierge”

Review highlights

Location

97/100
6 reviews

Great location.

“Excellent very central close to opera house” “Beautiful sights of Vienna” “Great choice of restaurants”

Service

90/100
4 reviews

Professional service.

“Staff are knowledgeable and friendly” “Knowledgeable and very helpful concierge” “Impeccable service standards”

Room

66/100
4 reviews

Room is all right.

“Hotel room and facilities excellent” “No tea making facilities” “Defective thermostat”

Review Semantics by TrustYou

Customer Reviews of Grand Hotel Wien

4.5 out of 5.Based on 754 guest reviews, Very Good

Property Description

The Grand Hotel Wien is ideally located in a City Palais on the Boulevard Ringstraße, only a stroll from the Vienna State Opera and the grandeur of St. Stephen's Cathedral. Originally opened in 1870 as the first Grand Hotel in Austria, the hotel was reopened after a complete reconstruction in the year 1994. The Grand Hotel Wien belongs to the Leading Hotels Of The World and the Condé Nast Traveler Gold List 2006.Up to 350 parking spaces are available in the in house car park with direct access to the Hotel. Particularly loved is the famous “Ringstraßen Gallerie”, a luxurious shopping arcarde. In the Hotel Lobby an own entrance guarantees unique shopping pleasure.The Hotel offers 205 rooms and suites, luxuriously furnished and tastefully decorated. Exquisite fabrics and rare antiques add to the Grand Hotel's unique splendour. On the Rooftop Floor our guests have a choice between our award-winning French Gourmet Restaurant “Le Ciel” (2 Hats “Gault Milleau”) and the Japanese Speciality Restaurant “Unkai” (2 Hats “Gault Milleau”). Both Restaurants feature private dinning areas for up to 20 Pax. In the summertime the only Hotel Rooftop Terrace in Vienna offers an amazing view over the imperial city while dinning. To complete the product, our Viennese Restaurant “Grand Café”, the Café “Rosengarten” with Terrace and the Cocktailbar “Kavalierbar” offer our guests Hideaways for every taste.The Grand Hotel Wien offers 13 banqueting rooms for various events: conferences, meetings, and banquets as well as balls and private festivities, all of them arranged according to your individual wishes. The “Quadrille” ballroom presents itself in the style and the elegance of “Belle Epoque” with crystal chandeliers, wall covering made of hand-woven damask, and precious woods in a harmonious symbiosis with state-of-the-art conference technology. Conferences with simultaneous interpreting, product presentations with light shows, and press conferences will find an ideal backdrop here.Our ballroom – located on the 2nd banquet floor - is also perfectly suited for weddings in grand style. We can arrange festivities for up to 300 persons here.The Galerie is located on the 1st banquet floor and derives its name from the fact that one wall can be completely opened to view the ballroom, which is located on the floor beneath. Both rooms can be rented in combination.The three Salons are located on the first banquet floor of the hotel and can be rented individually or in combination with each other.Salon 4-10 are located on the 4th floor of the Grand Hotel Wien, they all have daylight.The German producer of premium kitchen, Warendorf, opened its first Austrian Event Store at Viennese Ringstrassen- galleries. Located on the first floor of Palais Corso, the 300 m2 Warendorf presentation room offers high-classshow kitchen and an extensive active kitchen with two best equipped cooking islands. A table, made for up to 16 persons, invites to cook, dine and conference together

Green Sustainability

Yes, waste separation

Details / Other Expenses

Check In:14:00
Check Out:12:00
Year of Last Renovation:2011
Floors:7
Rooms:205
Corridors:All Rooms Have Interior Hallways
Non Smoking Rooms:129
Handicap Rooms:2
Suites:30
Room Windows:Windows Do Open
Cleaning Frequency:Daily
Meeting Rooms:13 View Spaces
Meeting Space:11 sq. feet
Banquet Space:Holds 1 people
Dist. to Food/Bars:On-site
Dist. to Nearest Gym:1.0 Mi
Lounge/Bar Hours:9am - 2am
Pool Info:We do not have a pool.
Policies / Expenses
Cancellation:
please contact our banqueting department
Nightly Parking:€ 29
Typical Group Deposit:90%
Total Taxes:10.00%
Total Misc Fees:$0.00 USD
(mandatory resort fees/taxes)
Parking Fee:33.00 Per Night
Porterage Fee: 8.00 Per Item
Avg. Continental Breakfast Cost:12.00 Per Person
Avg. Buffet Breakfast Cost:25.00 Per Person

Amenities / Features


Pet Friendly? Yes! Pets are allowed.
pets are allowed, please contact the banqueting office for further details.


  • Air conditioning
  • Alarm clock
  • Baggage storage facilities
  • Breakfast in room
  • Car rental
  • Central location
  • Clothes drying
  • Complimentary newspaper
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Currency exchange
  • Dinner available
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Garage
  • Hairdryer available
  • Handicap accessible
  • Internet - wireless
  • Ironing facilities
  • Laundry facilities
  • Licensed bar
  • Mini bar
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Private car parking
  • Radio in room
  • Restaurant
  • 24 hours room service
  • Safe in rooms
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • TV room
  • Valet Parking
  • Voicemail

Airport & Shuttle Information

nearest airport: Vienna International Airport, appr. 17 km from Hotel, EUR 45.00 taxi fee, appr. 20 min.,

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Our room prices are per room per night and include all applicable taxes and a comprehensive breakfast buffet which is served in our “Grand Café”.

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Meeting Rooms and Banquet Rooms at Grand Hotel Wien

Below are the meeting, banquet, conference and event spaces at Grand Hotel Wien.

Feel free to use the Grand Hotel Wien meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Vienna event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Meters)
Size
(sqm.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Ballroom26 x 20 x 6535240/30013820090766424/1825640015
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Ballroom

Room Type:
Ballroom
Total Size:
535 Sq. Meters
Dimensions:
26 x 20 x 6 Meters
Floor Level:
2 Below Ground
Columns:
6
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System

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