Best Western St. Catharines Hotel & Conference Centre

2 North Service Rd., St Catharines, ON L2N 4G9 Canada (CAN)
View Map Reservations: 1-800-760-7718
3.0 Star Property
43.177750-79.249210
+1-800-760-7718
Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
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Very Good
4.0/5

Based on 187 guest reviews

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  • Has an outdoor pool!
  • The Avg. Group Discount is 4.2%!
  • Gym is available on property
  • 146 rooms in property
  • 2 floors in hotel
  • Check-in: 4:00pm
  • Hotel has an eco-friendly policy
  • Group score of 10.0/10
  • 6 conference rooms in property

Check Current Prices






Include Discounts:

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room Types

Check Rates1 King Bed
Non-Smoking
Check Rates1 King Bed Accessible
Non-Smoking
Check Rates1 King Bed Executive Room Microfridge 32in LCD TV Full Breakfast
Non-Smoking
Check Rates1 King Bed Executive Room, Microwave and Refrigerator
Non-Smoking
Check Rates1 King Bed Executive Room, Microwave and Refrigerator 32 Inch LCD Television Full Breakfast
Non-Smoking
Check Rates1 King Bed Full Breakfast Accessible Roll in Shower
Non-Smoking
Check Rates1 King Bed Full Breakfast Free WiFi, Microwave, Refrigerator
Non-Smoking
Check Rates1 King Bed Full Breakfast Kitchenette Sofa Bed Microwave, Refrigerator
Non-Smoking
Check Rates1 King Bed Full Breakfast, Microwave, Refrigerator
Non-Smoking
Check Rates1 King Bed Kitchenette
Non-Smoking
Check Rates1 King Bed Kitchenette Microwave and Refrigerator
Non-Smoking
Check Rates1 King Bed Kitchenette Microwave and Refrigerator 32 Inch LCD Television Sofa Bed Full Breakfast
Non-Smoking
Check Rates1 King Bed Kitchnett Microfridge 32in LCD TV Sofa Bed Full Breakfast
Non-Smoking
Check Rates1 King Bed Microfridge 32in LCD TV High Speed Internet Full Breakfast
Non-Smoking
Check Rates1 King Bed Microwave and Refrigerator 32 Inch LCD Television
Non-Smoking
Check Rates1 King Bed Microwave and Refrigerator 32 Inch LCD Television High Speed Internet Full Breakfast
Non-Smoking
Check Rates1 King Bed Mobility Accessible
Non-Smoking
Check Rates1 King Bed Mobility Accessible Roll in Shower
Non-Smoking
Check Rates1 King Bed Mobility Accessible Roll in Shower Full Breakfast
Non-Smoking
Check Rates1 King Bed Refrigerator, Microwave
Non-Smoking
Check Rates1 Queen Bed
Non-Smoking
Check Rates2 Queen Beds
Non-Smoking
Check Rates2 Queen Beds Full Breakfast Free WiFi Poolside Refrigerator
Non-Smoking
Check Rates2 Queen Beds Full Breakfast Free WiFi Sofa Bed Refrigerator
Non-Smoking
Check Rates2 Queen Beds Full Breakfast Free WiFi, Refrigerator
Non-Smoking
Check Rates2 Queen Beds Pool Area
Non-Smoking
Check Rates2 Queen Beds Poolside Refridgerator 32in LCD TV High Speed Full Breakfast
Non-Smoking
Check Rates2 Queen Beds Poolside Refrigerator
Non-Smoking
Check Rates2 Queen Beds Poolside Refrigerator 32 Inch LCD Television High Speed Internet Accessible Full Breakf
Non-Smoking
Check Rates2 Queen Beds Refridgerator 32in LCD TV High Speed Internet Full Breakfast
Non-Smoking
Check Rates2 Queen Beds Refridgerator 32in LCD TV Sofa Bed High Speed Full Breakfast
Non-Smoking
Check Rates2 Queen Beds Refrigerator
Non-Smoking
Check Rates2 Queen Beds Refrigerator 32 Inch LCD Television
Non-Smoking
Check Rates2 Queen Beds Refrigerator 32 Inch LCD Television High Speed Internet Accessible Full Breakfast
Non-Smoking
Check Rates2 Queen Beds Refrigerator 32 Inch LCD Television Sofa Bed High Speed Internet Accessible Full Breakf
Non-Smoking
Check Rates2 Queen Beds Refrigerator Poolside
Non-Smoking
Check Rates2 Queen Beds with Sofa Bed
Non-Smoking
Check Rates3 Queen Beds
Non-Smoking
Check Rates3 Queen Beds Full Breakfast Free WiFi, Microwave, Refrigerator
Non-Smoking
Check Rates3 Queen Beds High Speed Internet Accessible Microwave and Refrigerator
Non-Smoking
Check Rates3 Queen Beds High Speed Internet Accessible Microwave and Refrigerator Flat Screen Television Full B
Non-Smoking
Check Rates3 Queen Beds High Speed Microfridge Flatsc Full Breakfast
Non-Smoking
Check RatesDeluxe Queen Room with 2 Queen Beds and Pull Out Sofa
Non-Smoking
Check RatesDouble Room King Bed
Non-Smoking
Check RatesDouble Room King Bed Executive
Non-Smoking
Check RatesExecutive King Bed
Non-Smoking
Check RatesExecutive King Room
Non-Smoking
Check RatesExecutive Room 1 King Bed Refrigerator, Microwave
Non-Smoking
Check RatesExecutive Room with King Bed
Non-Smoking
Check RatesKing Room with Kitchenette
Non-Smoking
Check RatesKing Room with Roll in Shower Disability Accessible
Non-Smoking
Check RatesMultiple Beds Refrigerator, Microwave
Non-Smoking
Check RatesPoolside Room 2 Queen Beds
Non-Smoking
Check RatesQueen Room with 2 Queen Beds Pool View
Non-Smoking
Check RatesQueen Room with 3 Queen Beds
Non-Smoking
Check RatesStandard Room, King or Two Doubles
Non-Smoking

Local Attractions

Wineries, Niagara Falls, Marineland, Museums, Casino, Shaw Festival, Port Dalhousie, Welland Canal

Verified Reviews of Best Western St. Catharines Hotel & Conference Centre

Below are the verified reviews from guests that we have booked recently:
"Uncomfortable"
Overall Score2.0/ 5
I did not like the mattress and pillows provided, very uncomfortable and I had a rough sleep.
(Individual traveler, booked 1 room), from US flag
12-Oct-2021 Verified Review, stayed from Sat Oct 09 to Sun Oct 10 2021 at a C$122.99 average nightly rate.
"Covid quarantine hotel."
Overall Score1.0/ 5
I am very surprised to find that this was not advertised. I would not have booked here knowing that. I felt unsafe and would like some sort of compensation.
(Individual traveler, booked 1 room), from US flag
28-Aug-2021 Verified Review, stayed from Fri Aug 27 to Sat Aug 28 2021 at a $162.99 average nightly rate.
"Excellent Customer Service."
Overall Score4.0/ 5
We only stayed at the Best Western for one night but I must admit, I felt very comfortable during my stay. Although I did not go in the pools, the guests who did seemed to enjoy both the indoor and outdoor pools. The buffet breakfast was tasty and the dining staff was very helpful. The hotel environment in general was very welcoming and Richard at the front desk was consistently amicable and helpful during our stay and even over the phone before our arrival. The only source of my displeasure was observing multiple staff with their masks off, or worn incorrectly, in the hallways.
(Individual traveler, booked 1 room), from CA flag
17-Aug-2021 Verified Review, stayed from Sat Aug 14 to Sun Aug 15 2021 at a C$174.99 average nightly rate.
"Very Worthwhile"
Overall Score5.0/ 5
We had a good stay friendly staff.
(Individual traveler, booked 1 room), from US flag
28-Jul-2021 Verified Review, stayed from Tue Jul 27 to Wed Jul 28 2021 at a C$124.99 average nightly rate.
4.0 out of 5. Based on 187 guest reviews

Property Description

Whether you're traveling for business, pleasure, or planning a meeting, Best Western St Catharines Hotel & Conference Centre focuses on what it takes to make your trip successful. Each of our 141 guest rooms offer numerous amenities including: Executive Wing, Fully equipped Fitness Centre, Electronic key access, Free in room High Speed Wireless Internet, Children 12 and under eat free, Relax by our indoor or outdoor (in season) pool in Reflexions Fitness Centre. Wrigleys Sports Bar & Lounge open for Lunch and DinnerOur 6 meeting rooms offer many different options when planning your next meeting or convention. count on Holiday Inn to make your stay a memorable one .

Green Sustainability

Green Key 3 rating

Details / Other Expenses

Check In: 4:00pm
Check Out: 11:00am
Year of Last Renovation: 2006
Floors: 2
Rooms: 146
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 141
Handicap Rooms:
Suites: 0
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 6
Meeting Space: 3766 sq. feet
Banquet Space: Holds 200 people
Dist. to Food/Bars: On-site
Dist. to Nearest Gym: On-site
Pool Info:
Indoor poolSeasonal outdoor pool
Policies / Expenses
Cancellation:
24 hours prior to arrival.
Nightly Parking: 0
Typical Group Deposit: $1000 or 30% whichever is greater.
Total Taxes: 18.65%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
Occupancy Tax: 5.00%
GST: Goods and Services Tax: 13.00 GST %

Amenities / Features


  • Air conditioning
  • Alarm clock
  • ATM
  • Baby facilities in room
  • Breakfast in room
  • Central location
  • Complimentary newspaper
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Currency exchange
  • Electronic key card
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Ironing facilities
  • Kitchenette in room
  • Laundry facilities
  • Licensed bar
  • Movies in room
  • Non-smoking rooms
  • Office or business center
  • Pets allowed
  • Refrigerator
  • Restaurant
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - outdoor
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • Voicemail

Airport & Shuttle Information

The nearest airports to St. Catharines are; Pearson International - (Toronto) 112 km/70 miles Buffalo International - 72 km/45 miles Hamilton International - 72 km/45 miles Niagara District (Regional) - 12 km/7 miles

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Hot continental buffet breakfast included in room rate

Pet Friendly?

Yes! Pets are allowed.
$35.00 plus tax per night. Must be crated in room when alone. Limited number of pet friendly rooms available.

Parking Info

Parking is included in Facility Fee

Internet / WiFI

Free high speed internet included in room rate

About Best Western International

  • 4000+ independently owned hotels located in over 100 countries
  • Best Western Rewards is a free program where members can earn 10 points for every dollar spent or airline/partner rewards for each night stay. With no blackout dates and points that never expire, whats not love?
  • 3 hotel types: Best Western, Best Western Plus, and Best Western Premiere
  • Best Western offers exceptional value with great amenities including free breakfast, high-speed internet, local calls, and lond distance access. Convenient computer room in the lobby area perfect for copy and fax services, and even printing out boarding passes, maps, etc.
  • Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk. Fitness room, laundry room, and business center also available. Free breakfast, high-speed internet, local calls, and long distance access
  • Best Western Premiere gives guests the highest quality amenties, furnishings, and decor with personalized guest services. All rooms have a safe, mini-fridge, free high-speed internet access, free local and long distance calls, and an LCD or Plasma TV with HD channels. On-site dining, fitness room, business center, snack shop, and meeting rooms

The Best Western International highlights above are subject to change without notice.

Previously known as:
Best Western St. Catharines Hotel & Conference Cen, Holiday Inn St. Catharines Niagara

FAQs about Best Western St. Catharines Hotel & Conference Centre

What time is check in?

Check in time is 4:00pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 11:00am based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Best Western St. Catharines Hotel & Conference Centre have?

There are 146 rooms in the property.

Is there any meeting space at Best Western St. Catharines Hotel & Conference Centre?

Yes, they have 6 meeting rooms that can support various table layouts.

What kind of breakfast is at Best Western St. Catharines Hotel & Conference Centre?

Hot continental buffet breakfast included in room rate

What parking is available at Best Western St. Catharines Hotel & Conference Centre?

Parking is included in Facility Fee

How much does internet cost?

Free high speed internet included in room rate

Can I get a AAA rate at Best Western St. Catharines Hotel & Conference Centre?

Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA CAA Rate 1 King Bed Full Breakfast Free WiFi, Microwave, Refrigerator

Can I get a Senior or AARP rate at Best Western St. Catharines Hotel & Conference Centre?

Sorry, this hotel does not offer senior hotel discounts at this time.

Is there a gym at Best Western St. Catharines Hotel & Conference Centre?

Yes, there is a gym/fitness area available on-site at the property.

Is there a pool at Best Western St. Catharines Hotel & Conference Centre?

Yes, there is a pool on-site at the property. Indoor poolSeasonal outdoor pool.

Testimonials:

Testimonials icon
"I have been throwing out your website to ANYONE that mentions having to block rooms. A great, easy, experience!" J.B. - La Crosse, WI

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