Westgate Smoky Mountain Resort & Spa

915 Westgate Resort Rd., Gatlinburg, TN 37738 United States (USA)
View Map Reservations: 1-800-760-7718
4 Star Mountain Spa or Beach Resort in Sevier County
35.714259-83.5101638

Check Current Prices






Include Discounts:

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Local Attractions

Wild Bear Falls Indoor Water Park on Property. 60, 000 square feet of year-round fun features lazy river, water slides, tipping bucket and state of the art retractable roof.

Verified Reviews of Westgate Smoky Mountain Resort & Spa

Below are the verified reviews from guests that we have booked recently:
"Great Resort"
Overall Score5.0/ 5
All I can say is wow! Thank you for awesome experience.
(Group coordinator, booked 10 rooms), from US flag
26-Feb-2020 Verified Review, stayed from Fri Feb 21 to Sun Feb 23 2020 at a $115.00 group rate (10% discount).
"Block of 75 Rooms for Our Group"
Overall Score5.0/ 5
Our parents loved the accommodations and the amenities. We will definitely block again next year!
(Meeting planner, booked 90 rooms), from US flag
11-Dec-2019 Verified Review, stayed from Fri Dec 06 to Mon Dec 09 2019 at a $140.00 group rate (10% discount).
3.5 out of 5. Based on 3190 guest reviews

Property Description

A mountain retreat, Westgate Smoky Mountain Resort & Spa lies in the heart of the beautiful Great Smoky Mountains on 70 acres adjacent to Great Smoky Mountains National Park, the most-visited national park in the United States and the largest national park East of the Rockies. Westgate Smoky Mountain Resort is the perfect spot from which to enjoy the amazing scenery, outdoor recreational activities such as hiking and whitewater rafting, eclectic attractions such as Dollywood theme park and Ripley's Aquarium of the Smokies, shopping outlets and family-friendly restaurants. The abundance of onsite amenities at Westgate Smoky Mountain Resort includes the mountain-themed Wild Bear Falls indoor water park, which features a state-of-the-art retractable roof and 60,000 square feet of fun for the entire family such as waterslides, 900-foot lazy river, zero-entry pool, hot tubs, toddler play area and interactive tree house play structure, as well as the Roaring Fork Snack Bar, retail shop and Bear Foot Game Room. Westgate Smoky Mountain Resort also features two outdoor pools, two hot tubs, fitness center, playground, barbecue grills, Smoky Mountains Ice Cream Shop, attraction tickets desk, DVD rentals, business center, 24-hour Smoky Mountain Marketplace, ATM, activities program, and 24-hour front desk and security. In addition, trolley service is available to downtown Gatlinburg and Pigeon Forge. Enjoy award-winning barbecue at the casual Westgate Smokehouse Grill, which serves breakfast and dinner daily (seasonal). The diverse menu includes St. Louis BBQ ribs, smoked beef brisket, pulled pork, chicken, steaks, pasta, seafood, burgers, sandwiches and salads. Room service is available nightly between 6 PM and 10 PM. The adjacent Mason Jar Lounge serves appetizers and snacks along with full bar service and flat-screen TVs broadcasting major sporting events. Relax and unwind at the Serenity Spa by Westgate and indulge in a mountain hot stone massage, manicure, body wrap, pedicure or facial. All Serenity Spa professionals are licensed and trained in the most current techniques to provide maximum benefits and results from your treatments. Most of the spacious villas at Westgate Smoky Mountain Resort – ranging from cozy studios to five-bedroom villas – offer a scenic riverside or mountain view, as well as a fully equipped kitchen, fireplace, jetted tub, washer/dryer, and private balcony or patio. Westgate Smoky Mountain Resort is pet friendly (fee and deposit apply). Celebrate your next special event or enjoy a group outing at Westgate Smoky Mountain Resort, which features a dedicated and experienced team of award-winning chefs, managers and catering staff. Westgate Smoky Mountain Resort creates the ideal backdrop for family, military and class reunions; church retreats, meetings, conventions, student groups; and birthday celebrations. Westgate Smoky Mountain Resort can also help you create and celebrate your dream wedding – providing the ideal backdrop for everything from small social gatherings to large weddings and receptions, as well as overnight accommodations for your wedding party and guests. Honeymoon villas are also available at Westgate Smoky Mountain Resort & Spa.

Details / Other Expenses

Check In: 4:00 pm
Check Out: 10:00 am
Year of Last Renovation: 2013
Floors: 6
Rooms: 851
Corridors: All Rooms Have Exterior Hallways
Non Smoking Rooms: 851
Handicap Rooms:
Suites: 851
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 1
Meeting Space: 1008 sq. feet
Banquet Space: Holds 84 people
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: On-site
Dist. to Nearest Gym: On-site
Lounge/Bar Hours: 5:00 pm until 11:00 pm
Pool Info:
We feature two outdoor pools, one of which is heated and open year round. These are free to use for all guests lodging at Westgate. We also feauture Wild Bear Falls, a 60,000 square foot indoor waterpark which is open year -round (hours vary, additional fee applies). Wild Bear falls features a state of the art retractable roof, water slides, lazy river, multiple level play structure and a zero depth todller play area. Also within Wild BEar Falls is Roaring Fork Snack bar featuring delicious hot snacks such as pizza, burgers, hot dogs, chciken and many other tasty selections.
Policies / Expenses
Cancellation:
individual cancellation 72 hours
Typical Group Deposit: $250.00
Total Taxes: 12.75%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
Rooms Wireless Internet Fee: 9.99 Per Day

Amenities / Features


Pet Friendly? Yes! Pets are allowed.
The pet must weigh under 60 pounds. Cats and Dogs only. Only 2 pets allowed per unit. There is a $180.00 non refundable cleaning fee plus a $100.00 refundable damage deposit.


  • Air conditioning
  • Alarm clock
  • ATM
  • Camping or barbeque facilities
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Dinner available
  • DVD Player
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Games room
  • Grocery service
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Ironing facilities
  • Jacuzzi
  • Kitchenette in room
  • Licensed bar
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Refrigerator
  • Restaurant
  • Safe in rooms
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Spa
  • Swimming pool - outdoor
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • TV Channel: HBO
  • TV Channel: Showtime
  • TV room
  • Video Games in Room
  • Voicemail

Airport & Shuttle Information

Knoxville is the nearest airport. 48 miles

Local Shuttle Info: The City of Gatlinburg and Pigeon Forge does offer a trolley service which picks up on property

About Westgate Resorts

  • At Westgate Resorts, you enjoy more than just a hotel room. You’ll vacation in style at 5-star resorts featuring spacious and luxurious villas

The Westgate Resorts highlights above are subject to change without notice.

Previously known as:
Westgate Smoky Mountain Resort

Seasonality of Hotel Rates at Westgate Smoky Mountain Resort & Spa

Rate fluctuations of Westgate Smoky Mountain Resort & Spa

The chart above shows seasonality of prices for both group prices and the best individual traveler rates our rate checker could find at the time the group bid was submitted. The lowest group/meeting discount shown is 16.0% in March 2021 and the highest average individual rate is $265 in the month of October 2020. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Westgate Smoky Mountain Resort & Spa in a month when rates are lower.

FAQs about Westgate Smoky Mountain Resort & Spa

What time is check in?

Check in time is 4:00 pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 10:00 am based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Westgate Smoky Mountain Resort & Spa have?

There are 851 rooms in the property.

Is there any meeting space at Westgate Smoky Mountain Resort & Spa?

Yes, they have 1 meeting room that can support various table layouts.

Is there a gym at Westgate Smoky Mountain Resort & Spa?

Yes, there is a gym/fitness area available on-site at the property.

Is there a pool at Westgate Smoky Mountain Resort & Spa?

Yes, there is a pool on-site at the property. We feature two outdoor pools, one of which is heated and open year round. These are free to use for all guests lodging at Westgate. We also feauture Wild Bear Falls, a 60,000 square foot indoor waterpark which is open year -round (hours vary, additional fee applies). Wild Bear falls features a state of the art retractable roof, water slides, lazy river, multiple level play structure and a zero depth todller play area. Also within Wild BEar Falls is Roaring Fork Snack bar featuring delicious hot snacks such as pizza, burgers, hot dogs, chciken and many other tasty selections..

Testimonials:

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"I have already told people about this website! What a great service you provide for people who don't have a clue about looking for hotels in areas where you may have no idea where to say. Thanks Again!!!!!" J.H. - Cincinnati, OH

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