8250 Park Rd., Batavia, NY 14020 United States (USA)
View Map Reservations: 1-800-230-4134
3.0 Star Rural Hotel in Genesee County
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3.5/ 5

Based on 363 guest reviews

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  • Our hotel comes with an outdoor pool
  • Fitness center on property
  • Hotel has 196 rooms
  • Hotel has 5 floors
  • Hotel has 57 suites
  • Check out time: 12:00 Noon
  • Groups & Meetings rating of 9.0/10
  • Hotel has 8 meeting rooms

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Room Types

Check Rates1 King Accessible Free Wired High Speed Internet Air Conditioning
Check Rates1 King Suite Sitting Area Sofa and or Chair Sofa Bed 1 Person
Check Rates2 Double Beds Accessible Free Wired High Speed Internet Air Conditioning
Check Rates2 Double Beds Free Wired High Speed Internet Air Conditioning
Check Rates2 Double Beds Free Wired High Speed Internet Air Conditioning Microwave Refrigerator
Check Rates2 Double Beds Room Free Internet
Check Rates2 Double Beds Suite Sitting Area Sofa and or Chair Sofa Bed 1 Person

Local Attractions

Darien Lake Theme ParkBatavia Downs Casino & Harness RacingNiagara FallsDwyer StadiumLetchworth State ParkGenesee Country MuseumIroquois National Wildlife RefugeJell-O MuseumOlivers Homemade Candy Factory & StoreHolland Land Office

Verified Reviews of Quality Inn & Suites Palm Island Indoor Waterpark

Below are the verified reviews from guests that we have booked recently:
"Comfortable and Friendly."
Overall Score4.0/ 5
Older hotel but still very nice with large rooms. Staff was very friendly and helpful. Thanks for a nice stay!
(Individual traveler, booked 1 room), from US flag
31-Jul-2014 Verified Review, stayed from Mon Jul 28 to Wed Jul 30 2014 at a $89.99 average nightly rate.
"Average, nothing spectacular."
Overall Score3.0/ 5
Clean, comfortable. Needs normal routine maintenance (toilet seat almost falling off, bath fan cover hanging from cieling, TV remote did not work, one key card did not work).
(Individual traveler, booked 1 room), from US flag
18-Jun-2014 Verified Review, stayed from Wed Jun 11 to Thu Jun 12 2014 at a $129.00 average nightly rate.

Customer Reviews of Quality Inn & Suites Palm Island Indoor Waterpark

3.5 out of 5. Based on 363 guest reviews, Average

Property Description

The largest full service hotel in Genesee County. Located directly off the NYS Thruway at exit 48. Centrally located halfway between Buffalo and Rochester, New York. A spacious grand lobby with free interenet access. 196 spacious guest rooms with in-room coffee makers, refrigerators, microwaves, hair dryers, iron and ironing boards, wired high-speed internet and a free morning newspaper. A full service restaurant, lounge, and game room are open year round. An indoor heated pool, large outdoor pool, fitness room are available for guests use. For large or small meetings, the Holiday Inn - Batavia has the rooms that will work for you. Our full time sales and banquet staff will help plan your next event from start to finish. Coin laundry and room service area also available for extended stays.

Details / Other Expenses

Check In:3:00 PM
Check Out:12:00 Noon
Year of Last Renovation:2009
Corridors:All Rooms Have Interior Hallways
Non Smoking Rooms:84
Handicap Rooms:9
Room Windows:Windows Don't Open
Cleaning Frequency:Daily
Meeting Rooms:8
Meeting Space:16894 sq. feet
Banquet Space:Holds 425 people
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: 0.3 Mi
Dist. to Nearest Gym: On-site
Lounge/Bar Hours:5:00 PM - 2:00 PM
Policies / Expenses
6 PM Day of Check In - cancellation for overnight roomsGroup Blocks - two week cancellation in writing.
Nightly Parking:-0-
Typical Group Deposit:$500
Total Taxes:11.00%
Total Misc Fees:$0.00 USD
(mandatory resort fees/taxes)

Amenities / Features

Pet Friendly? Yes! Pets are allowed.
$15 per room per night pet fee charge

  • Air conditioning
  • Baggage storage facilities
  • Central location
  • Clothes drying
  • Complimentary newspaper
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Dinner available
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Games room
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Ironing facilities
  • Laundry facilities
  • Licensed bar
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Pets allowed
  • Private bathroom in room
  • Quiet location
  • Refrigerator
  • Restaurant
  • 24 hours room service
  • Sauna
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - outdoor
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • Travellers cheques accepted
  • TV room
  • Voicemail

Airport & Shuttle Information

Genesee County Airport - 2 miles Buffalo Niagara International Airport - 35 milesRochester Airport - 40 miles

Airport Shuttle? Sorry, no airport shuttle available.

About Quality Inns

  • Comfortable bedding with soft pillows
  • Hot, fresh, and healthy breakfast options available at certain locations
  • Known for providing friendly services
  • Free high-speed internet, local U.S. calls, and daily USA TODAY newspaper
  • Fresh coffee and tea in the lobby 24/7
  • Great meeting space also offered at most locations

The Quality Inns highlights above are subject to change without notice.

Previously known as:
Clarion Hotel Batavia Palm Island Indoor Waterpark

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