Quality Inn & Suites Palm Island Indoor Waterpark

8250 Park Rd., Batavia, NY 14020 United States (USA) near Exit 48 (390) on I-90 (~0.5mi)
View Map Reservations: 1-800-219-2797
2.5 Star Property
43.016390-78.194100
+1-800-219-2797
Check availability
Very Good
4.0/5

Based on 549 guest reviews

Show Guest Reviews
  • Our hotel comes with an outdoor pool
  • Fitness center on property
  • Hotel has 196 rooms
  • Hotel has 5 floors
  • Hotel has 57 suites
  • Check in time: 3:00 PM
  • Groups & Meetings rating of 10.0/10
  • Hotel has 8 meeting rooms

Check Current Prices






Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room Types

Check Rates1 King Bed
Non-Smoking
Check Rates1 King Bed - Free Breakfast
Non-Smoking
Check Rates1 King Bed - Free Internet, Refrigerator, Coffeemaker Hair Dryer
Non-Smoking
Check Rates1 King Bed Suite
Non-Smoking
Check Rates1 King Bed Suite 1 Person Sofa Bed - Free Internet, Refrigerator
Non-Smoking
Check Rates2 Double Bed
Smoking
Check Rates2 Double Beds
Smoking    Non-Smoking
Check Rates2 Double Beds - Free Breakfast
Smoking    Non-Smoking
Check Rates2 Double Beds - Free Internet, Refrigerator
Non-Smoking
Check Rates2 Double Beds Accessible
Non-Smoking
Check Rates2 Double Beds Accessible - Free Breakfast
Non-Smoking
Check Rates2 Double Beds Accessible - Free Internet, Refrigerator
Non-Smoking
Check Rates2 Double Beds Microwave, Refrigerator Pillow Top Mattress
Smoking
Check Rates2 Double Beds Park View - Free Internet, Refrigerator
Non-Smoking
Check Rates2 Double Beds Pet Friendly Room Coffee Maker Free Continental Breakfast
Smoking
Check Rates2 Double Beds Suite
Non-Smoking
Check Rates2 Double Beds Suite - Free Internet 1 Person Sofa Bed 2 Tvs
Non-Smoking
Check Rates2 Double Beds Suite 1 Person Sofa Bed - Free Internet 2 Tvs
Non-Smoking
Check RatesAAA Rate - 1 King Bed - Free Internet, Refrigerator, Coffeemaker Hair Dryer
Non-Smoking
Check RatesAAA Rate - 1 King Bed Suite 1 Person Sofa Bed - Free Internet, Refrigerator
Non-Smoking
Check RatesAAA Rate - 2 Double Beds - Free Internet, Refrigerator
Non-Smoking
Check RatesAAA Rate - 2 Double Beds Accessible - Free Internet, Refrigerator
Non-Smoking
Check RatesAAA Rate - 2 Double Beds Microwave, Refrigerator Pillow Top Mattress
Smoking
Check RatesAAA Rate - 2 Double Beds Park View - Free Internet, Refrigerator
Non-Smoking
Check RatesAAA Rate - 2 Double Beds Pet Friendly Room Coffee Maker Free Continental Breakfast
Smoking
Check RatesAAA Rate - 2 Double Beds Suite - Free Internet 1 Person Sofa Bed 2 Tvs
Non-Smoking
Check RatesAAA Rate - 2 Double Beds Suite 1 Person Sofa Bed - Free Internet 2 Tvs
Non-Smoking
Check RatesDouble Room King Bed
Non-Smoking
Check RatesDouble Room with 2 Double Beds Accessible Single Occupancy
Non-Smoking
Check RatesDouble Room with 2 Double Beds Single Occupancy
Smoking    Non-Smoking
Check RatesGovt Military Rate 2 Double Beds Smoking Microwave, Refrigerator Pillow Top Mattress Coffee
Smoking
Check RatesKing Room Single Occupancy
Non-Smoking
Check RatesSenior AARP Rate Age 60 or Older 1 King Bed - Free Internet, Refrigerator, Coffee Maker, Hair Dryer
Non-Smoking
Check RatesSenior AARP Rate Age 60 or Older 1 King Bed Suite 1 Person Sofa Bed - Free Internet, Refrigerator
Non-Smoking
Check RatesSenior AARP Rate Age 60 or Older 2 Double Beds - Free Internet, Refrigerator
Non-Smoking
Check RatesSenior AARP Rate Age 60 or Older 2 Double Beds Microwave, Refrigerator Pillow Top Mattress
Smoking
Check RatesSenior AARP Rate Age 60 or Older 2 Double Beds Park View - Free Internet, Refrigerator
Non-Smoking
Check RatesSenior AARP Rate Age 60 or Older 2 Double Beds Pet Friendly Room Coffee Maker Free Continental Break
Smoking
Check RatesSenior AARP Rate Age 60 or Older 2 Double Beds Suite - Free Internet 1 Person Sofa Bed 2 Tvs
Non-Smoking
Check RatesSenior AARP Rate Age 60 or Older 2 Double Beds Suite 1 Person Sofa Bed - Free Internet 2 Tvs
Non-Smoking

Local Attractions

Darien Lake Theme Park Batavia Downs Casino & Harness Racing Niagara Falls Dwyer Stadium Letchworth State Park Genesee Country Museum Iroquois National Wildlife Refuge Jell-O Museum Olivers Homemade Candy Factory & Store Holland Land Office

Verified Reviews of Quality Inn & Suites Palm Island Indoor Waterpark

Below are the verified reviews from guests that we have booked recently:
"Great Customer Service"
Overall Score4.0/ 5
The staff was very professional and got us into our room in a reasonable time. I'd definitely stay again thanks to everyone who showed us a very nice time.
(Individual traveler, booked 1 room), from US flag
29-Apr-2023 Verified Review, stayed from Sat Apr 29 to Sun Apr 30 2023 at a $124.99 average nightly rate.
"Clean Hotel"
Overall Score3.0/ 5
Clean hotel
(Individual traveler, booked 1 room), from US flag
04-Oct-2022 Verified Review, stayed from Fri Sep 30 to Sun Oct 02 2022 at a $81.49 average nightly rate.
"Very Clean Hotel"
Overall Score4.0/ 5
Very nice staff, very clean room.
(Individual traveler, booked 1 room), from US flag
30-Sep-2022 Verified Review, stayed from Mon Sep 26 to Tue Sep 27 2022 at a $87.99 average nightly rate.
4.0 out of 5. Based on 549 guest reviews

Property Description

The largest full service hotel in Genesee County. Located directly off the NYS Thruway at exit 48. Centrally located halfway between Buffalo and Rochester, New York. A spacious grand lobby with free interenet access. 196 spacious guest rooms with in-room coffee makers, refrigerators, microwaves, hair dryers, iron and ironing boards, wired high-speed internet and a free morning newspaper. A full service restaurant, lounge, and game room are open year round. An indoor heated pool, large outdoor pool, fitness room are available for guests use. For large or small meetings, the Holiday Inn - Batavia has the rooms that will work for you. Our full time sales and banquet staff will help plan your next event from start to finish. Coin laundry and room service area also available for extended stays.

Details / Other Expenses

Check In: 3:00 PM
Check Out: 12:00 Noon
Year of Last Renovation: 2009
Floors: 5
Rooms: 196
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 84
Handicap Rooms: 9
Suites: 57
Room Windows: Windows Don't Open
Cleaning Frequency: Daily
Meeting Rooms: 8 View Spaces
Meeting Space: 24474 sq. feet
Banquet Space: Holds 840 people
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: 0.3 Mi
Dist. to Nearest Gym: On-site
Lounge/Bar Hours: 5:00 PM - 2:00 PM
Policies / Expenses
Cancellation:
6 PM Day of Check In - cancellation for overnight roomsGroup Blocks - two week cancellation in writing.
Nightly Parking: -0-
Typical Group Deposit: $500
Total Taxes: 11.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)

Amenities / Features


  • Air conditioning
  • Baggage storage facilities
  • Central location
  • Clothes drying
  • Complimentary newspaper
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Dinner available
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Games room
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Ironing facilities
  • Laundry facilities
  • Licensed bar
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Pets allowed
  • Private bathroom in room
  • Quiet location
  • Refrigerator
  • Restaurant
  • 24 hours room service
  • Sauna
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - outdoor
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • Travellers cheques accepted
  • TV room
  • Voicemail

Airport & Shuttle Information

Genesee County Airport - 2 miles Buffalo Niagara International Airport - 35 milesRochester Airport - 40 miles

Airport Shuttle? Sorry, no airport shuttle available.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Yes! Pets are allowed.
$15 per room per night pet fee charge

About Quality Inns

  • Comfortable bedding with soft pillows
  • Hot, fresh, and healthy breakfast options available at certain locations
  • Known for providing friendly services
  • Free high-speed internet, local U.S. calls, and daily USA TODAY newspaper
  • Fresh coffee and tea in the lobby 24/7
  • Great meeting space also offered at most locations

The Quality Inns highlights above are subject to change without notice.

Previously known as:
Clarion Hotel Batavia Palm Island Indoor Waterpark

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Meeting Rooms and Banquet Rooms at Quality Inn & Suites Palm Island Indoor Waterpark

Below are the meeting, banquet, conference and event spaces at Quality Inn & Suites Palm Island Indoor Waterpark.

Feel free to use the Quality Inn & Suites Palm Island Indoor Waterpark meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Batavia event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)		 Size
(sqft.)		 Banquet
5'/6'
Banquet Space Layout		 Crescent
Crescent Tables Layout		 Classroom
Classroom Meeting Layout		 Hollow
Square
Hollow Square Table Layout		 U-Shape
U Shape Meeting Layout		 Boardroom
Boardroom Meeting Space		 Convention
8'/10'
Convention Booth Layout		 Theater
Theater Layout		 Reception
Reception Desk for Meeting		 Regist.
Desk
Registration Desk for Meeting
Atrium 107 x 60 x 0 6420535/535535----------/--676713--
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Atrium

Room Type:
General Meeting Room
Total Size:
6420 Sq. Mi
Dimensions:
107 x 60 x 0 M.
Floor Level:
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
    Ballroom 126 x 60 x 0 7560630/630630521--------/--796840--
    Close This

    Ballroom

    Room Type:
    General Meeting Room
    Total Size:
    7560 Sq. Mi
    Dimensions:
    126 x 60 x 0 M.
    Floor Level:
    Natural Light?:
    No
    Obstructions?
    No
    Built In Screens?
    No
    Built In Stage?
    No
    Built In A/V?
    No
    Amenities Available
      Board 24 x 30 x 0 72060/606050182018--/--7680--
      Close This

      Board

      Room Type:
      General Meeting Room
      Total Size:
      720 Sq. Mi
      Dimensions:
      24 x 30 x 0 M.
      Floor Level:
      Natural Light?:
      No
      Obstructions?
      No
      Built In Screens?
      No
      Built In Stage?
      No
      Built In A/V?
      No
      Amenities Available
        Crystal Room 62 x 50 x 0 3100258/258258214788678--/--326344--
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        Crystal Room

        Room Type:
        General Meeting Room
        Total Size:
        3100 Sq. Mi
        Dimensions:
        62 x 50 x 0 M.
        Floor Level:
        Natural Light?:
        No
        Obstructions?
        No
        Built In Screens?
        No
        Built In Stage?
        No
        Built In A/V?
        No
        Amenities Available
          Diamond Room 32 x 50 x 0 1600133/133133110404440--/--168178--
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          Diamond Room

          Room Type:
          General Meeting Room
          Total Size:
          1600 Sq. Mi
          Dimensions:
          32 x 50 x 0 M.
          Floor Level:
          Natural Light?:
          No
          Obstructions?
          No
          Built In Screens?
          No
          Built In Stage?
          No
          Built In A/V?
          No
          Amenities Available
            Emerald Room 32 x 50 x 0 1600133/133133110404440--/--168178--
            Close This

            Emerald Room

            Room Type:
            General Meeting Room
            Total Size:
            1600 Sq. Mi
            Dimensions:
            32 x 50 x 0 M.
            Floor Level:
            Natural Light?:
            No
            Obstructions?
            No
            Built In Screens?
            No
            Built In Stage?
            No
            Built In A/V?
            No
            Amenities Available
              Executive 18 x 50 x 0 90075/757562232523--/--95100--
              Close This

              Executive

              Room Type:
              General Meeting Room
              Total Size:
              900 Sq. Mi
              Dimensions:
              18 x 50 x 0 M.
              Floor Level:
              Natural Light?:
              No
              Obstructions?
              No
              Built In Screens?
              No
              Built In Stage?
              No
              Built In A/V?
              No
              Amenities Available
                Garden 18 x 24 x 0 43236/363630111211--/--4548--
                Close This

                Garden

                Room Type:
                General Meeting Room
                Total Size:
                432 Sq. Mi
                Dimensions:
                18 x 24 x 0 M.
                Floor Level:
                Natural Light?:
                No
                Obstructions?
                No
                Built In Screens?
                No
                Built In Stage?
                No
                Built In A/V?
                No
                Amenities Available
                  Sapphire 42 x 51 x 0 2142178/178178148546054--/--225238--
                  Close This

                  Sapphire

                  Room Type:
                  General Meeting Room
                  Total Size:
                  2142 Sq. Mi
                  Dimensions:
                  42 x 51 x 0 M.
                  Floor Level:
                  Natural Light?:
                  No
                  Obstructions?
                  No
                  Built In Screens?
                  No
                  Built In Stage?
                  No
                  Built In A/V?
                  No
                  Amenities Available
                    Check meeting space Prices or Need sleeping rooms? Get Batavia group rates
                    Planning an Event? Batavia Hotel RFP Request for Proposal | Find Meeting Space | Meeting Space Calculator

                    FAQs about Quality Inn & Suites Palm Island Indoor Waterpark

                    What time is check in?

                    Check in time is 3:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

                    What time is check out?

                    Check out time is 12:00 Noon based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

                    How many rooms does Quality Inn & Suites Palm Island Indoor Waterpark have?

                    There are 196 sleeping rooms in the hotel.

                    Is there any meeting space at Quality Inn & Suites Palm Island Indoor Waterpark?

                    Yes, they have 8 meeting rooms that can support various table layouts.

                    Can I get a AAA rate at Quality Inn & Suites Palm Island Indoor Waterpark?

                    Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA Rate - 1 King Bed - Free Internet, Refrigerator, Coffeemaker Hair Dryer

                    Can I get a Senior or AARP rate at Quality Inn & Suites Palm Island Indoor Waterpark?

                    Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior AARP Rate Age 60 or Older 1 King Bed - Free Internet, Refrigerator, Coffee Maker, Hair Dryer

                    Is there a gym at Quality Inn & Suites Palm Island Indoor Waterpark?

                    Yes, there is a gym/fitness area available on-site at the property.

                    Is there a pool at Quality Inn & Suites Palm Island Indoor Waterpark?

                    Yes, there is a pool on-site at the property..

                    Testimonials:

                    Testimonials icon
                    "We appreciate you guys helping take one less thing to concern ourselves with off the long list of wedding planning. This website is a gem- I will be certain to spread the word for ya'll." S.P. - San Antonio, TX

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