Brookside Resort

463 East Pkwy., Gatlinburg, TN 37738 United States (USA)
View Map Reservations: 1-800-219-2797
3 Star Property
35.7162846-83.503421
+1-800-219-2797
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Average
3.5/5

Based on 307 guest reviews

Show Guest Reviews
  • Has an outdoor pool!
  • Complimentary breakfast is offered
  • Gym / Fitness Center Available
  • Hotel has 120 rooms
  • 4 floors in hotel
  • 30 suites in hotel
  • Check in time: 3:00 pm
  • Hotel has an eco-friendly policy
  • Groups & Meetings rating of 10.0/10
  • Hotel has 4 meeting rooms

Check Current Prices






Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Local Attractions

Ripley's Aquarium, Ober Gatlinburg, Dollywood, Tanger Outlet, White Water Rafting

Verified Reviews of Brookside Resort

Below are the verified reviews from guests that we have booked recently:
"Love staying at this hotel!"
Overall Score4.0/ 5
We love staying at this hotel! Staff is very friendly and attentive.
(Individual traveler, booked 1 room), from US flag
23-Jun-2025 Verified Review, stayed from Sat Jun 21 to Tue Jun 24 2025 at a $149.50 average nightly rate.
"Quiet area, Enjoyed listening to creek immensely."
Overall Score3.0/ 5
Damp, mildewy smell, a sheet and thin comforter were only blankets. Only one tiny wastecan, one office chair no arms and small upholstered chair. My son asked at desk for pen or pencil I could borrow since I had forgotten to bring anything to write with. Was appalled that simple request was denied.
(Individual traveler, booked 1 room), from US flag
17-Jun-2025 Verified Review, stayed from Mon Jun 09 to Wed Jun 11 2025 at a $99.19 average nightly rate.
"Very Good"
Overall Score4.0/ 5
Very Good
(Individual traveler, booked 1 room), from US flag
12-Jun-2025 Verified Review, stayed from Mon Jun 09 to Wed Jun 11 2025 at a $102.99 average nightly rate.
"Being by the creek is the best part."
Overall Score3.0/ 5
The room was missing a bathroom mirror, bathroom vanity light, bathroom towel racks, bathroom light wall plates. The breakfast was not very good at all. I will not come back here.
(Individual traveler, booked 1 room), from US flag
30-Mar-2025 Verified Review, stayed from Sat Mar 29 to Mon Mar 31 2025 at a $97.49 average nightly rate.
"Very very pleasant."
Overall Score4.0/ 5
When I checked in the staff was very friendly and welcoming. The rooms were very clean and surprisal large. I would stay here again.
(Individual traveler, booked 1 room), from US flag
31-Jan-2025 Verified Review, stayed from Fri Jan 31 to Sat Feb 01 2025 at a $59.99 average nightly rate.
"Peaceful"
Overall Score4.0/ 5
Our room wasn't for handicapped equipped but very clean. We adapted. Loved the brook.
(Individual traveler, booked 1 room), from US flag
17-Nov-2024 Verified Review, stayed from Mon Nov 11 to Thu Nov 14 2024 at a $84.99 average nightly rate.
"Good Customer Service"
Overall Score3.0/ 5
The staff went above and beyond to help us out with our particular needs.
(Individual traveler, booked 1 room), from US flag
21-Oct-2024 Verified Review, stayed from Wed Oct 16 to Sun Oct 20 2024 at a $142.99 average nightly rate.
"Loved the balcony."
Overall Score3.0/ 5
The balcony over the brook was wonderful. I was disappointed that there was not an elevator as it was difficult dragging my heavy suitcase up the ramp. There was only one wastebasket for the room and no clothes hangers in the closet. But overall we enjoyed it. I would probably stay here again.
(Individual traveler, booked 1 room), from US flag
29-Jul-2024 Verified Review, stayed from Sun Jul 28 to Tue Jul 30 2024 at a $72.99 average nightly rate.
3.5 out of 5. Based on 307 guest reviews

Property Description

Thank you very much for your interest in our facilities. Brookside Resort offers 10 acres of fun-filled activity just blocks from downtown Gatlinburg. We offer over 100 guest rooms ranging in style from our pet-friendly Creekside rooms with two double beds to elegant Romantic Suites in the Tower's. The newly built, 3200 square foot Event Center offers state-of-the-art media and projection facilities and is available for your group's needs and entertainment.At the Resort, every room is “streamside”. Private balconies and patios overlook the Roaring Fork Creek as it tumbles downstream from the National Park. The sounds of the cascading Roaring Fork will relax and lull you to sleep. Our comfy, pillow-top beds also provide a wonderful, rejuvenating night's sleep. Typical room amenities include Cable TV, radio alarm clocks, microwaves/refrigerators, private bathroom, in-room coffee, irons & ironing boards, and hair dryers. Two-man whirlpool tubs, kitchenettes, two-room suites and an old-fashioned wood-burning fireplace are available upon request. We even provide the wood when in-season.Property amenities include two outdoor heated pools, an outdoor whirlpool and Kiddie pool. The main pool features waterslides, a spectacular 8' waterfall and a poolside snack bar. Other property amenities include a children's playground, BBQ & picnic facilities, paved river walk, covered bridge to feed the ducks or fish, shuffleboard court, golf putting green, basketball and volleyball, bag toss, gardens, sunning deck, guest laundry and exercise room. There is plenty to do and plenty of room to stretch out and enjoy your group's occasion. I know you will have a memorable time here in Gatlinburg. Our free breakfast buffet is famous for our “Brookside Breakfast Bowl.” Breakfast is served from 7:30 – 10am and for those who sleep in – “Flapjack's”, a well-known breakfast restaurant, is located right across the street. Brookside Resort is a beautiful “Two and One Half Diamond,” Triple “A” rated resort hotel property featuring over 100 rustic yet graceful country accommodations.Tennessee's historic Greenbrier area is located 5 miles up the Parkway across from the National Park's famous “Porter's Trail” trailhead. We offer 8 log cabin cottages that sleep from 4 to 20 guests. Cabins include full kitchens, wood-burning fireplaces and are fully furnished. Swim in the Pigeon Forge River, go fishing or tubing. Just bring your friends and be surrounded by the natural beauty of the Great Smoky Mountains National Park.

Green Sustainability

All our cleaning products are "Green".

Details / Other Expenses

Check In: 3:00 pm
Check Out: 11:00am
Year of Last Renovation: 2012
Floors: 4
Rooms: 120
Corridors: All Rooms Have Exterior Hallways
Non Smoking Rooms: 80
Handicap Rooms: 10
Suites: 30
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 4
Meeting Space: 3500 sq. feet
Banquet Space: Holds 220 people
Dist. to Food/Bars: 0.3 Mi
Dist. to 24hr Restaurant: 3.0 Mi
Dist. to Nearest Gym: 0.3 Mi
Lounge/Bar Hours: none
FEMA Approved: Yes
Pool Info:
Our beautiful pool has a waterfall and slide. We also have a Kiddie pool for the little ones as well as a hot tub to just sit and relax. If you want something a little less we do have a separate pool onsite as well. Our pool is open from 10am till 9pm in season.
Policies / Expenses
Cancellation:
As Stated in Contract
Nightly Parking: free
Typical Group Deposit: 50%
Total Taxes: 12.75%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
Occupancy Tax: 3.00%
City Tax: 9.75%
Food and Beverage Tax: 0.00%
Other Tax: 3.00%
Avg. Buffet Breakfast Cost: 6.99 Per Person
Avg. Buffet Dinner Cost: 0.00 Per Person

Amenities / Features


  • Air conditioning
  • Alarm clock
  • Baggage storage facilities
  • Camping or barbeque facilities
  • Complimentary breakfast
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Games room
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Free WiFi Internet
  • Ironing facilities
  • Jacuzzi
  • Kitchenette in room
  • Laundry facilities
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Private car parking
  • Private garden grounds
  • Quiet location
  • Radio in room
  • Refrigerator
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • Terrace

Airport & Shuttle Information

Knoxville, Tyson McGhee Airport. TYS

Local Shuttle Info: Gatlinburg Trolley stops at the property.

Breakfast Information

Buffet Breakfast available at an additional cost per person

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Yes! Pets are allowed.
2 pet maximum - domestic cats/dogs. Max weight 25 lbs. Pet rooms are located in the Creekside Building only. Fee is $10 per night per pet plus tax.

Parking Info

No charge for parking

Internet / WiFI

Wi-Fi available free of charge

Suggested AI Generated Itinerary

    Day 1

  • Breakfast: Crockett's Breakfast Camp - Start your day with a hearty breakfast at this unique camp-themed restaurant located 0.3 miles from Brookside Lodge.
  • Lunch: The Donut Friar - Grab a quick and tasty lunch at this charming bakery located 0.2 miles from Brookside Lodge.
  • Dinner: The Peddler Steakhouse - Enjoy a delicious steak dinner at this popular restaurant located 0.5 miles from Brookside Lodge.
  • Activity: Great Smoky Mountains National Park - Spend the day exploring the beautiful trails and scenic views of this national park located 2 miles from Brookside Lodge.

    • Day 2

  • Breakfast: Pancake Pantry - Treat yourself to a delicious breakfast of pancakes and other breakfast favorites at this iconic pancake house located 0.6 miles from Brookside Lodge.
  • Lunch: The Local Goat - Enjoy a tasty lunch with a variety of options at this popular gastropub located 0.8 miles from Brookside Lodge.
  • Dinner: The Alamo Steakhouse - Indulge in a mouthwatering steak dinner at this rustic restaurant located 0.4 miles from Brookside Lodge.
  • Activity: Ober Gatlinburg - Have a fun-filled day of skiing, snowboarding, or ice skating at this mountain resort located 3 miles from Brookside Lodge.

    • Day 3

  • Breakfast: Log Cabin Pancake House - Start your day with a delicious breakfast at this charming log cabin-themed restaurant located 0.7 miles from Brookside Lodge.
  • Lunch: The Smoky Mountain Brewery - Enjoy a casual lunch with great food and craft beers at this popular brewery located 0.5 miles from Brookside Lodge.
  • Dinner: The Park Grill - Savor a delectable dinner at this cozy restaurant known for its grilled specialties, located 0.3 miles from Brookside Lodge.
  • Activity: Gatlinburg SkyLift Park - Take a scenic ride on the SkyLift and enjoy breathtaking views of the Smoky Mountains from the SkyBridge, located 0.4 miles from Brookside Lodge.

FAQs about Brookside Resort

What time is check in?

Check in time is 3:00 pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 11:00am based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Brookside Resort have?

There are 120 sleeping rooms in the hotel.

Is there any meeting space at Brookside Resort?

Yes, they have 4 meeting rooms that can support various table layouts.

What kind of breakfast is at Brookside Resort?

Buffet Breakfast available at an additional cost per person

What parking is available at Brookside Resort?

No charge for parking

How much does internet cost?

Wi-Fi available free of charge

Is there a gym at Brookside Resort?

Yes, there is a gym/fitness area available on-site at the property.

Is there a pool at Brookside Resort?

Yes, there is a pool on-site at the property. Our beautiful pool has a waterfall and slide. We also have a Kiddie pool for the little ones as well as a hot tub to just sit and relax. If you want something a little less we do have a separate pool onsite as well. Our pool is open from 10am till 9pm in season..

Testimonials:

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"This is awesome. Thank you for your response, as well as your recommendations. I have been fiddle faddling with this for months. The hours have been endless. What a great site for easy access and your tremendous help! Thank you gobs!" L.H. - Beaumont, TX

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