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Embassy Suites by Hilton Hot Springs Hotel & Spa
View Map Reservations: 1-800-760-7718
3.5 Star Property 
Check availability
Very Good
4.0/5
Based on 2222 guest reviews
- Has indoor swimming pool
- Comp. Breakfast
- Fitness + Health Center
- 246 rooms in hotel
- 9 floors in property
- 246 suites in property
- Check-in time: 4:00 PM
- Group friendly rating of 7.4/10
- 5 meeting rooms in hotel
Standard prices by room type for the next 60 days
Room Types
Check Rates1 King Prem Suite Mobility Hearing Accessible Tub Visual Firealarm Door Phone Alert 2 Room Suite
Non-Smoking
Check Rates1 King Prem Suite Mobility Hearing Accessible Tub Visual Firealarm Door Phone Alert 2 Room Suite Inc
Non-Smoking
Check Rates1 King Wellness Mobility Hearing Accessible Tub Visual Firealarm Door Phone Alert Purified Air Water
Smoking Non-Smoking
Check Rates2x Points Package 1 King Prem Suite Mobility Hearing Accessible Tub Visual Firealarm Door Phone Aler
Non-Smoking
Check Rates2x Points Package 1 King Wellness Mobility Hearing Accessible Tub Visual Firealarm Door Phone Alert
Non-Smoking
Check Rates2x Points Package Premium Suite 2 Double Beds Includes WiFi and in Suite Drinks Snacks
Non-Smoking
Check RatesMilitary Family Rate 1 King Prem Suite Mobility Hearing Accessible Tub Visual Firealarm Door Phone A
Non-Smoking
Check RatesMilitary Family Rate Premium Suite 2 Double Beds Includes WiFi and in Suite Drinks Snacks
Non-Smoking
Check RatesPremium Suite 2 Double Beds Includes WiFi and in Suite Drinks Snacks Complimentary Cooked To Order B
Non-Smoking
Check RatesPremium WiFi 1 King Prem Suite Mobility Hearing Accessible Tub Visual Firealarm Door Phone Alert 2 R
Non-Smoking
Check RatesPremium WiFi 1 King Wellness Mobility Hearing Accessible Tub Visual Firealarm Door Phone Alert Purif
Non-Smoking
Check RatesPremium WiFi Premium Suite 2 Double Beds Includes WiFi and in Suite Drinks Snacks
Non-Smoking
Check RatesRestricted Cxl 1 King Prem Suite Mobility Hearing Accessible Tub Visual Firealarm Door Phone Alert 2
Non-Smoking
Check RatesRestricted Cxl 1 King Wellness Mobility Hearing Accessible Tub Visual Firealarm Door Phone Alert Pur
Non-Smoking
Check RatesRestricted Cxl Premium Suite 2 Double Beds Includes WiFi and in Suite Drinks Snacks
Non-Smoking
Check RatesSenior Savings 1 King Prem Suite Mobility Hearing Accessible Tub Visual Firealarm Door Phone Alert 2
Non-Smoking
Local Attractions
Magic Springs & Crystal Falls, Garvan Woodland Gardens, Historic Bathhouse Row, Hot Springs Mountain Tower, Art Galleries, Belle of Hot Springs, Garvan Woodland Gardens, Ray Lynn Theatre, and much more.
Map & Attractions for Embassy Suites by Hilton Hot Springs Hotel & Spa
Verified Reviews of Embassy Suites by Hilton Hot Springs Hotel & Spa
Below are the verified reviews from guests that we have booked recently: "Great Experience"
Overall Score5.0/ 5
I enjoyed my stay! Can't wait to come again!
Monica T. (Individual traveler, booked 1 room), from 
27-Dec-2022 Verified Review, stayed from Sun Dec 25 to Tue Dec 27 2022 at a $134.10 average nightly rate. 
"Handicap room perfect for our needs. Clean, quiet, helpful and friendly staff."
Overall Score5.0/ 5
It was wonderful to have the space in our room (632) and the option whether to clean room or not. Many days we did not need cleaning and due to our disability, it was nice not to have to be out of the way for a total clean. I am used to cleaning at home daily and our room stayed pretty much clean. All we needed was clean towels and coffee refills. Our maid was Hilary, and she was so kind and helpful. She should be recognized by management!
Jan N. (Individual traveler, booked 1 room), from
11-Dec-2022 Verified Review, stayed from Mon Dec 05 to Sat Dec 10 2022 at a $180.99 average nightly rate. "The check in personnel wasn't welcoming, I ask him to tell me about the hotel schedules. He seemed b"
Overall Score3.0/ 5
Two Stars.
Ann S. (Individual traveler, booked 1 room), from
05-Oct-2022 Verified Review, stayed from Fri Sep 30 to Sun Oct 02 2022 at a $162.00 average nightly rate. "Wonderful"
Overall Score5.0/ 5
I love everything about it.
Kay B. (Individual traveler, booked 1 room), from
28-Jul-2022 Verified Review, stayed from Wed Jul 27 to Thu Jul 28 2022 at a $146.99 average nightly rate. "Perfect!"
Overall Score5.0/ 5
Everything was perfect and the personnel are all friendly and helpful.
Ralph M. (Individual traveler, booked 1 room), from
29-May-2022 Verified Review, stayed from Sat May 28 to Mon May 30 2022 at a $274.99 average nightly rate. "It was an average experience."
Overall Score3.0/ 5
The couch in our room was really worn and dirty. Need to be replaced.
Bradford A. (Individual traveler, booked 1 room), from
06-May-2022 Verified Review, stayed from Fri Apr 29 to Sun May 01 2022 at a $252.69 average nightly rate. "Good"
Overall Score3.0/ 5
It was good.
Bradford A. (Individual traveler, booked 1 room), from
03-May-2022 Verified Review, stayed from Fri Apr 29 to Sun May 01 2022 at a $252.69 average nightly rate. "Highly Recommended for a Happy Vacation!"
Overall Score5.0/ 5
Everyone was extremely nice and pleasant. We would definitely stay here again. We would recommend this place for a happy vacation!
Debbie S. (Individual traveler, booked 1 room), from
30-Oct-2021 Verified Review, stayed from Thu Oct 28 to Sun Oct 31 2021 at a $183.15 average nightly rate. "Superb staff, very professional, down to earth."
Overall Score5.0/ 5
Melody,Early,Jaileigh,Cora and John were super great and very accommodating Very nice hotel, too.
Lee Q. (Individual traveler, booked 1 room), from
23-Sep-2021 Verified Review, stayed from Thu Sep 16 to Sun Sep 19 2021 at a $186.99 average nightly rate. "Unacceptable customer service."
Overall Score2.0/ 5
Very disappointed in the service. I waited in line for over an hour to check in. There was only one employee checking people in. There was another girl working but for some odd reason she wasn't helping guests. No toilet paper in the bathrooms by the bar. Tried asking for fresh towels on day two of my stay only to be told they were too busy. Don't even get me started about the lack of parking. Unacceptable. Very disappointing for a Hilton hotel.
Ingrid M. (Individual traveler, booked 1 room), from
25-Jul-2021 Verified Review, stayed from Sat Jul 24 to Mon Jul 26 2021 at a $186.01 average nightly rate. "Great customer service and great location."
Overall Score5.0/ 5
If ever I am in Hot Springs I will stay there again.
Joe S. (Individual traveler, booked 1 room), from
24-Jun-2021 Verified Review, stayed from Sun Jun 20 to Mon Jun 21 2021 at a $158.99 average nightly rate. "Enjoyable"
Overall Score5.0/ 5
Clean, friendly, great location.
Ron M. (Individual traveler, booked 1 room), from
19-Mar-2021 Verified Review, stayed from Thu Mar 18 to Fri Mar 19 2021 at a $119.99 average nightly rate. "Uncomfortable"
Overall Score3.0/ 5
I booked a room with two queen beds. for two nights, for four people. My confirmation email verified the queen beds. The hotel had me in a handicap room with one king bed. I was guaranteed this error would be fixed by checkin and it was not. This was an extremely uncomfortable stay. I tried to cancel my second night and was refused a refund with no resolution. We did not stay the second night and turned in the room keys by 9am.
Amanda H. (Individual traveler, booked 1 room), from
15-Dec-2020 Verified Review, stayed from Fri Dec 11 to Sun Dec 13 2020 at a $170.99 average nightly rate. "Smells, Nasty, Tub and sink disgusted, curtains where nasty and stains."
Overall Score1.0/ 5
I paid over 150 bucks for one night of stay and I rather just stayed at a motel. I was very disappointed. They overbooked. I called front desk for hours and no respond. Never received my towels or extra blanket. They curtains where very filthy and dirty. It was dust falling from the ceiling. The tub and sinks where dirty. My kids where scared to bath. I will never stay here again and I will make sure I let everyone knows how my experience went. The workers at front desk where rude, tired and overwhelmed.
Claytreia T. (Individual traveler, booked 1 room), from
14-Dec-2020 Verified Review, stayed from Fri Dec 11 to Sat Dec 12 2020 at a $160.65 average nightly rate. "Well pleased except for the “Mask Police” aka “Karen’s”."
Overall Score4.0/ 5
I loved everything about this hotel and the stay except for one small issue with the young lady that checked me in. I would have given a 5/5 stars but this issue really ticked me off. Despite being behind a Lexan/plexiglass barrier, she insisted on me having a mask on as she checked me in but there was a lobby/sitting area full of people(100+) roughly 20 feet from us and the majority had no mask on. I politely put the mask on and waited as she checked me in and when she finished, I made reference to those individuals and she looked over that way, started stuttering and it ended up she had nothing to say nor could she. Though I do respect the hotels rules, I firmly disagree with the mask and it's effectiveness in this pandemic. If you are going to establish a rule, enforce it fully or not at all. Love the hotel and will definitely stay here again. Don't misunderstand my intent here. It is a great property.
Steven K. (Individual traveler, booked 1 room), from
12-Dec-2020 Verified Review, stayed from Fri Dec 11 to Sun Dec 13 2020 at a $139.40 average nightly rate. "Nice group of employees."
Overall Score5.0/ 5
Staff was nice and helpful!
David L. (Individual traveler, booked 1 room), from
26-Jul-2020 Verified Review, stayed from Fri Jul 24 to Sat Jul 25 2020 at a $179.35 average nightly rate. "Friendly staff everything you need without leaving the hotel."
Overall Score5.0/ 5
The staff was friendly and helpful. Loved the easy access to the Convention center next door.
Pamela G. (Individual traveler, booked 1 room), from
10-Dec-2018 Verified Review, stayed from Fri Dec 07 to Sun Dec 09 2018 at a $154.00 average nightly rate. "Friendly staff everything you need without leaving the hotel."
Overall Score5.0/ 5
The staff was friendly and helpful. Loved the easy access to the Convention center next door.
Pamela G. (Individual traveler, booked 1 room), from
10-Dec-2018 Verified Review, stayed from Fri Dec 07 to Sun Dec 09 2018 at a $154.00 average nightly rate. Property Description
Conveniently located within the business and entertainment districts of downtown Hot Springs and connected by covered walkway to the Hot Springs Convention Center and the new Summit Arena, which features over 360,000 square feet of function space. 246 spacious two-room suites, each featuring a private bedroom and living room - each suite is equipped with two telephones with data ports and a well-lit dining/work table.3,800 square feet of flexible meeting space including an Executive Boardroom and three 1,000 square-foot meeting rooms. Other amenities include an on-site business center, The full service "Spa Botanica", exercise room, whirlpool, sauna, indoor and outdoor pool, sundeck and our beautiful Cascades Piano Bar.
Details / Other Expenses
| Check In: | 4:00 PM |
| Check Out: | 12:00PM |
| Year of Last Renovation: | 2010 |
| Floors: | 9 |
| Rooms: | 246 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 214 |
| Handicap Rooms: | |
| Suites: | 246 |
| Room Windows: | Windows Do Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 5 |
| Meeting Space: | 3800 sq. feet |
| Banquet Space: | Holds 180 people |
| Dist. to Food/Bars: | 0.5 Mi |
| Dist. to 24hr Restaurant: | 3.0 Mi |
| Dist. to Nearest Gym: | On-site |
| Lounge/Bar Hours: | 4:00pm - 12:00am |
Policies / Expenses
| Cancellation: Individual reservations are 24 hours cancellation policy | |
| Nightly Parking: | N/A |
| Total Taxes: | 14.50% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
Amenities / Features
- Air conditioning
- Alarm clock
- ATM
- Baggage storage facilities
- Breakfast in room
- Central location
- Charge for early check out
- Clothes drying
- Complimentary breakfast
- Complimentary newspaper
- Concierge service
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Dinner available
- Electronic key card
- Elevator
- Express Check-Out
- Facilities for the disabled
- Fax available
- Fitness and health center
- Hairdryer available
- Handicap accessible
- Central heating
- Ice Maker
- Internet - wireless
- Ironing facilities
- Laundry facilities
- Licensed bar
- Movies in room
- Microwave in room
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Pets allowed
- Private bathroom in room
- Quiet location
- Radio in room
- Refrigerator
- Restaurant
- 24 hours room service
- Safe in rooms
- Self controlled heating/cooling system
- Shop
- Shower
- Spa
- Swimming pool - indoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Television
- Travellers cheques accepted
- TV room
- Voicemail
Airport & Shuttle Information
55 miles from Little Rock National Airport.
Local Shuttle Info: Hotel shuttle complimentary within a 3-mile radius of Hotel.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed.One Time Fee of $75.00.
About Embassy Suites
- Free Cooked-to-Order Breakfast
- Offer spacious Two-Room Suites great for groups or large families
- Free snacks and drinks during evening reception for all ages
- Can pre-order services online before arriving
The Embassy Suites highlights above are subject to change without notice.
Previously known as:
Embassy Suites Hot Springs Hotel & Spa
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FAQs about Embassy Suites by Hilton Hot Springs Hotel & Spa
What time is check in?
Check in time is 4:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 12:00PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Embassy Suites by Hilton Hot Springs Hotel & Spa have?
There are 246 rooms in the property.
Is there any meeting space at Embassy Suites by Hilton Hot Springs Hotel & Spa?
Yes, they have 5 meeting rooms that can support various table layouts.
Can I get a AAA rate at Embassy Suites by Hilton Hot Springs Hotel & Spa?
Sorry, this hotel does not offer AAA hotel discounts at this time.
Can I get a Senior or AARP rate at Embassy Suites by Hilton Hot Springs Hotel & Spa?
Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior Savings 1 King Prem Suite Mobility Hearing Accessible Tub Visual Firealarm Door Phone Alert 2
Is there a gym at Embassy Suites by Hilton Hot Springs Hotel & Spa?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at Embassy Suites by Hilton Hot Springs Hotel & Spa?
Yes, there is a pool on-site at the property..
Testimonials:
"This website has been an absolute life saver for us! The huge medical convention at McCormick Place had many, many rooms booked or blocked, and my mother and I had called dozens of hotels and been told there was no way we could do wedding blocks!" L.M. - Chicago, IL
Find out more Check Rates
Find out more Check Rates