BROOK WATERLOO

Dukes Ride, Crowthorne RG456DW United Kingdom (GBR)
3 Star Rural Hotel
51.3691023 -0.8070065
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Average
3.0/ 5

Based on 191 guest reviews

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  • 77 rooms in property
  • Hotel has 3 floors
  • Check-in: 02:00 PM
  • Check-out: 11:00 AM
  • Groups & Meetings rating of 7.5/10
  • 2 conference rooms in property

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Room Types

Check Rates Bestrez By Hotelrez Classic Double with Ensuite Inc Vat Free WiFi Parking
Non-Smoking
Check Rates Bestrez By Hotelrez Classic Single Bedroom with Vat Free WiFi and Parking
Non-Smoking
Check Rates Bestrez By Hotelrez Executive Double with Ensuite Inc Vat Free WiFi and Parking
Non-Smoking
Check Rates Double Room Single Use
Non-Smoking
Check Rates Executive Double Room
Non-Smoking
Check Rates Executive Single Room
Non-Smoking
Check Rates Family Room
Non-Smoking
Check Rates Family Room Room Only
Non-Smoking
Check Rates Prepaid Sale Hotelrez Classic Double with Ensuite Inc Vat Free WiFi Parking
Non-Smoking
Check Rates Prepaid Sale Hotelrez Classic Single Bedroom with Vat Free WiFi and Parking
Non-Smoking
Check Rates Prepaid Sale Hotelrez Executive Double with Ensuite Inc Vat Free WiFi and Parking
Non-Smoking
Check Rates Rate 10pct Discount Classic Double with Ensuite Inc Vat Free WiFi Parking
Non-Smoking
Check Rates Rate 10pct Discount Classic Single Bedroom with Vat Free WiFi and Parking
Non-Smoking
Check Rates Rate 10pct Discount Executive Double with Ensuite Inc Vat Free WiFi and Parking
Non-Smoking
Check Rates Single Room
Non-Smoking
Check Rates Standard Double Room
Non-Smoking
Check Rates Standard Twin Room
Non-Smoking
Check Rates Standard Twin Room Room Only
Non-Smoking
Check Rates World Rainbow Hotels Bar Classic Double with Ensuite Inc Vat Free WiFi Parking
Non-Smoking
Check Rates World Rainbow Hotels Bar Classic Single Bedroom with Vat Free WiFi and Parking
Non-Smoking

Summary of Verified Reviews

Summary of 264 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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69
Fair

Fair Hotel. Service and general atmosphere is cheerful. Great location.

“Excellent location” “Staff were friendly and helpful”

Good to know

  • Poorly-maintained rooms

    “Shower did not work” “Mattress very soft”

  • Poor bathroom

    “Very small water pressure” “Shower did not work”

  • Unpleasant entrance area

    “No lifts” “No lift”

  • Dirty room

    “Chairs stained” “Dirty mattress”

Review highlights

Location

97/100
26 reviews

Great location and easy parking.

“Excellent location” “Plenty of parking space” “Quiet location”

Service

80/100
70 reviews

Friendly, more-or-less professional service, and so-so reception.

“Warm welcome” “Pleasant staff” “Friendly service”

Breakfast

70/100
22 reviews

Breakfast is average.

“Well cooked breakfast” “Optional breakfast” “Breakfast shut”

Food

61/100
30 reviews

Food is all right.

“Expensive meals” “Mediocre burger” “Great food”

Value

57/100
27 reviews

Fairly good value for money.

“Reasonable price” “Free Wi-fi” “Expensive meals”

Comfort

50/100
36 reviews

Comfortable enough with an average noise level. Cramped rooms with bad beds and substandard A/C.

“Very small water pressure” “Doors banging” “Mattress very soft”

Cleanliness

39/100
31 reviews

Bathrooms and rooms are untidy.

“Chairs stained” “Stained carpets” “Dirty mattress”

Room

38/100
86 reviews

Rooms cramped, untidy, and badly-maintained. Uncomfortable beds and furniture, dirty bathrooms, and horrible A/C.

“Shower did not work” “Broken cupboard” “Chairs stained”

Vibe

34/100
27 reviews

Atmosphere is friendly but the vibe is low. Unpleasant entrance area. Unstylish Hotel. Hotel is outdated.

“No lifts” “No lift” “Tatty decor”

WiFi

32/100
21 reviews

Bad internet service.

“No mobile phone signal” “No phone signal” “Bad telephone reception”

Amenities

31/100
31 reviews

Poor buildings and an uninspiring entrance area. Bad architecture.

“No lift” “Facilities didn't work” “Tatty decor”

Good to know

  • Bad furniture

    “Broken cupboard” “Carpet grubby”

  • Friendly atmosphere

    “Make my stay enjoyable” “Friendly pub atmosphere”

  • Bad internet service

    “No mobile phone signal” “No phone signal”

  • Small rooms

    “Very small water pressure” “VERY small room”

Review highlights

Location

96/100
9 reviews

Great location.

“Excellent location” “Plenty of parking space” “Quiet location”

Service

80/100
27 reviews

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

“Warm welcome” “Pleasant staff” “Friendly service”

Bar

77/100
7 reviews

Bar is awesome.

“Drinks good” “Friendly bar area” “Nice bar area”

Value

59/100
9 reviews

Fairly good value for money.

“Free Wi-fi” “Expensive meals” “Reasonable location”

Food

56/100
13 reviews

Food is all right.

“Expensive meals” “Mediocre burger” “Food fresh”

Comfort

49/100
16 reviews

Uncomfortable, cramped rooms, with poor beds.

“Very small water pressure” “Doors banging” “No air-conditioning”

Cleanliness

38/100
13 reviews

Dirty room.

“Chairs stained” “Stained carpets” “Dirty mattress”

Room

37/100
36 reviews

Small, dirty rooms and horrible bathrooms. Rooms not well-kept, with bad beds and furniture.

“Shower did not work” “Broken cupboard” “Chairs stained”

Vibe

36/100
13 reviews

Atmosphere is friendly but the vibe is low.

“No lifts” “No lift” “Tatty decor”

WiFi

34/100
11 reviews

Bad internet service.

“No mobile phone signal” “No phone signal” “Bad telephone reception”

Amenities

32/100
12 reviews

Poor hotel buildings.

“No lift” “Facilities didn't work” “Tatty decor”

Good to know

  • Poorly-maintained rooms

    “Shower did not work” “Mattress very soft”

  • Poor beds

    “Mattress very soft” “No mattress”

  • Dirty room

    “Chairs stained” “Dirty mattress”

  • Dirty

    “Chairs stained” “Stained carpets”

Review highlights

Location

97/100
4 reviews

Great location.

“Excellent location” “Plenty of parking space” “Quiet location”

Service

81/100
17 reviews

Friendly service.

“Warm welcome” “Pleasant staff” “Friendly service”

Breakfast

72/100
7 reviews

Tasty breakfast.

“Well cooked breakfast” “Optional breakfast” “Great breakfast”

Food

58/100
5 reviews

Food is all right.

“Expensive meals” “Mediocre burger” “Great food”

Value

52/100
5 reviews

Fairly good value for money.

“Free Wi-fi” “Expensive meals” “Location cheap”

Comfort

52/100
9 reviews

Average comfort, but beds are not great.

“Clean sheets” “Very small water pressure” “Doors banging”

Cleanliness

44/100
8 reviews

Dirty room.

“Chairs stained” “Stained carpets” “Dirty mattress”

Room

42/100
20 reviews

Dirty, badly-kept rooms with poor beds and bathrooms.

“Shower did not work” “Broken cupboard” “Chairs stained”

Vibe

35/100
4 reviews

Poor vibe.

“No lifts” “No lift” “Tatty decor”

Amenities

29/100
6 reviews

Poor hotel buildings.

“No lift” “Facilities didn't work” “Tatty decor”

Good to know

  • Poor hotel buildings

    “No lift” “Facilities didn't work”

  • Poor vibe

    “No lifts” “No lift”

  • Bad amenities

    “No lift” “Facilities didn't work”

  • Poor bathroom

    “Very small water pressure” “Shower did not work”

Review highlights

Service

81/100
7 reviews

Friendly service.

“Warm welcome” “Pleasant staff” “Friendly service”

Room

37/100
6 reviews

Bad rooms with terrible bathrooms.

“Shower did not work” “Broken cupboard” “Chairs stained”

Amenities

33/100
6 reviews

Poor hotel buildings.

“No lift” “Facilities didn't work” “Tatty decor”

Vibe

33/100
6 reviews

Poor vibe.

“No lifts” “No lift” “Tatty decor”

Good to know

  • Poorly-maintained rooms

    “Shower did not work” “Mattress very soft”

  • Unpleasant entrance area

    “No lifts” “No lift”

  • Poor bathroom

    “Very small water pressure” “Shower did not work”

  • Dirty room

    “Chairs stained” “Dirty mattress”

Review highlights

Location

97/100
25 reviews

Great location.

“Excellent location” “Plenty of parking space” “Quiet location”

Service

80/100
67 reviews

Friendly, more-or-less professional service, and so-so reception.

“Warm welcome” “Pleasant staff” “Friendly service”

Breakfast

70/100
22 reviews

Breakfast is average.

“Well cooked breakfast” “Optional breakfast” “Breakfast shut”

Food

59/100
29 reviews

Food is all right.

“Expensive meals” “Restaurant food good” “Mediocre burger”

Value

56/100
26 reviews

Fairly good value for money.

“Free Wi-fi” “Expensive meals” “Reasonable location”

Comfort

51/100
35 reviews

Rooms are of average size, not too noisy, and comfortable enough. Subpar beds and ineffective A/C.

“Very small water pressure” “Doors banging” “Dirty mattress”

Cleanliness

41/100
30 reviews

Bathrooms and rooms are untidy.

“Chairs stained” “Stained carpets” “Dirty mattress”

Room

39/100
84 reviews

Uncomfortable beds and furniture, and dirty rooms and bathrooms. Reasonable rooms, however slightly degraded with poor air conditioning.

“Shower did not work” “Broken cupboard” “Chairs stained”

Vibe

33/100
25 reviews

Atmosphere is friendly but the vibe is low. Unpleasant entrance area. Unstylish Hotel. Hotel is outdated.

“No lifts” “No lift” “Tatty decor”

WiFi

29/100
20 reviews

Bad internet service.

“No mobile phone signal” “No phone signal” “Bad telephone reception”

Amenities

28/100
29 reviews

Poor buildings and an uninspiring entrance area. Bad architecture.

“No lift” “Facilities didn't work” “Tatty decor”

Good to know

  • Bad furniture

    “Broken cupboard” “Carpet grubby”

  • Friendly atmosphere

    “Make my stay enjoyable” “Friendly pub atmosphere”

  • Bad internet service

    “No mobile phone signal” “No phone signal”

  • Great location

    “Excellent location” “Plenty of parking space”

Review highlights

Location

96/100
9 reviews

Great location.

“Excellent location” “Plenty of parking space” “Quiet location”

Service

80/100
27 reviews

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

“Warm welcome” “Pleasant staff” “Friendly service”

Bar

77/100
7 reviews

Bar is awesome.

“Drinks good” “Friendly bar area” “Nice bar area”

Value

59/100
9 reviews

Fairly good value for money.

“Free Wi-fi” “Expensive meals” “Location cheap”

Food

56/100
13 reviews

Food is all right.

“Expensive meals” “Mediocre burger” “Food fresh”

Comfort

49/100
16 reviews

Uncomfortable, cramped rooms, with poor beds.

“Very small water pressure” “Doors banging” “No air-conditioning”

Cleanliness

38/100
13 reviews

Dirty room.

“Chairs stained” “Stained carpets” “Dirty mattress”

Room

37/100
36 reviews

Small, dirty rooms and horrible bathrooms. Rooms not well-kept, with bad beds and furniture.

“Shower did not work” “Broken cupboard” “Chairs stained”

Vibe

35/100
12 reviews

Atmosphere is friendly but the vibe is low.

“No lifts” “No lift” “Tatty decor”

WiFi

33/100
10 reviews

Bad internet service.

“No mobile phone signal” “No phone signal” “Bad telephone reception”

Amenities

31/100
11 reviews

Poor hotel buildings.

“No lift” “Facilities didn't work” “Tatty decor”

Good to know

  • Poorly-maintained rooms

    “Shower did not work” “Mattress very soft”

  • Poor beds

    “Mattress very soft” “No mattress”

  • Dirty room

    “Chairs stained” “Dirty mattress”

  • Dirty

    “Chairs stained” “Stained carpets”

Review highlights

Location

97/100
4 reviews

Great location.

“Excellent location” “Plenty of parking space” “Quiet location”

Service

81/100
16 reviews

Friendly service.

“Warm welcome” “Pleasant staff” “Friendly service”

Breakfast

72/100
7 reviews

Tasty breakfast.

“Well cooked breakfast” “Optional breakfast” “Great breakfast”

Food

58/100
5 reviews

Food is all right.

“Expensive meals” “Empty dining room” “Mediocre burger”

Value

52/100
5 reviews

Fairly good value for money.

“Free Wi-fi” “Expensive meals” “Location cheap”

Comfort

52/100
9 reviews

Average comfort, but beds are not great.

“Clean sheets” “Very small water pressure” “Doors banging”

Cleanliness

44/100
8 reviews

Dirty room.

“Chairs stained” “Stained carpets” “Dirty mattress”

Room

42/100
20 reviews

Dirty, badly-kept rooms with poor beds and bathrooms.

“Shower did not work” “Broken cupboard” “Chairs stained”

Vibe

35/100
4 reviews

Poor vibe.

“No lifts” “No lift” “Tatty decor”

Amenities

29/100
6 reviews

Poor hotel buildings.

“No lift” “Facilities didn't work” “Tatty decor”

Good to know

  • Poor vibe

    “No lifts” “No lift”

  • Poor hotel buildings

    “No lift” “Facilities didn't work”

  • Bad amenities

    “No lift” “Facilities didn't work”

  • Friendly service

    “Attentive staff” “Staff were friendly and helpful”

Review highlights

Service

82/100
5 reviews

Friendly service.

“Warm welcome” “Pleasant staff” “Friendly service”

Room

38/100
5 reviews

Room is not nice.

“Shower did not work” “Broken cupboard” “Chairs stained”

Vibe

34/100
5 reviews

Poor vibe.

“No lifts” “No lift” “Tatty decor”

Amenities

33/100
5 reviews

Poor hotel buildings.

“No lift” “Facilities didn't work” “Tatty decor”

Review Semantics by TrustYou

Details / Other Expenses

Check In: 02:00 PM
Check Out: 11:00 AM
Floors: 3
Rooms: 77
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 77
Handicap Rooms: 1
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 2
Dist. to Food/Bars: On-site
Dist. to Nearest Gym: On-site
Lounge/Bar Hours: 24 hours
Policies / Expenses
Cancellation:
24 hours prior to arrival for individual reservations. For Wedding Accommodation, Tours or Groups, please contact the Hotel.
Nightly Parking: 0.00
Total Taxes: 10.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)

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