RIVER TERRACE RESORT & CONVENTION CENTER

240 River Rd., Gatlinburg, TN 37738 United States (USA)
View Map Reservations: 1-800-881-1523
2.5 Star Downtown Hotel in Sevier County
35.71342 -83.51312
Check availability
Average
3.0/5

Based on 968 guest reviews

Show Guest Reviews
  • Our hotel comes with an outdoor pool
  • Avg. Group Discount of 11.2%!
  • 205 sleeping rooms in hotel
  • Hotel has 6 floors
  • Hotel has 6 suites
  • Check out: 10:00 AM
  • Group booking rating of 10.0/10
  • 9 meeting rooms in property

Check Current Prices






Room Types

Check Rates1 King Bed
Non-Smoking
Check Rates2 Queen Beds
Non-Smoking
Check Rates4th Of July Special River View King Gstrm 1 King View Of River From Balc Micro Mini Fridge Sofa Priv
Non-Smoking
Check Rates4th Of July Special River View Queen Gstrm 2 Queen View Of River From Balc Micro Mini Fridge Sofa Pr
Non-Smoking
Check Rates4th Of July Special Standard King Gstrm 1 King Priv Bath Micro Mini Fridge Coffmkr Sofa Tbl Chairs B
Non-Smoking
Check Rates4th Of July Special Standard Queen Gstrm 2 Queen Priv Bath Micro Mini Fridge Coffmkr Sofa Tbl Chairs
Non-Smoking
Check RatesCorporate Rate River View King Gstrm 1 King View Of River From Balc Micro Mini Fridge Sofa Priv Bath
Non-Smoking
Check RatesCorporate Rate River View Queen Gstrm 2 Queen View Of River From Balc Micro Mini Fridge Sofa Priv Ba
Non-Smoking
Check RatesCorporate Rate Standard King Gstrm 1 King Priv Bath Micro Mini Fridge Coffmkr Sofa Tbl Chairs Balcon
Non-Smoking
Check RatesCorporate Rate Standard Queen Gstrm 2 Queen Priv Bath Micro Mini Fridge Coffmkr Sofa Tbl Chairs Balc
Non-Smoking
Check RatesDouble King Size Bed
Non-Smoking
Check RatesDouble Premier King Bed
Non-Smoking
Check RatesDouble Queen Room
Non-Smoking
Check RatesDouble Queen Size Bed
Non-Smoking
Check RatesKing Room with River View
Non-Smoking
Check RatesQueen Room with 2 Queen Beds with River View
Non-Smoking
Check RatesResident Discount River View King Gstrm 1 King View Of River From Balc Micro Mini Fridge Sofa Priv B
Non-Smoking
Check RatesResident Discount River View Queen Gstrm 2 Queen View Of River From Balc Micro Mini Fridge Sofa Priv
Non-Smoking
Check RatesResident Discount Standard King Gstrm 1 King Priv Bath Micro Mini Fridge Coffmkr Sofa Tbl Chairs Bal
Non-Smoking
Check RatesResident Discount Standard Queen Gstrm 2 Queen Priv Bath Micro Mini Fridge Coffmkr Sofa Tbl Chairs B
Non-Smoking
Check RatesRiver View King Gstrm 1 King View Of River From Balc Micro Mini Fridge Sofa Priv Bath 252sqft
Non-Smoking
Check RatesRiver View King Guestroom
Non-Smoking
Check RatesRiver View Queen Gstrm 2 Queen View Of River From Balc Micro Mini Fridge Sofa Priv Bath 252sqft
Non-Smoking
Check RatesRiver View Queen Guestroom
Non-Smoking
Check RatesRiver View Room with 1 King Bed
Non-Smoking
Check RatesRiver View Room with 2 Queen Beds
Non-Smoking
Check RatesRoom 1 King Bed River View
Non-Smoking
Check RatesRoom 1 King Bed River View 1 King Bed
Non-Smoking
Check RatesRoom 2 Queen Beds River View
Non-Smoking
Check RatesRoom 2 Queen Beds River View 2 Queen Beds
Non-Smoking
Check RatesStandard King
Non-Smoking
Check RatesStandard King Gstrm 1 King Priv Bath Micro Mini Fridge Coffmkr Sofa Tbl Chairs Balcony 252sqft
Non-Smoking
Check RatesStandard King Guestroom
Non-Smoking
Check RatesStandard King Room
Non-Smoking
Check RatesStandard Queen
Non-Smoking
Check RatesStandard Queen Gstrm 2 Queen Priv Bath Micro Mini Fridge Coffmkr Sofa Tbl Chairs Balcony 252sqft
Non-Smoking
Check RatesStandard Queen Guestroom
Non-Smoking
Check RatesStandard Queen Room
Non-Smoking
Check RatesStandard Room 1 King Bed 1 King Bed
Non-Smoking
Check RatesStandard Room 2 Queen Beds 2 Queen Beds
Non-Smoking
Check RatesStandard Room with 1 King Bed
Non-Smoking
Check RatesStandard Room with 2 Queen Beds
Non-Smoking
Check RatesTwin Classic 2 Queen Beds
Non-Smoking
Check RatesWeekend Rate River View King Gstrm 1 King View Of River From Balc Micro Mini Fridge Sofa Priv Bath 2
Non-Smoking
Check RatesWeekend Rate River View Queen Gstrm 2 Queen View Of River From Balc Micro Mini Fridge Sofa Priv Bath
Non-Smoking
Check RatesWeekend Rate Standard King Gstrm 1 King Priv Bath Micro Mini Fridge Coffmkr Sofa Tbl Chairs Balcony
Non-Smoking
Check RatesWeekend Rate Standard Queen Gstrm 2 Queen Priv Bath Micro Mini Fridge Coffmkr Sofa Tbl Chairs Balcon
Non-Smoking

Local Attractions

Ripley's Aqaurium of the Smokies, Gatlinburg Mall, Ober Ski Resort, Dollywood, Dixie Stampede, walking distance to shopping and additional attractions.

Verified Reviews of River Terrace Resort & Convention Center

Below are the verified reviews from guests that we have booked recently:
"Stay at River Terrace Resort"
Overall Score3.0/ 5
The staff at the front desk was helpful and nice. The rooms are spacious, but not updated. The one pool that was open was nice, but the rooms that were supposed to be "river view" were actually a view of the 2nd pool that was under construction. The group sales person I spoke to was not as helpful and the rates quoted to reserve a room for an event was very high. When we discussed having a group dinner (for 40 people) at the onsite restaurant, they wanted to charge us a $20/person minimum, even for small children. We went elsewhere for our event.
(Meeting planner, booked 22 rooms), from US flag
31-Jul-2018 Verified Review, stayed from Thu Jul 26 to Sun Jul 29 2018 at a $134.00 group rate (10% discount).
Response from Management on 05-Aug-2018:
Beverly,Thank you for sharing your experience with us regarding your group booking. We appreciate the opportunity to receive feedback from our clients as we continuously strive to provide great Smoky Mountain memories for our groups and their attendees. I regret that we fell short of that goal during your stay. I apologize for the pool under construction, providing you with a less than pleasant view during your stay. The per person price for your event and the staff that was not helpful will be researched further. It is disappointing that you had to take your event elsewhere as a result of this. We hope that you will accept our apologies and provide us the opportunity to demonstrate our commitment to providing you a better experience on a future trip. Please do not hesitate to contact me if I can be of any assistance. Again, thank you for your time. Chris
"Very Dated!"
Overall Score3.0/ 5
TV's didn't work in several rooms. We were disappointed.
(Group coordinator, booked 10 rooms), from US flag
20-Mar-2018 Verified Review, stayed from Thu Mar 15 to Sat Mar 17 2018 at a $91.00 group rate (10% discount).
"Not Good for Meetings."
Overall Score3.0/ 5
Meeting room and sleeping room is very bare very outdated. We stayed in the foothills meeting room, horrible Internet, it was in and out all weekend. We booked the event for scrap booking and our ladies needed internet for computers and machines they use. Without Internet not very useful. Staff was very nice and attentive at all times but the hotel needs major overhaul. They are in the process of getting new carpet in meeting room but the room dividers are old and very nasty looking for business. Hotel rooms are very, very, very outdated and in need of overhaul too. Bathroom door is falling apart and the bathtub is very dirty and has holes in curtain and stains. They stated we would be the only ones using the hotel rooms on this side of hotel with meeting room attached (bonus) but there were all kinds of people coming in and out and the room was accessible from outside too. Police were called out to hotel for domestic violence and arrest was made (sure this can happen anywhere I guess). I would rate this hotel a two if that. Food we had catered was not up to par at all for the prices. Staff was courteous at all times. I don't know that I would re-book.
(Group coordinator, booked 10 rooms), from US flag
20-May-2017 Verified Review, stayed from Thu May 18 to Sun May 21 2017 at a $70.00 group rate (18% discount).

Customer Reviews of River Terrace Resort & Convention Center

3.0 out of 5. Based on 968 guest reviews, Average

Property Description

The ideal location for a Great Smoky Mountain getaway, River Terrace Resort and Convention Center lies in the heart of downtown Gatlinburg, adjacent to Ripley's Aquarium of the Smokies and near the entrance to Great Smoky Mountains National Park, the most-visited national park in the United States and the largest national park East of the Rockies. In addition, River Terrace Resort is only a short drive from Pigeon Forge, Dollywood theme park and other area attractions, live entertainment venues, family-friendly restaurants and shopping opportunities, as well as hiking trails, championship golf courses, whitewater rafting and more. River Terrace Resort is home to the full-service Drafts Burger Bar, which features a menu of creatively designed burgers, sandwiches and appetizers complemented by a wide variety of draft and bottled beers and a full cocktail menu. Watch your favorite sports team compete on the flat-screen televisions at Drafts, which is open for lunch and dinner daily (seasonal hours of operation). Other onsite amenities at River Terrace Resort include two heated outdoor pools (seasonal), motorcoach parking, laundry facilities, complimentary WiFi, and 24-hour front desk and security. In addition, trolley service is available to Wild Bear Falls, a mountain-themed indoor water park that features a state-of-the-art retractable roof and 60,000 square feet of fun for the entire family such as waterslides, a 900-foot lazy river, zero-entry pool, hot tubs, toddler play area and interactive tree house play structure, as well as a restaurant, retail shop and game room.At River Terrace Resort, you'll be able to relax on your own private balcony and enjoy spectacular views of the beautiful Great Smoky Mountains or the scenic Little Pigeon River. Your choice of accommodations includes spacious guestrooms with two queen beds or one king bed, cable TV, coffee maker, microwave, mini refrigerator, voice mail, hairdryer and iron/ironing board. All guestrooms exit via interior corridors. Pets are allowed at River Terrace Resort (fee and deposit apply). River Terrace Resort boasts more than 20,000 square feet of meeting space, including a ballroom, breakout room and conference center – making it the ideal locale for corporate retreats, board meetings, annual conventions, conference, church retreats, reunions or tour group outings. Flexible meeting and banquet space at River Terrace Resort is available to accommodate groups from 10 to 1,000 people. The professional catering and convention services team at River Terrace Resort will work to guarantee that your event or group outing will be a total success.In addition, River Terrace Resort can help you create and celebrate your dream wedding! With romantic wedding sites, affordable wedding packages and facilities to suit any need, River Terrace Resort provides the ideal backdrop for everything from small social gatherings to large weddings and receptions, as well as overnight accommodations for your wedding party and guests.

Details / Other Expenses

Check In:4:00 PM
Check Out:10:00 AM
Year of Last Renovation:2011
Floors:6
Rooms:205
Corridors:Both Interior and Exterior Hallways
Non Smoking Rooms:205
Handicap Rooms:4
Suites:6
Room Windows:Windows Do Open
Cleaning Frequency:Daily
Meeting Rooms:9 View Spaces
Meeting Space:25000 sq. feet
Banquet Space:Holds 1000 people
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: 0.5 Mi
Dist. to Nearest Gym: 5.0 Mi
Lounge/Bar Hours:12pm-12am
Pool Info:
River Terrace has one outdoor pool which is open seasonally from 10AM - 10PM.
Ownership:Westgate Resorts
Policies / Expenses
Cancellation:
30 Days Prior for groups
Nightly Parking:0
Typical Group Deposit:1 night room & tax
Total Taxes:12.75%
Total Misc Fees:$0.00 USD
(mandatory resort fees/taxes)
Food and Beverage Tax:11.25%
Audio Visual Tax: 9.75%
Rooms Wireless Internet Fee: 0.00 Per Day
Meeting Wireless Internet Fee: 0.00 Per Day
Food and Beverage Service Charge:20.00%

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Alarm clock
  • ATM
  • Central location
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Jacuzzi
  • Kitchenette in room
  • Laundry facilities
  • Licensed bar
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Private car parking
  • Private garden grounds
  • Refrigerator
  • Restaurant
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone in all rooms
  • Television
  • Travellers cheques accepted
  • Voicemail

Airport & Shuttle Information

Knoxville McGhee Tyson airport is 45 miles away

Local Shuttle Info: Gatlinburg Trolley stops in front of resort.

Airport Shuttle? Sorry, no airport shuttle available.

Parking Info

Guest parking is free

Internet / WiFI

Guest Wi Fi access is provided complimentary

About Westgate Resorts

  • At Westgate Resorts, you enjoy more than just a hotel room. You’ll vacation in style at 5-star resorts featuring spacious and luxurious villas

The Westgate Resorts highlights above are subject to change without notice.

Previously known as:
River Terrace Resort, River Terrace

Group vs. Individual Rates at River Terrace Resort & Convention Center

Rate fluctuations of River Terrace Resort & Convention Center

The chart above shows trends of prices for both group/meeting quotes and the best individual traveler prices our rate checker could find at the time the group bid was entered. The most competitive group or meeting displayed is 26.5% in the month of January 2016 and the highest average individual rate is $148 in the month of December 2017. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at River Terrace Resort & Convention Center in a month when rates are lower.

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Exterior of Kingwood Inn
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Meeting Rooms and Banquet Rooms at River Terrace Resort & Convention Center

Below are the meeting, banquet, conference and event spaces at River Terrace Resort & Convention Center.

Feel free to use the River Terrace Resort & Convention Center meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Gatlinburg event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Ballroom 108 x 105 x 12 9787400/500--372----76--/--1000400--
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Ballroom

Room Type:
Ballroom
Total Size:
9787 Sq. Mi
Dimensions:
108 x 105 x 12 Ft.
Floor Level:
2
Columns:
11
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • Microphone
  • White Board
  • Flip Chart
  • Air Conditioning
  • Sound System
River Walk Room 102 x 40 x 9 408064/80--84----56--/--20164--
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River Walk Room

Room Type:
General Meeting Room
Total Size:
4080 Sq. Mi
Dimensions:
102 x 40 x 9 Ft.
Floor Level:
Ground Level
Columns:
4
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • Microphone
  • White Board
  • Flip Chart
  • Air Conditioning
  • Sound System
Blueridge Room 29 x 30 x 9 87032/40--32----20--/--7032--
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Blueridge Room

Room Type:
General Meeting Room
Total Size:
870 Sq. Mi
Dimensions:
29 x 30 x 9 Ft.
Floor Level:
Ground Level
Columns:
1
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • Microphone
  • White Board
  • Flip Chart
  • Air Conditioning
  • Sound System
Cumberland Room 29 x 30 x 9 87032/40--32----20--/--7032--
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Cumberland Room

Room Type:
General Meeting Room
Total Size:
870 Sq. Mi
Dimensions:
29 x 30 x 9 Ft.
Floor Level:
Ground Level
Columns:
1
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • Microphone
  • White Board
  • Flip Chart
  • Air Conditioning
  • Sound System
Douglas Room 28 x 30 x 9 84032/40--32----20--/--7032--
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Douglas Room

Room Type:
General Meeting Room
Total Size:
840 Sq. Mi
Dimensions:
28 x 30 x 9 Ft.
Floor Level:
Ground Level
Columns:
1
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • Microphone
  • White Board
  • Flip Chart
  • Air Conditioning
  • Sound System
Elkmont Room 27 x 56 x 9 151256/70--60----44--/--10856--
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Elkmont Room

Room Type:
General Meeting Room
Total Size:
1512 Sq. Mi
Dimensions:
27 x 56 x 9 Ft.
Floor Level:
Ground Level
Columns:
2
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • Microphone
  • White Board
  • Flip Chart
  • Air Conditioning
  • Sound System
Foothills Room 28 x 56 x 9 156864/80--72----44--/--16064--
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Foothills Room

Room Type:
General Meeting Room
Total Size:
1568 Sq. Mi
Dimensions:
28 x 56 x 9 Ft.
Floor Level:
Ground Level
Columns:
2
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • Microphone
  • White Board
  • Flip Chart
  • Air Conditioning
  • Sound System
Greenbrier Room 27 x 56 x 9 126056/70--57----44--/--10356--
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Greenbrier Room

Room Type:
General Meeting Room
Total Size:
1260 Sq. Mi
Dimensions:
27 x 56 x 9 Ft.
Floor Level:
Ground Level
Columns:
2
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • Microphone
  • White Board
  • Flip Chart
  • Air Conditioning
  • Sound System
Conference Room 11 x 31 x 8 341--/----------10--/--------
Close This

Conference Room

Room Type:
Boardroom
Total Size:
341 Sq. Mi
Dimensions:
11 x 31 x 8 Ft.
Floor Level:
3
Columns:
0
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • Microphone
  • White Board
  • Flip Chart
  • Air Conditioning

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