Overall Score3.0/ 5
With a walking disability it made it very hard for us to be on the 2nd floor. At the time of booking I requested the first floor with adjoining rooms because we had a baby with us. When we got there they could only give us adjoining rooms on the second floor. I was very disappointed with this. There was no reason why my rooms could not have been reserved on the first floor. The remodeling was very nice and staff very nice but we will not chance not being on the first floor with no elevator ever again. I told them when I made the reservation that I had a very hard time doing stairs and they told me that my request would be done. Very disappointed and will not stay there again.
22-Apr-2014 Verified Review