Best Western Plus North Haven Hotel

201 Washington Ave., North Haven, CT 06473 United States (USA)
View Map Reservations: 1-800-760-7718
3 Star Property
Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
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Very Good

Based on 706 guest reviews

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  • We have an indoor pool
  • Free complimentary breakfast
  • The Avg. Group Discount is 7.8%!
  • 143 rooms in hotel
  • 2 floors in hotel
  • 5 suites in hotel
  • Check-in time: 3:00 PM
  • Group score of 10.0/10

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Include Discounts:

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Local Attractions

Yale University, Quinnipiac University, Connecticut Sportsplex, Northford Ice Pavillion, Downtown New Haven, Shoreline, Anthem Blue Cross Blue Sheild, Chevrolet Theater (Formerly the Oakdale), Casinos, US Surgical, Honeywell and Stop and Shop

Verified Reviews of Best Western Plus North Haven Hotel

Below are the verified reviews from guests that we have booked recently:
"Terrific. Staff was particularly helpful."
Overall Score5.0/ 5
Receptionist registered me courteously and promptly and, together with the maintenance person, assisted me when I accidentally locked me keys in my car.
(Individual traveler, booked 1 room), from US flag
28-Dec-2020 Verified Review, stayed from Wed Dec 23 to Sat Dec 26 2020 at a $91.99 average nightly rate.
"No room when we arrived."
Overall Score1.0/ 5
They had our reservation but no room for us due to septic flooding and never called to let us know before our arrival at 11:30 pm. Said they did not receive a phone number or email with the reservation made through Best Western Night clerk called all the area hotels who also had no rooms, so one of the night clerks went to clean a room for us but didn't get into it until after 1am. Very disappointed and don't think we should be charged for a half cleaned room but we had driven four hours to get here for a funeral so we couldn't turn around and go home.
(Individual traveler, booked 1 room), from US flag
26-Sep-2020 Verified Review, stayed from Sat Sep 26 to Sun Sep 27 2020 at a $108.99 average nightly rate.
"Im Happy"
Overall Score5.0/ 5
I checked in on 9/18/2020. After I did that I went to my room. After being in it for a while I noticed a strong musty smell. So I went to the front desk and told the person there about the smell. She right away gave me a another room. Spoke in a very friendly manner and that made me happy. I would stay there again.
(Individual traveler, booked 1 room), from US flag
21-Sep-2020 Verified Review, stayed from Fri Sep 18 to Sat Sep 19 2020 at a $109.99 average nightly rate.
"It was decent for one night, wouldn't stay again"
Overall Score3.0/ 5
The hotel was mostly clean but clearly older and not well cared for. The lay out was confusing and only having one elevator alllll the way at the end of the first hall was just odd. Needs a better face lift but ultimately for one night, it wasn't bad. The morning breakfast was tasty.
(Individual traveler, booked 1 room), from US flag
03-Dec-2019 Verified Review, stayed from Sat Nov 30 to Sun Dec 01 2019 at a $104.72 average nightly rate.
"Very friendly staff."
Overall Score4.0/ 5
Enjoyed my stay.
(Individual traveler, booked 1 room), from US flag
09-Aug-2019 Verified Review, stayed from Thu Aug 08 to Fri Aug 09 2019 at a $89.10 average nightly rate.
Overall Score5.0/ 5
It was very clean and comfy.
(Individual traveler, booked 1 room), from US flag
03-Aug-2019 Verified Review, stayed from Wed Jul 31 to Thu Aug 01 2019 at a $107.10 average nightly rate.
"Great Place"
Overall Score5.0/ 5
Very clean, no smoking and good service.
(Individual traveler, booked 1 room), from US flag
27-Apr-2019 Verified Review, stayed from Fri Apr 26 to Sat Apr 27 2019 at a $98.32 average nightly rate.
"Night time disturbance."
Overall Score3.0/ 5
First, the beds were very very comfortable. We were exhausted from long drive and another to do the next day. However, about 10:30 pm, somebody banged loudly on our door. We did not answer. Then lots of noise and talking from next room. At midnight or about, I called the desk. The man who answered was very nice and said he would call up to next room. I don't know if he called or came up but it did somewhat subside after that. It was about 30 minutes before it really became quiet.
(Individual traveler, booked 1 room), from US flag
23-Apr-2019 Verified Review, stayed from Sat Apr 20 to Sun Apr 21 2019 at a $98.10 average nightly rate.
4.0 out of 5. Based on 706 guest reviews

Property Description

Whether for business or leisure, the Best Western Plus North Haven's location is ideal. Our list of amenities include, business center and guest rooms with complimentary high speed internet access, free full Hot Breakfast Buffet, indoor heated pool, outdoor deck, charming courtyard, shuttle service, guest laundry, exercise room, 24 hr fax, free parking and the most comfortable guest accommodations. Our central location is minutes from the arts and culture of Greater New Haven, Yale University and the CT shoreline, 30 minutes from Hartford,CT., 1 1/2 hrs from New York City and 2 hrs from BostonOur hotel staff speaks:English , Spanish AmenitiesIndoor Heated Pool Complimentary High-speed Internet Access Iron / Ironing Board Coffee Maker Mini refrigerators and microwavesHealth/Fitness Center On-Site Hairdryer A/C Public Areas Directions / MapHotel Features138 Guest Rooms 5 Suites 143 Non-Smoking Rooms 53 Double-Bedded Rooms 70 Single-Bedded Rooms 15 Double-Queen Bedded RoomsSuburban 2017 Last Renovation Date CT0242 FEMA Property Number 2 Floors 1 Restaurant Personal ServicesA/C Public Areas ATM/Cash Machine Dry Cleaning Pickup/Laundry Ice Machine Room Service Safety Deposit Box available at Front Desk Business ServicesCopying Courier Service E-mail & Internet Executive Suites Facsimile PC Printer Unstaffed Business Center Parking InformationNumber of Parking Spaces: 300 Complimentary Parking Free Lighted Parking on Property Downtown InformationNORTH HAVEN (1 MI / 1.61 KM ) Complimentary Area Shuttle within 5.0 MI radius of the hotel. Area Airport InformationBradley International (BDL) Distance: 45 MI / 72.42 KM S Taxi Fee: $90.00 (USD) Time by taxi: 45 minutes TWEED-NEW HAVEN (HVN) Distance: 11 MI / 22.53 KM NW Taxi Fee: $25.00 (USD) Time by taxi: 15 minutes NEW YORK AREA AIRPORTS (NYC) Distance: 100 MI / 160.93 KM NE Area Train/Subway InformationAmtrack New Haven Train Station Name: Amtrack New Haven Train Station Distance 9 MI / 11.27 KM S Taxi Fee $25.00 (USD) Local InformationGolf within 6 MI / 9.66 KM Shopping within 1 MI / 1.61 KM Tennis within 1 MI / 1.61 KM AttractionsQuinnipiac University School of Law (1.9 MI)Quinnipiac University TD Bank Sportsplex (5.2 MI)Northford Ice Pavillion (2.7 MI)Connecticut Sportsplex (8.2 MI)Yale University (8 MI / 12.87 KM ) New Haven (8 MI / 12.87 KM ) Oakdale Theater (6 MI / 9.66 KM ) Palace Performing Arts Center (8 MI / 12.87 KM ) Shubert Performing Arts Center (8 MI / 12.87 KM ) Peabody Museum of Natural History (8 MI / 12.87 KM ) Lighthouse Park/Shoreline (10 MI / 16.09 KM ) Foxwoods Casino (60 MI / 96.56 KM ) Mohegan Sun Casino (50 MI / 80.46 KM ) Hammonasset State Park (35 MI / 56.33 KM ) Mystic Village (50 MI / 80.46 KM ) Hartford (30 MI / 48.28 KM ) New York City (75 MI / 120.7 KM ) Metro North/Amtrak (8 MI / 12.87 KM ) Two Shopping Malls (12 MI / 19.31 KM )

Details / Other Expenses

Check In: 3:00 PM
Check Out: 11:00 AM
Year of Last Renovation: 2017
Floors: 2
Rooms: 143
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 143
Handicap Rooms: 7
Suites: 5
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 1
Meeting Space: 15916 sq. feet
Banquet Space: Holds 500 people
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: 0.3 Mi
Dist. to Nearest Gym: On-site
Lounge/Bar Hours: 6am-11pm
FEMA Approved: Yes
Pool Info:
Indoor Pool7am-11pm4ft to 10 ft deep
Policies / Expenses
Individual reservations must be cancelled by 3:00 pm on the day of arrival to avoid a penalty fee of one night's room and tax. Group reservations are subject to terms and conditions contracted at the time of booking.
Nightly Parking: N/C
Typical Group Deposit: See Contract
Total Taxes: 15.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
State Tax: 6.35%
Occupancy Tax: 15.00%
Porterage Fee: 3.00 Per Person
Food and Beverage Service Charge: 20.00%
Audio Visual Service Charge: 20.00%
Banquet Bartender Fees: 85.00 Per Night
Avg. Buffet Lunch Cost: 14.95 Per Person
Avg. Boxed Lunch Cost: 12.95 Per Person
Avg. Plated Dinner Cost: 23.95 Per Person
Avg. Buffet Dinner Cost: 27.95 Per Person
Banquet Gallon of Coffee: 25.00 Per Item

Amenities / Features

  • Air conditioning
  • Alarm clock
  • ATM
  • Breakfast in room
  • Bus parking
  • Central location
  • Clothes drying
  • Complimentary breakfast
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Dinner available
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - ethernet
  • Free WiFi Internet
  • Ironing facilities
  • Jacuzzi
  • Laundry facilities
  • Licensed bar
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Refrigerator
  • Restaurant
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • TV Channel: HBO
  • Voicemail

Airport & Shuttle Information

Tweed New Haven Airport- 10 minutes away. Bradley International Airport- 45 minutes away. CT LIMO has hourly stops at hotel. Hotel does offer a limited shuttle service.

Local Shuttle Info: We offer complimentary shuttle service within 10-mile radius of the hotel

Breakfast Information

Complimentary Full American Hot/Cold Breakfast Buffet

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Sorry, pets are not allowed.

Parking Info

Complimentary self-parking. Includes Buses and Trucks.

Internet / WiFI

Complimentary High Speed Wi-Fi throughout the hotel.

Cleaning Policies

Stayover guests to receive no housekeeping service unless otherwise requested. Implement enhanced cleaning requirements per Cleaning Guidelines set by Best Western for guest rooms. Use only disposable coffee cups and prewrapped cups. No items in the room that can be used more then once; pens, pads, Decorative pillows/scarf. Same gloves cannot be used for loading used linen and clean linen. Increase frequency of lobby cleaning, removed all lobby brochures, magazines, newspapers. Professional signage regarding health and safety best practices. For the staff : Wash hands frequently for a minimum of twenty (20) seconds with soap and water, All staff must wear facemasks. Ensure sick employees do not come to work. Grab & Go Bags for breakfast.

About Best Western Plus

  • Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk
  • Fitness room, laundry room, and business center also available
  • FREE high-speed internet, local calls, and long distance access
  • Breakfast is available
  • For the upper mid-scale market, including upgraded amenities and enhanced style and comfort.

The Best Western Plus highlights above are subject to change without notice.

Previously known as:
Holiday Inn North Haven, Best Western Plus North Haven

Hotel Rate Trends at Best Western Plus North Haven Hotel

Rate fluctuations of Best Western Plus North Haven Hotel

The chart above shows averages of prices for both group prices and the best individual traveler rates our rate checker could find at the time the group bid was submitted. The lowest group/meeting discount shown is 14.7% in March 2021 and the highest average individual rate is $139 in the month of May 2020. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Best Western Plus North Haven Hotel in a month when rates are lower.

FAQs about Best Western Plus North Haven Hotel

What time is check in?

Check in time is 3:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 11:00 AM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Best Western Plus North Haven Hotel have?

There are 143 rooms in the property.

Is there any meeting space at Best Western Plus North Haven Hotel?

Yes, they have 1 meeting room that can support various table layouts.

What kind of breakfast is at Best Western Plus North Haven Hotel?

Complimentary Full American Hot/Cold Breakfast Buffet

What parking is available at Best Western Plus North Haven Hotel?

Complimentary self-parking. Includes Buses and Trucks. Great parking, according to 85%.

How much does internet cost?

Complimentary High Speed Wi-Fi throughout the hotel.

Is there shopping nearby?

Yes. Shopping center nearby. Great shopping. Most guests liked the proximity to shopping.

Is there a WiFi internet?

Yes. Wifi that was provided. Average wifi quality. Most guests thought the wifi quality was ok.

Is there a pool at Best Western Plus North Haven Hotel?

Yes, there is a pool on-site at the property. Indoor Pool7am-11pm4ft to 10 ft deep.


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