LANCASTER FAMILY RESORT

2250 Lincoln Highway East, Lancaster, PA 17602 United States (USA)
View Map Reservations: 1-800-230-4134
2.0 Star Resort Hotel in Lancaster County
40.02643-76.20905
Check availability
Poor
2.0/ 5

Based on 463 guest reviews

Show Guest Reviews
  • Has outdoor swimming pool
  • Comp. Breakfast
  • The Avg. Group Saves 42.6%!
  • Fitness + Health Center
  • 149 rooms in hotel
  • Check-out time: 11:00 AM
  • Groups & Meetings rating of 10.0/10
  • 3 meeting rooms in hotel

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Room Types

Check Rates 1 King Bed Room with Free Continental Breakfast Free
Non-Smoking
Check Rates 1 King Bed Room with Free Continental Breakfast Free WiFi and Coffee Maker
Non-Smoking
Check Rates 1 King Bed Room with Free Continental Breakfast Free WiFi and Coffee MakerSavings
Non-Smoking
Check Rates 1 King Bed Suite with Free Continental Breakfast Free
Non-Smoking
Check Rates 2 Double Beds Room with Free Continental Breakfast Free
Non-Smoking
Check Rates 2 Double Beds Room with Free Continental Breakfast Free WiFi and Coffee Maker
Non-Smoking
Check Rates 2 Double Beds Room with Free Continental Breakfast Free WiFi and Coffee MakerSavings
Non-Smoking
Check Rates 2 Double Beds Suite with Free Continental Breakfast Free
Non-Smoking
Check Rates Accessible 2 Double Beds Room with Roll in Shower Safety
Non-Smoking
Check Rates Accessible 2 Double Beds Room with Roll in Shower Safety Npd2 Bars and Free Breakfast
Non-Smoking
Check Rates Accessible 2 Double Beds Room with Roll in Shower Safety Npd2 Bars and Free BreakfastSavings
Non-Smoking
Check Rates Double Room 2 Double Beds
Non-Smoking
Check Rates Get 500 Points 1 King Bed Room with Free Continental Breakfast Free
Non-Smoking
Check Rates Get 500 Points 2 Double Beds Room with Free Continental Breakfast Free
Non-Smoking
Check Rates Get 500 Points Accessible 2 Double Beds Room with Roll in Shower Safety
Non-Smoking
Check Rates Standard Room 1 King Bed
Non-Smoking

Local Attractions

Dutch Wonderland, Tanger & Rockvale Outlet Malls, Sight & Sound Theater, American Music Theatre, Amish Country Tours, Buggy Rides, in the Heart of the Amish Country, and much more.

Verified Reviews of Lancaster Family Resort

Below are the verified reviews from guests that we have booked recently:
"Rooms were Nasty. Elevator had Oil Running in Floor!"
Overall Score1.0/ 5
I spoke with the hotel manager many times before booking and arriving. She was very nice and I had high hopes. Upon arrival, there was no handicapped access (it was broken) so we had to take all 38 senior citizen's luggage up the stairs (to keep them from falling). I had requested a king room for the couples (which they said wouldn't be a problem). Only two rooms were kings. All but a few rooms had ripped carpet and sheets that were ripped. Dirty walls, door and floors. Most of our group was roomed in the 300 hall. Once again, only stair access, which was difficult for our senior citizens. None of the room phones worked at all. We reported it, but it fell on deaf ears. We were upgraded (if you could call it that) to a suite, for being the coordinator and bus driver. That room was in horrible shape. The first night a duck quacked all night (discovered it was on the pond behind the room). I realize that can be helped. The second night we discovered we were directly above the club that had its grand opening. Loud music that shook our bed. The music stopped at two am, by which time, we were on the pull out sofa in the next room tossing and turning. I would never, ever want to experience this again, nor will any of my group to ever consider staying at this location again. I will be contacting someone at Ramada headquarters regarding these issues. Some were safety issues which need to be addressed. I tried to remain calm with the employees of this hotel, because I know that they only work there and are not responsible. All of them were apologetic and nice.
(Group coordinator, booked 10 rooms), from US flag
13-Oct-2014 Verified Review, stayed from Thu Oct 09 to Sat Oct 11 2014 at a $79.00 group rate.
"Very Disappointing Visit"
Overall Score1.0/ 5
Most of us from the group never slept because of bedbugs. When I contacted the front desk, it was as if it was normal for him to hear people having bedbug issues in the rooms. I sent multiple emails to the manager. The first message detailed that I was very disappointed with the hotel and the service. I spent that whole night itching with bumps all over my body and my kids could not sleep. When I checked the beds, two rooms so far had bugs all over the beds and pillows. I became so paranoid that I couldn't even sleep anymore. I have pictures and videos of them crawling on the beds. I was so tired, so angry and disappointed. In a second message, I told the manager that there were a total of four rooms that had bug issues and we were requesting feedback to please get a refund as our experiences were unsatisfied. In addition to that, we encountered some attitudes from the front desk personnel when we reported our complaints. A third email was sent with the pictures attached and video when she finally replied on Saturday stating that she would get back to me on Monday, but with no success. I am really upset with the fact that they ignored my complaints. I hope this review will catch someone's attention to respond back.
(Group coordinator, booked 15 rooms), from US flag
05-Aug-2014 Verified Review, stayed from Fri Aug 01 to Sat Aug 02 2014 at a $69.00 group rate.
"Just Awful."
Overall Score1.0/ 5
Smelly, dirty and rundown.
(Group coordinator, booked 12 rooms), from US flag
30-Jun-2014 Verified Review, stayed from Thu Jun 26 to Sun Jun 29 2014 at a $75.00 group rate.
"The Worst Experience in 60 yrs"
Overall Score1.0/ 5
I killed a roach the first night. It was advertised that they have Wi-Fi, but unless you stood at the registration desk, there was no Wi-Fi. We didn't have enough towels. The next morning I asked one of the women changing linen in another room for an additional towel, just one, and all she had was a hand towel. That same evening when we returned to our room at 11:30 pm, our room had not been touched. No clean towels or wash cloths. I tried to call the front desk, but would not ring through. When we went down to front desk to get towels for the next mornings shower, they apologized and again we were only given hand towels. They advised they had no clean bath towels. We left to return home with no showers. Prior to leaving though, I had to kill a spider in the bathroom sink.
(Individual traveler, booked 1 room), from US flag
20-Jan-2014 Verified Review

Summary of Verified Reviews

Summary of 803 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more
58
Poor

Reception is poor, as is the restaurant service. Poor access to parking.

“No maid service” “Horrible receptionist”

Good to know

  • Unpleasant entrance area

    “Noisy hallways” “Broken lift”

  • Poor hotel buildings

    “Broken lift” “Handicap ramp broken”

  • Poorly-maintained rooms

    “Air conditioner did not work” “Shower faucet did not work”

  • Unclean hotel facilities

    “Musty smelling overall” “Carpet in the hallway was dirty”

Review highlights

Location

93/100
134 reviews

Well-located hotel, although, unfortunately the parking isn't easy. Great sightseeing, restaurants and shopping nearby.

“A short distance from the outlet stores” “Convenient to downtown” “Excellent location”

Breakfast

56/100
78 reviews

Affordable, fairly tasty breakfasts.

“Breakfast fantastic” “Breakfast excellent” “Breakfast Friendly”

Service

54/100
187 reviews

Unprofessional and unacceptable management and reception service. Service is relatively friendly. Decent housekeeping, but poor restaurant service.

“Excellent manager” “No security” “Rude Desk Clerk”

Pool

50/100
122 reviews

Pool areas are dirty, but pools are reasonable.

“Indoor pool too small” “Out of service inside pool” “Outdoor pool doesn't work”

Room

32/100
385 reviews

Large rooms but untidy and need updating. Badly-kept rooms with crummy A/C, minibars and kitchenettes. View and beds are acceptable. Poorly furnished with bad TV's and balconies.

“Leaking hot water” “Carpet in the hallway was dirty” “Dirty pillow case”

Cleanliness

27/100
215 reviews

Dirty rooms, bathrooms, and pool area. Unclean hotel facilities.

“Smelly halls” “Carpet in the hallway was dirty” “Dirty pillow case”

Wellness

25/100
12 reviews

Poor wellness & sports facilities.

“No hot tub” “Exercise equipment broken” “Sauna wasn't working”

WiFi

18/100
47 reviews

Bad internet service.

“No internet service” “No wi fi” “No wi-fi”

Vibe

17/100
187 reviews

Poor vibe. Unpleasant entrance area. Hotel is outdated.

“Noisy hallways” “Broken lift” “Smelly halls”

Amenities

17/100
205 reviews

Bad entrance area, and poor handicap accessibility. Hotel grounds not great with outdated facilities.

“Broken lift” “Handicap ramp broken” “Facility was terrible”

Ranked top 74% by families, with a score of 59

Good to know

  • Poor access to parking

    “Not enough parking”

  • Poor wellness & sports facilities

    “No hot tub” “Exercise equipment broken”

  • Balcony is not nice

    “Balcony falling apart”

  • Noisy

    “Loud air conditioner” “Noisy hallways”

Review highlights

Location

93/100
52 reviews

Good location with shopping nearby but poor access to parking.

“A short distance from the outlet stores” “Convenient to downtown” “Excellent location”

Breakfast

56/100
31 reviews

Breakfast is average.

“Breakfast fantastic” “Breakfast excellent” “Breakfast Friendly”

Service

56/100
64 reviews

Unprofessional service, with poor housekeeping and reception. Service is relatively friendly.

“Excellent manager” “Friendly staff” “No maid service”

Pool

51/100
58 reviews

Pool areas are dirty, but pools are reasonable.

“Huge outdoor pool” “Out of service inside pool” “Indoor pool was not open”

Room

32/100
135 reviews

Dirty old rooms with inadequate A/C. Run-down rooms with bad furniture and minibars. Poor balconies and dirty bathrooms. Rooms are spacious with standard beds.

“Leaking hot water” “Carpet in the hallway was dirty” “Dirty pillow case”

Cleanliness

28/100
73 reviews

Dirty rooms, bathrooms, and pool area. Unclean hotel facilities.

“Smelly halls” “Carpet in the hallway was dirty” “Dirty pillow case”

Wellness

25/100
8 reviews

Poor wellness & sports facilities.

“No hot tub” “Exercise equipment broken” “Sauna wasn't working”

WiFi

21/100
14 reviews

Bad internet service.

“No internet service” “No wi fi” “No wi-fi”

Vibe

16/100
69 reviews

Poor vibe. Unpleasant entrance area. Hotel is outdated.

“Noisy hallways” “Broken lift” “Smelly halls”

Amenities

15/100
63 reviews

Poor handicap accessible facilities. Old facilities and unpleasant entrance area.

“Broken lift” “Handicap ramp broken” “Facility was terrible”

Ranked top 75% by couples, with a score of 59

Good to know

  • Bad management

  • Bad furniture

    “Carpet in need of repair” “No carpet”

  • Bad air conditioning

    “A/c did not work” “Ac did not work”

  • Unpleasant entrance area

    “Noisy hallways” “Broken lift”

Review highlights

Location

95/100
34 reviews

Great location near lots of shopping.

“A short distance from the outlet stores” “Convenient to downtown” “Excellent location”

Service

57/100
53 reviews

Unprofessional and unacceptable management and reception service. Friendly service.

“Excellent manager” “Staff was very helpful and friendly” “No maid service”

Breakfast

56/100
16 reviews

Breakfast is average.

“Breakfast fantastic” “Breakfast excellent” “Breakfast Friendly”

Pool

48/100
25 reviews

Dirty pool.

“Indoor pool was very cloudy” “Out of service inside pool” “Outdoor pool doesn't work”

Room

28/100
97 reviews

Untidy, outdated rooms with bad TV's and A/C. Badly maintained rooms with unacceptable beds and furniture, and filthy bathrooms. Spacious rooms.

“Leaking hot water” “Carpet in the hallway was dirty” “Dirty pillow case”

Cleanliness

24/100
53 reviews

Dirty rooms, bathrooms, and pool area. Unclean hotel facilities.

“Smelly halls” “Carpet in the hallway was dirty” “Dirty pillow case”

WiFi

18/100
15 reviews

Bad internet service.

“No internet service” “No wi fi” “No wi-fi”

Amenities

17/100
59 reviews

Poor handicap accessible facilities. Old facilities and unpleasant entrance area.

“Broken lift” “Handicap ramp broken” “Facility was terrible”

Vibe

13/100
47 reviews

Poor vibe. Unpleasant entrance area. Hotel is outdated.

“Noisy hallways” “Broken lift” “Smelly halls”

Ranked top 87% by solo travelers, with a score of 57

Good to know

  • Spacious rooms

    “Spacious rooms” “Large rooms”

  • Room is not nice

    “Leaking hot water” “Carpet in the hallway was dirty”

  • Great location

    “A short distance from the outlet stores” “Convenient to downtown”

  • Poorly-maintained rooms

    “Air conditioner did not work” “Shower faucet did not work”

Review highlights

Location

91/100
7 reviews

Great location.

“A short distance from the outlet stores” “Convenient to downtown” “Excellent location”

Comfort

55/100
10 reviews

Large rooms with average comfort and standard beds.

“Excellent air conditioner” “Bedding clean” “A/c did not work”

Service

55/100
4 reviews

Service is adequate.

“Excellent manager” “Staff was very helpful” “No maid service”

Pool

52/100
3 reviews

Ordinary pool.

“Large outdoor pool” “Out of service inside pool” “WARM INDOOR POOL”

Room

37/100
17 reviews

Dilapidated rooms and bathrooms. Rooms are spacious with standard beds.

“Leaking hot water” “Carpet in the hallway was dirty” “Dirty pillow case”

Amenities

21/100
7 reviews

Poor hotel buildings.

“Broken lift” “Handicap ramp broken” “Facility was terrible”

Good to know

  • Unpleasant entrance area

    “Noisy hallways” “Broken lift”

  • Poor hotel buildings

    “Broken lift” “Handicap ramp broken”

  • Poorly-maintained rooms

    “Air conditioner did not work” “Shower faucet did not work”

  • Unclean hotel facilities

    “Musty smelling overall” “Carpet in the hallway was dirty”

Review highlights

Location

94/100
128 reviews

Well-located hotel, although, unfortunately the parking isn't easy. Great sightseeing, restaurants and shopping nearby.

“A short distance from the outlet stores” “Convenient to downtown” “Excellent location”

Breakfast

56/100
78 reviews

Affordable, fairly tasty breakfasts.

“Breakfast fantastic” “Breakfast excellent” “Breakfast Friendly”

Service

55/100
182 reviews

Unprofessional service and bad restaurant service. Bad reception staff but the service is somewhat friendly. Management is acceptable.

“Excellent manager” “Staff was very helpful” “No security”

Pool

48/100
118 reviews

Dirty pool.

“Indoor pool was very cloudy” “Out of service inside pool” “Outdoor pool doesn't work”

Room

32/100
374 reviews

Large rooms but untidy and need updating. Badly-kept rooms with crummy A/C, minibars and kitchenettes. View and beds are acceptable. Poorly furnished with bad TV's and balconies.

“Leaking hot water” “Carpet in the hallway was dirty” “Dirty pillow case”

Cleanliness

27/100
211 reviews

Dirty rooms, bathrooms, and pool area. Unclean hotel facilities.

“Smelly halls” “Carpet in the hallway was dirty” “Dirty pillow case”

WiFi

18/100
45 reviews

Bad internet service.

“No internet service” “No wi fi” “No wi-fi”

Vibe

17/100
183 reviews

Poor vibe. Unpleasant entrance area. Hotel is outdated.

“Noisy hallways” “Broken lift” “Smelly halls”

Amenities

17/100
202 reviews

Bad entrance area, and poor handicap accessibility. Hotel grounds not great with outdated facilities.

“Broken lift” “Handicap ramp broken” “Facility was terrible”

Ranked top 70% by families, with a score of 59

Good to know

  • Poor access to parking

    “Not enough parking”

  • Balcony is not nice

    “Balcony falling apart”

  • Noisy

    “Loud air conditioner” “Noisy hallways”

  • Old rooms

    “Towels look old” “Older amenities”

Review highlights

Location

93/100
52 reviews

Good location with shopping nearby but poor access to parking.

“A short distance from the outlet stores” “Convenient to downtown” “Excellent location”

Breakfast

56/100
31 reviews

Breakfast is average.

“Breakfast fantastic” “Breakfast excellent” “Breakfast Friendly”

Service

55/100
62 reviews

Unprofessional service, with poor housekeeping and reception. Service is relatively friendly.

“Excellent manager” “Friendly staff member” “No security”

Pool

50/100
57 reviews

Pool areas are dirty, but pools are reasonable.

“Large outdoor pool” “Out of service inside pool” “WARM INDOOR POOL”

Room

32/100
133 reviews

Dirty old rooms with inadequate A/C. Run-down rooms with bad furniture and minibars. Poor balconies and dirty bathrooms. Rooms are spacious with standard beds.

“Leaking hot water” “Carpet in the hallway was dirty” “Dirty pillow case”

Cleanliness

28/100
73 reviews

Dirty rooms, bathrooms, and pool area. Unclean hotel facilities.

“Smelly halls” “Carpet in the hallway was dirty” “Dirty pillow case”

Wellness

25/100
8 reviews

Poor wellness & sports facilities.

“No hot tub” “Exercise equipment broken” “Sauna wasn't working”

WiFi

21/100
13 reviews

Bad internet service.

“No internet service” “No wi fi” “No wi-fi”

Vibe

17/100
68 reviews

Poor vibe. Unpleasant entrance area. Hotel is outdated.

“Noisy hallways” “Broken lift” “Smelly halls”

Amenities

15/100
62 reviews

Poor handicap accessible facilities. Old facilities and unpleasant entrance area.

“Broken lift” “Handicap ramp broken” “Facility was terrible”

Ranked top 77% by couples, with a score of 57

Good to know

  • Bad furniture

    “Carpet in need of repair” “No carpet”

  • Bad air conditioning

    “A/c did not work” “Ac did not work”

  • Unpleasant entrance area

    “Noisy hallways” “Broken lift”

  • Bad internet service

    “No internet service” “No wi fi”

Review highlights

Location

95/100
29 reviews

Great location near lots of shopping.

“A short distance from the outlet stores” “Convenient to downtown” “Excellent location”

Service

58/100
51 reviews

Service staff are friendly, yet unprofessional and reception is poor.

“Excellent manager” “Staff was very helpful” “No maid service”

Breakfast

56/100
16 reviews

Breakfast is average.

“Breakfast fantastic” “Breakfast excellent” “Breakfast Friendly”

Pool

48/100
23 reviews

Dirty pool.

“Indoor pool was very cloudy” “Out of service inside pool” “Outdoor pool doesn't work”

Room

28/100
92 reviews

Untidy, outdated rooms with bad TV's and A/C. Badly maintained rooms with unacceptable beds and furniture, and filthy bathrooms. Spacious rooms.

“Leaking hot water” “Carpet in the hallway was dirty” “Dirty pillow case”

Cleanliness

24/100
50 reviews

Dirty rooms, bathrooms, and pool area. Unclean hotel facilities.

“Smelly halls” “Carpet in the hallway was dirty” “Dirty pillow case”

WiFi

18/100
15 reviews

Bad internet service.

“No internet service” “No wi fi” “No wi-fi”

Amenities

17/100
58 reviews

Poor handicap accessible facilities. Old facilities and unpleasant entrance area.

“Broken lift” “Handicap ramp broken” “Facility was terrible”

Vibe

13/100
47 reviews

Poor vibe. Unpleasant entrance area. Hotel is outdated.

“Noisy hallways” “Broken lift” “Smelly halls”

Ranked top 67% by solo travelers, with a score of 60

Good to know

  • Spacious rooms

    “Spacious rooms” “Large rooms”

  • Room is not nice

    “Leaking hot water” “Carpet in the hallway was dirty”

  • Great location

    “A short distance from the outlet stores” “Convenient to downtown”

  • Poorly-maintained rooms

    “Air conditioner did not work” “Shower faucet did not work”

Review highlights

Location

91/100
7 reviews

Great location.

“A short distance from the outlet stores” “Convenient to downtown” “Excellent location”

Comfort

55/100
10 reviews

Large rooms with average comfort and standard beds.

“Excellent air conditioner” “A/C didn't work” “Terrible noises”

Service

55/100
4 reviews

Service is adequate.

“Excellent manager” “Friendly staff” “No maid service”

Pool

52/100
3 reviews

Ordinary pool.

“Large outdoor pool” “Out of service inside pool” “Indoor pool was dirty”

Room

37/100
17 reviews

Dilapidated rooms and bathrooms. Rooms are spacious with standard beds.

“Leaking hot water” “Carpet in the hallway was dirty” “Dirty pillow case”

Amenities

19/100
6 reviews

Poor hotel buildings.

“Broken lift” “Handicap ramp broken” “Facility was terrible”

Review Semantics by TrustYou

Customer Reviews of Lancaster Family Resort

2.0 out of 5. Based on 463 guest reviews , Poor

Property Description

Welcome to the Ramada Inn Lancaster which is located in the heart of Lancaster, PA. Our hotel consists of 149 spacious rooms with King and Double beds. There are couple spacious 1 bedroom suites that are located at the property. Indoor and Outdoor Pool are also located on the property. For adults and children our hotel also offers billiards, game room, patio, and many scenic picnic areas around the back of the hotel. Ramada Inn has many amenities in the room including iron, iron boards, instant fresh coffee, hairdryers. Refrigerators are available upon request. All guest have a convenience of free local calls and complimentary high-speed wireless internet. This hotel is adjacent to the Tanger Outlet Mall, directly across from Dutch Wonderland Amusement Park, easy 1.5 mile drive to and from Sight and Sound Millennium Theatre. Hotel is also just about 30 miles away from Hershey Park, Chocolate World, and Hollywood Casino. Player's Sports Bar is open daily along with Country and Western Line Dancing Club open every Thursday, Friday and Saturday evenings.Hot breakfast will be available to purchase for the 2013 season starting January.

Details / Other Expenses

Check In: 4:00 PM
Check Out: 11:00 AM
Year of Last Renovation: 2008
Floors: 3
Rooms: 149
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 149
Handicap Rooms: 1
Suites: 10
Room Windows: Windows Don't Open
Cleaning Frequency: Daily
Meeting Rooms: 3 View Spaces
Meeting Space: 2800 sq. feet
Banquet Space: Holds 125 people
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: 1.0 Mi
Dist. to Nearest Gym: 1.0 Mi
Lounge/Bar Hours: 4 PM - 2 AM
Policies / Expenses
Cancellation:
Individual: 24 hours. Group: 30 days.
Nightly Parking: $0
Typical Group Deposit: $250.00
Total Taxes: 11.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
State Tax: 6.00%
Occupancy Tax: 5.00%
Porterage Fee: 2.00 Per Item
Additional Person Fee: 10.00 Per Person (OVER 4 PEOPLE)
Food and Beverage Service Charge: 18.00%
Banquet Labor Fees: 20.00 Per Hour
Banquet Bartender Fees: 25.00 Per Hour
Avg. Buffet Breakfast Cost: 8.00 Per Person
Avg. Plated Lunch Cost: 15.99 Per Person
Avg. Buffet Lunch Cost: 15.99 Per Person
Avg. Plated Dinner Cost: 18.95 Per Person
Avg. Buffet Dinner Cost: 18.95 Per Person
Morning Break Cost: 4.95 Per Person
Afternoon Break Cost: 5.95 Per Person
Banquet Gallon of Coffee: 20.00 Per Person
Banquet Soda: 2.25 Per Person
Banquet Bottled Water: 2.00 Per Person
Banquet Hosted Bar: 11.00 Per Person/Per Hour
Banquet Reception w Hors d'oeuvres: 10.00 Per Person/Per Hour

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Alarm clock
  • Baggage storage facilities
  • Bus parking
  • Central location
  • Complimentary breakfast
  • Complimentary newspaper
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Dinner available
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Games room
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Internet is Complimentary
  • Ironing facilities
  • Laundry facilities
  • Licensed bar
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Radio in room
  • Restaurant
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - outdoor
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • Voicemail

Airport & Shuttle Information

Lancaster County Airport- 9 miles. Harrisburg International Airport- 35 miles. Philadelphia International Airport- 52 miles.

Local Shuttle Info: Heated indoor pool for all year round fun. Vast outdoor pool with large patios to enjoy sunbathing and added Gazebos to cool down and enjoy a relaxing time away from all the hustle and bustle of every day life. Join us for a great time of fun.

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

A deluxe complimentary continental breakfast is served every day from 7 am to 10 am. Something to suit every one. From assorted cold and hot cereals,assorted yogurt,muffins, peanut butter,fresh fruit in season,fresh waffles(make your own) bagels and cream cheese and lots more. We also cater a hot breakfast at a cost.

Hotel Rate Trends at Lancaster Family Resort

Rate fluctuations of Lancaster Family Resort

The chart above shows averages of prices for both group/meeting rates and the best individual traveler rates our rate checker could find at the time the group bid was placed. The most competitive group rate shown is 42.1% in September 2015 and the highest average individual rate is $128 in the month of September 2015. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Lancaster Family Resort in a month when rates are lower.

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Meeting Rooms and Banquet Rooms at Lancaster Family Resort

Below are the meeting, banquet, conference and event spaces at Lancaster Family Resort.

Feel free to use the Lancaster Family Resort meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Lancaster event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
HERITAGE I & II 72 x 40 x 8 2880 240/240 -- 120 69 82 -- 15/10 200 -- --
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HERITAGE I & II

Room geared toward meeting space rather than banquet space. No kitchen access nearby. Can be divided into 40' x 40' and 40' x 32' rooms by way of dividing wall.
Room Type:
General Meeting Room
Total Size:
2880 Sq. Feet
Dimensions:
72 x 40 x 8 Ft.
Floor Level:
1 Below Ground
Power Outlets:
10
Columns:
1
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • Microphone
  • White Board
  • Flip Chart
  • Air Conditioning
Half Day Rental:
$250.00 USD
Full Day Rental:
$500.00 USD
Evening Rental:
$500.00 USD
24 Hr. Hold Rental:
$1000.00 USD
Discounts on multiple day bookings on meeting space.
KEYSTONE ROOM 50 x 38 x 12 1935 140/140 -- 81 46 55 -- 12/10 175 -- --
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KEYSTONE ROOM

Stately room primarily used for banquets, parties and then meetings. Room can be rented with "house" catering or "outside" catering. Bartender and liquor provided by hotel only. Lobby level - easy access.
Room Type:
General Meeting Room
Total Size:
1935 Sq. Feet
Dimensions:
50 x 38 x 12 Ft.
Floor Level:
1
Power Outlets:
10
Columns:
1
Windows:
3
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • Microphone
  • White Board
  • Flip Chart
  • Air Conditioning
Half Day Rental:
$275.00 USD
Full Day Rental:
$550.00 USD
Evening Rental:
$550.00 USD
24 Hr. Hold Rental:
$1100.00 USD
Discounts on multiple day bookings on meeting space.

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"The bidding process and help from you was fantastic!! I was able to find acceptable rooms and cost that fit my budget." A.R. - Plano, TX

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