HOLIDAY INN EXPRESS LONDON LUTON AIRPORT

2 Percival Way, Luton LU29PG United Kingdom (GBR)
3.0 Star Airport Hotel
51.87699-0.38038
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Very Good
4.0/ 5

Based on 655 guest reviews

Show Guest Reviews
  • Free complimentary breakfast
  • 147 rooms in hotel
  • 5 floors in hotel
  • Check-in time: 15:00 pm
  • Check-out time: 11:00 am
  • Group friendly rating of 6.3/10
  • 7 meeting rooms in hotel

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Include Discounts:

Room Types

Check Rates 1 Double and 1 Sofa Bed
Non-Smoking
Check Rates 1 Double and 1 Sofa Bed Park Stay and Go
Non-Smoking
Check Rates Room 1 Double Bed Accessible
Non-Smoking
Check Rates Room 1 Double Bed Accessible Park Stay and Go
Non-Smoking
Check Rates Room 2 Single Beds
Non-Smoking
Check Rates Room 2 Single Beds Park Stay and Go
Non-Smoking
Check Rates Standard Room Park Stay and Go
Non-Smoking
Check Rates Standard Room, 1 King or 2 Double Beds
Non-Smoking

Summary of Verified Reviews

Good to know

  • Good access to airport

    “Within walking distance of the airport” “Walking distance from Luton airport”

  • Professional service

    “Efficient staff” “Quick Check in”

  • Clean rooms

    “Room cleaned” “Room was very clean”

  • Poor bathroom

    “No toiletries in the bathroom” “No shampoo”

Review highlights

Cleanliness

91/100
108 reviews

Clean hotel facilities. Clean rooms and bathrooms.

“Clean cutlery” “Room was very clean” “Clean hotel”

Location

91/100
283 reviews

Great location. Near to public transport and the airport. Not great access by car, with bad parking.

“Excellent position” “Great location for Luton airport” “Excellent location for the airport”

Service

88/100
268 reviews

Efficient, cheerful service, particularly at the restaurant, and good reception. Bar service is acceptable.

“Superb staff” “Waiting staff apologetic” “Friendly welcome”

WiFi

76/100
29 reviews

Fast and cheap WiFi.

“Free Wi-Fi” “Great WiFi” “Free wifi in rooms”

Value

73/100
142 reviews

Best value for money. Fair breakfast prices. Free internet. Expensive restaurant. Standard beverage prices.

“Exceptional value for money” “Reasonable bar food” “Room at a reasonable price”

Room

70/100
301 reviews

Rooms are average size with poor air conditioning. Tidy, modern rooms with comfortable beds. Clean but unpleasant bathrooms.

“Brilliant nights sleep” “Noisy fan” “Air conditioner didn't work”

Breakfast

61/100
168 reviews

Affordable, fairly tasty breakfasts.

“No eggs” “No scrambled egg” “Lovely early breakfast”

Food

54/100
123 reviews

Substandard, expensive dining. Menu is alright, but snacks are not great. Great pizza and desserts. Pork dishes are not good.

“Clean cutlery” “No bacon” “Hardly any bread”

Ranked top 6% by couples, with a score of 86

Good to know

  • Poor access to parking

    “Hard to find car parking” “Cramped car park”

  • Bad accessibility by car

    “Steep hill” “No shuttle from the hotel”

  • Expensive restaurant

    “Pricey dinner” “Food expensive”

  • Fair breakfast prices

    “Early breakfast provided free of charge” “Free breakfast offer”

Review highlights

Location

92/100
85 reviews

Great location near the airport. Not great access by car, with bad parking.

“Excellent position” “Great location for Luton airport” “Excellent location for the airport”

Service

89/100
84 reviews

Efficient, friendly service with a nice reception.

“Superb staff” “Waiting staff apologetic” “Friendly welcome”

WiFi

73/100
7 reviews

Good internet service.

“Free Wi-Fi” “Great WiFi” “Free wifi in rooms”

Value

71/100
40 reviews

Best value for money. Standard beverage prices. Expensive restaurant. Fair breakfast prices.

“Exceptional value for money” “Reasonable bar food” “Room at a reasonable price”

Room

70/100
94 reviews

Great beds in clean and decently sized rooms. Dilapidated rooms and bathrooms.

“Excellant shower” “Noisy fan” “Air conditioner didn't work”

Comfort

65/100
51 reviews

Average comfort, noise, and size, but wonderful beds.

“Noise in bedroom or public rooms” “Noisy fan” “Noise in the corridor”

Breakfast

64/100
48 reviews

Affordable, fairly tasty breakfasts.

“No eggs” “No scrambled egg” “Lovely early breakfast”

Food

50/100
43 reviews

Food and menu is typical, but quite expensive.

“Clean cutlery” “Pricey dinner” “No bacon hash”

Ranked top 6% by solo travelers, with a score of 83

Good to know

  • Free internet

    “Free Wi-Fi” “Free wifi”

  • Fair breakfast prices

    “Early breakfast provided free of charge” “Free breakfast offer”

  • Professional service

    “Efficient staff” “Quick Check in”

  • Good internet service

    “Free Wi-Fi” “Great WiFi”

Review highlights

Location

91/100
52 reviews

Great location near the airport.

“Excellent position” “Great location for Luton airport” “Excellent location for the airport”

Service

84/100
50 reviews

Efficient, friendly service with a nice reception.

“Superb staff” “Waiting staff apologetic” “Friendly welcome”

WiFi

78/100
6 reviews

Fast and cheap WiFi.

“Free Wi-Fi” “Great WiFi” “Free wifi in rooms”

Room

73/100
54 reviews

Excellent beds in clean rooms but bathrooms are not so good.

“Brilliant nights sleep” “Excellant shower” “Excellent soundproofing”

Value

72/100
27 reviews

Best value for money. Free internet. Fair breakfast prices.

“Exceptional value for money” “Reasonable bar food” “Room at a reasonable price”

Comfort

64/100
32 reviews

Comfortable enough, with reasonable noise levels and superb beds.

“Noise in bedroom or public rooms” “Noisy fan” “Noise in the corridor”

Breakfast

61/100
28 reviews

Affordable, fairly tasty breakfasts.

“No eggs” “No scrambled egg” “Great early breakfast”

Food

55/100
19 reviews

Decent food and menu.

“Clean cutlery” “Pricey dinner” “No bacon hash”

Ranked top 11% by families, with a score of 84

Good to know

  • Clean hotel facilities

    “Clean hotel” “Hotel clean”

  • Good internet service

    “Free Wi-Fi” “Great WiFi”

  • Quite clean

    “Clean cutlery” “Room was very clean”

  • Clean rooms

    “Room cleaned” “Room was very clean”

Review highlights

Cleanliness

91/100
22 reviews

Clean hotel facilities. Clean rooms.

“Clean cutlery” “Room was very clean” “Clean hotel”

Location

90/100
44 reviews

Great location near the airport.

“Excellent position” “Great location for Luton airport” “Excellent location for the airport”

Service

87/100
39 reviews

Efficient, friendly service with a nice reception.

“Superb staff” “Waiting staff apologetic” “Friendly welcome”

WiFi

78/100
8 reviews

Good internet service.

“Free Wi-Fi” “Great WiFi” “Free wifi in rooms”

Room

65/100
51 reviews

Average-sized rooms with alright beds. Rooms are clean but complaints about the bathrooms.

“Noisy fan” “Air conditioner didn't work” “Faulty shower”

Breakfast

62/100
27 reviews

Breakfast is average.

“No eggs” “No scrambled egg” “Lovely early breakfast”

Comfort

58/100
29 reviews

Average sized rooms with typical beds, noise and comfort levels.

“Noise in bedroom or public rooms” “Noisy fan” “Noise in the corridor”

Food

53/100
16 reviews

Food is all right.

“Excellent evening meal” “Clean cutlery” “Pricey dinner”

Ranked top 31% by business travelers, with a score of 73

Good to know

  • Best value for money

    “Exceptional value for money” “Reasonable bar food”

  • Great location

    “Excellent position” “Great location for Luton airport”

  • Fantastic service

    “Superb staff” “Waiting staff apologetic”

Review highlights

Location

90/100
15 reviews

Great location.

“Excellent position” “Great location for Luton airport” “Excellent location for the airport”

Service

89/100
10 reviews

Fantastic service.

“Superb staff” “Waiting staff apologetic” “Friendly welcome”

Value

74/100
10 reviews

Best value for money.

“Exceptional value for money” “Reasonable bar food” “Room at a reasonable price”

Room

68/100
9 reviews

Room is all right.

“Excellant shower” “Excellent soundproofing” “Noisy fan”

Food

55/100
6 reviews

Food is all right.

“Clean cutlery” “Pricey dinner” “No bacon”

Good to know

  • Good access to airport

    “Within walking distance of the airport” “Walking distance from Luton airport”

Review highlights

Location

93/100
18 reviews

Great location near the airport.

“Excellent position” “Great location for Luton airport” “Excellent location for the airport”

Service

85/100
11 reviews

Fantastic service.

“Superb staff” “Waiting staff apologetic” “Friendly welcome”

Room

70/100
10 reviews

Great room.

“Brilliant nights sleep” “Excellant shower” “Excellent soundproofing”

Value

67/100
5 reviews

Fairly good value for money.

“Steep hill” “Pricey dinner” “Paying for car park”

Comfort

64/100
12 reviews

Comfortable enough with an average noise level.

“Noise in bedroom or public rooms” “Noisy fan” “Noise in the corridor”

Breakfast

62/100
7 reviews

Breakfast is average.

“No eggs” “No scrambled egg” “Great early breakfast”

Food

60/100
5 reviews

Food is all right.

“Excellent evening meal” “Clean cutlery” “Pricey dinner”

Good to know

  • Good access to airport

    “Within walking distance of the airport” “Walking distance from Luton airport”

  • Great location

    “Excellent position” “Great location for Luton airport”

Review highlights

Location

92/100
9 reviews

Great location near the airport.

“Excellent position” “Great location for Luton airport” “Excellent location for the airport”

Good to know

  • Good access to airport

    “Within walking distance of the airport” “Walking distance from Luton airport”

  • Professional service

    “Efficient staff” “Quick Check in”

  • Great reception

    “Friendly welcome” “Quick Check in”

  • Comfortable beds

    “Brilliant nights sleep” “Cosy duvet”

Review highlights

Service

89/100
232 reviews

Efficient, friendly service with a nice reception.

“Superb staff” “Waiting staff apologetic” “Friendly welcome”

Location

89/100
237 reviews

Great location. Near to public transport and the airport. Not great access by car, with bad parking.

“Excellent position” “Great location for Luton airport” “Excellent location for the airport”

WiFi

76/100
24 reviews

Fast and cheap WiFi.

“Free Wi-Fi” “Great WiFi” “Free wifi in rooms”

Value

74/100
127 reviews

Best value for money. Fair breakfast prices. Free internet. Expensive restaurant. Standard beverage prices.

“Exceptional value for money” “Reasonable bar food” “Room at a reasonable price”

Room

71/100
260 reviews

Tidy, modern rooms with comfortable beds. Clean but unpleasant bathrooms. Reasonable rooms, however slightly degraded with poor air conditioning.

“Brilliant nights sleep” “Excellant shower” “Excellent soundproofing”

Breakfast

62/100
141 reviews

Affordable, fairly tasty breakfasts.

“No eggs” “No scrambled egg” “Great early breakfast”

Food

52/100
109 reviews

Poor dining with a standard menu. Restaurant is too expensive and snacks aren't good. Pork dishes are not good. Pizza is great.

“Clean cutlery” “Pricey dinner” “No bacon hash”

Ranked top 1% by couples, with a score of 86

Good to know

  • Poor access to parking

    “Hard to find car parking” “Cramped car park”

  • Bad accessibility by car

    “Steep hill” “No shuttle from the hotel”

  • Poorly-maintained rooms

    “Air conditioner didn't work” “Toilet did not flush properly”

  • Expensive restaurant

    “Pricey dinner” “Food expensive”

Review highlights

Location

91/100
70 reviews

Great location near the airport. Not great access by car, with bad parking.

“Excellent position” “Great location for Luton airport” “Excellent location for the airport”

Service

89/100
77 reviews

Efficient, friendly service with a nice reception.

“Superb staff” “Waiting staff apologetic” “Friendly welcome”

WiFi

74/100
5 reviews

Good internet service.

“Free Wi-Fi” “Great WiFi” “Free wifi in rooms”

Room

72/100
79 reviews

Great beds in clean and decently sized rooms. Dilapidated rooms and bathrooms.

“Brilliant nights sleep” “Excellant shower” “Excellent soundproofing”

Value

71/100
37 reviews

Best value for money. Standard beverage prices. Expensive restaurant. Fair breakfast prices.

“Exceptional value for money” “Reasonable bar food” “Room at a reasonable price”

Breakfast

63/100
39 reviews

Affordable, fairly tasty breakfasts.

“No eggs” “No scrambled egg” “Lovely early breakfast”

Food

50/100
39 reviews

Food and menu is typical, but quite expensive.

“Clean cutlery” “No bacon hash” “Hardly any bread”

Ranked top 6% by solo travelers, with a score of 83

Good to know

  • Free internet

    “Free Wi-Fi” “Free wifi”

  • Fair breakfast prices

    “Early breakfast provided free of charge” “Free breakfast offer”

  • Professional service

    “Efficient staff” “Quick Check in”

  • Good internet service

    “Free Wi-Fi” “Great WiFi”

Review highlights

Location

90/100
45 reviews

Great location near the airport.

“Excellent position” “Great location for Luton airport” “Excellent location for the airport”

Service

84/100
48 reviews

Efficient, friendly service with a nice reception.

“Superb staff” “Waiting staff apologetic” “Friendly welcome”

WiFi

78/100
6 reviews

Fast and cheap WiFi.

“Free Wi-Fi” “Great WiFi” “Free wifi in rooms”

Room

73/100
51 reviews

Excellent beds in clean rooms but bathrooms are not so good.

“Brilliant nights sleep” “Excellant shower” “Excellent soundproofing”

Value

72/100
27 reviews

Best value for money. Free internet. Fair breakfast prices.

“Exceptional value for money” “Reasonable bar food” “Room at a reasonable price”

Comfort

64/100
29 reviews

Comfortable enough, with reasonable noise levels and superb beds.

“Brilliant nights sleep” “Noise in bedroom or public rooms” “Noisy fan”

Breakfast

60/100
27 reviews

Affordable, fairly tasty breakfasts.

“No eggs” “No scrambled egg” “Great early breakfast”

Food

55/100
18 reviews

Decent food and menu.

“Clean cutlery” “No bacon” “Hardly any bread”

Ranked top 11% by families, with a score of 85

Good to know

  • Clean hotel facilities

    “Clean hotel” “Hotel clean”

  • Good internet service

    “Free Wi-Fi” “Great WiFi”

  • Friendly service

    “Waiting staff apologetic” “Staff were welcoming”

  • Clean rooms

    “Room cleaned” “Room was very clean”

Review highlights

Cleanliness

91/100
17 reviews

Clean hotel facilities. Clean rooms.

“Clean cutlery” “Room was very clean” “Clean hotel”

Service

89/100
31 reviews

Friendly service and great reception.

“Superb staff” “Waiting staff apologetic” “Friendly welcome”

Location

89/100
29 reviews

Great location near the airport.

“Excellent position” “Great location for Luton airport” “Excellent location for the airport”

WiFi

77/100
5 reviews

Good internet service.

“Free Wi-Fi” “Great WiFi” “Free wifi in rooms”

Room

65/100
40 reviews

Average-sized rooms with alright beds. Rooms are clean but complaints about the bathrooms.

“Excellant shower” “Excellent space” “Noisy fan”

Breakfast

64/100
21 reviews

Breakfast is average.

“No eggs” “No scrambled egg” “Great early breakfast”

Comfort

57/100
20 reviews

Average sized rooms with typical beds, noise and comfort levels.

“Noise in bedroom or public rooms” “Noisy fan” “Noise in the corridor”

Food

52/100
11 reviews

Food is all right.

“Clean cutlery” “Pricey dinner” “No bacon”

Ranked top 41% by business travelers, with a score of 74

Good to know

  • Best value for money

    “Exceptional value for money” “Reasonable bar food”

  • Great room

    “Brilliant nights sleep” “Excellant shower”

  • Great location

    “Excellent position” “Great location for Luton airport”

  • Fantastic service

    “Superb staff” “Waiting staff apologetic”

Review highlights

Service

90/100
8 reviews

Fantastic service.

“Superb staff” “Waiting staff apologetic” “Friendly welcome”

Location

90/100
14 reviews

Great location.

“Excellent position” “Great location for Luton airport” “Excellent location for the airport”

Value

74/100
10 reviews

Best value for money.

“Exceptional value for money” “Reasonable bar food” “Room at a reasonable price”

Room

68/100
9 reviews

Room is all right.

“Brilliant nights sleep” “Excellant shower” “Excellent space”

Food

54/100
5 reviews

Food is all right.

“Excellent evening meal” “Clean cutlery” “Pricey dinner”

Review highlights

Location

92/100
7 reviews

Great location.

“Excellent position” “Great location for Luton airport” “Excellent location for the airport”

Service

88/100
3 reviews

Fantastic service.

“Superb staff” “Waiting staff apologetic” “Friendly welcome”

Room

69/100
5 reviews

Room is all right.

“Excellant shower” “Excellent en suite” “Noisy fan”

Comfort

63/100
5 reviews

Comfortable.

“Noise in bedroom or public rooms” “Noisy fan” “Noise in the corridor”

Review highlights

Location

92/100
6 reviews

Great location.

“Excellent position” “Great location for Luton airport” “Excellent location for the airport”

Service

88/100
7 reviews

Fantastic service.

“Superb staff” “Waiting staff apologetic” “Friendly welcome”

Room

70/100
7 reviews

Room is all right.

“Excellent soundproofing” “Noisy fan” “Air conditioner didn't work”

Review highlights

Room

73/100
5 reviews

Great room.

“Brilliant nights sleep” “Excellant shower” “Excellent soundproofing”

Review highlights

Location

92/100
5 reviews

Great location.

“Excellent position” “Great location for Luton airport” “Excellent location for the airport”

Service

87/100
5 reviews

Fantastic service.

“Superb staff” “Waiting staff apologetic” “Friendly welcome”

Room

66/100
3 reviews

Room is all right.

“Noisy fan” “Air conditioner didn't work” “Faulty shower”

Breakfast

54/100
5 reviews

Breakfast is average.

“No eggs” “No scrambled egg” “Great early breakfast”

Review highlights

Room

70/100
5 reviews

Room is all right.

“Excellent space” “Noisy fan” “Air conditioner didn't work”

Review Semantics by TrustYou

Customer Reviews of Holiday Inn Express London Luton Airport

4.0 out of 5. Based on 655 guest reviews , Very Good

Details / Other Expenses

Check In: 15:00 pm
Check Out: 11:00 am
Year of Last Renovation: 2011
Floors: 5
Rooms: 147
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 147
Handicap Rooms: 8
Suites: 0
Room Windows: Windows Don't Open
Cleaning Frequency: Daily
Meeting Rooms: 7
Meeting Space: 50 sq. feet
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: On-site
Dist. to Nearest Gym: 5.0 Mi
Lounge/Bar Hours: 06:00-23:00
Policies / Expenses
Cancellation:
4pm on the day of arrival for groups of 9 rooms or less. 10 rooms or more are subject to group terms & conditions.
Nightly Parking: £5
Typical Group Deposit: 10%
Total Taxes: 0.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
VAT: Value Added Tax: 20.00 VAT % Inclusive
Rooms Wireless Internet Fee: 9.99 Per Day
Meeting Wireless Internet Fee: 0.00 Per Day

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Alarm clock
  • Complimentary breakfast
  • Complimentary newspaper
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Dinner available
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Internet - wireless
  • Ironing facilities
  • Licensed bar
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Private car parking
  • Restaurant
  • Self controlled heating/cooling system
  • Shower
  • Tea and coffee making facilities
  • Telephone in all rooms
  • Television

Airport & Shuttle Information

walking distance to Luton Airport.

Airport Shuttle? Sorry, no airport shuttle available.

About Holiday Inn Express

  • Free Express Start Breakfast Bar offering eggs, omelets, bacon and sausage, and their signature cinnamon rolls just to name a few
  • Have their own 100% Arabica Smart Roast Coffee
  • Free high-speed internet service in every room
  • eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
  • Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 fax & photocopy services
  • Unlimited free local and toll-free calls

The Holiday Inn Express highlights above are subject to change without notice.

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