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Count on Us is Wyndham's new long term, multi-faceted plan to provide enhanced health and safety measures across all brands. The initiative includes enhanced cleaning and disinfection of guestrooms and public spaces. Wyndham is developing a series of industry best practices and standards focusing on enhanced hotel cleaning practices, social interactions, and workplace protocols.
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Very Good
4.0/5
Based on 1457 guest reviews
- With an indoor pool!
- Free breakfast available
- Avg. Group Discount of 3.7%!
- Fitness center on property
- Hotel has 102 rooms
- Check out time: 12:00 PM
- Group booking rating of 10.0/10
- Hotel has 3 meeting rooms
Standard prices by room type for the next 60 days
Room Types
Local Attractions
Kings Dominion, Funny Bone Comedy Club, Short Pump Town Center, Landmark Theatre, Lewis Ginter Botanical Garden, Richmond International Raceway and Dave and Busters
Map and Points of Interest Near Wingate by Wyndham Richmond Short Pump
Verified Reviews of Wingate by Wyndham Richmond Short Pump
Below are the verified reviews from guests that we have booked recently:"Disappointed in the details."
Overall Score4.0/ 5
Overall it was a good experience, but fell short on the details. The room was very nice and clean. The pool was cold and looked very run down. The hot tub was out of commission with yellow caution tape around it. The showers in the room were installed incorrectly so that water leaked onto the floor no matter what you did, so that a huge puddle formed after each shower. The breakfast offered was nothing more than prepackaged processed pastries.
Huong C. (Individual traveler, booked 1 room), from 
18-Feb-2021 Verified Review, stayed from Mon Feb 15 to Tue Feb 16 2021 at a $94.99 average nightly rate. 
"Very nice hotel for an overnight stay."
Overall Score5.0/ 5
very nice hotel, clean and comfortable. adequate and easy parking, breakfast was also a nice addition with pretty good breakfast buffet. I would recommend staying here for anyone.
James S. (Individual traveler, booked 1 room), from
07-Nov-2019 Verified Review, stayed from Sat Nov 02 to Sun Nov 03 2019 at a $92.34 average nightly rate. "Nice hotel, breakfast was not so good."
Overall Score4.0/ 5
The breakfast was just ehh. More fruit maybe better pastries, terrible coffee.
Amalia P. (Individual traveler, booked 1 room), from
09-Oct-2019 Verified Review, stayed from Fri Oct 04 to Sun Oct 06 2019 at a $104.49 average nightly rate. "Extra charges with no explanation."
Overall Score2.0/ 5
I was upset that after my stay there were extra, unverified charges on my account after my stay. Bad business.
Khaliah C. (Individual traveler, booked 1 room), from
17-Sep-2019 Verified Review, stayed from Sat Sep 14 to Sun Sep 15 2019 at a $125.10 average nightly rate. "Customer Service"
Overall Score3.0/ 5
My check out day I took a shower and there was a roach on shower curtain..i address it at front desk and lady kinda blew it off..customer service was awful..took phone call in middle of addressing the situation..i wasnt ?? with ?? at front desk..asked to talk to supervisor in charge..not available..they took my number and said they would get back with me.
Karen L. (Individual traveler, booked 1 room), from
16-Sep-2019 Verified Review, stayed from Sat Sep 14 to Mon Sep 16 2019 at a $93.15 average nightly rate. "Customer Service"
Overall Score4.0/ 5
My check out day I took a shower and there was a roach on shower curtain..i address it at front desk and lady kinda blew it off..customer service was awful..took phone call in middle of addressing the situation..i wasnt ?? with ?? at front desk..asked to talk to supervisor in charge..not available..they took my number and said they would get back with me.
Karen L. (Individual traveler, booked 1 room), from
16-Sep-2019 Verified Review, stayed from Sat Sep 14 to Mon Sep 16 2019 at a $93.15 average nightly rate. "Quiet and spacious."
Overall Score4.0/ 5
The room is quiet and very spacious. Love the place.
Luisa G. (Group coordinator, booked 2 rooms), from
31-Mar-2019 Verified Review, stayed from Fri Mar 29 to Sun Mar 31 2019 at a $124.80 average nightly rate. "Good Stay"
Overall Score4.0/ 5
It was very clean.
Louis M. (Individual traveler, booked 1 room), from
16-Feb-2015 Verified Review Property Description
Short Pump Virginia Hotel - A Perfect Mix of Business & Pleasure.Designed for business and loaded with luxury, the Wingate by Wyndham Short Pump offers a refreshing mix of cutting-edge technology and warm Southern hospitality. Whether you're stay is motivated by business or pleasure, you will enjoy peaceful, productive spaces, friendly service and modern lifestyle amenities for maximum comfort and productivity. Relax and stay connected in the vibrant West End of Richmond, Virginia. Richmond Hotel Getaway.Located next to Short Pump Town Center in Richmond's fashionable West End, our convenient Richmond hotel is surrounded by the city's popular shopping centers, restaurants, theaters, universities, historic landmarks, and attractions such as Richmond Coliseum, Landmark Theater, Greater Richmond Convention Center, The National Theater, Richmond International Speedway and King's Dominion.Richmond Lifestyle Lodging.Relax or get down to business in spacious guestrooms and beautiful suites designed for maximum comfort and capability. Our sleek Richmond accommodations feature lifestyle amenities, including work desk, cordless phone with voicemail, refrigerator, microwave, wireless Internet, 32” TVs, Neutrogena bath products, and Wyndham bedding.Short Pump Hotel Destination.Designed for high-speed business or low-key leisure, our inviting Richmond hotel offers business and leisure travelers a productive and peaceful atmosphere. Feel inspired in our state-of-the-art meeting space, stay connected in our business center, relax in our indoor heated swimming pool and get energized in our fitness center. Fuel up your travels with a deluxe hot breakfast with your morning favorites.Richmond Meeting Place.Whether hosting a powerhouse presentation or a family celebration, our stylish hotel is Richmond's perfect meeting place. Get festive or fired up in over 2,200 square feet of flexible meeting space, including an executive style conference room with wireless high-speed Internet, a commercial kitchen and advanced A/V equipment. Yes, we do allow outside catering!
Details / Other Expenses
| Check In: | 3:00 PM |
| Check Out: | 12:00 PM |
| Year of Last Renovation: | 2008 |
| Floors: | 5 |
| Rooms: | 102 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 102 |
| Handicap Rooms: | 8 |
| Rooms with 1 Bed: | 40 |
| Rooms with 2 Beds: | 28 |
| Suites: | 12 |
| Room Windows: | Windows Don't Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 3 View Spaces |
| Meeting Space: | 3380 sq. feet |
| Banquet Space: | Holds 225 people |
| Dist. to Food/Bars: | 0.3 Mi |
| Dist. to 24hr Restaurant: | 0.3 Mi |
| Dist. to Nearest Gym: | 0.3 Mi |
| Lounge/Bar Hours: | 5 pm - 10 pm |
| Pool Info: Indoor Pool open from 6 am to 11 pm | |
| Ownership: | Gayton Road Properties LLC |
Policies / Expenses
| Cancellation: 24 Hours prior to check in date | |
| Nightly Parking: | $0 |
| Typical Group Deposit: | 50% |
| Total Taxes: | 14.00% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| State Tax: | 6.00% |
| Occupancy Tax: | 8.00% |
| Parking Fee: | 0.00 Per Night |
| Cleaning Fee: | 0.00 Per Night |
| Gym Fee: | 0.00 Per Day |
| Additional Person Fee: | 10.00 Per Person |
| Rooms Wireless Internet Fee: | 0.00 Per Day |
| Rooms Wired Internet Fee: | 0.00 Per Day |
| Meeting Wireless Internet Fee: | 0.00 Per Day |
| Meeting Wired Internet Fee: | 0.00 Per Day |
| Meeting Power Surcharge Fee: | 0.00 Per Night |
| Avg. Boxed Lunch Cost: | 19.00 Per Person |
| Morning Break Cost: | 7.00 Per Person (Yogurt Bar) |
| Afternoon Break Cost: | 7.00 Per Person (Salty Snacks/Cookies) |
Amenities / Features
- Air conditioning
- Alarm clock
- Bus parking
- Central location
- Clothes drying
- Complimentary breakfast
- Complimentary newspaper
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Dinner available
- Electronic key card
- Elevator
- Express Check-Out
- Fax available
- Fitness and health center
- Free local calls
- Garage
- Hairdryer available
- Handicap accessible
- Central heating
- Ice Maker
- Internet - wireless
- Internet - ethernet
- Free WiFi Internet
- Ironing facilities
- Jacuzzi
- Jogging path
- Laundry facilities
- Licensed bar
- Movies in room
- Microwave in room
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Office in room available
- Private bathroom in room
- Private car parking
- Quiet location
- Radio in room
- Refrigerator
- Restaurant
- Safe in rooms
- Self controlled heating/cooling system
- Shop
- Shower
- Swimming pool - indoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Telephone - Free local calls
- Television
- TV - Free Cable
- TV Channel: HBO
- TV room
- Voicemail
Airport & Shuttle Information
Richmond Airport Distance: 25 miles
Local Shuttle Info: Complimentary service within 5 milesHours: 8:00am - 10:00pm
Breakfast Information
Complimentary full hot breakfast
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are not allowed.Parking Info
Parking Included.
Internet / WiFI
Wifi is Complimentary.
About Wingate Inns
- Comfortable, oversized rooms with flat screen TV's, an in-room fridge and microwave
- Free Wi-Fi connection in room and throughout the hotel
- 24-hour fitness center with multiple cardio machines and weights
- 24-hour business center with free printing, copying, and even faxing
- 24-hour sundry shop selling snacks and drinks avaible at most locations
- Great pet friendly services
The Wingate Inns highlights above are subject to change without notice.
Previously known as:
Wingate Hotel Short Pump, Wingate Short Pump, Wingate by Wyndham
Seasonality and Projections at Wingate by Wyndham Richmond Short Pump
The chart above shows fluctuations of prices for both our group quotes and the best individual traveler prices we could find at the time the group/meeting offer was entered. The best group or meeting displayed is 14.8% in the month of February 2021 and the highest average individual rate is $132 in the month of March 2021. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Wingate by Wyndham Richmond Short Pump in a month when rates are lower.
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Meeting Rooms and Banquet Rooms at Wingate by Wyndham Richmond Short Pump
Below are the meeting, banquet, conference and event spaces at Wingate by Wyndham Richmond Short Pump.
Feel free to use the Wingate by Wyndham Richmond Short Pump meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Glen Allen event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Feet) | Size (sqft.) | Banquet 5'/6'  | Crescent | Classroom | Hollow Square  | U-Shape | Boardroom | Convention 8'/10'  | Theater | Reception | Regist. Desk  |
| Banquet Hall | 78 x 26 x 10 | 2028 | 120/-- | 105 | 104 | 60 | 54 | 10 | --/-- | 200 | 225 | -- |
Close This Banquet HallRichmond Virginia Hotel Featuring Meeting & Event SpaceLooking for an intimate and inspiring venue for your next conference, convention, meeting or event in Richmond, Virginia? Located in Richmond’s dynamic West End, the Wingate by Wyndham Short Pump is the perfect destination for your all your business meetings and social events. Our relaxed, yet high-tech, hotel features 2,100 square feet of versatile event space for conventions, conferences, special events, banquets, receptions, weddings and reunions for up to 250 people. The stylish 252 square foot Conference Room offers an inspired setting for board meetings, think-tanks and small conferences. Whether hosting an intimate celebration or a powerhouse presentation, our Richmond meeting facility is an energetic and efficient meeting place in Virginia’s capitol city.Short Pump Meeting, Event & Banquet Space.At the Wingate Short Pump, your event, meetings and conferences come to life with high-speed Internet access in all meeting rooms, audio-visual equipment, a commercial kitchen, conference call capabilities, and a 24-hour business center. Whether working on your presentation or enjoying some down time, spacious executive style rooms and suites come loaded with modern amenities, such as WiFi, work desks, speakerphones with voicemail, TVs with HBO, sofas, microwaves, refrigerators and living rooms. Room Type: Ballroom Total Size: 2028 Sq. Mi Dimensions: 78 x 26 x 10 Ft. Floor Level: Ground Level Power Outlets: 25+ Columns: 0 Windows: 6 Natural Light?: No Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? Yes Amenities Available
Half Day Rental: $1500.00 USD Full Day Rental: $3000.00 USD Evening Rental: $1500.00 USD 24 Hr. Hold Rental: $750.00 USD    | ||||||||||||
| Jefferson Room | 26 x 26 x 12 | 676 | 56/-- | 35 | 35 | 24 | 18 | 14 | --/-- | 75 | 100 | -- |
Close This Jefferson RoomWe have a supply of these 3 rooms that will allow us to fulfill any demand you need. We can also combine 2 rooms to make one large room or all three rooms to create a large banquet facility.Looking for an intimate and inspiring venue for your next conference, convention, meeting or event in Richmond, Virginia? Located in Richmond’s dynamic West End, the Wingate by Wyndham Short Pump is the perfect destination for your all your business meetings and social events. Our relaxed, yet high-tech, hotel features 2,200 square feet of versatile event space for conventions, conferences, special events, banquets, receptions, weddings and reunions for up to 250 people. The stylish 252 square foot Conference Room offers an inspired setting for board meetings, think-tanks and small conferences. Whether hosting an intimate celebration or a powerhouse presentation, our Richmond meeting facility is an energetic and efficient meeting place in Virginia’s capitol city. Room Type: General Meeting Room Total Size: 676 Sq. Mi Dimensions: 26 x 26 x 12 Ft. Floor Level: Ground Level Power Outlets: 12 Windows: 2 Natural Light?: Yes Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? Yes Amenities Available
Half Day Rental: $500.00 USD Full Day Rental: $500.00 USD Evening Rental: $500.00 USD 24 Hr. Hold Rental: $250.00 USD  | ||||||||||||
| Washington Room | 26 x 26 x 10 | 676 | 56/-- | 39 | 28 | 16 | 19 | 16 | 4/3 | 75 | 68 | 68 |
Close This Washington RoomRoom Type: General Meeting Room Total Size: 676 Sq. Mi Dimensions: 26 x 26 x 10 Ft. Floor Level: Ground Level Power Outlets: 12 Columns: 0 Windows: 2 Natural Light?: Yes Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? Yes Amenities Available
Half Day Rental: $500.00 USD Full Day Rental: $500.00 USD Evening Rental: $500.00 USD 24 Hr. Hold Rental: $250.00 USD | ||||||||||||
Planning an Event? Glen Allen Hotel RFP Request for Proposal | Find Meeting Space | Meeting Space Calculator
FAQs about Wingate by Wyndham Richmond Short Pump
What time is check in?
Check in time is 3:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 12:00 PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Wingate by Wyndham Richmond Short Pump have?
There are 102 sleeping rooms in the hotel.
Is there any meeting space at Wingate by Wyndham Richmond Short Pump?
Yes, they have 3 meeting rooms that can support various table layouts.
What kind of breakfast is at Wingate by Wyndham Richmond Short Pump?
Complimentary full hot breakfast
What parking is available at Wingate by Wyndham Richmond Short Pump?
Parking Included. Great parking, according to 78%.
How much does internet cost?
Wifi is Complimentary.
Can I get a AAA rate at Wingate by Wyndham Richmond Short Pump?
Sorry, this hotel does not offer AAA hotel discounts at this time.
Can I get a Senior or AARP rate at Wingate by Wyndham Richmond Short Pump?
Sorry, this hotel does not offer senior hotel discounts at this time.
Is there a gym at Wingate by Wyndham Richmond Short Pump?
Yes, there is a gym/fitness area available on-site at the property.
Is there shopping nearby?
Yes. Close to restaurants, bars and shopping areas. Close to Short Pump shopping. Close to many different shopping venues. Great shopping. Most guests liked the proximity to shopping.
Is there a WiFi internet?
Yes. WiFi system needs upgrading. Wifi in the room wasn't working. Wifi connectivity is very very slow. Wifi quality could be improved. Most guests said the wifi quality was bad.
Is there a pool at Wingate by Wyndham Richmond Short Pump?
Yes, there is a pool on-site at the property. Indoor Pool open from 6 am to 11 pm.
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