Hotel Puerta América

Avenida De America 41, Madrid 28002 Spain (ESP)
5 Star Luxury Property
40.440647-3.669479

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Include Discounts:

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room Types

Check RatesDeluxe Room
Non-Smoking
Check RatesDeluxe Spaceclub By Zaha Haddid
Non-Smoking
Check RatesDouble Deluxe Superior
Non-Smoking
Check RatesDouble Single Use
Non-Smoking
Check RatesDouble Single Use Capacity 1
Non-Smoking
Check RatesDouble Single Use Standard
Non-Smoking
Check RatesExecutive Suite
Non-Smoking
Check RatesExecutive Suite with Executive Lounge Accessible
Non-Smoking
Check RatesGds Deluxe with Panoramic Views Of The City
Non-Smoking
Check RatesGds Executive Suite By Jean Nouvel Great Views
Non-Smoking
Check RatesGds Junior Suite Panoramic Views
Non-Smoking
Check RatesGds Junior Suite Space Club By Zaha Hadid
Non-Smoking
Check RatesGds Presidential Suite By Jean Nouvel
Non-Smoking
Check RatesGds Space Club By Zaha Hadid
Non-Smoking
Check RatesJunior Suite
Non-Smoking
Check RatesJunior Suite Capacity 1
Non-Smoking
Check RatesJunior Suite Standard
Non-Smoking
Check RatesJunior Suite with Executive Lounge Accessible
Non-Smoking
Check RatesRoom Deluxe
Non-Smoking
Check RatesSpace Club By Zaha Hadid
Non-Smoking
Check RatesStandard Double
Non-Smoking
Check RatesStandard Room, King or Two Doubles
Non-Smoking
Check RatesSuite Executive By Jean Nouvel
Non-Smoking
Check RatesSuite Executive Panorama
Non-Smoking
Check RatesWin Deluxe with Panoramic Views Of The City
Non-Smoking
Check RatesWin Junior Suite Panoramic Views
Non-Smoking
Check RatesWin Space Club By Zaha Hadid
Non-Smoking
Check RatesZaha Hadid Space Club
Non-Smoking
4.0 out of 5. Based on 3163 guest reviews

Property Description

Each floor of the hotel, including its cafe, restaurant, reception, and communal areas, was commissioned from a world-renowned architect or interior designer. This new five-star luxury hotel of Hotels Silken is located on the entry of the city. It has 315 rooms and 644 parking places. The hotel has 16 public rooms for hosting events.Located in Avd. de América, just 5 min away from the exclusive quarter of Salamanca (business and shopping area) and very close to the Paseo de la Castellana. With direct access to Barajas Airport and IFEMA (trade fairs and conventions centre) and easy access to the city centre as well as Atocha Station and the popular Triangle of Arts. The nearest metro station is 2 minutes walking distance from the entrance of the hotel.JOHN PAWSON MEETING ROOMSThe main features of our event and convention rooms are minimalism, spaciousness and purity of lines, as designed by John Pawson. All these rooms cover a surface of 950 square meters, are located on the lobby floor of the Hotel and include the possibility of enjoying natural light. These rooms are ideal for your biggest events and conventions with capacity up to 1000 people.JEAN NOUVEL ATTICCome to celebrate your most especial events in our avant-garde spaces on the 13th floor of the Hotel, designed by Jean Nouvel. Cool and sophisticated atmosphere, along with spectacular views of Madrid's Skyline.TERESA SAPEY PARKINGLet us recommend our “Parking Space”, designed by Teresa Sapey if you're a looking for a more different and daring venue for your event. We would suggest that you come and visit it in order to discover its multiple possibilities. Picture it with the features you would need: a top-class catwalk or maybe as the ideal venue for your party, or perhaps turned into a real London street market.VICTORIO Y LUCCHINO MEETING ROOMSPlease choose among the appealing names that different Andalusian Couturiers have suggested for these meeting rooms. VICTORIO Y LUCCHINO BLACK MEETING ROOMS: Suerte, Energía, Alegría, Magia, Fuerza y Positividad. VICTORIO Y LUCCHINO SILVER MEETING ROOMS: Pasión, Tentación, Emoción, Seducción e Intuición.Eleven names for eleven exclusive, elegant and welcoming spaces. 11 rooms with the possibility of enjoying or dimming the natural light.

Details / Other Expenses

Check In: 14:00
Check Out: 12:00
Year of Last Renovation: 2010
Floors: 13
Rooms: 315
Corridors: All Rooms Have Exterior Hallways
Non Smoking Rooms: 228
Handicap Rooms: 18
Suites: 34
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 18 View Spaces
Meeting Space: 26099 sq. feet
Banquet Space: Holds 750 people
Dist. to Nearest Gym: On-site
Lounge/Bar Hours: 08:00 AM - 02:00 AM
Policies / Expenses
Nightly Parking: 28,4
Total Taxes: 10.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
Avg. Plated Dinner Cost: 45.00 Per Person (Menú de Trabajo)

Amenities / Features


  • Air conditioning
  • Alarm clock
  • Breakfast in room
  • Central location
  • Complimentary breakfast
  • Complimentary newspaper
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Dinner available
  • Elevator
  • Facilities for the disabled
  • Fitness and health center
  • Garage
  • Hairdryer available
  • Hair dresser
  • Handicap accessible
  • Internet - wireless
  • Internet - ethernet
  • Ironing facilities
  • Laundry facilities
  • Licensed bar
  • Mini bar
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Office in room available
  • Private bathroom in room
  • Private car parking
  • Quiet location
  • Restaurant
  • 24 hours room service
  • Safe in rooms
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Swimming pool - indoor
  • Telephone
  • Telephone in all rooms
  • Television
  • Terrace
  • TV room

Airport & Shuttle Information

Barajas Airport 10 kms

Airport Shuttle? Sorry, no airport shuttle available.

Pet Friendly?

Sorry, pets are not allowed.

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Meeting Rooms and Banquet Rooms at Hotel Puerta América

Below are the meeting, banquet, conference and event spaces at Hotel Puerta América.

Feel free to use the Hotel Puerta América meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Madrid event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Meters)
Size
(sqm.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
John Pawson (1,2,3,4,5) 13 x 12 x 4 12670/----70--3240--/--105170--
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John Pawson (1,2,3,4,5)

Room Type:
General Meeting Room
Total Size:
1356.3 Sq. Mi
Dimensions:
13 x 12 x 4 M.
Floor Level:
Ground Level
Power Outlets:
15
Columns:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Espacios a definir por el hotel.
John Pawson (1,2,3,4,5,+amps) 1 x 13 x 4 190100/----95--4748--/--150210--
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John Pawson (1,2,3,4,5,+amps)

Room Type:
General Meeting Room
Total Size:
2045.1 Sq. Mi
Dimensions:
1 x 13 x 4 M.
Floor Level:
Ground Level
Power Outlets:
15
Columns:
0
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Espacios a definir por el hotel.
John Pawson (1+2+3+4+5+amps) 18 x 51 x 4 918600/----450--------/--7501000--
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John Pawson (1+2+3+4+5+amps)

Room Type:
General Meeting Room
Total Size:
9881.3 Sq. Mi
Dimensions:
18 x 51 x 4 M.
Floor Level:
Ground Level
Power Outlets:
25+
Columns:
5
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Espacios a definir por el hotel.
V&L BLACK - Alegría 7 x 7 x 2 56--/----30--2420--/--5030--
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V&L BLACK - Alegría

Room Type:
General Meeting Room
Total Size:
602.8 Sq. Mi
Dimensions:
7 x 7 x 2 M.
Floor Level:
5
Power Outlets:
12
Columns:
0
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Espacios a definir por el hotel.
V&L BLACK - Energía 7 x 7 x 2 56--/----30--2420--/--5030--
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V&L BLACK - Energía

Room Type:
General Meeting Room
Total Size:
602.8 Sq. Mi
Dimensions:
7 x 7 x 2 M.
Floor Level:
5
Power Outlets:
8
Columns:
0
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Espacios a definir por el hotel.
V&L BLACK - Suerte 7 x 7 x 2 56--/----30--2420--/--5030--
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V&L BLACK - Suerte

Room Type:
General Meeting Room
Total Size:
602.8 Sq. Mi
Dimensions:
7 x 7 x 2 M.
Floor Level:
5
Power Outlets:
10
Columns:
0
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Espacios a definir por el hotel.
V&L BLACK - Alegría+Energía+Suerte 24 x 7 x 2 168--/----96--5660--/--11090--
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V&L BLACK - Alegría+Energía+Suerte

Room Type:
General Meeting Room
Total Size:
1808.3 Sq. Mi
Dimensions:
24 x 7 x 2 M.
Floor Level:
5
Power Outlets:
25+
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Espacios a definir por el hotel.
V&L BLACK - Magia 7 x 7 x 2 56--/----30--2420--/--5030--
Close This

V&L BLACK - Magia

Room Type:
General Meeting Room
Total Size:
602.8 Sq. Mi
Dimensions:
7 x 7 x 2 M.
Floor Level:
5
Power Outlets:
10
Columns:
0
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Espacios a definir por el hotel.
V&L BLACK - Fuerza 7 x 7 x 2 56--/----30--2420--/--5030--
Close This

V&L BLACK - Fuerza

Room Type:
General Meeting Room
Total Size:
602.8 Sq. Mi
Dimensions:
7 x 7 x 2 M.
Floor Level:
5
Power Outlets:
12
Columns:
0
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Espacios a definir por el hotel.
V&L BLACK - Magia+Fuerza 16 x 7 x 2 112--/----64--4040--/--8060--
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V&L BLACK - Magia+Fuerza

Room Type:
General Meeting Room
Total Size:
1205.6 Sq. Mi
Dimensions:
16 x 7 x 2 M.
Floor Level:
5
Power Outlets:
22
Columns:
0
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Espacios a definir por el hotel.
V&L BLACK - Positividad 4 x 4 x 2 14--/----------10--/----10--
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V&L BLACK - Positividad

Room Type:
General Meeting Room
Total Size:
150.7 Sq. Mi
Dimensions:
4 x 4 x 2 M.
Floor Level:
5
Power Outlets:
6
Columns:
0
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Espacios a definir por el hotel.
V&L SILVER - Pasión 11 x 7 x 2 84--/----35--3030--/--6050--
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V&L SILVER - Pasión

Room Type:
General Meeting Room
Total Size:
904.2 Sq. Mi
Dimensions:
11 x 7 x 2 M.
Floor Level:
5
Power Outlets:
14
Columns:
0
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Espacios a definir por el hotel.
V&L SILVER - Tentación 7 x 7 x 2 56--/----30--2420--/--5030--
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V&L SILVER - Tentación

Room Type:
General Meeting Room
Total Size:
602.8 Sq. Mi
Dimensions:
7 x 7 x 2 M.
Floor Level:
5
Power Outlets:
12
Columns:
0
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Espacios a definir por el hotel.
V&L SILVER - Pasión+Tentación 20 x 7 x 2 140--/----65--4540--/--10075--
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V&L SILVER - Pasión+Tentación

Room Type:
General Meeting Room
Total Size:
1506.9 Sq. Mi
Dimensions:
20 x 7 x 2 M.
Floor Level:
5
Power Outlets:
25+
Columns:
0
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Espacios a definir por el hotel.
V&L SILVER - Emoción 7 x 7 x 2 56--/----30--2420--/--5030--
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V&L SILVER - Emoción

Room Type:
General Meeting Room
Total Size:
602.8 Sq. Mi
Dimensions:
7 x 7 x 2 M.
Floor Level:
5
Power Outlets:
16
Columns:
0
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Espacios a definir por el hotel.
V&L SILVER - Seducción 7 x 7 x 2 56--/----30--2420--/--5030--
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V&L SILVER - Seducción

Room Type:
General Meeting Room
Total Size:
602.8 Sq. Mi
Dimensions:
7 x 7 x 2 M.
Floor Level:
5
Power Outlets:
12
Columns:
0
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Espacios a definir por el hotel.
V&L SILVER - Intuición 7 x 7 x 2 56--/----30--2420--/--5030--
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V&L SILVER - Intuición

Room Type:
General Meeting Room
Total Size:
602.8 Sq. Mi
Dimensions:
7 x 7 x 2 M.
Floor Level:
5
Power Outlets:
14
Columns:
0
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Espacios a definir por el hotel.
V&L SILVER - Emoción+Seducción+Intuición 24 x 7 x 2 168--/----96--5660--/--11090--
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V&L SILVER - Emoción+Seducción+Intuición

Room Type:
General Meeting Room
Total Size:
1808.3 Sq. Mi
Dimensions:
24 x 7 x 2 M.
Floor Level:
5
Power Outlets:
25+
Columns:
0
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Espacios a definir por el hotel.

FAQs about Hotel Puerta América

What time is check in?

Check in time is 14:00 based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 12:00 based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Hotel Puerta América have?

There are 315 rooms in the property.

Is there any meeting space at Hotel Puerta América?

Yes, they have 18 meeting rooms that can support various table layouts.

Can I get a AAA rate at Hotel Puerta América?

Sorry, this hotel does not offer AAA hotel discounts at this time.

Can I get a Senior or AARP rate at Hotel Puerta América?

Yes, they have stay dates that support Senior hotel discounts. Example room type: Gds Senior Suite By Jean Nouvel

Is there a gym at Hotel Puerta América?

Yes, there is a gym/fitness area available on-site at the property.

Is there room service at Hotel Puerta América?

Yes. Room service is average. About half of guests found the room service acceptable.

Is there shopping nearby?

Yes. Shopping is ok. Most guests were satisfied with the proximity to shopping.

Is there shuttle service?

Yes. Barajas Airport 10 kms Good shuttle service. Most guests were happy with the shuttle service.

Is there a WiFi internet?

Yes. WiFi system needs upgrading. Wifi quality could be improved. Most guests said the wifi quality was bad.

Are there rooms with kitchenettes?

Yes. Good kitchenette. Most guests found the kitchenette to be good.

Is there a bar?

Yes. Bar service was unacceptable, according to 57%.

Is there a pool at Hotel Puerta América?

Yes, there is a pool on-site at the property..

Testimonials:

Testimonials icon
"Thanks very much.. I have worked with your company for the last 5 or 6 months for all of our youth trips and have been very pleased. thanks for your hard work to ensure our safety and pleasant lodging accommodations" B.C. - Lake Charles, LA

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