HOLIDAY INN WASHINGTON

Emerson, Washington NE371LB United Kingdom (GBR)
3.0 Star Hotel
54.88683-1.5541

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Room Types

Check Rates Executive Room 1 Double Bed
Non-Smoking
Check Rates Room 1 Double Bed
Non-Smoking
Check Rates Room 2 Single Beds
Non-Smoking
Check Rates Standard Room, 1 King or 2 Double Beds
Non-Smoking
Check Rates Superior Room
Non-Smoking

Summary of Verified Reviews

Summary of 561 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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77
Good

Good business hotel. Easily accessible by car and offers nearby parking areas. Friendly, professional service with clean rooms.

“Good business hotel” “Staff at reception helpful”

Great Business Hotel Top 15% in city

Good to know

  • Internet is expensive

    “Paying for wi fi” “Expensive wifi”

  • Hotel is outdated

    “Very old furnishing” “Dated impression”

  • Poor bathroom

    “No toilet roll holder” “Toilet did not flush properly”

  • Clean rooms

    “Clean linen” “Room was clean”

Review highlights

Location

88/100
71 reviews

Great location. Fairly accessible by car with easy parking.

“Brilliant location” “Plenty of parking space” “Quiet location”

Service

83/100
171 reviews

Efficient, cheerful service, particularly at the restaurant, and good reception.

“Attentive staff” “Excellent staffs” “Staff at reception helpful”

Breakfast

65/100
80 reviews

Breakfast is decent but expensive.

“Excellent buffet breakfast” “Great choice for breakfast” “Restaurant breakfast over priced”

Room

59/100
212 reviews

Beds are alright, and rooms are moderately spacious, modern and tidy. Small rooms and dirty bathrooms. Poorly-maintained rooms with poor TV's.

“Television didnt work” “Air conditioner not working” “Good ventilation”

Food

47/100
84 reviews

Restaurant is overpriced with bland food. Bad menu, especially in side dishes. Bad desserts & fruits.

“Didn't have any biscuits on our tea” “No hash browns” “Sausages were bland”

Value

46/100
96 reviews

Poor value for money. WiFi and breakfast pricey. Bar and restaurant are expensive.

“Restaurant breakfast over priced” “Over priced drinks” “Inflated price”

Amenities

45/100
26 reviews

Beautiful grounds but shoddy buildings.

“Building could use some upgrades” “Lobby area was cold” “Basic facilities”

Vibe

43/100
41 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel is outdated. Good for business people.

“Very old furnishing” “No atmosphere” “Dated impression”

WiFi

30/100
43 reviews

Poor, over-priced WiFi.

“Wifi didn't like” “Expensive wifi” “Paying for WiFi”

Bar

19/100
25 reviews

Overpriced, poor bar.

“Didn't have any biscuits on our tea” “Over priced drinks” “Watered down vodka”

Good to know

  • Bar is not good

    “Didn't have any biscuits on our tea” “Over priced drinks”

  • Poor hotel buildings

    “Building could use some upgrades” “Lobby area was cold”

  • Poorly-maintained rooms

    “Television didnt work” “Air conditioner not working”

  • Bad amenities

    “Building could use some upgrades” “Lobby area was cold”

Review highlights

Location

90/100
28 reviews

Great location. Excellent parking and car access.

“Brilliant location” “Plenty of parking space” “Quiet location”

Service

81/100
46 reviews

Friendly service and great reception.

“Attentive staff” “Excellent staffs” “Staff at reception helpful”

Breakfast

68/100
17 reviews

Breakfast is average.

“Great choice for breakfast” “Restaurant breakfast over priced” “No croissants”

Room

59/100
80 reviews

Rooms are decent size and age, and have adequate beds. Generally clean, but poorly-maintained rooms with bad bathrooms.

“Television didnt work” “Air conditioner not working” “Very tiny double bed”

Comfort

57/100
44 reviews

Average sized rooms with typical beds, noise and comfort levels.

“Clean linen” “Air conditioner not working” “Loud traffic noise”

Food

48/100
19 reviews

Food is not good.

“Didn't have any biscuits on our tea” “No hash browns” “Sausages were bland”

Value

47/100
33 reviews

Poor value for money. Internet is expensive.

“Restaurant breakfast over priced” “Over priced drinks” “Inflated price”

Amenities

44/100
8 reviews

Poor hotel buildings.

“Building could use some upgrades” “Lobby area was cold” “Basic facilities”

Vibe

41/100
16 reviews

Poor vibe. Hotel is outdated.

“Very old furnishing” “No atmosphere” “Dated impression”

WiFi

27/100
10 reviews

Poor, over-priced WiFi.

“Wifi didn't like” “Expensive wifi” “Paying for WiFi”

Bar

16/100
6 reviews

Bar is not good.

“Didn't have any biscuits on our tea” “Over priced drinks” “Watered down vodka”

Good to know

  • Accessible parking

    “Good car parking” “Carpark Good”

  • Internet is expensive

    “Paying for wi fi” “Expensive wifi”

  • Bad internet service

    “Wifi didn't like” “Expensive wifi”

  • Food is not good

    “Didn't have any biscuits on our tea” “No hash browns”

Review highlights

Location

88/100
13 reviews

Great location and easy parking.

“Brilliant location” “Plenty of parking space” “Quiet location”

Service

82/100
18 reviews

Friendly service.

“Attentive staff” “Excellent staffs” “Staff at reception helpful”

Breakfast

65/100
6 reviews

Breakfast is average.

“Great choice for breakfast” “Restaurant breakfast over priced” “No croissants”

Room

55/100
21 reviews

Average-sized rooms with alright beds. Rooms are clean but complaints about the bathrooms.

“Television didnt work” “Air conditioner not working” “Very tiny double bed”

Food

48/100
18 reviews

Food and menu are not great.

“Didn't have any biscuits on our tea” “No hash browns” “Sausages were bland”

Value

42/100
11 reviews

Poor value for money. Internet is expensive.

“Restaurant breakfast over priced” “Over priced drinks” “Inflated price”

WiFi

29/100
10 reviews

Poor, over-priced WiFi.

“Wifi didn't like” “Expensive wifi” “Paying for WiFi”

Good to know

  • Great reception

    “Staff at reception helpful” “Check-in was fast and efficient”

  • Hotel is outdated

    “Very old furnishing” “Dated impression”

  • Poor vibe

    “Very old furnishing” “No atmosphere”

  • Clean rooms

    “Clean linen” “Room was clean”

Review highlights

Location

89/100
5 reviews

Great location.

“Brilliant location” “Plenty of parking space” “Quiet location”

Service

85/100
17 reviews

Friendly service and great reception.

“Attentive staff” “Excellent staffs” “Staff at reception helpful”

Cleanliness

85/100
10 reviews

Clean rooms.

“Clean linen” “Room was clean” “Hotel clean”

Room

64/100
16 reviews

Clean and reasonably-sized rooms, but bad bathrooms.

“Television didnt work” “Air conditioner not working” “No toilet roll holder”

Comfort

61/100
11 reviews

Somewhat comfortable and acceptably sized rooms.

“Clean linen” “Air conditioner not working” “Terrible noises”

Breakfast

60/100
7 reviews

Breakfast is average.

“Excellent buffet breakfast” “Great choice for breakfast” “Restaurant breakfast over priced”

Food

51/100
5 reviews

Food is all right.

“Excellent pancake” “Cheap cafe” “Didn't have any biscuits on our tea”

Value

48/100
7 reviews

Poor value for money.

“Restaurant breakfast over priced” “Over priced drinks” “Inflated price”

Vibe

47/100
5 reviews

Poor vibe. Hotel is outdated.

“Very old furnishing” “No atmosphere” “Dated impression”

Good to know

  • Clean rooms

    “Clean linen” “Room was clean”

  • Fantastic service

    “Attentive staff” “Excellent staffs”

  • Great location

    “Brilliant location” “Plenty of parking space”

Review highlights

Location

87/100
5 reviews

Great location.

“Brilliant location” “Plenty of parking space” “Quiet location”

Cleanliness

82/100
10 reviews

Clean rooms.

“Clean linen” “Room was clean” “Hotel clean”

Service

81/100
10 reviews

Fantastic service.

“Attentive staff” “Excellent staffs” “Staff at reception helpful”

Breakfast

64/100
8 reviews

Breakfast is average.

“Excellent buffet breakfast” “Great choice for breakfast” “Restaurant breakfast over priced”

Room

59/100
17 reviews

Acceptable rooms - tidy, but bathrooms are not great.

“Television didnt work” “Air conditioner not working” “No toilet roll holder”

Value

46/100
10 reviews

Poor value for money.

“Restaurant breakfast over priced” “Over priced drinks” “Inflated price”

Food

40/100
7 reviews

Food is not good.

“Didn't have any biscuits on our tea” “No hash browns” “Sausages were bland”

WiFi

31/100
4 reviews

Bad internet service.

“Wifi didn't like” “Expensive wifi” “Paying for WiFi”

Good to know

  • Internet is expensive

    “Paying for wi fi” “Expensive wifi”

  • Hotel is outdated

    “Very old furnishing” “Dated impression”

  • Poor bathroom

    “No toilet roll holder” “Toilet did not flush properly”

  • Clean rooms

    “Clean linen” “Room was clean”

Review highlights

Location

88/100
69 reviews

Great location. Fairly accessible by car with easy parking.

“Brilliant location” “Plenty of parking space” “Quiet location”

Service

83/100
168 reviews

Efficient, cheerful service, particularly at the restaurant, and good reception.

“Attentive staff” “Excellent staffs” “Staff at reception helpful”

Breakfast

62/100
78 reviews

Breakfast is decent but expensive.

“Great choice for breakfast” “Restaurant breakfast over priced” “No croissants”

Room

59/100
211 reviews

Beds are alright, and rooms are moderately spacious, modern and tidy. Small rooms and dirty bathrooms. Poorly-maintained rooms with poor TV's.

“Television didnt work” “Air conditioner not working” “Loose toilet seat”

Food

47/100
84 reviews

Restaurant is overpriced with bland food. Bad menu, especially in side dishes. Bad desserts & fruits.

“Didn't have any biscuits on our tea” “No hash browns” “Sausages were bland”

Value

46/100
96 reviews

Poor value for money. WiFi and breakfast pricey. Bar and restaurant are expensive.

“Restaurant breakfast over priced” “Over priced drinks” “Inflated price”

Vibe

44/100
40 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel is outdated.

“Very old furnishing” “No atmosphere” “Dated impression”

WiFi

32/100
43 reviews

Poor, over-priced WiFi.

“Wifi didn't like” “Expensive wifi” “Paying for WiFi”

Bar

19/100
25 reviews

Overpriced, poor bar.

“Didn't have any biscuits on our tea” “Over priced drinks” “Watered down vodka”

Good to know

  • Bar is not good

    “Didn't have any biscuits on our tea” “Over priced drinks”

  • Poor hotel buildings

    “Building could use some upgrades” “Lobby area was cold”

  • Poorly-maintained rooms

    “Television didnt work” “Air conditioner not working”

  • Poor vibe

    “Very old furnishing” “No atmosphere”

Review highlights

Location

90/100
27 reviews

Great location. Fairly accessible by car with easy parking.

“Brilliant location” “Plenty of parking space” “Quiet location”

Service

81/100
46 reviews

Friendly service and great reception.

“Attentive staff” “Excellent staffs” “Staff at reception helpful”

Breakfast

67/100
16 reviews

Breakfast is average.

“Excellent buffet breakfast” “Great choice for breakfast” “Restaurant breakfast over priced”

Room

59/100
80 reviews

Rooms are decent size and age, and have adequate beds. Generally clean, but poorly-maintained rooms with bad bathrooms.

“Television didnt work” “Air conditioner not working” “Very tiny double bed”

Comfort

57/100
44 reviews

Average sized rooms with typical beds, noise and comfort levels.

“Clean linen” “Air conditioner not working” “Terrible noises”

Value

47/100
33 reviews

Poor value for money. Internet is expensive.

“Restaurant breakfast over priced” “Over priced drinks” “Inflated price”

Food

47/100
19 reviews

Food is not good.

“Didn't have any biscuits on our tea” “No hash browns” “Sausages were bland”

Amenities

44/100
8 reviews

Poor hotel buildings.

“Building could use some upgrades” “Lobby area was cold” “Basic facilities”

Vibe

41/100
16 reviews

Poor vibe. Hotel is outdated.

“Very old furnishing” “No atmosphere” “Dated impression”

WiFi

27/100
10 reviews

Poor, over-priced WiFi.

“Wifi didn't like” “Expensive wifi” “Paying for WiFi”

Bar

16/100
6 reviews

Bar is not good.

“Didn't have any biscuits on our tea” “Over priced drinks” “Watered down vodka”

Good to know

  • Accessible parking

    “Good car parking” “Carpark Good”

  • Internet is expensive

    “Paying for wi fi” “Expensive wifi”

  • Bad internet service

    “Wifi didn't like” “Expensive wifi”

  • Food is not good

    “Didn't have any biscuits on our tea” “No hash browns”

Review highlights

Location

87/100
12 reviews

Great location and easy parking.

“Brilliant location” “Plenty of parking space” “Quiet location”

Service

82/100
16 reviews

Friendly service.

“Attentive staff” “Excellent staffs” “Staff at reception helpful”

Breakfast

65/100
6 reviews

Breakfast is average.

“Great choice for breakfast” “Restaurant breakfast over priced” “No croissants”

Room

55/100
21 reviews

Average-sized rooms with alright beds. Rooms are clean but complaints about the bathrooms.

“Television didnt work” “Air conditioner not working” “Very tiny double bed”

Food

48/100
18 reviews

Food and menu are not great.

“Didn't have any biscuits on our tea” “No hash browns” “Sausages were bland”

Value

42/100
11 reviews

Poor value for money. Internet is expensive.

“Restaurant breakfast over priced” “Over priced drinks” “Inflated price”

WiFi

29/100
10 reviews

Poor, over-priced WiFi.

“Wifi didn't like” “Expensive wifi” “Paying for WiFi”

Good to know

  • Great reception

    “Staff at reception helpful” “Check-in was fast and efficient”

  • Hotel is outdated

    “Very old furnishing” “Dated impression”

  • Poor vibe

    “Very old furnishing” “No atmosphere”

  • Clean rooms

    “Clean linen” “Room was clean”

Review highlights

Location

89/100
5 reviews

Great location.

“Brilliant location” “Plenty of parking space” “Quiet location”

Service

85/100
17 reviews

Friendly service and great reception.

“Attentive staff” “Excellent staffs” “Staff at reception helpful”

Cleanliness

85/100
10 reviews

Clean rooms.

“Clean linen” “Room was clean” “Hotel clean”

Room

64/100
16 reviews

Clean and reasonably-sized rooms, but bad bathrooms.

“Television didnt work” “Air conditioner not working” “No toilet roll holder”

Comfort

61/100
11 reviews

Somewhat comfortable and acceptably sized rooms.

“Clean linen” “Air conditioner not working” “Very tiny double bed”

Breakfast

60/100
7 reviews

Breakfast is average.

“Excellent buffet breakfast” “Great choice for breakfast” “Restaurant breakfast over priced”

Food

51/100
5 reviews

Food is all right.

“Excellent pancake” “Cheap cafe” “Didn't have any biscuits on our tea”

Value

48/100
7 reviews

Poor value for money.

“Restaurant breakfast over priced” “Over priced drinks” “Inflated price”

Vibe

47/100
5 reviews

Poor vibe. Hotel is outdated.

“Very old furnishing” “No atmosphere” “Dated impression”

Good to know

  • Poor value for money

    “Restaurant breakfast over priced” “Over priced drinks”

  • Food is not good

    “Didn't have any biscuits on our tea” “No hash browns”

  • Bad internet service

    “Wifi didn't like” “Expensive wifi”

  • Clean rooms

    “Clean linen” “Room was clean”

Review highlights

Location

87/100
5 reviews

Great location.

“Brilliant location” “Plenty of parking space” “Quiet location”

Cleanliness

84/100
9 reviews

Clean rooms.

“Clean linen” “Room was clean” “Hotel clean”

Service

81/100
9 reviews

Fantastic service.

“Attentive staff” “Excellent staffs” “Staff at reception helpful”

Breakfast

64/100
7 reviews

Breakfast is average.

“Excellent buffet breakfast” “Great choice for breakfast” “Restaurant breakfast over priced”

Room

59/100
16 reviews

Acceptable rooms - tidy, but bathrooms are not great.

“Television didnt work” “Air conditioner not working” “Very tiny double bed”

Value

46/100
10 reviews

Poor value for money.

“Restaurant breakfast over priced” “Over priced drinks” “Inflated price”

Food

40/100
7 reviews

Food is not good.

“Didn't have any biscuits on our tea” “No hash browns” “Sausages were bland”

WiFi

31/100
4 reviews

Bad internet service.

“Wifi didn't like” “Expensive wifi” “Paying for WiFi”

Review Semantics by TrustYou

Customer Reviews of Holiday Inn Washington

3.5 out of 5. Based on 524 guest reviews , Average

Details / Other Expenses

Policies / Expenses

About Holiday Inn

  • Full-service hotel offering three different experiences: Holiday Inn Express ideal for the business traveler, Holiday Inn Resorts for family fun and relaxation, and the Holiday Inn Club Vacations, suitable for family and friends with spacious accommodations
  • Offering comfort and family-oriented service, children stay and eat free at Holiday Inn properties
  • Free high-speed internet access
  • Restaurants and bars on-site with good food and drinks for all ages
  • Indoor or Outdoor swimming pools based on location
  • Great exercise facilities
  • Based on select properties, Holiday Inn's The Hub is the perfect entertainment spot and gaming area with a media lounge, fire pits, etc.

The Holiday Inn highlights above are subject to change without notice.

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