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Based on 2230 guest reviews
| Check In: | 14:00 |
| Check Out: | 12:00 |
| Floors: | 4 |
| Rooms: | 314 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 314 |
| Handicap Rooms: | 5 |
| Rooms with 1 Bed: | 36 |
| Rooms with 2 Beds: | 298 |
| Suites: | 9 |
| Room Windows: | Windows Do Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 7 View Spaces |
| Meeting Space: | 13478 sq. feet |
| Banquet Space: | Holds 250 people |
| Dist. to Food/Bars: | On-site |
| Dist. to 24hr Restaurant: | 4.3 Mi |
| Dist. to Nearest Gym: | On-site |
| Lounge/Bar Hours: | 09:00 to 24:00 |
| Pool Info: | Daytime |
| Cancellation: Depends on the size of the group | |
| Nightly Parking: | 0 |
| Typical Group Deposit: | 25% |
| Total Taxes: | 6.50% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| State Tax: | 0.00% |
| Occupancy Tax: | 0.00% |
| City Tax: | 0.00% |
| Country Tax: | 0.00% |
| Gym Fee: | 5.00 Per Person |
North Airport 15 minSouth Airport 56 minShuttle with charge
Local Shuttle Info: Various options with charge
Included in the room rate
Sorry, pets are not allowed.
Free self parking in the hotel garage based on availability
Free WiFi throughout the resort
Below are the meeting, banquet, conference and event spaces at Hotel Puerto Palace.
Feel free to use the Hotel Puerto Palace meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Puerto De La Cruz event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Meters) | Size (sqm.) | Banquet 5'/6'  | Crescent | Classroom | Hollow Square  | U-Shape | Boardroom | Convention 8'/10'  | Theater | Reception | Regist. Desk  |
| Gran Salón Puerto Palace | 42 x 18 x 3 | 748 | --/-- | -- | -- | -- | -- | -- | --/-- | -- | 600 | -- |
Close This Gran Salón Puerto PalaceThe Gran Salón Puerto Palace is comprised of 5 ballroom sections plus the pre-convention space Room Type: Ballroom Total Size: 8051.4 Sq. Mi Dimensions: 42 x 18 x 3 M. Floor Level: 1 Below Ground Power Outlets: 20 Columns: 4 Windows: 8 Natural Light?: Yes Obstructions? Yes Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
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| Ballroom Puerto Palace | 42 x 12 x 3 | 504 | --/-- | -- | 200 | -- | -- | -- | --/-- | 355 | 450 | -- |
Close This Ballroom Puerto PalaceThe Ballroom Puerto Palace can be divided into 5 sections and there is an adjacent 168 square meter pre-convention space Room Type: Ballroom Total Size: 5425.0 Sq. Mi Dimensions: 42 x 12 x 3 M. Floor Level: 1 Below Ground Power Outlets: 15 Columns: 2 Windows: 2 Natural Light?: Yes Obstructions? Yes Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
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| Sabina | 7 x 7 x 3 | 50 | --/-- | -- | 20 | -- | -- | -- | --/-- | 35 | 45 | -- |
Close This SabinaRoom Type: Ballroom Section Total Size: 538.2 Sq. Mi Dimensions: 7 x 7 x 3 M. Floor Level: 1 Below Ground Power Outlets: 4 Columns: 0 Windows: 1 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
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| Retama | 8 x 12 x 3 | 96 | --/-- | -- | 30 | -- | -- | -- | --/-- | 45 | 55 | -- |
Close This RetamaRoom Type: Ballroom Section Total Size: 1033.3 Sq. Mi Dimensions: 8 x 12 x 3 M. Floor Level: 1 Below Ground Power Outlets: 5 Columns: 0 Windows: 0 Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
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| Tabaiba | 12 x 12 x 3 | 144 | --/-- | -- | -- | -- | -- | -- | --/-- | 200 | 250 | -- |
Close This TabaibaRoom Type: Ballroom Section Total Size: 1550.0 Sq. Mi Dimensions: 12 x 12 x 3 M. Floor Level: 1 Below Ground Power Outlets: 10 Columns: 0 Windows: 0 Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
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| Bejeque | 8 x 12 x 3 | 96 | --/-- | -- | 30 | -- | -- | -- | --/-- | 45 | 55 | -- |
Close This BejequeRoom Type: Ballroom Section Total Size: 1033.3 Sq. Mi Dimensions: 8 x 12 x 3 M. Floor Level: 1 Below Ground Power Outlets: 5 Columns: 0 Windows: 0 Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
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| Cardon | 7 x 7 x 3 | 539 | --/-- | -- | -- | -- | -- | -- | --/-- | 35 | 45 | -- |
Close This CardonRoom Type: Ballroom Section Total Size: 5801.7 Sq. Mi Dimensions: 7 x 7 x 3 M. Floor Level: 1 Below Ground Power Outlets: 5 Columns: 0 Windows: 1 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
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Check in time is 14:00 based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
Check out time is 12:00 based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
There are 314 rooms in the property.
Yes, they have 7 meeting rooms that can support various table layouts.
Included in the room rate
Free self parking in the hotel garage based on availability
Free WiFi throughout the resort
Sorry, this hotel does not offer AAA hotel discounts at this time.
Sorry, this hotel does not offer senior hotel discounts at this time.
Yes, there is a gym/fitness area available on-site at the property.
Yes, there is a pool on-site at the property. Daytime.
