Best Western Plaza Inn

3755 Pkwy., Pigeon Forge, TN 37863 United States (USA)
View Map Reservations: 1-800-219-2797
2.5 Star Property
35.780700-83.548730
+1-800-219-2797
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Very Good
4.5/5

Based on 1834 guest reviews

Show Guest Reviews
  • Outdoor pool at hotel
  • Free comp. breakfast
  • 201 sleeping rooms in hotel
  • 5 floors in property
  • 115 suites in property
  • Check in: 4:00 PM
  • Hotel has a green policy
  • Group score of 7.4/10

Check Current Prices






Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room Types

Check Rates 1 King Bed 32 Inch Flat Panel Television Microwave and Refrigerator, Continental Breakfast
Non-Smoking
Check Rates 1 King Bed Indoor Pool Accessible Flat Screen Television Microwave and Refrigerator, Continental Bre
Non-Smoking
Check Rates 1 King Bed Indoor Pool Accessible Parkway View Flat Screen Television Microwave and Refrigerator, Co
Non-Smoking
Check Rates 1 King Bed River View Private Balcony Jacuzzi 32 Inch Flat Panel Television Microwave and Refrigerat
Non-Smoking
Check Rates 1 King Bed Walk in Shower Flat Screen Television Microwave and Refrigerator, Continental Breakfast
Non-Smoking
Check Rates 2 Queen Beds 32 Inch Flat Panel Television Microwave and Refrigerator, Continental Breakfast
Non-Smoking
Check Rates 2 Queen Beds Flat Screen Television Private Balcony Microwave and Refrigerator, Continental Breakfas
Non-Smoking
Check Rates 2 Queen Beds Indoor Pool Accessible Flat Screen Television Microwave and Refrigerator, Continental B
Non-Smoking
Check Rates 2 Queen Beds Walk in Shower Flat Screen Television Microwave and Refrigerator, Continental Breakfast
Non-Smoking
Check Rates Accessible 2 Queen Mobility Accessible Bathtub Pillow Top Mattress Private Balcony Continental Break
Non-Smoking
Check Rates King Room with Walk in Shower
Non-Smoking
Check Rates Suite 1 King 2 Queen Beds 2 Rooms 2 Bathrooms Kitchen Bathtub Walk in Shower Continental Breakfast
Non-Smoking
Check Rates Townhouse 1 King 1 Queen Bed Walk in Shower Microwave and Refrigerator, Continental Breakfast
Non-Smoking

Local Attractions

Attractions: Dollywood, The Island in Pigeon Forge, Titanic Museum Attraction, WonderWorks, Great Smoky Mountains National Park, Alcatraz East Crime Muesuem, Hollywood Wax Museum, LeConte Center at Pigeon Forge, Pigeon Forge Snow. Events: Spring Rod Run, Winterfest, Dollywood's Festivals, Patriot Festival, Old Mill Heritage Day, Pigeon Forge Bluegrass Festival, Great Smoky Thanksgiving Arts & Crafts, Smoky Mountain Tunes & Tales. Activities: Outdoor Adventures, Dinner Shows such as Dolly Parton Stampede and Pirates Voyage, Shopping.

Verified Reviews of Best Western Plaza Inn

Below are the verified reviews from guests that we have booked recently:
"Very good. Nice rooms. Very convenient location."
Overall Score5.0/ 5
We will be back soon. Very good. Nice rooms. Very convenient location.
(Individual traveler, booked 1 room), from US flag
21-Jun-2025 Verified Review, stayed from Fri Jun 20 to Sun Jun 22 2025 at a $184.96 average nightly rate.
"Not friendly, room no TP, Light in bath strobe light, heat/air not good."
Overall Score1.0/ 5
I have stayed at many Best Westerns and I would rank yours the worst.
(Individual traveler, booked 1 room), from US flag
16-Jun-2025 Verified Review, stayed from Thu Jun 12 to Sun Jun 15 2025 at a $130.32 average nightly rate.
"Great Stay"
Overall Score5.0/ 5
It was very clean people very nice.
(Individual traveler, booked 1 room), from US flag
20-May-2025 Verified Review, stayed from Thu May 15 to Sat May 17 2025 at a $131.99 average nightly rate.
"Great Rooms & Service"
Overall Score5.0/ 5
Great rooms and great customer service.
(Individual traveler, booked 1 room), from US flag
08-May-2025 Verified Review, stayed from Wed May 07 to Fri May 09 2025 at a $129.96 average nightly rate.
"Great Rooms & Breakfasts!"
Overall Score5.0/ 5
Clean and quiet rooms, bathroom was clean and breakfast was very good.
(Individual traveler, booked 1 room), from US flag
08-May-2025 Verified Review, stayed from Sun May 04 to Mon May 05 2025 at a $94.99 average nightly rate.
"Huge Room"
Overall Score5.0/ 5
Large, very clean room. Shower is huge and excellent. Bed is firm and comfortable. Good location, easy to get in to. Very pleased.
(Individual traveler, booked 1 room), from US flag
29-Apr-2025 Verified Review, stayed from Mon Apr 28 to Wed Apr 30 2025 at a $89.95 average nightly rate.
"The room / hot tub."
Overall Score4.0/ 5
The room was extremely clean. When going out to get in the hot tub it was cold.
(Individual traveler, booked 1 room), from US flag
14-Feb-2025 Verified Review, stayed from Wed Feb 12 to Fri Feb 14 2025 at a $89.99 average nightly rate.
"Great Stay!"
Overall Score5.0/ 5
We stayed only one night but everything was great. No problems at all.
(Individual traveler, booked 1 room), from US flag
11-Dec-2024 Verified Review, stayed from Mon Dec 09 to Tue Dec 10 2024 at a $119.99 average nightly rate.
"Great friendly service, nice clean rooms, excellent breakfast."
Overall Score5.0/ 5
Have been coming there every time we are in the area.
(Individual traveler, booked 1 room), from US flag
29-Nov-2024 Verified Review, stayed from Tue Nov 26 to Wed Nov 27 2024 at a $89.95 average nightly rate.
"Beautiful Grounds"
Overall Score5.0/ 5
Very clean hotel and grounds with beautiful views.
(Individual traveler, booked 1 room), from US flag
08-Nov-2024 Verified Review, stayed from Wed Nov 06 to Fri Nov 08 2024 at a $152.49 average nightly rate.
"Good location, regular maintenance of room, good breakfast, clean grounds."
Overall Score5.0/ 5
Good location, regular maintenance of room, clean property.
(Individual traveler, booked 1 room), from US flag
25-Oct-2024 Verified Review, stayed from Tue Oct 22 to Fri Oct 25 2024 at a $155.99 average nightly rate.
"Pleasant stay, very good breakfast."
Overall Score5.0/ 5
Pleasant stay, very good breakfast.
(Individual traveler, booked 1 room), from US flag
03-Oct-2024 Verified Review, stayed from Sun Sep 29 to Tue Oct 01 2024 at a $93.99 average nightly rate.
"Very Nice Hotel!"
Overall Score5.0/ 5
The have a great free breakfast. Nice room and clean and the beds were comfy. Don't have anything bad to say. It was a very nice weekend getaway with my wife.
(Individual traveler, booked 1 room), from US flag
19-Aug-2024 Verified Review, stayed from Fri Aug 16 to Sun Aug 18 2024 at a $178.99 average nightly rate.
"Clean Rooms"
Overall Score4.0/ 5
My room was clean. Didnt use the pool so no review of that. My only complaint was the breakfast was cold and eggs runny.
(Individual traveler, booked 1 room), from US flag
18-Aug-2024 Verified Review, stayed from Thu Aug 15 to Sun Aug 18 2024 at a $126.05 average nightly rate.
"Nice room and pleasant stay."
Overall Score5.0/ 5
This was our 3rd stay and we will choose this hotel every time. Rooms are always very clean and all the staff are pleasant and helpful.
(Individual traveler, booked 1 room), from US flag
24-Jun-2024 Verified Review, stayed from Sat Jun 22 to Mon Jun 24 2024 at a $181.96 average nightly rate.
"Enjoyed Our Stay."
Overall Score4.0/ 5
The hotel is clean and quiet. A decent breakfast. Good price. We will definitely stay here again.
(Individual traveler, booked 1 room), from US flag
23-Jun-2024 Verified Review, stayed from Tue May 28 to Fri May 31 2024 at a $119.99 average nightly rate.
"Clean Cared for Property."
Overall Score4.0/ 5
Hotel was very clean. thought not a new property by any measure the room was clean in every area. The shower was huge and one of the best ever with a great surface. We noted even the windows and edging were meticulously clean and seen to. All doorways we entered had been maintained. The breakfast area was very organized and well cared for down to each detail. Having stayed at a couple locations nearby, now going for twice this price, it was encouraging and I cans see why it was full. Thank you.
(Individual traveler, booked 1 room), from US flag
22-Jun-2024 Verified Review, stayed from Wed Jun 19 to Thu Jun 20 2024 at a $113.99 average nightly rate.
"Great"
Overall Score5.0/ 5
Great
(Individual traveler, booked 1 room), from US flag
10-Jun-2024 Verified Review, stayed from Mon Jun 03 to Thu Jun 06 2024 at a $152.99 average nightly rate.
"A short getaway."
Overall Score5.0/ 5
We actually always stay at this motel when we come to Pidgeon Forge. The rooms are always clean and everyone is always very helpful. I'm on a restricted diet,so I'm limited to what I can eat at the breakfast, but it has several choices for most. the best coffee.
(Individual traveler, booked 1 room), from US flag
08-Jun-2024 Verified Review, stayed from Mon Jun 03 to Thu Jun 06 2024 at a $139.99 average nightly rate.
"Perfect Stay!!"
Overall Score5.0/ 5
Staff was amazing. Smiles from everyone from front desk to the maintenance worker. Love this hotel. Customer for life. Only place I stay when I go to the Smokies. Perfect for families. Close to everything.
(Individual traveler, booked 1 room), from US flag
29-May-2024 Verified Review, stayed from Sat May 25 to Mon May 27 2024 at a $190.99 average nightly rate.
"Expectations Exceeded!"
Overall Score5.0/ 5
Check in was a breeze. Hotel staff did a tremendous job keeping everything super clean and welcoming. Pools were well kept. Breakfast was hot and plentiful. Location was perfect. My family has recommended this spot since the 80s. The tradition continues!
(Individual traveler, booked 1 room), from US flag
07-May-2024 Verified Review, stayed from Fri May 03 to Sun May 05 2024 at a $169.96 average nightly rate.
"Good Choice!"
Overall Score4.0/ 5
Hotel was nice with an awesome breakfast.
(Individual traveler, booked 1 room), from US flag
23-Mar-2024 Verified Review, stayed from Tue Mar 19 to Wed Mar 20 2024 at a $78.99 average nightly rate.
"Everything was great!"
Overall Score5.0/ 5
Everything was great!
(Individual traveler, booked 1 room), from US flag
13-Mar-2024 Verified Review, stayed from Sun Mar 10 to Mon Mar 11 2024 at a $89.95 average nightly rate.
4.5 out of 5. Based on 1834 guest reviews

Property Description

Welcome to the Best Western Plaza Inn in Pigeon Forge, TN, where Southern hospitality meets modern comfort! Nestled on the bustling 441 Parkway, our hotel offers the perfect blend of convenience and charm, making it the ultimate choice for groups seeking a memorable stay in the heart of Tennessee's most beloved destinations. Hotel Features and Amenities Start your day with our complimentary hot breakfast, served daily from 7-10 AM, featuring eggs, pastries, yogurts, cereals, and 100% Arabica coffee. Our lobby offers free hot coffee and tea 24/7, perfect for early risers or night owls. Stay connected with our free Wi-Fi, and take advantage of our business center for any last-minute work needs. Parking is hassle-free with our free onsite self-parking, including space for oversize vehicles. Enjoy a refreshing swim in one of our three pools – two sparkling outdoor seasonal pools and a year-round indoor pool. Need to grab a snack or forgot an essential? Visit our sundry shop or vending machines. We also offer onsite guest laundry for your convenience. Choose from a variety of room options tailored to your needs, including rooms with one king bed, two queen beds, suites, balcony rooms, and pool view rooms. All our rooms are equipped with a microwave, mini-fridge, and coffee maker, ensuring a comfortable and convenient stay. With both interior and exterior corridors, we have the perfect match for every preference. Our hotel is AAA Approved and a proud recipient of the TripAdvisor Travelers' Choice Award. Plus, we are 100% smoke-free, ensuring a clean and healthy environment for all our guests. Prime Location Pigeon Forge is renowned for its vibrant attractions and stunning natural beauty, and our hotel places you right in the midst of it all. We're just ten miles from the entrance of The Great Smoky Mountain National Park, a paradise for hikers and photographers alike. For thrill-seekers, Dollywood is just a short two-mile drive away, offering a day of adrenaline-packed excitement. Our prime location means you can walk to Dolly Parton's Stampede, eliminating the hassle of parking for this must-see event. We're also close to a variety of dining and shopping options, ensuring you have everything you need within reach. Why Groups LOVE Us Groups love staying at the Best Western Plaza Inn for our top-notch amenities, unbeatable location, and warm, welcoming atmosphere. Whether you're here for the Patriot Festival, the Spring and Fall Rod Run, Winterfest, or the Smoky Mountain Harvest Festival, you'll find our hotel to be the perfect home base. Our spacious family rooms, Jacuzzi® rooms, and balcony rooms cater to every taste and need, providing the ideal setting for relaxation after a day of adventure. Our friendly and attentive staff are dedicated to ensuring your stay is nothing short of exceptional. From our meticulous cleanliness to our wide range of amenities, we go above and beyond to make sure every guest feels at home. Experience the best of Tennessee at the Best Western Plaza Inn. Book your stay today and discover why our guests return year after year. Whether you're here for relaxation or adventure, we have something for everyone. The beauty of Tennessee is right outside your doorstep, waiting to be explored. Join us at the Best Western Plaza Inn in Pigeon Forge, TN, and create unforgettable memories with your group. We can't wait to welcome you!

Green Sustainability

BWH Hotels | Earth | People | Community Hotel specific initiatives: LED lighting

Details / Other Expenses

Check In: 4:00 PM
Check Out: 11:00 AM
Year of Last Renovation: 2017
Floors: 5
Rooms: 201
Corridors: Both Interior and Exterior Hallways
Non Smoking Rooms: 201
Handicap Rooms: 10
Rooms with 1 Bed: 33
Rooms with 2 Beds: 168
Suites: 115
Room Windows: Windows Don't Open
Cleaning Frequency: Daily
Dist. to Food/Bars: 0.3 Mi
Dist. to 24hr Restaurant: 0.3 Mi
Dist. to Nearest Gym: 3.0 Mi
Pool Info:
Enjoy a refreshing swim in one of our three pools – two sparkling outdoor seasonal pools and a year-round indoor pool. Indoor pool open daily 9:00 AM - 10:30 PM Outdoor pools open from 9:00 AM - Midnight weather permitting, open seasonally Standard size pools with whirlpool at indoor and 1 of the outdoor pools
Policies / Expenses
Cancellation:
Individual cancellation policy is currently 24-hours prior to confirmed arrival date and subject to change during high demand dates and special events. Group cancellation is negotiated on a per group basis.
Nightly Parking: 0
Typical Group Deposit: $500.00
Total Taxes: 12.25%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
State Tax: 9.75%
City Tax: 2.50%

Amenities / Features


  • Air conditioning
  • Alarm clock
  • Bus parking
  • Central location
  • Clothes drying
  • Complimentary breakfast
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Free WiFi Internet
  • Ironing facilities
  • Laundry facilities
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Refrigerator
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Swimming pool - outdoor
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • TV room

Airport & Shuttle Information

McGhee Tyson Airport - TYS - 35 Miles - 1-Hour

Local Shuttle Info: The Fun Time Trolley in Pigeon Forge, TN, offers a convenient and affordable way to explore the area’s attractions, shops, and restaurants. With routes covering Pigeon Forge, Gatlinburg, and Sevierville, the trolley system runs every 15-30 minutes and fares range from $1.00 to $3.00 per ride. Day passes are also available for unlimited rides, making it an economical choice for visitors.

Breakfast Information

Start your day with our complimentary hot breakfast, served daily from 7-10 AM, featuring eggs, pastries, yogurts, cereals, and 100% Arabica coffee. Our lobby offers free hot coffee and tea 24/7, perfect for early risers or night owls.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Sorry, pets are not allowed.

Parking Info

Parking is hassle-free with our free onsite self-parking, including space for oversize vehicles.

Internet / WiFI

Stay connected with our free Wi-Fi throughout hotel.

Cleaning Policies

Best Western We Care Clean

About Best Western Hotels

  • 4000+ independently owned hotels located in over 100 countries
  • Best Western Rewards is a free program where members can earn 10 points for every dollar spent or airline/partner rewards for each night stay. With no blackout dates and points that never expire, whats not love?
  • 18 brands, including: Best Western, Best Western Plus, and Best Western Premier
  • Best Western offers exceptional value with great amenities including free breakfast, high-speed internet, local calls, and lond distance access. Convenient computer room in the lobby area perfect for copy and fax services, and even printing out boarding passes, maps, etc.
  • Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk. Fitness room, laundry room, and business center also available. Free breakfast, high-speed internet, local calls, and long distance access
  • Best Western Premier gives guests the highest quality amenties, furnishings, and decor with personalized guest services. All rooms have a safe, mini-fridge, free high-speed internet access, free local and long distance calls, and an LCD or Plasma TV with HD channels. On-site dining, fitness room, business center, snack shop, and meeting rooms

The Best Western Hotels highlights above are subject to change without notice.

Suggested AI Generated Itinerary

    Day 1

  • Breakfast: Flapjack's Pancake Cabin - Start your day with delicious pancakes and breakfast favorites. Located 0.3 miles from the hotel.
  • Lunch: The Local Goat - Try their gourmet burgers and craft beers. Located 1 mile from the hotel.
  • Dinner: The Old Mill Restaurant - Enjoy Southern comfort food in a historic setting. Located 0.5 miles from the hotel.
  • Activity: Dollywood - Experience thrilling rides, live entertainment, and delicious food at this popular theme park. Located 4 miles from the hotel.

    • Day 2

  • Breakfast: Mama's Farmhouse - Enjoy a hearty Southern breakfast with all-you-can-eat biscuits and gravy. Located 0.8 miles from the hotel.
  • Lunch: The Apple Barn Cider Mill & General Store - Savor homemade apple specialties and browse unique gifts. Located 2.5 miles from the hotel.
  • Dinner: The Peddler Steakhouse - Indulge in a juicy steak and enjoy the scenic riverfront view. Located 1.2 miles from the hotel.
  • Activity: Titanic Museum Attraction - Explore the history of the Titanic through interactive exhibits. Located 1.5 miles from the hotel.

    • Day 3

  • Breakfast: Sawyer's Farmhouse Breakfast - Enjoy a farm-to-table breakfast with fresh ingredients. Located 0.7 miles from the hotel.
  • Lunch: The Old Mill Pottery House Cafe & Grille - Delight in homemade sandwiches and soups in a charming setting. Located 0.6 miles from the hotel.
  • Dinner: The Melting Pot - Experience a unique fondue dining experience with a variety of delicious options. Located 1.8 miles from the hotel.
  • Activity: The Island in Pigeon Forge - Explore this entertainment complex with shops, restaurants, and attractions. Located 1.2 miles from the hotel.

Previously known as:
Quality Inn & Suites

Group vs. Individual Rates at Best Western Plaza Inn

Rate fluctuations of Best Western Plaza Inn

The chart above shows trends of prices for both our group rates and the best individual traveler prices our system could find at the time the group/meeting bid was placed. The best group/meeting rate displayed is 58.0% in the month of April 2026 and the highest average individual rate is $239 in the month of April 2026. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Best Western Plaza Inn in a month when rates are lower.

FAQs about Best Western Plaza Inn

What time is check in?

Check in time is 4:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 11:00 AM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Best Western Plaza Inn have?

There are 201 sleeping rooms in the hotel.

What kind of breakfast is at Best Western Plaza Inn?

Start your day with our complimentary hot breakfast, served daily from 7-10 AM, featuring eggs, pastries, yogurts, cereals, and 100% Arabica coffee. Our lobby offers free hot coffee and tea 24/7, perfect for early risers or night owls.

What parking is available at Best Western Plaza Inn?

Parking is hassle-free with our free onsite self-parking, including space for oversize vehicles.

How much does internet cost?

Stay connected with our free Wi-Fi throughout hotel.

Can I get a AAA rate at Best Western Plaza Inn?

Sorry, this hotel does not offer AAA hotel discounts at this time.

Can I get a Senior or AARP rate at Best Western Plaza Inn?

Sorry, this hotel does not offer senior hotel discounts at this time.

Is there a pool at Best Western Plaza Inn?

Yes, there is a pool on-site at the property. Enjoy a refreshing swim in one of our three pools – two sparkling outdoor seasonal pools and a year-round indoor pool. Indoor pool open daily 9:00 AM - 10:30 PM Outdoor pools open from 9:00 AM - Midnight weather permitting, open seasonally Standard size pools with whirlpool at indoor and 1 of the outdoor pools.

Testimonials:

Testimonials icon
"Your follow-up and "shepherding," from my first contact with the web site until and including this one, is very impressive, very much appreciated. I would and will certainly use the site again, and I would certainly recommend it to others." S.J. - Detroit, MI

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