Embassy Suites Cleveland Rockside

5800 Rockside Woods Blvd., Independence, OH 44131 United States (USA) near Exit 156 on I-77 (~0.4mi)
View Map Reservations: 1-800-760-7718
3.0 Star Property
41.402080-81.645980
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Average
3.0/5

Based on 956 guest reviews

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  • Includes an indoor swimming pool
  • Complimentary breakfast is offered
  • Shuttle from airport available
  • Gym / Fitness Center Available
  • Hotel has 271 rooms
  • Check out time: 12:00 PM
  • Group booking rating of 10.0/10

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Include Discounts:

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room Types

Check Rates1 Double Bed
Non-Smoking
Check Rates1 King 1 Bedroom Mobility Accessible with Bathtub
Non-Smoking
Check Rates1 King 1 Bedroom Mobility Accessible with Tub
Non-Smoking
Check Rates1 King 1 Bedroom Suite Hearing Accessible
Non-Smoking
Check Rates1 King 1 Bedroom Suite Mobility Accessible Roll in Shower
Non-Smoking
Check Rates1 King Bed Accessible Suite
Non-Smoking
Check Rates1 King Bed Corner Suite
Non-Smoking
Check Rates1 King Bed Suite
Non-Smoking
Check Rates1 King Bed Suite Hearing Accessible Visual Fire Alarm Door and Phone Alert Device Complimentary Cook
Non-Smoking
Check Rates1 King Bed Suite Mobility Accessible with Tub Sleeper Sofa Microwave, Refrigerator
Non-Smoking
Check Rates1 King Bed Suite Mobility Accessible with Tub Sleeper Sofa Microwave, Refrigerator Complimentary Coo
Non-Smoking
Check Rates1 King Suite Accessible Roll in Shower
Non-Smoking
Check Rates1 King Suite Accessible Tub
Non-Smoking
Check Rates1 King Suite Hearing Accessible Roll in Shower
Non-Smoking
Check Rates1 King Suite Mobility Accessible Roll in Shower Sleeper Sofa Microwave, Refrigerator Complimentary C
Non-Smoking
Check Rates2 Double 1 Bedroom Mobility Accessible with Bathtub
Non-Smoking
Check Rates2 Double 1 Bedroom Mobility Accessible with Tub
Non-Smoking
Check Rates2 Double 1 Bedroom Suite Hearing Accessible
Non-Smoking
Check Rates2 Double Basic
Non-Smoking
Check Rates2 Double Bed Suite Hearing Accessible Visual Fire Alarm Door and Phone Alert Device Complimentary Co
Non-Smoking
Check Rates2 Double Bed Suite Mobility Accessible with Tub Sleeper Sofa Microwave, Refrigerator Complimentary C
Non-Smoking
Check Rates2 Double Beds Accessible Suite
Non-Smoking
Check Rates2 Double Beds Corner Suite
Non-Smoking
Check Rates2 Double Beds Suite
Non-Smoking
Check Rates2 Double Suite Accessible with Tub
Non-Smoking
Check Rates2 Double Suite Hearing Accessible
Non-Smoking
Check Rates2 Room Corner Suite 1 King Bed Larger Suite WiFi Available Sofa Bed Refridgerator
Non-Smoking
Check Rates2 Room Corner Suite 1 King Bed Larger Suite WiFi Available Sofa Bed Refridgerator Complimentary Cook
Non-Smoking
Check Rates2 Room Corner Suite 1 King Bed Nonsmoki Bed and Breakfast
Non-Smoking
Check Rates2 Room Corner Suite 2 Double Beds
Non-Smoking
Check Rates2 Room Corner Suite 2 Double Beds Bed and Breakfast
Non-Smoking
Check Rates2 Room Corner Suite 2 Double Beds Larger Suite WiFi Available Sofa Bed Refridgerator
Non-Smoking
Check Rates2 Room Corner Suite 2 Double Beds Larger Suite WiFi Available Sofa Bed Refridgerator Complimentary C
Non-Smoking
Check Rates2 Room Suite 1 King Bed
Non-Smoking
Check Rates2 Room Suite 1 King Bed Wi Bed and Breakfast
Non-Smoking
Check Rates2 Room Suite 1 King Bed WiFi Avl Sleeper Sofa Microwave, Refrigerator
Non-Smoking
Check Rates2 Room Suite 1 King Bed WiFi Avl Sleeper Sofa Microwave, Refrigerator Complimentary Cooked To Order
Non-Smoking
Check Rates2 Room Suite 2 Double Beds
Non-Smoking
Check Rates2 Room Suite 2 Double Beds Bed and Breakfast
Non-Smoking
Check Rates2 Room Suite 2 Double Beds WiFi Avl Sleeper Sofa Microwave, Refrigerator
Non-Smoking
Check Rates2 Room Suite 2 Double Beds WiFi Avl Sleeper Sofa Microwave, Refrigerator Complimentary Cooked To Ord
Non-Smoking
Check Rates2x Points Package 1 King Bed Suite Mobility Accessible with Tub Sleeper Sofa Microwave, Refrigerator
Non-Smoking
Check Rates2x Points Package 2 Room Corner Suite 1 King Bed Larger Suite WiFi Available Sofa Bed Refridgerator
Non-Smoking
Check Rates2x Points Package 2 Room Corner Suite 2 Double Beds Larger Suite WiFi Available Sofa Bed Refridgerat
Non-Smoking
Check Rates2x Points Package 2 Room Suite 1 King Bed WiFi Avl Sleeper Sofa Microwave, Refrigerator
Non-Smoking
Check Rates2x Points Package 2 Room Suite 2 Double Beds WiFi Avl Sleeper Sofa Microwave, Refrigerator
Non-Smoking
Check RatesAvl Suite 2 Double Beds
Non-Smoking
Check RatesDouble Room King Bed
Non-Smoking
Check RatesKing Basic
Non-Smoking
Check RatesKing Corner Suite
Non-Smoking
Check RatesPremium WiFi 1 King Bed Suite Mobility Accessible with Tub Sleeper Sofa Microwave, Refrigerator
Non-Smoking
Check RatesPremium WiFi 2 Room Corner Suite 1 King Bed Larger Suite WiFi Available Sofa Bed Refridgerator
Non-Smoking
Check RatesPremium WiFi 2 Room Corner Suite 2 Double Beds Larger Suite WiFi Available Sofa Bed Refridgerator
Non-Smoking
Check RatesPremium WiFi 2 Room Suite 1 King Bed WiFi Avl Sleeper Sofa Microwave, Refrigerator
Non-Smoking
Check RatesPremium WiFi 2 Room Suite 2 Double Beds WiFi Avl Sleeper Sofa Microwave, Refrigerator
Non-Smoking
Check RatesSuite
Non-Smoking
Check RatesSuite 1 King Bed
Non-Smoking
Check RatesSuite 1 King Bed Accessible
Non-Smoking
Check RatesSuite 1 King Bed Corner
Non-Smoking
Check RatesSuite 1 King Bed Corner 1 King Bed
Non-Smoking
Check RatesSuite 1 King Bed Roll in Shower
Non-Smoking
Check RatesSuite 2 Double Beds
Non-Smoking
Check RatesSuite 2 Double Beds Hearing Mobility Accessible
Non-Smoking
Check RatesSuite 2 Double Beds Mobility Accessible
Non-Smoking
Check RatesSuite Accessible
Non-Smoking
Check RatesSuite Accessible 2 Double Beds
Non-Smoking
Check RatesSuite Double Double Accessible
Non-Smoking
Check RatesSuite King Bed Hearing Mobility Accessible
Non-Smoking
Check RatesSuite King Bed Mobility Accessible
Non-Smoking
Check RatesSuite with Accessible
Non-Smoking
Check RatesSuite with Double Double with Accessible
Non-Smoking

Verified Reviews of Embassy Suites Cleveland Rockside

Below are the verified reviews from guests that we have booked recently:
"It was okay. 4:00 is very late to check in. Not enough time to get ready for a dinner engagement."
Overall Score3.0/ 5
Our room was lacking a hair dryer. Bag for it hanging empty. Very long line at check in. Only one person to check in every one at 4:00.
(Individual traveler, booked 1 room), from US flag
09-Aug-2021 Verified Review, stayed from Sat Aug 07 to Sun Aug 08 2021 at a $167.99 average nightly rate.
"four night stay."
Overall Score1.0/ 5
four night stay and never had roomed cleaned or freshened up. Had to ask for towels.
(Individual traveler, booked 1 room), from US flag
09-Aug-2021 Verified Review, stayed from Thu Aug 05 to Mon Aug 09 2021 at a $114.99 average nightly rate.
"Didn't get the handicapped accessible suite I requested."
Overall Score2.0/ 5
Disappointed that your establishment did not accommodate my grandson who has Cerebral Palsy with handicapped accessible accommodations as I requested and was told would happen upon our arrival when I made the reservation via telephone. However, it did not! We were given a suite on the third floor near a stairway not an elevator! Housekeeping NEVER came to our site. I went to the front desk to get fresh towels. I also took out the trash! I realize this was a busy weekend but I paid for services that were NOT donated for FREE! I was very disappointed with the service.
(Individual traveler, booked 1 room), from US flag
08-Jul-2021 Verified Review, stayed from Sat Jul 03 to Mon Jul 05 2021 at a $158.62 average nightly rate.
"Terrible"
Overall Score1.0/ 5
I smelled marijuana, kids everyWhere until three in the morning.
(Individual traveler, booked 1 room), from US flag
22-Jun-2021 Verified Review, stayed from Sat May 08 to Sun May 09 2021 at a $116.99 average nightly rate.
"Terrible"
Overall Score1.0/ 5
I smelled marijuana, kids everyWhere until three in the morning.
(Individual traveler, booked 1 room), from US flag
11-May-2021 Verified Review, stayed from Sat May 08 to Sun May 09 2021 at a $116.99 average nightly rate.
"Very nice and friendly."
Overall Score5.0/ 5
Great place to stay. Only thing wrong was they didn't have the breakfast like they use to. Would be nice if they had Complimentary shuttle to special events.
(Individual traveler, booked 1 room), from US flag
04-May-2021 Verified Review, stayed from Thu Apr 29 to Sat May 01 2021 at a $131.99 average nightly rate.
"Running the hotel by unprofessional individuals no respect to SOME people."
Overall Score1.0/ 5
no more this hotel, very bad reception by your employes, charging people for parking lots ,put yourself in that position.
(Individual traveler, booked 1 room), from US flag
13-Apr-2021 Verified Review, stayed from Sat Apr 10 to Sun Apr 11 2021 at a $141.99 average nightly rate.
"Comfortable, cleanliness and nice looking room."
Overall Score4.0/ 5
Appreciate the warm hospitality and the cleanliness of my room.
(Individual traveler, booked 1 room), from US flag
26-Jun-2020 Verified Review, stayed from Thu Jun 25 to Fri Jun 26 2020 at a $101.99 average nightly rate.
"Too Loud"
Overall Score1.0/ 5
Very loud children running all over the hotel. Room was not cleaned up.
(Individual traveler, booked 1 room), from US flag
03-Mar-2020 Verified Review, stayed from Fri Feb 28 to Sun Mar 01 2020 at a $98.92 average nightly rate.
"The under construction, noisy, drainage on sink and tub Terrible."
Overall Score2.0/ 5
Ask for Kleen x and they wanted to send us toilet paper instead to use. Extremely poor elevators just total dis array. Obviously old unit, Luggage carts were filthy and greasy.
(Individual traveler, booked 1 room), from US flag
26-Oct-2019 Verified Review, stayed from Thu Oct 24 to Sat Oct 26 2019 at a $124.00 average nightly rate.
"Average"
Overall Score3.0/ 5
It was average due to the fact it is still under construction. The staff gets an excellent rating. Very friendly and accomodating.
(Individual traveler, booked 1 room), from US flag
25-Sep-2019 Verified Review, stayed from Sat Sep 21 to Sun Sep 22 2019 at a $191.44 average nightly rate.
"Great service, renovations underway."
Overall Score4.0/ 5
The staff was very friendly and helpful. The hotel was under a major renovation,causing some inconvenience to the breakfast and the entrance and exit, so I would like to see the property when it is done.
(Individual traveler, booked 1 room), from US flag
27-Aug-2019 Verified Review, stayed from Fri Aug 16 to Sun Aug 18 2019 at a $172.24 average nightly rate.
"Disappointed"
Overall Score3.0/ 5
The hotel was under construction and so was the surrounding area/streets to the area. Limited parking due to the construction. My hotel room had ants. Found two ants in the bed in the a.m. Front desk staff was courteous during the stay. Offered "an apology" for the ants which really didn't amount to much though.
(Individual traveler, booked 1 room), from US flag
26-Aug-2019 Verified Review, stayed from Sat Aug 24 to Sun Aug 25 2019 at a $104.76 average nightly rate.
"Upset"
Overall Score2.0/ 5
When we arrived, we weren't expecting renovations during our stay. The pool was closed in the middle of the day and those things should have been taken care of earlier before it was supposed to open. The room was good. However, no one cleaned our room the next day. We returned late at night with unmade beds, towels on the floor, etc. Good thing we aren't messy people. However I like the tub, toilet and sink cleaned daily. The breakfast ends too early at 9:39am. There were no vending machines on your floor and the one behind the front desk charges $3 for a soda. Everyone on vacation isn't up early. They have room service listed but don't offer any room service. We were told there's a Wendy's that's opens late. If I wanted to go back out and drive, I wouldn't have asked for room service. Lastly as we were checking out, I asked what were the gift bags behind the counter and the receptionist replied “Oh, they're for Hilton Honors members.” I said, “I'm a Hilton Honors member.” She just kept doing what she was doing. Realty??!
(Individual traveler, booked 1 room), from US flag
10-Aug-2019 Verified Review, stayed from Wed Aug 07 to Fri Aug 09 2019 at a $149.00 average nightly rate.
"Upset"
Overall Score2.0/ 5
When we arrived, we weren't expecting renovations during our stay. The pool was closed in the middle of the day and those things should have been taken care of earlier before it was supposed to open. The room was good. However, no one cleaned our room the next day. We returned late at night with unmade beds, towels on the floor, etc. Good thing we aren't messy people. However I like the tub, toilet and sink cleaned daily. The breakfast ends too early at 9:39am. There were no vending machines on your floor and the one behind the front desk charges $3 for a soda. Everyone on vacation isn't up early. They have room service listed but don't offer any room service. We were told there's a Wendy's that's opens late. If I wanted to go back out and drive, I wouldn't have asked for room service. Lastly as we were checking out, I asked what were the gift bags behind the counter and the receptionist replied “Oh, they're for Hilton Honors members.” I said, “I'm a Hilton Honors member.” She just kept doing what she was doing. Realty??!
(Individual traveler, booked 1 room), from US flag
10-Aug-2019 Verified Review, stayed from Wed Aug 07 to Fri Aug 09 2019 at a $149.00 average nightly rate.
"Fair Stay"
Overall Score3.0/ 5
Went for a girls night getaway the hot tub was brokethe whoe time. Shower ran cold had to switch Rooms to get a hot shower overall it was ok.
(Individual traveler, booked 1 room), from US flag
08-Apr-2019 Verified Review, stayed from Fri Apr 05 to Sat Apr 06 2019 at a $93.54 average nightly rate.
"Terrible"
Overall Score2.0/ 5
Hi I tried to book the hotel through Expedia. Never received a confirmation. I checked the Hilton site and it said I had zero reservations. So I then booked through the Hilton site and my reward aaccount, paid up front. When I got to the hotel I was told I had two rooms they were cancelling one. They swiped my card for a temp hold. Next I received a call to come back down they didn't swipe my card correctly. I checked my account and I was charged for both rooms plus two holds. My account is now overdrawn. Worse experience ever. Will never come here again. I love the Hilton hotels, this was by far the worse!
(Individual traveler, booked 1 room), from US flag
02-Feb-2019 Verified Review, stayed from Sat Feb 02 to Sun Feb 03 2019 at a $109.44 average nightly rate.
3.0 out of 5. Based on 956 guest reviews

Property Description

With 271 guest suites and over 15,000 square feet of versatile event space, the Embassy Suites Hotel Cleveland-Rockside has the 2nd Largest Grand Ballroom in Cleveland. With the capabilities of hosting events from 2-1,000 in attendance we can execute perfect events of any kind including Corporate Meetings, Conventions, Tradeshows, Weddings, or any other Social Events

Details / Other Expenses

Check In: 3:00 PM
Check Out: 12:00 PM
Year of Last Renovation: 2012
Floors: 8
Rooms: 271
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 234
Handicap Rooms: 15
Suites: 271
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 1
Meeting Space: 22412 sq. feet
Banquet Space: Holds 1100 people
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: 0.3 Mi
Dist. to Nearest Gym: On-site
Lounge/Bar Hours: 11:00 - 11:30pm per day
Policies / Expenses
Cancellation:
4 PM the Date of Arrival
Nightly Parking: 0.00
Total Taxes: 16.50%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
State Tax: 8.00%
Occupancy Tax: 5.50%
City Tax: 3.00%
Food and Beverage Tax: 7.75%
Audio Visual Tax: 7.75%
Rooms Wireless Internet Fee: 12.95 Per Day
Food and Beverage Service Charge: 22.00%
Audio Visual Service Charge: 22.00%

Amenities / Features


  • Air conditioning
  • Airport Shuttle
  • Alarm clock
  • ATM
  • Baby facilities in room
  • Baggage storage facilities
  • Breakfast in room
  • Central location
  • Child facilities
  • Clothes drying
  • Complimentary breakfast
  • Complimentary newspaper
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Dinner available
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Hair dresser
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Ironing facilities
  • Jacuzzi
  • Kitchenette in room
  • Laundry facilities
  • Licensed bar
  • Movies in room
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Office in room available
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Refrigerator
  • Restaurant
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Shows or evening entertainment
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • Travellers cheques accepted
  • TV room
  • Voicemail

Airport & Shuttle Information

Airport Transportation is available between hotel and Cleveland Hopkins International Airport.

Local Shuttle Info: hotel shuttle will transport to area attractions, restaurants, etc. within 2 miles of property

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Sorry, pets are not allowed.

About Embassy Suites

  • Free Cooked-to-Order Breakfast
  • Offer spacious Two-Room Suites great for groups or large families
  • Free snacks and drinks during evening reception for all ages
  • Can pre-order services online before arriving

The Embassy Suites highlights above are subject to change without notice.

Previously known as:
Embassy Suites by Hilton Cleveland Rockside, Embassy Suites Cleveland

FAQs about Embassy Suites Cleveland Rockside

What time is check in?

Check in time is 3:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 12:00 PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Embassy Suites Cleveland Rockside have?

There are 271 sleeping rooms in the hotel.

Is there any meeting space at Embassy Suites Cleveland Rockside?

Yes, they have 1 meeting room that can support various table layouts.

Can I get a AAA rate at Embassy Suites Cleveland Rockside?

Sorry, this hotel does not offer AAA hotel discounts at this time.

Can I get a Senior or AARP rate at Embassy Suites Cleveland Rockside?

Yes, they have stay dates that support Senior hotel discounts. Example room type: AARP Member Savings 2 Room Corner Suite 2 Double Beds Larger Suite WiFi Available Sofa Bed Refridger

Is there a gym at Embassy Suites Cleveland Rockside?

Yes, there is a gym/fitness area available on-site at the property.

Is there a pool at Embassy Suites Cleveland Rockside?

Yes, there is a pool on-site at the property..

Testimonials:

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"Yes, this site was SUPER helpful! I had been searching for a couple days for cheap hotels in New York and as soon as I registered with you guys, they started bidding on me! It was awesome." J.L. - Ontario, CA

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