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Average
3.0/5
Based on 2103 guest reviews
- Outdoor pool at hotel
- Free comp. breakfast
- The Avg. Group Saves 11.0%!
- Access to gym on-site
- Hotel has 119 rooms
- Check out time: 12:00pm
- Group friendly rating of 10.0/10
Standard prices by room type for the next 60 days
Room Types
Local Attractions
Carowinds located at next exit. Charlotte Premium Outlets within minutes. Convenient to all major Charlotte attractions. 6 miles to uptown Charlotte.
Map Location of Sonesta ES Suites Charlotte Arrowood
Verified Reviews of Sonesta Es Suites Charlotte Arrowood
Below are the verified reviews from guests that we have booked recently: "Rgrant"
Overall Score4.0/ 5
The staff was professional and the room was clean however I thought that $100 for incidentals was a bit much. Most places charge $50.
Randetta G. (Group coordinator, booked 2 rooms), from 
01-Sep-2021 Verified Review, stayed from Fri Aug 27 to Sat Aug 28 2021 at a $84.99 average nightly rate. 
"The stay was very comfortable. And the breakfast was good."
Overall Score4.0/ 5
This was our first stay at this hotel. We enjoyed it. Excellent customer service!
Edward T. (Individual traveler, booked 1 room), from
24-Nov-2019 Verified Review, stayed from Fri Nov 22 to Sun Nov 24 2019 at a $79.00 average nightly rate. "Probably Would Not Stay There Again."
Overall Score3.0/ 5
The rooms were nice, but I had ants all in my bathroom. They were on the shower walls and floor.
Shavonia P. (Individual traveler, booked 1 room), from
23-Apr-2015 Verified Review "Under Construction"
Overall Score1.0/ 5
This experience was asful. The hotel was under major construction. It was a mess! I feel I should have been forewarned about this. I certainly WOULD NOT have stayed there. I tried to find another place to stay and everything was sold out, so I was STUCK there. I will not use this website or hotel every again. I am very disappointed that I did not have warning of the construction.
Chuck H. (Individual traveler, booked 1 room), from
17-Jul-2014 Verified Review, stayed from Mon Jul 14 to Thu Jul 17 2014 at a $118.27 average nightly rate. "Great! Very clean!"
Overall Score5.0/ 5
The associate checking us in was so helpful. Very clean property and rooms very nice .
Tina K. (Individual traveler, booked 1 room), from
26-Apr-2014 Verified Review Property Description
Sonesta ES Suites in Charlotte a completed $5.8 million dollar renovation in December 2014. All-suite hotel features complimentary hot breakfast buffet, wonderfully green landscaped seasonal outdoor pool, sport court and gas grills. Hotel also features a Coffee & Smoothie bar, Shoppe, guest laundry facility and exercise facility. Beautifully decorated new suites include fully equipped kitchens featuring all new black appliances, stove top, refrigerator, dishwasher, toaster, and coffee maker. Each suite also features a cozy new bed, 39" flat screen HDTV and ample workspace to spread out and relax in.
Details / Other Expenses
| Check In: | 3:00pm |
| Check Out: | 12:00pm |
| Year of Last Renovation: | 2014 |
| Floors: | 3 |
| Rooms: | 119 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 119 |
| Handicap Rooms: | 7 |
| Suites: | 119 |
| Room Windows: | Windows Do Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 0 |
| Dist. to Food/Bars: | 0.3 Mi |
| Dist. to 24hr Restaurant: | 2.0 Mi |
| Dist. to Nearest Gym: | 0.5 Mi |
| Lounge/Bar Hours: | noon - midnight |
| FEMA Approved: | Yes |
| Pool Info: Seasonal outdoor pool and sportcourt. Open 10am-10pm | |
Policies / Expenses
| Cancellation: Individual 24 hour cancel policy. Group is based on negotiation of number of rooms. 30/60/90 day cancel policy | |
| Nightly Parking: | 0 |
| Typical Group Deposit: | 25% |
| Total Taxes: | 15.25% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| State Tax: | 7.25 PST % (lodging) |
| Occupancy Tax: | 6.00 PST % (lodging) |
| City Tax: | 2.00 PST % (lodging) |
| Resort/Hotel Fee: | 0.00 Per Night |
| Parking Fee: | 0.00 Per Night |
Amenities / Features
- Air conditioning
- Alarm clock
- Baggage storage facilities
- Camping or barbeque facilities
- Central location
- Clothes drying
- Complimentary breakfast
- Complimentary newspaper
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Electronic key card
- Elevator
- Express Check-Out
- Facilities for the disabled
- Fax available
- Fitness and health center
- Free local calls
- Hairdryer available
- Handicap accessible
- Ice Maker
- Internet - wireless
- Free WiFi Internet
- Ironing facilities
- Kitchenette in room
- Laundry facilities
- Microwave in room
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Pets allowed
- Private bathroom in room
- Quiet location
- Refrigerator
- Safe in rooms
- Self controlled heating/cooling system
- Shop
- Shower
- Swimming pool - outdoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Telephone - Free local calls
- Television
- TV - Free Cable
- TV Channel: HBO
- Tennis court
- Travellers cheques accepted
- Voicemail
- Breakfast in room
- Laundry valet service
- Concierge service
Airport & Shuttle Information
9 miles to Charlotte Douglass Airport.
Local Shuttle Info: No shuttle service available
Breakfast Information
Breakfast is a complimentary hot breakfast buffet. Eggs,meat,carb along with fresh baked Scones and muffins, toaster bar, fresh fruit, yogurt, cereal, oatmeal or grits.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed.$75.00 for 1-2 night stay $150.00 for 3 or more nights.
Internet / WiFI
Wi-Fi is complimentary for registered guests and will receive enhanced internet access if signed up for Travel Pass our frequent stay program. Our current basic speed is 1024/3072 Kbps and enhanced is 2048/6144 Kbps.
About Sonesta
- For long stays, check out the Sonesta ES studio suites
- More than 55 properties in brand
- For groups they can typically comp 1 room per 40
The Sonesta highlights above are subject to change without notice.
Previously known as:
Sonesta Es Suites
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FAQs about Sonesta Es Suites Charlotte Arrowood
What time is check in?
Check in time is 3:00pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 12:00pm based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Sonesta Es Suites Charlotte Arrowood have?
There are 119 sleeping rooms in the hotel.
What kind of breakfast is at Sonesta Es Suites Charlotte Arrowood?
Breakfast is a complimentary hot breakfast buffet. Eggs,meat,carb along with fresh baked Scones and muffins, toaster bar, fresh fruit, yogurt, cereal, oatmeal or grits.
How much does internet cost?
Wi-Fi is complimentary for registered guests and will receive enhanced internet access if signed up for Travel Pass our frequent stay program. Our current basic speed is 1024/3072 Kbps and enhanced is 2048/6144 Kbps.
Can I get a AAA rate at Sonesta Es Suites Charlotte Arrowood?
Sorry, this hotel does not offer AAA hotel discounts at this time.
Can I get a Senior or AARP rate at Sonesta Es Suites Charlotte Arrowood?
Sorry, this hotel does not offer senior hotel discounts at this time.
Is there a gym at Sonesta Es Suites Charlotte Arrowood?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at Sonesta Es Suites Charlotte Arrowood?
Yes, there is a pool on-site at the property. Seasonal outdoor pool and sportcourt. Open 10am-10pm.
Can I get a group rate at Sonesta Es Suites Charlotte Arrowood?
Yes, you can get room block and/or discount for a group if you need 10+ rooms per night. The average groups saves around 11.0%.
Testimonials:
"Everything worked out great. We are at the end of our season, but I will definitely use you in the future for my travels needs for 2007. The rates you gave were very competitive--better than ones that I get online or over the phone." V.V. - Blacksburg, VA
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