HYATT REGENCY NEW ORLEANS

601 Loyola Ave., New Orleans, LA 70113 United States (USA)
View Map Reservations: 1-800-230-4134
4.0 Star Downtown Hotel in Orleans County
29.9495-90.07628
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Very Good
4.0/ 5

Based on 1880 guest reviews

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  • Includes an outdoor swimming pool
  • The Avg. Group Discount is 15.1%!
  • Gym is available on property
  • 1193 rooms in property
  • 32 floors in hotel
  • Check-out: 12:00pm
  • Hotel has an eco-friendly policy
  • Groups & Meetings rating of 10.0/10
  • 70 conference rooms in property

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Room Types

Check Rates1 King Bed
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Check Rates1 King Bed 42 Inch HDTV Refrigerator 1 King Bed View Central Business District
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Check Rates1 King Bed 42 Inch Hdtv: Refrigerator: 1 King Bed
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Check Rates1 King Bed Reduced Rate Tax Excluded Book Between 25aug15 28sep15
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Check Rates1 Queen Bed
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Check Rates1 Queen Bed 42 Inch HDTV Refrigerator 1 Queen Bed View Superdome
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Check Rates1 Queen Bed 42 Inch Hdtv: Refrigerator: 1 Queen Bed:
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Check Rates1 Queen Bed Reduced Rate Tax Excluded Book Between 25aug15 28sep15
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Check Rates2 Double Beds
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Check Rates2 Double Beds 42 Inch HDTV Refrigerator 2 Double Beds View Central Business District
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Check Rates2 Double Beds 42 Inch Hdtv: Refrigerator: 2 Double Beds:
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Check Rates2 Double Beds Reduced Rate Tax Excluded Book Between 25aug15 28sep15
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Check Rates2 Queen Beds
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Check Rates2 Queen Beds 42 Inch HDTV Refrigerator 2 Queen Beds View Central Business District
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Check Rates2 Queen Beds 42 Inch Hdtv: Refrigerator: 2 Queen Beds:
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Check Rates2 Queen Beds Reduced Rate Tax Excluded Book Between 25aug15 28sep15
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Check RatesADA Accessible King Tub ADA Accessible Room with Tub: 1 King Bed
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Check RatesADA Accessible Queen Shower ADA Accessible Room with Roll in Shower: 2 Queen Beds
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Check RatesAdv Purchase 1 King Bed 42 Inch Hdtv: Refrigerator: 1 King Bed
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Check RatesAdv Purchase 1 Queen Bed 42 Inch Hdtv: Refrigerator: 1 Queen Bed:
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Check RatesAdv Purchase 2 Double Beds 42 Inch Hdtv: Refrigerator: 2 Double Beds:
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Check RatesAdv Purchase 2 Queen Beds 42 Inch Hdtv: Refrigerator: 2 Queen Beds:
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Check RatesAdv Purchase ADA Accessible King Tub ADA Accessible Room with Tub: 1 King Bed
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Check RatesAdv Purchase ADA Accessible Queen Shower ADA Accessible Room with Roll in Shower: 2 Queen Beds
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Check RatesAdv Purchase Corner Room 42 Inch Hdtv: Refrigerator: 1 King Bed
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Check RatesAdv Purchase Deluxe Suite Oversized King Suite with Living Room:
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Check RatesAdv Purchase Executive Suite Oversized with Living Area: 1 King Bed:
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Check RatesAdv Purchase Premium View King High Floor King: Bridge City or Dome View:
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Check RatesAdv Purchase Premium Vw 2 Queen Beds High Floor 2 Queens:bridge:city or Dome View:
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Check RatesAdv Purchase Reg Club 2 Queen Continental Brkfst: Hors D Oeuvres:
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Check RatesAdv Purchase Reg Club King Continental Brkfst: Hors D Oeuvres:
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Check RatesBed and Breakfast 1 King Bed See Hov 42 Inch Hdtv: Refrigerator: 1 King Bed
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Check RatesBed and Breakfast 2 Queen Beds See Hov 42 Inch Hdtv: Refrigerator: 2 Queen Beds:
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Check RatesBed and Breakfast ADA Accessible King Tub See Hov ADA Accessible Room with Tub: 1 King Bed
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Check RatesBed and Breakfast ADA Accessible Queen Shower See Hov ADA Accessible Room with Roll in Shower: 2 Que
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Check RatesClub Room 1 King Bed
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Check RatesClub Room 1 King Bed Seasonal Savings 25% Off
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Check RatesClub Room 1 King Bed Spa Package
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Check RatesClub Room 2 Queen Beds
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Check RatesClub Room 2 Queen Beds Seasonal Savings 25% Off
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Check RatesClub Room 2 Queen Beds Spa Package
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Check RatesCorner Room
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Check RatesCorner Room 42 Inch HDTV Refrigerator 1 King Bed View Superdome Bridge or City
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Check RatesCorner Room 42 Inch Hdtv: Refrigerator: 1 King Bed
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Check RatesCorner Room Reduced Rate Tax Excluded Book Between 25aug15 28sep15
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Check RatesDeluxe Suite Oversized King Suite with Living Room:
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Check RatesExecutive Suite
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Check RatesExecutive Suite 1 King Bed
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Check RatesExecutive Suite 1 King Bed Seasonal Savings 25% Off
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Check RatesExecutive Suite 1 King Bed Spa Package
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Check RatesExecutive Suite Oversized with Living Area 1 King Bed Contemporary Design 42 Inch HDTV
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Check RatesExecutive Suite Oversized with Living Area: 1 King Bed:
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Check RatesPremium View King
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Check RatesPremium View King High Floor King Bridge City or Dome View Flat Screen HDTV Refrigerator
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Check RatesPremium View King High Floor King: Bridge City or Dome View:
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Check RatesPremium View King Reduced Rate Tax Excluded Book Between 25aug15 28sep15
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Check RatesPremium Vw 2 Queen Beds
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Check RatesPremium Vw 2 Queen Beds High Floor 2 Queen Beds Bridge City or Dome View Flat Screen HDTV Refrigerat
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Check RatesPremium Vw 2 Queen Beds High Floor 2 Queens:bridge:city or Dome View:
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Check RatesPremium Vw 2 Queen Beds Reduced Rate Tax Excluded Book Between 25aug15 28sep15
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Check RatesReg Club 2 Queen
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Check RatesReg Club 2 Queen Continental Breakfast Hors D Oeuvres Private Floor 2 Queen Beds
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Check RatesReg Club 2 Queen Continental Brkfst: Hors D Oeuvres:
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Check RatesReg Club King
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Check RatesReg Club King Continental Breakfast Hors D Oeuvres Private Floor 1 King Bed
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Check RatesReg Club King Reduced Rate Tax Excluded Book Between 25aug15 28sep15
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Check RatesRoom 1 King Bed Corner
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Check RatesRoom 1 King Bed Corner Bed and Breakfast
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Check RatesRoom 1 King Bed Corner Seasonal Savings 25% Off
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Check RatesRoom 1 King Bed Corner Spa Package
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Check RatesRoom 1 King Bed View
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Check RatesRoom 1 King Bed View Bed and Breakfast
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Check RatesRoom 1 King Bed View Seasonal Savings 25% Off
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Check RatesRoom 1 King Bed View Spa Package
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Check RatesRoom 2 Queen Beds View
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Check RatesRoom 2 Queen Beds View Bed and Breakfast
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Check RatesRoom 2 Queen Beds View Seasonal Savings 25% Off
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Check RatesRoom 2 Queen Beds View Spa Package
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Check RatesSeasonal Savings 1 King Bed 42 Inch Hdtv: Refrigerator: 1 King Bed
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Check RatesSeasonal Savings 1 Queen Bed 42 Inch Hdtv: Refrigerator: 1 Queen Bed:
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Check RatesSeasonal Savings 2 Double Beds 42 Inch Hdtv: Refrigerator: 2 Double Beds:
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Check RatesSeasonal Savings 2 Queen Beds 42 Inch Hdtv: Refrigerator: 2 Queen Beds:
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Check RatesSeasonal Savings Corner Room 42 Inch Hdtv: Refrigerator: 1 King Bed
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Check RatesSeasonal Savings Executive Suite Oversized with Living Area: 1 King Bed:
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Check RatesSeasonal Savings Premium View King High Floor King: Bridge City or Dome View:
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Check RatesSeasonal Savings Premium Vw 2 Queen Beds High Floor 2 Queens:bridge:city or Dome View:
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Check RatesSeasonal Savings Reg Club 2 Queen Continental Brkfst: Hors D Oeuvres:
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Check RatesSeasonal Savings Reg Club King Continental Brkfst: Hors D Oeuvres:
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Check RatesStandard Double Room 2 Double Beds
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Check RatesStandard Double Room 2 Double Beds Seasonal Savings 25% Off
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Check RatesStandard Double Room 2 Double Beds Spa Package
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Check RatesStandard Room 1 King Bed
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Check RatesStandard Room 1 King Bed Bed and Breakfast
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Check RatesStandard Room 1 King Bed Seasonal Savings 25% Off
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Check RatesStandard Room 1 King Bed Spa Package
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Check RatesStandard Room 1 Queen Bed
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Check RatesStandard Room 1 Queen Bed Seasonal Savings 25% Off
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Check RatesStandard Room 1 Queen Bed Spa Package
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Check RatesStandard Room 2 Queen Beds
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Check RatesStandard Room 2 Queen Beds Bed and Breakfast
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Check RatesStandard Room 2 Queen Beds Seasonal Savings 25% Off
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Check RatesStandard Room 2 Queen Beds Spa Package
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Check RatesState Of Louisi 1 King Bed Hpla 42 Inch Hdtv: Refrigerator: 1 King Bed
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Check RatesState Of Louisi 1 Queen Bed Hpla 42 Inch Hdtv: Refrigerator: 1 Queen Bed:
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Check RatesState Of Louisi 2 Double Beds Hpla 42 Inch Hdtv: Refrigerator: 2 Double Beds:
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Check RatesState Of Louisi 2 Queen Beds Hpla 42 Inch Hdtv: Refrigerator: 2 Queen Beds:
Non-Smoking

Local Attractions

Sports and Entertainment District, Mercedes Benz Superdome, Loyola Avenue Street Car, Champions Square, New Orleans Arena, Julia Street Art Galleries, Nation World War II Museum, Ogden Museum of Southern Art, Louisiana Children's Museum, Mahalia Jackson Theatre, Aquarium of the Americas and IMAX Theatre, Mardi Gras World

Verified Reviews of Hyatt Regency New Orleans

Below are the verified reviews from guests that we have booked recently:
"Beyond My Expectations"
Overall Score5.0/ 5
The Hyatt Regency is truly 5+ star hotel. Everyone in our group highly rated the spacious rooms, hotel elegance, and professionalism of the staff.
(Group coordinator, booked 20 rooms), from US flag
10-Oct-2015 Verified Review, stayed from Sat Oct 03 to Mon Oct 05 2015 at a $255.00 group rate (20% discount).
"Check in was not what I expected."
Overall Score3.0/ 5
The room on my confirmation was not available. This is unacceptable. When I went to check out, the rate charged was almost $50 more than my reserved/confirmed rate. It took talking to management to get it all straightened out. Again, unacceptable.
(Individual traveler, booked 1 room), from US flag
16-Jul-2014 Verified Review, stayed from Sat Jul 12 to Mon Jul 14 2014 at a $123.02 average nightly rate.
"Better than we expected."
Overall Score5.0/ 5
The hotel was convinient to the Amtrak station and to the Steetcar stop. The room was nice and clean and the staff was friendly. We enjoyed having choices of resturants and a Starbucks all under one roof so we did not have to get out in the rain to get food. My husband really enjoyed the updated features of the elevator and the auto locks just by having possession of the room key card. We look forward to our next trip to New Orleans and staying at the Loyola Hyatt. Oh and the cost of the hotel stay was very reasonable.
(Individual traveler, booked 1 room), from US flag
20-Jun-2014 Verified Review, stayed from Sun Jun 15 to Tue Jun 17 2014 at a $98.50 average nightly rate.
"Excellent Customer Service"
Overall Score4.0/ 5
Hotel staff were very friendly and helpful.
(Individual traveler, booked 1 room), from US flag
20-Jun-2014 Verified Review, stayed from Tue Jun 17 to Wed Jun 18 2014 at a $101.00 average nightly rate.
"A very pleasant experience."
Overall Score5.0/ 5
My husband and I arrived later than planned via Amtrak and the front desk crew were very nice and got us in our rooms quickly. The rooms were clean and quiet. The street car runs in front of the hotel that will carry you to heart of the action of New Orleans. We will definitely stay at this hotel again when we go back to NOLA.
(Individual traveler, booked 1 room), from US flag
19-Jun-2014 Verified Review, stayed from Sun Jun 15 to Tue Jun 17 2014 at a $98.50 average nightly rate.
"Hotel Bill"
Overall Score3.0/ 5
I called the 800 number to correct the bill. The bill is correct and I hope the credit card statement will reflect the correction. Hotel stay was great.
(Individual traveler, booked 1 room), from US flag
25-Mar-2014 Verified Review, stayed from Mon Feb 24 to Fri Feb 28 2014 at a $132.00 average nightly rate.

Summary of Verified Reviews

Summary of 2,400 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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85
Very Good

Excellent business hotel. Close to Starbucks. Luxurious Hotel. Stylish Hotel. Great shopping.

“Great conference” “Fitness center and pool were all excellent”

Great Overall Ranking Top 18% in city
Excellent Business Hotel Top 4% in city
Excellent Luxury Hotel Top 7% in city
Best Fitness Area In City
Best Wellness In City

Good to know

  • Poor access to parking

    “No self parking” “Paying for valet parking”

  • Clean hotel facilities

    “Clean comfortable establishment” “Everything was clean”

  • Poor bathroom

    “Defect hair dryer” “Toilet did not flush”

  • Great view

    “Amazing panoramic views” “Amazing panoramic view”

Review highlights

Wellness

89/100
40 reviews

Awesome wellness and fitness areas.

“Included several cardio machines” “Great gym” “Fitness center and pool were all excellent”

Location

80/100
605 reviews

Good location, close to public transport. Accessible by car, but parking is awful and costly. Near downtown with great sightseeing and shopping. Great nearby restaurants and bars with excellent excursions.

“Atmosphere around the hotel area was excellent” “Hotel location is perfect” “Grocery store and conference hall are all perfect”

Service

76/100
819 reviews

Service is generally friendly, although bar service is poor. Reception and restaurant service were acceptable but not the housekeeping. Decent management and adequately professional staff. Room service is average. Great hotel security. Disorganized booking process.

“Amazing and attentive staff” “Hotel staff was amazing” “Dishes and service was superb”

Room

62/100
845 reviews

Clean, new, decent rooms and great views. Small rooms and dirty bathrooms. Small rooms with terrible A/C, minibars, and kitchenettes. Poorly-maintained rooms with crummy furniture and TVs.

“Excellent air-conditioning” “Defect hair dryer” “Toilet did not flush”

Breakfast

62/100
83 reviews

Breakfast is decent but expensive.

“Buffet breakfast was yummy” “Free kids breakfast” “The breakfast buffet was outrageously expensive”

Comfort

60/100
332 reviews

Comfortable enough with an average noise level. Small rooms and bathrooms with shoddy A/C.

“Excellent air-conditioning” “Very calm environment” “Corner room which was very spacious and quiet”

Value

41/100
314 reviews

Poor value for money. Overpriced restaurant, particularly breakfasts, and WiFi. Affordable beverage prices.

“The breakfast buffet was outrageously expensive” “No free internet” “Was charged room charge”

WiFi

41/100
71 reviews

Poor, over-priced WiFi.

“Had to pay for internet” “Wifi would not work” “No free wifi”

Ranked top 17% by couples, with a score of 87

Good to know

  • New rooms

    “Newer towels” “New guest room”

  • Wonderful sightseeing

    “Site were all fantastic” “10 minutes from Canal street”

  • Good accessibility by car

    “A short walk or cheap cab ride from the French Quarter” “Lots of cabs”

  • New facilities

    “High tech elevators” “New property”

Review highlights

Service

78/100
160 reviews

Friendly, more-or-less professional service, and so-so reception.

“Amazing and attentive staff” “Hotel staff was amazing” “Dishes and service was superb”

Location

74/100
133 reviews

Great location. Accessible by car, but parking is awful and costly. Near to downtown with good options for sightseeing.

“Atmosphere around the hotel area was excellent” “Hotel location is perfect” “Grocery store and conference hall are all perfect”

Breakfast

60/100
21 reviews

Breakfast is decent but expensive.

“Free kids breakfast” “The breakfast buffet was outrageously expensive” “No complimentary breakfast”

Room

58/100
179 reviews

Beds are decent, and rooms are okay but run-down and small. Great views from updated, clean rooms. Tiny bathrooms and terrible TVs.

“Excellent air-conditioning” “Amenities were excellent” “Defect hair dryer”

Comfort

52/100
65 reviews

Reasonably comfortable rooms with a tolerable noise level and standard beds. Rooms and bathrooms are cramped.

“Very calm environment” “Corner room which was very spacious and quiet” “AC not working”

WiFi

40/100
17 reviews

Poor, over-priced WiFi.

“Had to pay for internet” “Wifi would not work” “No free wifi”

Value

37/100
68 reviews

Poor value for money. WiFi and breakfast pricey.

“The breakfast buffet was outrageously expensive” “No free internet” “Was charged room charge”

Ranked top 8% by families, with a score of 87

Good to know

  • Bad air conditioning

    “AC was not working” “Conditioning unit did not work”

  • Good fitness area

    “Included several cardio machines” “Great gym”

  • Great wellness & sports facilities

    “Included several cardio machines” “Great gym”

  • Small bathroom

    “Really tiny bathrooms” “Bathroom was too small”

Review highlights

Wellness

91/100
5 reviews

Awesome wellness and fitness areas.

“Included several cardio machines” “Great gym” “Fitness center and pool were all excellent”

Service

77/100
78 reviews

Friendly, more-or-less professional service, and so-so reception.

“Amazing and attentive staff” “Hotel staff was amazing” “Dishes and service was superb”

Food

75/100
23 reviews

Menu is excellent with tasty food.

“Restaurant and buffet were delicious” “Crab cakes & sushi were delicious” “Dishes and service was superb”

Location

70/100
66 reviews

Location is ok. Expensive, terrible parking. Near city centre.

“Atmosphere around the hotel area was excellent” “No hotel shuttle” “No self parking”

Breakfast

63/100
5 reviews

Breakfast is average.

“Free kids breakfast” “The breakfast buffet was outrageously expensive” “No complimentary breakfast”

Comfort

55/100
32 reviews

Comfortable enough, with reasonable noise levels and superb beds. Small rooms and bathrooms with shoddy A/C.

“Very calm environment” “Corner room which was very spacious and quiet” “No A/C”

Room

55/100
81 reviews

Decent, clean rooms with great beds and awesome views. Bad A/C in small, shoddy rooms.

“Excellent air-conditioning” “Defect hair dryer” “Toilet did not flush”

WiFi

42/100
5 reviews

Bad internet service.

“Had to pay for internet” “Wifi would not work” “No free wifi”

Value

36/100
39 reviews

Poor value for money.

“The breakfast buffet was outrageously expensive” “No free internet” “Was charged room charge”

Ranked top 4% by business travelers, with a score of 86

Good to know

  • Nice building

    “Decor was superb” “Gorgeous public spaces”

  • Friendly service

    “Thanks to hotel employee” “Staff is very attentive”

  • Fantastic service

    “Amazing and attentive staff” “Hotel staff was amazing”

  • Clean rooms

    “They cleaned pillows” “Clean shower curtain”

Review highlights

Location

81/100
29 reviews

Well-located hotel, although, unfortunately the parking isn't easy.

“Atmosphere around the hotel area was excellent” “Hotel location is perfect” “Grocery store and conference hall are all perfect”

Amenities

76/100
17 reviews

Nice building.

“Hotel grounds are exquisite” “Decor was superb” “Gorgeous public spaces”

Service

75/100
48 reviews

Friendly, more-or-less professional service, and so-so reception.

“Amazing and attentive staff” “Hotel staff was amazing” “Dishes and service was superb”

Room

58/100
46 reviews

Rooms are average - undersized, with bad bathrooms, but nice views.

“Excellent air-conditioning” “AC works well” “Defect hair dryer”

Comfort

57/100
15 reviews

Tiny, somewhat comfortable rooms.

“Excellent air-conditioning” “Very calm environment” “Corner room which was very spacious and quiet”

Value

40/100
15 reviews

Poor value for money. Internet is expensive.

“The breakfast buffet was outrageously expensive” “No free internet” “Was charged room charge”

WiFi

37/100
6 reviews

Poor, over-priced WiFi.

“Had to pay for internet” “Wifi would not work” “No free wifi”

Ranked top 16% by solo travelers, with a score of 85

Good to know

  • Stylish Hotel

    “Decor was awesome” “Nicely appointed room”

  • Poorly-maintained rooms

    “Television did not work” “Coffee maker broke”

  • Friendly service

    “Thanks to hotel employee” “Staff is very attentive”

  • Bad internet service

    “Had to pay for internet” “Wifi would not work”

Review highlights

Vibe

86/100
12 reviews

Awesome vibe. Stylish Hotel.

“Hotel grounds are exquisite” “Decor was superb” “Atmosphere around the hotel area was excellent”

Location

81/100
15 reviews

Well-located hotel, although, unfortunately the parking isn't easy.

“Atmosphere around the hotel area was excellent” “Hotel location is perfect” “Grocery store and conference hall are all perfect”

Service

75/100
27 reviews

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

“Amazing and attentive staff” “Hotel staff was amazing” “Dishes and service was superb”

Room

64/100
30 reviews

Badly maintained, mediocre rooms. Excellent beds and great views.

“Excellent air-conditioning” “Defect hair dryer” “Toilet did not flush”

Comfort

60/100
15 reviews

Comfortable enough, with reasonable noise levels and superb beds.

“Very calm environment” “Corner room which was very spacious and quiet” “AC was not working”

Value

45/100
10 reviews

Poor value for money.

“The breakfast buffet was outrageously expensive” “No free internet” “Was charged room charge”

WiFi

38/100
5 reviews

Bad internet service.

“Had to pay for internet” “Wifi would not work” “No free wifi”

Review highlights

Room

65/100
4 reviews

Room is all right.

“Excellent air-conditioning” “AC works well” “Defect hair dryer”

Good to know

  • Nice building

    “Decor was superb” “Gorgeous public spaces”

  • Friendly service

    “Thanks to hotel employee” “Staff is very attentive”

Review highlights

Vibe

84/100
7 reviews

Awesome vibe.

“Hotel grounds are exquisite” “Decor was superb” “Atmosphere around the hotel area was excellent”

Service

79/100
10 reviews

Friendly service.

“Amazing and attentive staff” “Hotel staff was amazing” “Dishes and service was superb”

Location

78/100
5 reviews

Great location.

“Atmosphere around the hotel area was excellent” “Hotel location is perfect” “Grocery store and conference hall are all perfect”

Amenities

74/100
6 reviews

Nice building.

“Hotel grounds are exquisite” “Decor was superb” “Gorgeous public spaces”

Room

67/100
9 reviews

Room is all right.

“Excellent air-conditioning” “Amenities were excellent” “Defect hair dryer”

Good to know

  • Poor access to parking

    “No self parking” “Paying for valet parking”

  • Clean hotel facilities

    “Clean comfortable establishment” “Everything was clean”

  • Clean rooms

    “They cleaned pillows” “Clean shower curtain”

  • Poor bathroom

    “Defect hair dryer” “Toilet did not flush”

Review highlights

Wellness

89/100
39 reviews

Awesome wellness and fitness areas.

“Included several cardio machines” “Great gym” “Fitness center and pool were all excellent”

Location

80/100
589 reviews

Good location, close to public transport. Accessible by car, but parking is awful and costly. Central location with great sightseeing, dining out and shopping.

“Atmosphere around the hotel area was excellent” “Hotel location is perfect” “Grocery store and conference hall are all perfect”

Service

76/100
801 reviews

Service is generally friendly, although bar service is poor. Reception and restaurant service were acceptable but not the housekeeping. Decent management and adequately professional staff. Room service is average. Great hotel security. Disorganized booking process.

“Amazing and attentive staff” “Hotel staff was amazing” “Dishes and service was superb”

Room

62/100
820 reviews

Clean, new, decent rooms and great views. Small rooms and dirty bathrooms. Small rooms with terrible A/C, minibars, and kitchenettes. Poorly-maintained rooms with crummy furniture and TVs.

“Excellent air-conditioning” “AC works well” “Defect hair dryer”

Breakfast

62/100
79 reviews

Breakfast is decent but expensive.

“Buffet breakfast was yummy” “Free kids breakfast” “The breakfast buffet was outrageously expensive”

Comfort

60/100
321 reviews

Comfortable enough with an average noise level. Small rooms and bathrooms with shoddy A/C.

“Excellent air-conditioning” “Very calm environment” “Corner room which was very spacious and quiet”

WiFi

43/100
67 reviews

Poor, over-priced WiFi.

“Had to pay for internet” “Wifi would not work” “No free wifi”

Value

42/100
307 reviews

Poor value for money. Overpriced restaurant, particularly breakfasts, and WiFi. Affordable beverage prices.

“The breakfast buffet was outrageously expensive” “No free internet” “Was charged room charge”

Ranked top 17% by couples, with a score of 86

Good to know

  • New rooms

    “Newer towels” “New guest room”

  • Wonderful sightseeing

    “Site were all fantastic” “10 minutes from Canal street”

  • New facilities

    “High tech elevators” “New property”

  • Expensive breakfast

    “The breakfast buffet was outrageously expensive” “Breakfast buffet expensive”

Review highlights

Service

78/100
158 reviews

Friendly, more-or-less professional service, and so-so reception.

“Amazing and attentive staff” “Hotel staff was amazing” “Dishes and service was superb”

Location

75/100
129 reviews

Great location. Expensive, terrible parking. Near to downtown with good options for sightseeing.

“Atmosphere around the hotel area was excellent” “Hotel location is perfect” “Grocery store and conference hall are all perfect”

Breakfast

61/100
19 reviews

Breakfast is decent but expensive.

“Free kids breakfast” “The breakfast buffet was outrageously expensive” “No complimentary breakfast”

Room

58/100
174 reviews

Beds are decent, and rooms are okay but run-down and small. Great views from updated, clean rooms. Tiny bathrooms and terrible TVs.

“Excellent air-conditioning” “Defect hair dryer” “Toilet did not flush”

Comfort

53/100
62 reviews

Reasonably comfortable rooms with a tolerable noise level and standard beds. Rooms and bathrooms are cramped.

“Very calm environment” “Corner room which was very spacious and quiet” “No A/C”

WiFi

41/100
16 reviews

Poor, over-priced WiFi.

“Had to pay for internet” “Wifi would not work” “No free wifi”

Value

38/100
66 reviews

Poor value for money. WiFi and breakfast pricey.

“The breakfast buffet was outrageously expensive” “No free internet” “Was charged room charge”

Ranked top 10% by families, with a score of 86

Good to know

  • Bad air conditioning

    “AC was not working” “Conditioning unit did not work”

  • Good fitness area

    “Included several cardio machines” “Great gym”

  • Great wellness & sports facilities

    “Included several cardio machines” “Great gym”

  • Expensive parking

    “Rates for valet parking seemed rather exorbitant” “Paying for hotel parking”

Review highlights

Wellness

91/100
5 reviews

Awesome wellness and fitness areas.

“Included several cardio machines” “Great gym” “Fitness center and pool were all excellent”

Service

77/100
77 reviews

Friendly, more-or-less professional service, and so-so reception.

“Amazing and attentive staff” “Hotel staff was amazing” “Dishes and service was superb”

Food

74/100
22 reviews

Menu is excellent with tasty food.

“Restaurant and buffet were delicious” “Crab cakes & sushi were delicious” “Dishes and service was superb”

Location

70/100
65 reviews

Location is ok. Expensive, terrible parking. Near city centre.

“Atmosphere around the hotel area was excellent” “No hotel shuttle” “Paying for hotel parking”

Comfort

55/100
29 reviews

Comfortable enough with an average noise level. Lovely beds, but neglected rooms with poor A/C.

“Very calm environment” “Corner room which was very spacious and quiet” “No A/C”

Room

55/100
78 reviews

Decent, clean rooms with great beds and awesome views. Small, neglected rooms with bad air conditioning and shabby bathrooms.

“Excellent air-conditioning” “Defect hair dryer” “Toilet did not flush”

WiFi

43/100
4 reviews

Bad internet service.

“Had to pay for internet” “Wifi would not work” “No free wifi”

Value

36/100
38 reviews

Poor value for money.

“The breakfast buffet was outrageously expensive” “No free internet” “Was charged room charge”

Ranked top 14% by business travelers, with a score of 83

Good to know

  • Internet is expensive

    “Not having free wireless IN THE ROOM” “Had to pay for internet”

  • Small rooms

    “Really tiny bathrooms” “Bathroom was too small”

  • Bad internet service

    “Had to pay for internet” “Wifi would not work”

  • Nice building

    “Decor was superb” “Gorgeous public spaces”

Review highlights

Location

81/100
28 reviews

Well-located hotel, although, unfortunately the parking isn't easy.

“Atmosphere around the hotel area was excellent” “Hotel location is perfect” “Grocery store and conference hall are all perfect”

Amenities

76/100
16 reviews

Nice building.

“Hotel grounds are exquisite” “Decor was superb” “Gorgeous public spaces”

Service

76/100
43 reviews

Friendly, more-or-less professional service, and so-so reception.

“Amazing and attentive staff” “Hotel staff was amazing” “Dishes and service was superb”

Comfort

57/100
15 reviews

Tiny, somewhat comfortable rooms.

“Excellent air-conditioning” “AC works well” “Very calm environment”

Room

57/100
42 reviews

Rooms are average - undersized, with bad bathrooms, but nice views.

“Excellent air-conditioning” “AC works well” “Defect hair dryer”

Value

40/100
15 reviews

Poor value for money. Internet is expensive.

“The breakfast buffet was outrageously expensive” “No free internet” “Was charged room charge”

WiFi

37/100
5 reviews

Poor, over-priced WiFi.

“Had to pay for internet” “Wifi would not work” “No free wifi”

Ranked top 14% by solo travelers, with a score of 85

Good to know

  • Stylish Hotel

    “Decor was awesome” “Nicely appointed room”

  • Poorly-maintained rooms

    “Television did not work” “Coffee maker broke”

  • Friendly service

    “Thanks to hotel employee” “Staff is very attentive”

  • Bad internet service

    “Had to pay for internet” “Wifi would not work”

Review highlights

Vibe

86/100
12 reviews

Awesome vibe. Stylish Hotel.

“Hotel grounds are exquisite” “Decor was superb” “Atmosphere around the hotel area was excellent”

Location

81/100
15 reviews

Well-located hotel, although, unfortunately the parking isn't easy.

“Atmosphere around the hotel area was excellent” “Hotel location is perfect” “Grocery store and conference hall are all perfect”

Service

74/100
27 reviews

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

“Amazing and attentive staff” “Hotel staff was amazing” “Dishes and service was superb”

Room

64/100
30 reviews

Badly maintained, mediocre rooms. Excellent beds and great views.

“Excellent air-conditioning” “Defect hair dryer” “Toilet did not flush”

Comfort

60/100
15 reviews

Comfortable enough, with reasonable noise levels and superb beds.

“Excellent air-conditioning” “Very calm environment” “Corner room which was very spacious and quiet”

Value

45/100
10 reviews

Poor value for money.

“The breakfast buffet was outrageously expensive” “No free internet” “Was charged room charge”

WiFi

38/100
5 reviews

Bad internet service.

“Had to pay for internet” “Wifi would not work” “No free wifi”

Review Semantics by TrustYou

Customer Reviews of Hyatt Regency New Orleans

4.0 out of 5.Based on 1880 guest reviews, Very Good

Property Description

Experience the Crescent City like never before when you stay at the revitalized Hyatt Regency New Orleans. An integral part of New Orleans' downtown for more than 30 years, Hyatt Regency New Orleans was one of the most visual representations of Hurricane Katrina's aftermath. For more than six years, locals and visitors of the Big Easy eagerly awaited the re-opening of one of the city's most important hotels. This New Orleans AAA Four Diamond hotel re-opened its doors in the fall of 2011 as the city's premier hotel for meetings, conventions, and leisure visitors alike, boasting 200,000 square feet of state-of-the-art event space, strikingly sophisticated guest rooms and luxurious amenities.Take advantage of our prime location - adjacent to the Mercedes-Benz Superdome and New Orleans Arena, blocks from the French Quarter, Morial Convention Center, and the Mississippi Riverfront. For a more leisurely approach sit back and relax while sightseeing on the brand new Loyola Avenue Streetcar Line.Our revitalized New Orleans downtown hotel includes 1,193 all-new guest rooms, including four presidential suites and five residential-style meeting planner suites, the city's largest hotel meeting and exhibition space, Borgne, the latest restaurant by James Beard award winning chef John Besh, one of the only downtown Starbucks™, Lagniappe Exchange a 24 hour fresh market, and much more. Promising a new level of service and facilities, the hotel is a one-stop shop for meeting planners and guests alike.

Green Sustainability

Clean the World soap program, full recycling program

Details / Other Expenses

Check In:3:00pm
Check Out:12:00pm
Year of Last Renovation:2011
Floors:32
Rooms:1193
Corridors:All Rooms Have Interior Hallways
Non Smoking Rooms:1193
Handicap Rooms:33
Suites:95
Room Windows:Windows Don't Open
Cleaning Frequency:Daily
Meeting Rooms:70
Meeting Space:200000 sq. feet
Banquet Space:Holds 3600 people
Dist. to Food/Bars:On-site
Dist. to 24hr Restaurant:On-site
Dist. to Nearest Gym:On-site
Lounge/Bar Hours:11 am - til
Pool Info:
Outdoor pool (seasonal) with full Bar and poolside massage services available
Policies / Expenses
Cancellation:
72 hours prior to arrival by 4:00pm Hotel time
Nightly Parking:40
Typical Group Deposit:20%
Total Taxes:14.75%
Total Misc Fees:$3.00 USD
(mandatory resort fees/taxes)
Occupancy Tax: 3.00 Per Night
Food and Beverage Tax: 9.75%
Parking Fee:40.00 Per Night
Gym Fee: 0.00 Per Day
Additional Person Fee:25.00 Per Person
Rooms Wireless Internet Fee: 9.95 Per Day (Basic internet; 1 device)
Food and Beverage Service Charge:24.00%
Avg. Continental Breakfast Cost:28.00 Per Person
Avg. Plated Breakfast Cost:32.00 Per Person
Avg. Buffet Breakfast Cost:36.00 Per Person
Avg. Plated Lunch Cost:40.00 Per Person
Avg. Buffet Lunch Cost:45.00 Per Person
Avg. Boxed Lunch Cost:33.00 Per Person
Avg. Plated Dinner Cost:80.00 Per Person
Avg. Buffet Dinner Cost:90.00 Per Person
Morning Break Cost:16.00 Per Person
Afternoon Break Cost:17.00 Per Person
Banquet Gallon of Coffee:105.00 Per Person

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Breakfast in room
  • Car rental
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Currency exchange
  • Dinner available
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Grocery service
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Laundry valet service
  • Licensed bar
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Refrigerator
  • Restaurant
  • Safe in rooms
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Shows or evening entertainment
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • TV - Free Cable
  • Travellers cheques accepted
  • Valet Parking
  • Voicemail

Airport & Shuttle Information

14 miles from Louis Armstrong International Airport (MSY)

Local Shuttle Info: http://www.myairporttrip.com/programs/neworleans/hyatt-regency/default.aspx?code=hyattweb

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Breakfast buffet, continental fare or full buffet available. Starbucks Coffee. Lagniappe Exchange. Room Service.

About Hyatt Hotels and Resorts

  • Join the Hyatt Gold Passport and get free nights, services, and benefits at any Hyatt worldwide
  • Hyatt offers spa and golf vacations, kid friendly and family getaways, a couple's retreat, and even vacation ownership
  • With more than 500 properties, Hyatt prides itself on delivering the best in comfort and relaxation
  • Guestrooms and suites offer flexibles spaces for guests to rest, feel comfortable and unwind
  • Meeting and event space is handled with care and the professionalism deserved

The Hyatt Hotels and Resorts highlights above are subject to change without notice.

Seasonality of Hotel Rates at Hyatt Regency New Orleans

Rate fluctuations of Hyatt Regency New Orleans

The chart above shows seasonality of prices for both our group prices and the best individual traveler rates we could find at the time the group/meeting offer was submitted. The best group/meeting discount shown is 52.6% in January 2015 and the highest average individual rate is $375 in the month of July 2016. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Hyatt Regency New Orleans in a month when rates are lower.

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