Candlewood Suites Alabaster, an IHG Hotel

1004 Balmoral Dr., Alabaster, AL 35007 United States (USA) near Exit 238 on I-65 (~0.5mi)
View Map Reservations: 1-800-760-7718
3.0 Star Property
33.232890-86.799390
+1-800-760-7718
IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
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Very Good
4.0/5

Based on 96 guest reviews

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  • Fitness + Health Center
  • 88 rooms in property
  • 4 floors in property
  • 88 suites in property
  • Check-in: 3:00pm
  • Check-out: 12:00pm
  • Groups & Meetings rating of 10.0/10

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Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room Types

Check Rates1 Bedroom Suite 1 Queen Bed
Non-Smoking
Check Rates1 Queen 1 Bedroom Suite
Non-Smoking
Check Rates1 Queen 1 Bedroom Suite 520 Square Foot Suite with Living and Kitchen Areas Sofa Bed
Non-Smoking
Check Rates1 Queen 1 Bedroom Suite Comm Accessible
Non-Smoking
Check Rates1 Queen 1 Bedroom Suite Comm Accessible 565 Sqft Suite with Living and Kitchen Areas Sofa Bed
Non-Smoking
Check Rates1 Queen 1 Bedroom Suite Comm Mobility Accessible Tub
Non-Smoking
Check Rates1 Queen 1 Bedroom Suite Comm Mobility Accessible Tub 520 Sqft Suite with Living and Kitchen Areas So
Non-Smoking
Check Rates1 Queen 1 Bedroom Suite Communication Mobility Accessible Bath Tub
Non-Smoking
Check Rates1 Queen Studio Suite
Non-Smoking
Check Rates1 Queen Studio Suite 345 Square Foot Suite with Full Kitchen and Refrigerator
Non-Smoking
Check Rates1 Queen Studio Suite Comm Accessible
Non-Smoking
Check Rates1 Queen Studio Suite Comm Accessible 345 Square Foot Suite with Full Kitchen
Non-Smoking
Check Rates1 Queen Studio Suite Comm Mobility Accessible
Non-Smoking
Check Rates1 Queen Studio Suite Comm Mobility Accessible 375 Sqft Suite with Roll in Shower and Full Kitchen
Non-Smoking
Check Rates1 Queen Studio Suite Comm Mobility Accessible Tub
Non-Smoking
Check Rates1 Queen Studio Suite Comm Mobility Accessible Tub 345 Square Foot Suite with Full Kitchen
Non-Smoking
Check Rates1 Queen Studio Suite Communication Accessible
Non-Smoking
Check Rates1 Queen Studio Suite Communication Mobility Accessible
Non-Smoking
Check Rates1 Queen Studio Suite Communications Mobility Accessible Bathtub
Non-Smoking
Check Rates2 Double Studio Suite
Non-Smoking
Check Rates2 Double Studio Suite 375 Square Foot Suite with Full Kitchen and Refrigerator
Non-Smoking
Check Rates2 Double Studio Suite Comm Mobility Accessible Tub
Non-Smoking
Check Rates2 Double Studio Suite Comm Mobility Accessible Tub 375 Square Foot Suite with Full Kitchen
Non-Smoking
Check Rates2 Double Studio Suite Communication Mobility Accessible Bathtub
Non-Smoking
Check RatesStudio 2 Double Beds
Non-Smoking
Check RatesStudio Suite
Non-Smoking
Check RatesStudio Suite When You Arrive At The Hotel We Will Do Our Best To Meet Your Room Type
Non-Smoking

Local Attractions

Aldridge Gardens, Alabama Railroad Museum, Vizzini Farms Winery, Oak Mountain State Parks, Verizon Wireless Music Center, Ballentrae Golf Course, DeSoto Caverns, ALabama Adventure, University of Montevallo, American Village, Lots of restaraunts and shopping within walking distance.

Verified Reviews of Candlewood Suites Alabaster An Ihg Hotel

Below are the verified reviews from guests that we have booked recently:
"Excellent property with a friendly and courteous staff."
Overall Score5.0/ 5
The property is clean and conveniently located. All staff was friendly and helpful especially Tonya. The room was clean and arranged.
(Individual traveler, booked 1 room), from US flag
09-Jul-2021 Verified Review, stayed from Tue Jul 06 to Wed Jul 07 2021 at a $129.00 average nightly rate.
"Terrible customer service."
Overall Score1.0/ 5
We didn't stay at this hotel due to the hotel canceling our prepaid reservation without notifying us. Terrible customer service and we're still waiting on our refund.
(Individual traveler, booked 1 room), from US flag
22-Jun-2021 Verified Review, stayed from Thu Jun 17 to Sun Jun 20 2021 at a $142.99 average nightly rate.
4.0 out of 5. Based on 96 guest reviews

Property Description

The Candlewood Suites is an all suite hotel. All rooms have fully equipped kitchens that includes a full size fridge, microwave and stove top, we provide all pots, pans and dishes for you to be able to cook. We have a gym with up to date equipment and a complementary washer and dryer room, all that is required is your own detergent. Gazebo out back with tables and chairs, next to two gas grills complementary for guest use. A small cupboard on site for any late night snacks or coffee cravings, and a lending locker with any home appliance you may need while at our facility. Housekeeping is once a week unless requested more frequently, Wi-Fi is free for all guests use, business center is equipped with a computer and printer down in the lobby and we are a pet friendly hotel with designated pet areas in the back of the property for play/ use. Last but not least we are an IHG hotel, and we are in the heart of Alabaster near all shopping centers and restaurants.

Details / Other Expenses

Check In: 3:00pm
Check Out: 12:00pm
Year of Last Renovation: 2017
Floors: 4
Rooms: 88
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 88
Handicap Rooms:
Suites: 88
Room Windows: Windows Do Open
Cleaning Frequency: As Needed
Meeting Rooms: 0
Meeting Space: 140 sq. feet
Dist. to Food/Bars: 0.3 Mi
Dist. to 24hr Restaurant: 0.5 Mi
Dist. to Nearest Gym: On-site
Policies / Expenses
Cancellation:
Individual Cancellation is required by 6:00pm on arrival date. Failure to do will result in charging of the first night's room and tax.Group cancellation is required 72 hours prior to arrival date. Less than 72 hours will be charge 50% of the Group Agr
Nightly Parking: 0
Total Taxes: 17.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)

Amenities / Features


  • Air conditioning
  • Alarm clock
  • Baby facilities in room
  • Baggage storage facilities
  • Camping or barbeque facilities
  • Central location
  • Clothes drying
  • Complimentary newspaper
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Ironing facilities
  • Kitchenette in room
  • Laundry facilities
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Office in room available
  • Pets allowed
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Refrigerator
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • TV room
  • Voicemail

Airport & Shuttle Information

Birmingham-Shuttlesworth International Airport (20 miles)

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Candlewood Cupboard offers many different types of breakfast options from juices, fresh fruit, breakfast entrees, muffins and many other items. All priced at $4 or under.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Yes! Pets are allowed.
Pet friendly with $50.00 pet fee

Parking Info

Large graveled truck/ bus parking across the street from the hotel - paved parking for guests in front and back of hotel

Internet / WiFI

Free for guest use

About Candlewood Suites

  • Home-like enviroment, great for an extended stay
  • Fully equipped kitchens with a full-size refrigerator with ice maker, dishwasher, microwave and stovetop, dishes, cookware, and utensils
  • Free high-speed internet access and a large workspace available in each guest room
  • TV with DVD player and a comfortable recliner
  • Comforts of Home Bedding Collection with soft pillows, high quality sheets, and a comfortable mattress set
  • Provide a Lending Locker service where guests can borrow common household items to use during their stay
  • Pets are welcome weighing less than 80 lbs
  • Free local calls and two phone lines with data port as an added convenience
  • Candlewood Cupboard offers a Brown Bag Breakfast for a meal on the go
  • Candlewood Gazebo Grill gives guests a great outdoor dining experience ideal for groups
  • Free guest laundry open 24/7 with detergent and other laundry items available at a decent price
  • Great fitness area
  • Housekeeping on a weekly basis

The Candlewood Suites highlights above are subject to change without notice.

Previously known as:
Candlewood Suites Alabaster, Candlewood Suites of Alabaster

FAQs about Candlewood Suites Alabaster An Ihg Hotel

What time is check in?

Check in time is 3:00pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 12:00pm based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Candlewood Suites Alabaster An Ihg Hotel have?

There are 88 rooms in the property.

What kind of breakfast is at Candlewood Suites Alabaster An Ihg Hotel?

Candlewood Cupboard offers many different types of breakfast options from juices, fresh fruit, breakfast entrees, muffins and many other items. All priced at $4 or under.

What parking is available at Candlewood Suites Alabaster An Ihg Hotel?

Large graveled truck/ bus parking across the street from the hotel - paved parking for guests in front and back of hotel

How much does internet cost?

Free for guest use

Can I get a AAA rate at Candlewood Suites Alabaster An Ihg Hotel?

Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA Rate - 1 Queen 1 Bedroom Suite 520 Square Foot Suite with Living and Kitchen Areas Sofa Bed

Can I get a Senior or AARP rate at Candlewood Suites Alabaster An Ihg Hotel?

Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior Discount 1 Queen 1 Bedroom Suite 520 Square Foot Suite with Living and Kitchen Areas Sofa Bed

Is there a gym at Candlewood Suites Alabaster An Ihg Hotel?

Yes, there is a gym/fitness area available on-site at the property.

Testimonials:

Testimonials icon
"Our hotel stay was wonderful. The hotel was very accomodating and well organized. We appreciate all that every one did for us. I have already told other groups about your service and plan on using it again myself." C.V. - Suwannee, FL

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