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Very Good
4.5/ 5
Based on 279 guest reviews
- With an indoor pool!
- Free breakfast
- Airport shuttle provided
- Avg. Group Discount of 5.1%!
- Fitness / Gym is on-site
- 103 rooms in property
- Groups & Meetings rating of 9.0/10
- 3 conference rooms in property
Room Types
Check Rates2 Person Whirlpool with Fireplace 42 Inch Flat Panel TV Seperate 3pc Bathroom with Shower Microwave
Non-Smoking
Check Rates2 Queen Beds Sofa Sleeper Wet Bar 42 Inch Hd TV Microwave Refrigerator Coffee Make R Easy Chair Lugg
Non-Smoking
Check Rates42 Inch Flat Panel TV Microwave Refrigerator Co Ffee Maker Easy Chair Luggage Bench Expanded Cable C
Non-Smoking
Check Rates42 Inch Flat Panel TV Seperate 3pc Bathroom Wit H Shower Microwave Refrigerator Coffee Make R Easy C
Non-Smoking
Check RatesBest Flexible Rate 2 Queen Beds 42 Inch Flat Panel TV Microwave Refrigerator Coffee Maker Easy Chair
Non-Smoking
Check RatesBest Flexible Rate King Executive 42 Inch Flat Panel TV Seperate 3pc Bathroom with Shower Microwave
Non-Smoking
Check RatesBest Flexible Rate King Feature 2 Person Whirlpool with Fireplace 42 Inch Flat Panel TV Seperate 3pc
Non-Smoking
Check RatesBest Flexible Rate Standard Room Cannot Guarantee Room Type Location 42 Inch Flat Panel TV Microwave
Non-Smoking
Check RatesBook Early N Save 2 Queen Beds 42 Inch Flat Panel TV Microwave Refrigerator Coffee Maker Easy Chair
Non-Smoking
Check RatesBook Early N Save King Executive 42 Inch Flat Panel TV Seperate 3pc Bathroom with Shower Microwave
Non-Smoking
Check RatesBook Early N Save King Feature 2 Person Whirlpool with Fireplace 42 Inch Flat Panel TV Seperate 3pc
Non-Smoking
Check RatesBook Early N Save Standard Room Cannot Guarantee Room Type Location 42 Inch Flat Panel TV Microwave
Non-Smoking
Check RatesCannot Guarantee Room Type Location 42 Inch Fla T Panel TV Microwave Refrigerator Coffee Make R Easy
Non-Smoking
Check RatesHot Breakfast Daily 6 To 10am Shuttle To Office Within 5mi Mon To Fri 2 Bed Suite 2 Queen Beds Sofa
Non-Smoking
Check RatesHot Breakfast Daily 6 To 10am Shuttle To Office Within 5mi Mon To Fri 2 Queen Beds 42 Inch Flat Pane
Non-Smoking
Check RatesHot Breakfast Daily 6 To 10am Shuttle To Office Within 5mi Mon To Fri King Executive 42 Inch Flat Pa
Non-Smoking
Check RatesHot Breakfast Daily 6 To 10am Shuttle To Office Within 5mi Mon To Fri King Feature 2 Person Whirlpoo
Non-Smoking
Check RatesHot Breakfast Daily 6 To 10am Shuttle To Office Within 5mi Mon To Fri Standard Room Cannot Guarantee
Non-Smoking
Check RatesTheatre Package This Package Includes 1 Night Accommodation Along with A Full Hot Buffet 2 Queen Bed
Non-Smoking
Check RatesTheatre Package This Package Includes 1 Night Accommodation Along with A Full Hot Buffet King Execut
Non-Smoking
Check RatesTheatre Package This Package Includes 1 Night Accommodation Along with A Full Hot Buffet King Featur
Non-Smoking
Check RatesTheatre Package This Package Includes 1 Night Accommodation Along with A Full Hot Buffet Standard Ro
Non-Smoking
Local Attractions
St. Jacobs Farmers Market, Factory Outlet Mall, St. Jacobs Playhouse, University of Waterloo, Wilfrid Laurier University, Conestoga College, City of Waterloo Museum, Kitchener Waterloo International Airport
Map / Landmarks Near Holiday Inn Express & Suites Waterloo / St. Jacobs
Verified Reviews of Holiday Inn Express & Suites Waterloo / St. Jacobs
Below are the verified reviews from guests that we have booked recently:"Excellent Accommodations"
Overall Score5.0/ 5
The hotel was a classic for the Holiday Inn Express. Front desk clerk in the am was extremely helpful and there was great hospitality in the breakfast room. Location was good too. All around a good experience. Everything was exceptional. Our people loved staying there.
Sue B. (Meeting planner, booked 25 rooms), from 
27-Jun-2015 Verified Review, stayed from Thu Jun 25 to Fri Jun 26 2015 at a C$121.99 group rate. 
"Best Holiday Inn I've ever stayed at before!"
Overall Score5.0/ 5
I booked my daughter and I in for a one-night stay as we were in town for a sports event at RIM Park. Didn't expect much but wow was I pleasantly surprised! Newly renovated. Super clean. Quiet despite being full of volleyball and hockey teams. Perfect location. Delightful staff. Not one complaint other than the kleenex was a bit rough.
Stephanie F. (Individual traveler, booked 1 room), from
29-Mar-2014 Verified Review, stayed from Fri Mar 28 to Sat Mar 29 2014 at a $130.73 average nightly rate. "New building, lovely modern decor and pool, quality quick hot breakfast!"
Overall Score4.0/ 5
Very accommodating to our demanding competitive dance schedule. Close and convenient access from home and to destination. Wonderful facilities, including microwave and TV, an excellent restaurant next door with fine prime rib! Not a fancy interior, but good food and plenty of it! Will plan to return next dance season.
Geraldine P. (Individual traveler, booked 1 room), from
23-Mar-2014 Verified Review "Would go again. Great!"
Overall Score5.0/ 5
Love the place. Clean. Staff very polite and courteous.
Marie P. (Individual traveler, booked 1 room), from
02-Mar-2014 Verified Review, stayed from Fri Feb 28 to Sun Mar 02 2014 at a $113.64 average nightly rate. Customer Reviews of Holiday Inn Express & Suites Waterloo / St. Jacobs
Property Description
Thank you for your interest in the Holiday Inn Express & Suites Waterloo/St. Jacobs for your next eventWe are happy to accommodate your guest room needs. Our complimentary Express Start Hot Buffet Breakfast is an ideal way to start each day for your group featuring two hot items daily – omelets with cheese or scrambled eggs, sausage or bacon, and biscuits, plus much more. Our hotel features free outdoor parking available on site and an indoor saltwater pool, with a kid's play area, available to relax in after a long day. Our 100% smoke free guest rooms are very spacious and feature a small fridge, 42” flat screen TV, coffee maker, microwave, iron & board, full cable, and pay per view movies. Our hotel is conveniently located directly across from the St. Jacobs Factory Outlet mall and St. Jacobs Farmers Market, which features fresh foods daily. For dining experiences Jack's Family Restaurant is only a short walk from the hotel, and for other dining experiences our friendly and courteous staff is always excited to help and give great suggestions.Within our hotel we have an extensive fitness area with new cardio and weight training equipment, guest laundry services, and 2 elevators for your convenience. We also have 1200 Square Feet of Meeting Space ideal for any corporate function or event.
Details / Other Expenses
| Check In: | 3:00pm |
| Check Out: | 12:00pm |
| Year of Last Renovation: | 2013 |
| Floors: | 6 |
| Rooms: | 103 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 103 |
| Handicap Rooms: | 4 |
| Suites: | 38 |
| Room Windows: | Windows Don't Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 3 View Spaces |
| Meeting Space: | 2400 sq. feet |
| Banquet Space: | Holds 60 people |
| Dist. to Food/Bars: | 0.2 Mi |
| Dist. to 24hr Restaurant: | 1.9 Mi |
| Dist. to Nearest Gym: | On-site |
| Pool Info: Our indoor Saltwater Pool is in a comfortable setting and has a "dumping buckets" station for the young or the young at heart. We also have a basketball play area. It is open daily from 6am - 10pm. | |
Policies / Expenses
| Cancellation: Group cancellation policy is typically 30 days prior to arrival date. Policies vary depending on group reservation. Individual cancellation is typically 72 hours prior to arrival date. | |
| Nightly Parking: | 0 |
| Total Taxes: | 13.00% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| GST: Goods and Services Tax: | 8.00 GST % |
| PST: Provincial Sales Tax: | 5.00 PST % |
| Rooms Wired Internet Fee: | 0.00 Per Day |
| Meeting Wireless Internet Fee: | 0.00 Per Day |
| Meeting Wired Internet Fee: | 0.00 Per Day |
| Meeting Power Surcharge Fee: | 0.00 Per Night |
| Food and Beverage Service Charge: | 15.00% (Gratuity) |
| Avg. Continental Breakfast Cost: | 12.00 Per Person |
| Avg. Plated Breakfast Cost: | 15.00 Per Person |
| Avg. Buffet Breakfast Cost: | 12.00 Per Person |
| Avg. Plated Lunch Cost: | 20.00 Per Person |
| Avg. Buffet Lunch Cost: | 15.00 Per Person |
| Morning Break Cost: | 7.95 Per Person |
| Afternoon Break Cost: | 7.95 Per Person |
| Banquet Gallon of Coffee: | 2.00 Per Person |
| Banquet Soda: | 2.00 Per Person |
| Banquet Bottled Water: | 2.00 Per Person |
Amenities / Features
Pet Friendly? Sorry, pets are not allowed.
- Air conditioning
- Airport Shuttle
- Alarm clock
- ATM
- Baggage storage facilities
- Bus parking
- Complimentary breakfast
- Complimentary newspaper
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Currency exchange
- Electronic key card
- Elevator
- Express Check-Out
- Facilities for the disabled
- Fax available
- Fitness and health center
- Free local calls
- Hairdryer available
- Handicap accessible
- Ice Maker
- Internet - wireless
- Internet - ethernet
- Internet is Complimentary
- Ironing facilities
- Jogging path
- Kitchen facilities
- Laundry facilities
- Movies in room
- Microwave in room
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Private bathroom in room
- Quiet location
- Radio in room
- Refrigerator
- Safe in rooms
- Self controlled heating/cooling system
- Shower
- Swimming pool - indoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Telephone - Free local calls
- Television
- TV - Free Cable
- Travellers cheques accepted
- Voicemail
Airport & Shuttle Information
A short drive from Kitchener Waterloo International Airport.
Local Shuttle Info: Shuttle availability must be scheduled at the time of the booking. Cost varies depending on pickup/drop off times and total number of people
Airport Shuttle? Yes! There is an airport shuttle.Breakfast Information
All rooms include a complimentary Hot Breakfast which is served daily from 6am - 10am. It includes scrambled eggs or cheese omelettes, bacon or sausage, coffee/tea, milks, and juices. You can also make your own pancakes. Its a great way to start your day.
About Holiday Inn Express
- Free Express Start Breakfast Bar offering eggs, omelets, bacon and sausage, and their signature cinnamon rolls just to name a few
- Have their own 100% Arabica Smart Roast Coffee
- Free high-speed internet service in every room
- eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
- Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 fax & photocopy services
- Unlimited free local and toll-free calls
The Holiday Inn Express highlights above are subject to change without notice.
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Meeting Rooms and Banquet Rooms at Holiday Inn Express & Suites Waterloo / St. Jacobs
Below are the meeting, banquet, conference and event spaces at Holiday Inn Express & Suites Waterloo / St. Jacobs.
Feel free to use the Holiday Inn Express & Suites Waterloo / St. Jacobs meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Waterloo event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Feet) | Size (sqft.) | Banquet 5'/6'  | Crescent | Classroom | Hollow Square  | U-Shape | Boardroom | Convention 8'/10'  | Theater | Reception | Regist. Desk  |
| Benjamin Room | 25 x 44 x 9 | 1200 | 60/-- | -- | 46 | 26 | 31 | 26 | --/-- | -- | 110 | -- |
Close This Benjamin RoomRoom Type: General Meeting Room Total Size: 1200 Sq. Mi Dimensions: 25 x 44 x 9 Ft. Floor Level: Ground Level Power Outlets: 6 Columns: 0 Windows: 4 Natural Light?: Yes Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? Yes Amenities Available
Half Day Rental: C$200.00 CAD Full Day Rental: C$200.00 CAD Evening Rental: C$200.00 CAD Discounts are available based on number of rooms booked and F&b that is purchased. We also have all inclusive and highly competitive meeting packages as well.     | ||||||||||||
| Benjamin A | 12 x 22 x 9 | 600 | 30/-- | -- | 25 | 14 | 10 | 15 | --/-- | -- | 40 | -- |
Close This Benjamin ARoom Type: General Meeting Room Total Size: 600 Sq. Mi Dimensions: 12 x 22 x 9 Ft. Floor Level: Ground Level Power Outlets: 6 Columns: 0 Windows: 2 Natural Light?: Yes Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? Yes Amenities Available
Half Day Rental: C$150.00 CAD Full Day Rental: C$150.00 CAD Evening Rental: C$150.00 CAD Discounts are available based on number of rooms booked and F&b that is purchased. We also have all inclusive and highly competitive meeting packages as well. | ||||||||||||
| Benjamin B | 12 x 22 x 9 | 600 | 30/-- | -- | 25 | 14 | 17 | 15 | --/-- | -- | 40 | -- |
Close This Benjamin BRoom Type: General Meeting Room Total Size: 600 Sq. Mi Dimensions: 12 x 22 x 9 Ft. Floor Level: Ground Level Power Outlets: 6 Columns: 0 Windows: 2 Natural Light?: Yes Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? Yes Amenities Available
Half Day Rental: C$150.00 CAD Full Day Rental: C$150.00 CAD Evening Rental: C$150.00 CAD Discounts are available based on number of rooms booked and F&b that is purchased. We also have all inclusive and highly competitive meeting packages as well. | ||||||||||||
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