Holiday Inn Express & Suites Waterloo / St. Jacobs

14 Benjamin Rd., Waterloo, ON N2V2J9 Canada (CAN)
View Map Reservations: 1-800-760-7718
2.5 Star Suburban Hotel
43.50614-80.55432

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Include Discounts:

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room Types

Check Rates1 King Bed
Non-Smoking
Check Rates1 King Bed (Feature)
Non-Smoking
Check Rates1 King Bed (King Feature Non Smoking)
Non-Smoking
Check Rates2 Bed Mobility Accessible Roll Shower
Non-Smoking
Check Rates2 Bed Suite
Non-Smoking
Check Rates2 Queen Beds
Non-Smoking
Check Rates2 Queen Beds 42 Inch Flat Panel TV Microwave, Refrigerator Coffee Maker Easy Chair
Non-Smoking
Check Rates5000 Rewards Club Bonus Includes Room and 5000 Rewards Club Bonus 2 Queen Beds 42 Inch Flat Panel TV
Non-Smoking
Check Rates5000 Rewards Club Bonus Includes Room and 5000 Rewards Club Bonus King Executive 42 Inch Flat Panel
Non-Smoking
Check Rates5000 Rewards Club Bonus Includes Room and 5000 Rewards Club Bonus King Feature 2 Person Whirlpool wi
Non-Smoking
Check Rates5000 Rewards Club Bonus Includes Room and 5000 Rewards Club Bonus Standard Room Cannot Guarantee Roo
Non-Smoking
Check RatesBfr Room Hot Breakfast Daily 6 To 2 Bed Suite 2 Queen Beds Sofa Sleeper Wet Bar 42 Inch Hd TV Microw
Non-Smoking
Check RatesBfr Room Hot Breakfast Daily 6 To 2 Queen Beds 42 Inch Flat Panel TV Microwave, Refrigerator Coffee
Non-Smoking
Check RatesBfr Room Hot Breakfast Daily 6 To King Executive 42 Inch Flat Panel TV Seperate 3pc Bathroom with Sh
Non-Smoking
Check RatesBfr Room Hot Breakfast Daily 6 To King Feature 2 Person Whirlpool with Fireplace 42 Inch Flat Panel
Non-Smoking
Check RatesBfr Room Hot Breakfast Daily 6 To Standard Room Cannot Guarantee Room Type Location 42 Inch Flat Pan
Non-Smoking
Check RatesExecutive King Room
Non-Smoking
Check RatesExecutive Queen Room with 2 Queen Beds
Non-Smoking
Check RatesExecutive Room
Non-Smoking
Check RatesExecutive Room 1 King Bed
Non-Smoking
Check RatesHot Breakfast Daily 6 To 10am Shuttle To 2 Bed Suite 2 Queen Beds Sofa Sleeper Wet Bar 42 Inch Hd TV
Non-Smoking
Check RatesHot Breakfast Daily 6 To 10am Shuttle To 2 Queen Beds 42 Inch Flat Panel TV Microwave, Refrigerator
Non-Smoking
Check RatesHot Breakfast Daily 6 To 10am Shuttle To King Executive 42 Inch Flat Panel TV Seperate 3pc Bathroom
Non-Smoking
Check RatesHot Breakfast Daily 6 To 10am Shuttle To King Feature 2 Person Whirlpool with Fireplace 42 Inch Flat
Non-Smoking
Check RatesHot Breakfast Daily 6 To 10am Shuttle To Standard Room Cannot Guarantee Room Type Location 42 Inch F
Non-Smoking
Check RatesHot Breakfast Daily 6 To 2 Bed Suite 2 Queen Beds Sofa Sleeper Wet Bar 42 Inch Hd TV Microwave
Non-Smoking
Check RatesHot Breakfast Daily 6 To 2 Queen Beds 42 Inch Flat Panel TV Microwave, Refrigerator Coffee Maker Eas
Non-Smoking
Check RatesHot Breakfast Daily 6 To King Executive 42 Inch Flat Panel TV Seperate 3pc Bathroom with Shower Micr
Non-Smoking
Check RatesHot Breakfast Daily 6 To King Feature 2 Person Whirlpool with Fireplace 42 Inch Flat Panel TV Sepera
Non-Smoking
Check RatesHot Breakfast Daily 6 To Standard Room Cannot Guarantee Room Type Location 42 Inch Flat Panel TV Mic
Non-Smoking
Check RatesKing Executive
Non-Smoking
Check RatesKing Executive 42 Inch Flat Panel TV Seperate 3pc Bathroom with Shower Microwave
Non-Smoking
Check RatesKing Feature
Non-Smoking
Check RatesKing Feature 2 Person Whirlpool with Fireplace 42 Inch Flat Panel TV Seperate 3pc
Non-Smoking
Check RatesKing Mobility Accessible Roll in Shower
Non-Smoking
Check RatesKing Room with Spa Bath
Non-Smoking
Check RatesQueen Suite with Sofa Bed
Non-Smoking
Check RatesRoom Selected At Check in
Non-Smoking
Check RatesStandard Room Cannot Guarantee Room Type Location 42 Inch Flat Panel TV Microwave
Non-Smoking
Check RatesStandard Room, King or Two Doubles
Non-Smoking
Check RatesSuite
Non-Smoking
Check RatesSuite (Stuido)
Non-Smoking
Check RatesSuite 2 Rooms
Non-Smoking
Check RatesSuite Multiple Beds (Stuido) 2 Queen and 1 Sofa Bed
Non-Smoking

Local Attractions

St. Jacobs Farmers Market, Factory Outlet Mall, St. Jacobs Playhouse, University of Waterloo, Wilfrid Laurier University, Conestoga College, City of Waterloo Museum, Kitchener Waterloo International Airport

Verified Reviews of Holiday Inn Express & Suites Waterloo / St. Jacobs

Below are the verified reviews from guests that we have booked recently:
"Very nice and clean."
Overall Score5.0/ 5
The hotel room was very clean and bathroom very nice overall excellent hotel.
(Individual traveler, booked 1 room), from US flag
12-Oct-2019 Verified Review, stayed from Fri Oct 11 to Sat Oct 12 2019 at a C$105.44 average nightly rate.
"Holiday Inn Express"
Overall Score4.0/ 5
Very Good.
(Individual traveler, booked 1 room), from CA flag
29-Jul-2019 Verified Review, stayed from Fri Jul 26 to Sat Jul 27 2019 at a C$117.69 average nightly rate.
"Great hotel reasonably priced."
Overall Score4.0/ 5
Breakfast was plentiful and there was some rotation with hot items daily. Breakfast attendants were quick to refill items. Something for everyone and I liked the fact that breakfast was available for a four hr window to accommodate those early and late risers. Coffee and tea available all day long. Staff was friendly. One reception desk clerk even helped me with my luggage when he had a spare moment. I had extra items like a walker, wheelchair, etc because I was traveling with an elderly family member. We were in a handicap accessible room. Worked out well for elderly family member. Hallways were a bit noisy at night but that's to be expected at larger family oriented hotels. Our door locked but was not flush against the wall and I felt there could have been better soundproofing to the hallway if the door would have aligned better. Outlet mall across the street and a large Walmart very close.
(Individual traveler, booked 1 room), from US flag
02-Jun-2019 Verified Review, stayed from Tue May 28 to Sat Jun 01 2019 at a $99.20 average nightly rate.
"New, clean lovely hotel."
Overall Score5.0/ 5
Had a great night. Clean, quiet. Sheets were very soft, bed super comfy. Room just lovely and spacious. Great value! Would stay again.
(Group coordinator, booked 10 rooms), from CA flag
28-May-2019 Verified Review, stayed from Sat May 25 to Sun May 26 2019 at a C$149.00 group rate (14% discount).

Customer Reviews of Holiday Inn Express & Suites Waterloo / St. Jacobs

4.5 out of 5. Based on 420 guest reviews, Very Good

Property Description

Thank you for your interest in the Holiday Inn Express & Suites Waterloo/St. Jacobs for your next eventWe are happy to accommodate your guest room needs. Our complimentary Express Start Hot Buffet Breakfast is an ideal way to start each day for your group featuring two hot items daily – omelets with cheese or scrambled eggs, sausage or bacon, Make-Your-Own-Pancakes, and biscuits, plus much more. Our hotel features free outdoor parking available on site and an indoor heated pool, with a Splash Pad kid's play area (dumping buckets, water toys whirlpool jets), available to relax in after a long day. Our 100% smoke free guest rooms are very spacious and feature a small fridge, 42” flat screen TV, Keurig® coffee maker, microwave, iron & board, full cable. Our hotel is conveniently located directly across from the St. Jacobs Factory Outlet mall and St. Jacobs Farmers Market, which features fresh foods daily. For dining experiences Jack's Family Restaurant is only a short walk from the hotel, and for other dining experiences our friendly and courteous staff is always excited to help and give great suggestions.Within our hotel we have an extensive fitness area with new cardio and weight training equipment, guest laundry services, and 2 elevators for your convenience. We also have 1200 Square Feet of Meeting Space ideal for any corporate function or event.

Green Sustainability

Our Greener Stay Program is available for IHG Reward Members. Earn 500 points per stay and help conserve energy and save the planet. No housekeeping service will be provided in exchange for 500 points per stay.

Details / Other Expenses

Check In: 3:00pm
Check Out: 12:00pm
Year of Last Renovation: 2013
Floors: 6
Rooms: 103
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 103
Handicap Rooms: 4
Suites: 38
Room Windows: Windows Don't Open
Cleaning Frequency: Daily
Meeting Rooms: 5 View Spaces
Meeting Space: 4700 sq. feet
Banquet Space: Holds 64 people
Dist. to Food/Bars: 0.2 Mi
Dist. to 24hr Restaurant: 1.9 Mi
Dist. to Nearest Gym: On-site
Pool Info:
Our indoor heated pool is in a comfortable setting and has a "dumping buckets" station for the young or the young at heart. We also have a Splash Pad to keep the young kids busy. It is open daily from 6am - 10pm.
Policies / Expenses
Cancellation:
Group cancellation policy is typically 30 days prior to arrival date. Policies vary depending on group reservation. Individual cancellation is typically 72 hours prior to arrival date.
Nightly Parking: 0
Typical Group Deposit: 50%
Total Taxes: 13.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
City Tax: 4.25%
GST: Goods and Services Tax: 8.00 GST %
PST: Provincial Sales Tax: 5.00 PST %
Rooms Wired Internet Fee: 0.00 Per Day
Meeting Wireless Internet Fee: 0.00 Per Day
Meeting Wired Internet Fee: 0.00 Per Day
Meeting Power Surcharge Fee: 0.00 Per Night
Food and Beverage Service Charge: 15.00% (Gratuity)
Avg. Continental Breakfast Cost: 12.00 Per Person
Avg. Plated Breakfast Cost: 15.00 Per Person
Avg. Buffet Breakfast Cost: 12.00 Per Person
Avg. Plated Lunch Cost: 20.00 Per Person
Avg. Buffet Lunch Cost: 15.00 Per Person
Morning Break Cost: 7.95 Per Person
Afternoon Break Cost: 7.95 Per Person
Banquet Gallon of Coffee: 2.00 Per Person
Banquet Soda: 2.00 Per Person
Banquet Bottled Water: 2.00 Per Person

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Airport Shuttle
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Bus parking
  • Complimentary breakfast
  • Complimentary newspaper
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Currency exchange
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Free WiFi Internet
  • Ironing facilities
  • Jogging path
  • Kitchenette in room
  • Laundry facilities
  • Movies in room
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Refrigerator
  • Safe in rooms
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • Travellers cheques accepted
  • Voicemail

Airport & Shuttle Information

A short drive from Kitchener Waterloo International Airport.

Local Shuttle Info: Shuttle availability must be scheduled at the time of the booking. Cost varies depending on pickup/drop off times and total number of people

Breakfast Information

All rooms include a complimentary Hot Breakfast which is served daily from 6am - 10am. It includes scrambled eggs or cheese omelettes, bacon or sausage, coffee/tea, milks, juices, fruit, yogurts and condiments. You can also make your own pancakes. Its a great way to start your day.

Parking Info

Complimentary outdoor parking is available for all guests as well as designated handicap access. User parks at own risk, and is responsible for their own belongings.

Internet / WiFI

Our High-Speed Wi-Fi is complimentary throughout the entire Hotel and is available to all guests and meeting room patrents.

About Holiday Inn Express

  • Free Express Start Breakfast Bar offering eggs, omelets, bacon and sausage, and their signature cinnamon rolls just to name a few
  • Have their own 100% Arabica Smart Roast Coffee
  • Free high-speed internet service in every room
  • eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
  • Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 fax & photocopy services
  • Unlimited free local and toll-free calls

The Holiday Inn Express highlights above are subject to change without notice.

Meeting Rooms and Banquet Rooms at Holiday Inn Express & Suites Waterloo / St. Jacobs

Below are the meeting, banquet, conference and event spaces at Holiday Inn Express & Suites Waterloo / St. Jacobs.

Feel free to use the Holiday Inn Express & Suites Waterloo / St. Jacobs meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Waterloo event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Benjamin Room 25 x 44 x 9 120060/----46263126--/----110--
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Benjamin Room

Room Type:
General Meeting Room
Total Size:
1200 Sq. Mi
Dimensions:
25 x 44 x 9 Ft.
Floor Level:
Ground Level
Power Outlets:
6
Columns:
0
Windows:
4
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
Half Day Rental:
C$200.00 CAD
Full Day Rental:
C$200.00 CAD
Evening Rental:
C$200.00 CAD
Discounts are available based on number of rooms booked and F&b that is purchased. We also have all inclusive and highly competitive meeting packages as well.
Benjamin Room Meeting Space Thumbnail 1
Benjamin Room Meeting Space Thumbnail 2
Benjamin Room Meeting Space Thumbnail 3
Photo of Benjamin Room
Benjamin A 12 x 22 x 9 60030/----25141015--/----40--
Close This

Benjamin A

Room Type:
General Meeting Room
Total Size:
600 Sq. Mi
Dimensions:
12 x 22 x 9 Ft.
Floor Level:
Ground Level
Power Outlets:
6
Columns:
0
Windows:
2
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
Half Day Rental:
C$150.00 CAD
Full Day Rental:
C$150.00 CAD
Evening Rental:
C$150.00 CAD
Discounts are available based on number of rooms booked and F&b that is purchased. We also have all inclusive and highly competitive meeting packages as well.
Benjamin B 12 x 22 x 9 60030/----25141715--/----40--
Close This

Benjamin B

Room Type:
General Meeting Room
Total Size:
600 Sq. Mi
Dimensions:
12 x 22 x 9 Ft.
Floor Level:
Ground Level
Power Outlets:
6
Columns:
0
Windows:
2
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
Half Day Rental:
C$150.00 CAD
Full Day Rental:
C$150.00 CAD
Evening Rental:
C$150.00 CAD
Discounts are available based on number of rooms booked and F&b that is purchased. We also have all inclusive and highly competitive meeting packages as well.
Benjamin Room A 40 x 30 x 1200 1200--/----30201520--/--5040--
Close This

Benjamin Room A

Room Type:
General Meeting Room
Total Size:
1200 Sq. Mi
Dimensions:
40 x 30 x 1200 Ft.
Floor Level:
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
    Benjamin Room B 25 x 44 x 9 1100--/----30201520--/--5040--
    Close This

    Benjamin Room B

    Room Type:
    General Meeting Room
    Total Size:
    1100 Sq. Mi
    Dimensions:
    25 x 44 x 9 Ft.
    Floor Level:
    Natural Light?:
    No
    Obstructions?
    No
    Built In Screens?
    No
    Built In Stage?
    No
    Built In A/V?
    No
    Amenities Available

      FAQs about Holiday Inn Express & Suites Waterloo / St. Jacobs

      What time is check in?

      Check in time is 3:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

      What time is check out?

      Check out time is 12:00 PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

      How many rooms does Holiday Inn Express & Suites Waterloo / St. Jacobs have?

      There are 103 rooms in the property.

      Is there any meeting space at Holiday Inn Express & Suites Waterloo / St. Jacobs?

      Yes, they have 5 meeting rooms that can support various table layouts.

      What kind of breakfast is at Holiday Inn Express & Suites Waterloo / St. Jacobs?

      All rooms include a complimentary Hot Breakfast which is served daily from 6am - 10am. It includes scrambled eggs or cheese omelettes, bacon or sausage, coffee/tea, milks, juices, fruit, yogurts and condiments. You can also make your own pancakes. Its a great way to start your day.

      What parking is available at Holiday Inn Express & Suites Waterloo / St. Jacobs?

      Complimentary outdoor parking is available for all guests as well as designated handicap access. User parks at own risk, and is responsible for their own belongings. Great parking, according to 94%.

      How much does internet cost?

      Our High-Speed Wi-Fi is complimentary throughout the entire Hotel and is available to all guests and meeting room patrents.

      Can I get a AAA rate at Holiday Inn Express & Suites Waterloo / St. Jacobs?

      Sorry, this hotel does not offer AAA hotel discounts at this time.

      Can I get a Senior or AARP rate at Holiday Inn Express & Suites Waterloo / St. Jacobs?

      Sorry, this hotel does not offer senior hotel discounts at this time.

      Is there a gym at Holiday Inn Express & Suites Waterloo / St. Jacobs?

      Yes, there is a gym/fitness area available on-site at the property.

      Is there shopping nearby?

      Yes. Located near shopping areas with easy access to parking. Great shopping. Most guests liked the proximity to shopping.

      Is there a WiFi internet?

      Yes. Average wifi quality. About half of guests thought the wifi quality was ok.

      Is there a pool at Holiday Inn Express & Suites Waterloo / St. Jacobs?

      Yes, there is a pool on-site at the property. Our indoor heated pool is in a comfortable setting and has a "dumping buckets" station for the young or the young at heart. We also have a Splash Pad to keep the young kids busy. It is open daily from 6am - 10pm..

      Testimonials:

      Testimonials icon
      "You found me a great hotel (which I would never have thought of), they told me who to contact, they even offered to help us get an upgrade...and after our stay, they got in touch to ask me how everything went. A really easy and professional service and it made our rugby trip successful - thank you!" D.P. - London, United Kingdom

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