The Palm at Playa

8th St. Between 5th & 10th Ave., Playa Del Carmen 77710 Mexico (MEX)
4 Star Luxury Property

Check Current Prices

Include Discounts:

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Local Attractions

The Palm at Playa, stacked at the best side, puts the best in town to handy distance. “La 5ta Avenida”, practically our doorstep, is polished, stylish and bursting with attitude. Casual and safe, this cosmopolitan pedestrian blossom aside to pure white-powdery shores (no more than a block away) and city life packed with trendy bars, an eclectic source cuisine, a wide range shopping and petite boutiques sprawl all long. Although the hotel itself has been conceived to enjoy, its location is also a good starting point for exploring the surrounding area. From here you can combine the Playa's authentic charm and include the possibility of a range of activities such as: beach clubs, active nightlife, water sports, in-sea scuba and cenote diving - which is one of the specialties in the area-, and even yoga. In addition, The Palm at Playa is ideal for touring and expedition: explore an underground river, visit Tulúm, live the seclusion of Sian Kaan´s, or perhaps, sightseeing the “New 7 World Wonder” of Chichen Itza
4.5 out of 5. Based on 2308 guest reviews

Property Description

THE PALM AT PLAYA – a gem rised on the beachFor an adults oriented boutique hotel in Playa del Carmen, the best character is to reflect the magic lifestyle in which this town wakes up every day. The Palm at Playa, the newest gem in town goes beyond the typical hospitality with accurate service, contemporary-beach design and a superb proximity to the town's most vibrant area. This superb location puts the best in town to handy distance the famous “5ta Avenida”, petite cafes, active nightlife, great shopping and a fantastic beach lifestyle. There are 69 stylish accommodations which include lofts and suites very large, resort-class & chic. The Restaurant Calle Ocho, offering Mexican-contemporary cuisine; a lively roof-top with the Bar, the swimming pool, gym and a holistic therapy room at the Spa.The Palm at Playa also offers the most unique and stylish event venues with different spaces to choose from:*For corporate meetings, business lunches, interviews and private dining a private space, fully equipped, with seating capacity up to 40 persons in classroom-style. Or up to 20 boardroom-style. *For Small & Private, others prefer to take over the Palm Deluxe Suite, which is ideal for gathering of up to 8 persons. *For Outdoor Events the outdoor rooftop terrace offers spectacular views to ocean is highly recommended to receptions and cocktails up to 150 persons.This combination of boutique-style attention blended with a world-class resorts accommodations means that we offer the best of both worlds. The Palm at Playa may not be remote and huge, but for anyone who combines business and leisure know, it worth the journey!

Details / Other Expenses

Check In: 3:00pm
Check Out: 12:00am
Year of Last Renovation: 2013
Floors: 4
Rooms: 69
Corridors: All Rooms Have Exterior Hallways
Non Smoking Rooms: 69
Handicap Rooms: 3
Suites: 55
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 0
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: On-site
Dist. to Nearest Gym: On-site
Lounge/Bar Hours: Roof Club opens 9AM to 1AM
Pool Info: 9:00 to 20:00 Rooftop
Policies / Expenses
Partial or total Cancellation Penalties Policy: Within 60-31 days prior to arrival 50% full value/ Within 30 to arrival 100%/ No show, early ch-out and unused nights charges 100%/ Deposit Policy applies/ Special terms apply for more than 35rms
Typical Group Deposit: 50%
Total Taxes: 19.00%
Total Misc Fees: $5.00 USD
(mandatory resort fees/taxes)
Occupancy Tax: 3.00%
VAT: Value Added Tax: 16.00%

Amenities / Features

  • Air conditioning
  • Airport Shuttle
  • Alarm clock
  • Breakfast in room
  • Car rental
  • Central location
  • Complimentary breakfast
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Currency exchange
  • Dinner available
  • DVD Player
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Fax available
  • Fitness and health center
  • Garage
  • Hairdryer available
  • Ice Maker
  • Internet - wireless
  • Free WiFi Internet
  • Ironing facilities
  • Jacuzzi
  • Licensed bar
  • Non-smoking rooms
  • 24 hours opened
  • Private bathroom in room
  • Radio in room
  • Restaurant
  • Safe in rooms
  • Self controlled heating/cooling system
  • Shower
  • Solarium
  • Spa
  • Swimming pool - outdoor
  • Telephone in all rooms
  • TV - Free Cable
  • Terrace
  • Facilities for the disabled
  • Golf course on hotel grounds
  • Handicap accessible
  • Laundry valet service
  • Internet - ethernet

Airport & Shuttle Information

Access Points: Cancun International Airport 60 Kms north (40 min)Cancun Hotel Zone at 70 Miles north (1hr)Cancun City 75 Kms north (1hr)By Bus:Tulum south to 40 km (40 min)ADO Playa del Carmen Terminal 4 blocks from the hotel on 5th Avenue.

Local Shuttle Info: Airport to HotelBy bus: To ADO Playa del Carmen Terminal 4 blocks away on 5th Avenue (15usd).Private Service: To hotel upon reservation (80usd)

Breakfast Information

Free Breakfast

Pet Friendly?

Sorry, pets are not allowed.

FAQs about The Palm at Playa

What time is check in?

Check in time is 3:00pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 12:00am based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does The Palm at Playa have?

There are 69 sleeping rooms in the hotel.

What kind of breakfast is at The Palm at Playa?

Free Breakfast

Is there a gym at The Palm at Playa?

Yes, there is a gym/fitness area available on-site at the property.

Is there shopping nearby?

Yes. Great shopping. Most guests liked the proximity to shopping.

Is there a WiFi internet?

Yes. WiFi system needs upgrading. Wifi quality could be improved. Most guests said the wifi quality was bad.

Is there a pool at The Palm at Playa?

Yes, there is a pool on-site at the property. 9:00 to 20:00 Rooftop.

Can I get a group rate at The Palm at Playa?

Yes, you can get room block and/or discount for a group if you need 10+ rooms per night. The average groups saves around 4.4%.


Testimonials icon
"The quick return of bids was a plus. Allowing conference planners to contact the hotel directly is another plus. This website really is a great tool!" V.E. - Atlanta, GA

Find out more Check Rates