Based on 2308 guest reviews
Check In: | 3:00pm |
Check Out: | 12:00am |
Year of Last Renovation: | 2013 |
Floors: | 4 |
Rooms: | 69 |
Corridors: | All Rooms Have Exterior Hallways |
Non Smoking Rooms: | 69 |
Handicap Rooms: | 3 |
Suites: | 55 |
Room Windows: | Windows Do Open |
Cleaning Frequency: | Daily |
Meeting Rooms: | 0 |
Dist. to Food/Bars: | On-site |
Dist. to 24hr Restaurant: | On-site |
Dist. to Nearest Gym: | On-site |
Lounge/Bar Hours: | Roof Club opens 9AM to 1AM |
Pool Info: | 9:00 to 20:00 Rooftop |
Ownership: | CARMENIKA SA DE CV. CAR110525 EY6 CALLE 8 NORTE MANZANA 29 LOTE 5 COL CENTRO CP 77710 |
Cancellation: Partial or total Cancellation Penalties Policy: Within 60-31 days prior to arrival 50% full value/ Within 30 to arrival 100%/ No show, early ch-out and unused nights charges 100%/ Deposit Policy applies/ Special terms apply for more than 35rms | |
Typical Group Deposit: | 50% |
Total Taxes: | 19.00% |
Total Misc Fees: | $5.00 USD (mandatory resort fees/taxes) |
Occupancy Tax: | 3.00% |
VAT: Value Added Tax: | 16.00% |
Access Points: Cancun International Airport 60 Kms north (40 min)Cancun Hotel Zone at 70 Miles north (1hr)Cancun City 75 Kms north (1hr)By Bus:Tulum south to 40 km (40 min)ADO Playa del Carmen Terminal 4 blocks from the hotel on 5th Avenue.
Local Shuttle Info: Airport to HotelBy bus: To ADO Playa del Carmen Terminal 4 blocks away on 5th Avenue (15usd).Private Service: To hotel upon reservation (80usd)
Free Breakfast
Sorry, pets are not allowed.
Check in time is 3:00pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
Check out time is 12:00am based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
There are 69 sleeping rooms in the hotel.
Free Breakfast
Yes, there is a gym/fitness area available on-site at the property.
Yes. Great shopping. Most guests liked the proximity to shopping.
Yes. WiFi system needs upgrading. Wifi quality could be improved. Most guests said the wifi quality was bad.
Yes, there is a pool on-site at the property. 9:00 to 20:00 Rooftop.
Yes, you can get room block and/or discount for a group if you need 10+ rooms per night. The average groups saves around 4.4%.