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Very Good
4.0/5
Based on 1848 guest reviews
- We have an indoor pool ready for use
- Avg. Group Discount of 11.4%!
- Fitness center on property
- Hotel has 661 rooms
- Hotel has 43 floors
- Hotel has 40 suites
- Check in time: 3pm
- Groups/Meetings rating of 10.0/10
- Hotel has 32 meeting rooms
Standard prices by room type for the next 60 days
Room Types
Local Attractions
Navy Pier, Grant Park, Millenium Park, Michigan Avenue, Shedd Aquarium, Museums, Theatre District
Map / Landmarks Near Swissotel - Chicago
Verified Reviews of Swissotel Chicago
Below are the verified reviews from guests that we have booked recently: "Seamless Experience! Great!"
Overall Score5.0/ 5
Everything we requested (room with lake view, crib in room) was accommodated without having to jump through any hoops or make requests over and over. We showed up, everything was great, we left. The hotel was really clean and modern. We were in room 1903 and the view of Navy pier was phenomenal! We'd stay here again!
Rikki F. (Individual traveler, booked 1 room), from 
06-Dec-2021 Verified Review, stayed from Wed Dec 01 to Sat Dec 04 2021 at a $122.99 average nightly rate. 
"The room was dark but also toilet leaked around floor."
Overall Score3.0/ 5
Room was dark and the toilet leaked around the floor.
Wayne W. (Individual traveler, booked 1 room), from
29-Nov-2021 Verified Review, stayed from Wed Nov 24 to Sun Nov 28 2021 at a $123.79 average nightly rate. "Disappointing"
Overall Score2.0/ 5
Only one person working the desk the whole stay and the first clerk didn't have any information for parking told me to talk to the valet. Couldn't find the valet for 20 minutes and then when she comes, she says to use self park feature by scanning the QR code. We're sitting with our hazards on trying to get the parking link to work when she comes back and says someone let her know that self park is down for the week due to a conference and that there's only valet parking… for $70. She then said we could use the parking garage for the condo next door, which did work but had us nervous the whole time that we would be towed. I will say that their Swiss service concierge were very accommodating, when we could reach someone and when they actually had what we needed. Standard amenities, but no fitted sheet on the bed (just a top sheet) and the curtain rod was broken so we had to finagle the curtain to stay closed. And while I'm appreciative that breakfast was situated in a more COVID friendly solution with in room service, it was also high cost and positioned that dining at their in house restaurant might be better. Low tier experience for an expensive stay.
Jerica G. (Individual traveler, booked 1 room), from
19-Nov-2021 Verified Review, stayed from Tue Nov 16 to Thu Nov 18 2021 at a $147.99 average nightly rate. "Recommend by a friend."
Overall Score4.0/ 5
Very nice room, great view, loved the fresh clean white linen. We were too close to the elevators as the noice disrupted our sleep., Overall we loved our one night stay in Chicago. Access to the city from the hotel was great. We walked everywhere. Parking was a bit costly. Would stay again.
Jane F. (Individual traveler, booked 1 room), from
20-Sep-2021 Verified Review, stayed from Sun Sep 19 to Mon Sep 20 2021 at a $173.99 average nightly rate. "Horrible"
Overall Score5.0/ 5
The manager Will was very disrespectful when the hotel messed up he did not care and pushed me pretty much out of the way take it or leave it.
James P. (Individual traveler, booked 1 room), from
12-Jul-2021 Verified Review, stayed from Fri Jul 09 to Sat Jul 10 2021 at a $206.99 average nightly rate. "Clean polite service nice view."
Overall Score5.0/ 5
Love the room space breakfast was great view nice.
Walter L. (Individual traveler, booked 1 room), from
28-Oct-2020 Verified Review, stayed from Sun Oct 25 to Mon Oct 26 2020 at a $120.99 average nightly rate. "Great customer service."
Overall Score4.0/ 5
great customer service as well as the view. I loved the stay.
Genetta H. (Individual traveler, booked 1 room), from
15-Mar-2020 Verified Review, stayed from Sun Mar 08 to Tue Mar 10 2020 at a $131.82 average nightly rate. "Bad cancellation experience during CoronaVirus."
Overall Score1.0/ 5
Due to the CoronaVirus I had to change my travel plans to Chicago. I contacted the hotel front desk on 3/2/20 and asked to cancel and get a refund. the contact person there placed me on hold for 10 minutes and then advised that I had a non refundable rate. Actually it was a refundable, pre paid rate. I am very disappointed with Swiss Hotel, as this would have been my first stay with them. Will not choose that brand again. Greg Aiello.
Gregory A. (Individual traveler, booked 1 room), from
12-Mar-2020 Verified Review, stayed from Sun Mar 01 to Mon Mar 02 2020 at a $93.63 average nightly rate. Property Description
Swissôtel Chicago sets the standard for downtown Chicago hotels with award-winning hospitality. Honored as "One of the 500 Best Hotels in the World" by Travel + Leisure for two consecutive years, our world-class accommodations stand as a triangle of gleaming glass, wedged at the junction of the Chicago River and Lake Michigan. Precise Swiss service - combined with American energy and European elegance - make this distinctive four-diamond landmark the perfect place for distinguished tastes. Relieve tension from a busy day with a rejuvenating massage. Discover the architectural sites for which the city is known on a Chicago Architectural Foundation river tour. Browse the extraordinary shopping landmark that is The Magnificent Mile.With 65,000 sq ft of flexible, state-of-the-art space, Swissôtel Chicago is amply prepared for your business agenda. We recently unveiled our remarkable 38,000 sq ft Event Centre expansion, highlighted by the magnificent 14,000 sq ft Zurich room.At the Event Centre, you'll appreciate the private exterior entrance, pillarless design for unobstructed viewing, 400 amp service, maximum flexibility in lighting control and fiber optic cabling. All conference spaces feature high-speed wired and wireless Internet with video conferencing and virtual local area network access.Our classic event space includes the 6,016 sq ft Grand Ballroom, the 2,560 sq ft Alpine and the 43rd-floor Edelweiss Penthouse—some of the city's most sought-after venues. Count on Swissôtel Chicago to create an occasion with distinctive style and uncompromising reliability.
Details / Other Expenses
| Check In: | 3pm |
| Check Out: | 12 noon |
| Year of Last Renovation: | 2012 |
| Floors: | 43 |
| Rooms: | 661 |
| Non Smoking Rooms: | 661 |
| Handicap Rooms: | 25 |
| Suites: | 40 |
| Room Windows: | Windows Don't Open |
| Meeting Rooms: | 32 View Spaces |
| Meeting Space: | 65000 sq. feet |
| Banquet Space: | Holds 1500 people |
| Dist. to Nearest Gym: | On-site |
| Lounge/Bar Hours: | 6AM-11PM |
Policies / Expenses
| Cancellation: 72 hrs for group rooms | |
| Nightly Parking: | $55 |
| Total Taxes: | 16.40% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| Parking Fee: | 55.00 Per Night |
| Gym Fee: | 10.00 Per Day |
| Rooms Wireless Internet Fee: | 9.95 Per Day |
| Rooms Wired Internet Fee: | 9.95 Per Day |
Amenities / Features
- Air conditioning
- Alarm clock
- ATM
- Baby facilities in room
- Baggage storage facilities
- Breakfast in room
- Central location
- Charge for early check out
- Child facilities
- Clothes drying
- Concierge service
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Credit card accepted: JCB
- Currency exchange
- Dinner available
- Electronic key card
- Elevator
- Facilities for the disabled
- Fax available
- Fitness and health center
- Garage
- Hairdryer available
- Handicap accessible
- Central heating
- Ice Maker
- Internet - wireless
- Internet - ethernet
- Ironing facilities
- Jacuzzi
- Kitchenette in room
- Laundry facilities
- Movies in room
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Office in room available
- Private bathroom in room
- Private car parking
- Quiet location
- Radio in room
- Refrigerator
- Restaurant
- 24 hours room service
- Safe in rooms
- Sauna
- Self controlled heating/cooling system
- Shower
- Spa
- Swimming pool - indoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Television
- Travellers cheques accepted
- TV room
- Valet Parking
- Voicemail
Airport & Shuttle Information
Midway Airport, 12 miles. Taxi $25O'Hare Airport, 18 miles. Taxi $35
Airport Shuttle? Sorry, no airport shuttle available.Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are not allowed.About Swissotel
- 30+ years of luxury and personalized service with over 40 locations in 17 countries
- Swissotel Circle is a free loyalty program with personalized room services, welcome amenities, discounts on spa and sport services, and early check-in/check-out
- Property amenities include bar/lounge specialty cocktails, business-friendly center with internet access, and restaurant service
The Swissotel highlights above are subject to change without notice.
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Meeting Rooms and Banquet Rooms at Swissotel - Chicago
Below are the meeting, banquet, conference and event spaces at Swissotel - Chicago.
Feel free to use the Swissotel - Chicago meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Chicago event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Feet) | Size (sqft.) | Banquet 5'/6'  | Crescent | Classroom | Hollow Square  | U-Shape | Boardroom | Convention 8'/10'  | Theater | Reception | Regist. Desk  |
| Geneva | 48 x 56 x 9 | 0 | --/-- | -- | 70 | 40 | 40 | 40 | --/-- | 100 | 220 | -- |
Close This GenevaRoom Type: General Meeting Room Total Size: 0 Sq. Mi Dimensions: 48 x 56 x 9 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Cachet SECL | 59 x 17 x 8 | 0 | --/-- | -- | -- | -- | -- | -- | --/-- | -- | 100 | -- |
Close This Cachet SECLRoom Type: General Meeting Room Total Size: 0 Sq. Mi Dimensions: 59 x 17 x 8 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Lucerne Ballroom | 64 x 94 x 15 | 0 | --/-- | -- | 350 | -- | -- | -- | --/-- | 500 | -- | -- |
Close This Lucerne BallroomRoom Type: General Meeting Room Total Size: 0 Sq. Mi Dimensions: 64 x 94 x 15 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Montreux | 74 x 36 x 15 | 0 | --/-- | -- | 180 | -- | 60 | -- | --/-- | 310 | 360 | -- |
Close This MontreuxRoom Type: General Meeting Room Total Size: 0 Sq. Mi Dimensions: 74 x 36 x 15 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Neuchatel | 30 x 17 x 9 | 0 | --/-- | -- | 10 | -- | -- | 15 | --/-- | 15 | 10 | -- |
Close This NeuchatelRoom Type: General Meeting Room Total Size: 0 Sq. Mi Dimensions: 30 x 17 x 9 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Verbier | 18 x 15 x 8 | 0 | --/-- | -- | 8 | 12 | 10 | 12 | --/-- | 20 | 10 | -- |
Close This VerbierRoom Type: General Meeting Room Total Size: 0 Sq. Mi Dimensions: 18 x 15 x 8 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Grindalwald | 18 x 15 x 8 | 0 | --/-- | -- | 8 | 12 | 10 | 12 | --/-- | 20 | 12 | -- |
Close This GrindalwaldRoom Type: General Meeting Room Total Size: 0 Sq. Mi Dimensions: 18 x 15 x 8 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Zermatt | 18 x 15 x 8 | 0 | --/-- | -- | 12 | 12 | 10 | 12 | --/-- | 20 | 12 | -- |
Close This ZermattRoom Type: General Meeting Room Total Size: 0 Sq. Mi Dimensions: 18 x 15 x 8 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Edelweiss | 132 x 21 x 9 | 0 | --/-- | -- | 135 | -- | -- | -- | --/-- | 250 | 250 | -- |
Close This EdelweissRoom Type: General Meeting Room Total Size: 0 Sq. Mi Dimensions: 132 x 21 x 9 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Zurich | 137 x 102 x 17 | 0 | --/-- | -- | 872 | -- | -- | -- | --/-- | 1365 | 1800 | -- |
Close This ZurichRoom Type: General Meeting Room Total Size: 0 Sq. Mi Dimensions: 137 x 102 x 17 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Alpine Ballroom | 80 x 32 x 15 | 0 | --/-- | -- | 99 | 75 | 70 | -- | --/-- | 220 | 250 | -- |
Close This Alpine BallroomRoom Type: General Meeting Room Total Size: 0 Sq. Mi Dimensions: 80 x 32 x 15 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Gstaad | 18 x 15 x 8 | 0 | --/-- | -- | 8 | 12 | 10 | 12 | --/-- | 20 | 12 | -- |
Close This GstaadRoom Type: General Meeting Room Total Size: 0 Sq. Mi Dimensions: 18 x 15 x 8 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Monte Rosa | 20 x 20 x 15 | 0 | --/-- | -- | 16 | -- | 16 | 16 | --/-- | 30 | 40 | -- |
Close This Monte RosaRoom Type: General Meeting Room Total Size: 0 Sq. Mi Dimensions: 20 x 20 x 15 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Lugano | 23 x 17 x 11 | 0 | --/-- | -- | 12 | -- | 15 | 18 | --/-- | 20 | 18 | -- |
Close This LuganoRoom Type: General Meeting Room Total Size: 0 Sq. Mi Dimensions: 23 x 17 x 11 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| St. Gallen | 74 x 37 x 15 | 0 | --/-- | -- | 180 | -- | 60 | -- | --/-- | 310 | 353 | -- |
Close This St. GallenRoom Type: General Meeting Room Total Size: 0 Sq. Mi Dimensions: 74 x 37 x 15 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Ticino | 30 x 17 x 9 | 0 | --/-- | -- | 10 | -- | -- | 15 | --/-- | 15 | 10 | -- |
Close This TicinoRoom Type: General Meeting Room Total Size: 0 Sq. Mi Dimensions: 30 x 17 x 9 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Bianco | 45 x 18 x 9 | 0 | --/-- | -- | 20 | -- | -- | 20 | --/-- | 25 | 70 | -- |
Close This BiancoRoom Type: General Meeting Room Total Size: 0 Sq. Mi Dimensions: 45 x 18 x 9 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Currents | 65 x 40 x 10 | 0 | --/-- | -- | 20 | 20 | 26 | 28 | --/-- | 15 | 20 | -- |
Close This CurrentsRoom Type: General Meeting Room Total Size: 0 Sq. Mi Dimensions: 65 x 40 x 10 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Rhone | 29 x 17 x 9 | 0 | --/-- | -- | 10 | -- | -- | 10 | --/-- | 15 | 10 | -- |
Close This RhoneRoom Type: General Meeting Room Total Size: 0 Sq. Mi Dimensions: 29 x 17 x 9 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Arosa | 23 x 17 x 11 | 0 | --/-- | -- | -- | -- | 15 | 18 | --/-- | 20 | 18 | -- |
Close This ArosaRoom Type: General Meeting Room Total Size: 0 Sq. Mi Dimensions: 23 x 17 x 11 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Matterhorn | 31 x 29 x 11 | 0 | --/-- | -- | 28 | -- | 25 | 25 | --/-- | 40 | 50 | -- |
Close This MatterhornRoom Type: General Meeting Room Total Size: 0 Sq. Mi Dimensions: 31 x 29 x 11 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| St. Moritz | 18 x 15 x 8 | 0 | --/-- | -- | 10 | 12 | 10 | 12 | --/-- | 20 | 12 | -- |
Close This St. MoritzRoom Type: General Meeting Room Total Size: 0 Sq. Mi Dimensions: 18 x 15 x 8 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Vevey | 104 x 55 x 15 | 0 | --/-- | -- | 330 | -- | 102 | -- | --/-- | 480 | 500 | -- |
Close This VeveyRoom Type: General Meeting Room Total Size: 0 Sq. Mi Dimensions: 104 x 55 x 15 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
Planning an Event? Chicago Hotel RFP Request for Proposal | Find Meeting Space | Meeting Space Calculator
FAQs about Swissotel Chicago
What time is check in?
Check in time is 3pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 12 noon based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Swissotel Chicago have?
There are 661 sleeping rooms in the hotel.
Is there any meeting space at Swissotel Chicago?
Yes, they have 32 meeting rooms that can support various table layouts.
Can I get a AAA rate at Swissotel Chicago?
Sorry, this hotel does not offer AAA hotel discounts at this time.
Can I get a Senior or AARP rate at Swissotel Chicago?
Sorry, this hotel does not offer senior hotel discounts at this time.
Is there a gym at Swissotel Chicago?
Yes, there is a gym/fitness area available on-site at the property.
Is there room service at Swissotel Chicago?
Yes. Room service is perfect. The majority of guests were happy with the room service.
Is there valet service?
Yes. Valet service could be better. Almost all guests were unhappy with the valet service.
Is there shopping nearby?
Yes. Clean rooms and good shopping nearby. Good for sightseeing and located near shopping areas. Great shopping. The majority of guests liked the proximity to shopping.
Are there good dining options at Swissotel Chicago?
Dining experience could be nicer. For 56%, the dining experience was not enjoyable.
Is there a WiFi internet?
Yes. WiFi system needs upgrading. Wifi is frankly overpriced. Wifi quality could be improved. The majority of guests said the wifi quality was bad.
Is there a bar?
Yes. Bar service was unacceptable, according to 62%.
Is there a pool at Swissotel Chicago?
Yes, there is a pool on-site at the property..
Can I get a group rate at Swissotel Chicago?
Yes, you can get room block and/or discount for a group if you need 10+ rooms per night. The average groups saves around 11.4%.
Testimonials:
"We appreciate you guys helping take one less thing to concern ourselves with off the long list of wedding planning. This website is a gem- I will be certain to spread the word for ya'll." S.P. - San Antonio, TX
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