Swissotel - Chicago

323 East Wacker Dr., Chicago, IL 60601 United States (USA) near Exit 51b on I-94 (~1.4mi)
View Map Reservations: 1-800-760-7718
4.5 Star Property
41.887714-87.619751
Check availability
Very Good
4.0/5

Based on 5629 guest reviews

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  • We have an indoor pool ready for use
  • Avg. Group Discount of 11.4%!
  • Fitness center on property
  • Hotel has 661 rooms
  • Hotel has 43 floors
  • Hotel has 40 suites
  • Check in time: 3pm
  • Groups/Meetings rating of 10.0/10
  • Hotel has 32 meeting rooms

Check Current Prices






Include Discounts:

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Local Attractions

Navy Pier, Grant Park, Millenium Park, Michigan Avenue, Shedd Aquarium, Museums, Theatre District

Verified Reviews of Swissotel - Chicago

Below are the verified reviews from guests that we have booked recently:
"Clean polite service nice view."
Overall Score5.0/ 5
Love the room space breakfast was great view nice.
(Individual traveler, booked 1 room), from US flag
28-Oct-2020 Verified Review, stayed from Sun Oct 25 to Mon Oct 26 2020 at a $120.99 average nightly rate.
"Great customer service."
Overall Score4.0/ 5
great customer service as well as the view. I loved the stay.
(Individual traveler, booked 1 room), from US flag
15-Mar-2020 Verified Review, stayed from Sun Mar 08 to Tue Mar 10 2020 at a $131.82 average nightly rate.
"Bad cancellation experience during CoronaVirus."
Overall Score1.0/ 5
Due to the CoronaVirus I had to change my travel plans to Chicago. I contacted the hotel front desk on 3/2/20 and asked to cancel and get a refund. the contact person there placed me on hold for 10 minutes and then advised that I had a non refundable rate. Actually it was a refundable, pre paid rate. I am very disappointed with Swiss Hotel, as this would have been my first stay with them. Will not choose that brand again. Greg Aiello.
(Individual traveler, booked 1 room), from US flag
12-Mar-2020 Verified Review, stayed from Sun Mar 01 to Mon Mar 02 2020 at a $93.63 average nightly rate.
4.0 out of 5. Based on 5629 guest reviews

Property Description

Swissôtel Chicago sets the standard for downtown Chicago hotels with award-winning hospitality. Honored as "One of the 500 Best Hotels in the World" by Travel + Leisure for two consecutive years, our world-class accommodations stand as a triangle of gleaming glass, wedged at the junction of the Chicago River and Lake Michigan. Precise Swiss service - combined with American energy and European elegance - make this distinctive four-diamond landmark the perfect place for distinguished tastes. Relieve tension from a busy day with a rejuvenating massage. Discover the architectural sites for which the city is known on a Chicago Architectural Foundation river tour. Browse the extraordinary shopping landmark that is The Magnificent Mile.With 65,000 sq ft of flexible, state-of-the-art space, Swissôtel Chicago is amply prepared for your business agenda. We recently unveiled our remarkable 38,000 sq ft Event Centre expansion, highlighted by the magnificent 14,000 sq ft Zurich room.At the Event Centre, you'll appreciate the private exterior entrance, pillarless design for unobstructed viewing, 400 amp service, maximum flexibility in lighting control and fiber optic cabling. All conference spaces feature high-speed wired and wireless Internet with video conferencing and virtual local area network access.Our classic event space includes the 6,016 sq ft Grand Ballroom, the 2,560 sq ft Alpine and the 43rd-floor Edelweiss Penthouse—some of the city's most sought-after venues. Count on Swissôtel Chicago to create an occasion with distinctive style and uncompromising reliability.

Details / Other Expenses

Check In: 3pm
Check Out: 12 noon
Year of Last Renovation: 2012
Floors: 43
Rooms: 661
Non Smoking Rooms: 661
Handicap Rooms: 25
Suites: 40
Room Windows: Windows Don't Open
Meeting Rooms: 32 View Spaces
Meeting Space: 65000 sq. feet
Banquet Space: Holds 1500 people
Dist. to Nearest Gym: On-site
Lounge/Bar Hours: 6AM-11PM
Policies / Expenses
Cancellation:
72 hrs for group rooms
Nightly Parking: $55
Total Taxes: 16.40%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
Parking Fee: 55.00 Per Night
Gym Fee: 10.00 Per Day
Rooms Wireless Internet Fee: 9.95 Per Day
Rooms Wired Internet Fee: 9.95 Per Day

Amenities / Features


  • Air conditioning
  • Alarm clock
  • ATM
  • Baby facilities in room
  • Baggage storage facilities
  • Breakfast in room
  • Central location
  • Charge for early check out
  • Child facilities
  • Clothes drying
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Currency exchange
  • Dinner available
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Garage
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Ironing facilities
  • Jacuzzi
  • Kitchenette in room
  • Laundry facilities
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Office in room available
  • Private bathroom in room
  • Private car parking
  • Quiet location
  • Radio in room
  • Refrigerator
  • Restaurant
  • 24 hours room service
  • Safe in rooms
  • Sauna
  • Self controlled heating/cooling system
  • Shower
  • Spa
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • Travellers cheques accepted
  • TV room
  • Valet Parking
  • Voicemail

Airport & Shuttle Information

Midway Airport, 12 miles. Taxi $25O'Hare Airport, 18 miles. Taxi $35

Airport Shuttle? Sorry, no airport shuttle available.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Sorry, pets are not allowed.

About Swissotel

  • 30+ years of luxury and personalized service with over 40 locations in 17 countries
  • Swissotel Circle is a free loyalty program with personalized room services, welcome amenities, discounts on spa and sport services, and early check-in/check-out
  • Property amenities include bar/lounge specialty cocktails, business-friendly center with internet access, and restaurant service

The Swissotel highlights above are subject to change without notice.

Meeting Rooms and Banquet Rooms at Swissotel - Chicago

Below are the meeting, banquet, conference and event spaces at Swissotel - Chicago.

Feel free to use the Swissotel - Chicago meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Chicago event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Geneva 48 x 56 x 9 0--/----70404040--/--100220--
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Geneva

Room Type:
General Meeting Room
Total Size:
0 Sq. Mi
Dimensions:
48 x 56 x 9 Ft.
Floor Level:
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
    Cachet SECL 59 x 17 x 8 0--/--------------/----100--
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    Cachet SECL

    Room Type:
    General Meeting Room
    Total Size:
    0 Sq. Mi
    Dimensions:
    59 x 17 x 8 Ft.
    Floor Level:
    Natural Light?:
    No
    Obstructions?
    No
    Built In Screens?
    No
    Built In Stage?
    No
    Built In A/V?
    No
    Amenities Available
      Lucerne Ballroom 64 x 94 x 15 0--/----350--------/--500----
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      Lucerne Ballroom

      Room Type:
      General Meeting Room
      Total Size:
      0 Sq. Mi
      Dimensions:
      64 x 94 x 15 Ft.
      Floor Level:
      Natural Light?:
      No
      Obstructions?
      No
      Built In Screens?
      No
      Built In Stage?
      No
      Built In A/V?
      No
      Amenities Available
        Montreux 74 x 36 x 15 0--/----180--60----/--310360--
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        Montreux

        Room Type:
        General Meeting Room
        Total Size:
        0 Sq. Mi
        Dimensions:
        74 x 36 x 15 Ft.
        Floor Level:
        Natural Light?:
        No
        Obstructions?
        No
        Built In Screens?
        No
        Built In Stage?
        No
        Built In A/V?
        No
        Amenities Available
          Neuchatel 30 x 17 x 9 0--/----10----15--/--1510--
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          Neuchatel

          Room Type:
          General Meeting Room
          Total Size:
          0 Sq. Mi
          Dimensions:
          30 x 17 x 9 Ft.
          Floor Level:
          Natural Light?:
          No
          Obstructions?
          No
          Built In Screens?
          No
          Built In Stage?
          No
          Built In A/V?
          No
          Amenities Available
            Verbier 18 x 15 x 8 0--/----8121012--/--2010--
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            Verbier

            Room Type:
            General Meeting Room
            Total Size:
            0 Sq. Mi
            Dimensions:
            18 x 15 x 8 Ft.
            Floor Level:
            Natural Light?:
            No
            Obstructions?
            No
            Built In Screens?
            No
            Built In Stage?
            No
            Built In A/V?
            No
            Amenities Available
              Grindalwald 18 x 15 x 8 0--/----8121012--/--2012--
              Close This

              Grindalwald

              Room Type:
              General Meeting Room
              Total Size:
              0 Sq. Mi
              Dimensions:
              18 x 15 x 8 Ft.
              Floor Level:
              Natural Light?:
              No
              Obstructions?
              No
              Built In Screens?
              No
              Built In Stage?
              No
              Built In A/V?
              No
              Amenities Available
                Zermatt 18 x 15 x 8 0--/----12121012--/--2012--
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                Zermatt

                Room Type:
                General Meeting Room
                Total Size:
                0 Sq. Mi
                Dimensions:
                18 x 15 x 8 Ft.
                Floor Level:
                Natural Light?:
                No
                Obstructions?
                No
                Built In Screens?
                No
                Built In Stage?
                No
                Built In A/V?
                No
                Amenities Available
                  Edelweiss 132 x 21 x 9 0--/----135--------/--250250--
                  Close This

                  Edelweiss

                  Room Type:
                  General Meeting Room
                  Total Size:
                  0 Sq. Mi
                  Dimensions:
                  132 x 21 x 9 Ft.
                  Floor Level:
                  Natural Light?:
                  No
                  Obstructions?
                  No
                  Built In Screens?
                  No
                  Built In Stage?
                  No
                  Built In A/V?
                  No
                  Amenities Available
                    Zurich 137 x 102 x 17 0--/----872--------/--13651800--
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                    Zurich

                    Room Type:
                    General Meeting Room
                    Total Size:
                    0 Sq. Mi
                    Dimensions:
                    137 x 102 x 17 Ft.
                    Floor Level:
                    Natural Light?:
                    No
                    Obstructions?
                    No
                    Built In Screens?
                    No
                    Built In Stage?
                    No
                    Built In A/V?
                    No
                    Amenities Available
                      Alpine Ballroom 80 x 32 x 15 0--/----997570----/--220250--
                      Close This

                      Alpine Ballroom

                      Room Type:
                      General Meeting Room
                      Total Size:
                      0 Sq. Mi
                      Dimensions:
                      80 x 32 x 15 Ft.
                      Floor Level:
                      Natural Light?:
                      No
                      Obstructions?
                      No
                      Built In Screens?
                      No
                      Built In Stage?
                      No
                      Built In A/V?
                      No
                      Amenities Available
                        Gstaad 18 x 15 x 8 0--/----8121012--/--2012--
                        Close This

                        Gstaad

                        Room Type:
                        General Meeting Room
                        Total Size:
                        0 Sq. Mi
                        Dimensions:
                        18 x 15 x 8 Ft.
                        Floor Level:
                        Natural Light?:
                        No
                        Obstructions?
                        No
                        Built In Screens?
                        No
                        Built In Stage?
                        No
                        Built In A/V?
                        No
                        Amenities Available
                          Monte Rosa 20 x 20 x 15 0--/----16--1616--/--3040--
                          Close This

                          Monte Rosa

                          Room Type:
                          General Meeting Room
                          Total Size:
                          0 Sq. Mi
                          Dimensions:
                          20 x 20 x 15 Ft.
                          Floor Level:
                          Natural Light?:
                          No
                          Obstructions?
                          No
                          Built In Screens?
                          No
                          Built In Stage?
                          No
                          Built In A/V?
                          No
                          Amenities Available
                            Lugano 23 x 17 x 11 0--/----12--1518--/--2018--
                            Close This

                            Lugano

                            Room Type:
                            General Meeting Room
                            Total Size:
                            0 Sq. Mi
                            Dimensions:
                            23 x 17 x 11 Ft.
                            Floor Level:
                            Natural Light?:
                            No
                            Obstructions?
                            No
                            Built In Screens?
                            No
                            Built In Stage?
                            No
                            Built In A/V?
                            No
                            Amenities Available
                              St. Gallen 74 x 37 x 15 0--/----180--60----/--310353--
                              Close This

                              St. Gallen

                              Room Type:
                              General Meeting Room
                              Total Size:
                              0 Sq. Mi
                              Dimensions:
                              74 x 37 x 15 Ft.
                              Floor Level:
                              Natural Light?:
                              No
                              Obstructions?
                              No
                              Built In Screens?
                              No
                              Built In Stage?
                              No
                              Built In A/V?
                              No
                              Amenities Available
                                Ticino 30 x 17 x 9 0--/----10----15--/--1510--
                                Close This

                                Ticino

                                Room Type:
                                General Meeting Room
                                Total Size:
                                0 Sq. Mi
                                Dimensions:
                                30 x 17 x 9 Ft.
                                Floor Level:
                                Natural Light?:
                                No
                                Obstructions?
                                No
                                Built In Screens?
                                No
                                Built In Stage?
                                No
                                Built In A/V?
                                No
                                Amenities Available
                                  Bianco 45 x 18 x 9 0--/----20----20--/--2570--
                                  Close This

                                  Bianco

                                  Room Type:
                                  General Meeting Room
                                  Total Size:
                                  0 Sq. Mi
                                  Dimensions:
                                  45 x 18 x 9 Ft.
                                  Floor Level:
                                  Natural Light?:
                                  No
                                  Obstructions?
                                  No
                                  Built In Screens?
                                  No
                                  Built In Stage?
                                  No
                                  Built In A/V?
                                  No
                                  Amenities Available
                                    Currents 65 x 40 x 10 0--/----20202628--/--1520--
                                    Close This

                                    Currents

                                    Room Type:
                                    General Meeting Room
                                    Total Size:
                                    0 Sq. Mi
                                    Dimensions:
                                    65 x 40 x 10 Ft.
                                    Floor Level:
                                    Natural Light?:
                                    No
                                    Obstructions?
                                    No
                                    Built In Screens?
                                    No
                                    Built In Stage?
                                    No
                                    Built In A/V?
                                    No
                                    Amenities Available
                                      Rhone 29 x 17 x 9 0--/----10----10--/--1510--
                                      Close This

                                      Rhone

                                      Room Type:
                                      General Meeting Room
                                      Total Size:
                                      0 Sq. Mi
                                      Dimensions:
                                      29 x 17 x 9 Ft.
                                      Floor Level:
                                      Natural Light?:
                                      No
                                      Obstructions?
                                      No
                                      Built In Screens?
                                      No
                                      Built In Stage?
                                      No
                                      Built In A/V?
                                      No
                                      Amenities Available
                                        Arosa 23 x 17 x 11 0--/--------1518--/--2018--
                                        Close This

                                        Arosa

                                        Room Type:
                                        General Meeting Room
                                        Total Size:
                                        0 Sq. Mi
                                        Dimensions:
                                        23 x 17 x 11 Ft.
                                        Floor Level:
                                        Natural Light?:
                                        No
                                        Obstructions?
                                        No
                                        Built In Screens?
                                        No
                                        Built In Stage?
                                        No
                                        Built In A/V?
                                        No
                                        Amenities Available
                                          Matterhorn 31 x 29 x 11 0--/----28--2525--/--4050--
                                          Close This

                                          Matterhorn

                                          Room Type:
                                          General Meeting Room
                                          Total Size:
                                          0 Sq. Mi
                                          Dimensions:
                                          31 x 29 x 11 Ft.
                                          Floor Level:
                                          Natural Light?:
                                          No
                                          Obstructions?
                                          No
                                          Built In Screens?
                                          No
                                          Built In Stage?
                                          No
                                          Built In A/V?
                                          No
                                          Amenities Available
                                            St. Moritz 18 x 15 x 8 0--/----10121012--/--2012--
                                            Close This

                                            St. Moritz

                                            Room Type:
                                            General Meeting Room
                                            Total Size:
                                            0 Sq. Mi
                                            Dimensions:
                                            18 x 15 x 8 Ft.
                                            Floor Level:
                                            Natural Light?:
                                            No
                                            Obstructions?
                                            No
                                            Built In Screens?
                                            No
                                            Built In Stage?
                                            No
                                            Built In A/V?
                                            No
                                            Amenities Available
                                              Vevey 104 x 55 x 15 0--/----330--102----/--480500--
                                              Close This

                                              Vevey

                                              Room Type:
                                              General Meeting Room
                                              Total Size:
                                              0 Sq. Mi
                                              Dimensions:
                                              104 x 55 x 15 Ft.
                                              Floor Level:
                                              Natural Light?:
                                              No
                                              Obstructions?
                                              No
                                              Built In Screens?
                                              No
                                              Built In Stage?
                                              No
                                              Built In A/V?
                                              No
                                              Amenities Available

                                                FAQs about Swissotel - Chicago

                                                What time is check in?

                                                Check in time is 3pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

                                                What time is check out?

                                                Check out time is 12 noon based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

                                                How many rooms does Swissotel - Chicago have?

                                                There are 661 sleeping rooms in the hotel.

                                                Is there any meeting space at Swissotel - Chicago?

                                                Yes, they have 32 meeting rooms that can support various table layouts.

                                                Is there a gym at Swissotel - Chicago?

                                                Yes, there is a gym/fitness area available on-site at the property.

                                                Is there room service at Swissotel - Chicago?

                                                Yes. Room service is perfect. The majority of guests were happy with the room service.

                                                Is there valet service?

                                                Yes. Valet service could be better. Almost all guests were unhappy with the valet service.

                                                Is there shopping nearby?

                                                Yes. Clean rooms and good shopping nearby. Good for sightseeing and located near shopping areas. Great shopping. The majority of guests liked the proximity to shopping.

                                                Are there good dining options at Swissotel - Chicago?

                                                Dining experience could be nicer. For 56%, the dining experience was not enjoyable.

                                                Is there a WiFi internet?

                                                Yes. WiFi system needs upgrading. Wifi is frankly overpriced. Wifi quality could be improved. The majority of guests said the wifi quality was bad.

                                                Is there a bar?

                                                Yes. Bar service was unacceptable, according to 62%.

                                                Is there a pool at Swissotel - Chicago?

                                                Yes, there is a pool on-site at the property..

                                                Testimonials:

                                                Testimonials icon
                                                "Great website, easy to use, wonderful follow-up (thanks Ryan!) All around a great experience for me and a huge help as this is the first time I have been involved in planning an event like this!" S.K. - Tacoma, WA

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