BEST WESTERN HOSPITALITY HOTEL & SUITES

5500 28th St. Se, Grand Rapids, MI 49512 United States (USA)
View Map Reservations: 1-800-881-1523
2.5 Star Airport Hotel in Kent County
42.91294-85.5323
Check availability
Very Good
4.0/5

Based on 568 guest reviews

Show Guest Reviews
  • We have an indoor pool
  • Complimentary breakfast is offered
  • Shuttle from airport available
  • The Avg. Group Discount is 9.4%!
  • Gym / Fitness Center Available
  • Hotel has 120 rooms
  • Group booking rating of 10.0/10
  • Hotel has 3 meeting rooms

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Room Types

Check Rates1 King Bed
Non-Smoking
Check Rates1 King Bed + Sofa Bed Suite Full Breakfast Internet Mini Fridge
Non-Smoking
Check Rates1 King Bed + Sofa Bed Suite Full Breakfast Internet Mini Fridge
Non-Smoking
Check Rates1 King Bed High Speed Internet Microwave Refrigerator Coffee Maker Iron Hair Dryer Full Breakfast
Non-Smoking
Check Rates1 King Bed High Speed Net Microwave Fridge Coffee Maker Iron Hair Full Breakfast
Non-Smoking
Check Rates1 King Bed or Free Internet in Room Free Breakfast Free Parking Fridge Microwave
Non-Smoking
Check Rates1 King Bed Room Full Breakfast Internet
Non-Smoking
Check Rates1 King Bed Suite Full Breakfast Internet Kitchenette
Non-Smoking
Check Rates1 Queen Bed Accessible Room Full Breakfast
Non-Smoking
Check Rates2 Queen Beds
Non-Smoking
Check Rates2 Queen Beds High Speed Internet Microwave Refrigerator Coffee Maker Iron Hair Dryer Full Breakfast
Non-Smoking
Check Rates2 Queen Beds High Speed Net Microwave Fridge Coffee Maker Iron Hair Full Breakfast
Non-Smoking
Check Rates2 Queen Beds or Free Internet in Room Free Breakfast Free Parking Fridge Microwave
Non-Smoking
Check Rates2 Queen Beds Room Full Breakfast Internet
Non-Smoking
Check RatesAccessible 1 Queen
Non-Smoking
Check RatesAccessible 1 Queen Mobacc Comast Bathtb Full Breakfast
Non-Smoking
Check RatesAccessible 1 Queen Mobacc Comast Rollsh Full Breakfast
Non-Smoking
Check RatesFlexible Rate Best Least Restrictive Rate 1 King Bed High Speed Net Microwave Fridge Coffee Maker Ir
Non-Smoking
Check RatesFlexible Rate Best Least Restrictive Rate 2 Queen Beds High Speed Net Microwave Fridge Coffee Maker
Non-Smoking
Check RatesFlexible Rate Best Least Restrictive Rate Accessible 1 Queen Mobacc Comast Bathtb Full Breakfast
Non-Smoking
Check RatesFlexible Rate Best Least Restrictive Rate Accessible 1 Queen Mobacc Comast Rollsh Full Breakfast
Non-Smoking
Check RatesFlexible Rate Best Least Restrictive Rate Suite 1 King Bed 2bathrms Sofa Bed Microfridge High Speed
Non-Smoking
Check RatesFlexible Rate Best Least Restrictive Rate Suite 1 King Bed Kitchenette High Speed Net Full Breakfast
Non-Smoking
Check RatesKing Bed or Free Internet in Room Free Breakfast Free Parking Fridge Microwave
Non-Smoking
Check RatesQueen Bed or Free Internet in Room Free Breakfast Free Parking Fridge Microwave
Non-Smoking
Check RatesStandard Room 1 King Bed Refrigerator and Microwave
Non-Smoking
Check RatesStandard Room 1 Queen Bed Accessible
Non-Smoking
Check RatesStandard Room 1 Queen Bed Accessible Bathtub
Non-Smoking
Check RatesStandard Room 2 Queen Beds Refrigerator and Microwave
Non-Smoking
Check RatesStandard Suite 1 King Bed Refrigerator and Microwave
Non-Smoking
Check RatesSuite 1 King Bed
Non-Smoking
Check RatesSuite 1 King Bed 2bathrms Sofa Bed Microfridge High Speed Full Breakfast
Non-Smoking
Check RatesSuite 1 King Bed Kitchenette
Non-Smoking
Check RatesSuite 1 King Bed Kitchenette High Speed Internet Full Breakfast
Non-Smoking
Check RatesSuite 1 King Bed Refrigerator and Microwave
Non-Smoking

Local Attractions

The Devos Place, Van Andel Arena, The Delta Plex, MVP Fieldhouse, Frederick Meijer Gardens, Patterson Ice Center, Kentwood Ice Arena, AMF Eastbrook Lanes, The Grand Rapids Children's Museum, The GRAM, Woodland Mall, Centerpointe Mall, John Ball Park Zoo, Gerald R Ford Presidential Museum, West Michigan Lake Shore, Rivertown Crossings Mall and Noto's Old World Italian.

Verified Reviews of Best Western Hospitality Hotel & Suites

Below are the verified reviews from guests that we have booked recently:
"Very Clean and Spacious "
Overall Score4.0/ 5
This room was very accommodating the breakfast was very good would definitely recommend and go there again.
(Group coordinator, booked 13 rooms), from US flag
11-Dec-2016 Verified Review, stayed from Sat Dec 10 to Sun Dec 11 2016 at a $79.99 group rate.

Customer Reviews of Best Western Hospitality Hotel & Suites

4.0 out of 5. Based on 565 guest reviews, Very Good

Property Description

Stay in comfort at the newly renovated Best Western in Grand Rapids Michigan.Our standard guest rooms are outfitted with either a king bed or two queen beds. Suites and jacuzzi rooms are also available. Each guest room comes equipped with a mini refrigerator, microwave, and single serve coffee maker. Start your morning with our complimentary hot breakfast, then relax in the largest indoor heated pool in the area complete with hot tub and fitness center. We also feature an outdoor sport court and complimentary high speed internet access. Our free shuttle service provides transportation to major shopping malls, restaurants, cinemas and many restauants. We are located 11.5 miles from Downtown Grand Rapids.

Details / Other Expenses

Check In:3:00 PM
Check Out:11:00 AM
Year of Last Renovation:2016
Floors:2
Rooms:120
Corridors:All Rooms Have Interior Hallways
Non Smoking Rooms:120
Handicap Rooms:6
Suites:28
Room Windows:Windows Do Open
Cleaning Frequency:Daily
Meeting Rooms:3 View Spaces
Meeting Space: sq. feet
Banquet Space:Holds people
Dist. to Food/Bars: 0.3 Mi
Dist. to 24hr Restaurant: 0.3 Mi
Dist. to Nearest Gym: 0.3 Mi
Pool Info:
The largest indoor heated pool on the Southeast side of Grand Rapids, MI. 6am-11pm with adult swim until midnight.
Policies / Expenses
Cancellation:
Must cancel by 6 pm day of arrival. Groups will be specified in contract.
Nightly Parking:0.00
Total Taxes:15.00%
Total Misc Fees:$0.00 USD
(mandatory resort fees/taxes)
State Tax: 6.00%
City Tax: 9.00%
Cleaning Fee:200.00 Per Stay
Banquet Gallon of Coffee:30.00 Per Item

Amenities / Features


Pet Friendly? Yes! Pets are allowed.
$10 per pet per night with a $70 cap. No more the 2 pets per room.


  • Air conditioning
  • Airport Shuttle
  • Alarm clock
  • Baggage storage facilities
  • Bus parking
  • Central location
  • Clothes drying
  • Complimentary breakfast
  • Complimentary newspaper
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Dinner available
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Free WiFi Internet
  • Ironing facilities
  • Jacuzzi
  • Laundry facilities
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Office in room available
  • Pets allowed
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Refrigerator
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • TV Channel: HBO
  • TV room

Airport & Shuttle Information

3 miles from Gerald R Ford International Airport. Complimentary shuttle available from 4 am - Midnight.

Local Shuttle Info: Free shuttle service within 4 miles. 4 am - 11:59 pm.

Airport Shuttle? Yes! There is an airport shuttle.

Breakfast Information

Complimentary Breakfast. Monday - Friday 6:30am-9:30am, Saturday & Sunday 7am - 10am. Eggs, sausage and/or bacon, biscuits and gravy, toast, cereal, pastries, yogurt, muffins, fresh fruit and oatmeal. Juice, milk and coffee.

Internet / WiFI

Our high speed wireless internet access is free to all of our guests, and available through out entire building.

About Best Western International

  • 4000+ independently owned hotels located in over 100 countries
  • Best Western Rewards is a free program where members can earn 10 points for every dollar spent or arline/partner rewards for each night stay. With no blackout dates and points that never expire, whats not love?
  • 3 hotel types: Best Western, Best Western Plus, and Best Western Premiere
  • Best Western offers exceptional value with great amenities including free breakfast, high-speed internet, local calls, and lond distance access. Convenient computer room in the lobby area perfect for copy and fax services, and even printing out boarding passes, maps, etc.
  • Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk. Fitness room, laundry room, and business center also available. Free breakfast, high-speed internet, local calls, and long distance access
  • Best Western Premiere gives guests the highest quality amenties, furnishings, and decor with personalized guest services. All rooms have a safe, mini-fridge, free high-speed internet access, free local and long distance calls, and an LCD or Plasma TV with HD channels. On-site dining, fitness room, business center, snack shop, and meeting rooms

The Best Western International highlights above are subject to change without notice.

Previously known as:
Best Western

Seasonality and Projections at Best Western Hospitality Hotel & Suites

Rate fluctuations of Best Western Hospitality Hotel & Suites

The chart above shows fluctuations of prices for both group prices and the best individual traveler prices we could find at the time the group/meeting offer was submitted. The lowest group discount displayed is 18.9% in the month of June 2017 and the highest average individual rate is $142 in the month of September 2015. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Best Western Hospitality Hotel & Suites in a month when rates are lower.

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Meeting Rooms and Banquet Rooms at Best Western Hospitality Hotel & Suites

Below are the meeting, banquet, conference and event spaces at Best Western Hospitality Hotel & Suites.

Feel free to use the Best Western Hospitality Hotel & Suites meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Grand Rapids event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Grand River Room 36 x 23 x 9 82875/75--504135----/--75----
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Grand River Room

The Grand River Room can accommodate a meeting up to 75 people.
Room Type:
General Meeting Room
Total Size:
828 Sq. Mi
Dimensions:
36 x 23 x 9 Ft.
Floor Level:
1
Power Outlets:
4
Windows:
2
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • Microphone
  • White Board
  • Flip Chart
  • Air Conditioning
Full Day Rental:
$300.00 USD
The Grand River is 828 Sq feet, the Dimensions are 23'x36' and the Ceiling Height is 8'8" it can be set up Classroom style seats 50, Banquet style seats 75.The Thornapple is 528 Sq Feet, the Dimensions are 24'x22' and the Ceiling Height is 8'3". It can also be set as Classroom Style seats 33, Banquet style seats 35. The set up of the rooms can be modified to meet your needs. The Boardroom has a conference Table that seats 14. All 3 rooms are equipped with a white board.
Boardroom 22 x 12 x 9 264--/----------14--/--------
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Boardroom

The Boardroom has an oblong table that can accommodate 14 people. Perfect for business meetings!
Room Type:
General Meeting Room
Total Size:
264 Sq. Mi
Dimensions:
22 x 12 x 9 Ft.
Floor Level:
2
Power Outlets:
1
Windows:
1
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • Microphone
  • White Board
  • Flip Chart
  • Air Conditioning
Full Day Rental:
$100.00 USD
The Grand River is 828 Sq feet, the Dimensions are 23'x36' and the Ceiling Height is 8'8" it can be set up Classroom style seats 50, Banquet style seats 75.The Thornapple is 528 Sq Feet, the Dimensions are 24'x22' and the Ceiling Height is 8'3". It can also be set as Classroom Style seats 33, Banquet style seats 35. The set up of the rooms can be modified to meet your needs. The Boardroom has a conference Table that seats 14. All 3 rooms are equipped with a white board.
Photo of Boardroom
Thornapple Meeting Room 24 x 22 x 9 52835/35--332620----/--44----
Close This

Thornapple Meeting Room

Our Thornapple Room can accommodate up to 44 people theater style.
Room Type:
General Meeting Room
Total Size:
528 Sq. Mi
Dimensions:
24 x 22 x 9 Ft.
Floor Level:
2 Below Ground
Power Outlets:
2
Windows:
1
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • Microphone
  • White Board
  • Flip Chart
  • Air Conditioning
Full Day Rental:
$200.00 USD
The Grand River is 828 Sq feet, the Dimensions are 23'x36' and the Ceiling Height is 8'8" it can be set up Classroom style seats 50, Banquet style seats 75.The Thornapple is 528 Sq Feet, the Dimensions are 24'x22' and the Ceiling Height is 8'3". It can also be set as Classroom Style seats 33, Banquet style seats 35. The set up of the rooms can be modified to meet your needs. The Boardroom has a conference Table that seats 14. All 3 rooms are equipped with a white board.

Testimonials: Why use Hotel Planner?

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"I have and will continue to recommend your service to my friends and others who are in need of your service. Thank you again for the attentive communications throughout the last three months. It is nice to know that a service like yours takes care of their customers throughout the entire time period of the individual's event." J.W. - Atlanta, GA

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