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Choice Hotels Announces Commitment To Clean Initiative: Guests may experience a growing variety of new and improved protocols, products and communications, some of which are already in place, to promote health and safety, including; Heightened cleaning protocols for high-traffic areas, Changes in breakfast offerings, Housekeeping "on-demand" option, Hand sanitizing stations, Enhancements to help facilitate contactless check-in and check-out, Personal protective equipment for hotel staff Read More
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Very Good
4.0/5
Based on 369 guest reviews
- Free breakfast
- Shuttle to airport available
- Fitness / Gym is on-site
- 97 rooms in hotel
- Hotel has 2 floors
- Check-in time: 3:00 pm
- Groups & Meetings rating of 10.0/10
Standard prices by room type for the next 60 days
Room Types
Check Rates1 King Bed - Free Internet, Free Breakfast, Free Parking, Refrigerator, Microwave
Non-Smoking
Check Rates1 King Bed and Sofa Bed No Free Internet, Free Breakfast, Free Parking, Refrigerator, Microwave
Smoking
Check Rates1 King Bed Non-Smoking Pillow Sofa Bed Microfridge Desk High Speed Full Breakfast Breakfast
Non-Smoking
Check Rates1 King Bed Non-Smoking Pillowtop 32in LCD TV Microfridge Sofa Bed Full Breakfast Breakfast
Non-Smoking
Check Rates1 King Bed Non-Smoking Pillowtop Bed 32in LCD TV Microfridge Full Breakfast Breakfast
Non-Smoking
Check Rates1 King Bed Pillow Top Mattress Sofa Bed Microwave and Refrigerator Desk High Speed Internet A
Non-Smoking
Check Rates1 King Bed Pillowtop Bed 32 Inch LCD TV, Microwave and Refrigerator Full Breakfast
Non-Smoking
Check Rates1 King Bed Pillowtop Bed 32 Inch LCD TV, Microwave and Refrigerator Sofa Bed Full Br
Non-Smoking
Check Rates1 King Bed with Sofa Bed - Free Internet, Free Breakfast, Free Parking, Refrigerator, Microwave
Non-Smoking
Check Rates2 Queen Beds - Free Internet, Free Breakfast, Free Parking, Refrigerator, Microwave
Non-Smoking
Check Rates2 Queen Beds Non-Smoking Pillowtop 32in LCD TV Microfridge Sofa Bed Full Breakfast Breakfast
Non-Smoking
Check Rates2 Queen Beds Non-Smoking Pillowtop Bed 32in LCD TV Microfridge Full Breakfast Breakfast
Non-Smoking
Check Rates2 Queen Beds Pillowtop Bed 32 Inch LCD TV, Microwave and Refrigerator Full Breakfast
Non-Smoking
Check Rates2 Queen Beds Pillowtop Bed 32 Inch LCD TV, Microwave and Refrigerator Sofa Bed Full
Non-Smoking
Check Rates2 Queen Beds with Sofa Bed - Free Internet, Free Breakfast, Free Parking, Refrigerator, Microwave
Non-Smoking
Check RatesGovernment Miltary Rate 1 King Bed Pillow Sofa Bed Microfridge Desk High Speed Full Breakfast
Non-Smoking
Check RatesGovernment Miltary Rate 1 King Bed Pillowtop 32in LCD TV Microfridge Sofa Bed Full Breakfast
Non-Smoking
Check RatesGovernment Miltary Rate 1 King Bed Pillowtop Bed 32in LCD TV Microfridge Full Breakfast
Non-Smoking
Check RatesGovernment Miltary Rate 2 Queen Beds Pillowtop 32in LCD TV Microfridge Sofa Bed Full Breakfast
Non-Smoking
Check RatesGovernment Miltary Rate 2 Queen Beds Pillowtop Bed 32in LCD TV Microfridge Full Breakfast
Non-Smoking
Check RatesSenior AARP Rate ID Required 1 King Bed - Free Full Breakfast Free WiFi, Microwave
Non-Smoking
Check RatesSenior AARP Rate ID Required 1 King Bed Accessible - Free Full Breakfast Free WiFi
Non-Smoking
Check RatesSenior AARP Rate ID Required 2 Queen Beds - Free Full Breakfast Free WiFi, Microwave
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID 1 King Bed Pillow Sofa Bed Microfridge Desk High Speed Fu
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID 1 King Bed Pillowtop 32in LCD TV Microfridge Sofa Bed Ful
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID 1 King Bed Pillowtop Bed 32in LCD TV Microfridge Full Bre
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID 2 Queen Beds Pillowtop 32in LCD TV Microfridge Sofa Bed F
Non-Smoking
Map & Landmarks: Quality Inn
Verified Reviews of Quality Inn
Below are the verified reviews from guests that we have booked recently:"Could've been much better."
Overall Score3.0/ 5
First room had hair in the bathroom and graciously we switched rooms (a king done to two queens though). The hot breakfast was cancelled due to covid, but a juice box, granola bar and a bear claw is not a replacement breakfast!
Amanda G. (Individual traveler, booked 1 room), from 
31-Oct-2020 Verified Review, stayed from Thu Oct 29 to Sat Oct 31 2020 at a C$88.83 average nightly rate. 
"Uncomfortable Bed"
Overall Score3.0/ 5
My husband and I stay at this hotel for one night the bed was so uncomfortable the middle of the bed was sinked in, when we were leaving I told the reception but he just said he will check it out with a manager.. he didn't seem to care much.
Jennica M. (Individual traveler, booked 1 room), from
05-Oct-2020 Verified Review, stayed from Sat Oct 03 to Sun Oct 04 2020 at a C$63.00 average nightly rate. "Decent hotel for the price."
Overall Score3.0/ 5
You get what you pay for. It was clean, comfortable bed, friendly staff and great location. I liked that there was a fridge, microwave and coffee maker in the room. Made traveling with kids easier. Decent selection of channels on the TV (cable), but the WiFi was absolutely awful. I think it connected twice the whole two days we were there and disconnected within five minutes so I ended up using all my data on my phone plan as well as on my daughter's tablet. I would expect in 2020 even the cheapest most basic hotel would have a half decent Internet connection. They also are still advertising that they have free hot breakfast, but they didn't have any breakfast what so ever. I understand with covid their options for that are a bit limited but they should probably take that out of the description so people can plan ahead. Overall, for $60/night it's a decent place and I certainly wasn't expecting anything extraordinary at that price range but we'll probably pay a bit more and go somewhere else next time.
Ashley B. (Individual traveler, booked 1 room), from
11-Aug-2020 Verified Review, stayed from Fri Aug 07 to Sun Aug 09 2020 at a C$63.00 average nightly rate. "Wouldn’t recommend at all."
Overall Score1.0/ 5
Rooms were below average, staff was unfriendly and unpleasant. Despite being a non smoking hotel, the hallways stunk of smoke and pot. Front desk clerk was not helpful and didn't wear the mandatory face covering.
Jonathan P. (Individual traveler, booked 1 room), from 
21-Jul-2020 Verified Review, stayed from Thu Jul 16 to Sun Jul 19 2020 at a C$65.17 average nightly rate. 
"Not as advertised."
Overall Score3.0/ 5
Disappointed that there was no breakfast even though the listing had advertised for breakfast. I also asked the front desk to help me turn on the A/C so he barged in as I opened the door turned it on and left, which was very rude.
Omar R. (Individual traveler, booked 1 room), from 
07-Jul-2020 Verified Review, stayed from Sat Jul 04 to Sun Jul 05 2020 at a $53.13 average nightly rate. 
Property Description
Conveniently located right off Highway 8. Amenities include: Free full hot breakfast with make-your-own oatmeal station, french toast and more, free light dinners on Mondays, Tuesdays and Wednesdays, free Wi-Fi, free parking and an EV charging station. 24-hour coffee and tea.Choose this welcoming Kitchener-Waterloo hotel and enjoy abundant amenities, friendly staff and being near Bingemans, RIM and the University of Waterloo.After fueling up for a full day, you can easily explore the area, as this Kitchener hotel is near so many exciting attractions and area businesses. With Dare Foods, Deloitte & Touche, RIM, Toyota, University of Waterloo, Wilfrid Laurier University, Centre for International Governance Institute, Fastenal and more all near this Kitchener hotel, those traveling for work are ensured a productive trip.Looking for discovery and wonder? Visit the nearby Butterfly Conservatory, African Lion Safari, Centre in the Square, Kitchener Memorial Auditorium and Bingemans while staying at this Kitchener, Ontario hotel. Sports enthusiasts will enjoy visiting Sportsworld Arena, Chicopee Ski Area, Rockway Golf Course, RIM Park and Doon Valley Golf Course - all close to the Best Western Plus Kitchener-Waterloo.Looking for some retail therapy? Fairview Park Mall, Conestoga Mall, Southworks Outlets & Antiques Mall and Kitchener Market are near this Kitchener Hotel. St. Jacobs Farmers Market is also just a short distance away. Guests will also be near many events, including Oktoberfest.After a day of exploring the area, relax in our rejuvenating hot tub. We also offer a 24-hour exercise facility, a newsstand, 24-hour front desk, dry cleaning, a business center and free parking. With 11 restaurants within less than six kilometers, you'll never have to travel far for a delicious meal. Enjoy your stay
Details / Other Expenses
| Check In: | 3:00 pm |
| Check Out: | 11:00 am |
| Year of Last Renovation: | 2011 |
| Floors: | 2 |
| Rooms: | 97 |
| Corridors: | Both Interior and Exterior Hallways |
| Non Smoking Rooms: | 97 |
| Handicap Rooms: | 1 |
| Suites: | 0 |
| Room Windows: | Windows Do Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 0 |
| Meeting Space: | 0 sq. feet |
| Dist. to Food/Bars: | 0.3 Mi |
| Dist. to Nearest Gym: | On-site |
Policies / Expenses
| Nightly Parking: | 0 |
| Total Taxes: | 17.52% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
Amenities / Features
- Air conditioning
- Airport Shuttle
- Alarm clock
- ATM
- Complimentary breakfast
- Complimentary newspaper
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Currency exchange
- Electronic key card
- Elevator
- Facilities for the disabled
- Fax available
- Fitness and health center
- Free local calls
- Hairdryer available
- Handicap accessible
- Ice Maker
- Internet - wireless
- Free WiFi Internet
- Ironing facilities
- Jacuzzi
- Movies in room
- Microwave in room
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Private bathroom in room
- Radio in room
- Refrigerator
- Self controlled heating/cooling system
- Shower
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Telephone - Free local calls
- Television
- TV - Free Cable
- Voicemail
Airport & Shuttle Information
Airport Shuttle? Yes! There is an airport shuttle.
Pet Friendly?
Sorry, pets are not allowed.
About Quality Inns
- Comfortable bedding with soft pillows
- Hot, fresh, and healthy breakfast options available at certain locations
- Known for providing friendly services
- Free high-speed internet, local U.S. calls, and daily USA TODAY newspaper
- Fresh coffee and tea in the lobby 24/7
- Great meeting space also offered at most locations
The Quality Inns highlights above are subject to change without notice.
Previously known as:
Best Western Plus Kitchener Waterloo, Comfort Inn Kitchener, Best Western Plus Kitchener
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FAQs about Quality Inn
What time is check in?
Check in time is 3:00 pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 11:00 am based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Quality Inn have?
There are 97 rooms in the property.
Can I get a AAA rate at Quality Inn?
Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA Rate - 1 King Bed - Free Full Breakfast Free WiFi, Microwave
Can I get a Senior or AARP rate at Quality Inn?
Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior AARP Rate ID Required 1 King Bed - Free Full Breakfast Free WiFi, Microwave
Is there a gym at Quality Inn?
Yes, there is a gym/fitness area available on-site at the property.
Is there shopping nearby?
Yes. Great beds and friendly service, with nearby shopping. Easily accessible by car and close to shopping areas. Lots of shopping nearby. Great shopping. Every guests reviewed liked the proximity to shopping.
Is there a WiFi internet?
Yes. WiFi system needs upgrading. Wifi quality could be improved. All guests said the wifi quality was bad.
Testimonials:
"It was very convenient and the bids were timely. Only hotels that met my criteria responded and I considered hotels and parts of town that I otherwise would not have considered." L.I. - Atlanta, GA
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