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HILTON GARDEN INN WILLIAMSBURG
View Map Reservations: 1-800-881-1523
3.0 Star Downtown Hotel in James City County )
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Very Good
4.5/5
Based on 1077 guest reviews
- Includes an indoor swimming pool
- The Avg. Group Discount is 9.0%!
- Gym is available on property
- 119 rooms in property
- 4 floors in hotel
- Check-out: 12:00pm
- Group friendly rating of 10.0/10
Room Types
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1 King Bed 1 Bedroom Suite with Sofa Bed Living Area Comp WiFi Bed with Adjust Firm Dial
Non-Smoking
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1 King Bed 1 Bedroom Suite with Sofa Bed Living Area Comp WiFi Bed with Adjust Firm Dial Hi Def Flat
Non-Smoking
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1 King Bed 1 Bedroom Suite with Sofa Bed Living Area Free WiFi Bed with Adjust Firm Dial Hi Def Flat
Non-Smoking
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1 King Bed Comp WiFi Bed with Adjustable Firmness Dial Hi Def Flat Screen TV Refrigerator Microwave
Non-Smoking
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1 King Bed Complimentary WiFi Bed with Adjustable Firmness Dial Hi Def Flat Screen TV Refrigerator M
Non-Smoking
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1 King Deluxe 1 Bedroom Suite Hearing Accessible Visual Firealarm Door Phone Alert
Non-Smoking
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1 King Deluxe 1 Bedroom Suite Hearing Accessible Visual Firealarm Door Phone Alert Living Area Comp
Non-Smoking
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1 King Deluxe 1 Bedroom Suite Hearing Accessible Visual Firealarm Door Phone Alert Living Area Compl
Non-Smoking
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1 King Deluxe Suite Mobility Hearing Accessible Tub Visual Firealarm Door Phone Alert
Non-Smoking
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1 King Deluxe Suite Mobility Hearing Accessible Tub Visual Firealarm Door Phone Alert Living Area Co
Non-Smoking
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1 King Hearing Accessible Room Visual Firealarm Door Phone Alert Comp WiFi Bed with Adjustable Firmn
Non-Smoking
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1 King Hearing Accessible Room Visual Firealarm Door Phone Alert Complimentary WiFi Bed with Adjusta
Non-Smoking
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1 King Mobility Hearing Accessible Roll In Shower Visual Firealarm Door Phone Alert
Non-Smoking
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1 King Mobility Hearing Accessible Roll In Shower Visual Firealarm Door Phone Alert Comp WiFi Bed wi
Non-Smoking
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1 King Mobility Hearing Accessible Roll In Shower Visual Firealarm Door Phone Alert Complimentary Wi
Non-Smoking
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1 King Mobility Hearing Accessible with Bathtub Visual Firealarm Door Phone Alert
Non-Smoking
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1 King Mobility Hearing Accessible with Bathtub Visual Firealarm Door Phone Alert Comp WiFi Bed with
Non-Smoking
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1 King Mobility Hearing Accessible with Bathtub Visual Firealarm Door Phone Alert Complimentary WiFi
Non-Smoking
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2 Double Beds Comp WiFi HDTV with Hidef Channels Refrigerator Microwave Mp3 Clock Coffeemaker
Non-Smoking
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2 Double Beds Complimentary WiFi HDTV with Hidef Channels Refrigerator Microwave Mp3 Clock Coffeemak
Non-Smoking
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2 Queen Beds 1 Bedroom Suite Sofa Bed Living Area Comp WiFi HDTV with Hidef Channels
Non-Smoking
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2 Queen Beds 1 Bedroom Suite Sofa Bed Living Area Comp WiFi HDTV with Hidef Channels Refrigerator Mi
Non-Smoking
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2 Queen Beds 1 Bedroom Suite Sofa Bed Living Area Free WiFi HDTV with Hidef Channels Refrigerator Mi
Non-Smoking
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2 Queen Beds Comp WiFi HDTV with Hidef Channels Refrigerator Microwave Mp3 Clock Coffeemaker
Non-Smoking
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2 Queen Beds Complimentary WiFi HDTV with Hidef Channels Refrigerator Microwave Mp3 Clock Coffeemake
Non-Smoking
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2 Queen Deluxe 1 Bedroom Suite Hearing Accessible Visual Firealarm Door Phone Alert
Non-Smoking
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2 Queen Deluxe 1 Bedroom Suite Hearing Accessible Visual Firealarm Door Phone Alert Living Area Com
Non-Smoking
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2x Points Package 1 King Bed 1 Bedroom Suite with Sofa Bed Living Area Comp WiFi Bed with Adjust Fir
Non-Smoking
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2x Points Package 1 King Bed Complimentary WiFi Bed with Adjustable Firmness Dial
Non-Smoking
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2x Points Package 1 King Deluxe 1 Bedroom Suite Hearing Accessible Visual Firealarm Door Phone Alert
Non-Smoking
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2x Points Package 1 King Deluxe Suite Mobility Hearing Accessible Tub Visual Firealarm Door Phone Al
Non-Smoking
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2x Points Package 1 King Mobility Hearing Accessible Roll In Shower Visual Firealarm Door Phone Aler
Non-Smoking
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2x Points Package 1 King Mobility Hearing Accessible with Bathtub Visual Firealarm Door Phone Alert
Non-Smoking
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2x Points Package 2 Queen Beds 1 Bedroom Suite Sofa Bed Living Area Comp WiFi HDTV with Hidef Channe
Non-Smoking
Local Attractions
Busch Gardens, Water Country USA, Colonial Williamsburgs, The College of William & Mary and The Outlet and Restaurant Shopping District
Map and Points of Interest Near Hilton Garden Inn Williamsburg
Verified Reviews of Hilton Garden Inn Williamsburg
Below are the verified reviews from guests that we have booked recently:"Very Poor Customer Service at the Hotel. Stay Away!"
Overall Score1.0/ 5
Some businesses have no clue of "Customer Service". This is one of those businesses. The hotel front desk staff was very argumentative. They even mentioned us finding another hotel. I have never been treated so poorly. We had a group and they were only concerned about their policies; so much so, that some of our people could not get breakfast vouchers while others did. Totally, unaccommodating. Slow draining bathrooms and brown water came out when I first turned on water. Even the director of special events offered No Concessions! We left but will not return. Make sure they tell you everything before you get there. Their breakfast staff should get five stars! Class Act! Sorry they have to be tagged with the front desk staff.
Reginald S. (Group coordinator, booked 10 rooms), from 
18-Mar-2017
Verified Review, stayed from Thu Mar 16 to Sat Mar 18 2017 at a $109.00 group rate.
Customer Reviews of Hilton Garden Inn Williamsburg
Property Description
Hilton Garden Inn hotels offer spacious guest rooms full of thoughtful amenities complemented by friendly service and a relaxed atmosphere. By focusing precisely on what guests have said they need and want, and less on what they don't use, we deliver the highest degree of service and cost savings to both business and leisure travelers without sacrificing the quality associated with the Hilton name.
Just minutes from Colonial Williamsburg and the College of William & Mary. Convenient to Busch Gardens, Water Country, the Outlet District, Championship Golf Courses, Williamsburg Pottery and the Restaurant District.
Details / Other Expenses
| Check In: | 3:00pm |
| Check Out: | 12:00pm |
| Year of Last Renovation: | 2013 |
| Floors: | 4 |
| Rooms: | 119 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 22 |
| Handicap Rooms: | |
| Suites: | 17 |
| Room Windows: | Windows Don't Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 1 |
| Meeting Space: | 1400 sq. feet |
| Banquet Space: | Holds 100 people |
Policies / Expenses
| Cancellation: 48 hours prior to arrival |
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| Nightly Parking: | 0.00 |
| Typical Group Deposit: | 25% |
| Total Taxes: | 10.00% |
| Total Misc Fees: | $2.00 USD (mandatory resort fees/taxes) |
| Food and Beverage Tax: | 10.00% |
| Parking Fee: | 0.00 Per Night |
| Porterage Fee: | 5.00 Per Item |
| Gym Fee: | 0.00 Per Day |
| Spa Fee: | 0.00 Per Day |
| Rooms Wireless Internet Fee: | 0.00 Per Day |
| Rooms Wired Internet Fee: | 0.00 Per Day |
| Meeting Wireless Internet Fee: | 0.00 Per Day |
| Meeting Wired Internet Fee: | 0.00 Per Day |
| Food and Beverage Service Charge: | 18.00% |
| Banquet Bartender Fees: | 35.00 Per Hour |
| Chef Attendant Fees: | 35.00 Per Night |
| Avg. Continental Breakfast Cost: | 8.95 Per Person |
| Avg. Plated Breakfast Cost: | 8.95 Per Person |
| Avg. Buffet Breakfast Cost: | 8.95 Per Person |
| Avg. Plated Lunch Cost: | 12.95 Per Person |
| Avg. Buffet Lunch Cost: | 14.95 Per Person |
| Avg. Boxed Lunch Cost: | 11.95 Per Person |
| Avg. Plated Dinner Cost: | 21.95 Per Person |
| Avg. Buffet Dinner Cost: | 18.95 Per Person |
| Morning Break Cost: | 8.95 Per Person |
| Afternoon Break Cost: | 8.95 Per Person |
| Banquet Gallon of Coffee: | 18.00 Per Item |
| Banquet Soda: | 1.00 Per Item |
| Banquet Bottled Water: | 1.50 Per Item |
| Banquet Hosted Bar: | 35.00 Per Person/Per Hour |
Amenities / Features
Pet Friendly? Sorry, pets are not allowed.
- Air conditioning
- Alarm clock
- Central location
- Clothes drying
- Complimentary newspaper
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Credit card accepted: JCB
- Electronic key card
- Elevator
- Facilities for the disabled
- Fax available
- Fitness and health center
- Free local calls
- Hairdryer available
- Handicap accessible
- Central heating
- Ice Maker
- Internet - wireless
- Internet - ethernet
- Ironing facilities
- Jacuzzi
- Laundry facilities
- Movies in room
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Private bathroom in room
- Private car parking
- Quiet location
- Radio in room
- Refrigerator
- Restaurant
- Self controlled heating/cooling system
- Shower
- Swimming pool - indoor
- Tea and coffee making facilities
- Telephone in all rooms
- Television
- Travellers cheques accepted
- Voicemail
Airport & Shuttle Information
Newport News Patrick Henry Airport - 15 minutes
Airport Shuttle? Sorry, no airport shuttle available.About Hilton Garden Inn
- Spacious meeting rooms with onsite catering services and audiovisual equipment available
- 24 Hour Business Center and Free Wi-Fi
- Plus Hypoallergenic Pillows
- Convenient Pavilion Mart open 24/7 offering late night snack, beverages, and more
- Onsite Dining with Lunch and Dinner offered in most locations
- Full Cooked-to-Order Breakfast
The Hilton Garden Inn highlights above are subject to change without notice.
Previously known as:
Hilton Garden Inn
Seasonality of Hotel Rates at Hilton Garden Inn Williamsburg
The chart above shows seasonality of prices for both group prices and the best individual traveler rates we could find at the time the group/meeting offer was submitted. The lowest group/meeting discount shown is 38.8% in December 2016 and the highest average individual rate is $244 in the month of August 2018. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Hilton Garden Inn Williamsburg in a month when rates are lower.
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