HOTEL CARLTON

3 Rue De Paris, Lille 59026 France (FRA)
4.0 Star Downtown Hotel
50.636683.06524
Check availability
Average
3.5/ 5

Based on 328 guest reviews

Show Guest Reviews
  • Avg. Group Discount of 14.5%!
  • Fitness center on property
  • Hotel has 59 rooms
  • Hotel has 7 floors
  • Hotel has 7 suites
  • Check out time: 12 am
  • Hotel has an eco-friendly policy
  • Group booking rating of 7.3/10
  • Hotel has 3 meeting rooms

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Include Discounts:

Room Types

Check Rates 15% Travel Agent Junior Suite 45sqm City View Duvet Queen Bed Max Occupancy 4 Persons
Non-Smoking
Check Rates 15% Travel Agent Prestige Room 25 Sqm Opera and City View Queen Bed Max Occup 2 Persons
Non-Smoking
Check Rates 15% Travel Agent Privilege Room 25sqm City View Queen Bed Max Occp 2 Persons
Non-Smoking
Check Rates 15% Travel Agent Standard Room 20sqm City View Queen Bed Max Occ 2 Persons
Non-Smoking
Check Rates 15% Travel Agent Suite 100sqm Private Bar City View Queen Bed Max Occup 3 Persons
Non-Smoking
Check Rates Bed and Breakfast Junior Suite 45sqm City View Duvet Queen Bed Max Occupancy 4 Persons
Non-Smoking
Check Rates Bed and Breakfast Prestige Room 25 Sqm Opera and City View Queen Bed Max Occup 2 Persons
Non-Smoking
Check Rates Bed and Breakfast Privilege Room 25sqm City View Queen Bed Max Occp 2 Persons
Non-Smoking
Check Rates Bed and Breakfast Standard Room 20sqm City View Queen Bed Max Occ 2 Persons
Non-Smoking
Check Rates Business Package Privilege Room 25sqm City View Queen Bed Max Occp 2 Persons
Non-Smoking
Check Rates Business Package Standard Room 20sqm City View Queen Bed Max Occ 2 Persons
Non-Smoking
Check Rates Corporate Rate Privilege Room 25sqm City View Queen Bed Max Occp 2 Persons
Non-Smoking
Check Rates Corporate Rate Standard Room 20sqm City View Queen Bed Max Occ 2 Persons
Non-Smoking
Check Rates Cultural Package Privilege Room 25sqm City View Queen Bed Max Occp 2 Persons
Non-Smoking
Check Rates Cultural Package Standard Room 20sqm City View Queen Bed Max Occ 2 Persons
Non-Smoking
Check Rates Junior Suite 45sqm City View Duvet Queen Bed Max Occupancy 4 Persons
Non-Smoking
Check Rates Prestige Room 25 Sqm Opera and City View Queen Bed Max Occup 2 Persons
Non-Smoking
Check Rates Privilege Double Room
Non-Smoking
Check Rates Privilege Room 25sqm City View Queen Bed Max Occp 2 Persons
Non-Smoking
Check Rates Standard Room 20sqm City View Queen Bed Max Occ 2 Persons
Non-Smoking
Check Rates Suite 100sqm Private Bar City View Queen Bed Max Occup 3 Persons
Non-Smoking

Summary of Verified Reviews

Good to know

  • Hotel is outdated

    “Decor is old fashioned and rather faded” “Dated hotel”

  • Old rooms

  • Poor bathroom

    “Shower didn't work” “Shower failed”

  • Poorly-maintained rooms

    “Shower didn't work” “Room walls thin”

Review highlights

Location

89/100
209 reviews

Great location, close to the train station. Poor access to parking. Near downtown with great sightseeing and shopping.

“Brilliant located” “In the heart of the walking streets” “With easy access to city's sites”

Breakfast

70/100
88 reviews

Breakfast is decent but expensive.

“Excellent breakfast” “Tasty breakfast” “Breakfast is available”

Service

69/100
172 reviews

Reception and service are alright. Friendly, professional service, however housekeeping is awful.

“Nice staff” “Cleaning could be better” “Check-in experience left a lot to be desired”

Comfort

65/100
133 reviews

Average sized rooms with typical beds, noise and comfort levels. Small bathrooms and bad A/C.

“Air ventilation updated” “Heating and ventilation was a challenge” “Noise can be heard”

Amenities

53/100
43 reviews

Hotel grounds are nice, but the entrance area isn't, and amenities are decent but outdated. Bad architecture.

“24 hour reception desk” “Decor is old fashioned and rather faded” “Beautiful surroundings”

Room

48/100
270 reviews

Old, dirty rooms with okay beds and acceptable sizes. Small rooms and dirty bathrooms. View is wonderful, but rooms are in need of maintenance with poor furniture and A/C.

“Shower didn't work” “No wall” “Dusty red carpet”

Food

39/100
25 reviews

Food and menu are not great.

“No evening meal” “No restaurant”

Bar

36/100
12 reviews

Bar is not good.

“Very small hotel bar” “No Earl Grey Tea”

WiFi

35/100
24 reviews

Bad internet service.

“No internet” “Intermittent wi fi” “Wi-Fi connection could have been better”

Vibe

34/100
102 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel is outdated. Hotel is relatively stylish. Unpleasant entrance area. Hotel is relatively luxurious. Luxury hotel. Good choice for a city trip.

“Decor is old fashioned and rather faded” “Faded old-world charm” “Dated hotel”

Value

34/100
56 reviews

Poor value for money. Expensive breakfast.

“Prices are challenging” “Excessive noise” “Expensive breakfast”

Cleanliness

33/100
39 reviews

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

“Dusty red carpet”

Wellness

14/100
5 reviews

Poor wellness & sports facilities.

Good to know

  • Poor access to parking

  • Bar is not good

    “Very small hotel bar” “No Earl Grey Tea”

  • Dirty room

    “Dusty red carpet”

  • Expensive breakfast

    “Expensive breakfast” “Overpriced breakfast”

Review highlights

Location

85/100
94 reviews

Awesome location near city centre, but bad parking.

“Brilliant located” “In the heart of the walking streets” “With easy access to city's sites”

Service

69/100
74 reviews

Reception and service are alright. Service is professional and friendly.

“Check-out was terrible” “Nice staff” “Cleaning could be better”

Breakfast

67/100
38 reviews

Breakfast is decent but expensive.

“Excellent breakfast” “Tasty breakfast” “Breakfast is available”

Comfort

60/100
58 reviews

Average sized rooms with typical beds, noise and comfort levels. Small bathrooms and bad A/C.

“Air ventilation updated” “No noise from the street” “Double bedroom was small”

Amenities

54/100
19 reviews

Hotel buildings are unacceptable but amenities are OK.

“24 hour reception desk” “Decor is old fashioned and rather faded” “Beautiful surroundings”

Room

43/100
117 reviews

Old, dirty rooms with okay beds and acceptable sizes. Small rooms and dirty bathrooms. View is wonderful, but rooms are in need of maintenance with poor furniture and A/C.

“Shower didn't work” “No wall” “Dusty red carpet”

WiFi

39/100
9 reviews

Bad internet service.

“No internet” “Intermittent wi fi” “Wi-Fi connection could have been better”

Food

38/100
13 reviews

Food is not good.

“No evening meal” “No restaurant”

Bar

36/100
6 reviews

Bar is not good.

“Very small hotel bar” “No Earl Grey Tea”

Value

34/100
29 reviews

Poor value for money. Expensive breakfast.

“Prices are challenging” “Excessive noise” “Expensive breakfast”

Vibe

33/100
44 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel is outdated.

“Decor is old fashioned and rather faded” “Faded old-world charm” “Dated hotel”

Cleanliness

29/100
18 reviews

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

“Dusty red carpet”

Good to know

  • Old rooms

  • Poor hotel buildings

    “Decor is old fashioned and rather faded” “Maintenance poor”

  • Dirty

    “Dusty red carpet”

  • Hotel is outdated

    “Decor is old fashioned and rather faded” “Dated hotel”

Review highlights

Location

89/100
26 reviews

Great location.

“Brilliant located” “In the heart of the walking streets” “With easy access to city's sites”

Service

72/100
20 reviews

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

“Helpful staff” “Super welcome” “Complete overhaul”

Breakfast

70/100
11 reviews

Tasty breakfast.

“Excellent breakfast” “Tasty breakfast” “Breakfast is available”

Amenities

56/100
4 reviews

Average hotel building.

“24 hour reception desk” “Decor is old fashioned and rather faded” “Beautiful surroundings”

Room

51/100
22 reviews

Average-sized rooms with alright beds. Outdated, run-down rooms with bad bathrooms.

“Air ventilation updated” “Modern amenities” “Shower not working”

Cleanliness

37/100
6 reviews

Dirty.

“Dusty red carpet”

Value

34/100
5 reviews

Poor value for money.

“Prices are challenging” “Excessive noise” “Expensive breakfast”

Vibe

29/100
13 reviews

Poor vibe. Hotel is outdated.

“Decor is old fashioned and rather faded” “Faded old-world charm” “Dated hotel”

Good to know

  • Bad internet service

    “No internet” “Intermittent wi fi”

  • Professional service

    “Prompt service”

  • Poorly-maintained rooms

    “Shower didn't work” “Room walls thin”

  • Poor value for money

    “Prices are challenging” “Excessive noise”

Review highlights

Location

91/100
18 reviews

Great location.

“Brilliant located” “In the heart of the walking streets” “With easy access to city's sites”

Breakfast

69/100
9 reviews

Breakfast is average.

“Excellent breakfast” “Tasty breakfast” “Breakfast is available”

Service

65/100
20 reviews

Service is friendly and professional but overall average.

“Check-out was terrible” “Great staff” “Cleaning could be better”

Comfort

65/100
17 reviews

Mediocre comfort, room sizes and beds.

“Air ventilation updated” “No noise from the street” “Heating and ventilation was a challenge”

Room

45/100
33 reviews

Beds in the average sized rooms are okay, but bathrooms are bad and rooms are lacking maintenance.

“Shower didn't work” “No wall” “Dusty red carpet”

Value

36/100
6 reviews

Poor value for money.

“Prices are challenging” “Excessive noise” “Expensive breakfast”

WiFi

35/100
5 reviews

Bad internet service.

“No internet” “Intermittent wi fi” “Wi-Fi connection could have been better”

Vibe

34/100
9 reviews

Poor vibe. Hotel is outdated.

“Decor is old fashioned and rather faded” “Faded old-world charm” “Dated hotel”

Good to know

  • Room is not nice

    “Shower didn't work” “No wall”

  • Great location

    “Brilliant located” “In the heart of the walking streets”

Review highlights

Location

90/100
4 reviews

Great location.

“Brilliant located” “In the heart of the walking streets” “With easy access to city's sites”

Room

47/100
6 reviews

Room is not nice.

“Shower didn't work” “No wall” “Dusty red carpet”

Good to know

  • Old rooms

  • Hotel is outdated

    “Decor is old fashioned and rather faded” “Dated hotel”

  • Poor bathroom

    “Shower didn't work” “Shower failed”

  • Poorly-maintained rooms

    “Shower didn't work” “Room walls thin”

Review highlights

Location

82/100
68 reviews

Well-located hotel, although, unfortunately the parking isn't easy.

“Brilliant located” “In the heart of the walking streets” “With easy access to city's sites”

Breakfast

70/100
32 reviews

Breakfast is average.

“Excellent breakfast” “Tasty breakfast” “Breakfast is available”

Service

65/100
70 reviews

Reception and service are alright. Service is professional and friendly.

“Unfriendly personel” “Super welcome” “Nice staff”

Amenities

50/100
15 reviews

Poor hotel buildings.

“Decor is old fashioned and rather faded” “Maintenance poor”

Bar

36/100
5 reviews

Bar is not good.

“Very small hotel bar” “No Earl Grey Tea”

Value

34/100
20 reviews

Poor value for money.

“Prices are challenging” “Excessive noise” “Expensive breakfast”

WiFi

34/100
6 reviews

Bad internet service.

“No internet” “Intermittent wi fi” “Wi-Fi connection could have been better”

Food

33/100
14 reviews

Food is not good.

“No evening meal” “No restaurant”

Room

32/100
120 reviews

Rooms are outdated, untidy, badly-maintained with substandard furniture. Small rooms and dirty bathrooms. Excellent views from decently sized rooms with okay beds.

“Shower didn't work” “No wall” “Dusty red carpet”

Vibe

28/100
47 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel is outdated.

“Decor is old fashioned and rather faded” “Faded old-world charm” “Dated hotel”

Cleanliness

28/100
22 reviews

Bathrooms and rooms are untidy.

“Dusty red carpet”

Good to know

  • Poor value for money

    “Prices are challenging” “Excessive noise”

  • Poor access to parking

  • Dirty room

    “Dusty red carpet”

  • Poor hotel buildings

    “Decor is old fashioned and rather faded” “Maintenance poor”

Review highlights

Location

82/100
35 reviews

Well-located hotel, although, unfortunately the parking isn't easy.

“Brilliant located” “In the heart of the walking streets” “With easy access to city's sites”

Breakfast

70/100
18 reviews

Tasty breakfast.

“Excellent breakfast” “Tasty breakfast” “Breakfast is available”

Service

65/100
33 reviews

Reception and service are alright. Service is professional and friendly.

“Unfriendly personel” “Super welcome” “Good English”

Amenities

49/100
10 reviews

Poor hotel buildings.

“Decor is old fashioned and rather faded” “Maintenance poor”

Value

32/100
12 reviews

Poor value for money.

“Prices are challenging” “Excessive noise” “Expensive breakfast”

Food

32/100
7 reviews

Food is not good.

“No evening meal” “No restaurant”

Vibe

30/100
25 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel is outdated.

“Decor is old fashioned and rather faded” “Faded old-world charm” “Dated hotel”

Room

29/100
54 reviews

Rooms are outdated, untidy, badly-maintained with substandard furniture. Small rooms and dirty bathrooms. Average-sized rooms with alright beds.

“Shower didn't work” “No wall” “Dusty red carpet”

Cleanliness

25/100
12 reviews

Bathrooms and rooms are untidy.

“Dusty red carpet”

Good to know

  • Hotel is outdated

    “Decor is old fashioned and rather faded” “Dated hotel”

  • Old rooms

  • Poor vibe

    “Decor is old fashioned and rather faded” “Faded old-world charm”

  • Poor bathroom

    “Shower didn't work” “Shower failed”

Review highlights

Location

86/100
9 reviews

Great location.

“Brilliant located” “In the heart of the walking streets” “With easy access to city's sites”

Service

72/100
8 reviews

Average reception, but good overall service.

“Helpful staff” “Super welcome” “Complete overhaul”

Comfort

64/100
5 reviews

Comfortable.

“Air ventilation updated” “Double bedroom was small” “Heating and ventilation was a challenge”

Room

46/100
8 reviews

Outdated rooms and bathrooms not up to standard.

“Shower didn't work” “No wall” “Dusty red carpet”

Vibe

28/100
7 reviews

Poor vibe. Hotel is outdated.

“Decor is old fashioned and rather faded” “Faded old-world charm” “Dated hotel”

Good to know

  • Room is not nice

    “Shower didn't work” “No wall”

  • Great location

    “Brilliant located” “In the heart of the walking streets”

Review highlights

Location

89/100
7 reviews

Great location.

“Brilliant located” “In the heart of the walking streets” “With easy access to city's sites”

Service

65/100
7 reviews

Service is adequate.

“Check-out was terrible” “Pleasant staff” “Cleaning could be better”

Comfort

62/100
9 reviews

Mediocre comfort, room sizes and beds.

“Air ventilation updated” “Heating and ventilation was a challenge” “Noise can be heard”

Room

43/100
18 reviews

Bad rooms with terrible bathrooms. Average-sized rooms with alright beds.

“Shower didn't work” “No wall” “Dusty red carpet”

Review highlights

Location

91/100
13 reviews

Great location.

“Brilliant located” “In the heart of the walking streets” “With easy access to city's sites”

Service

70/100
4 reviews

Fantastic service.

“Helpful staff” “Super welcome” “Complete overhaul”

Room

53/100
9 reviews

Room is all right.

“Air ventilation updated” “Modern amenities” “Plenty of toiletries”

Vibe

40/100
6 reviews

Poor vibe.

“Decor is old fashioned and rather faded” “Faded old-world charm” “Dated hotel”

Value

32/100
5 reviews

Poor value for money.

“Prices are challenging” “Excessive noise” “Expensive breakfast”

Good to know

  • Poor access to parking

  • Friendly service

    “Obliging staff” “Staff were friendly and helpful”

  • Spacious rooms

    “Large size of the room” “Rooms are HUGE”

  • Hotel is outdated

    “Decor is old fashioned and rather faded” “Dated hotel”

Review highlights

Location

85/100
30 reviews

Well-located hotel, although, unfortunately the parking isn't easy.

“Brilliant located” “In the heart of the walking streets” “With easy access to city's sites”

Service

72/100
20 reviews

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

“Helpful staff” “Super welcome” “Complete overhaul”

Comfort

69/100
22 reviews

Large rooms with average comfort and standard beds.

“Air ventilation updated” “Nice sheets” “Heating and ventilation was a challenge”

Breakfast

66/100
22 reviews

Breakfast is average.

“Excellent breakfast” “Tasty breakfast” “Breakfast is available”

Room

55/100
41 reviews

Large, standard rooms with average beds, but bathrooms are unacceptable.

“Air ventilation updated” “Modern amenities” “Plenty of toiletries”

Amenities

52/100
6 reviews

Ordinary amenities.

“24 hour reception desk” “Decor is old fashioned and rather faded” “Beautiful surroundings”

Vibe

34/100
8 reviews

Poor vibe. Hotel is outdated.

“Decor is old fashioned and rather faded” “Faded old-world charm” “Dated hotel”

Value

33/100
8 reviews

Poor value for money.

“Prices are challenging” “Excessive noise” “Expensive breakfast”

Good to know

  • Fantastic service

    “Helpful staff” “Super welcome”

  • Friendly service

    “Obliging staff” “Staff were friendly and helpful”

  • Poor value for money

    “Prices are challenging” “Excessive noise”

  • Poor access to parking

Review highlights

Location

84/100
15 reviews

Well-located hotel, although, unfortunately the parking isn't easy.

“Brilliant located” “In the heart of the walking streets” “With easy access to city's sites”

Service

72/100
9 reviews

Friendly service.

“Helpful staff” “Super welcome” “Complete overhaul”

Breakfast

68/100
9 reviews

Breakfast is average.

“Excellent breakfast” “Tasty breakfast” “Breakfast is available”

Comfort

67/100
10 reviews

Mediocre comfort, room sizes and beds.

“Air ventilation updated” “No noise from the street” “Nice sheets”

Room

52/100
21 reviews

Average-sized rooms with alright beds.

“Air ventilation updated” “Modern amenities” “Shower not working”

Value

35/100
6 reviews

Poor value for money.

“Prices are challenging” “Excessive noise” “Expensive breakfast”

Vibe

32/100
5 reviews

Poor vibe.

“Decor is old fashioned and rather faded” “Faded old-world charm” “Dated hotel”

Good to know

  • Great location

    “Brilliant located” “In the heart of the walking streets”

Review highlights

Location

88/100
5 reviews

Great location.

“Brilliant located” “In the heart of the walking streets” “With easy access to city's sites”

Good to know

  • Friendly service

    “Obliging staff” “Staff were friendly and helpful”

  • Hotel is outdated

    “Decor is old fashioned and rather faded” “Dated hotel”

  • Poor bathroom

    “Shower didn't work” “Shower failed”

  • Poorly-maintained rooms

    “Shower didn't work” “Room walls thin”

Review highlights

Location

96/100
88 reviews

Well-located hotel, although, unfortunately the parking isn't easy. Near downtown with great sightseeing and shopping.

“Brilliant located” “In the heart of the walking streets” “With easy access to city's sites”

Service

75/100
62 reviews

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

“Helpful staff” “Super welcome” “Complete overhaul”

Breakfast

70/100
27 reviews

Tasty , yet expensive breakfasts.

“Excellent breakfast” “Tasty breakfast” “Breakfast is available”

Comfort

66/100
49 reviews

Relatively comfortable stay, with decent beds and room sizes, but small bathrooms. A/C and noise levels are satisfactory.

“Air ventilation updated” “Double bedroom was small” “Heating and ventilation was a challenge”

Room

63/100
87 reviews

Excellent views from decently sized rooms with okay beds. Rooms are outdated, untidy, badly-maintained with substandard furniture. Small bathrooms and okay A/C.

“Air ventilation updated” “Modern amenities” “Shower not working”

Amenities

55/100
16 reviews

Buildings are not very nice, with an unpleasant entrance, but the amenities are okay. Bad architecture.

“24 hour reception desk” “Decor is old fashioned and rather faded” “Beautiful surroundings”

Food

42/100
7 reviews

Food is not good.

“No evening meal” “No restaurant”

Vibe

40/100
38 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel is outdated. Hotel is relatively stylish. Unpleasant entrance area.

“Decor is old fashioned and rather faded” “Faded old-world charm” “Dated hotel”

Cleanliness

38/100
14 reviews

Dirty room.

“Dusty red carpet”

Bar

36/100
6 reviews

Bar is not good.

“Very small hotel bar” “No Earl Grey Tea”

Value

35/100
22 reviews

Poor value for money. Expensive breakfast.

“Prices are challenging” “Excessive noise” “Expensive breakfast”

WiFi

34/100
14 reviews

Bad internet service.

“No internet” “Intermittent wi fi” “Wi-Fi connection could have been better”

Good to know

  • Great view

    “Spectacular view” “Great views”

  • Poor hotel buildings

    “Decor is old fashioned and rather faded” “Maintenance poor”

  • Poor value for money

    “Prices are challenging” “Excessive noise”

  • Dirty

    “Dusty red carpet”

Review highlights

Location

93/100
36 reviews

Great location.

“Brilliant located” “In the heart of the walking streets” “With easy access to city's sites”

Service

75/100
24 reviews

Friendly service.

“Helpful staff” “Super welcome” “Complete overhaul”

Breakfast

70/100
9 reviews

Breakfast is average.

“Excellent breakfast” “Tasty breakfast” “Breakfast is available”

Comfort

62/100
19 reviews

Relatively comfortable stay, with decent beds and room sizes, but small bathrooms.

“Air ventilation updated” “No noise from the street” “Heating and ventilation was a challenge”

Room

55/100
32 reviews

Acceptable beds and reasonably-sized room but small bathrooms. Great view.

“Air ventilation updated” “Modern amenities” “Shower not working”

Amenities

51/100
4 reviews

Hotel buildings are unacceptable but amenities are OK.

“24 hour reception desk” “Decor is old fashioned and rather faded” “Beautiful surroundings”

WiFi

42/100
6 reviews

Bad internet service.

“No internet” “Intermittent wi fi” “Wi-Fi connection could have been better”

Cleanliness

39/100
4 reviews

Dirty.

“Dusty red carpet”

Value

37/100
9 reviews

Poor value for money.

“Prices are challenging” “Excessive noise” “Expensive breakfast”

Vibe

37/100
11 reviews

Atmosphere not particularly friendly, giving poor vibes.

“Decor is old fashioned and rather faded” “Faded old-world charm” “Dated hotel”

Good to know

  • Tasty breakfast

    “Excellent breakfast” “Tasty breakfast”

  • Fantastic service

    “Helpful staff” “Super welcome”

  • Friendly service

    “Obliging staff” “Staff were friendly and helpful”

  • Great location

    “Brilliant located” “In the heart of the walking streets”

Review highlights

Location

91/100
8 reviews

Great location.

“Brilliant located” “In the heart of the walking streets” “With easy access to city's sites”

Service

69/100
9 reviews

Service is average, but very friendly.

“Staff were very friendly and helpful” “Super welcome” “Cleaning could be better”

Comfort

68/100
6 reviews

Somewhat comfortable and acceptably sized rooms.

“Air ventilation updated” “Large size of the room” “Good mattresses”

Breakfast

66/100
5 reviews

Breakfast is average.

“Excellent breakfast” “Tasty breakfast” “Breakfast is available”

Room

47/100
10 reviews

Bad rooms but moderately-sized.

“Shower didn't work” “No wall” “Dusty red carpet”

Good to know

  • Poor bathroom

    “Shower didn't work” “Shower failed”

  • Friendly service

    “Obliging staff” “Staff were friendly and helpful”

  • Fantastic service

    “Helpful staff” “Super welcome”

  • Great location

    “Brilliant located” “In the heart of the walking streets”

Review highlights

Location

91/100
7 reviews

Great location.

“Brilliant located” “In the heart of the walking streets” “With easy access to city's sites”

Service

70/100
6 reviews

Friendly service.

“Helpful staff” “Super welcome” “Complete overhaul”

Comfort

65/100
4 reviews

Comfortable.

“Air ventilation updated” “No noise from the street” “Heating and ventilation was a challenge”

Room

55/100
8 reviews

Rooms are alright, but bathrooms are not great.

“Air ventilation updated” “Modern amenities” “Shower didn't work”

Review Semantics by TrustYou

Customer Reviews of Hotel Carlton

3.5 out of 5. Based on 328 guest reviews , Average

Green Sustainability

no

Details / Other Expenses

Check In: 3:00 pm
Check Out: 12 am
Year of Last Renovation: 2002
Floors: 7
Rooms: 59
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 59
Handicap Rooms:
Suites: 7
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 3
Meeting Space: 250 sq. feet
Banquet Space: Holds 200 people
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: On-site
Dist. to Nearest Gym: On-site
Lounge/Bar Hours: 12 am - 12 pm
Policies / Expenses
Cancellation:
6pm
Nightly Parking: E19
Typical Group Deposit: 50%
Total Taxes: 10.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
City Tax: 1.65 Per Person (per day)

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Baggage storage facilities
  • Breakfast in room
  • Central location
  • Complimentary newspaper
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Garage
  • Hairdryer available
  • Internet - wireless
  • Internet is Complimentary
  • Ironing facilities
  • Mini bar
  • Non-smoking rooms
  • Office or business center
  • Private bathroom in room
  • Private car parking
  • 24 hours room service
  • Safe in rooms
  • Sauna
  • Telephone in all rooms
  • Television
  • TV room

Airport & Shuttle Information

Lille Lesquin (7kms) with a car

Local Shuttle Info: no

Airport Shuttle? Sorry, no airport shuttle available.

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Grand Hotel Bellevue ~0.14 Miles away

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"Just wanted to Thank you and to let you know that our recent stay at the GuestHouse suites was wonderful. The best park was the savings in cost that you provided for us. I wish you could have seen our faces when we realized how much you had saved us. :)" K.D. - Atlanta, GA

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