Residence Inn by Marriott Palm Desert

38305 Cook St., Palm Desert, CA 92211 United States (USA) near Exit 131 on I-10 (~3.0mi)
View Map Reservations: 1-800-760-7718
3 Star Property
33.771737-116.356048
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Very Good
4.0/5

Based on 419 guest reviews

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  • Has outdoor swimming pool
  • Comp. Breakfast
  • The Avg. Group Saves 29.4%!
  • Fitness + Health Center
  • 130 rooms in property
  • Check-out: 12:00pm
  • Hotel has an eco-friendly policy
  • Group booking rating of 10.0/10
  • 3 conference rooms in property

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Include Discounts:

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Local Attractions

The Living Desert Zoo & Gardens Palm Springs Aerial Tramway Indian Wells Tennis Gardens Indian Canyons Knott's Soak City Water Park The Gardens On El Paseo Shopping Children's Discovery Museum of the Desert Palm Springs Air Museum McCallum Theater for the Performing Arts The River Westin Mall Golf Courses

Verified Reviews of Residence Inn by Marriott Palm Desert

Below are the verified reviews from guests that we have booked recently:
"Our experience in residence Inn by Marriott hotel."
Overall Score1.0/ 5
We went for two nights family getaway for Fourth of July horrible customer service I asked for simple shampoo never got it not even next day also Theor bed sheets ripped dirty as of not cleaned at all parking was not good could not find decent parking it was our first time and it would be our last time the only good thing was close to pool walking distance I would not recommend to any friends or family.
(Individual traveler, booked 1 room), from US flag
05-Jul-2020 Verified Review, stayed from Fri Jul 03 to Sat Jul 04 2020 at a $135.81 average nightly rate.
"Convenient location, room clean, accomodation comfy."
Overall Score4.0/ 5
I'll be happy to come back anytime!
(Individual traveler, booked 1 room), from US flag
09-Dec-2019 Verified Review, stayed from Sat Dec 07 to Tue Dec 10 2019 at a $149.00 average nightly rate.
"Manager William treated us extremely poorly."
Overall Score1.0/ 5
We reserved 13 rooms for us and our guests the weekend of our daughter's wedding 3/14 3/18/19. On Sunday, the day after the wedding, my wife and I went to brunch with the whole family. Our son who was ill stayed back in our room. We prepaid for all the rooms in September. When we directly called the Marriott they were booked. We went online and secured all the rooms through Hotel Planner. I printed out the 13 Confirmations and directly called the Marriott the next week to make sure we had the correct number of rooms. On Sunday while at brunch we received a frantic call from our very upset son. Every 1/2 hour they were banging on his door and telling him to leave. We told him we had the room until Monday and would bring the printed confirmation, stating the dates and amount paid, to the front desk. We returned sooner than planned to settle this situation. William the manager was called to the desk. When he arrived, even though he knew why we were there, he never even shook our hands. He walked right by us even though we were the only people at the desk and was whispering to other staff before speaking to us. William then told us they did not receive our money for Sunday night. He told us it was our fault and we had to be more "diligent"if not booking directly through the Marriott. We had to wait over one 1/2 hours on a beautiful sunny day, our last day in Palm Springs, while he was " doing us a favor" and trying to figure out what happened. He then told us he would give us a "good deal" but we had to pay for the room again or leave. We lost time with our daughter and new family the day after the wedding. We had friends with us during this issue who are Platinum Marriott Members who were appalled at how poorly we were treated. I told William we deserved an apology. If Marriott deals with Hotel Planner and we have all the Confirmations they should honor our agreement. He insisted it was our fault and never even said he was sorry this happened. The room total we paid was about $10,000. They upset our sick son, cut our brunch time short and ruined our last day. We thought once they saw our confirmation everything would be fine. The wedding and Palm Springs were beautiful. Until this happened we were very pleased. We flew back to Pennsylvania the next day and are still very disappointed with the way we were treated.
(Individual traveler, booked 1 room), from US flag
23-Mar-2019 Verified Review, stayed from Thu Mar 14 to Mon Mar 18 2019 at a $234.00 average nightly rate.
4.0 out of 5. Based on 419 guest reviews

Property Description

Experience your own Palm Desert oasis during your stay at our Residence Inn Palm Desert suites. We're located in the Palm Springs area and offer stunning views of the Santa Rosa Mountains – perfect poolside scenery for relaxation and rejuvenation. With 350 sunny days a year, guests at our Palm Desert, California hotel can enjoy outdoor activities like golf and tennis all year long. The Desert Willow Golf Resort is only half mile away or you can enjoy our on-site tennis courts. Shop over 1,050 retail establishments, venture to several premiere casinos, or take the Palm Springs Aerial Tramway up to Mt. San Jacinto. Our Residence Inn hotel in Palm Desert, California specializes in extended stays, so you can expect finding home comforts, including a fully equipped kitchen, spas, complimentary buffet breakfast and evening social receptions. Leave your grocery list at the front desk and come back to a fully stocked kitchen at night at our suites in Palm Desert, California.

Green Sustainability

Energy Star Partner

Details / Other Expenses

Check In: 04:00pm
Check Out: 12:00pm
Year of Last Renovation: 2013
Floors: 2
Rooms: 130
Corridors: All Rooms Have Exterior Hallways
Non Smoking Rooms: 130
Handicap Rooms: 6
Suites: 130
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 3 View Spaces
Meeting Space: 2448 sq. feet
Banquet Space: Holds 200 people
Dist. to Food/Bars: 0.3 Mi
Dist. to 24hr Restaurant: 6.0 Mi
Dist. to Nearest Gym: On-site
Lounge/Bar Hours: N/A
Pool Info:
Heated Outdoor Pool6:00 AM to 110 PM
Policies / Expenses
Cancellation:
48 Hours Prior to Arrival
Nightly Parking: 0.00
Typical Group Deposit: TBD
Total Taxes: 14.20%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)

Amenities / Features


  • Air conditioning
  • Alarm clock
  • All-inclusive resort
  • Central location
  • Complimentary breakfast
  • Complimentary newspaper
  • Conference facilities
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Grocery service
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Internet - wireless
  • Internet - ethernet
  • Free WiFi Internet
  • Jacuzzi
  • Kitchenette in room
  • Laundry facilities
  • Movies in room
  • Microwave in room
  • Non-smoking rooms
  • Pets allowed
  • Refrigerator
  • Swimming pool - outdoor
  • Telephone
  • Telephone in all rooms
  • Television
  • TV - Free Cable
  • Tennis court

Airport & Shuttle Information

Palm Springs Airport (PSP)11.7 Miles from hotelabout a 20-25minute driveUBER Fare to PSP - $25.00 one wayCab Fare to PSP - $40.00 one way

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Complimentary robust hot buffet including healthy choices, daily rotation of specialty items, and customization stations for toppings.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Yes! Pets are allowed.
Pets welcome. $100 Non-refundable fee

Parking Info

Complimentary Self Parking

Internet / WiFI

Wi-Fi is complimentary in our guest suites and public areas.

About Residence Inn by Marriott

  • Extended stay hotel offering large 1- and 2- bedroom suites and studio suites
  • Full kitchens with refrigerators, microwaves, stoves, and coffee makers
  • Free hot breakfast and free Wi-Fi everywhere
  • Complimentary evening socials offering food and drinks for guests
  • Fitness center with modern equipment and TVs
  • Great outdoor space with barbeque and fire pits
  • Private meeting spaces perfect for events and family gatherings
  • Free grocery delivery service available
  • Dry cleaning and on-site laundry services
  • Pet friendly

The Residence Inn by Marriott highlights above are subject to change without notice.

Previously known as:
Residence Inn

Seasonality of Hotel Rates at Residence Inn by Marriott Palm Desert

Rate fluctuations of Residence Inn by Marriott Palm Desert

The chart above shows seasonality of prices for both our group rates and the best individual traveler rates we could find at the time the group/meeting offer was placed. The best group rate shown is 68.0% in July 2020 and the highest average individual rate is $428 in the month of January 2021. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Residence Inn by Marriott Palm Desert in a month when rates are lower.

Meeting Rooms and Banquet Rooms at Residence Inn by Marriott Palm Desert

Below are the meeting, banquet, conference and event spaces at Residence Inn by Marriott Palm Desert.

Feel free to use the Residence Inn by Marriott Palm Desert meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Palm Desert event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Mariposa Ballroom 56 x 36 x 14 2016168/1681178448584813/10224202202
Close This

Mariposa Ballroom

Room Type:
Ballroom
Total Size:
2016 Sq. Mi
Dimensions:
56 x 36 x 14 Ft.
Floor Level:
1
Columns:
0
Windows:
3
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Verbenia Boardroom 16 x 14 x 10 224--/--------------/----8--
Close This

Verbenia Boardroom

Room Type:
General Meeting Room
Total Size:
224 Sq. Mi
Dimensions:
16 x 14 x 10 Ft.
Floor Level:
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
    Blue Sage 13 x 16 x 10 208--/--------------/----8--
    Close This

    Blue Sage

    Room Type:
    General Meeting Room
    Total Size:
    208 Sq. Mi
    Dimensions:
    13 x 16 x 10 Ft.
    Floor Level:
    Natural Light?:
    No
    Obstructions?
    No
    Built In Screens?
    No
    Built In Stage?
    No
    Built In A/V?
    No
    Amenities Available

      FAQs about Residence Inn by Marriott Palm Desert

      What time is check in?

      Check in time is 04:00pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

      What time is check out?

      Check out time is 12:00pm based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

      How many rooms does Residence Inn by Marriott Palm Desert have?

      There are 130 rooms in the property.

      Is there any meeting space at Residence Inn by Marriott Palm Desert?

      Yes, they have 3 meeting rooms that can support various table layouts.

      What kind of breakfast is at Residence Inn by Marriott Palm Desert?

      Complimentary robust hot buffet including healthy choices, daily rotation of specialty items, and customization stations for toppings.

      What parking is available at Residence Inn by Marriott Palm Desert?

      Complimentary Self Parking Great parking, according to 95%.

      How much does internet cost?

      Wi-Fi is complimentary in our guest suites and public areas.

      Is there a gym at Residence Inn by Marriott Palm Desert?

      Yes, there is a gym/fitness area available on-site at the property.

      Is there shopping nearby?

      Yes. Located near shopping areas with easy access to parking. Great shopping. Almost all guests liked the proximity to shopping.

      Is there a WiFi internet?

      Yes. WiFi system needs upgrading. WiFi never worked. Wifi quality could be improved. Almost all guests said the wifi quality was bad.

      Are there rooms with kitchenettes?

      Yes. Good kitchenette. The majority of guests found the kitchenette to be good.

      Is there a pool at Residence Inn by Marriott Palm Desert?

      Yes, there is a pool on-site at the property. Heated Outdoor Pool6:00 AM to 110 PM.

      Testimonials:

      Testimonials icon
      "Your website was the most helpful resource that I have come across in attempting to plan my group's trip. This was an all-around fantastic experience, and I hope to work with your company again in the future. " T.L. - Albany, NY

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