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Very Good
4.0/5
Based on 624 guest reviews
- We have an outdoor pool
- Gym / Fitness Center Available
- 146 sleeping rooms in hotel
- 3 floors in hotel
- 6 suites in hotel
- Check in: 4:00 PM
- Hotel has a green policy
- Groups & Meetings rating of 10.0/10
- 5 meeting rooms in property
Standard prices by room type for the next 60 days
Room Types
Local Attractions
Lake Geneva Cruise Lines, Geneva National Golf Club, Fireside Dinner Theater, Old World Wisconsin, Lake Geneva Raceway, Lake Country Riding Stable, Downtown Lake Geneva, Studio Winery, Geneva Lake Brewing Company, Yerkes Observatory, Lake Geneva Canopy Tours
Map Location of The Ridge Hotel
Verified Reviews of The Ridge Hotel
Below are the verified reviews from guests that we have booked recently: "The shower leaked. Wet mess on floor."
Overall Score2.0/ 5
We agreed to pay 75 extra for our dog. You charged us 90 although there was no damage done by our dog.
Janice C. (Individual traveler, booked 1 room), from 
05-Dec-2022 Verified Review, stayed from Wed Nov 23 to Thu Nov 24 2022 at a $95.99 average nightly rate. 
"Outstanding place to stay!"
Overall Score5.0/ 5
This is my second year staying at The Ridge Hotel for Thanksgiving. The staff is outstanding! Everyone that I was in contact with was just "A" Game all the way!Will be back next year and beyond. Thanks Ridge Hotel!
Tracy H. (Individual traveler, booked 1 room), from
27-Nov-2022 Verified Review, stayed from Wed Nov 23 to Fri Nov 25 2022 at a $87.20 average nightly rate. "Would never go here again."
Overall Score2.0/ 5
Wasn't told I'd have to walk through them pool to get to my room. Staff at desk offered no help in finding my room—which turned out to be complicated—but merely pointed me to an elevator. Room very average. Price high.
Marx S. (Individual traveler, booked 1 room), from
23-Oct-2022 Verified Review, stayed from Sat Oct 22 to Sun Oct 23 2022 at a $213.42 average nightly rate. "Lake Geneva Opera"
Overall Score5.0/ 5
My friend and I could stay only one night. We went to a Lake Geneva Opera event.
Margareta B. (Individual traveler, booked 1 room), from
24-Aug-2022 Verified Review, stayed from Sun Aug 21 to Mon Aug 22 2022 at a $181.99 average nightly rate. "We are coming back for our next vacation!"
Overall Score5.0/ 5
Outdoor pool and ground's are a 10! We are coming back for our next vacation.
Haley F. (Individual traveler, booked 1 room), from
15-Aug-2022 Verified Review, stayed from Wed Aug 10 to Fri Aug 12 2022 at a $179.20 average nightly rate. "Nice outdoor pool setting, poor guest sevice."
Overall Score3.0/ 5
We arrived and went to dinner at he hotel restaurant by the lobby. Server was extremely inexperienced and gave poor service.Sat by the window which was filthy with Bird droppings on window and ledge. We then went to the pool which had no towels and litter everywhere and garbage cans overflowing. We went to sit by the fire later that evening and asked outdoor bartender if there was anything snackwise we could order and rudely and abruptly told by outdoor bartender. "no food anywhere in the hotel to order"and she turned away. At the pool the next day, we tried to order a drink before heading out to dinner to Hunt Club, where we received amazing food and service, as we saw poolside service earlier. I went to the bar area and bartender did not acknowledge me even though I was standing right in front of her as she was making a few drinks. I eventually asked if there was service poolside. she abruptly exclaimed, no they are gone. Their shift ended. I continued to wait and she continued to ignore me. I eventually left with no drink. Usually, a Hi, I'll be right with you is all is needed. No room service so I continually had to ask for paper cups, coffee, etc. Someone, I assume a housekeeper, opened our door early our first morning there while we were still sleeping and waking us up,and started coming in before closing the door again.This has never happened before at any other hotel. Strange! Oddly, also we noticed a strong sewage smell in the elevator and the hallway our first afternoon. When we were at the pool on Monday in the hottub, I had to listen to about five waitresses or servers of some sort who worked nearby complain about their jobs. Specifically, custumers..I'm not sure if they worked at this hotel or somewhere close by. Our server at Hunt Club told us she gets free golf so it makes me wonder. We would not go back to The Ridge or recommend.
Lisa B. (Individual traveler, booked 1 room), from
26-Jul-2022 Verified Review, stayed from Sun Jul 24 to Tue Jul 26 2022 at a $169.99 average nightly rate. "Great service, food, etc."
Overall Score5.0/ 5
Great service, food, etc. We ladies will return.
Rose N. (Individual traveler, booked 1 room), from
23-Mar-2022 Verified Review, stayed from Mon Mar 21 to Wed Mar 23 2022 at a $89.27 average nightly rate. "Friendly Staff, Clean Rooms, Good Stay."
Overall Score4.0/ 5
We enjoyed our two night stay at The Ridge Hotel. We chose it because it was close to my son's wedding venue, Boxed and Burlap. Room was clean, bed comfy. Would have appreciated conditioner for hair and scented body soap, but we appreciated what we had available. The lounge was nice for an evening cocktail. The front desk staff was always very nice, especially when I had to grab a couple needed items from the kiosk last minute. Easy charge to the room, no hassle!
Gin M. (Individual traveler, booked 1 room), from
27-Oct-2021 Verified Review, stayed from Thu Oct 21 to Sat Oct 23 2021 at a $154.00 average nightly rate. "Pet Friendly and Beautiful."
Overall Score5.0/ 5
I don't think I can say enough about this place. Beautiful, pet friendly and we didn't have to leave the property to dine and have fun. We will definitely be back for many more stays!
Jenny H. (Individual traveler, booked 1 room), from
23-Mar-2021 Verified Review, stayed from Sat Mar 20 to Sun Mar 21 2021 at a $189.99 average nightly rate. "Needs some TLC."
Overall Score3.0/ 5
Rooms need some TLC. The wall paper was coming off in multiple areas in the bathrooms and there were stains on the ceiling. The garbage cans need to be a little bit larger because they were overflowing after a few juice boxes and snacks. There were no cups in the work out room to enjoy the water and there was no soap in the downstairs bathroom. My children enjoyed the pool but you can not view the pool from every seat.
Michelle G. (Individual traveler, booked 1 room), from
28-Dec-2019 Verified Review, stayed from Thu Dec 26 to Sat Dec 28 2019 at a $107.15 average nightly rate. "Over Priced"
Overall Score4.0/ 5
The lobby was clean, modern and welcoming. Our room was clean but not quite as updated as the lobby. (no big shock) I didn't feel it was worth the $200 per night price.
Jeffrey P. (Individual traveler, booked 1 room), from
17-Sep-2019 Verified Review, stayed from Sat Sep 14 to Mon Sep 16 2019 at a $204.00 average nightly rate. "Wedding Celebration"
Overall Score5.0/ 5
The room was clean and comfortable, the staff were polite and helpful and our stay was very pleasant. I would definitely return.
Kathleen D. (Individual traveler, booked 1 room), from
12-Mar-2019 Verified Review, stayed from Sat Mar 09 to Sun Mar 10 2019 at a $148.56 average nightly rate. "Just Okay"
Overall Score3.0/ 5
Lobby was beautiful and staff was great. Room ok. Base of toilet leaked so bathroom floor flooded. Bathtub scratched and what looked like grey paint spilled in spots. No complementary breakfast even had to pay for coffee. For cost of a room for the night expected better.
Marianne S. (Individual traveler, booked 1 room), from
10-Mar-2019 Verified Review, stayed from Sat Mar 09 to Sun Mar 10 2019 at a $149.00 average nightly rate. Property Description
The breathtaking view is the first thing you'll see at The Ridge and the last thing you'll ever forget. Our bluff top location provides stunning vistas of the lake and surrounding countryside. Even our outdoor pool overlooks the lake where guests can enjoy water sports such as boating, parasailing, swimming and skiing. Fourteen meeting rooms are available for small groups to functions up to 250 people sat at rounds of 10. Complete pampering is an affordable luxury at the Spa. ur service facility has professional treatments ranging from a simple pedicure to a full body massage. Savor a relaxing sauna or private whirlpool bath immersed with imported German skin conditioning oils. Activities abound. Championship golf courses, boutiques, galleries and points of interest comprise a seemingly endless list of things to see and do.
Green Sustainability
Recycling program, linens washed for stayovers only when requested, cooking oil donated
Details / Other Expenses
| Check In: | 4:00 PM |
| Check Out: | 11:00 AM |
| Year of Last Renovation: | 2022 |
| Floors: | 3 |
| Rooms: | 146 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 146 |
| Handicap Rooms: | 7 |
| Suites: | 6 |
| Room Windows: | Windows Don't Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 5 View Spaces |
| Meeting Space: | 8380 sq. feet |
| Banquet Space: | Holds 333 people |
| Dist. to Food/Bars: | On-site |
| Dist. to 24hr Restaurant: | On-site |
| Dist. to Nearest Gym: | On-site |
| Lounge/Bar Hours: | 11AM - 1AM |
| Pool Info: Outdoor Pool. Indoor Pool, Hot Tub, Sauna and Steam Room.Hours: 6:00 am to 10:00 pm | |
| Ownership: | Paloma Resort Properties |
Policies / Expenses
| Cancellation: Please see contract. | |
| Nightly Parking: | 0.00 |
| Typical Group Deposit: | 25% |
| Total Taxes: | 11.50% |
| Total Misc Fees: | $20.00 USD (mandatory resort fees/taxes) |
| Food and Beverage Tax: | 5.50% |
| Audio Visual Tax: | 5.50% |
| Resort/Hotel Fee: | 16.00 Per Night |
| Food and Beverage Service Charge: | 22.00% |
| Audio Visual Service Charge: | 22.00% |
| Avg. Continental Breakfast Cost: | 8.00 Per Person |
| Avg. Plated Breakfast Cost: | 10.00 Per Person |
| Avg. Buffet Breakfast Cost: | 12.00 Per Person |
| Avg. Plated Lunch Cost: | 14.00 Per Person |
| Avg. Buffet Lunch Cost: | 16.00 Per Person |
| Avg. Boxed Lunch Cost: | 12.00 Per Person |
| Avg. Plated Dinner Cost: | 26.00 Per Person |
| Avg. Buffet Dinner Cost: | 30.00 Per Person |
| Morning Break Cost: | 5.00 Per Person |
| Afternoon Break Cost: | 5.00 Per Person |
| Banquet Gallon of Coffee: | 25.00 Per Person |
| Banquet Soda: | 2.75 Per Person |
| Banquet Bottled Water: | 2.75 Per Person |
| Banquet Hosted Bar: | 15.00 Per Person/Per Hour |
| Banquet Reception w Hors d'oeuvres: | 20.00 Per Person/Per Hour |
Amenities / Features
- Air conditioning
- Alarm clock
- ATM
- Baggage storage facilities
- Breakfast in room
- Camping or barbeque facilities
- Central location
- Child facilities
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Dinner available
- Elevator
- Facilities for the disabled
- Fax available
- Fitness and health center
- Games room
- Golf course on hotel grounds
- Hairdryer available
- Hair dresser
- Handicap accessible
- Central heating
- Ice Maker
- Internet - wireless
- Internet - ethernet
- Ironing facilities
- Jacuzzi
- Kitchenette in room
- Laundry valet service
- Licensed bar
- Movies in room
- Non-smoking rooms
- 24 hours opened
- Private bathroom in room
- Private garden grounds
- Quiet location
- Radio in room
- Restaurant
- Sauna
- Self controlled heating/cooling system
- Shop
- Shower
- Shows or evening entertainment
- Solarium
- Swimming pool - outdoor
- Swimming pool - indoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Television
- Tennis court
- Terrace
- Travellers cheques accepted
- TV room
- Voicemail
Airport & Shuttle Information
The Ridge Hotel is 75-90 minutes from ORD, 50 minutes from MKE, also, many smaller airports closer than that for corporate air traffic.
Local Shuttle Info: N/A - Shuttle available only to/from The Ridge and Geneva National Resort.
Breakfast Information
A grab n' go breakfast is available onsite in bean + vine.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are not allowed.Parking Info
Outside parking lot.
Internet / WiFI
Complimentary wireless internet in guest rooms and meeting space
Previously known as:
Geneva Ridge Resort, The Interlaken Resort & Country Spa, The Lodge at Geneva Ridge
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Meeting Rooms and Banquet Rooms at The Ridge Hotel
Below are the meeting, banquet, conference and event spaces at The Ridge Hotel.
Feel free to use the The Ridge Hotel meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Lake Geneva event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Feet) | Size (sqft.) | Banquet 5'/6'  | Crescent | Classroom | Hollow Square  | U-Shape | Boardroom | Convention 8'/10'  | Theater | Reception | Regist. Desk  |
| Aspen Ballroom | 100 x 40 x 12 | 4000 | 333/-- | 233 | 167 | 96 | 114 | -- | 25/20 | 444 | 400 | -- |
Close This Aspen BallroomRoom Type: Ballroom Total Size: 4000 Sq. Mi Dimensions: 100 x 40 x 12 Ft. Floor Level: Ground Level Columns: 0 Windows: 6 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
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| Alder Room | 30 x 60 x 10 | 1800 | 150/-- | 105 | 75 | 43 | 51 | 43 | 11/9 | 200 | -- | 180 |
Close This Alder RoomThe Alder Room at The Ridge Hotel features state-of-the-art Audio/Visual capabilities and can transform from a large gathering space to a smaller breakout area. The Alder is also a great space for small to medium-sized weddings & meetings. Room Type: General Meeting Room Total Size: 1800 Sq. Mi Dimensions: 30 x 60 x 10 Ft. Floor Level: 1 Below Ground Columns: 0 Windows: 0 Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
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| Fireside Room | 45 x 40 x 10 | 1800 | 150/150 | 105 | 75 | 43 | 51 | -- | --/-- | 200 | -- | 180 |
Close This Fireside RoomOutlined with windows offering a view of the Veranda and wooded shoreline, The Fireside Room at The Ridge connects with the Aspen Ballroom and offers a perfect location for small receptions or banquets. With an intimate fireplace as the focal point indoors, the venue also opens up to the outdoor veranda and BAR 55, expansive fire pit and scenic lake views. Room Type: General Meeting Room Total Size: 1800 Sq. Mi Dimensions: 45 x 40 x 10 Ft. Floor Level: 1 Below Ground Columns: 2 Windows: 4 Natural Light?: Yes Obstructions? Yes Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
| Oak Boardroom | 15 x 26 x 10 | 390 | --/-- | -- | -- | -- | -- | 14 | --/-- | -- | -- | -- |
Close This Oak BoardroomRoom Type: Boardroom Total Size: 390 Sq. Mi Dimensions: 15 x 26 x 10 Ft. Floor Level: 1 Below Ground Columns: 0 Windows: 0 Natural Light?: No Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? Yes Amenities Available
| ||||||||||||
| Hearth Room | 15 x 26 x 10 | 390 | 32/32 | 23 | 16 | 9 | 11 | 9 | 2/2 | 43 | 39 | 39 |
Close This Hearth RoomRoom Type: General Meeting Room Total Size: 390 Sq. Mi Dimensions: 15 x 26 x 10 Ft. Floor Level: Ground Level Columns: 0 Windows: 3 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
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Planning an Event? Lake Geneva Hotel RFP Request for Proposal | Find Meeting Space | Meeting Space Calculator
FAQs about The Ridge Hotel
What time is check in?
Check in time is 4:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 11:00 AM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does The Ridge Hotel have?
There are 146 sleeping rooms in the hotel.
Is there any meeting space at The Ridge Hotel?
Yes, they have 5 meeting rooms that can support various table layouts.
What kind of breakfast is at The Ridge Hotel?
A grab n' go breakfast is available onsite in bean + vine.
What parking is available at The Ridge Hotel?
Outside parking lot.
How much does internet cost?
Complimentary wireless internet in guest rooms and meeting space
Can I get a AAA rate at The Ridge Hotel?
Sorry, this hotel does not offer AAA hotel discounts at this time.
Can I get a Senior or AARP rate at The Ridge Hotel?
Sorry, this hotel does not offer senior hotel discounts at this time.
Is there a gym at The Ridge Hotel?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at The Ridge Hotel?
Yes, there is a pool on-site at the property. Outdoor Pool. Indoor Pool, Hot Tub, Sauna and Steam Room.Hours: 6:00 am to 10:00 pm.
Testimonials:
"This has to be the easiest reservation I have ever encountered, as far as a group reservation anyway. When I made group reservations for my other daughter's wedding in Houston a few years ago, it was a nightmare! Wish I would have known about you then." Carolyn H. - Boston, MA
Learn More Check Rates
Learn More Check Rates