Best Western Plaza Inn

3755 Pkwy., Pigeon Forge, TN 37863 United States (USA)
View Map Reservations: 1-800-219-2797
2.5 Star Property
35.780700-83.548730
+1-800-219-2797
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Very Good
4.5/5

Based on 1834 guest reviews

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  • Outdoor pool at hotel
  • Free comp. breakfast
  • The Avg. Group Saves 3.2%!
  • 201 sleeping rooms in hotel
  • 5 floors in property
  • 115 suites in property
  • Check in: 4:00 PM
  • Hotel has a green policy
  • Group score of 9.5/10

Check current prices






Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room types

Check rates1 King Bed
Non-smoking
Check rates1 King Bed Continental Breakfast Indoor Pool Accessible Microwave, Refrigerator
Non-smoking
Check rates1 King Bed Continental Breakfast Parkway View Indoor Pool Accessible Microwave, Refrigerator
Non-smoking
Check rates1 King Bed Continental Breakfast Walk in Shower Microwave, Refrigerator
Non-smoking
Check rates1 King Bed Indoor Pool Accessible
Non-smoking
Check rates1 King Bed Indoor Pool Accessible Flat Screen Television Microwave and Refrigerator Contine
Non-smoking
Check rates1 King Bed Indoor Pool Accessible Flat Screen Television Microwave and Refrigerator, Continental Bre
Non-smoking
Check rates1 King Bed Indoor Pool Accessible Parkway View Flat Screen Television Microwave and Refrige
Non-smoking
Check rates1 King Bed Indoor Pool Accessible Parkway View Flat Screen Television Microwave and Refrigerator, Co
Non-smoking
Check rates1 King Bed Jetted Tub
Non-smoking
Check rates1 King Bed Jetted Tub Balcony
Non-smoking
Check rates1 King Bed Parkway View Pool Accessible
Non-smoking
Check rates1 King Bed Pool Accessible
Non-smoking
Check rates1 King Bed Private Balcony Jacuzzi Microwave and Refrigerator WiFi Continental Breakfast
Non-smoking
Check rates1 King Bed Private Balcony Jacuzzi Microwave, Refrigerator WiFi Continental Breakfast
Non-smoking
Check rates1 King Bed Refrigerator, Microwave
Non-smoking
Check rates1 King Bed Refrigerator, Microwave Walk in Shower
Non-smoking
Check rates1 King Bed Walk in Shower
Non-smoking
Check rates1 King Bed Walk in Shower Flat Screen Television Microwave and Refrigerator Continental
Non-smoking
Check rates1 King Bed Walk in Shower Flat Screen Television Microwave and Refrigerator, Continental Breakfast
Non-smoking
Check rates1 King Bedcontl Brkfstnsmkfree WiFi Jetted TubbalconyMicrowave, Refrigerator
Non-smoking
Check rates1 Queen Bed
Non-smoking
Check rates2 Queen Accessible Bathtub Pillow Top Mattress Private Balcony Continental Breakfast
Non-smoking
Check rates2 Queen Accessible Walk in Shower Balcony Microwave, Refrigerator WiFi Continental Breakfast
Non-smoking
Check rates2 Queen Beds
Non-smoking
Check rates2 Queen Beds 32 Inch Flat Panel Television Microwave and Refrigerator Continental Br
Non-smoking
Check rates2 Queen Beds 32 Inch Flat Panel Television Microwave and Refrigerator, Continental Breakfast
Non-smoking
Check rates2 Queen Beds Accessible Bathtub
Non-smoking
Check rates2 Queen Beds Accessible Refrigerator, Microwave Walk in Shower
Non-smoking
Check rates2 Queen Beds Continental Breakfast Balcony Microwave, Refrigerator
Non-smoking
Check rates2 Queen Beds Continental Breakfast Walk in Shower Microwave, Refrigerator
Non-smoking
Check rates2 Queen Beds Continental Breakfast, Microwave, Refrigerator
Non-smoking
Check rates2 Queen Beds Flat Screen Television Private Balcony Microwave and Refrigerator Continen
Non-smoking
Check rates2 Queen Beds Flat Screen Television Private Balcony Microwave and Refrigerator, Continental Breakfas
Non-smoking
Check rates2 Queen Beds Private Balcony
Non-smoking
Check rates2 Queen Beds Refrigerator, Microwave
Non-smoking
Check rates2 Queen Beds Refrigerator, Microwave Walk in Shower
Non-smoking
Check rates2 Queen Beds Walk in Shower
Non-smoking
Check rates2 Queen Beds Walk in Shower Flat Screen Television Microwave and Refrigerator Continent
Non-smoking
Check rates2 Queen Beds Walk in Shower Flat Screen Television Microwave and Refrigerator, Continental Breakfast
Non-smoking
Check ratesAccessibility 2 Queen Bathtub Private Balcony
Non-smoking
Check ratesAccessible 2 Queen Accessible Walk in Shower Private Balcony Microwave and Refrigerator WiFi Contine
Non-smoking
Check ratesAccessible 2 Queen Continental Breakfast Accessible Balcony
Non-smoking
Check ratesAccessible 2 Queen Mobility Accessible Bathtub Pillow Top Mattress Private Balcony Continental Break
Non-smoking
Check ratesQueen Queen Balcony
Non-smoking
Check ratesQueen Queen Balcony Accessible
Non-smoking
Check ratesStandard King Bed Jetted Tub
Non-smoking
Check ratesStandard Queen Queen
Non-smoking
Check ratesStandard Queen Queen Accessible
Non-smoking
Check ratesStandard | King Bed
Non-smoking

Local attractions

Attractions: Dollywood, The Island in Pigeon Forge, Titanic Museum Attraction, WonderWorks, Great Smoky Mountains National Park, Alcatraz East Crime Muesuem, Hollywood Wax Museum, LeConte Center at Pigeon Forge, Pigeon Forge Snow. Events: Spring Rod Run, Winterfest, Dollywood's Festivals, Patriot Festival, Old Mill Heritage Day, Pigeon Forge Bluegrass Festival, Great Smoky Thanksgiving Arts & Crafts, Smoky Mountain Tunes & Tales. Activities: Outdoor Adventures, Dinner Shows such as Dolly Parton Stampede and Pirates Voyage, Shopping.

Verified reviews of Best Western Plaza Inn

Below are the verified reviews from guests that we have booked in recently:
"Very clean rooms"
Overall score5.0/ 5
We appreciated the clean rooms. We will stay again when we are back here or go to any where else if there is a Best Western.
(Individual traveller, booked 1 room), from US flag
11-Dec-2025 Verified review, stayed from Tue Dec 09 to Fri Dec 12 2025 at a $94.99 average nightly rate.
"Great place to stay"
Overall score5.0/ 5
Accommodating, convenient to restaurants and entertainment. The staff were amazing. Very friendly clean and comfortable rooms. Breakfast hot bar was delicious. Will stay there again.
(Individual traveller, booked 1 room), from US flag
20-Nov-2025 Verified review, stayed from Fri Nov 14 to Sun Nov 16 2025 at a $160.99 average nightly rate.
"Great Experience"
Overall score5.0/ 5
Great Staff. Great room. Fantastic location.
(Individual traveller, booked 1 room), from US flag
10-Nov-2025 Verified review, stayed from Mon Oct 20 to Sat Oct 25 2025 at a $145.95 average nightly rate.
"Comfortable, Clean, Nice Staff, Quiet, Great Stay"
Overall score5.0/ 5
Awesome, great breakfast.
(Individual traveller, booked 1 room), from US flag
07-Nov-2025 Verified review, stayed from Tue Nov 04 to Wed Nov 05 2025 at a $98.99 average nightly rate.
"Great place to stay"
Overall score5.0/ 5
We visit Pigeon Forge annually and always stay at the Best Western Plaza. Their rooms are very clean, the staff is accommodating, their breakfast is amazing and their room price is in line with the market price.
(Individual traveller, booked 1 room), from US flag
03-Nov-2025 Verified review, stayed from Thu Oct 30 to Sun Nov 02 2025 at a $151.66 average nightly rate.
"Staff Friendly And Helpful"
Overall score4.0/ 5
Staid overnight in Lexington. Clean and reasonable price, especially with bonus points.
(Individual traveller, booked 1 room), from US flag
02-Nov-2025 Verified review, stayed from Mon Oct 27 to Tue Oct 28 2025 at a $97.99 average nightly rate.
"It was excellent"
Overall score4.0/ 5
Very Good
(Individual traveller, booked 1 room), from US flag
27-Sep-2025 Verified review, stayed from Tue Sep 23 to Thu Sep 25 2025 at a $123.99 average nightly rate.
"It Was Great Service New Towels Every Day And Our Beds Made Up For The Night."
Overall score4.0/ 5
Thank You All For Great Service.
(Individual traveller, booked 1 room), from US flag
13-Aug-2025 Verified review, stayed from Fri Aug 08 to Tue Aug 12 2025 at a $136.49 average nightly rate.
"Very good. Nice rooms. Very convenient location."
Overall score5.0/ 5
We will be back soon. Very good. Nice rooms. Very convenient location.
(Individual traveller, booked 1 room), from US flag
21-Jun-2025 Verified review, stayed from Fri Jun 20 to Sun Jun 22 2025 at a $184.96 average nightly rate.
"Not friendly, room no TP, Light in bath strobe light, heat/air not good."
Overall score1.0/ 5
I have stayed at many Best Westerns and I would rank yours the worst.
(Individual traveller, booked 1 room), from US flag
16-Jun-2025 Verified review, stayed from Thu Jun 12 to Sun Jun 15 2025 at a $130.32 average nightly rate.
"Great Stay"
Overall score5.0/ 5
It was very clean people very nice.
(Individual traveller, booked 1 room), from US flag
20-May-2025 Verified review, stayed from Thu May 15 to Sat May 17 2025 at a $131.99 average nightly rate.
"Great Rooms & Service"
Overall score5.0/ 5
Great rooms and great customer service.
(Individual traveller, booked 1 room), from US flag
08-May-2025 Verified review, stayed from Wed May 07 to Fri May 09 2025 at a $129.96 average nightly rate.
"Great Rooms & Breakfasts!"
Overall score5.0/ 5
Clean and quiet rooms, bathroom was clean and breakfast was very good.
(Individual traveller, booked 1 room), from US flag
08-May-2025 Verified review, stayed from Sun May 04 to Mon May 05 2025 at a $94.99 average nightly rate.
"Huge Room"
Overall score5.0/ 5
Large, very clean room. Shower is huge and excellent. Bed is firm and comfortable. Good location, easy to get in to. Very pleased.
(Individual traveller, booked 1 room), from US flag
29-Apr-2025 Verified review, stayed from Mon Apr 28 to Wed Apr 30 2025 at a $89.95 average nightly rate.
"The room / hot tub."
Overall score4.0/ 5
The room was extremely clean. When going out to get in the hot tub it was cold.
(Individual traveller, booked 1 room), from US flag
14-Feb-2025 Verified review, stayed from Wed Feb 12 to Fri Feb 14 2025 at a $89.99 average nightly rate.
"Great Stay!"
Overall score5.0/ 5
We stayed only one night but everything was great. No problems at all.
(Individual traveller, booked 1 room), from US flag
11-Dec-2024 Verified review, stayed from Mon Dec 09 to Tue Dec 10 2024 at a $119.99 average nightly rate.
"Great friendly service, nice clean rooms, excellent breakfast."
Overall score5.0/ 5
Have been coming there every time we are in the area.
(Individual traveller, booked 1 room), from US flag
29-Nov-2024 Verified review, stayed from Tue Nov 26 to Wed Nov 27 2024 at a $89.95 average nightly rate.
"Beautiful Grounds"
Overall score5.0/ 5
Very clean hotel and grounds with beautiful views.
(Individual traveller, booked 1 room), from US flag
08-Nov-2024 Verified review, stayed from Wed Nov 06 to Fri Nov 08 2024 at a $152.49 average nightly rate.
"Good location, regular maintenance of room, good breakfast, clean grounds."
Overall score5.0/ 5
Good location, regular maintenance of room, clean property.
(Individual traveller, booked 1 room), from US flag
25-Oct-2024 Verified review, stayed from Tue Oct 22 to Fri Oct 25 2024 at a $155.99 average nightly rate.
"Pleasant stay, very good breakfast."
Overall score5.0/ 5
Pleasant stay, very good breakfast.
(Individual traveller, booked 1 room), from US flag
03-Oct-2024 Verified review, stayed from Sun Sep 29 to Tue Oct 01 2024 at a $93.99 average nightly rate.
4.5 out of 5. Based on 1834 guest reviews

Property description

Welcome to the Best Western Plaza Inn in Pigeon Forge, TN, where Southern hospitality meets modern comfort! Nestled on the bustling 441 Parkway, our hotel offers the perfect blend of convenience and charm, making it the ultimate choice for groups seeking a memorable stay in the heart of Tennessee's most beloved destinations.Hotel Features and AmenitiesStart your day with our complimentary hot breakfast, served daily from 7-10 AM, featuring eggs, pastries, yogurts, cereals, and 100% Arabica coffee. Our lobby offers free hot coffee and tea 24/7, perfect for early risers or night owls. Stay connected with our free Wi-Fi, and take advantage of our business center for any last-minute work needs. Parking is hassle-free with our free onsite self-parking, including space for oversize vehicles.Enjoy a refreshing swim in one of our three pools – two sparkling outdoor seasonal pools and a year-round indoor pool. Need to grab a snack or forgot an essential? Visit our sundry shop or vending machines. We also offer onsite guest laundry for your convenience.Choose from a variety of room options tailored to your needs, including rooms with one king bed, two queen beds, suites, balcony rooms, and pool view rooms. All our rooms are equipped with a microwave, mini-fridge, and coffee maker, ensuring a comfortable and convenient stay. With both interior and exterior corridors, we have the perfect match for every preference. Our hotel is AAA Approved and a proud recipient of the TripAdvisor Travelers' Choice Award. Plus, we are 100% smoke-free, ensuring a clean and healthy environment for all our guests.Prime LocationPigeon Forge is renowned for its vibrant attractions and stunning natural beauty, and our hotel places you right in the midst of it all. We're just ten miles from the entrance of The Great Smoky Mountain National Park, a paradise for hikers and photographers alike. For thrill-seekers, Dollywood is just a short two-mile drive away, offering a day of adrenaline-packed excitement.Our prime location means you can walk to Dolly Parton's Stampede, eliminating the hassle of parking for this must-see event. We're also close to a variety of dining and shopping options, ensuring you have everything you need within reach.Why Groups LOVE UsGroups love staying at the Best Western Plaza Inn for our top-notch amenities, unbeatable location, and warm, welcoming atmosphere. Whether you're here for the Patriot Festival, the Spring and Fall Rod Run, Winterfest, or the Smoky Mountain Harvest Festival, you'll find our hotel to be the perfect home base. Our spacious family rooms, Jacuzzi® rooms, and balcony rooms cater to every taste and need, providing the ideal setting for relaxation after a day of adventure.Our friendly and attentive staff are dedicated to ensuring your stay is nothing short of exceptional. From our meticulous cleanliness to our wide range of amenities, we go above and beyond to make sure every guest feels at home.Experience the best of Tennessee at the Best Western Plaza Inn. Book your stay today and discover why our guests return year after year. Whether you're here for relaxation or adventure, we have something for everyone. The beauty of Tennessee is right outside your doorstep, waiting to be explored.Join us at the Best Western Plaza Inn in Pigeon Forge, TN, and create unforgettable memories with your group. We can't wait to welcome you!

Green sustainability

BWH Hotels | Earth | People | CommunityHotel specific initiatives: LED lighting

Details / Other expenses

Check-in: 4:00 PM
Check-out: 11:00 AM
Year of last renovation: 2017
Floors: 5
Rooms: 201
Corridors: Both interior and exterior hallways
Non-smoking rooms: 201
Rooms with disabled access: 10
Rooms with one bed: 33
Rooms with two beds: 168
Suites: 115
Room windows: Windows don't open
Cleaning frequency: Daily
Dist. to food/bars: 0.3 Miles
Dist. to a 24hr restaurant: 0.3 Miles
Dist. to the nearest gym: 3.0 Miles
Pool Info:
Enjoy a refreshing swim in one of our three pools – two sparkling outdoor seasonal pools and a year-round indoor pool. Indoor pool open daily 9:00 AM - 10:30 PMOutdoor pools open from 9:00 AM - Midnight weather permitting, open seasonallyStandard size pools with whirlpool at indoor and 1 of the outdoor pools
Policies / Expenses
Cancellation:
Individual cancellation policy is currently 24-hours prior to confirmed arrival date and subject to change during high demand dates and special events. Group cancellation is negotiated on a per group basis.
Nightly parking: 0
Typical group deposit: $500.00
Total taxes: 12.25%
Total misc. fees: £0.00 GBP
(mandatory resort fees/taxes)
State Tax: 9.75%
City Tax: 2.50%

Amenities / Features


  • Air conditioning
  • Alarm clock
  • Bus parking
  • Central location
  • Clothes drying
  • Complimentary breakfast
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Free WiFi Internet
  • Ironing facilities
  • Laundry facilities
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Refrigerator
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Swimming pool - outdoor
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • TV room

Airport & shuttle information

McGhee Tyson Airport - TYS - 35 Miles - 1-Hour

Local shuttle info: The Fun Time Trolley in Pigeon Forge, TN, offers a convenient and affordable way to explore the area’s attractions, shops, and restaurants. With routes covering Pigeon Forge, Gatlinburg, and Sevierville, the trolley system runs every 15-30 minutes and fares range from $1.00 to $3.00 per ride. Day passes are also available for unlimited rides, making it an economical choice for visitors.

Breakfast information

Start your day with our complimentary hot breakfast, served daily from 7-10 AM, featuring eggs, pastries, yogurts, cereals, and 100% Arabica coffee. Our lobby offers free hot coffee and tea 24/7, perfect for early risers or night owls.

Pet friendly?

Service animals complying with ADA Title lll regulations are allowed.

Sorry but pets are not allowed.

Parking information

Parking is hassle-free with our free onsite self-parking, including space for oversize vehicles.

Internet/Wi-Fi

Stay connected with our free Wi-Fi throughout hotel.

Cleaning policies

Best Western We Care Clean

About Best Western Hotels

  • 4000+ independently owned hotels located in over 100 countries
  • Best Western Rewards is a free program where members can earn 10 points for every dollar spent or airline/partner rewards for each night stay. With no blackout dates and points that never expire, whats not love?
  • 18 brands, including: Best Western, Best Western Plus, and Best Western Premier
  • Best Western offers exceptional value with great amenities including free breakfast, high-speed internet, local calls, and lond distance access. Convenient computer room in the lobby area perfect for copy and fax services, and even printing out boarding passes, maps, etc.
  • Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk. Fitness room, laundry room, and business center also available. Free breakfast, high-speed internet, local calls, and long distance access
  • Best Western Premier gives guests the highest quality amenties, furnishings, and decor with personalized guest services. All rooms have a safe, mini-fridge, free high-speed internet access, free local and long distance calls, and an LCD or Plasma TV with HD channels. On-site dining, fitness room, business center, snack shop, and meeting rooms

The Best Western Hotels highlights above are subject to change without notice.

Previously known as:
Quality Inn & Suites

Group vs. Individual Rates at Best Western Plaza Inn

Rate fluctuations of Best Western Plaza Inn

The chart above shows trends of prices for both our group rates and the best individual traveler prices our system could find at the time the group/meeting bid was placed. The best group/meeting rate displayed is 27.8% in the month of May 2026 and the highest average individual rate is $219 in the month of August 2024. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Best Western Plaza Inn in a month when rates are lower.

FAQs about Best Western Plaza Inn

What time is check in?

Check in time is 4:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 11:00 AM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Best Western Plaza Inn have?

There are 201 sleeping rooms in the hotel.

What kind of breakfast is at Best Western Plaza Inn?

Start your day with our complimentary hot breakfast, served daily from 7-10 AM, featuring eggs, pastries, yogurts, cereals, and 100% Arabica coffee. Our lobby offers free hot coffee and tea 24/7, perfect for early risers or night owls.

What parking is available at Best Western Plaza Inn?

Parking is hassle-free with our free onsite self-parking, including space for oversize vehicles.

How much does internet cost?

Stay connected with our free Wi-Fi throughout hotel.

Can I get a AAA rate at Best Western Plaza Inn?

Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA CAA Rate 1 King Bed Continental Breakfast Indoor Pool Accessible Microwave, Refrigerator

Can I get a Senior or AARP rate at Best Western Plaza Inn?

Sorry, this hotel does not offer senior hotel discounts at this time.

Is there a pool at Best Western Plaza Inn?

Yes, there is a pool on-site at the property. Enjoy a refreshing swim in one of our three pools – two sparkling outdoor seasonal pools and a year-round indoor pool. Indoor pool open daily 9:00 AM - 10:30 PMOutdoor pools open from 9:00 AM - Midnight weather permitting, open seasonallyStandard size pools with whirlpool at indoor and 1 of the outdoor pools.

Testimonials:

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"During my search for a hotel in Cape Cod, my hair started going grey very quickly. Each time I found a hotel, either the prices were through the roof or the hotel was a complete dump. I accidentally called you when I thought I was calling a hotel in the Cape Cod area. It was the best mistake I could have ever made! You took down all the details and specifications that I needed and THE VERY NEXT DAY I had a list of hotels that met my requirements." A.C. - Cape Cod, MA

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