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Very Good
4.0/5
Based on 414 guest reviews
- Our hotel comes with an outdoor pool
- Avg. Group Discount of 24.7%!
- Fitness / Gym is on-site
- 165 rooms in hotel
- Hotel has 3 floors
- Hotel has 2 suites
- Check-in time: 4:00pm
- Groups & Meetings rating of 10.0/10
Standard prices by room type for the next 60 days
Room Types
Local Attractions
Sight & Sound, American Music Theatre, Dutch Apple Dinner Theatre
Map & Landmarks: Heritage Hotel Lancaster
Verified Reviews of Heritage Hotel Lancaster
Below are the verified reviews from guests that we have booked recently:
"Dirty, smelly, dated."
Overall Score2.0/ 5
The price was extreme for the actual room that was dirty and had a distinct smell. I literally had a bug crawl across my bed. Shower floods bathroom, door doesn't close the whole way. Carpets are ridiculously dirty. Front desk seemed to be bothered by us checking in.
Misty S. (Individual traveler, booked 1 room), from 
19-Feb-2023
Verified Review, stayed from Fri Feb 17 to Mon Feb 20 2023 at a $171.67 average nightly rate.
"Wash Clothes"
Overall Score2.0/ 5
Used wash clothes were in the room before we got there. Some stains in the carpet. No tissues available.
Tyler M. (Individual traveler, booked 1 room), from
14-Aug-2022
Verified Review, stayed from Sat Aug 13 to Sun Aug 14 2022 at a $137.99 average nightly rate.
"Very Comfy Room"
Overall Score3.0/ 5
The room and bedding very comfy. Great bartender in Loxely's!
Judith B. (Individual traveler, booked 1 room), from
24-Jul-2022
Verified Review, stayed from Sat Jul 23 to Sun Jul 24 2022 at a $131.75 average nightly rate.
"First time staying. .won't be the last!"
Overall Score5.0/ 5
We thoroughly enjoyed our stay. The beds and pillows were super comfortable. Tastefully decorated. Very restful. Breakfast was good, also.
Sandra A. (Individual traveler, booked 1 room), from
24-May-2022
Verified Review, stayed from Sat May 21 to Sun May 22 2022 at a $151.99 average nightly rate.
"The visit was most enjoyable."
Overall Score4.0/ 5
Good Service and Friendly Staff Convenient locale for many activities in and around Lancaster. Will use again when in this area.
Martha R. (Individual traveler, booked 1 room), from
14-Sep-2019
Verified Review, stayed from Thu Sep 12 to Sat Sep 14 2019 at a $101.19 average nightly rate.
"Review"
Overall Score3.0/ 5
Was not happy that I had to walk from the 300 series rooms back to the main desk to get new room cards since mine would not work. I was in room 354 and had to come down two days in a row. Also, I would recommend moving the vent to the floor level since the air hits you right in the face in bed when sleeping.
William M. (Individual traveler, booked 1 room), from
02-Aug-2019
Verified Review, stayed from Thu Aug 01 to Sat Aug 03 2019 at a $98.56 average nightly rate.
"Perfect Stay for our Sports Team "
Overall Score5.0/ 5
Wonderful property that is accommodating to both your sleeping and eating needs. The restaurant seated and served our large group quickly and efficiently. Very conveniently located for all activities at Spooky Nook.
John C. (Individual traveler, booked 1 room), from
14-Jul-2019
Verified Review, stayed from Sat Jul 13 to Sun Jul 14 2019 at a $134.00 average nightly rate.
"Mix Up"
Overall Score3.0/ 5
I'm still trying to find out what's going on. We arrived early and thought to see if we could check in a bit early as we were exhausted from a day of travel I asked a simple question and the lady at the front desk was very rude and sarcastic on top of that she told me she didn't see my reservation but come back at 4. Okay we did. Two young men were there also very flustered at not finding my reservation. When I showed them my confirmation from lucid travel they states that was from Lucid not them. I repeatedly tried to ask them if they had rooms as I could care less at that point and they repeatedly asked me where the confirmation was from, the domain, etc. when I became frustrated they became sarcastic not a good mix. Aside from that the hotels ok. It's a decent, basic hotel clean, if a bit worn bedding and carpeting, but it's an okay place to spend the night if you're in town for business or in our case a basketball tournament.
Christina D. (Individual traveler, booked 1 room), from
14-Jul-2019
Verified Review, stayed from Sat Jul 13 to Sun Jul 14 2019 at a $134.00 average nightly rate.
"Great staff and environment very family friendly."
Overall Score5.0/ 5
Great Experience
Tandeka P. (Individual traveler, booked 1 room), from
24-Mar-2019
Verified Review, stayed from Fri Mar 22 to Sun Mar 24 2019 at a $120.60 average nightly rate.
Property Description
Full service hotel with lounge, restaurant meeting and banquet space.
Two suites and four jacuzzi kings that offer jacuzzi whirlpool bathtubs. Dutch Apple Dinner Theatre located next door. Free local telephone calls, free Hi Speed internet access, Microwaves, Refrigerators, Coffee Makers, Hairdryers and full size ironing boards in each guest room. Exercise facility and large outdoor pool with kiddie pool.
Details / Other Expenses
| Check In: | 4:00pm |
| Check Out: | 11:00am |
| Year of Last Renovation: | 2015 |
| Floors: | 3 |
| Rooms: | 165 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 165 |
| Handicap Rooms: | 5 |
| Rooms with 1 Bed: | 40 |
| Rooms with 2 Beds: | 125 |
| Suites: | 2 |
| Room Windows: | Windows Do Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 1 View Spaces |
| Meeting Space: | 5000 sq. feet |
| Banquet Space: | Holds 300 people |
| Dist. to Food/Bars: | On-site |
| Dist. to 24hr Restaurant: | 3.0 Mi |
| Dist. to Nearest Gym: | On-site |
| Lounge/Bar Hours: | 11am-1am |
| FEMA Approved: | Yes |
| Pool Info: Outdoor Pool - Memorial Day to Labor Day 8am - 10pm |
|
Policies / Expenses
| Cancellation: Group 45 days ; individual 72hrs |
|
| Nightly Parking: | 0.00 |
| Typical Group Deposit: | 500.00 |
| Total Taxes: | 11.00% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| State Tax: | 6.00% |
| Occupancy Tax: | 5.00% |
Amenities / Features
- Air conditioning
- Alarm clock
- Central location
- Complimentary newspaper
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Dinner available
- Electronic key card
- Elevator
- Fax available
- Fitness and health center
- Free local calls
- Hairdryer available
- Internet - wireless
- Licensed bar
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Private bathroom in room
- Quiet location
- Radio in room
- Restaurant
- Self controlled heating/cooling system
- Swimming pool - outdoor
- Tea and coffee making facilities
- Telephone in all rooms
- Television
- Voicemail
Airport & Shuttle Information
Harrisburg International- 20 miles
Airport Shuttle? Sorry, no airport shuttle available.Breakfast Information
Loxley's Restaurant & Patio Bar has a full breakfast menu, costs vary based on order.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are not allowed.Parking Info
Complimentary parking. Plenty of parking space for motor coach buses.
Internet / WiFI
Complimentary WiFi on the property.
Cleaning Policies
We follow all recommendations according to the CDC guidelines.
Hotel Rate Trends at Heritage Hotel Lancaster
This chart illustrates averages of sleeping room prices for both group/meeting quotes and the best online individual traveler rates our system could find at the time the group bid was entered. The most competitive group deal shown is 48.0% in December 2023 and the highest average individual rate is $265 in the month of December 2023. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Heritage Hotel Lancaster in a month when rates are lower.
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Meeting Rooms and Banquet Rooms at Heritage Hotel Lancaster
Below are the meeting, banquet, conference and event spaces at Heritage Hotel Lancaster.
Feel free to use the Heritage Hotel Lancaster meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Lancaster event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Feet) |
Size (sqft.) |
Banquet 5'/6'  |
Crescent |
Classroom |
Hollow Square  |
U-Shape |
Boardroom |
Convention 8'/10'  |
Theater |
Reception |
Regist. Desk  |
| Sherwood Ballroom | 76 x 48 x 9 | 3648 | 200/275 | -- | 128 | -- | -- | -- | --/-- | 250 | 275 | -- |
|
Close This
Sherwood Ballroom
Room Type:
Ballroom
Total Size:
3648 Sq. Mi
Dimensions:
76 x 48 x 9 Ft.
Floor Level:
1
Power Outlets:
10
Columns:
3
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
|
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Planning an Event? Lancaster Hotel RFP Request for Proposal | Find Meeting Space | Meeting Space Calculator
FAQs about Heritage Hotel Lancaster
What time is check in?
Check in time is 4:00pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 11:00am based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Heritage Hotel Lancaster have?
There are 165 rooms in the property.
Is there any meeting space at Heritage Hotel Lancaster?
Yes, they have 1 meeting room that can support various table layouts.
What kind of breakfast is at Heritage Hotel Lancaster?
Loxley's Restaurant & Patio Bar has a full breakfast menu, costs vary based on order.
What parking is available at Heritage Hotel Lancaster?
Complimentary parking. Plenty of parking space for motor coach buses.
How much does internet cost?
Complimentary WiFi on the property.
Can I get a AAA rate at Heritage Hotel Lancaster?
Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA Rate Rate 2 Queen 25in TV AC Desk HBO Free WiFi Internet
Can I get a Senior or AARP rate at Heritage Hotel Lancaster?
Yes, they have stay dates that support Senior hotel discounts. Example room type: AARP Discount Rate 2 Queen 25in TV AC Desk HBO Free WiFi Internet
Is there a gym at Heritage Hotel Lancaster?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at Heritage Hotel Lancaster?
Yes, there is a pool on-site at the property. Outdoor Pool - Memorial Day to Labor Day 8am - 10pm.
Can I get a group rate at Heritage Hotel Lancaster?
Yes, you can get room block and/or discount for a group if you need 10+ rooms per night. The average groups saves around 24.7%.
Testimonials:
"Great deal, THANKS so much! As we travel throughout this summer we will be contacting you for future reservations. Your service is AWESOME!!!" S.P. - Greensboro, NC
Find out more Check Rates
Find out more Check Rates